Hotel - Mercure Sheffield St Paul's Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Sheffield St Paul's Hotel & Spa

4.0/5 2,770 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 163 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 163 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Baby bed
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 7,637 reviews

Our guest reviews for Mercure Sheffield St Paul's Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,770 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Karenb Business - 14/01/2019 AccorHotels certified review
« Very nice all round »

I had a great stay, the service was excellent, food very good, room very comfortable. My only gripe is your website booking system, it was unusable and I had to make a few phone calls in order to book 5 rooms.

Business - 14/01/2019 TripAdvisor review
« Sheffield Jan 2019 »

I was looking forward to my return stay at the Hotel after a great experience in Feb 2017.The staff are as friendly and accommodating as ever.I felt that the dining area was very quiet-hardly any diners. I think most people were using the Mediterranean Restaurant-I don't think it was highlighted to me my the staff when I was offered the option of pre-booking dinner but all the same it was a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gmumra Thank you for taking the time to review your stay at Mercure Sheffield St Paul's Hotel and Spa. I was really pleased to read your lovely feedback and I do hope you will return. Best Regards Luisa Esposito General Manager

Anonymous Couples - 13/01/2019 AccorHotels certified review
« Welcome and friendly staff »

Nice stay and and comfortable accommodation

Dorluis Y. Families - 12/01/2019 AccorHotels certified review
« Ms »

Friend staffs

Sarah H. Families - 12/01/2019 AccorHotels certified review
« excellent and friendly service »

I have stayed several times but this time I was particularly impressed by the standard of service - every on reception and in the bar and breakfast room was super-friendly and helpful. Thank you!

Neil H. Business - 12/01/2019 AccorHotels certified review
« Great room, poor food »

High standards of accommodation- low standards in the food

Wendy Families - 12/01/2019 AccorHotels certified review
« Nice hotel but lacking attention to detail »

We had a nice quiet room but were provided with a duvet that didn't reach to the sides of the bed so it didn't cover both of us. We were also only provided with one tube of shampoo and one of shower gel between us. My daughters who had a separate room were each provided with toiletries and did not have to share. I have also yet to receive my invoice for the two rooms by email, as was promised. Breakfast was very nice and our stay overall was fine, but I think our room had been made up for one person, not two as I had booked and paid for.

Jade Couples - 11/01/2019 AccorHotels certified review
« Lovely spa, mostly lovely room »

The hotel is in a great place for exploring Sheffield. The room was nice and spacious, with a lovely bathroom. The bottom of the bed was a bit tatty but no big deal. The rooms are not very well soundproofed as you can hear every word from people around you, and at around 1am whilst trying to sleep I could hear a loud deep sound like a helicopter or a giant washing machine which lasted basically all night. I do find it very difficult to sleep as is though. This is the only thing stopping me from giving a 10. Sandeep at the desk is a lovely guy and you do feel very welcome when you arrive. Beds are very comfy, we loved the pillows.

James Business - 11/01/2019 AccorHotels certified review
« Enjoyable »

I have stayed at St Pauls on many occasions, each time has been a enjoyable experience. The bar staff are excellent, Andrew especially very accomdating, polite and a credit to the hotel. My only criticism, is the coffee at breakfast. This is ghastly and vile, taking the shine off the breakfast experience. I have stayed in many hotels accross the world, this is by far the worst coffee I have tasted!

Jason Families - 09/01/2019 AccorHotels certified review
« Great »

Excellent

M Couples - 09/01/2019 AccorHotels certified review

Friendly and helpful staff. Large, clean room. Great location. Hotel is really nice and right in the city centre. Rooms looking a bit dated and only a double bed. I’m used to getting a queen or king size bed in hotels, so this was disappointing. However, it was comfortable. Secure parking (in QPark) is about 100m away Sonos convenient, but be warned it’s expensive £12.75 (with the hotel discount applied) for 24hrs so factor that into the cost of your stay.

Joan P. Couples - 08/01/2019 AccorHotels certified review
« Good experience »

I was a guest at a wedding. The whole of the day just run so smoothly.

Luke W. Families - 08/01/2019 AccorHotels certified review
« Brilliant »

Brilliant top hotel

Sarah S. Couples - 08/01/2019 AccorHotels certified review

Very good - staff professional and courteous. Great location.

Paul W. Families - 08/01/2019 AccorHotels certified review
« Great location in Sheffield City Centre but the hotel is in desperate need of a refresh - low quality rooms »

I last stayed in this hotel in August 2015 and nothing has changed since then, the room I was allocated was directly opposite the lifts on the second floor and I was woken up several times by noisy guests in the early hours. The room itself was tired and scruffy and in desperate need of redecoration and new room furniture - the pillows were awful. There isn't a lot to say that is positive about my stay - coffee in the bar area was an unpleasant experience and I should have gone to the Cafe Nero across the square. Thankfully the breakfast was OK and the chef made nice poached eggs so all was not lost !!

Laura Couples - 08/01/2019 AccorHotels certified review

Felt very welcome on arrival, staff very friendly. Bedrooms were imactulate. Have a very enjoyable stay. Will definitely be staying again.

Mr T. Couples - 07/01/2019 AccorHotels certified review

Great location. Room was immaculate. All staff are super friendly & professional.

Sue L. Solo - 07/01/2019 AccorHotels certified review
« Wonderful hotel »

I had a beautiful large room on the third floor. Very clean and comfortable. Friendly staff. Bar food and drinks very expensive though. Toiletries not replenished properly, I had to ask for shower gel on day one and this was not replaced day two - in fact, housekeeping removed a part used tube from my shower which I could have made use of. Tissue box was almost empty from arrival. The room service breakfast request was not replaced day two. I realise that guests can ask for missing items or report disappointment but I do not like having to do that. The Aircon/heating isn't very good, I'm always too hot in your hotel rooms and have stayed many times. But lots of plus points- the food is great overall although one of my room service cooked breakfasts was stone cold. The second breakfast was gorgeous though. Lovely huge bed. Plenty of lamps to give a choice of bright or subdued lighting. Nice to have a hairdryer, fridge and safe. TV ok but can't get all channels. No Bible in the room! Thankyou for the buy two get a night free deal.

Sheila B. Friends - 07/01/2019 AccorHotels certified review
« Comfortable, friendly staff »

Hotel situated centrally in a smart area of Sheffield. Rooms were comfortable. Friendly staff. Unfortunately it was let down by not serving food as per the menu. We ordered 4 different meals and none were as described on the menu. Staff were very appologetic. We also had treatments in the Spa which were very good. We will visit again.

Adam Friends - 07/01/2019 AccorHotels certified review
« Lovely »

Lovely hotel, very helpful and friendly staff.

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