Hotel - Mercure Sheffield St Paul's Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Sheffield St Paul's Hotel & Spa

4.0/5 2,787 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 163 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 169 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Baby bed
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 7,730 reviews

Our guest reviews for Mercure Sheffield St Paul's Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,787 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
David C. Business - 08/02/2019 AccorHotels certified review
« Very comfortable room »

I requested a room change due to noise and that was immediately sorted. The hotel was in an excellent traffic free location amidst a good many restaurants. The staff were very professional and helpful

Nick Business - 08/02/2019 AccorHotels certified review
« Pleasant »

Room was nice and the staff were friendly. Although the "mood" lighting the bar makes it dark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick L., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Anonymous Couples - 08/02/2019 AccorHotels certified review
« Adequate. »

Location is great and reception is gorgeous. The rooms have a nice view but the overall look is dated and not very inviting.

Gm Solo - 07/02/2019 AccorHotels certified review
« Another fabulous stay »

I always enjoy my stay here. Just an overnighted but no time spared n the cleanliness and comfort of my room. Breakfast always something to look forward to. Staff are fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian M., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Philip Business - 07/02/2019 AccorHotels certified review
« Another very pleasant stay »

Friendly efficient staff, spacious immaculately clean room and a great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip G., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Naya Families - 07/02/2019 AccorHotels certified review
« Fantastic hotel »

The hotel was fabulous! It looked great and located in the centre which was convenient. The staff were friendly, polite and very helpful. Sandeep and the staff were great help while booking the hotel and spa. The spa treatments were satisfying. The privileged room that we booked was as expected and worth the money. Nice view of the town centre. The setting of the hotel gave me the feel of being away on holiday which was great for a short break. I would definitely recommend The Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saniya K., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Bernhard Couples - 07/02/2019 AccorHotels certified review
« Nice stay with minor drawbacks. »

We enjoyed the location and the nice room we had. Unfortunately some members of staff were not service-orientated. Also to pay 5 GBP for a bathrobe is ridiculous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernhard G., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Anonymous Business - 06/02/2019 AccorHotels certified review
« No problems good service »

Good service. Think the breakfast could be improved. Fresh fruit always looks soggy like its been there a while. Also eggs also same look like been cooked a while and hard. Think for the cost of the breakfast it needs to improve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda J., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

York R. Couples - 06/02/2019 AccorHotels certified review
« AN EXCELLENT ONE NIGHT HALF BOARD SPA BREAK »

The hotel is well-positioned in the city centre with lots of restaurants, bars and shops within a short walk. It's a 5 minute walk from the railway station. We stayed in a 'Classic' first floor double room, with a Half Board Spa package included, overlooking the fountains in the square. The room was very clean and well maintained. It was spacious and had both a bath and separate walk-in shower and had all the extras you'd expect from a quality hotel room. There were tea and coffee making facilities, an empty fridge to chill your own goods, which we prefer to a mini bar, TV, two comfy chairs, suitcase bench, desk and chair with a full size ironing board and iron hidden inside the spacious wardrobe. Within our Half Board package there was a choice of either afternoon tea or three course dinner. We selected the evening meal option and weren't disappointed. I was relieved about this because we were celebrating my husband's birthday, and I wanted things to be perfect, but I had read some bad past reports about the Yard restaurant. Our experience was EXCELLENT. Quality ingredients had been used for all courses and they were well cooked and beautifully presented. We had pre-booked our meal time and the restaurant wasn't busy. The members of staff were pleasant and efficient. Our only slightly negative comment was that we felt drinks were overpriced. Self-service breakfast was served in the same restaurant and again we had no complaints about choices available or the quality of ingredients used. All members of the reception staff were very friendly, helpful and efficient. Room check-in was at 2pm. We arrived early at 12 but were still able to put our suitcase into luggage storage, at no extra charge, before checking-in later at 4.30pm. In the afternoon we went for walk along 'The Blue Loop' (see info below) before relaxing in the sauna, steam room and pool in the Spa area. The next afternoon, after checking-out, we were able to leave our suitcase in the hotel luggage store again. We completed the same walk again, but in reverse, before returning to pick up our suitcase a few hours later and making our way to the rail station. My husband and I were really pleased with all aspects of our stay - a perfect birthday treat. We had an excellent short break and look forward to staying again in the future. INFO FOR WALKERS: The start of the 'Blue Loop' walk is just a short walk away from the hotel. It's a well-marked approx. 9.5 mile easy walk which takes in industrial areas as well as riverside and canal paths. It follows the Five Weirs Walk along the River Don, loops around the back of Meadowhall and returns along the Tinsley canal, leading to the re-vamped Victoria dock area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine C., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Emmyfleet Couples - 06/02/2019 AccorHotels certified review
« Central location »

Good location for us as we travelled to Sheffield by train. Spacious room with view over Winter Garden. Comfortable bed and 2 easy chairs. Nice coffee machine. Reasonable choice for breakfast although the tea could have been hotter. We had booked a meal in the restaurant for the 1st night but when we went down it was all in darkness and there was no one about. We went to Ego next door which we thought was part of the hotel but it wasn't. We did manage to eat in the hotel restaurant on our last night and had a very nice meal. Used the beauty salon for a manicure - rather overpriced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edith E., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Couples - 06/02/2019 TripAdvisor review
« Excellent hotel. »

Stayed at the hotel to attend family wedding. Staff were really friendly and helpful. Upgraded room was lovely and spacious, really nice, clean and comfortable. Breakfast was buffet style but lots of choice both hot and cold. Would highly recommend hotel and will definite stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I was delighted to read such fantastic feedback and hope you do return. Best Regards Luisa Esposito General Manager

Paul B. Business - 05/02/2019 AccorHotels certified review
« Comfortable and enjoyable stay. »

Comfortable, functional and enjoyable

G J. D. Couples - 05/02/2019 AccorHotels certified review
« Excellent staff , fantastic food »

Staff from reception , bar staff and spa were so helpful and friendly . Evening meal and breakfast was the best I’ve had in a hotel chain . I would have marked a 10 had our room not been as noisy near the lift

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen D., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Sanya Business - 05/02/2019 AccorHotels certified review
« Ms »

Excellent service. I always stay here when in Sheffield

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sanya L., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Mark R. Couples - 04/02/2019 AccorHotels certified review
« Relaxing »

It was lovely as usual as we do come quite regular

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark R., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

C. Couples - 04/02/2019 AccorHotels certified review
« Clan and comfortable , spacious room »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn C., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Mrs S. Couples - 04/02/2019 AccorHotels certified review
« Mrs S. »

Perfect from the start. Lovely room staff very friendly can’t wait to go back again

Our hotel has responded to the review
Our hotel has responded to the review

Dear David S., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Charlie Business - 03/02/2019 AccorHotels certified review
« Very pleasant stay »

Friendly staff and a good overall experience particularly at the bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charlie M., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Lisa Friends - 03/02/2019 AccorHotels certified review
« Mrs »

I’ve stayed many times at this hotel and always been happy, check in was much slower which affected the rest of my plans for the afternoon. The spa was so busy we were not able to get access to the sauna and steam room. The hotel bar had no heating on and made it so uncomfortable for sitting in that we took out drinks to our room and so didn’t get chance to try the cocktails which we normally enjoy. It was a real shame as it’s always been our favourite place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa T., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Anthony K. Business - 03/02/2019 AccorHotels certified review
« Great staff make great hotel »

From start to finish every staff member was super. Philip was both super and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony John Charles k., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

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