Hotel - Woughton House - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Woughton House - MGallery by Sofitel

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4.0/5 1,176 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 50 rooms
  • 51 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 2 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,930 reviews

Our guest reviews for Woughton House - MGallery by Sofitel

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,176 reviews
AccorHotels certified review
Anonymous Couples - 15/05/2018
« Beautiful hotel in a wonderful, and peaceful setting. »

Some restaurant staff should be better "trained", i.e. not referring to the guests as "guys" and having a good understanding of the dishes. Bar staff should regularly clear tables outside, even when by themselves at the bar.

AccorHotels certified review
Yvonne Couples - 15/05/2018
« Mrs »

All staff were helpful and dining was a first class experience. Daniel in the restaurant was one of the most helpful staff, obviously management material.

AccorHotels certified review
John Couples - 15/05/2018
« Beautiful place to stay. »

Enjoyed it very much. Staff were friendly and helpful. The room was great as was the food!

AccorHotels certified review
R.w. Business - 14/05/2018
« Nice Hotel but could be better »

The hotel is nice but there is a couple of points which let it down , if there is more than one guest at checkin it can take for ever , if there is a function on your room will be noisy until midnight and some of the rooms are tired so check your room on arrival.

AccorHotels certified review
Gary L. Couples - 14/05/2018
« Overnight stay »

Very pleasant room. With the exception of receptionist, I found the staff a little curt. Drinks very expensive. Very good breakfast.

AccorHotels certified review
D.h. Couples - 13/05/2018
« Will go back »

A lovely three night stay, the hotel was busy with a conference one day and two weddings on the other two days, but the service was still very good.

AccorHotels certified review
Carole M. Solo - 12/05/2018
« Beautiful setting but needs attention to detail »

Staff very courteous, friendly, professional -- full marks! Things that cannot be changed but would improve my experience: having to walk past the kitchen to/from reception. Not so good. Things that should be changed: decor in bathroom (Room 115) decidedly scruffy. Sink stopper broken so I manually closed the sink. Then could not un-stop it. Shower/bathtub "door" useless. Had to request "hand soap." Bedroom: bed v. comfortable. TV functioning poorly -- only about 3 channels available. Telephone across room -- what? no clock/radio/alarm??? Wine list: only 3 whites by glass. The NZ Sauvignon Blanc (Dashwood) very "dilute."

AccorHotels certified review
Jane L. Families - 10/05/2018
« Disappointed »

Our room was clean and comfortable but one bedside lamp didn’t work and there was only one teabag in the room when we arrived. Both of these were rectified fairly promptly but when we ran low on toilet rolls and asked for more we never received them. When we tried to book a table for 8 for supper on Sat night we were told there may be service problems because you had a function for 35 people going on. As a result, we didn’t receive one meal and service was appallingly slow. The poor waitress kept apologising. The bar ran out of some wine and said their supplier had gone bust. On Sat night the bar area was crowded with function guests and I had drinks spilled on me as I tried to take drinks to my family. On Friday night I had to ask for a replacement sandwich as the one I had was on the wrong bread and the sandwich was dry and stale. The manager replaced it and on our insistence refunded the cost but I had to wait while our family ate their food. Altogether very unsatisfactory.

AccorHotels certified review
Joan W. Friends - 10/05/2018
« Friendly and proffessional staff in a beautifully appointed hotel »

Excellent from the greeting in reception to the breakfast staff. We requested a quite room and were not disappointed, and such a comfy bed!

AccorHotels certified review
Chen Business - 09/05/2018
« ideal place for a brief retreat »

very quiet and lovely surrounding environment, decent inner decoration with classic and noble style, rich breakfast.

AccorHotels certified review
Rm Families - 08/05/2018
« Great venue, but let down by unskilled staff and very poor service »

We attended a wedding on Sunday 6th and stayed the night also. The ceremony was lovely, and the venue was also very fitting for a wedding. However, the service was poor. Waiters not knowing what they are serving in canapés. To 1 bar tender with a very large queue and 4 other staff in the next room bar chatting, we had to ask them to come help. Told that rooms didn’t have a fridge. It did. Tea and coffee was not refilled with not milk also. Also, a lack of understanding how to accommodate young children, one example was serving their food on a scolding hot plate. Waiters putting coffee and tea in arm’s length of toddlers. Obviously clearing the table for the first time. Scrapping food onto one plate as they slowly go around the table as if they were at home rather than having enough people to remover them or take them a few at time. Imagine going to a high-end restaurant with friends and have 1 waiter go around the table scrap all the food onto one plate! As I said before. nice venue but the staff might as well have been pulled in at the last minute from the local youth centre. So unfortunately I would not stay there again.

AccorHotels certified review
Mrs M. Couples - 08/05/2018
« Tranquil and relaxing »

A lovely overnight stay for our anniversary. Just wish we could have stayed longer. Elegant restaurant and attentive staff.

AccorHotels certified review
Karl Business - 08/05/2018
« good hotel »

good hotel on an exquisite location. Small but comfy rooms. Excellent service.

AccorHotels certified review
Ian K. Solo - 08/05/2018
« Below par »

Fridge did not work. TV did not work. Cobwebs in the bathroom. Used razor in the bath. Someone else's hair in the bath. Towels removed from the room before I had checked out.

AccorHotels certified review
Marilyn Friends - 08/05/2018
« Beautiful hotel in wonderful countryside »

Loved the hotel, room and location. There was a wedding on the day we arrived and this impacted the service. Only two staff (including one young pleasant girl who was in training) looking after 20 guests for their evening meal. We waited 50 minutes for our first course. When we had our main course the sea bass can only be described as meagre. We were given half an over cooked fillet on a bed of fennel. Two of us received the tail half which barely had a couple of mouthfuls of fish on it. I had to order a side of chips as I was hungry. My friend was given a second portion after complaining. We were booked as a party of 6 but when we came in for breakfast they could not accommodate us. We were told to sit at separate tables - not next to each other. The lady was quite aggressive but should have asked us to wait for the 6 seater table to become available or suggest we use the tables that had been set just outside the restaurant. She kept insisting that there was no way we could sit together instead of sorting the problem out. Maybe she was new or just hadnt been trained. Awful customer service. Another minus point was that we had intended to leave the hotel around 1030 but when we attempted to do so we discovered the road was closed due to a half marathon. Surely a note should have been dropped through our door to say that we would be unable to leave from say 10-12? We went for a local walk to kill time which we did enjoy and then after lunch returned to the hotel to collect our car. Before doing so we had some drinks on the patio and had WONDERFUL service from an English lady who had been on the bar also the previous day. Excellent customer service with a smiley face rather than the sulky aggressive breakfast lady.

AccorHotels certified review
Bill R. Friends - 07/05/2018
« Masonic Ladies Festival »

Overall very satisfied with thee service and preparation. We had a couple of minor issues and one which caused some consternation. The minor ones were a delay in starting the meal service which resulted in less time fore the entertainment and one table was not served their main course until they complained. The major issue was the price of the wine and bar drinks which at £40 for a not particularly top quality wine was a bit excessive. Other than this the food was excellent as were the rooms

AccorHotels certified review
Katy Couples - 06/05/2018
« Lovely location »

Beautiful location, bed very comfortable, good breakfast included and generally happy overall Small issue on morning of check out. Left the do not disturb on the door when going to breakfast but when I returned this had been removed and our room had already started to be cleaned. The beds were stripped and our belongings had been moved to clean around - I appreciate that there is a tight schedule when changing rooms over for customers however, this was still durijg breakfast hours and nearly an hour and a half before our checkout time. Having had a good stay overall this made me feel very rushed to leave and put a negative spin on my stay. I did mention this incident to both a member of housekeeping and reception but it seemed to be shrugged off. If there is not enough time for room turn around then you should change your check out/check in times

AccorHotels certified review
Kim D. Families - 03/05/2018
« Good Hotel but lacking in hospitality »

Hotel and setting good. the rooms good but lacking in power points. Food was good especially the breakfast. Only let down by the lack of staff and staffing standards of service. Not really a 4 star experience. Did receive a refund on the restaurant bill but would have much preferred a little extra care.

AccorHotels certified review
Anonymous Business - 02/05/2018
« Short stay, but lovely staff made it worthwhile »

We arrived late in the evening and were greeted by a very enthusiastic and attentive receptionist who helped us take our bags to the room (there is no elevator). Lovely room, clean and nicely decorated. Bar staff and breakfast team were also very helpful and friendly.

AccorHotels certified review
Mrs F. Couples - 01/05/2018
« Super hotel »

Very comfortable room, lovely setting and excellent bathroom. Breakfast was delicious.

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