Hotel - Queens Hotel Cheltenham - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Queens Hotel Cheltenham - MGallery by Sofitel

Our hotels AccorHotels
4.0/5 1,402 reviews
All hotels in Cheltenham
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 100.00 GBP Non member rate
From 95.00 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The elegance of the 84 guest rooms pay homage to the hotel's majestic heritage whilst embracing contemporary comforts. There are three spendid room types offered to cater for each and every individual need.

  • 84 rooms
  • 79 non-smoking rooms
  • 2 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,233 reviews

Our guest reviews for Queens Hotel Cheltenham - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,402 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mark P. Couples - 15/04/2018
« Very pleasant stay clean rooms and service was very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Vicki A. Couples - 15/04/2018
« Beautiful hotel, wonderful experience »

The whole experience was fabulous. From the efficient friendly check in, even showing us to the lifts. We enjoyed every minute. Breakfast was superb, so much choice, the team were very friendly and couldn't do enough to help. The breakfast setting was beautiful. The rooms were beautifully in keeping with the stunning building with a tasteful modern twist. The beds were so comfortable. I would recommend this hotel, for so many reasons. The location is perfect for all the wonderful nightlife and restaurants, the outlook is simply stunning. Thank you for making our anniversary extra special. The A.'s xxx

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicki, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you would share your comments on Trip Advisor on the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186284-d192978-Reviews-Queens_Hotel_Cheltenham_MGallery_Collection-Cheltenham_Cotswolds_England.html . I was so peased to note that we made your Anniversary extra special. Thank you again for sharing your experience, we look forward to welcoming you back to The Queen's Kind Regards, Yasmin Keen General Manager

AccorHotels certified review
Julie C. Couples - 15/04/2018
« excellent »

excellent value. rooms clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Colin E. Couples - 15/04/2018
« A very pleasant stay »

We enjoyed our weekend at the Queens Hotel. The hotel staff were very helpful and the food very good. We were able to use the time during our stay to visit both relatives and some of the sights of Cheltenham.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Paul H. Couples - 14/04/2018
« As ever our repeat stay here is very comfortable with great service in a very stylish hotel »

Gaining access to the car park was difficult (had to bring the car to the front of the hotel and come inside to ask the receptionist to release the barrier) so staffing at that moment wasn’t quite good enough. The room allocated wasn’t quite what we thought might be possible so we queried this with the receptionist and we’re then allocated what we hoped for (as an Accor member this was a delightful upgrade). Otherwise the facilities, breakfast, bar etc were all fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback from returning guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologiuse that you had problems with the car park barrier and that the first room allocated was not to your liking. Thank you again for sharing your experience, and we hope to see you again. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Mr &. M. M. Couples - 14/04/2018
« Exceptional Experience »

The welcome was very warm and friendly the moment we stepped through the door and reception were most helpful and efficient when I wished to change our room from the one we were allocated. The staff in all area`s of the hotel were a delight to deal with and keen to do everything they could to ensure you enjoyed your stay but Ben and Ashley were outstanding and most keen to ensure our dining experience over the three nights we stayed was faultless and they were also most entertaining, by the time we left we regarded them as friends. Yasmin has done a wonderful job in running this hotel and has a great team of people working with here that are not only super efficient but also work really well as a team and the comradery between them is easy to see. The rooms were also very nice and housekeeping do an excellent job in keeping them clean, in fact the whole hotel is pretty much spotless and the bathrooms were also very modern and supplied with high toiletries from the White Company and my wife was most impressed. I would rate our stay as exceptional and better than expected, we are already talking about going back again for another trip as we enjoyed this one so much.

AccorHotels certified review
Volker W. Business - 14/04/2018
« Ein echtes englisches Erlebnis. »

I am always looking forward to coming back. True English. Wonderful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Volker W., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback from returning guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Robles K. Business - 11/04/2018
« Nice feel and good service »

The staff is great. Good internet access. Nice breakfast. The temperature control in the room didn’t work. It was hot and the control was opening and closing the window.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Robles, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments regarding the temperature control have been noted. Thank you again for sharing your experience, and we hope to see you again. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Miss B. Solo - 11/04/2018
« Beautiful hotel out standing staff . Will be back »

Felt very relaxed slept well , wonderful staff .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you would share your comments on Trip Advisor on the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186284-d192978-Reviews-Queens_Hotel_Cheltenham_MGallery_Collection-Cheltenham_Cotswolds_England.html . Thank you again for sharing your experience, we look forward to welcoming you back to The Queen's Kind Regards, Yasmin Keen General Manager

AccorHotels certified review
M D. Couples - 10/04/2018
« Always luxurious »

Relaxed, comfortable and sepcial

Our hotel has responded to the review
Our hotel has responded to the review

Dear M., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback from returning guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Anonymous Couples - 09/04/2018

Very impressed, comfortable, clean, friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr E., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Michael M. Couples - 09/04/2018
« Good, As expected. »

Its a lovely hotel, there was nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Anonymous Couples - 09/04/2018

Beautiful hotel in a wonderful location. Staying for a night away on a dinner bed and breakfast basis. Food was faultless in all aspects and service good. Room was spotlessly clean with the most comfortable bed I’ve stayed in in a hotel. Only (minor) complaint would be the heat of the rooms which was far too warm. Wonderful other than that and would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you would share your comments on Trip Advisor on the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186284-d192978-Reviews-Queens_Hotel_Cheltenham_MGallery_Collection-Cheltenham_Cotswolds_England.html . Thank you again for sharing your experience, we look forward to welcoming you back to The Queen's Kind Regards, Yasmin Keen General Manager

AccorHotels certified review
Glyn O. Couples - 08/04/2018
« Mr »

Very enjoyable experience will be returning soon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr o., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you would share your comments on Trip Advisor on the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186284-d192978-Reviews-Queens_Hotel_Cheltenham_MGallery_Collection-Cheltenham_Cotswolds_England.html . Thank you again for sharing your experience, we look forward to welcoming you back to The Queen's Kind Regards, Yasmin Keen General Manager

AccorHotels certified review
Beverley G. Couples - 08/04/2018
« Everything fabulous »

Great staff. Lovely hotel. Superb food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beverley, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Anonymous Families - 07/04/2018
« Very enjoyable as always »

Made to feel very welcome and room great as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Norris, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback from our regular guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Chris O. Couples - 06/04/2018
« Excellent »

Beautifully presented hotel, with charming staff and exceptional food. Over all 10 out of 10, and that is very unusual coming from me, however well deserved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Oliver, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you would share your comments on Trip Advisor on the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186284-d192978-Reviews-Queens_Hotel_Cheltenham_MGallery_Collection-Cheltenham_Cotswolds_England.html . Thank you again for sharing your experience, we look forward to welcoming you back to The Queen's Kind Regards, Yasmin Keen General Manager

AccorHotels certified review
Anonymous Business - 05/04/2018
« great room, great staff. »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Roarty, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would appreciate if you would share your comments on Trip Advisor on the link below: https://www.tripadvisor.co.uk/Hotel_Review-g186284-d192978-Reviews-Queens_Hotel_Cheltenham_MGallery_Collection-Cheltenham_Cotswolds_England.html . Thank you again for sharing your experience, we look forward to welcoming you back to The Queen's Kind Regards, Yasmin Keen General Manager

AccorHotels certified review
Elliot W. Couples - 05/04/2018
« plesant »

it was very relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr w., We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

AccorHotels certified review
Geoff W. Business - 05/04/2018
« Mr »

It was a short stay , one evening , Enjoyed the hotel and exeperience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Watson, We very much appreciate your comments regarding your stay at the Queens Hotel Cheltenham - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Yasmin Keen General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 100.00 GBP Non member rate
From 95.00 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 9.7 km ibis Gloucester
ibis Gloucester Hotel
From
From 35.00 GBP Non member rate
From 33.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 10 km Mercure Gloucester Bowden Hall  Hotel
Mercure Gloucester Bowden Hall Hotel
From
From 84.00 GBP Non member rate
From 79.80 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in CHELTENHAM
See rates