Hotel - Mercure Sheffield St Paul's - Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Sheffield St Paul's - Hotel & Spa

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4.0/5 2,590 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With 163 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 163 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 6,668 reviews

Our guest reviews for Mercure Sheffield St Paul's - Hotel & Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,590 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Lisa D. Friends - 15/05/2018
« Mrs »

Great Stay, Brilliant Staff, Beautiful Hotel, Wonderful Food, the only downside was the spa facilities, not at all relaxing as expected. Kids jumping in pool and the whole spa was so noisy, not what I would expect at a Spa, we only spent about 20 minutes in their and had planned this as a relaxing spa break. This hotel is wonderful but should be advertised as a hotel with spa facilities as opposed to a spa hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lisa d., Thank you for taking the time to tell us about your experience at the Mercure Sheffield St Paul's - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Michael Couples - 15/05/2018
« Mr »

Relaxing, clean and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael A., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Anonymous Business - 15/05/2018
« As usual, just brilliant »

The entire team, from Sandeep at reception to Andrew at the bar, are welcoming and friendly at all times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kieran O., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Thomas T. Friends - 15/05/2018
« Been many times just as goood as always sort form »

Like usual good but don’t seam to get much denefits with being in loyalty club

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas T., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
L Q. Families - 15/05/2018
« Great family hotel »

Stayed for a weekend family of 5 with three children under 10. Interconnecting rooms were very spacious. Kids lived the pool and breakfast & overall service was great. Staff were friendly and courteous. Hotel is very well located. Beautiful surroundings and very enjoyable weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laurena Q., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Ms K. R. Families - 14/05/2018
« Quite expensive and the bar didn't have enough staff in the evening. »

Overall OK - but costly. The bar in the evening didn't have enough staff to cope with the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen R., Thank you for taking the time to tell us about your experience at the Mercure Sheffield St Paul's - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Pete C. Couples - 14/05/2018
« Pleasant staff, however faulty, and gruff staff. »

The room (junior suite) was well presented and clean. Only one lift at the hotel was working and this seems to be a long running problem as it has been like that for my last 3 stays at the hotel over an 18 month period - this is not at all acceptable. The reception staff were gruff and unwelcoming in my opinion and on the second day of our stay neither of my keycards would open our hotel room, which meant I had to go down to reception to resolve the matter. The lady on reception asked to see ID to prove who I was and then said that the keys had not been programmed correctly and had expired that day rather than 24 hours later which was appalling as it was the same lady who programmed the keys the day we arrived. She coded two new keys for me but not at one stage did I get a single word of apology for the inconvenience. I would like to make special mention of the concierge though, as he was a very nice chap and a pleasure to speak to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., Thank you for taking the time to tell us about your experience at the Mercure Sheffield St Paul's - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Mrs D. H. Families - 14/05/2018
« Fantastic hotel and very good service. »

We had a great time staying at the hotel, all the staff were really friendly and nothing was a problem. Our room was great and bed very comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sylvia W., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Anonymous Couples - 14/05/2018
« Lovely hotel, simple check in/out, spacious room, functional bathroom. »

We were part if a wedding party. Lovely central hotel. Arrived early but were able to check into our room. Lovely large, bright bar area. Nice spacious room, comfortable bed, functional bathroom. Only down side was absence of coffee sachets so couldn't have a coffee before going for breakfast, and only 1 biscuit (I let my partner have it!). Breakfast was nice, plenty of choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clare F., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Gemma Couples - 14/05/2018
« Miss »

Was such a lovely hotel food was delisious very friendly ppl and the spa treatments were amazing... shellby did my facial and massage .... my skin feels amazing after buying some of the products... deffinatly go back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gemma M., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Anonymous Friends - 14/05/2018
« Lovely view »

Beautiful room with a view of the gardens. Room lovely and spacious. Only minor criticism was the lack of tea, coffee and when we used this it wasn’t replaced the next day and a single duvet for a double bed. HoweveR we would definitely come again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachael H., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Anonymous Couples - 14/05/2018
« Satisfactory »

Staff pleasant, room comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen A., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Chris B. Couples - 13/05/2018

Excellent stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris b., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Ian B. Couples - 13/05/2018
« Wonderful relaxing stay over. »

Friendly staff, lovely contemporary design, super clean hotel and all this at a very reasonable price. Situated in the perfect spot with all the places to visit around this lovely hotel. Thank you for making our stay over a memorable one. P. S very nice breakfast too

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian B., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Graeme M. Friends - 13/05/2018
« Top hotel in central location »

beautiful hotel, bright & airy lobby / restaurant, food very good and helpful staff. we were staying for the purposes of the snooker championships so location was excellent. convenient to shops / restaurants and short taxi ride from train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme M., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

TripAdvisor review
Family - 13/05/2018
« Snooker weekend away. »

We stayed at the hotel for 3 nights. The service was excellent, my mum didn't like her food as it had a little kick of spice (nothing wrong with the food) the waitress serving offered her another meal she said no, the manager came over and also offered her another meal. They were very upset that she didn't like the food so she accepted another meal which she enjoyed without the spice! The staff couldn't do enough for her. The hotel and room was very clean and all staff were extremely helpful. The location of the hotel is great for the Crucible and the shopping center with a car park close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chelsea 302953 Thank you for taking the time to review your recent stay at Mercure Sheffield St Paul's Hotel and Spa. I was delighted to read your lovely feedback and am so pleased we could ensure you had a great stay. I do hope we can welcome you back very soon Best Regards Luisa Esposito General MANAGER

AccorHotels certified review
Diane R. Business - 11/05/2018
« Lovely central hotel, outstanding service and very friendly »

Easy to check in, the room was ready. A very nice sized room, comfy bed and very nice bathroom. Brilliant black out curtains. I have one tiny thing and this is purely from a personal point. The bathroom extractor fan was extremely noisy but I can sleep through anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane R., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Nicola Business - 11/05/2018
« It was ok »

It was our 1st time staying with you but it didn’t get off to a good start. We had to be changed rooms 3 times due to the dirt in bathrooms . Not exceptable in a 4 start hotel. Hopefully it wouldn’t happen again if we choose to stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear kelly W., Thank you for taking the time to tell us about your experience at the Mercure Sheffield St Paul's - Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Jill S. Families - 11/05/2018
« Very happy and comfortable stay »

Staff were more than helpful and all very helpful and friendly.. Room was clean and comfortable, There was nothing at all that I could complain about... very content experience... thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jill D., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

AccorHotels certified review
Anonymous Families - 10/05/2018
« First Class »

Third time we have stayed here and again, didn't disappoint

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret W., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

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