Hotel - Mercure Sheffield St Paul's Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Sheffield St Paul's Hotel & Spa

4.0/5 2,629 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge
  • Room for hearing impaired guests

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

With 163 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 163 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 15 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Baby bed
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 6,916 reviews

Our guest reviews for Mercure Sheffield St Paul's Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,629 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Hollie Couples - 14/07/2018 AccorHotels certified review

It was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hollie B., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Max G. Business - 13/07/2018 AccorHotels certified review
« Everything as needed. Good location, clean spacious room and really nice breakfast. »

A high quality property with good service that is good value for money. Clean, spacious and good customer service. Always stay here when in Sheffield or nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Max G., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

S.… Business - 13/07/2018 AccorHotels certified review
« Good hotel »

Business trip - hotel reception was helpful and the room well kept (with lovely air conditioning)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue H., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Mr K. W. Families - 13/07/2018 AccorHotels certified review
« We love this hotel! »

Very enjoyable, excellent breakfast, great lively atmosphere and terrific location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karl W., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Anonymous Couples - 13/07/2018 AccorHotels certified review
« Not satisfied with room given »

I booked a Privileged King size bedroom for 1x night. Upon check-in I was told only accessible rooms were available, which didn’t have a bath-tub. Personally, I felt this was a ‘downgrade’, as I didn’t receive the amenities which I booked. I was offered the option by reception to upgrade to a junior suite, but at an additional charge of £40. I did not intend to spend any additional money, especially in a situation where the facilities I had already booked & paid for were not available.

Mrs R. Couples - 13/07/2018 AccorHotels certified review
« Very comfortable »

Friendly helpful staff. Comfortable quiet room. Good breakfast, plenty of it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann R., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Alison W. Business - 13/07/2018 AccorHotels certified review
« Friendly, welcoming and very comfortable »

I found the room to be extremely pleasant, light and comfortable and the staff very polite and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison W., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Julie F. Couples - 12/07/2018 AccorHotels certified review
« Amazing Hotel. Our total favourite »

Our room was lovely. Very very clean with a comfy bed and even a bath - which we love. We had an amazing view. The reception staff were absolutely amazing and gave us some really helpful vegan restaurants to check out. The breakfast staff we incredibly friendly even though they were probably tired - an absolute credit to the hotel. The man cooking breakfast went above and beyond to facilitate us with vegan sausages and even cooked us some special vegan mushrooms - cooked in vegan butter. He was lovely. The pool was lovely and most of the spa staff were friendly. We did find one of the spa members of staff a little rude and she seemed to look down on us which was unpleasant. I think her name was Elizabeth. Apart from this small downside the rest of our time in the hotel was outstanding. We will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie F., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Marianne S. Families - 11/07/2018 AccorHotels certified review
« Good central hotel »

Very pleasant hotel with spacious rooms with excellent air conditioning which was appreciated as was an unusually hot weekend. Only negative was although looked very clean the bathroom smelt bad & also the towels were rather small & thin. Over all really enjoyed our stay & service was good.I it was an ideal place to stay in Sheffield.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marianne s., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Marie C. Couples - 10/07/2018 AccorHotels certified review
« A Lovely Hotel with improvement in a few areas needed:) »

The Hotel itself is lovely, but just a few improvements would have made my stay complete: Only one small corner rack just enough for a bar of soap in the shower, I had to put my shampoo on the floor (not hygienic). The breakfast room was lovely, but the tea and coffee were awful, the bread wasn't good quality and so didn't enjoy my toast:(

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie C., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Carolyn Families - 10/07/2018 AccorHotels certified review
« Excellent stay »

Really enjoyed our stay, particularly the quiet rooms, quiet aircon system and superb staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn O., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Mrs W. Couples - 10/07/2018 AccorHotels certified review
« Mrs w. »

I sent my daughter and her partner on a spa break. They came back with nothing but good comments, from the room to the spa. Well worth the money. The staff was welcoming and helpful. Dinner and breakfast was amazing as well. Next time we will go as a family. The reason it was not a 10 was the car parking the hotel charged extra for this as it was in the middle of town. They thought it should be free for what they paid for the break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura w., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

James H. Business - 09/07/2018 AccorHotels certified review
« Mr James H. »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James H., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

E &. B. Couples - 09/07/2018 AccorHotels certified review
« Great! »

It was very nice staying with you for the first time. Our Classic Room was lovely and spacious. With a very good iron! One constructive critism, the main mirror in the bathroom and the mirror door wardrobes were not cleaned properly.

Simon G. Families - 09/07/2018 AccorHotels certified review
« I stay in hotels a lot. Best stay for a while! »

Very friendly, nice comfortable and quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon G., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Philippe Business - 09/07/2018 AccorHotels certified review
« Good stay overall »

I had a good stay overall, the room was very comfortable and clean, hotel staff was mostly very nice. The staff at the hotel bar was very friendly as well so they definitely made me feel welcomed. There were only three things to say: The bar was very busy at night and it was understaffed so it would really benefit from having more than 3 people or at least 2 tills working. The staff at breakfast was not as friendly as the rest of the staff at the hotel. The breakfast buffet didn't have gluten-free bread, which meant I couldn't have bread that morning. When I ordered my breakfast as room service the next day I could happily get the gluten free option but not on the first day's buffet, which is a shame as I had already paid and couldn't have gluten

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe L., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Paul L. Families - 09/07/2018 AccorHotels certified review

Fantastic defiantly stay again. Staff very good and accommodation excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul L., We very much appreciate your comments regarding your stay at the Mercure Sheffield St Paul's - Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luisa Esposito General Manager

Richard Business - 09/07/2018 AccorHotels certified review
« Premium needs to translate across the board. »

I stay at your hotel every year for the Children's Media COnference. It's a very nice hotel, with lovely rooms. However, every year I walk away amazed at the lack of foresight and management that goes into preparing for the inevitable Tuesday night bar rush. This year was no exception. No bar manager in sight, poorly trained staff, only one till in operation..! This resulted in a queue at the bar 4 deep, with waits of twenty minutes for a drink. If you are marketing yourself as a premium hotel then that has to spread across all facets, including offering faultless customer service. At the moment you are coming up lacking, and this is no anomaly, every year it's the same.

Bp Business - 09/07/2018 AccorHotels certified review
« Needs refreshing »

I've stayed here many times and the standard has slipped noticeably from the first stay - the rooms are old and tired, the card machines don't work at the bar - it needs refreshing

Martin Couples - 08/07/2018 AccorHotels certified review
« Good but the rooms could do with a refresh »

I enjoyed my stay, the main areas of the hotel and the location are perfect, the staff were helpful and friendly. The room I stayed in could do with a refresh, it felt a bit tired and there is nothing much that separates it from, for instance, a Travelodge, the only difference being a separate shower from the bath and some complimentary items, nothing the difference in price warrants.

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