Hotel - Mercure Hotel Regensburg
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Mercure Hotel

Mercure Hotel Regensburg

Grunewaldstr 16 
93053  REGENSBURG
GERMANY

752 reviews
TripAdvisor Rating Based on 752 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)
    • Ironing room
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage  (Nearby)
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf lessons (Nearby)
  • Tennis  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying, Nearby)
    • Bike rack facilities
    • Athletics stadium (Nearby)
    • Billiards/Snooker (Paying)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-11:00/ 18:00-22:00
    • Opening hours : Week-end 07:00-12:00/ 18:00-22:00

Business services

  • 13 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

At the 4-star Mercure Hotel Regensburg you can choose between Standard Rooms, Privilege Rooms with luxury facilities, and spacious Suites. WIFI is available in all 159 rooms. Two children aged up to 12 may stay in their parents' room free of charge.Your pet is also welcome (for a charge of EUR 10/stay).

  • 159 rooms
  • 143 non-smoking rooms
  • 20 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 498 reviews

Our guest reviews for Mercure Hotel Regensburg

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 752 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hvratska B. Couples - 30/07/2017
« Excellent service, nice restaurant and convenient location »

Travelling from England to Croatia. We were able to relax and rest in a very comfortable environment with a nice restaurant.

TripAdvisor review
Business - 23/06/2017
« Unreplaceble hotel - unreplaceble place :)! »

Staying at Mercure Hotel make you always desire to come back and come back in a warm and welcoming place with good taste, nice and kind people. Even the guests get this atmosphere, automatically ... and staying in the restaurant to serve a simple dinner and a cold white glass of wine offered by such a staff...Congrats for the team ! Wonderful! Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, this is an amazing feedback we have received from you it is a pleasure for our team to hear that we have transmitted this warm and welcoming atmosphere automatically to you. We would love to welcome you again here with us. Best Regards D.Daechert-Team Mercure

TripAdvisor review
Family - 12/06/2017
« Efficient Service »

Not the easiest hotel to find, but once found comfortable and easy. Breakfast was more than sufficient and there was great choice. If the tea had had boiling water it would have been even better, but then that is an English fad that the continentals still haven't understood

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gofer 42, thank you very much for sharing the experience during your stay with us. It is a pleasure to hear that you have been felt comfortable and the breakfast was more than sufficient. We would love to welcome you again here in Regensburg with us. Best Regards D.Daechert-Team Mercure

TripAdvisor review
Business - 30/04/2017
« one of my favourite hotels »

Very pleasant hotel. Restaurant/food is perfect, with very kind waiters! Fitness and sauna very new, even with little snacks, but a pity that the sauna only starts at 17:00 o’clock, no flexibility to start earlier! Parking in garage for free.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we truly appreciate your honest opinion, it is a pleasure to hear that you have been happy with our restaurant, our friendly staff and our brand new Wellnesslounge plus the little treatments. We would love to welcome you again here in Regensburg with us. Best Regards D.Daechert

AccorHotels certified review
Anonymous Families - 16/04/2017

The stay was exactly what we wanted and needed.

TripAdvisor review
Family - 23/03/2017
« excellent hotel »

Very comfortable and clean hotel with really helpful and professional staff. It is outside the town so not handy for tourist stays and is in a rather downbeat area. It does however have a great restaurant and is very handy for the autobahn so great for an overnight break en-route.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, thank you for your positive feedback. We are happy to hear that you have felt very comfortable during your stay with our helpful and professional staff. We would love to welcome you again here in Regensburg with us. Best Regards D.Daechert

AccorHotels certified review
Anonymous Business - 17/03/2017

mediocre on some, ok on others

AccorHotels certified review
Anonymous Business - 11/03/2017

Alles super

TripAdvisor review
Family - 06/01/2017
« Great Hotel »

Everything was good, from staff, to nice rooms. Great parking facilities and are free which is a nice touch. Recommend it to anyone staying short or longer stays in Regensburg. Close to Autobahn 3 which will take you to many places, good for day trips as well.

TripAdvisor review
starkk2017 Family - 05/01/2017
« Regensburg Mercure Hotel great place to be »

Mercure Hotel is really nice place to stay. Our little family had a pleasant staying in hotel. Very graceful personnel. We had unexpectedly big room with 2 double beds. Great comfort. Breakfast was awsome! Hotel is easy to find, situated on the outskirt of the city.

AccorHotels certified review
Anonymous Couples - 26/12/2016

Quiet and clean hotel.Nice calm Christmas atmosphere.

TripAdvisor review
Business - 18/12/2016
« nice hotel »

bottle of free water could be nice gesture, as it is in all hotels with this standard. Really good improvement of menu since my last time. Fitness center can be improved, change layout and add more gym devices. Sauna zone is ok

TripAdvisor review
799eric Couples - 03/12/2016
« Excellent »

Very friendly and helpful staff. Clean and comfortable rooms. Good food in restaurant. Only complaint is difficulty with parking at times, especially when checking in, not helped by total lack of spaces for disabled guests. Hotel is not in a nice area and is out of town but is very handy for Autobahn.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 799eric, we are very happy that you had a great time in Regensburg with us. Thank you for your great feedback and your kind review about our helpful staff, clean and comfortable rooms and Good food in our restaurant “esszimmer”. Our employees try to do every day their best and to get such positive response. We are happy to satisfy our guests every day. We looking forward to welcome you again in our Mercure Hotel Regensburg. Best regards K. Harke – Team Mercure Hotel Regensburg

AccorHotels certified review
Anonymous Business - 21/11/2016

Definitely a positive experience. All the hotel crew members nice and helpful. I wish to especially mention about Mrs. Sabine who served us the dinner - very professional and always with a smile on her face. As improvement suggestion and as personal taste, it would have been great to have available espresso coffee in the conference room. There was available filter coffee, but I really missed the coffee available in the restaurant at the espresso machine. That was a great coffee. Thank you !

TripAdvisor review
781nicka Couples - 04/11/2016
« Little good, lots of poor. »

THE GOOD: Quiet hotel. Large suite. In room safe. THE BAD: No wash cloths. Dark room with only glass doors and a small window covered with curtains at one end. Poor lighting with no lamps in the sitting area and only 3 ceiling lights in bathroom. Bathtub has no anti-slip on the bottom and the grab bar is very loose....probably because the tub is slippery. Grout around bathtub was moldy and black. Questionable area around the property with only street parking.

TripAdvisor review
Business - 10/10/2016
« Good stay for business trip »

Good stay for business trip Restaurant is good, seems to have less choices but mostly tasty. Breakfast buffet is good. Quick connection to the highway Room cleanliness especially the carpet can be improved

AccorHotels certified review
Anonymous Couples - 19/09/2016

We have stayed at this hotel many times and as usual found it excellent with exception of parking. The hotel has no facility at all for disabled drivers either at the front or underground. Checking in is particularly difficult as we often cannot park outside to register and cannot enter the car park without registering. Even after registering the only way to park near the entrance from the car park is to use the ladies only spaces.

TripAdvisor review
Solo travel - 18/09/2016
« All that was missing was a bath »

I love Mercure Hotels. Last year me and my good woman stayed at Mercure Hotel Offenburg after a long arduous journey from the Italian Alps. The large bath was most welcome for the both of us!! I expected to find the same at Mercure Regensburg but only a shower, of the best quality I might add, was to be found. Nevertheless the staff were most polite and helpful, the room was welcoming and quiet plus the choice of food for the breakfast menu was superb. Highly recommended and I would be happy to return again. Only this missing bath stops me giving a 5 STAR rating :-]

AccorHotels certified review
Anonymous Couples - 06/09/2016

it was a great experience, lovely staff. Rooms clean and light, nice food, excellent customer service!

AccorHotels certified review
Anonymous Families - 05/09/2016

Great stay, as always - will happily stay again. 3rd child's bed not in room upon arrival but quickly brought up when notified. Surprised dogs allowed in restaurant.

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