Hotel - Francis Hotel Bath - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Francis Hotel Bath - MGallery by Sofitel

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4.5/5 2,333 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 84.55 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • £15,operated on first come first served basis (Paying)
    • Well-lit parking
  • Breakfast
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • £15,operated on first come first served basis (Paying)
    • Well-lit parking
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

  • 98 rooms
  • 100% non-smoking hotel
  • 15 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Printer
    • Fax machine
    • Iron in room
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,241 reviews

Our guest reviews for Francis Hotel Bath - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,333 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 12/12/2017
« Christmas shopping in Bathn »

Fine hotel with highly efficient staff. Food was good in restaurant and sensibly priced. Great location for shopping or exploring Bath. Good atmosphere. I travel a lot home and abroad and this hotel has a number of good qualities for a relatively small establishment. It comes with a high price tag which i think is justified for a treat at least.

AccorHotels certified review
Diane B. Couples - 10/12/2017
« Stay cut short »

Unfortunately, after checking in, we had to leave after a couple of hours and didn't stay overnight. We had a phone call to say a family member was gravely ill, so we had to drive to Cambridge that evening. However, the room looked very comfortable, the staff friendly and helpful and when we informed them that we had to leave, they brought the car round very quickly and helped us load up the luggage

AccorHotels certified review
Jane Couples - 10/12/2017

So pleased to see fresh water and milk in room Compfortable beds Improved breakfast since our last visit

AccorHotels certified review
Anonymous Couples - 10/12/2017

Helpful friendly staff service was great

AccorHotels certified review
Maz Couples - 10/12/2017
« Met expectations »

We have wanted to stay at this hotel for ages. It did not disappoint. Shades of a bygone era with a modern twist. Magical!

AccorHotels certified review
Louise Business - 09/12/2017
« Friendly staff, comfortable beds. »

Really comfortable beds, nice rooms, good shower, friendly staff. Only complaint was that the buffet breakfast wasn't hot. Also the restaurant was cold. If I'd have had my coat with me I would have put it on. Expensive at £14.95 for a poor experience. Would eat at a local café next time.

AccorHotels certified review
Mike W. Couples - 09/12/2017
« Good other than no maid service provided »

Maid did not do the room. We rang down at 6pm to advise reception. Offered to vacate the room by 6.30pm to allow maid to service the room before housekeeping finished at 7pm. Got back at the end of the evening to find room still not serviced. Spoke to Harriett about it the following morning who deducted £10 from our drinks bill. No feedback or apology from the hotel management since when. All a little paltry.

AccorHotels certified review
Ian D. Couples - 07/12/2017
« Mr and Mrs D. »

An incredible experience for a special celebration - my wife's 90th birthday. Everyone was superb.

AccorHotels certified review
Adrian G. Couples - 07/12/2017
« Super hotel, great location, excellent service »

This is a very lovely hotel, relaxed and welcoming. Rooms are lovely overall, and its superbly located for access to Bath sights and the city. . Breakfast is Ok. I would suggest they improve the quality of "orange juice" which tastes like reconstituted concentrate, which if true is poor for a hotel of this quality and even if not, if that is the only issue ... its a great place to stay.

AccorHotels certified review
Shina W. Couples - 07/12/2017
« Ideal location »

Ideal location for a visit to Bath. Little disappointed by the size of the room. The bed was pushed against the wall, making access difficult. I need to visit the bathroom during the night and this was very difficult. Staff were all very helpful. Restaurant was brilliant.

AccorHotels certified review
L &. K. Couples - 06/12/2017
« Relaxing, comfortable stay »

All the staff were helpful and welcoming. The food in the restaurant was good, good selection and cooked well, and was not over priced. Seating areas were comfortable and inviting, just right for our afternoon cup of tea, and our bedroom was equally comfortable.

AccorHotels certified review
Anonymous Couples - 06/12/2017
« Lovely but slow service »

Lovely, but service was a bit slow and disorganised. Room service was always in the afternoon when we were settling in for a nap which was frustrating. Breakfast wasn't the best experience. it felt chaotic and rushed and staff weren't too friendly.

AccorHotels certified review
Helen Families - 06/12/2017
« wonderful, room and reception staff were fantastic. »

Hotel was Iin a great location and everything we hoped for. The lady who booked us in was especially helpful and so friendly.

AccorHotels certified review
Suzanne Business - 06/12/2017
« Smart and Clean »

the room was clean and smart and the whole experience was enhanced by extremely supportive staff.

AccorHotels certified review
Clive G. Couples - 06/12/2017
« Christmas Market trip »

Our first stay at this hotel and we will return. Comfortable room, polite and helpful staff. I always wonder at designers though. why half a screen in the shower? it means half your body gets cold and the floor gets wet and slippery. Also can guests not be trusted with the hairdryer?! Having the cable fed through a drawer in the desk meaning a user must sit at an angle and fight the open drawer is a bit insulting in an upmarket hotel. Also there was a bed settee that may have been a good bed but it was a horrible settee!

AccorHotels certified review
Leah P. -. W. Families - 06/12/2017
« A wonderful stay »

Very friendly welcoming reception staff. We had a complementary upgrade which was a lovely surprise. Our feature room was gorgeous

AccorHotels certified review
Mandy Families - 05/12/2017
« Mother/daughter Christmas market trip »

Beautiful hotel , delicious breakfast, wonderfully polite and helpful staff .

AccorHotels certified review
Debbie K. Couples - 05/12/2017

It was very pleasurable.

AccorHotels certified review
Anonymous Families - 05/12/2017
« Excellent »

All round great stay

AccorHotels certified review
Mrs J. S. Solo - 04/12/2017
« Mrs J S. »

I really enjoyed staying at the hotel. Great location and my room was lovely and I would request it again when staying with you. The only comment I have is to do with the restaurant where breakfast was served. I have to say that I found that the food was only warm and so was the tea. I did eat in there in the evening and I could not fault the food and service then. To be honest I would not include the breakfast option next time I booked..

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