Hotel - Mercure Box Hill Burford Bridge Hotel
Mercure Hotel Mercure Hotel

Mercure Box Hill Burford Bridge Hotel

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4.0/5 646 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

With their fresh new look, all of our 57 rooms are en-suite and offer modern convenience and comfort. You'll find air-conditioning, flat-screen TVs, free WIFI, tea & coffee making facilities, hairdryer, iron and ironing board and a trouser press.or 24-hour room service for something more. You'll find air-conditioning and all the usual things; toiletries, direct dial telephone with a direct line in, hairdryer, iron and ironing board and a trouser press.

  • 57 rooms
  • 57 non-smoking rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Baby bed
    • Printer
    • High speed transmission line
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,270 reviews

Our guest reviews for Mercure Box Hill Burford Bridge Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 646 reviews
AccorHotels certified review
Anonymous Couples - 17/06/2018
« Relaxing »

Staff where very flexible and accomodating on checkin and checkout. Room was good, bed was comfy. Standby light on the tv was tricky to turn off. Breakfast was overpriced and not good. Cake from the bar was nice. Lovely grounds, great pool and sunloungers. Good parking.

AccorHotels certified review
Anonymous Solo - 17/06/2018
« Mrs E S. »

Satisfactory one night stay.

AccorHotels certified review
Rachel Business - 14/06/2018
« very relaxed but supportive environment »

Held a 2 day meeting. The staff were attentive to our needs and informative of where, when and how they would interact and provide support

AccorHotels certified review
Katja Business - 14/06/2018
« Special place to be »

Three-night-stay... nice room and environment. Food and Drinks were fine even not cheap.

AccorHotels certified review
Dr C. S. Business - 13/06/2018
« Everything was great - as usual! »

Ticks all the boxes: Very pleasant room overlooking the gardens. Good food in the bar of Sunday evening. Excellent breakfast. Friendly helpful staff. No problems whatsoever. Regular visitor and will be staying again.

AccorHotels certified review
Leonard O. Couples - 13/06/2018

Our stay with you was spoilt by a drunken wedding party you had going on in the hotel. We also found the menu very the menu very limited.

AccorHotels certified review
Richard H. Couples - 13/06/2018
« MR RICHARD h. »

Thoroughly enjoyable throughout our stay with helpful and helpful staff, fine food and very comfortable room

TripAdvisor review
Friends getaway - 13/06/2018
« Burford bridge hotel »

My recent stay at this beautiful hotel was a really positive one accept the noise of other guests and the road the room was nice the hotel and grounds where lovely the breakfast was good and it was so lovely walking up box hill Sunday am

AccorHotels certified review
Dennis B. Couples - 12/06/2018
« Noisy in the extreme »

The wedding party on the Saturday was allowed - by Management - to continue with Loud noisy conversations and singing below our bedroom window until 3.30 am. Whilst the staff of the hotel were excellent, the Management did NOTHING to suggest to the wedding party that they could be disturbing other guests. Needless to say we will NOT be returning to this or any other of the Group hotels

AccorHotels certified review
A. L. Families - 12/06/2018
« Great until a dispute over use of the Pool which completely ruined our stay. »

We had an excellent stay on the Saturday. The staff were extremely helpful. The Stay was completely ruined by a dispute over the use of the Swimming Pool and the fact that the Deputy Manager had NO discretion over the position. It has to be realised that no matter how good a stay and how excellent the staff one dispute completely wipes out the good achieved.

AccorHotels certified review
Nosyla W. Couples - 12/06/2018
« I wish I'd had more time to use the pool »

A great wedding reception venue, but unfortunately they booked in ITV to cover the Epsom Derby the night before the wedding so for guests travelling any distance we had to book in one hotel the night before the wedding and then move our things to this hotel. A bit naughty of the hotel. They should have warned the wedding party that guests could not stay the night before. It feels a bit money grabbing and not at all considerate.

AccorHotels certified review
Eric P. Families - 12/06/2018

Very nice stay and lively location. Staff were very friendly.

AccorHotels certified review
Brenda W. Families - 12/06/2018
« Love the place it’s anazing »

Lovely clean rooms. Lovely outside pool

AccorHotels certified review
Anonymous Solo - 12/06/2018
« Noisy room with rodent activity heard above my room »

As above. Stayed in room 403

AccorHotels certified review
John K. Business - 12/06/2018
« Welcoming & efficient. »

As above

AccorHotels certified review
Mr A. R. B. Friends - 11/06/2018
« Booked due to a recommendation, which met my expectation »

we stayed as I had organised a birthday celebration.....the room upgrade was appreciated....the coordinator paid every attention to detail, including the inevitable last minute changes......the staff were all exemplary.

AccorHotels certified review
Anonymous Couples - 11/06/2018
« Lovely location and facilities but not great customer service »

The location and the facilities at the hotel are lovely - we really enjoyed an outdoor swim in the sunshine. However, our main reflection on our stay is that the staff seemed consistently reluctant to help guests or respond to queries. This was true across various experiences - including finding room for our group to eat dinner, help finding lost property, getting served at the bar.... It felt like staff were not motivated to assist, and needed some pressing to actually deliver what was needed. This makes us reluctant to return/recommend it.

AccorHotels certified review
Teresa D. Families - 11/06/2018

Lovely room Comfortable lounge, nice breakfast and great service

AccorHotels certified review
Y. Couples - 11/06/2018
« It met our expectations »

We really enjoyed our stay - the bar area is great, we felt the restaurant / bar food offerings were quite limiting but the service & food was very good. The room was very spacious the only fault we had was the nespresso machine was faulty - we advised of this at checkout. We will return.

AccorHotels certified review
Alison W. Friends - 11/06/2018
« Wonderful hotel and staff »

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., We very much appreciate your comments regarding your stay at the Mercure Box Hill Burford Bridge Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicholas Bees General Manager

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