Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

TripAdvisor rating 4.0/5 2,436 reviews
Mercure Shrewsbury Albrighton Hall Hotel & Spa
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Hotel extras

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3km from Shrewsbury railway station

  • Leisure facilities, including swimming pool & Jacuzzi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road
Albrighton
SY4 3AG
shrewsbury
united kingdom

Tel: +441939291000

Fax: (+44)1939/291123

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM At 93.5km / 58.1 miles

  • By plane

    COVENTRY At 110.7km / 68.79 miles

  • By plane

    LIVERPOOL At 115.7km / 71.9 miles

  • By train

    SHREWSBURY At 3.2km / 1.99 miles

GPS :52.75736, -2.746925

Our accommodations

87 bedrooms including superior twins, doubles and privilege rooms overlooking the ornamental lake and beautiful landscaped grounds. Bedrooms are divided into Main House 29, School Masters House 10, Stable Wing 16. All bedrooms are non-smoking and have WiFi access, 24-hour room service, complimentary parking, hair dryers, ironing facilities, new flatscreen TVs with international channels, complimentary toiletries, and tea and coffee making facilities.

Superior Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Privilege Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Suite Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine
  • Direct dial telephone

Junior Suite - 1 kingsize bed and 1 sofa

  • Max. number of persons: 2

Our restaurants and bars

THE OAK ROOM

Type of cuisine: International

The Oak Room restaurant has original features, boasts a relaxed atmosphere and a feast of tantalising, seasonal dishes. Accompany your meal with a glass of wine from our Les Grand Vins which have been specially selected by our panel of experts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1630 BAR

Photo non contractuelle / Strictly non binding

The 1630 Bar serves drinks and light meals throughout the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 306

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Shrewsbury Albrighton Hall Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

4,367 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,436 reviews

It was ok but nothing special

Customer review rating 4.1/5

H R. Couples - 16/10/2019 AccorHotels review

When we arrived, no one was at reception; the room was not the best and the bathroom was dated.Nothing was explained,we had to ask where the dining room was and the spa.The wine was disappointing and the main meal was not the best.

Dear H R., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have equally shared you constructive feedback regarding the areas for improvement and thank you for tasking the time to share this with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall
Customer review rating 4.1/5

Alan A. L. B. Friends - 16/10/2019 AccorHotels review

Very attentive staff. out group enjoyed their stay

Dear Alan & Linda B., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall
Customer review rating 4.1/5

M C. Solo - 16/10/2019 AccorHotels review

A very pleasant stay, good food, lovely staff and a beautiful room.

Dear Michael C., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Very nice accommodation and surroundings.

Customer review rating 4.1/5

Graham D. Couples - 15/10/2019 AccorHotels review

The hotel is very well appointed and arranged, hotel staff are very helpful, our room was comfortable and had a lovely view of the pond. We would of liked a bit more assistance and friendliness with the spa staff, otherwise we would definitely stay again.

Dear Graham D., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Disappointing and won’t be staying again!!!!!

Customer review rating 4.1/5

Mark S. Couples - 15/10/2019 AccorHotels review

My wife sent you a email regarding the the problems so I suggest you take a look at that.

Lovely hotel and surroundings with pleasant staff, but implying that we had overstayed left a sour taste.

Customer review rating 4.1/5

Elaine Couples - 14/10/2019 AccorHotels review

The room (31) was comfortable but a little cold and altering the radiator control was ineffective so assumed heating was off. We used the convector heater, which was adequate but the flex wasn't very long. We were not informed that our room would be in a separate building and as it rained it wasn't the best experience tripping to the main building for meals, bar etc. On the morning of our departure there was a loud knock on the door and a man (accompanied by a woman) said 'This room should be empty'. It was about 9.30am - check out is at 12 noon. I told them we had the room until 12 noon. Wouldn't it have been better to check with Reception before disturbing us unnecessarily. My husband was in the shower and I was in the nude (though obviously with a coat in front of me when I answered the door!) I felt like we were being accused of overstaying and we left on a negative note. On the plus side the staff were very pleasant and helpful.

It was ok not what I was expecting

Customer review rating 4.1/5

Sophie Couples - 14/10/2019 AccorHotels review

Rooms were clean. Spa and leisure was dirty cold smelly the jacuzzi water was absolutely disgusting the rooms were cold. Changing rooms were clean and tidy. Food in the restaurant was ok my partner had mushrooms start and steak main and was beautiful I had pate was ok and the lam shank was vile just wobbaly fatty warm meat I no lamb is fatty but that was beyond. Breakfast was fab no complaints staff were great front fest were great

Adequate

Customer review rating 4.1/5

Rachel Friends - 14/10/2019 AccorHotels review

room was tired, drinks expensive, lighting in grounds woefull. Most not working Wait on staff excellent especially Dot. Reception staff very friendly Check out experience terrible, we were told that as your system was down we would get a telephone call followed by an email. We received neither.

Lovely

Customer review rating 4.1/5

Kirsty Couples - 14/10/2019 AccorHotels review

The stay was lovely everything was great and efficient just 1 little hiccup I felt was that the spa facilities were not greatly explained it would of been easier to wear robes with treatment etc as robes initially not given but otherwise lovely stay

Excellent

Customer review rating 4.1/5

Beverley H. Families - 14/10/2019 AccorHotels review

Our daughter Chloe and her partner Brett got married here yesterday 13th October. A special Thankyou to Caroline and the manager Becky for making this a very special day with there professional service. The staff were excellent and always on hand, very helpful, friendly and polite.

very good

Customer review rating 4.1/5

Richard J. Couples - 12/10/2019 AccorHotels review

everything was as expected

Very nice hotel with a touch of luxury.

Customer review rating 4.1/5

Mr +. M. M. C. Couples - 10/10/2019 AccorHotels review

Room very comfortable, staff very friendly and polite, hotel very clean, if we had one minor gripe it would be that the bar meals were quite expensive and we found it far cheaper to eat out in Shrewsbury.

Dear Michael C., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Comfortable hotel, room slightly tired, drinks very expensive & staff very helpful.

Customer review rating 4.1/5

Peter G. Friends - 09/10/2019 AccorHotels review

As above

Dear Peter G., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed your constructive feedback onto the relevant heads of department and thank you for talking the time to share this information Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Better than average but much more achievable

Customer review rating 4.1/5

Duncan Solo - 09/10/2019 AccorHotels review

A really warm and helpful welcome. The room was nice but looked tired and could have been cleaner. But it was comfortable and a generous size. Food was great - i ordered room service which arrived quickly but with cutlery! Breakfast was nice too but staff not very attentive - waited for too long to be seated and get coffee. Despite that I will come back.

Dear Duncan M., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have also shared the constructive issues you have raised and we will use this to continue to improve our service delivery Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

relaxed and calming environment

Customer review rating 4.1/5

B H. Couples - 09/10/2019 AccorHotels review

we are repeat guests and once again were made to feel welcome and appreciated

Dear B h., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Facilities excellent, room allocated was noisy (right next to road).

Customer review rating 4.1/5

Leslie E. Friends - 09/10/2019 AccorHotels review

Food, service, facilities all good. Room we had (87) was right next to main road, so not great for a good nights sleep.

Dear L E., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry your room was not as peaceful as expected and would ask that you request a main house room on your next visit and we will happily arrange this for you.. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Mostly positive, but some disappointments

Customer review rating 4.1/5

Anonymous Friends - 09/10/2019 AccorHotels review

Although at first you appeared to take allergy seriously - in reality the options offered were very limited and, in some cases, not very appetising. The bedroom was large and comfortable, however although the mattress was good the pillows and duvet were hard and lumpy. On the other hand the hairdryer was excellent! When we arrived we had to fix the wardrobe sliding door which had come off its runners. At the end of our stay you were unable to produce a final bill as your system was apparently down. Although you promised to forward a bill for information before payment was taken from my credit card - I see the payment has already gone through without my having prior sight of the final account. The price of wine by the glass and other drinks was ridiculously high - consequently our group spent much less time in the bar than we would normally have done.

Dear Dianna J., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed your comments on tho the house keeping department regarding the pillows and thank you for bringing this to our attention Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Lovely setting and service good

Customer review rating 4.1/5

Victoria Couples - 08/10/2019 AccorHotels review

Nice room and nice setting. Breakfast was excellent. Did not have meal in evening so cannot comment. Only drawbacks could be rooms in stable block - you have to go outside to get to bar and restaurant. Not nice if pouring with rain. Also restaurant seating at breakfast was a little bit tightly packed.

Dear Victoria W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On any future visits please advise reservations that you would like a booking in the main hotel and they will accommodate your request with pleasure Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall

Mrs

Customer review rating 4.1/5

W. Friends - 08/10/2019 AccorHotels review

Hard pillows - asked for softer ones at reception but if they were changed you couldn't tell. Towels were thin and looked as though they had seen better days. Breakfast was not a good experience. Asked for our names by the male member of staff who then just waved us toward the Library area. Overall not very professional in his manner at all. We had not been before and did not know the system. Tea eventually served to individual cups rather than given a teapot so not very hot to start. No butter and had to ask. Scrambled egg on second day looked like it had been cut with a knife and was solid. However food lovely at both evening meals and staff very efficient and friendly.

Dear Peter W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will also share the constructive feedback regarding the concerns you raise in order that we can continue to improve our service . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jennifer Sibbald-Wall
Customer review rating 4.1/5

J E. C. Friends - 08/10/2019 AccorHotels review

The building superb, Decor superb, Location superb , comfortable very clean Rooms, Pleasant well trained staff But the food served in the 2 evenings we were there left a lot to desired.

Dear Edward c., Thank you for taking the time to tell us about your experience at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jennifer Sibbald-Wall
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