Hotel - Francis Hotel Bath - MGallery by Sofitel
section.presentation.hotel.accorhotels
Mgallery by Sofitel Hotel

Francis Hotel Bath - MGallery by Sofitel

QUEEN SQUARE 
BA1 2HH  BATH
UNITED KINGDOM

2,243 reviews
TripAdvisor Rating Based on 2,243 reviews
See rates
Best price guarantee
From
From 149.00 GBP Non member rate
From 141.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-22:00
    • Opening hours : Week-end 10:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

  • 98 rooms
  • 100% non-smoking hotel
  • 15 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Printer
    • Fax machine
    • Iron in room
    • Keycard-operated door locks
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,833 reviews

Our guest reviews for Francis Hotel Bath - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,243 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Psb Couples - 12/09/2017
« The hotel has changed »

Our pevious experience has been a nice relaxing stay. This time it seemed more like a hotel catering for coach parties. Lots of people milling about and not enough staff. After arrival thought it would be nice to have afternoon tea, so we went down to the "Tea Lounge", no service. I enlisted the help of a porter who said he would try and find a waiter, nothing happened so we went else where. Room 23 was clean and ready, but had a large empty space opposite the settee. Th e only way to watch TV was to climb on the bed as the TV is fixed to the wall. The Turn Down service arrived well before 6.00pm at an inconvient time and did not return on either night. Breakfast was poor; small selection of continental items and the hot buffet had run out of several items. The bread selection was also limited. This was the same on both days. Overall not the relaxing up market trip we were expecting.

AccorHotels certified review
Anonymous Couples - 11/09/2017
« Could have been better »

The positives of this hotel were that the room was clean and spacious, hotel staff friendly and the hotel is well situated in Bath. Unfortunately, there were some negatives which has resulted in a just satisfied rating. There was a busy street nearby, therefore I would not recommend room 225. We were very disappointed with the standard of the breakfast which was lukewarm, we also did not like the fact that the staff in the restaurant area were wearing jeans, we thought this was unacceptable in a 4 star Hotel. This overall made the stay somewhat disappointing and we would probably look at other Hotels if we visit Bath in the future.

AccorHotels certified review
Jenny L. Friends - 11/09/2017
« A lovely experience »

Very pleasant staff and lovely surroundings

AccorHotels certified review
Sue M. Friends - 11/09/2017
« Mini Break »

Classy hotel in the perfect spot in Bath. Stayed 1 night for a Spa break at the Thermae Spa. The Bath Francis is the perfect location to walk to all the sites. The Hotel has been very tastefully refreshed throughout at had a really lovely meal in the Brasserie. I'd be really happy to stay again next time we visit Bath.

AccorHotels certified review
Julian Business - 11/09/2017
« Lovely stay - and very accomodating with small baby »

Very friendly staff and the stay was a pleasure. Not sure typical clientele includes small babies but staff couldn't have been more helpful with cot and breakfast seating etc. Thank you.

AccorHotels certified review
Steve Couples - 10/09/2017
« Steve »

Excellent hotel and staff. Our room was spacious, well equipped, very comfortable with everything we needed.

AccorHotels certified review
Sam Couples - 09/09/2017
« Very Good! »

A really enjoyed stay with polite staff and lovely rooms.

AccorHotels certified review
Anton C. Couples - 08/09/2017
« Mr Anton C. »

It was an absolute pleasure staying at this hotel. From the moment we pulled up outside to the moment we left, we were made to feel like VIP's. Extremely impressed with the hotel and the level of service offered by the staff.

AccorHotels certified review
Anonymous Couples - 08/09/2017
« Easy. »

Friendly, efficient, and comfortable.

AccorHotels certified review
Djthomashome Couples - 08/09/2017
« Excellent location, good hotel »

The hotel is in an excellent location, a friendly and well meaning staff. Very interesting décor; a modern twist on Georgian styles. Excellent on site restaurant. Amazingly comfortable beds and pillows.

AccorHotels certified review
Anonymous Friends - 08/09/2017
« Mostly great service except when we checked in. Very nice lady she just didn't tell us some facts like how to get on the internet. »

Very nice room, very comfortable but poor lighting in the bathroom

AccorHotels certified review
Anonymous Couples - 07/09/2017
« Very warm welcome and great location »

Very warm welcome and easy check in. Really nice small hotel with a great location. Room was smaller than expected but more than adequate. Breakfast was disappointing considering the cost of 1 night stay. No welcome, had to ask for coffee, which was lukewarm and weak. Saw the breakfast menu but no staff around to ask us what we may like so just ate from the buffet which was ok. Overall a very nice stay.

AccorHotels certified review
Kevin W. Families - 07/09/2017
« We were really well looked after. »

Staff at the Francis Hotel are to be complimented for going the extra mile in looking after us. I messed up the booking but this was put right without fuss (and indeed we were given a free upgrade on one of the two rooms booked), we were given free parking to assist my disabled father. Generally, we loved it!

AccorHotels certified review
Hayley B. Couples - 07/09/2017
« Miss »

The staff was very welcoming and helpful. The room was lovely and we got a complementary upgrade which was very nice. The only thing I would say is 15.00 a night for space in the car park for residents is quite a lot.

AccorHotels certified review
A Families - 05/09/2017
« Very comfortable stay in this attractive hotel »

Really enjoyed our family weekend here. The hotel is beautifully presented and very comfortable. Wish we had booked room only instead of b&b as the breakfast was poor for the price.

AccorHotels certified review
Anonymous Families - 05/09/2017
« Nice but no view and service in Restaurant on Tuesday evening was not helpful or hospitable »

We enjoyed the central location, accessibility and décor. We were disappointed that we did not have a room with a view. Reception services on arrival and departure were very good, Staff were pleasant, helpful and efficient. Staff in the Restaurant on Tuesday evening were by comparison, not hospitable, inefficient and unhelpful. Such was our displeasure with the service we went an dined elsewhere.

AccorHotels certified review
Richard Families - 05/09/2017
« fantastic Hotel »

Everything was exemplary. From parking, check-in, the room, the food, the bar, the staff and the service. If in Bath, I would not choose anywhere else.

AccorHotels certified review
Nathan W. Couples - 05/09/2017
« Lovely location, and fantastic hotel »

Excellent

AccorHotels certified review
Jo L. Families - 05/09/2017
« OvernightBath stay »

We stayed one night on our way back to Norwich which from our holiday in Cornwall we chose this hotel as a treat and we were not disappointed although I do think parking and breakfast or at least one of them could be included in the room charge

AccorHotels certified review
Paul T. Couples - 05/09/2017
« Spifing »

Warm and welcoming, beautiful hotel

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 149.00 GBP Non member rate
From 141.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 17 km ibis Bristol Temple Meads Quay
ibis Bristol Temple Meads Quay Hotel
From
From 57.00 GBP Non member rate
From 54.15 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 17 km Novotel Bristol Centre
Novotel Bristol Centre Hotel
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 17 km Mercure Bristol Holland House Hotel and Spa
Mercure Bristol Holland House Hotel and Spa
From
From 65.00 GBP Non member rate
From 61.75 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 18 km Mercure Bristol Brigstow Hotel
Mercure Bristol Brigstow Hotel
From
From 69.00 GBP Non member rate
From 65.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BATH
See rates