Hotel - Mercure Sheffield St Paul's Hotel and Spa
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Mercure Hotel

Mercure Sheffield St Paul's Hotel and Spa

119 Norfolk street 
S1 2JE  SHEFFIELD
UNITED KINGDOM

2,411 reviews
TripAdvisor Rating Based on 2,411 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 163 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 163 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 39 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Printer
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,541 reviews

Our guest reviews for Mercure Sheffield St Paul's Hotel and Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,411 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Louise T. Couples - 19/09/2017
« Louise »

Always a pleasure staying here , food and staff amazing .

AccorHotels certified review
Caroline M. Couples - 19/09/2017
« A lovely hotel with great staff »

The hotel is very centrally located, great views, lovely lobby, bar and restaurant. Rooms are good, although perhaps a little dated technology-wise. Very clean and spacious. What makes this place is the staff - everyone was cheerful, polite, happy to help. The management team should be commended for running such a tight ship. I would happily stay here again.

AccorHotels certified review
Martin M. Families - 19/09/2017

It was ok

AccorHotels certified review
John B. Business - 19/09/2017
« Superb, treated like family »

I have been staying at the Mercure for more than four years, as part of routine visits to Sheffield for the past 16 years. I only wish I had started staying there earlier. The staff treats me like family, and are very attentive to my needs.

AccorHotels certified review
Anonymous Families - 18/09/2017
« Good but room for improvement »

I've stayed at the Mercure St Paul many times, but this was the first time I'd brought my family. We didn't receive an upgrade as the hotel was full (fair enough) but had to ask for soft drinks and robes in our rooms - which only arrived in the children's room not ours. otherwise service was, as ever very good. Upgraded toiletries, robes, and a good view would have made this a 10/10 visit rather than an 8/10. Gold member.

AccorHotels certified review
Nigel C. Business - 18/09/2017
« Excellent Service »

Bed was hard and the pillows were like rocks, after a poor night sleep I spoke to reception regarding the matter, I was half expecting an argument however very pleasantly surprised. The lady on reception just said no problem took the room number and had it sorted, second night was better. As for as beds go they are not the best, but hotel was great. I would stay again.

AccorHotels certified review
Anonymous Business - 18/09/2017
« Great support for my 6 night stay! »

I was in Sheffield for the Boeing Groundbreaking of our new manufacturing facility. We had many rooms reserved in the hotel and everything went smoothly. It is a great location to stay in Sheffield.

AccorHotels certified review
Jane E. Families - 18/09/2017
« Great hotel in the centre of Sheffield. »

The staff were helpful and friendly and our room was very clean and comfortable, with a great rain shower in the bathroom. Breakfast was plentiful and delicious. We stayed as part of a wedding party with the reception in the hotel, and have nothing but praise for the venue, food and staff. The hotel is in a great location in the centre of the town near bus stops. I have rated our experience as 8/10 because on the downside, the bar was extremely expensive, the car park was £9.00 a day (each day, not each 24 hours) and the toilet paper was thin and hard!

AccorHotels certified review
Anonymous Business - 18/09/2017
« Titing »

Noisy room on the 5th floor, possibly a cleaner in the office above at 0545 every morning!

AccorHotels certified review
Liz R. Families - 17/09/2017
« Very enjoyable as usual. »

We have stayed with you now five times and always enjoy our stay. Everything is of a very high standard and we feel very well looked after. We come to Sheffield fairly regularly and plan to stay with you whenever we come.

AccorHotels certified review
Debsgrave Families - 17/09/2017
« Welcoming staff,excellent breakfasts , comfortable room and lovely spa-. »

Stayed three nights with family and friends for son's wedding. Was impressed with our privilege room, especially the view. The bed was firm but comfy, and all the facilities we required were on hand. Particularly appreciated the iron on the morning of the wedding. The breakfasts were delicious and hot , whilst the staff, through out the hotel, were attentive and polite. The day after the wedding ,after a busy week, we thoroughly enjoyed our time in the spa, it was a shame one of the aromatherapy steam rooms was not working. A rowdy and abusive hen party was dealt with politely and efficiently by the management , much to our relief , thus not spoiling a perfect weekend.

AccorHotels certified review
Anonymous Couples - 17/09/2017

A lovely hotel in the center of the city. Clean comfortable and helpful friendly staff. The room was spacious as was the bathoom

AccorHotels certified review
Rachel W. Couples - 17/09/2017
« Attentive, quality service. »

Warm welcome on arrival. Attentive staff. Privilege room was tidy and clean. Nice touch having complimentary soft drinks, not many hotels offer this.

AccorHotels certified review
Caroline M. Couples - 16/09/2017
« Mrs »

Really nice room very clean staff nice would definitely come back

AccorHotels certified review
Juan S. Business - 15/09/2017
« Excellent hotel. I really liked the service at front desk and the restaurant. »

Excellent experience. The hotel was located in a very nice area, with several good restaurants and pubs.

AccorHotels certified review
Anonymous Business - 15/09/2017
« not follow ing proceedure »

dreadful check in and room service continued to get worse

AccorHotels certified review
Nel T. Business - 15/09/2017
« If this is the flagship hotel - it deserves the title. »

The Mercure St Pauls has always been and will be my first choice to stay at when in Sheffield.

AccorHotels certified review
Roger D. Couples - 14/09/2017
« Theatre trip. »

We always stay with you if the B&B price is acceptable, sometimes you enter rip-off mode then we'll stay with one of your competitors. We love the hotel and it's city centre location but mostly your Aircon is turned down too low in the public areas.

AccorHotels certified review
Anonymous Business - 14/09/2017

This hotel is well situated, freshly renewed, with nice facilities and tools. I experienced some problems with the washbasin in my bathroom. The personnel kindly suggested to switch room, but the problem was not entirely solved during my stay.

AccorHotels certified review
J C. Friends - 14/09/2017
« Good central location and stylish hotel pity about the spa »

The hotel itself was stylish and in the centre of the city. The staff were friendly and restaurant food was excellent. However the spa was disappointing. It needing refurbishment as it was scruffy. The thermal suite was limited and part out of service. The treatments n the spa package were relaxing but the facial was done without removal of makeup. Finally we saw a rat/ mouse run across the restaurant floor. This was also seen by another diner who asked to be moved to another table so it wasn't our imagination

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