Hotel - Mercure Box Hill Burford Bridge Hotel
Mercure Hotel Mercure Hotel

Mercure Box Hill Burford Bridge Hotel

4.0/5 658 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Our rooms

With their fresh new look, all of our 57 rooms are en-suite and offer modern convenience and comfort. You'll find air-conditioning, flat-screen TVs, free WIFI, tea & coffee making facilities, hairdryer, iron and ironing board and a trouser press.or 24-hour room service for something more. You'll find air-conditioning and all the usual things; toiletries, direct dial telephone with a direct line in, hairdryer, iron and ironing board and a trouser press.

  • 57 rooms
  • 57 non-smoking rooms
  • 3 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • DDI - Direct Dialing In
    • Baby bed
    • High speed transmission line
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 3,353 reviews

Our guest reviews for Mercure Box Hill Burford Bridge Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 658 reviews
George C. Couples - 12/07/2018 AccorHotels certified review
« A most enjoyable weekend »

The air con. in our room was great welcome, as it was an extremely hot weekend , polite staff and food great.

Roger T. Couples - 11/07/2018 AccorHotels certified review
« Best stop on the trail »

Fourth stop on a seven day walk and it turned out to be the best. Nice room, lovely grounds, friendly staff and quality service.

Sarah F. Friends - 10/07/2018 AccorHotels certified review
« Very relaxing »

relaxing stay, slightly short staffed on the saturday but staff all lovely and very friendly. Room was excellent

David C. Couples - 10/07/2018 AccorHotels certified review
« the staff were excellent and very helpful »

Lovely stay wish it had been longer, wonderful staff, very helpful and made us very welcome

Keith W. Couples - 10/07/2018 AccorHotels certified review
« Not the best »

I have forwarded an email to the contact address on the website explaining my stay Kind Regards Keith w.

Harlotte Families - 10/07/2018 AccorHotels certified review
« Ok »

Hotel was beautiful however you need more staff

Jackie Couples - 10/07/2018 AccorHotels certified review
« Good hotel in good location »

Nice staff at reception and bar. Good quality rooms. Lovely views in garden.

Karen W. Families - 10/07/2018 AccorHotels certified review
« Beautiful setting for a wedding with attentive staff »

Staff were welcoming and helpful. The rooms were well appointed and clean. The food was outstanding. We stayed for two nights for my sons wedding and we could not asked for a better venue, this could have been spoilt by a poor team but nothing was too much trouble for the staff who worked very hard to make it the best time ever. Very lucky every where was air conditioned as we had extreme heat which made the well managed pool area a god send. My only downside was I had an elderly relative with me and there steps to all rooms and no disabled rooms with appropriate bathroom facilities. The steps to the rooms did have a very large stair lift for a wheelchair and I am sure staff would have helped if asked but this was not for someone out of a wheelchair who struggled with stairs. The grounds are very uneven too, which should be considered if you have mobility issues.

Vahid Couples - 10/07/2018 AccorHotels certified review
« Weekend away »

We enjoyed the hot weekend by the swimming pool

Anonymous Families - 10/07/2018 AccorHotels certified review
« Great pool, shambolic service- though staff did try. »

Staff were pleasant and did try however they all seemed poorly trained or very inexperienced. We were given a room with a single pull out bed despite specifically requesting 2 beds for our 2 children. A 2nd bed was found however we had to ask for linen for it and then again for pillow cases. Mattress on pullout bed was so thin we had to request 2nd mattress as was like sleeping on bare springs. Restuarnt service was shambolic. Staff struggled with basic requests for things like a menu or ketchup! Or order was all wrong and very very slow. Breakfast was similar- food and plates kept running out, had to ask repeatedly if there was anymore- no=one seemed to be keeping an eye on the buffet. Nice pool and grounds though.

Lewis H. Families - 09/07/2018 AccorHotels certified review
« A pleasurable stay even with 2 small kids staying in the room »

Weather was wonderful, room was very big even the kids in it, the grounds were very pretty. The pool was a wonderful touch too. We will be back. You made the wedding we were attending feel very special too

Dan P. Families - 09/07/2018 AccorHotels certified review
« Average »

Booked as part of large group for a wedding at hotel and room booked over 12 months in advance. When booking I confirmed and double checked that the hotel could accommodate my wife and I and our two children aged 14 and 12 and were told that a family room would be sufficient. On arrival we were shocked to see a single sofa bed and nothing else and was completely inadequate for our needs. Because of this Our 14 year old son had to sent off in a taxi to my mother in laws which was not the best outcome as you could imagine and at cost to ourselves. At check out the receptionist was understanding and reimbursed the taxi fare. I did explain that I wouldn’t have booked the hotel if I had been told the correct information as I didn’t want to be split from my eldest. On reflection I feel I should have been reimbursed over half or the full amount for the inconvenience and also disruption it caused which should have been a good family occasion. The actual room was clean and tidy and the facilities with the swimming pool Were fantastic. (Son missed out on that as well unfortunately)

Gareth Solo - 09/07/2018 AccorHotels certified review
« Loved the hotel »

Calm and quiet and delightful settings

Nick Business - 09/07/2018 AccorHotels certified review
« Excellent location for business meeting »

Meeting room was very suitable. All facilities excellent. Food very good. Staff all courteous and service excellent. All in all a great venue.

Anonymous Business - 09/07/2018 AccorHotels certified review
« Great location, nice clean room and food excellent. »

Great location, nice clean room and food excellent.

Anonymous Couples - 09/07/2018 AccorHotels certified review
« OK »

Lovely weather so great to be in a hotel with an outside pool The evening meal was good The breakfasts were poor although Saturday was a definite improvement on Friday When a wedding takes place it feels like other guests are second rate and there is certainly not enough staff left to provide staying guests with an adequate service

Cameron Business - 09/07/2018 AccorHotels certified review
« Short but sweet »

Arrived late, welcomed and made comfortable. Great breakfast and smooth checkout.

Karen Couples - 08/07/2018 AccorHotels certified review
« Cancelled due to illness »

Very disappointed at such a large organisations decision not to refund the cost of the room cancelled by my father aged 89 due to him being taken ill, albeit after 7pm. I appreciate that it may not have been possible to re-sell the room at short notice but such a large organisation could have been more sympathetic in their decision not to refund anything except the cost of the breakfast!!!!

Jan N. Couples - 08/07/2018 AccorHotels certified review
« A Very Pleasant Stay »

Overall the experience was a positive one. We loved the pool. Our room (superior with patio) was small but very comfortable and everything worked (apart from fan in bathroom). It was in the restaurant that things were a bit haphazard. At dinner, I do not understand why you cannot serve the bar menu in the restaurant when not busy. It is virtually the same menu and we could have walked 3 yards to be able to have a wider choice but we did not want to sit outside among the smokers. It was a bit of a saga getting a list of Hogs Back beers out of anyone. Also I did struggle with the menu choices and ended up with steak (delicious all the same). At breakfast, no one offered us different types of eggs, there was no bacon on the servery (we had to wait 10 minutes for bacon to come out of the oven) and the bread ran out. The bread was still frozen (according to the server). You should not run out of bacon or bread, in my opinion.

Nicholas C. Business - 06/07/2018 AccorHotels certified review
« Overall prety good. »

Happy with my stay. Hotel not within walking distance from anything else.

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