Queens Hotel Cheltenham - MGallery 4 stars

TripAdvisor rating 4.0/5 1,701 reviews
Queens Hotel Cheltenham - MGallery
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Hotel extras

  • Meeting and events space accommodating up to 120 guests

  • Central location with plenty of nearby transport links

  • Short distance from the Cotswolds

  • Wedding facilities capable of accommodating 120 guests A majestic space for stylish events

  • Grade 2 Listed English Heritage Building

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AMPaying
  • Dry cleaning / IroningPaying
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Copy/print service available

Hotel location

Queens Hotel Cheltenham - MGallery

The Promenade
GL50 1NN
cheltenham
united kingdom

Tel: +441242514754

Fax: (+44)1242262538

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM At 82.7km / 51.39 miles

  • By plane

    BRISTOL At 68.1km / 42.32 miles

  • By plane

    GLOUCESTER At 6.3km / 3.91 miles

  • By plane

    OXFORD At 69km / 43 miles

  • By train

    CHELTENHAM At 0.8km / 0.5 miles

GPS :51.896437, -2.07986

Our accommodations

The elegance of the 84 guest rooms pay homage to the hotel's majestic heritage whilst embracing contemporary comforts. There are three spendid room types offered to cater for each and every individual need.

SUPERIOR ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Direct dial telephone
  • Mini Bar

RENASCENCE DELUXE SUITE, 1 King Size Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

NAPIER RESTAURANT AND ORANGERY

Type of cuisine: International

Appetites of every sort are satisfied by our eclectic lunch and dinner menus. They are inspired by fresh quality produce sourced by our diligent Head Chef and team from local Cotswold farms and gourmet artisans.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE GOLD CUP BAR

Photo non contractuelle / Strictly non binding

The lounge and the Gold Cup Bar are the perfect settings for pre- and after-dinner drinks, snacks, morning coffee and afternoon tea.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 145

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Queens Hotel Cheltenham - MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,861 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,701 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Overnight stay

Customer review rating 4.4/5

Jane H. Couples - 11/11/2019 Confirmed reviews AccorHotels

Excellent room Excellent service and friendly reception staff Convenient location and parking

1st class

Customer review rating 4.4/5

Paul G. Couples - 11/11/2019 Confirmed reviews AccorHotels

Excellent as usual

Very nice but no adequate tv for rugby World Cup final in lounge.

Customer review rating 4.4/5

Peter B. Couples - 11/11/2019 Confirmed reviews AccorHotels

Awards booking arranged by my employer. Room a little small given size of hotel. Breakfast very good. Would have liked to watch the Rugby Workd Cup final on lounge tv but very bad reception/picture so had to view on tv in gin bar opposite.

Super stay in classic hotel

Customer review rating 4.4/5

David M. Couples - 11/11/2019 Confirmed reviews AccorHotels

Quiet night, excellent breakfast and splendid room.

Customer review rating 4.4/5

Howard Families - 10/11/2019 Confirmed reviews AccorHotels

Comfortable.

A great stay

Customer review rating 4.4/5

Alan S. Couples - 09/11/2019 Confirmed reviews AccorHotels

This was our 4th visit. Brilliant.

Deliciously stylish haven in Cheltenham

Customer review rating 4.4/5

Mvdh Solo - 09/11/2019 Confirmed reviews AccorHotels

What a gem, I loved my stay at the Queens, the service was above and beyond, the small touches and design elements were a delight, I wanted to photograph everything, from the wallpaper, view from the 3rd floor the bathroom, dining and tea areas. My room was huge, I slept incredibly well - and breakfast was fabulous. The only downside is that I was only staying for one night - but now I live in area I look forward to dropping in for afternoon tea or dinner.

Good and relaxing

Customer review rating 4.4/5

Janice H. Families - 09/11/2019 Confirmed reviews AccorHotels

Lovely room. Loved the bone china cup and fresh milk. Wonderful shower and toiletries. Lots of traffic noise however. Afternoon tea was very disappointing as we didn’t receive the correct order and were overcharged.

Very pleasant stay but the restaurant was a bit disorganised

Customer review rating 4.4/5

Anonymous Couples - 09/11/2019 Confirmed reviews AccorHotels

Room was nice and the lack of TV controls was quickly rectified. However, the restaurant was struggling with a new dinner menu. Then, the next morning our cooked breakfast arrived before we were half way through our porridge.

Nice hotel, very clean room, good beds, very good breakfast

Customer review rating 4.4/5

Hjb Business - 09/11/2019 Confirmed reviews AccorHotels

I stayed in room 201 this time. Great room. Best thing was the shower. The height of it was better than other rooms I stayed in before. This is because of my length (1,94m). I prefer to have this same room the next time I stay in The Queens (nov 24 - nov 28). The friendly lady at the reception noted my request down in your reservation system! Great service!

Perfect hotel and staff in the ideal location

Customer review rating 4.4/5

Sam L. Couples - 07/11/2019 Confirmed reviews AccorHotels

Was excellent Reception staff were brilliant .

Customer review rating 4.4/5

Anonymous Families - 06/11/2019 Confirmed reviews AccorHotels

Enjoyable stay

Two guest queens at the Queens

Customer review rating 4.4/5

Electra A. G. Families - 06/11/2019 Confirmed reviews AccorHotels

It’s not the average hotel you will find around . This is a reason to visit Cheltenham . We felt so lucky that we stayed to this hotel . Building, reception host , restaurant , bar , location , garden , the town, come on !

65th Birthday Celebration

Customer review rating 4.4/5

Mrs L. B. Couples - 06/11/2019 Confirmed reviews AccorHotels

It was my husbands 65th birthday and we chose to spend it at The queens Hotel it was our first visit but it certainly won't be our last we had the most memorable weekend we could have wished for my husband was totally spoilt the staff were all so welcoming and pleasant thoroughly enjoyed every minute can't wait to go back I would like to thank everyone for making my husbands birthday so very special

Mrs

Customer review rating 4.4/5

Mrs S. G. Friends - 04/11/2019 Confirmed reviews AccorHotels

Luxurious

Very Pleasant Stay

Customer review rating 4.4/5

Lyndsay Couples - 04/11/2019 Confirmed reviews AccorHotels

Overall very satisfied with everything about the hotel , staff, location, room size, cleanliness and quality all excellent

A very pleasent stay

Customer review rating 4.4/5

Anonymous Business - 04/11/2019 Confirmed reviews AccorHotels

Staff are all very friendly and helpful but i have the feeling that there are not enough of them to achieve a higher score. Room was large clean and lovely comfortable bed. Breakfast could have been better. The scrambled egg was full of lumps like an omlette and the smoked salmon came without a piece of lemon. Breakfast was served to me but the waitress failed to give me a knife and fork to eat it with. I had to ask for one after i waited a while expecting them to appear.

Good quality hotel and levels of service to match

Customer review rating 4.4/5

Eliza Couples - 04/11/2019 Confirmed reviews AccorHotels

We asked for a quiet room and got it. a couple of minor housekeeping issues [soap and light bulb replacement] were effected quickly and efficiently. Breakfast freshly cooked and tasty, although very busy and therefore took a while. Will definitely stay again - of the three Cheltenham hotels we have tried so far this is the only one we would go back to and would look forward to it.

A SECOND VISIT

Customer review rating 4.4/5

James L. Couples - 04/11/2019 Confirmed reviews AccorHotels

I regularly have stayed with Accor Hotels particularly in France. Queens Hotel Cheltenham is a lovely place to stay in a very lovely town. I was surprised not to recognise a single member of staff from our previous visit earlier this year but those who took care of us on this occasion were very welcoming and professional. We were lucky to be able to stay in the same room 213 and so it really did feel like coming home. Breakfast especially the full English is superb with very good ingredients used and the kitchen did respond to my request to have my bacon, black pudding and hash brown crispy. Tomatoes were a problem - it seems that lousy tomatoes are destined to end up in hotels and restaurants and yet really good tomatoes are now available all year round for price. Thank you to the staff who cared for us during our stay. I look forward to anther visit soon.

Lovely relaxing stay in charming hotel

Customer review rating 4.4/5

Ann Couples - 04/11/2019 Confirmed reviews AccorHotels

Lovely quiet hotel with top notch service and old world charm. The service we revived from Elise on check/In was exceptional and all the otter staff were great too.

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