Hotel - Mercure Hotel Regensburg
Mercure Hotel Mercure Hotel

Mercure Hotel Regensburg

4.0/5 831 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Massage (Nearby)
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycles rental (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Billiards/Snooker (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-11:00/ 18:00-22:00
    • Opening hours : Week-end 07:00-12:00/ 18:00-22:00

Business services

  • 13 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

At the 4-star Mercure Hotel Regensburg you can choose between Standard Rooms, Privilege Rooms with luxury facilities, and spacious Suites. WIFI is available in all 159 rooms. Two children aged up to 12 may stay in their parents' room free of charge.Your pet is also welcome (for a charge of EUR 10/stay).

  • 159 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 20 family rooms
  • 2 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.6/5 AccorHotels Rating 573 reviews

Our guest reviews for Mercure Hotel Regensburg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 831 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 06/07/2018 TripAdvisor review
« Excellent »

This is a very comfortable hotel with excellent staff in both reception and restaurant. Not the best area of Regensburg but ideal for us as very close to the Autobahn making it great for overnight stopovers en-route.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your recent review on our hotel and for your candid feedback. I am so glad to hear that our staff was able to provide excellent service to you and that the location was convenient to you during your stay in Regensburg. I hope we will have the pleasure soon again to welcome you back. Best Regards Your Mercure Team D.Daechert

M. I. -. C. Solo - 04/07/2018 AccorHotels certified review
« A warm evening at Regensburg »

As usual, when I stop at Mercure Hotel Regensburg , I received a very warm welcome and I was very pleasantly surprised when the receptionist was told that my room was upgraded. I really had a very spacious room "You can park a Mini Cooper inside", very clean and welcoming, good value for money. Very German and continental breakfast but ... very well arranged and very tasty like all the time. Thank you very much for your services to all Mercure Hotel Regensburg staff. You all deserve the gold star. Kind regards, M. Irinel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we are so pleased to know that you were very happy with so many aspects of your stay with us at the Mercure Hotel Regensburg. Your wonderful kind of comments about our team are much appreciated, as they all work extremely hard to make every guest`s stay as seamless and comfortable as possible. I am also delighted to hear that you enjoyed your free room upgrade and our breakfast buffet. I shall be sure to pass your kind feedback to the entire team. Looking forward welcoming you again in the near future. Best Regards Your Mercure Team D.Daechert

Couples - 25/06/2018 TripAdvisor review
« Summer trip »

Have been before,new what to expect and wasn;t disappointed.Reception was very helpful,room was excellent,restaurant staff very helpfull. Would always go again. Why do trip advisor insist on 200 characters.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter S, thank you for your great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service. We are looking forward to having you stay with us again in the near future. Best Regards Your Mercure Team Regensburg D.Daechert

Robert Business - 06/06/2018 AccorHotels certified review
« All good as always »

Only point was that the free drink voucher as of the silver status was not given automatically (also I did not remind the desk / ask for it, as did not want to make a hazzle and was not so important).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, thank you very much for your 100 % score to your recent stay at the Mercure Hotel Regensburg. We appreciate your comment and set a note to your profile to hand out the voucher for your next stay with 2 free drinks . Looking forward to welcome you again in 2 weeks here in Regensburg with us. Best Regards Your Mercure Team D.Daechert

Couples - 04/06/2018 TripAdvisor review
« Very Good »

Room very nice, bathroom perfect, very clean. Breakfast excellent and very good choice. Staff very helpful. Dinner was reasonable but not exciting, not so much choice for dishes and the restaurant lacked lustre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henk H, we truly appreciate your recent review on our Mercure Hotel Regensburg. I sincerely appreciate all of your comments in regards to our rooms, breakfast and our staff. We are always looking for feedback on ways to improve our property and I look forward to finding ways to focus on these areas of opportunity that you had pointed out to us. We hope to welcome you again if your travels bring you back to Regensburg Your Mercure Team D.Daechert

M. I. -. C. Business - 24/05/2018 AccorHotels certified review
« A short night in Regensburg »

A short night in Regensburg. I was received with very much warmth, as usual. The very clean room with a new shower system, the impeccable lingerie, good value for money and really .... I do not know if you can want something else. Next day in the morning, I was greeted with a lot of warmth with a "Welcome" in Romanian. The surprise was great, to meet the second Romanian staff that works there at Mercure Hotel Regensburg. Thank you very much for all Mercure Hotel Regensburg staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, i am so pleased to know that you were very happy with so many aspects of your stay with us at Mercure Hotel Regensburg. Your wonderful kind of comments about the staff are much appreciated, as they all work extremely hard to make every guests stay as seamless and comfortable as possible. I am also delighted to hear that you have enjoyed your clean room with our new shower system. I will definitely make sure to pass your great feedback to the entire team. Thank you for your review and i do hope to have the pleasure of welcoming you back again here in Regensburg with us. Best Regards Your Mercure Team D.Daechert Front Office Manager

Ivo Business - 24/04/2018 AccorHotels certified review
« Good service as always but dissapointed with the room »

I was in the room on the 4th floor - once in winter time, and now - I am very dissapointed with the rooms on 4th floor and I dont wish to be there accomodated in the future again. In winter it was too cold, this Sunday it was too hot - it is on the top of the hotel - so it depends on the outside temperature. The air conditioning did not work too well, I was lucky, that at least I could open the window and get fresh air from the outside. The rooms in other floors have also better quality than the rooms on the 4th floor, quite dissapointing for 4 star hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivo, we truly appreciate your honest feedback in regards of your last stay. We are always looking for feedback on ways to improve our property and i look forward, finding ways to focus on these areas of opportunity that you had pointed to us. Be sure that there is a note in your profil already that you prefer 1st and 2nd floor. Thank you again for your honesty and we are looking forward to welcome you back again here in Regensburg with us. Best Regards Your Mercure Team D.Daechert Front Office Manager

Couples - 22/03/2018 TripAdvisor review
« great hotel »

This is a really comfortable and clean hotel with superb staff who go out of their way to be as helpful and friendly as possible. My wife and I have stayed there on several occasions and are always very impressed with the staff both on reception and in the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 799eric, Thank you for your recent review on our hotel and for your candid feedback especially regarding our friendly and helpful staff. It is a pleasure to me to share you kind of comments with the team. Looking forward to welcome you back in the near future. Best Regards, I. Groothuis - Team Mercure Regenbsurg

Carl B Business - 05/02/2018 TripAdvisor review
« Thank you for an excellent stay!!! »

From check in thru out, service was excellent, enjoyed the conversation in the bar afterhours, and the breakfast was fantastic... I will return to this hotel the next time I have business in Regensburg...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl B. thanks for the great feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service. We look forward to having you stay with us again when your travels bring you back to Regensburg. Best Regards Your Mercure Team Regensburg D.Daechert

M. I. -. C. Couples - 09/01/2018 AccorHotels certified review
« With lots of pleasure again at Mercure Hotel Regensburg. »

As usual, we were welcomed with great warmth, and love especially as a reception was also an romanian of ours, Mr. Florian. The services were great as well and good value for money. Thank you very much for your services, Mercure Hotel Regensburg staff. Kind regards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, your wonderful kind of comments especially about our staff is much appreciated, as they all work extremely hard to make every guest`s stay as comfortable und seamless as possible, please be sure that i will share your lovely feedback with all of them. Looking forward to your next stay here in Regensburg with us. Best Regards D.Daechert Front Office Manager

Richard Families - 28/12/2017 AccorHotels certified review
« 6th time but disappointed »

This was my 6th stay at the hotel every time had been good until this last stay. Firstly we were given different rooms that were booked but were changed at reception. While all staff were very professional, the room cleaning and replenishing were very poor. Towels, loo rolls, coffee and tea were not being replaced as regular and sugar did not get replaced at all. I appreciate its is not a busy time of year but this is not reflected in the prices we pay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Family W., we truly appreciate your honest feedback regarding your stay in december. We would like to first thank you very much for your multiple stays and your loyalty. Please be sure that we will take the necessary measures to improve the mentioned points. In case of any issue please feel free to contact us directly via phone or at the reception. We would love if you give us the chance to prove this with your next stay in Regensburg. Best Regards D.Daechert-Team Mercure

Eric Families - 27/12/2017 AccorHotels certified review
« Excellent hotel, perfect location for travellers to/via Regensburg »

Rooms. parking, staff, breakfast, beds were all top class.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eric, we truly appreciate your great score regarding our rooms, the parking, our staff and our top class beds. Looking forward to welcome you again here in Regensburg with us. Best Regards D.Daechert-Team Mercure

Family - 25/12/2017 TripAdvisor review
« Excellent hotel with great service »

Excellent hotel with very friendly, helpful staff and great facilities. Brand new, nicely designed rooms. The restaurant served delicious local specialities and local beers, the breakfast was a dream. Stronly recommended hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, wow what an honor to receive such a fabulous feedback. It is a pleasure to us that our helpful and friendly staff , the great facilities, our brand new rooms, our delicious local specialities and our excellent breakfast buffet made your stay comfortable to the fullest. Looking forward to welcome you again here with us. Best Regards D.Daechert-Team Mercure

Business - 10/11/2017 TripAdvisor review
« very good hotel »

Hotel was very nice. Room and food were perfect. So does service in the restaurant. Only negative point was the lack of hostess for the check out. Only one person at 8 am (rush hour), so the waiting line got us late for appointement. Otherwise, fine for a business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you very much for sharing your experience during your stay with us. It is an honor to us that you have felt totally comfortable with our very nice rooms, the perfect food and service in our restaurant. It is an rush hour at 08:00 am, we have to excuse this understaffed situation please rest assured it was an exception. Did you already hear about our Quick-Check-out you have the option during check IN to choose this one. It will be a pleasure to us to support and assist you during your next stay with us. Best Regards D.Daechert-Team Mercure

leonardoAustalia Couples - 05/11/2017 TripAdvisor review
« Wonderful accommodation,service and food »

Wonderful commendation service and food . We have stayed there often and will continue to choose this hotel when in Regensburg . The girl on the welcome desk was very unfriendly and unhelpful ,though we did have a breakthrough in the end with her. Quite a disappointing welcome for a hotel of this standard .

Family - 22/10/2017 TripAdvisor review
« Very good for a one night stay »

Very large room, very good breakfast, perfect parking location underneath hotel (we certainly didn’t trust leaving our car outside of the hotel). The free WiFi is pretty bad and having to pay for a faster internet connection is old fashioned.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thank you very much for taking the time to share your experience during your stay with us. It is a pleasure to hear that you have been happy with your large room, the good breakfast and the perfect parking location. Looking forward to welcome you again here in Regensburg with us. Best Regards D.Daechert-Team Mercure

Business - 27/09/2017 TripAdvisor review
« Very confortable »

Excellent Hotel, Very confortable and excellent attention Far from downtown and from grocery shops Great for business, very nice restaurant to receive people I will totally recommend it to my company for next visits

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, wow it is a pleasure to obtain such a positive feedback regarding your stay with us. We truly appreciate your great words towards our excellent hotel with our very nice restaurant and the comfortable and excellent attention that you have received. Looking forward to welcome you again here in Regensburg. Best Regards D.Daechert-Team Mercure

Couples - 26/09/2017 TripAdvisor review
« Great Hotel »

Near motorway, easy to find. Excellent service from staff. There was a coffee / tea making machine in the room which was great but I wanted some hot water and we were given an electric kettle to keep in the room for our 2 nights stay ( really caring staff) . We had a delicious meal one evening at the hotel restaurant where the staff met all our needs. Highly recommend this hotel and the restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amitha, wow it is a pleasure for the whole team to receive such a great feedback from you. We are happy that we have made you feel comfortable to the fullest with our friendly staff and the excellent service, the treatments on your room and the delicious food. Looking forward to welcome you again here with us. Best Regards D.Daechert-Team Mercure

Business - 26/09/2017 TripAdvisor review
« Receptionist Forgot My Welcome Drink Voucher »

Receptionist forgot my welcome drink voucher when I checked in. It does not feel welcoming if you have to ask for it, which I did not do. Room Clean, Quiet and Shower strong. No discount at the bar or breakfast even though an Accor Platinum member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan T, thank you very much for your feedback. We are truly sorry that you have not felt welcoming and about the missing drink voucher. At the moment you are registered as an Classic Member in the Accor Le Club program, please contact the Le Club Accor customer service for your status you might missed status points. It is a honor to us that you felt comfortable with our clean and quiet rooms and the comfortable shower. We looking forward to welcome you again here in Regensburg with us. Best Regards D.Daechert-Team Mercure

Couples - 21/09/2017 TripAdvisor review
« Excellent »

Very comfortable hotel with good food and excellent staff. We were suffering ill health both in person and with the car. The reception staff were great and ensured we were allocated our room quickly and then helped with finding a garage and also extending our stay with minimum fuss. Brilliant service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we truly appreciate your great feedback. It is a pleasure to us that you have felt 100 % comfortable with our excellent staff, the good food and the comfort in our hotel. We would love to welcome you again here in Regensburg with us Best Regards D.Daechert-Team Mercure

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