Mercure Shrewsbury Albrighton Hall Hotel & Spa 4 stars

TripAdvisor rating 4.0/5 2,354 reviews
Mercure Shrewsbury Albrighton Hall Hotel & Spa
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Hotel extras

  • 18th Century manor house with original features

  • Located 4 Miles From Shrewsbury Town Centre

  • 4-star rated wedding venue located on-site

  • Just 3km from Shrewsbury railway station

  • Leisure facilities, including swimming pool & Jacuzzi

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Shrewsbury Albrighton Hall Hotel & Spa

Ellesmere Road
Albrighton
SY4 3AG
shrewsbury
united kingdom

Tel: +441939291000

Fax: (+44)1939/291123

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM At 93.5km / 58.1 miles

  • By plane

    COVENTRY At 110.7km / 68.79 miles

  • By plane

    LIVERPOOL At 115.7km / 71.9 miles

  • By train

    SHREWSBURY At 3.2km / 1.99 miles

GPS :52.75736, -2.746925

Our accommodations

87 bedrooms including superior twins, doubles and privilege rooms overlooking the ornamental lake and beautiful landscaped grounds. Bedrooms are divided into Main House 29, School Masters House 10, Stable Wing 16. All bedrooms are non-smoking and have WiFi access, 24-hour room service, complimentary parking, hair dryers, ironing facilities, new flatscreen TVs with international channels, complimentary toiletries, and tea and coffee making facilities.

Superior Double Room

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Twin Room

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Privilege Double Room

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Suite Room

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Junior Suite - 1 kingsize bed and 1 sofa

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Our restaurants and bars

THE OAK ROOM

Type of cuisine: International

The Oak Room restaurant has original features, boasts a relaxed atmosphere and a feast of tantalising, seasonal dishes. Accompany your meal with a glass of wine from our Les Grand Vins which have been specially selected by our panel of experts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

1630 BAR

Photo non contractuelle / Strictly non binding

The 1630 Bar serves drinks and light meals throughout the day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 306 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Mercure Shrewsbury Albrighton Hall Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

4,147 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,354 reviews

Perfect Birthday Getaway Gift

Customer review rating 4.1/5

Rw Families - 08/07/2019 AccorHotels certified review

First time visit to Mercure Shrewsbury and we had a lovely stay. I bought an overnight package as a surprise birthday gift for mum who was overjoyed from the moment we stepped on the grounds. Picturesque grounds, great facilities, great food, great service and probably the best night sleep my mum has had in a long time. Thank you for a perfect getaway.

Dear Roxanne W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Anniversary Break

Customer review rating 4.1/5

Mark P. Couples - 08/07/2019 AccorHotels certified review

Pleasant, relaxing and most enjoyable. Enjoyed the heated pool and sauna and the stress free atmosphere on the lawn by the pond.

Dear Mark P., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Superb hotel

Customer review rating 4.1/5

Lynn Families - 08/07/2019 AccorHotels certified review

Couldn't fault this hotel. Lovely setting, with immaculate rooms. Very professional and courteous staff. Standard of dinner and breakfast were excellent

Dear Lynn M., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

After booking, we unfotunately read some poor reviews, but our fears were unfounded and had a brilliant stay.

Customer review rating 4.1/5

L M. Couples - 07/07/2019 AccorHotels certified review

Room was perfect. Slight mix up regarding the sleeping arrangement but that was rectified by Elliot. Staff were very pleasant, attentive and courteous. We had breakfast and evening meal which were excellent. Beautiful place to stay in a perfect setting.

Dear David M., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Disappointing

Customer review rating 4.1/5

Tracie P. A. A. M. Couples - 07/07/2019 AccorHotels certified review

We were first given a room that smelled of sewerage so strong we didn’t even put our bags down, then given a Room with a small corridor, dirty carpet and am a narrow staircase we could hardly climb, when we opened the wardrobe the glass door fell out on my foot. Also to get to the room we had to go through the first building and the lock was broken meaning we had no access. All of this we complained about and were told would be dealt with. When we returned after dinner we had all of the same problems and threatened to leave, at 10pm we were given room 40 (apparently a superior room)which was much better although there was no cold water in the bath and the shower was such low pressure I couldn’t even wash my hair, I think you let the name Mercure down. Why after travelling 6 hours we had to wait 6 hours to get a half decent room, really bad.

Dear Tracie p., Thank you for taking the time to tell us about your experience at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donna Murray Front Office Manager

Very disappointed

Customer review rating 4.1/5

Mr B. Business - 06/07/2019 AccorHotels certified review

Already contacted duty Manager to report problems. We stayed in room 12, this room should not be available to guests during the summer. The room is directly above the loading bay and bottle bin, from the moment we arrived we were constantly disturbed by the noise. Obviously due to the weather closing the window was not an option, what made matters worse the first delivery on Saturday morning at approx 6:30am was enough to wake us both but then the total disregard for guests as the driver and a member of staff decided to have a really good chat, 6:30am ? The toilet didn’t flush properly and the shower was useless.

Dear Lee B., Thank you for taking the time to tell us about your experience at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Donna Murray Front Office Manager

Fabulous!

Customer review rating 4.1/5

Victoria S. Friends - 06/07/2019 AccorHotels certified review

The staff we friendly and helpful.. the food was scrumptious.. the spa treatments were incredible

Dear Victoria S., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Overnight Stay

Customer review rating 4.1/5

Jane Friends - 05/07/2019 AccorHotels certified review

Hotel was lovely in very nice surroundings. Car was required to visit anywhere but this was not a deterrent. Only an overnight stay but it was very relaxing with the food and drink reasonably priced and very nice.

Dear Stephanie W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Unlockable room , promised refund never materialised , three emails t chase up still no refund

Customer review rating 4.1/5

Anonymous Couples - 04/07/2019 AccorHotels certified review

Promised to do something which hasnt been followed up and dealt with. Breakfast room and staff very good.

Dear Mr C., Thank you for taking the time to tell us about your experience at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would be interested in finding out who you have spoken with in regards to your feedback and a refund? If you would like to forward me the details I am more that happy to chase this up for you. Sincerely, Donna Murray Front Office Manager
Customer review rating 4.1/5

Sue G. Couples - 03/07/2019 AccorHotels certified review

Enjoyed . Facilities were good. Stayed in a privilege room but failed to get the extras

Dear Neil g., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Mrs s.

Customer review rating 4.1/5

Sue S. Families - 03/07/2019 AccorHotels certified review

We were staying with lots of others in our party as we were attending my sons wedding at Pimhill . Lovely hotel good facilities nice breakfast but a couple of things spoiled the stay. On Friday night when retiring to our room lots of doors banging and people talking loadly this lasted through the night for some reason.

Dear S s., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Mrs

Customer review rating 4.1/5

Rachel G. Couples - 02/07/2019 AccorHotels certified review

Myself and my husband came her for a night children free for our 40th birthdays, it was absolutely one to remember, the little touches the hotel gave us was lovely, greeted by a box of milk tray in our room with a little note (thank you Michelle) and we were upgraded to an amazing room (room 72). overall was a fabulous stay

Dear Rachel G., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Lovely relaxing night away

Customer review rating 4.1/5

Mandy B. Couples - 02/07/2019 AccorHotels certified review

Perfect place to stay , only criticism is that there is no air conditioning in the bedrooms . Quite expensive to not sleep during this hot weather

Dear Mandy b., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcoming you back in the near future. Sincerely, Donna Murray Front Office Manager

Lovely hotel in delightful grounds.

Customer review rating 4.1/5

Pam K. Couples - 02/07/2019 AccorHotels certified review

We had an excellent stay with you and the room was lovely. I would suggest that, in the hot weather especially, water is provided - perhaps glass water jugs in the fridge??

Dear Daniel K., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Great location but some issues

Customer review rating 4.1/5

Richard Couples - 02/07/2019 AccorHotels certified review

Bedroom was absolutely fine and the public areas were clean, bright and welcoming. Nothing wrong with the food at dinner or at breakfast the following morning. The Prosecco we ordered for dinner arrived flat but was changed without question by the waiting staff and we did have to ask twice for our coffee at breakfast, other than that the meals were fine. Another guest “borrowed” my umbrella the following morning without permission but the reception staff only phoned the adjacent room’s buildings, rather than visit the building to find the umbrella. The one issue I would have is that the internal route to some rooms (useful when it is raining as it was on the morning of our visit) takes you through a large function room which would be closed off if there was a function being held. In other words, there is no fully undercover walkway from reception/dining area to certain bedrooms so take an umbrella or a Waterproof.

Dear Richard R., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

A relaxing, comfortable weekend was enjoyed with family in a picturesque setting.

Customer review rating 4.1/5

J. W. Families - 01/07/2019 AccorHotels certified review

We were pleased on arrival to be told that our room would be ready shortly and would be called. However, we were disappointed not to be informed and as a result were only offered a late booking for our dinner. We expected our suitcases to be carried to our room, as there was no lift. After struggling with them, we asked for someone to help when we departed. The young lady did so willingly. Most of the staff were helpful. Breakfast was very good but dinner varied each night. Younger members of staff were not always well managed. The spa facilities were very good.

Dear Judith W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

We had an enjoyable experience

Customer review rating 4.1/5

Andy Couples - 30/06/2019 AccorHotels certified review

The room was lovely and a good size with good facilities,the breakfast was reasonable too. The bar was well stocked and thankfully had Guinness on tap,bar snacks where very nice as well.

Weekend break

Customer review rating 4.1/5

M. W. Families - 30/06/2019 AccorHotels certified review

Very nice hotel with friendly staff. Great gardens, lovely for lazing around in a heat wave! Near Shrewsbury and its attractions.

Dear M., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Donna Murray Front Office Manager

Hotel good food not good choice awful

Customer review rating 4.1/5

William B. Couples - 28/06/2019 AccorHotels certified review

Booking in was fine had a trainee who was fine the other girl moaned she was supposed to gone home by now, room was lovely , bar staff were great,

One night stay.

Customer review rating 4.1/5

N W. Couples - 28/06/2019 AccorHotels certified review

Pleasant hotel and convenient location. The breakfast was average for the standard of hotel. However our room (Room 8) was unbearably hot. We asked for a fan and had that running all night with the window open as far as possible but were unable to sleep because of the heat. I beleive the night time temperature outside was approx. 12 degrees so we weren't in a heatwave.

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