Hotel - Mercure Sheffield St Paul's - Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Sheffield St Paul's - Hotel & Spa

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4.0/5 2,575 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 85.00 GBP Non member rate
From 80.75 GBP Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 163 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 163 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 6,536 reviews

Our guest reviews for Mercure Sheffield St Paul's - Hotel & Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,575 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Grace Couples - 15/04/2018
« Great hotel but slightly noisy »

The staff at the hotel were very welcoming. The facilities were excellent and we loved the spa. Unfortunately due to the hotel's location it did did become noisy outside at night time and there was an event on outside in the morning which caused us to wake early. Apart from that it was great and we would stay again.

AccorHotels certified review
Nick D. Friends - 14/04/2018
« Staff friendly and professional, cleanliness great, breakfast good, great hotel »

From arrival to leaving could not fault.

AccorHotels certified review
Gary S. Business - 14/04/2018
« Very good. »

Comfortable. Staff are friendly and efficient. No complaints. Looking forward to enjoying Gold status from next week!

AccorHotels certified review
Anonymous Business - 14/04/2018
« Good »

The hotel and facilities are good. The bar prices are high though and the rooms are too hot. Also, the tea etc in the room was not regularly refilled.

AccorHotels certified review
Alistair Couples - 13/04/2018
« Great location and very clean »

Stayed for a lecture at Sheffield Hallam and location was perfect for this and the station (10mins walk). Also great choice of rwatauaranta within 2mins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alistair L., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Phil Couples - 13/04/2018
« Mr »

Food was fantastic and service was too

AccorHotels certified review
Sjw Friends - 13/04/2018
« Relaxing »

Spacious privilege room. Nice swimming pool and steam room. Pleasant staff.

AccorHotels certified review
George B. Couples - 12/04/2018
« It was our fourth visit to the hotel and everything was totally satisfactorySS »

See above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George B., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Stephen M. B. Couples - 11/04/2018

It was frustrating that after checking in online where my credit card was debited to £100 we had to do the same at the check-in desk whre another £50 was debited from the account. I won't use online check in again as it was a waste of time. Also during the night our sleep was disrubted by rowdy male and female guests walking past our room in the early hours of the morning. We have stayed at your sister hotel the Novotel and this problem is solved by having an inner door which helps to block out sound from the main door room. Your maintenince team need to look at the light above the shower has the bulb was hanging out.

AccorHotels certified review
Mrs J. N. Families - 11/04/2018
« Mrs N. »

Our overall spa experience was lovely. However on our morning of departure I was rudely interrupted in my room by housekeeping. I was in the bathroom so I’m not sure if she knocked? Even so I had until 12pm to checkout and this was 10.15am. The last time I stayed at this hotel the same thing happened and I was was naked! I reported this recent incident to reception when I was checking out and explained my upset and discomfort. The gentleman on the desk apologised and took my email address and telephone number and said he’d speak to house keeping and would get back to me ASAP! I haven’t had any corespondence except this generic email! I’m totally disappointed and appalled at the service from a four star hotel. I was staying with my daughter for her 16th birthday and she was very upset at housekeeping entering our room as she was in the shower! I’m also appalled I’m having to contact you and no one from your hotel has had the decency to contact me!

AccorHotels certified review
Cedrioc S. Solo - 11/04/2018
« A good base for the City »

Very good- very friendly staff-nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cedric s., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Anonymous Business - 11/04/2018
« Clean and comfortable, good value for money. »

I had 2nights B&B. Room was comfortable and clean, en suite was well appointed, and staff were helpful when I asked for assistance. Much better value and comfort than during a recent London hotel stay. Hotel was convenient for arriving by and getting around on foot to daytime appointments.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanna Margaret B., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Anonymous Friends - 11/04/2018
« Great »

Lived up to all expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sadie C., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Martina Friends - 10/04/2018
« Perfect location, great stay. »

It met all of my expectations and I had a lovely stay. The location was perfect and the hotel was all that a hotel should be.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martina A., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
W. Friends - 10/04/2018
« Quality experience. Good service. Relaxed atmosphere. »

Room was extremely clean. Comfortable bed. Good location. Perfect breakfast with an excellent choice. Pleasing furnishings. Professional staff at all levels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pamela W., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Donna Couples - 10/04/2018
« Beautiful hotel and pleasant staff! »

We enjoyed the spa and breakfast very much. Our room was furnished to a high standard although the fan in the bathroom was on continously and being a light sleeper, I struggled. A member of staff did reduce the noise for us. I would stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna D., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Colin Business - 10/04/2018
« A warm welcome and a professional service, overall a great 4 day visit to Sheffield »

Very professional and courteous staff, we were treated with warmth and a professional service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin E., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Dawn Families - 09/04/2018
« Great location and friendly staff »

Lovely hotel and friendly staff. Brought my daughter away for her 10th birthday. Breakfast greeter in the morning found out it was her birthday and brought over a lovely birthday fruit drink decorated with happy birthday and what a lovely touch. We both loved our stay and great location for theatres and shops

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dawn C., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Steele C. Families - 09/04/2018
« Excellent service from everyone including housekeeping and the front desk. »

All of us were impressed with your hotel, its rooms and its amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steele C., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Emma G. Friends - 09/04/2018
« Ms »

Room was great - access to pool fantastic - check out time of 12 good - bath tub ok but nice to have Garanteed- on check in staff unclear when asked questions - eg what time is check out for a 2night stay - 12pm tomorrow. We’ve paid in advance why do you need my card details again - answer it’s only 1p other than this the stay was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma G., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's Hotel and Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

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