Francis Hotel Bath - MGallery 4 stars

TripAdvisor rating 4.5/5 2,867 reviews
Francis Hotel Bath - MGallery
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Hotel extras

  • Raymond Blanc's Brasserie Blanc restaurant located onsite

  • Enjoy Afternoon Tea in the hotel's prestigious Tea Room

  • Four-poster beds and en-suite facilities available

  • Grade I listed building with original features

  • Central location with plenty of nearby transport links

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Francis Hotel Bath - MGallery

QUEEN SQUARE
BA1 2HH
bath
united kingdom

Tel: +441225424105

Fax: (+44)1225/319715

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   BATH SPA

  • By plane

    BRISTOL At 30.7km / 19.08 miles

  • By plane

    CARDIFF At 106.5km / 66.18 miles

  • By plane

    SOUTHAMPTON At 105.9km / 65.81 miles

  • By train

    BATH SPA At 0.8km / 0.5 miles

GPS :51.383003, -2.363429

Our accommodations

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Comfort Classic

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 1 double bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Feature Room

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Classic Room with 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 3
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

BRASSERIE BLANC

Type of cuisine: Brasserie

Meet our neighbour, Monsieur Blanc A short stroll through the hotel takes guests into celebrated chef Raymond Blanc's Brasserie Blanc, where the food served is reminiscent of high quality, informal French cooking. Reservations are highly recommended.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE & BAR

Photo non contractuelle / Strictly non binding

To satisfy your appetite, delicious offerings are provided by the hotel kitchen at a moment's notice, served in the Lounge and Bar. Produce is sourced locally to create fresh salads, speciality sandwiches,freshly baked cakes and buns and generous platter

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 132

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Francis Hotel Bath - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

7,946 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,867 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Mrs

Customer review rating 4.5/5

Jane S. Couples - 15/09/2019 AccorHotels review

Always a pleasure. Made to feel welcome every time.

Dear Jane S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Great stay

Customer review rating 4.5/5

Craig K. Families - 15/09/2019 AccorHotels review

Was greeted at reception by a very pleasant and helpful young lady.

Dear Angelina & Craig K., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Contented luxury.

Customer review rating 4.5/5

Robin G. Couples - 14/09/2019 AccorHotels review

Our second visit in six months. Nothing has changed, the welcome, the staff, the service and the food are all top flight. The great thing is that everyone smiles and that simple gesture makes everyone else smile and therefore happy. Nothing, it would seem is ever too much trouble. We have already decided to spend this Christmas at the Francis Hotel.

Dear Robin G., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Lovely hotel would stay again

Customer review rating 4.5/5

Nicholas B. Couples - 14/09/2019 AccorHotels review

The check-in, room and meals were all excellent. Parking was made easy in this city where parking is at a premium. facilities in the room were fine, lovely bed, great bathroom, and breakfast was all we could hope for. There was one occasion where we were surrounded by a tour group of noisy Americans and the restaurant staff should have directed us to a quieter table; there was also one time when we would have liked to have eaten at the restaurant but it was full. As guests in the hotel it might be an idea to advise that the restaurant will be busy and we should make a reservation.

Dear Nicholas B., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager
Customer review rating 4.5/5

Leah B. Families - 13/09/2019 AccorHotels review

Perfect location in Bath. Very nice and comfortable hotel.

Dear Leah B., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Very pleasant stay - would definitely stay again.

Customer review rating 4.5/5

Pamela B. Families - 13/09/2019 AccorHotels review

Didn't have any special needs or anything, but the staff was very friendly and attentive.

Dear Pamela B., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Great stay , helpful staff

Customer review rating 4.5/5

Anonymous Couples - 13/09/2019 AccorHotels review

All staff were friendly and helpful , made us feel very welcome , nothing was too much trouble

Dear Carole B., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Good

Customer review rating 4.5/5

Rogert Business - 13/09/2019 AccorHotels review

Comfortable, clean and spacious room. Good breakfast - with one exception - your coffee needs to be much stronger - although I note the many US tourists staying so perhaps there's a reason for it to be so diluted.

Dear Roger Mr T., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always beneficial to receive both positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we do hope that we will see you on your next visit to Bath. Kind regards Olivier Croso Hotel Manager

A wonderful stay

Customer review rating 4.5/5

Lesley W. Couples - 13/09/2019 AccorHotels review

We returned after a year to find the hotel was just as good as we remembered. The position is excellent, but this is a minor bonus compared to the friendly and helpful staff who make us feel special every time we come.

Dear Lesley w., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind regards Olivier Croso Hotel Manager

Fabulous location for exploring Bath and the surrounding countryside

Customer review rating 4.5/5

Graham Couples - 11/09/2019 AccorHotels review

Check in was fast and efficient. There is convenient parking at the rear of the Hotel. The rooms were clean a good size and well appointed with TV, refrigerator, coffee machine and safe as well as the usual facilities of a good hotel.

Dear Mr H., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager

Mrs

Customer review rating 4.5/5

Bev T. Couples - 10/09/2019 AccorHotels review

Just for an overnight stay. A very warm welcome, a lovely room and an excellent breakfast. Will hope to repeat the experience soon.

Dear Mrs T., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager

Pleasant Hotel Stay

Customer review rating 4.5/5

L H. Families - 10/09/2019 AccorHotels review

The hotel itself is attractive and the staff were friendly, however, we had extremely disturbed sleep on both nights...due to the position of the room in the hotel and being on the first floor, with single glazed windows, we were kept awake by rowdy behaviour outside the hotel until 3am. Therefore, despite the good value package deal, we would not return on this premise.

Dear Ms H., Thank you very much for taking the time to leave us a review. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

A very nice and relaxing place to stay

Customer review rating 4.5/5

Adam R. Couples - 10/09/2019 AccorHotels review

The accommodations were what the hotel said they would be. The breakfasts were very delicious and the staff were very professional. We even accidentally almost over booked but the staff caught the issue before we did and they remedied it while we were enjoying our day. I would highly recommend the hotel to anyone who asks.

Dear Mr R., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager

Avoid Room 127

Customer review rating 4.5/5

W. B. Couples - 10/09/2019 AccorHotels review

Room 127 should be a room for staff or supplies, not guests. Quite small. View outside one window is of a close by wall. Opening the window lets in cigarette smoke where staff smokes immediately below. Curtains were not fully attached to runners above.

Dear Wesley B., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve at some time in the future. Kind regards Luke Ross - Front of House Manager

Lovely historical building

Customer review rating 4.5/5

H. Couples - 09/09/2019 AccorHotels review

I was disappointing with the quality of room for the amount that I paid for it. It felt a bit old and tired. The standard of cleanliness wasn't great. We had no soaps, the little complimentary pack of grooming things had been opened and used by someone before we arrived and the carpet needed to be hoovered. Staff were lovely and the lobby/bar area was really nice. At breakfast my wife asked if there was any vegan options and was served a bowl of beans with some toast on the side. This was the most expensive beans on toast weve ever had. However, my eggs Benedict was gorgeous. We did have a lovely weekend as it was a special treat for my birthday and we love Bath.

Dear Mr H., Thank you very much for taking the time to leave us a review. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team and to the management team in Brasserie Blanc as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

faultless service in a well located hotel

Customer review rating 4.5/5

Stuart Q. Couples - 09/09/2019 AccorHotels review

We stayed here for two nights. the room was spacious and well equipped; the bed v. comfortable. The breakfast was very good. Staff service was faultless. If there is a criticism, it is that the shower over the bath could do with a grab handle to enable better and safer access

Dear Mr q., Thank you very much for taking the time to leave us a review. We do appreciate the feedback regarding your stay at The Francis Hotel here in Bath. It is always beneficial to receive both positive and constructive feedback. I will be sure to share your comments with our team as I am confident they will serve as great encouragement to all as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, I hope to have the pleasure of welcoming you back to The Francis in the near future. Kind regards Luke Ross – Front of House Manager

Great hotel for Bath

Customer review rating 4.5/5

Neil W. Couples - 09/09/2019 AccorHotels review

Great central location, historical building, staff pleasant

Dear Mr w., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House manager

Would have been higher if I hadn;t been charged for nothing

Customer review rating 4.5/5

Desmond S. Business - 09/09/2019 AccorHotels review

It was fine. Breakfast had no friend eggs when I visited and food was only slightly hotter than 'warm'. When I checked in I was asked to present a card to charge any sundries to. I was told it would not be charged to my bank account unless I actually used something at the hotel. Well I didn't and I have had 15 removed from my bank balance which I would like back immediately.

Dear Mr S., Thank you for taking the time to tell us about your experience at the Francis Hotel Bath - MGallery. I am sorry that some of your experience did not meet your expectations. Please rest assured that I passed on your survey to our Reception Team who immediately cancelled the payment. This will take a few working days to appear on your bank account. All our efforts are concentrated in preventing future occurrences and I am very sorry indeed that this error was made. I would like to reiterate our commitment to high quality standards. We do appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards Luke Ross - Front Office Manager

We enjoyed our recent stay and all our expectations were exceeded.

Customer review rating 4.5/5

Grahame &. D. E. Couples - 09/09/2019 AccorHotels review

We thourghly enjoyed a short stay in Bath, finding all whom we met at Hotel to be exceedingly helpfull and if we are fortunate enough to be in Bath in the future we certainly know where we would stay. Thankyou again for making a wonderfull trip even better. Kind regards Debbie & Grahame E.,Australia.

Dear Mr & Mrs E., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope are delighted you enjoyed your trip and hope to welcome you back in the future. Kind regards Luke Ross - Front of House Manager

What a city...

Customer review rating 4.5/5

Peter Couples - 09/09/2019 AccorHotels review

The hotel was just like the city-beautiful.Very friendly staff and a marvellous breakfast. Did not try the restaurant,then we were invited by friends,but it looked good. Closed parking in a city with limited parking-can not be better. I love Bath and Hotel Francis and hope to be back very soon-if Boris welcome me after BREXIT.....

Dear Mr S., We very much appreciate your comments regarding your stay at the Francis Hotel Bath - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Luke Ross - Front of House Manager
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