Hotel - Mercure Sheffield St Paul's Hotel and Spa
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Mercure Hotel

Mercure Sheffield St Paul's Hotel and Spa

119 Norfolk street 
S1 2JE  SHEFFIELD
UNITED KINGDOM

2,363 reviews
TripAdvisor Rating Based on 2,363 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Indoor unheated pool
  • Thalassotherapy centre
  • Fitness centre
  • Massage

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

With 163 bedrooms, guests are offered a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.Every bedroom is in line with 4-star standards but some suites offer particularly inspiring views over the city, designed with panoramic windows so guests can enjoy and absorb every detail.

  • 163 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 39 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Printer
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,254 reviews

Our guest reviews for Mercure Sheffield St Paul's Hotel and Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,363 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Richard W. Families - 19/07/2017
« Mr R Waters »

Really very good. Welcoming staff and lovely environment

AccorHotels certified review
Vicky Couples - 19/07/2017
« Lovely room and environment but we got food poisoning! »

The room was great, and fantastic view over the city. Unfortunately however, one of us got food poisoning after eating dinner in the hotel restaurant. After waking up half way through the night with sickness, we then had to attend a good friends wedding the following day so it sadly really effected our trip.

AccorHotels certified review
Mark S. Business - 18/07/2017
« As usual. Superb! »

St. Pauls is what hotels should be, a home from home. Great place, amazing staff, great atmosphere. It doesn't matter if you were checking in, at the bar, having breakfast or checking out. Great service and really pleasent attentive staff. I have spent many, many nights in this hotel and can not rate it high enough. Kate , Prez, Phil and Sandeep on the main front desk, Andrew and Jake in the bar and Owan in breakfast are super friendly, highly proffesional and make staying at St. Pauls a pleasure. Great work!

AccorHotels certified review
Mr. G. Couples - 18/07/2017
« Good but broken shower.  »

Everything was great, although by the time I realised the shower was broken I had to leave.

AccorHotels certified review
Zak Couples - 18/07/2017
« Everything was just perfect! »

It was a most enjoyable stay - there was not one negative thing to say about it. The hotel was very modern and clean. Our room and attached bathroom was spectacular! The breakfast was good. It was 10 out of 10.

AccorHotels certified review
Angus L. K. Families - 18/07/2017
« Friendly and experienced staff »

Helpful and attentive front desk and upgraded to privilege room. Bar staff a little overrun. Great breakfast and checked out with minimum fuss . Overall a great stay.

AccorHotels certified review
Denise E. Couples - 18/07/2017
« Always fun! »

Perfect location in city centre with shops and restaurants around every corner. Lots of activity and events going on but areas for peace and quiet too!

AccorHotels certified review
Anonymous Families - 18/07/2017

Worset service ever , I had to run for my luggage in order to be delivere to my car :(

AccorHotels certified review
Anonymous Families - 18/07/2017
« Pleasant, efficient  »

Fine

AccorHotels certified review
David E. Couples - 18/07/2017
« Mr »

Stains on bedding, broken equipment, spoken to manager. He said he would mail and call me he never done this.

AccorHotels certified review
Max Families - 17/07/2017
« lovely hotel and great staff »

Had a great break very relaxing

AccorHotels certified review
Del Couples - 17/07/2017
« Unique setting to experience sheffield  »

This was out firat time at this hotel we are from sheffield so it was nice staying in the centre it was for my partners 40th, we enjoyed the spa, breakfast and staff were attentive and friendly however we were extremely disappointed with view over looking the roof of the winter gardens it was a shame.

AccorHotels certified review
Er Families - 17/07/2017
« Extremely good »

Very enjoyable, lovely staff, great location and far better than usual interior decor

AccorHotels certified review
Gareth Couples - 17/07/2017
« Gareth »

Very enjoyable, the staff were friendly and helpful, the room was large, clean and comfy and breakfast was delicious.

AccorHotels certified review
Rb Families - 17/07/2017
« Good »

Check in very efficient with courteous and friendly welcome. Room with view as requested and very clean. We didn't take breakfast on this occasion but sure it was of good standard as with previous visits.

AccorHotels certified review
Wolfie Couples - 17/07/2017
« Great »

We had to swap rooms on the second night as there was a cable hanging down from the roof which kept hitting the window. This was dealt with really well, unfortunately the shower was not working correctly in the second room and despite mentioning this, it was not fixed and we were not offered another room. Apart from having to move room and the shower problem, the stay was lovely. The staff were professional and helpful. xx

AccorHotels certified review
Pedro Families - 16/07/2017
« very good »

enjoyed the stay

AccorHotels certified review
Anonymous Families - 16/07/2017
« Pleasant night »

Courteous staff, clean room and nice breakfast.

AccorHotels certified review
Martin Business - 16/07/2017
« Extremely Satisfied  »

Smooth, stress free and easy

AccorHotels certified review
James P. Families - 16/07/2017
« Stunning location then it all went down hilll after that »

The service in the bar and restaurant was so slow we assumed staff had died on the job. Staff lacked training in basics - what beers and whiskies do you serve? We booked a meal with elderly relatives for 7.15 , we had our main course at 9.15 - after being promised it would soon be with us at least four times. The customer management was abysmal - the food when received was of an excellent standard. We visit once or twice a year and we were embarrassed for our relatives who we had encouraged to join us at the hotel

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