Hotel - Mercure Box Hill Burford Bridge Hotel
Mercure Hotel Mercure Hotel

Mercure Box Hill Burford Bridge Hotel

4.0/5 715 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Our rooms

With their fresh new look, all of our 57 rooms are en-suite and offer modern convenience and comfort. You'll find air-conditioning, flat-screen TVs, free WIFI, tea & coffee making facilities, hairdryer, iron and ironing board and a trouser press.or 24-hour room service for something more. You'll find air-conditioning and all the usual things; toiletries, direct dial telephone with a direct line in, hairdryer, iron and ironing board and a trouser press.

  • 57 rooms
  • 57 non-smoking rooms
  • 3 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • DDI - Direct Dialing In
    • Baby bed
    • High speed transmission line
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 3,847 reviews

Our guest reviews for Mercure Box Hill Burford Bridge Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 715 reviews
N J. P. Solo - 14/01/2019 AccorHotels certified review
« 12/10 »

For a three day stay, it had the same effect on me as a week’s holiday.

Melissa Families - 14/01/2019 AccorHotels certified review
« Amazing »

Everything was great!

April M. Business - 14/01/2019 AccorHotels certified review
« Pleasant stay »

The room was ok, but early in the morning, I had someone outside on external walkway smoking. The room over looked the kitchens I think. Loud voices were also heard. Room No. 103. The smoke came into the room which wasn't very pleasant to awake to. The restaurant was closed, which was fine and I ate in the bar, which I enjoyed, bar staff and waiters/waitress very friendly. Good excellent.

David O. Families - 13/01/2019 AccorHotels certified review

Excellent staff. Room clean but rather small ok for one night. Drinks expensive.

Anonymous Business - 13/01/2019 AccorHotels certified review
« Good service and room, upgrade worthwhile, but pity about the restaurant being closed. »

Overall very good, and staff particularly good. Room clean and well presented, perhaps looking a little dated. Would have been good in the summer for balcony use. Pity the restaurant was not open, but bar service and limited menu was Ok in the end.

Sharon Business - 12/01/2019 AccorHotels certified review
« Loved it »

I was booked in to this hotel for work and I was really impressed. The surroundings are beautiful and the staff are lovely. I’m looking forward to going back and would certainly choose to stay there as a non work break

David Business - 11/01/2019 AccorHotels certified review
« Nice hotel, great room, good bar meal, shame the restaurant was closed »

Conference room we booked was well equipped and well serviced by your staff in a nice, quiet, relaxing environment. Bedroom was very nice and well equipped. Staff in the bar were very attentive and the food was very good. Was a shame the restaurant was closed. Breakfast wasn't as good, don't like food in warmers, prefer freshly cooked breakfast.

James B. Business - 11/01/2019 AccorHotels certified review

No restaurant for evening dinner so had to eat in the bar. Stayed on 1 st floor which was noisy. Rooms were a little tired for the price. Bathroom ok.

Andy Couples - 11/01/2019 AccorHotels certified review

Comfortable room and very pleasant staff. The food in the bar was expensive for what it was!

Fran Business - 11/01/2019 AccorHotels certified review
« Mrs Fran V. »

The hotel was beautifully clean with a well decorated and well appointed room and it seemed safe. the staff were polite and helpful and I got an excellent service. The breakfast was lovely and it was good value for money. I would have scored the hotel at a 10, but for the fact that I could hear my neighbours during the night and I'm not usually a light sleeper, so I wondered if the noise travels.

Anonymous Business - 11/01/2019 AccorHotels certified review
« Not a 4 star hotel »

This is not a hotel at the standard Mercure/Accor hotels have. It is clean, but very basic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S., Thank you for taking the time to tell us about your experience at the Mercure Box Hill Burford Bridge Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As a brand, we pride ourselves on our service standards and I apologise for not meeting them for you. Sincerely, David Thomas General Manager

Steve Couples - 10/01/2019 AccorHotels certified review
« Enjoyable »

The staff were pleasant & very helpful, the room was spacious & comfortable, plus the bed was huge. The breakfast was slightly disappointing, but edible. Everything (apart from the food) you could ask for from an overnight stay

Peter M. Business - 10/01/2019 AccorHotels certified review
« A overnight stay, friendly staff, limited menu choice, food served was nice »

rooms were Ok, usual some minor things let the overall package down, bath towels were clean but badly stained, loose lavatory seat, and lime scale on taps

Geraldine D. Couples - 08/01/2019 AccorHotels certified review
« Wedding party, »

Wedding day then new years party, everything went smoothly, staff very helpful, we enjoyed our stay, bedroom was clean, large comfortable bed, rooms a little dates by fine.

T Families - 08/01/2019 AccorHotels certified review
« could have been better »

Arrived early but were welcomed and checked in. Room was freezing cold and a strange smell in corridor. Went to bar for lunch. It was busy but it took over 30 min to get a drink and order food. Menu was very limited but the sandwich good. We were there for a wedding which was generally well handled except the food ran out. There was no excuse not to provide enough. Breakfast was good on whole the stay was ok. The decor is very bland.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., Thank you for taking the time to tell us about your experience at the Mercure Box Hill Burford Bridge Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm saddened to read yuour comments re the room and corridor as well as our service in the bar, there are times when we suddenly have a rush and with room service restaurant and bar when we experience a slight delay. I do have measures in place to ensure back up is sent, however on this occasion we clearly missed the mark. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours sincerely, David Thomas General Manager

Liz Families - 08/01/2019 AccorHotels certified review
« Mediocre »

The room was okay. Disappointed at the lack of disabled facilities, no lift just a stair lift up the first few stairs then you had to walk. The two disabled parking spaces were the same size as the ordinary spaces so impossible to open the car door fully to get out. I eventually found a space on the end of a row and I couldn’t find a disabled toilet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth J., Thank you for taking the time to tell us about your experience at the Mercure Box Hill Burford Bridge Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that you found our dissabled facilities lacking, unfortunately, a lift is not possible in our building as it is listed with heritage status, we installed the chair lift to allow our guests access to a few of our rooms and the meeting room too I will investigate the parking as this is the first piece of feedback I have had on these spaces, thank you for alerting me to this. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Thomas General Manager

Ms J. M. Families - 07/01/2019 AccorHotels certified review
« Ms »

It was good

Anonymous Families - 07/01/2019 AccorHotels certified review
« Excellent »

Lovely room. Very clean. Excellent breakfast. Helpful staff.

Mrs P. L. Families - 07/01/2019 AccorHotels certified review
« Fully satisfactory »

I am sorry that I cannot give you a detailed description of this stay, as I booked it on behalf of my son and his family, but he said that everything was fine from their point of view.

Wayne C. Friends - 06/01/2019 AccorHotels certified review
« Mr »

Great time can’t fault my stay

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