Francis Hotel Bath - MGallery 4 stars

TripAdvisor rating 4.5/5 2,865 reviews
Francis Hotel Bath - MGallery
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Hotel extras

  • Raymond Blanc's Brasserie Blanc restaurant located onsite

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH
bath
united kingdom

Tel: +441225424105

Fax: (+44)1225/319715

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   BATH SPA

  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Our accommodations

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Comfort Classic

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Feature Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

BRASSERIE BLANC

Type of cuisine: Brasserie

Meet our neighbour, Monsieur Blanc A short stroll through the hotel takes guests into celebrated chef Raymond Blanc's Brasserie Blanc, where the food served is reminiscent of high quality, informal French cooking. Reservations are highly recommended.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE & BAR

Photo non contractuelle / Strictly non binding

To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 132

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,931 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,865 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fabulous location for exploring Bath and the surrounding countryside

Customer review rating 4.4/5

Graham Couples - 11/09/2019 AccorHotels review

Check in was fast and efficient. There is convenient parking at the rear of the Hotel. The rooms were clean a good size and well appointed with TV, refrigerator, coffee machine and safe as well as the usual facilities of a good hotel.

Dear Mr H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager

Mrs

Customer review rating 4.4/5

Bev T. Couples - 10/09/2019 AccorHotels review

Just for an overnight stay. A very warm welcome, a lovely room and an excellent breakfast. Will hope to repeat the experience soon.

Dear Mrs T., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager

Pleasant Hotel Stay

Customer review rating 4.4/5

L H. Families - 10/09/2019 AccorHotels review

The hotel itself is attractive and the staff were friendly, however, we had extremely disturbed sleep on both nights...due to the position of the room in the hotel and being on the first floor, with single glazed windows, we were kept awake by rowdy behaviour outside the hotel until 3am. Therefore, despite the good value package deal, we would not return on this premise.

Dear Ms H., Thank you very much for taking the time to leave us a review. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

A very nice and relaxing place to stay

Customer review rating 4.4/5

Adam R. Couples - 10/09/2019 AccorHotels review

The accommodations were what the hotel said they would be. The breakfasts were very delicious and the staff were very professional. We even accidentally almost over booked but the staff caught the issue before we did and they remedied it while we were enjoying our day. I would highly recommend the hotel to anyone who asks.

Dear Mr R., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager

Avoid Room 127

Customer review rating 4.4/5

W. B. Couples - 10/09/2019 AccorHotels review

Room 127 should be a room for staff or supplies, not guests. Quite small. View outside one window is of a close by wall. Opening the window lets in cigarette smoke where staff smokes immediately below. Curtains were not fully attached to runners above.

Dear Wesley B., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve at some time in the future. Kind regards Luke Ross - Front of House Manager

Lovely historical building

Customer review rating 4.4/5

H. Couples - 09/09/2019 AccorHotels review

I was disappointing with the quality of room for the amount that I paid for it. It felt a bit old and tired. The standard of cleanliness wasn't great. We had no soaps, the little complimentary pack of grooming things had been opened and used by someone before we arrived and the carpet needed to be hoovered. Staff were lovely and the lobby/bar area was really nice. At breakfast my wife asked if there was any vegan options and was served a bowl of beans with some toast on the side. This was the most expensive beans on toast weve ever had. However, my eggs Benedict was gorgeous. We did have a lovely weekend as it was a special treat for my birthday and we love Bath.

Dear Mr H., Thank you very much for taking the time to leave us a review. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team and to the management team in Brasserie Blanc as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

faultless service in a well located hotel

Customer review rating 4.4/5

Stuart Q. Couples - 09/09/2019 AccorHotels review

We stayed here for two nights. the room was spacious and well equipped; the bed v. comfortable. The breakfast was very good. Staff service was faultless. If there is a criticism, it is that the shower over the bath could do with a grab handle to enable better and safer access

Dear Mr q., Thank you very much for taking the time to leave us a review. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

Great hotel for Bath

Customer review rating 4.4/5

Neil W. Couples - 09/09/2019 AccorHotels review

Great central location, historical building, staff pleasant

Dear Mr w., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House manager

Would have been higher if I hadn;t been charged for nothing

Customer review rating 4.4/5

Desmond S. Business - 09/09/2019 AccorHotels review

It was fine. Breakfast had no friend eggs when I visited and food was only slightly hotter than 'warm'. When I checked in I was asked to present a card to charge any sundries to. I was told it would not be charged to my bank account unless I actually used something at the hotel. Well I didn't and I have had 15 removed from my bank balance which I would like back immediately.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that some of your experience did not meet your expectations. Please rest assured that I passed on your survey to our Reception Team who immediately cancelled the payment. This will take a few working days to appear on your bank account. All our efforts are concentrated in preventing future occurrences and I am very sorry indeed that this error was made. I would like to reiterate our commitment to high quality standards. We do appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Luke Ross - Front Office Manager

We enjoyed our recent stay and all our expectations were exceeded.

Customer review rating 4.4/5

Grahame &. D. E. Couples - 09/09/2019 AccorHotels review

We thourghly enjoyed a short stay in Bath, finding all whom we met at Hotel to be exceedingly helpfull and if we are fortunate enough to be in Bath in the future we certainly know where we would stay. Thankyou again for making a wonderfull trip even better. Kind regards Debbie & Grahame E.,Australia.

Dear Mr & Mrs E., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope are delighted you enjoyed your trip and hope to welcome you back in the future. Kind regards Luke Ross - Front of House Manager

What a city...

Customer review rating 4.4/5

Peter Couples - 09/09/2019 AccorHotels review

The hotel was just like the city-beautiful.Very friendly staff and a marvellous breakfast. Did not try the restaurant,then we were invited by friends,but it looked good. Closed parking in a city with limited parking-can not be better. I love Bath and Hotel Francis and hope to be back very soon-if Boris welcome me after BREXIT.....

Dear Mr S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager

Lovely hotel

Customer review rating 4.4/5

Sheila G. Couples - 07/09/2019 AccorHotels review

The hotel is charming and beautiful, very comfortable, and located in a lovely neighborhood. We enjoyed walking to many of Bath’s famous sites as well as the excellent shopping and restaurants. The only suggestion we must give is the shower really needs a handrail for safety, especially because it is elevated almost a foot above the floor. Otherwise the room was very modern and attractive, and the entire hotel was lovely, staff was friendly and helpful.

Dear Mrs G., Thank you very much for taking the time to leave us a review. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

OK, but one or two aspects need tightening up

Customer review rating 4.4/5

Grant B. Friends - 07/09/2019 AccorHotels review

I enjoyed my stay, however there are one or two things that need sorting out to move you to the next level. The towel rail needed reattaching to the wall properly. It was not fixed correctly in the first place I think.. I didn't find the water because it was in the wardrobe. Could it not be placed on the bedside table?

Dear Mr B., Thank you very much for taking the time to leave us a review. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

Theatre Trip

Customer review rating 4.4/5

T. Couples - 07/09/2019 AccorHotels review

We are regular patrons at the Theatre Royal and we always stay at the Francis. The room was clean and comfortable and the breakfast was as expected. The only minor issue was that one bedside table light was not functioning.

Dear Ms T., Thank you very much for taking the time to leave us a review. It is always good to hear back from our regular guests. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

Impeccable

Customer review rating 4.4/5

Anonymous Couples - 06/09/2019 AccorHotels review

The room was wonderful and the service was excellent.

Dear Ms J., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross Front of House Manager
Customer review rating 4.4/5

Richard F. Friends - 06/09/2019 AccorHotels review

Excellent service and food, very well designed and comfortable room

Dear Mr F., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager

Relaxing time away.

Customer review rating 4.4/5

Andy S. Couples - 05/09/2019 AccorHotels review

We pay regular visits to Bath and always stay at the Francis. Friendly and helpful staff as always and good breakfast to set us up for the day. So handy for shops and museums to browse. Room clean and comfortable with good night's sleep. We will be back early next year.

Dear Mr S., We very much appreciate your comments regarding your stay on this occasion. It is always great to hear back from our repeat guests. Thank you for sharing your experience, and we hope to welcome you back very soon. Kind regards Pash Naidoo

Clean hotel with a warm, welcoming and friendly staff

Customer review rating 4.4/5

Inda M. Families - 04/09/2019 AccorHotels review

Pleasurable stay with friendly, knowledgeable staff. Very comfortable room and good restaurant. My entire say was a delight

Dear Mr M., We very much appreciate your comments regarding your stay at The Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Pash Naidoo

left something in the room - tried to email after checkout no response

Customer review rating 4.4/5

Rachel W. Families - 03/09/2019 AccorHotels review

I had a wonderful stay. Very comfortable bed and good breakfast. Staff were great. We checked in as 3 people - we had a roll away bed brought to the room for my son but we never received an extra towel or drink of water even after requesting it at the lobby. I also emailed the hotel twice after checking out because my son left a small pillow in the room and he really missed it after we got home but i got no response from any of the emails I sent to H6… If the pillow is still there i would really like it back. reservation number: No.HPXLGBHM.

Dear Rachel W., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. We very much appreciate your comments regarding your stay. It is always beneficial to receive both positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope that we will see you on your next visit to Bath. Sincerely, Olivier Croso Hotel Manager

Beautiful boutique hotel in central location

Customer review rating 4.4/5

Phil A. Couples - 03/09/2019 AccorHotels review

Very comfortable stay and attentive staff

Dear Mr A., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Pash Naidoo
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