Mercure Aberdeen Ardoe House Hotel & Spa 4 stars

TripAdvisor rating 4.0/5 1,281 reviews
Mercure Aberdeen Ardoe House Hotel & Spa
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Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Wedding reception and function rooms for up to 450 people

  • Over 80 exquisite varieties of Scottish Whisky in our bar

  • Leisure facilities, including a  gym, steam room and sauna

  • 30 acres of luxurious Scottish gardens and grounds

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Aberdeen Ardoe House Hotel & Spa

South Deeside Road
Blairs
AB125YP
aberdeen
united kingdom

Tel: +441224860600

Fax: (+44)1224/860644

Contact email

Check-in from 14h00

Check out up to 12h00

  • ABERDEEN STATION :   ABERDEEN

  • By plane

    ABERDEEN At 11.3km / 7.02 miles

  • By plane

    DUNDEE At 107.8km / 66.99 miles

  • By plane

    INV At 169km / 105.02 miles

  • By plane

    INVERNESS At 169km / 105.02 miles

  • By train

    ABERDEEN STATION At 4.8km / 2.98 miles

GPS :57.106238, -2.175486

Our accommodations

Classic Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Feature Double Room

  • Max. number of persons: 2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

BLAIRS RESTAURANT

Type of cuisine: Brasserie

When it comes to dining, Blairs Restaurant boasts a kitchen that does justice to its grand surroundings. The award winning chefs conjure up one winning dish after another, using fresh, local produce and the finest international ingredients.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAIRDS BAR

Type of cuisine: Brasserie

The Soapies Lounge offers a warm, open fire to greet you to these relaxed surroundings, with a selection of informal bar meals available.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DRAWING ROOM

Photo non contractuelle / Strictly non binding

With the focus on the roaring open fire of the grand fireplace, original features of rich wood panelling, opulent furniture & impressive artwork combine to make this the ultimate indulgence. Enjoy refreshments & home bakes to light lunches & suppers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAIRDS BAR

Photo non contractuelle / Strictly non binding

Enjoy a drink or meal in the relaxed surroundings of the Laird's Bar, where you can enjoy a dram from the impressive selection of Malt Whiskies while sitting in front of our crackling winter fire.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 370

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more

Our guest reviews for
Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,538 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,281 reviews

Very happy with experience - lovely Hotel in beautiful surroundings, being pet friendly enabled us to bring our dog.

Customer review rating 4.4/5

Christa B. Couples - 16/09/2019 AccorHotels review

Pleasant spacious room, hotel has excellent spa facilities which I used and Blairs evening meal was exemplary! Staff in the hotel very helpful.

Great conference venue, comfortable bedroom, good front desk and excellent access via new bypass.

Customer review rating 4.4/5

S D. Business - 16/09/2019 AccorHotels review

This was the first time the OGUK Legal conference used this venue, and I think we will come again. The only area needing improvement was the conference catering where the excellent lunch menu was marred by slow serving and the dinner menu was not great, though the (waiter) serving at dinner was better.

Hotel facilities were pleasant , Spa experience disappointing.

Customer review rating 4.4/5

Anonymous Friends - 15/09/2019 AccorHotels review

Room and meals were excellent. I was disappointed with the Spa experience. There was a problem with the pool and jacuzzi which meant that these facilities could not be used for part of my stay. During one of my treatments I slipped on the wet floor in the treatment room causing me to fall and hurt my arm, hand and lower back. Staff attended and appropriately assessed that I did not require to go to hospital. I continue to have pain which is managed with pain killers. I also thought it inappropriate when a workman came in to the reception area swearing loud enough for me to hear. Staff did apologies for all of the above.

Ok

Customer review rating 4.4/5

Anthony E. Couples - 14/09/2019 AccorHotels review

Good staff

Excellent

Customer review rating 4.4/5

Stephanie Couples - 12/09/2019 AccorHotels review

Great hotel, great staff, good food, great room, lovely pool.

Love the hotel, excellent staff.

Customer review rating 4.4/5

Christine Couples - 12/09/2019 AccorHotels review

We chose this hotel because we stayed there previously. The manager went out of his way to accomodate our request as did other employees like Alex in the lounge. Overall it's nice to stay at a place where customer service is a priority.

Nice relaxing break

Customer review rating 4.4/5

Peter M. Couples - 12/09/2019 AccorHotels review

As a returning guest I was not disappointed. Room was clean and spacious. Staff were all very friendly and welcoming. Used pool/spa facilities which were of a high standard. Meal in lounge bar was very good and reasonably priced. Only slight downside was breakfast. Some items has lain too long on the hot buffet and had become hard and difficult to eat.

Lovely relaxing stay

Customer review rating 4.4/5

L. B. Couples - 10/09/2019 AccorHotels review

Excellent stay, staff really friendly, room was lovely and food was amazing. Only had one slight downside and that was the room for breakfast in the morning was a bit cold but otherwise a great stay, will definitely be back.

Customer review rating 4.4/5

Anonymous Solo - 10/09/2019 AccorHotels review

To bed with no supper, service too long to wait. Very slow bar service. Comfortable bed. Shower sink flooding.

Brilliant

Customer review rating 4.4/5

Anonymous Friends - 10/09/2019 AccorHotels review

Was staying as we were at a wedding, but only put one complaint in, to witch I have sent email to the hotel, if you wish I could add it to this After having a shower I went to dry my hair, got the hair dryer to find that their was a burning smell, so I took of the filters to find it had never been cleaned, it was full of fluff and dust, I did try and clean the hairdryer, as much as I could, enough for me to dry my hair, this is a fire hazard, as I’m a hairdresser, I know how it can go out with a band a can go on fire, I did say to the receptionist but she couldn’t understand, Also on arrival to the hotel, checking in at 1.30 pm, was told that my room was dirty, I sure you would agree this is not what you should tell people arriving to stay in your hotel, just a simple, ( your room is not ready yet ) please let me know what you think of my message, stayed in room 117 on Saturday 7th sep 2019 mrs shirley L. Sh…

Excellent

Customer review rating 4.4/5

Morag D. Couples - 10/09/2019 AccorHotels review

First time staying here, and definitely won’t be our last. Excellent service, the staff are a credit to the hotel.

Quality service at all times.

Customer review rating 4.4/5

Mr&mrs R. Couples - 09/09/2019 AccorHotels review

We enjoyed our stay very much, the room was excellent and staff were very polite and efficient.

Great hotel in peaceful surroundings

Customer review rating 4.4/5

Colin K. Couples - 08/09/2019 AccorHotels review

Enjoyed our overnight stay at Ardoe House. Love the atmosphere. The room was very nice. The staff always welcoming and helpful. We have stayed here before and we will come back.

disappointed

Customer review rating 4.4/5

Carole A. Business - 08/09/2019 AccorHotels review

water wasn't replenished, nor were biscuits. room was clean but looked like it had been rushed round and towel thrown into sink on second day

Not the best experience to celebrate our first wedding anniversary at the location we got married

Customer review rating 4.4/5

Leah D. Couples - 08/09/2019 AccorHotels review

Hotel room was great, bed very comfortable. All staff very friendly. Had a meal in the restaurant, unfortunately our steaks were very over cooked. We had also booked in for the spa, I had already had to rearrange the time as they had limited availability so we had to take an early slot at 10am. On the day we arrived (around 5.30pm) I got a message to call the spa, I tried several times and the receptionist also tried with no success, eventually over an hour later we managed to talk to someone who told us they could no longer fulfil the appointments we had for the following morning. To find out the evening before a morning appointment was very disappointing, especially since I had already rearranged it in the first place. If you have staff absent you should make sure you have enough relief staff to fulfil all appointments already booked in.

Above average

Customer review rating 4.4/5

Thomas B. Couples - 07/09/2019 AccorHotels review

Very disappointed that we had to wait over 2 hours to be allowed into the room, we were hoping to take full advantage of all the facilities but luckily we never booked any treatments as this would of ended in disappointment, also young girl left on her own in bar to deal with irate guests also waiting for their rooms with a few being very rude which caused the young girl unnecessary stress, on approaching reception with the girls plight the abrupt senior person was not that interested, this would have been a lower score if not for the evening meal and restaurant staff, get you act together.

Customer review rating 4.4/5

Anonymous Families - 06/09/2019 AccorHotels review

Wonderful!

Beautiful had a fabulous time can't wait to go back

Customer review rating 4.4/5

Rossa Couples - 06/09/2019 AccorHotels review

It was really nice we only went for 1 night as it was a gift we were wishing we could of stayed longer. The staff were really friendly and helpful and what a lovely atmosphere just sitting drinking cocktails. Our hotel room was spacious lovely and bright room a tv on the wall it was really nice. We went for our meal in the restaurant it was delicious the steak was the way we asked for it. In the morning we had a lovely buffet breakfast then went to the spa were there was a juccuzzi, heated swimmpool, sauna and steam room it was fantastic.

I felt that the scottish warmth and welcome service was missing during our stay

Customer review rating 4.4/5

Yvonne P. Couples - 06/09/2019 AccorHotels review

All staff were professional, but there was no warmth or personal service which made you feel welcome. The language skills of some of the staff was limited, their understanding (especially on the phone) and the bar upholstery was not well maintained and drinks/plates left for long periods of time. Some staff's knowlede was also lacking The pool and spa area is not well sign posted and also in need of a makeover. The fact that you have to go outside is restricting the use, especially if the weather isnt good.

Friendly staff. Great location

Customer review rating 4.4/5

Huz Families - 05/09/2019 AccorHotels review

Lovely building loved the history of the place. The staff are accommodating and friendly. Would recommend staying here

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