Hotel - Mercure Box Hill Burford Bridge Hotel
Mercure Hotel Mercure Hotel

Mercure Box Hill Burford Bridge Hotel

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4.0/5 626 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf lessons (Nearby)
  • Croquet

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

With their fresh new look, all of our 57 rooms are en-suite and offer modern convenience and comfort. You'll find air-conditioning, flat-screen TVs, free WIFI, tea & coffee making facilities, hairdryer, iron and ironing board and a trouser press.or 24-hour room service for something more. You'll find air-conditioning and all the usual things; toiletries, direct dial telephone with a direct line in, hairdryer, iron and ironing board and a trouser press.

  • 57 rooms
  • 57 non-smoking rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Direct dial telephone
    • Crib on request
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Printer
    • High speed transmission line
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,094 reviews

Our guest reviews for Mercure Box Hill Burford Bridge Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 626 reviews
AccorHotels certified review
Cr R. Couples - 16/04/2018
« Disappointed »

Attentiveness of service and quality of breakfast were main issues. Orders were prolonged. Night service non existent when we returned wishing for a coffee at the bar. Fried egg order resulted in hard yokes. No cereal bowls available. No ushering at breakfast had to take the initiative- table; coffee; tea. Disappointed

AccorHotels certified review
Anonymous Couples - 12/04/2018
« Comfortable and well taken care of by the staff. »

We were guests at a Wedding and stayed overnight. The wedding was very well organised, the food delicious and breakfast was equally as good. Nothing was too much trouble if we needed help from your staff. My only disappointment was the fact that our room was in the garden area (a balcony suite) and my husband found the steps very difficult having had a knee operation. Maybe informing your guests about the steps would be useful when booking.

AccorHotels certified review
Danielle D. Business - 12/04/2018
« worst food ever for 6th visit in a row »

rooms lovely as usual. although my tv didn't work. food is worst ive ever had in hotel and on top of that the service in restaurant this time was beyond a joke. i will not eat in your restaurant again

AccorHotels certified review
Anonymous Friends - 12/04/2018
« Satisfactory and comfortable. »

The facilities were good and the room was clean & comfortable. The staff were friendly and helpful. The only down point was breakfast. It was a busy morning but I felt the tables were not cleared quick enough and food and drink on the breakfast buffet was not being replaced quick enough when it ran out.

AccorHotels certified review
Anonymous Families - 12/04/2018
« Disappointed especially as expensive. »

Television picture was poor and unwatchable. Drink making facilities were meagre with no fruit teas or hot chocolate.

AccorHotels certified review
Mrs H. Couples - 12/04/2018
« Very disappointed »

Husband and I thought we’d treat ourselves night away with out the kiddies as we was attending a friends wedding at the hotel. (We only actually live 15min drive away ) but I wish we stayed at home and used the money to stay in a better quality hotel. Wasn’t overly impressed by the room , the table lamp was broken T.V didn’t work properly and only having Towls out for person knowing that 2 people will be staying in the room. We have stayed in budget hotels and had better room standards, we had quite a broken nights sleep with lots of banging about outside the room to the early hours and then to finally getting back to sleep we didn’t appreciate Being woken up at 6 in the morning by staff putting bottles in the bin outside our bedroom window. If we knew that was going to happen We would of asked to change our room . Breakfast was well prepared and plentiful. A wide range to choose from but disappointed not to have tea/coffee served to the table. Upon checking out we had to be mindful of giving our feedback due to the wedding party be on close proximity and not wanting them to over hear any comments. I’m fairness the feedback we could give to the reception staff was ill received and pointless and it seemed to full on deaf ears and long faces. It leads me to think have they heard this before? Over all this being our first experience staying at this hotel we were very disappointed with our stay.

AccorHotels certified review
Jayne H. Couples - 11/04/2018
« A lovely break in a beautiful setting »

Check in was efficient and we requested a room we had stayed in before and this was granted, room really comfortable overlooking gardens at rear- best beds and linen ever Breakfast was delicious and buffet style so we could choose what and how much we wanted. Location is great at the bottom of Box H. with lots of other scenic walking and pretty villages within easy driving distance. The public lounge was a nice place to chill out in with a local pub The Stepping a Stones an easy couple of minutes walk if we fancied a change. Our second visit to Burford Bridge and one we would re- visit.

AccorHotels certified review
Anonymous Families - 10/04/2018
« Disappointing-we expected more for the price we paid »

Having called the night before to confirm we had a cot in our room as requested when booking I was assured the was one. We double checked on arrival at reception. Needless to say it was annoying to find there wasn’t a cot when we entered the room. One was quickly brought up to us but it was broken and we had to wait for another one to be found, it was well past our daughters bed time. The hotel could not supply suitable cot sheets/blankets either resulting in my husband driving home to bring our own. We were offered a king size bed sheet to use. Staff at breakfast were slow, seemed unaware of customer service and were inattentive in clearing tables and replenishing food.

AccorHotels certified review
Joanne G. Families - 10/04/2018
« OK »

We arrived late and were exhausted. I had completed the pre-checkin and had anticipated an easy arrival checkin; however, it was apparent that they still wanted to have all the details again. This was really frustrating, why did I spend the time to pre-checkin, what was the point? Kind of set the tone for our stay.

AccorHotels certified review
Sally W. Couples - 10/04/2018
« Mrs Sally w. »

We had a very nice stay at the hotel for a family wedding over the Bank Holiday weekend. The room was very comfortable and clean. Breakfast was excellent with everything that we could have asked for.

AccorHotels certified review
Anonymous Friends - 10/04/2018
« Enjoyable »

There for a wedding very nice area where the wedding took place and nice comfortable double room to relax afterwards

AccorHotels certified review
Peter M. Families - 10/04/2018
« Nearly average »

TV in the room was not functioning properly, bath room was extremely small and the dinner menu was not good. Breakfast service very slow

AccorHotels certified review
Robin Couples - 09/04/2018
« Mr »

Efficient and friendly reception.Clean and comfortable room.Excellent service at the restaurant especially from the manager, accompanied with good food.Thank you.

AccorHotels certified review
S. Couples - 08/04/2018
« Disappointed »

We arrived to find that the TV was not working when phoning reception we were told that there would be no TV for 2 weeks due to update of TV services. If we had known this at the time of booking we would never have booked the hotel

AccorHotels certified review
Anonymous Business - 08/04/2018

Nice hotel, lovely staff, uncomfortable rooms

AccorHotels certified review
Anonymous Friends - 08/04/2018

Rooms are comfortable and clean. Breakfast is over priced for what's available.

AccorHotels certified review
Andrew Business - 08/04/2018
« good but tv was broken »

Helpful staff but TV signal was broken from the day I got there to the day I left. This is not the first time it’s happened to me. Why can’t you just get it sorted it is very poor as you must know it’s an ongoing issue.

AccorHotels certified review
Sandra D. Families - 08/04/2018
« Mrs »

My niece and I was part of a wedding group staying for two nights in a twin room. On arrival we checked in at reception. We found language barrier a problem, finding it very difficult to understand the receptionist. We found out during our stay we were not the only ones who experienced this problem. Not nice when you have to keep asking them to repeat themselves. I would urge this needs looking into immediately. Very disappointed none of the TV's were working in any of the rooms!!

AccorHotels certified review
Anonymous Business - 07/04/2018
« Disappointing »

The check and check out experience was extremely poor. At check in there was no welcome and the receptionist watch me struggle wth bags and finally asked if I wanted help. There was no one else checking in she could have easily helped me to at least pick up my bags. She handed me the key and turned away. I had to ask which way to the rooms. When I left I wasn’t asked how my stay was and she didn’t even say goodbye, just turned back to screen I felt dismissed. Tv not working and clearly this was an ongoing problem as there was a sign in the screen.. Breakfast staff were excellent, warm welcoming and took care, actually made you feel like you were a valued guest.

AccorHotels certified review
Mj Business - 07/04/2018
« nice hotel »

this was my first time staying at this hotel. the staff was friendly. the restaurant and bar had great food and great service. I really enjoyed the arrangement where I could use the local fitness club.

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