Hotel - Mercure Manchester Norton Grange Hotel and Spa
Mercure Hotel Mercure Hotel

Mercure Manchester Norton Grange Hotel and Spa

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3.5/5 1,112 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying, Nearby)
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Solarium
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports  (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)


  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hours
    • Opening hours : Week-end 24hours

Business services

  • 11 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The hotel has 81 contemporary rooms, all with wireless internet and satellite TV.Some executive rooms are available which are decorated and fitted to very high standards and include complimentary bathrobes, mineral water, designer toiletries and a four-piece bathroom suite.

  • 81 rooms
  • 81 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 15 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

3.6/5 AccorHotels Rating Based on 1,568 reviews

Our guest reviews for Mercure Manchester Norton Grange Hotel and Spa

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,112 reviews
AccorHotels certified review
Angus W. Business - 12/01/2018
« Good value in nicely refurbished room »

Well-refurnished room, great spa, friendly staff, good food but restaurant menu limited (no fish main), great support for conference room use. Irritated that my use of teas in room were not replenished. Bathroom shaving mirror damaged

AccorHotels certified review
Andrew D. Couples - 09/01/2018
« Mr »

Night away with the wife

AccorHotels certified review
Wayne Couples - 04/01/2018
« Pleasant but not brilliant »

We stayed new year for the ball. The food was ok but service wasn’t the best. There were people at the black tie event dressed in jumper, jeans and trainers which surprised us. The bedroom was nice but the bed was hard as rock so not the best nights sleep.

AccorHotels certified review
Linz Families - 03/01/2018
« Mrs Lindsey H. »

Your hotel and staff were great. We booked for the family New Years part. It stated that there was an entertainer and a disco. We had no entertainer and the DJ played the same tracks over and over again, being a family party we expected some music for the younger children or at least a mix. Again being a family party we also expected there to be a broader range of food. I had to ask for some ice cream for the children as the other deserts were very adult focused and only fruits was child friendly. On my first ask I was told no more deserts were being brought out. I explained about the lack children’s food and the quantity and thankfully some ice cream was found. Later due to the under catered food we ordered pizza to the hotel. This was something I didn’t expect to have done when booking this event.

AccorHotels certified review
Clare L. Families - 03/01/2018
« Mrs C L. »

Customer service was very good all staff were very professional and helpful, room was clean the hotel was well maintained, stayed bed and breakfast, the breakfast had a variety of choices would have liked the option of extra tea/coffee other than that I could not fault our stay

AccorHotels certified review
Barb Couples - 03/01/2018
« Comfortable friendly hotel »

Had a wonderful overnight stay staff were extremely friendly nothing was too much trouble . Tasty breakfast good bar service Room excellent ground floor

AccorHotels certified review
Carolyn Couples - 03/01/2018
« Carolyn »

Had a great time on New years eve at the gala night and stayed over. We were very disappointed to find on our arrival at 2.30pm to find spa closing at 5.00pm and closed all next day. One of the main reasons for booking your hotel was break was advertised with spa access !!

AccorHotels certified review
Mrs C. O. Families - 03/01/2018
« Mrs Catherine O. »

Thoroughly enjoyed our stay

AccorHotels certified review
Gemma B. Business - 02/01/2018

had to move rooms due to lock not working on room , thee second room was a lot smaller , my bill was then sent with an incorrect name I have emailed to chase this to be sent correctly and still haven't had it 2 weeks later

AccorHotels certified review
Sp Business - 02/01/2018
« Great »

Loved the spa and swimming pool. Liked the fact that check out wasn't till 12 noon. Sausages and breakfast was lovely.

AccorHotels certified review
Michelle H. Couples - 02/01/2018
« Sleepless night »

Hotel is ok, could do with an upgrade. Room was ok and that's it. Small as it was 2 chairs stuffed in meant you cant get round 1 side of the bed. Brew making facilities were less than impressive. For a room for 2 people only 1 towel provided. I mean this is basic stuff!! Bed was comfy ish but there is something loose near the window that banged and whistled in the wind all night. I slept for about an hour and that was it. Would i stay again!! Defo not.

AccorHotels certified review
Susan D. Couples - 31/12/2017

Lovely room and superb spa

AccorHotels certified review
Anonymous Business - 28/12/2017
« Enjoyable and convenient »

Only one minor criticism is that you require the room entry card sleeve to access the gym/spa area which is not obvious when attending, although the staff may have mentioned this when checking inn. Therefore you need to go back to the room to collect. Any improvement here would be beneficial.

AccorHotels certified review
Anonymous Business - 22/12/2017
« Mrs »

Dinner was an absolute disaster with 2 of our party having to wait nearly 2 hours for their main meals. Bed was uncomfortable, very lumpy. Air con/heating wasn't very effective and didn't really heat the room very well. Actually drove past the entrance as the sign and entrance were not light up.

AccorHotels certified review
I W. R. N. G. M. N. Couples - 21/12/2017

excellent spa and room but hot food in restaurant served cool

AccorHotels certified review
Anonymous Business - 20/12/2017
« staff friendly but overall experience was disappointing! »

I booked a double and the room was a twin, phone in room wasn't working, room service menu very limited, breakfast was awful - cold stale croissants. I wouldn't return unfortunately

AccorHotels certified review
Toby L. Solo - 19/12/2017
« A nice hotel with friendly staff and a great spa. »

Nice clean and spacious room as requested. Hotel clean although décor of communal parts needed updating. Excellent spa with many sauna and steam rooms and indoor/outside Jacuzzi - not enough of this was made on the Accor website - it just mentioned the hotel had a pool! Breakfast was fairly limited choice - no fruit or muffins for example - and the hot food looked over cooked (or had been standing under the hot plate for too long) and unappetising.

AccorHotels certified review
Stu Couples - 19/12/2017

Staff, excellent, all good, very happy with the spa, what a bonus, bed was quite firm, but overall very good value indeed.

AccorHotels certified review
Anonymous Business - 18/12/2017

Generally ok but rooms varied widely and heating was a problem. My evening meal was forgotten about on three occasions without so much as an apology.

AccorHotels certified review
Dave B. Business - 18/12/2017
« old tried rooms, in need of update »

The hotel is well worm and in need of update, and I appreciate this is happening but at a slow pace. The bed was lumpy, no heating in room and a luke warm shower. The food in the bar was poor both nights, the meals were burnt on the griddle, and for the second night the Belgium chocolate cheese cake was a malteaser one!! I stay on a regular basis as it close to the site in Middleton however I would now consider looking further afield

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