Hotel - Mercure Box Hill Burford Bridge Hotel
Mercure Hotel Mercure Hotel

Mercure Box Hill Burford Bridge Hotel

4.0/5 686 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Our rooms

With their fresh new look, all of our 57 rooms are en-suite and offer modern convenience and comfort. You'll find air-conditioning, flat-screen TVs, free WIFI, tea & coffee making facilities, hairdryer, iron and ironing board and a trouser press.or 24-hour room service for something more. You'll find air-conditioning and all the usual things; toiletries, direct dial telephone with a direct line in, hairdryer, iron and ironing board and a trouser press.

  • 57 rooms
  • 57 non-smoking rooms
  • 3 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • DDI - Direct Dialing In
    • Baby bed
    • High speed transmission line
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,548 reviews

Our guest reviews for Mercure Box Hill Burford Bridge Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 686 reviews
Adam C. Couples - 16/09/2018 AccorHotels certified review
« Disappointing »

The staff were not helpful, found them to be rude with simple requests as to when our rooms would be ready.

Anonymous Families - 16/09/2018 AccorHotels certified review
« Disappointing »

Party of 10, booked for afternoon tea, we were seated on sofas with large poufs in front of us. Waited for 20 minutes at least, once seated, before anyone came to greet us and take our order. It was clear that they were very busy with weddings. The tea was placed on the poufs - would have preferred a table. We didn’t make a fuss because it was clear there was nowhere else to go but why take our reservation if they were so overstretched ? The afternoon tea was ok but I think the sandwiches had not been made fresh. We had to ask for more hot water for the tea, it was not offered. The advertising said ‘champagne ‘ afternoon tea but it was prosecco. It was very tricky to organise tea pouring etc on th poufs,worried that things would tip. Not really impressed. Will say though that the head waiter was very friendly and came to help the member of staff who seemed to have trouble taking our orders at the start.

A R. Business - 14/09/2018 AccorHotels certified review
« Very Comfortable, Meal really good »

Booking efficient, Room and bed clean and comfortable. Meal really good

Rob Couples - 14/09/2018 AccorHotels certified review
« GOOD WITH A FEW NIGGLES »

BOOKED THE PRIVILEGE DOUBLE ROOM WITH COMPLIMENTARY SOFT DRINKS AND EVENING DRINKS AND CANAPE'S. SOFT DRINKS 2 X WATER 1. PEPSI 1 X DIET PEPSI AND 1 X ORANGE JUICE DRINK ??? ONE ?? . WENT TO THE BAR FOR EVENING DRINKS WHICH WAS HOUSE ROSE AND CANAPE'S ???? ...... WAS SERVED BAR SNAKS ?? BAR SNACKS !!. ENQUIRED WITH RECEPTION AND 5 MINS LATER A BOARD ARRIVED WITH SLICED MEATS AND BREAD. WENT TO PUT ON BATH ROBE AND SLIPPERS ...... NO BATH ROBE OR SLIPPERS. ENQUIRED WITH RECEPTION AND IT TURNS OUT THE DAILY DELIVERY OF CLEAN BATH ROBES AND SLIPPERS HAD NOT ARRIVED. HMMM DINNER IN THE HOTEL RESTAURANT WAS HOWEVER FAB. RECEPTION HAD ARRANGED FOR US TO HAVE 2 LARGE GLASSES OF HOUSE WHITE WITH OUR MEAL IN LIEU OF THE BATH ROBES. THE SERVICE OF THE RESTAURANT STAFF WAS EXCELLENT. WELL DONE TO THE MANAGER (SORRY BUT I DID NOT GET HIS NAME ..TALL AND BALDING) AND TO THE NEW DUTCH WAITER "EINSE". RECEPTION STAFF ALTHOUGH ALWAYS HAVING A BUNNY CAUGHT IN THE HEADLIGHTS LOOK ON THEIR FACE WERE EFFICIENT. COFFEE POD MACHINE IN THE BED ROOM WAS A NICE TOUCH. ALL IN ALL YES I WOULD STAY THERE AGAIN AND YES I WOULD RECOMMEND THIS HOTEL AS THEY WERE PROFESSIONAL FLEXIBLE AND UNDERSTANDING. (I HAD TO MAKE A LAST MINUTE OUT OF MY CONTROL CHANGE, WHICH THE HOTEL GRACEFULLY ACCOMMODATED).

Anonymous Business - 12/09/2018 AccorHotels certified review
« Comfortable nights sleep »

Pleasant

Nmb Business - 12/09/2018 AccorHotels certified review
« Brief but very comfortable. »

As my stay was only very brief there is little comment to make. Staff were great, room was upgraded and very nice and I enjoyed the room service.

Maureen P. Friends - 12/09/2018 AccorHotels certified review
« not so good this time »

Found the staff very curt and at times rude we were there for a wedding reception having had the wedding there in May and felt the standard had dropped and would not return.

Lisa Families - 12/09/2018 AccorHotels certified review

Lovely room stayed for brothers wedding

Karen H. Couples - 11/09/2018 AccorHotels certified review
« Comfortable and enjoyable »

Everywhere was clean and fresh. Well decorated and maintained. The staff were attentive. Food excellent Room perfect. Pool lovely

Anonymous Solo - 11/09/2018 AccorHotels certified review
« Perfect »

Stayed for a wedding. Room was super clean and comfy, bed was great and had a powerful shower. Staff were very helpful and friendly. Would highly recommend and stay again

James C. Couples - 11/09/2018 AccorHotels certified review
« Friendly staff and great breakfast, shame about the road noise and stain on the duvet »

We stayed here as we attended a wedding at a nearby venue. We checked in late in the evening but were welcomed very warmly. On arrival in the room we discovered a large brown stain in the middle of the duvet which should not have passed basic housekeeping standards. Room faced the main road and was very noisy and near the bin area so not a great location. Breakfast was very nice with eggs cooked to order.

Dr G. L. Couples - 11/09/2018 AccorHotels certified review
« Good »

We enjoyed our stay

Leslie L. Couples - 10/09/2018 AccorHotels certified review
« excellent location »

very nice dining and bar area with lovely gardens

Anonymous Couples - 09/09/2018 AccorHotels certified review
« Ok, but nothing special. »

Several of the people working the front desk new little about the hotel, the area, or much of anything. Not up to your normal standards.

Our hotel has responded to the review
Our hotel has responded to the review

DearMr L., Thank you for taking the time to tell us about your experience at the Mercure Box Hill Burford Bridge Hotel. We do have some new starters in our team and we do give some basic training on the local area, expanding on this as they progress. I will share your comments with the team and ensure that they understand the impact on the guest. Many thanks again David Thomas General Manager

O. A. Business - 09/09/2018 AccorHotels certified review
« If you are looking for tranquility, this is where to come. »

I had an awesome time staying here. lovely English breakfast, accessibility to London bus (365) that runs all the way to Kingston and back really made my time wonderful.

Holly Couples - 08/09/2018 AccorHotels certified review
« Beautiful Burford Bridge »

My Husband and I got married here five years ago and came back for our anniversary. Was welcomed in our room with a ‘happy anniversary’ dish. Our room was lovely over looking the garden with a balcony, very relaxing and peaceful. The staff were very helpful and pleasant, the waiter during dinner was a lovely young man and made sure everything was perfect! Check in/out was quick and easy. You cannot fault the surroundings of Burford Bridge, it’s a beautiful location and brings back lots of great memories of our wedding here.

Chris P. Business - 06/09/2018 AccorHotels certified review
« Better than expected »

All good, comfy room, lovely breakfast, nice friendly staff.

Couples - 05/09/2018 TripAdvisor review
« Perfect place to stay »

We booked last minute, just to get away for a couple of nights. The weather was so good we were able to use the outside swimming pool which was a good size with towels, good changing facilities and the pool was heated. The hotel had a welcoming feel. The room we had overlooked the garden and was quiet, even though there were weddings going on. If you wish to have breakfast, book the night before, as £10 per person instead of £16 per person, on the morning. Beware, if you have breakfast delivered to your room, there is a 'tray service' of £5. The hotel was in a perfect location, at the foot of Box Hill which made it ideal for walking and enjoying the local area. Would stay here again.

Anthony L. Families - 04/09/2018 AccorHotels certified review
« we quickly realized That we were in the hands of skilled hoteliers. »

We were impressed with the size of the bedroom and the dining room which was well lit And the breakfasts were first Class in presentation and choice the staff friendly.A small problem was no hot water in our bathroom after 10.00pm ! THe decor,catering,food and staff in the tithe barn was first. Class.

Anonymous Families - 04/09/2018 AccorHotels certified review
« Beautiful hotel, super staff »

Staff were attentive but not intrusive. Facilities were lovely. Food delicious. Room clean. Bed very comfortable.

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