Hotel - Mercure Banbury Whately Hall Hotel
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Mercure Hotel

Mercure Banbury Whately Hall Hotel

17 - 19 Horse Fair  Banbury Cross 
OX16 0AN  BANBURY
UNITED KINGDOM

877 reviews
TripAdvisor Rating Based on 877 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 69 bedrooms offer guests a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as hair dryer and WiFi (charged).All bedrooms are in line with 3-star standards but some come with some of the original features of this 17th century building and breathtaking garden views.

  • 69 rooms
  • 69 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,486 reviews

Our guest reviews for Mercure Banbury Whately Hall Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 877 reviews
AccorHotels certified review
Katy R. Friends - 15/07/2017
« Really lovely hotel and nice staff  »

I enjoyed my stay. The reception, housekeeping and restaurant staff were all lovely. Comfortable bed.

AccorHotels certified review
Charles H. Business - 13/07/2017
« short stay in an old looking hotel. »

room 39 was small and in need of an upgrade - £130 for this? I had a 10 min wait at reception to check in. The sign said dial 0 for assistance with no phone to dial with!

AccorHotels certified review
Craig Business - 12/07/2017
« Nice building and gardens but that will be the last time nice will be used in this review »

The hotel is lovely but I've stopped here a few times and each time I've had an unpleasant experience! I'll be telling my admin team never to book me here again! I ordered room service then the waitress stood there waiting to be paid! I've never felt so uncomfortable in my life. What kind of hotel demands payment in your room!!! Decent hotels have checking out for that. The staff here are dreadful but I have to say the old boy whom works breakfast always is warm and welcoming he is worth his weight in gold

AccorHotels certified review
Passing T. Couples - 12/07/2017
« Would not stay again »

Hot shabby room. No continental breakfast rate.

AccorHotels certified review
Mandi F. Couples - 11/07/2017
« facilites good but could be better »

room and bed nice, asked to be moved as room extremely hot as overlooking car park. were not allowed and told there was a fan to use that! breakfast ok but not brilliant t

AccorHotels certified review
Mrs B. F. Friends - 11/07/2017
« mrs bryony fuller »

Very friendly staff - as a spinal cord injured woman I found all the stairs tricky but someone always on hand to help stunning old building so no problem at all.

AccorHotels certified review
Mrs T. W. Couples - 10/07/2017
« Hotel needs updating the rooms far too hot at night  »

As above

AccorHotels certified review
Anonymous Business - 10/07/2017
« facilities & value good - service less so »

room & value good - but staff not very responsive to requests

AccorHotels certified review
Pat W. Couples - 09/07/2017
« lovely staff, pleasant room »

As usual, all staff friendly and helpful, room clean with lovely view over garden. Good breakfast and lovely staff.

AccorHotels certified review
Sheila D. Couples - 09/07/2017

Lovely love the old part of the hotel.

AccorHotels certified review
Alex Business - 07/07/2017
« Adequate in all respects, good in some »

Having now stayed 5X, I've got a pretty good overview. The disadvantages are when there is a large group, they think they are the only ones at the hotel, and they can be loud. When the weather is hot, rooms facing west take a long time to cool in the evening. The food in the restaurant is OK, but there are better places to eat out. The staff are universally helpful and friendly, the breakfast and breakfast service especially good (I eat at 6:30). Overall, I've stayed at more modern and better maintained hotels, but I prefer yours (and especially when my room faces the courtyard, not so much the driveway)

AccorHotels certified review
Mr M. P. C. Couples - 07/07/2017
« Overall our stay was satisfactory as always except for one disappointing matter. »

On one of our previous stays the hotel was unable to supply additional tea bags and biscuits as the Front Desk did not hold them and the Bar could not help. I mentioned this in my survey and received an apology. No problem arose on later visits until this stay. I went to the Front Desk for additional biscuits and milk capsules but they had none the receptionist did go into the kitchen, I assume and obtained a small jug of fresh milk. I had assumed from my previous experience and the answer received that the Front Desk would always carry a " float of the items found in the bedroom" but obviously not. I appreciate that the majority of visitors are Business Clients who really just want a bed for the night. In the case of patrons like my wife and I, we arrive early afternoon, have a tea or coffee go out for couple of hours on return have another tea or coffee which again is repeated in the evening. Thus the need for further supplies for the morning. I would have thought the Hotel Housekeeper would be tasked with ensuring additional supplies are always at the Front Desk. But as always apart from that little blip the staff encountered were friendly and helpful and my wife and I will be returning later this month.

AccorHotels certified review
Elk Business - 05/07/2017
« Disappointing standards of overall quality  »

Outdated and poor standards of bathroom and bedroom facilities no air conditioning or proper ventilation in the room. Housekeeping poor timing and resupply of tea and coffe in room.

AccorHotels certified review
Nigel W. Couples - 04/07/2017
« Excellent customer service and attention to detail »

Excellent

AccorHotels certified review
Mr. K. Business - 03/07/2017
« Proud, classic English hotel with very capable staff and tastful restaurant »

The enthusiastic and very capable staff is the driving force behind a pleasant experience with this hotel. Also, the good dining options served by the restaurant is a big plus with the same level of class demonstrated by well trained and motivated personnel. Also worth noting: relatively fast and reliable wifi internet access (easily 2 MB/s at night) and large in-room fullHD flatscreen TV. Good and clean bedding: suitable for a superb night rest. Negative points of this hotel: dated design, no elevator available: heavy luggage is to be carried by hand on to squeaky staircases... classic interior which comes with classic dust and dirt... one may sell it as 'romantic environment', but I wouldn't go that way...

AccorHotels certified review
P S. Couples - 03/07/2017
« Staff and breakfast very good, room and noise awful. »

We were asked whether we would like a room in the old or new part, we chose old, then asked whether a garden view or street view. We decided to go for the street view as the room was slightly bigger. What we were not told was about the likely noise level from people on the street until early morning shouting and the nearby church bell striking every 15 mins, even in the early hours. As it was extremely hot we battled between having the windows open to help cool down a little and the continual noise from out side. We really should have been warned and given some advice when we checked in. Not a very relaxing stay at all.

AccorHotels certified review
Chris H. Business - 30/06/2017

The staff were driendly, accomodation and facilities were comfortable, the food was geed.

AccorHotels certified review
Cathy Business - 29/06/2017

Great service and nice old building, very central. However the shower in the 4th floor was merely dripping, I had no pressure at all.

AccorHotels certified review
Dan Business - 29/06/2017
« DAn »

Stayed here for 2 evenings room was very noisy and as it was on a main road difficult to slep

AccorHotels certified review
Anonymous Families - 28/06/2017
« Party stay »

We were received very warmly by Octavio. All the Staff, reception, cleaning, dining room and bar staff are very welcoming and professional. The location is very good.

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