Hotel - Mercure Shrewsbury Albrighton Hall Hotel and Spa
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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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4.0/5 1,948 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

87 bedrooms including superior twins, doubles and privilege rooms overlooking the ornamental lake and beautiful landscaped grounds. Bedrooms are divided into Main House 29, School Masters House 10, Stable Wing 16.All bedrooms are non-smoking and have WiFi access, 24-hour room service, complimentary parking, hair dryers, ironing facilities, new flatscreen TVs with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 85 rooms
  • 87 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 7 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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Your meetings and events

4.0/5 AccorHotels Rating Based on 2,790 reviews

Our guest reviews for Mercure Shrewsbury Albrighton Hall Hotel and Spa

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,948 reviews
TripAdvisor review
berwinj Couples - 13/01/2018
« Dejected from Wales »

Felt we were not expected because the room and bathroom were very cold and also the inconvenience of walking out from the hotel to get to our room in the tired and old-fashioned Stable Block. Went to the spa while the room warmed up and the pool there was too cold and the jacuzzi was too hot.

AccorHotels certified review
Berwin J. Families - 12/01/2018
« Berwin J. »

The room allocated was in the Stable Block and was dated and old fashioned. The room and bathroom were both very cold. It was as if we were not expected. Spent some time in the Spa while the heater in the room warmed it up. Food in the bar was good. The breakfast buffet was not to a high standard.

AccorHotels certified review
Mr R. N. Couples - 11/01/2018
« Great staff but Needs a bit more TLC »

Staff great especially Frankie on reception. Things to improve stay. 1. In a suite I would expect a wall mounted soap tray in the shower. 2. Shower head not been cleaned so water sprayed on bathroom floor, trip hazard. 3. When making a cup of tea please supply a dish for used tea bags. 4. Make sure tea/milk/ biscuits correctly stocked each day, not enough for two people staying i the room. 5. Teach the chef how to cook bacon properly it let the rest of the breakfast items down. 6. The WIFI didn’t work during our stay. Little thinks that can make a real difference. Hope these comments are helpful. Would recommend the hotel. Regards Mr N.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard N., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed your comments through to our management department who welcome all feedback to be able to continuously improve our guests experience. I will also be sure to pass on your kind comments to Frankie who will be delighted. Thank you again for sharing your experience and we hope to welcome you back to the hotel in the near future. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Mrs L. S. Couples - 11/01/2018
« Brilliant time had by all »

Had a great time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda S., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Anonymous Couples - 11/01/2018
« Great »

Lovely place and staff very pleasant wowcher deal great package and enjoyed whole experience

AccorHotels certified review
Chris L. Couples - 10/01/2018
« Lovely »

Was very nice with lovely, friendly staff. Will stay again for sure

Our hotel has responded to the review
Our hotel has responded to the review

Dear C L., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

TripAdvisor review
Business - 10/01/2018
« Long weekend stay »

A very restful weekend in comfortable surroundings, good food served at breakfast and bar meal was good value for money. Leisure facilities included in the price, swimming, sauna and steam rooms very useful to help unwind.

Our hotel has responded to the review
Our hotel has responded to the review

Thank You for your recent review following your stay at the Mercure Albrighton Hall Hotel & Spa. We are delighted to hear you enjoyed your stay with us and managed to make use of our leisure facilities to relax & unwind. We look forward to welcoming you back to the hotel in the near future. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Paul S. Couples - 09/01/2018
« Excellent »

Very clean excellent food lovely staff a pleasure to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear P S., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Monir H. Couples - 09/01/2018
« Amazing place »

Me and my wife went for weekend spa getaway for her 30th birthday. Very welcoming and nice place to stay. Food was very nice and they have 4 different sauna and one big pool with a jacuzzi. Requested a little surprise for my wife’s 30th they done it free of charge. Would definitely recommend this place very quite nice area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Monir H., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
A. M. Couples - 09/01/2018
« Not as good as past newyears »

We have spent New Year's Eve for two nights for the past five years the gala dinner and the live band great as usual. We normally book rooms 89 and 90 in the stable block but unfortunately this time these had been pre booked. We where told that rooms 60 and 61 were on par with our usual booking,unfortunately this wasn't the case the decor was tired as was the condition of the bathroom frayed curtains marks on the carpets and walls generally not the usual standard. On past occasions the breakfast at the hotel has been fantastic and something to look forward to, not on this visit sausage inedible bacon greasy and undercooked eggs hard not a very pleasant experience on both mornings although the restaurant staff great and polite as always.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M. We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed on your feedback regarding the rooms to our housekeeping and maintenance departments so they are able to review this. I have also passed your comments regarding the breakfast to our Head chef Debbie. Thank you again for sharing your experience and we hope to have the opportunity of welcoming you back to the hotel in the near future. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Harky Business - 09/01/2018

Very comfortable stay in this hotel. Good breakfast and excellent bar meal. If there was a problem then it is with the Wi-Fi which didn't have the best of signals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I apologise for the inconvenience caused with regards to the WIFI but I am pleased to say this has all been fixed now. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Tania Couples - 09/01/2018
« Lovely location, fantastic room ... just wish we'd had more time to enjoy the spa and grounds!! »

My husband's mother has recently moved to an assisted living facility in Shrewsbury and if their guest suite is unavailable we stay in a hotel. This time I wanted to use some points before they expired and chose the hotel as it was the nearest Accor. I wish we'd discovered the hotel sooner as it's quiet, set in beautiful grounds and the room we had in the stable block was amazing. Even if I hadn't booked with my points it would have been fantastic value compared to other hotels we've stayed at in Shrewsbury (Lion & Pheasant, Prince Rupert) and the taxi firm the hotel recommended were competitively priced, prompt and wonderfully clean. I've already suggested that the next time we visit my mother-in-law we stay with use and bring her out for dinner/lunch as I know she'd enjoy the experience. And selfishly it would give us a bit of time to make use of the spa and other facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tania T., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really look forward to welcoming you back to the hotel in the near future. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Emma M. Couples - 08/01/2018
« Great night for New Years »

Lovely food and good entertainment ensured we had a great night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma M., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
David O. Couples - 08/01/2018
« Poor Value For Money »

The staff were very good. The room was lovely. However, the internet was down for our whole stay. As a platinum member, I was not offered the complimentary drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David O., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please accept my apologies that we experienced issues with our WIFI during your stay, we are very pleased that this issue has now been fixed. When you are next staying with us Mr O. we will certainly make sure you receive your Complimentary drinks vouchers and can only apologise that you didn't receive these on this visit. Thank you again for sharing your experience and we look forward to welcoming you back to the hotel in the future. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
S W. Couples - 07/01/2018
« Relaxing break »

Was greatly disappointed & let down when contacted reception from our room to book a taxi in advance, to find this hadn’t been done.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sally W., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have spoken with the reception team to ensure all they are aware that any guests requested must be completed and I can only apologise that on this occasion your request for a Taxi had been missed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
C T. Couples - 07/01/2018
« Very pleasant an relaxing stay »

Hotel is great, staff lovely and friendly and food good. Drinks a bit expensive. The fitness suite is great good gym equipment. Pool too cold and jacuzzi timer needs sorting as 5 minutes is not long enough to feel any benefit before it turns off then you have to wait 5 minutes get out and turn it back on and again only 5 minutes allowed. Rooms are lovely, clean and warm. I chose this hotel as in countryside and because of the pool as enjoy swimming but it was even too cold for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol T., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments have been passed through to our Maintenance department and you will also be pleased to know the Pool has now been fixed and back up to normal working temperature. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Vicki Couples - 07/01/2018
« Lovely relaxing break! »

My partner and I had a relaxing spa break. Our spa treatments weren’t booked after I phoned up to book them but the receptionist went out of her way to ensure things were moved around and our treatments went ahead. She is a real credit to the hotel. The young staff team were very helpful and friendly, always polite! Our room was very comfortable, the food was delicious and the facilities were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicki S., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Gordon R. Couples - 07/01/2018

Good standard of room BUT very poor menu choices for dinner. Only four starters one being vegetarian and the same for the main course. When food arrived cooked well but on reflection should have used the far more extensive bar menu. Problems with swimming pool heating and spa pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon R., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I believe it was myself who you spoke to on checkout regarding the menu choices and this has been passed over to the Food & Beverage Manager & the chefs so this will certainly be reviewed. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Jo Families - 06/01/2018
« A delightful hotel however the bar menu wasn't suitable for those needing to avoid wheat and gluten »

We we're travelling after a close family funeral and it was the perfect stop over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo Willis, We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

AccorHotels certified review
Louise Couples - 05/01/2018
« Lovely stay »

Second visit to the Mercure Albrighton and will definitely be back again! Fantastic staff, comfortable room and great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise R., We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Nicki Titley Front Office Manager

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