Hotel - Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Aberdeen Ardoe House Hotel & Spa

4.5/5 1,100 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 77.35 GBP Non member rate
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre


  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 120 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,115 reviews

Our guest reviews for Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,100 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 10/08/2018 AccorHotels certified review
« Not the hotel it was »

Thoroughly enjoyed, but what chef puts streaky bacon out and it is not crispy,, back bacon yes, I can’t say I saw anybody taking any. Had to send soup back as it was Luke warm, why not have everything piping hot and it can cool down.

Anonymous Couples - 10/08/2018 AccorHotels certified review
« Satisfying 1 night stay »

Spacious room, clean and well furnished. Average restaurant with poor service.

Laura K. Couples - 10/08/2018 AccorHotels certified review
« Relaxing getaway just outside Aberdeen »

We really enjoyed our stay, our room was lovely and clean and the surroundings were very picturesque. We enjoyed breakfast, dinner and drinks in the hotel, all of which we couldn't fault. We also visited the spa where we thoroughly enjoyed our treatments. The pool area was a little run down and could do with a makeover, but overall the facilities were clean and we enjoyed our time there. We booked through a package on itison, which included a bottle of wine on arrival and snacks in our room, this was unfortunately the only let down for us. By day 3, we had not received our bottle of wine, so asked at reception, where they assured us it would arrive within an hour. 90 minutes later, there was still no wine, and we needed to get going, so we returned to reception where it took them around 20 minute to source a bottle of wine - not exactly something we could enjoy during our stay at this point. The snacks mentioned comprised of 1 packet of crisps... not sure if we missed out on how to get these! Despite these hiccups, we both really enjoyed our stay, and would recommend a similar deal to friends.

Mike P. Families - 10/08/2018 AccorHotels certified review

Stay excellent. Path to spa could do with a top up for gravel - getting a bit shabby. Maybe a bit of path edge weeding too. The puddle o the path just outside the spa is unwelcoming and ensures wet feet in the dark, been like that for 2 years now.

Anonymous Couples - 10/08/2018 AccorHotels certified review
« Fantastic value in luxury surroundings. »

Could not improve. All staff very friendly and helpful. Room very pleasant. Beautiful grounds. Evening meal very good value for money although service slightly slow for our liking. Very nice spa facilities. Impressive and extensive selection at breakfast. Would have liked to stay longer than one night!!

Anonymous Couples - 10/08/2018 AccorHotels certified review
« Very comfortable and restful in The Blairs suite. »

We thoroughly enjoyed our two nights at the hotel. The suite was very spacious and comfortable - we also enjoyed the pool and the overall atmosphere created by the helpful staff.

Anonymous Families - 09/08/2018 AccorHotels certified review
« Excellent »

Lovely hotel, friendly staff. Enjoyed our stay.

Elizabeth M. Couples - 09/08/2018 AccorHotels certified review
« Elizabeth M. »

Initially no towels in our room and when we called we got 2 swim towels. Room was hot. You staff was wonderful and very helpful. Food and drinks were good. We were sad that there wasn't anything to do there and no can to take us to town.

Mrs S. M. Families - 09/08/2018 AccorHotels certified review
« fantastic »

Hotel and location was lovely. Staff were very helpful. Was a lovely roomwere we had our pet dog, just wish we could have stayed a extra few nights.

Michael C. Couples - 09/08/2018 AccorHotels certified review
« Pleasant stay »

This hotel is well situated to Aberdeen very impressive and comfortable The food is very good Rooms are clean and comfortable I would recommend it and would gladly return

Mrs H. M. Friends - 07/08/2018 AccorHotels certified review
« Mrs H M. »

Exteemely pleasant. Staff were very friendly.

Susan B. Families - 07/08/2018 AccorHotels certified review
« Excellent customer service and awesome main restaurant meal »

Comfortable, friendly, helpful, beautiful, clean, relaxing

Cheryl Couples - 07/08/2018 AccorHotels certified review
« Enjoyable »

Lovely hotel, good food, comfortable bed - no complaints

Anonymous Solo - 07/08/2018 AccorHotels certified review
« Had a pleasant stay »

Staff very pleasant and helpful nice room overall happy with stay

Kirsty Couples - 07/08/2018 AccorHotels certified review

Upon arriving at 2 o'clock after we had been driving for 2.5hours we were told that the room was not yet ready. We had to wait till after 2 until we got allocated a room. The room was fine however there was a dirty razor left from the previous guest and also the bathroom floor was clear with bits of dirt over the floor. We then came back to our room after being out for the night to find that the lights were not working. This was an inconvenience as it meant we could not get ready for bed. The lights did not get fixed until 11.20pm. We were quite disappointed with our stay as we had been wanting to stay at the hotel for a while. We don't believe the standards were very high on this occasion.

Matt T. Couples - 06/08/2018 AccorHotels certified review

Our experience was very good. The one downfall was that we weren’t told the gym was unavailable.

Alison S. Couples - 06/08/2018 AccorHotels certified review
« Mrs »

We were staying for a wedding. The night before the wedding there was a power cut with there then being no gas, water and intermittent electricity. We were unable to wash hair in preparation for the wedding and there was not much done to compensate the issue (I know it was not your fault but I felt some sort of compensation would have been nice- even a small nod like a drink or something rather than leaving people in hot rooms with no water)

Jenny S. Couples - 06/08/2018 AccorHotels certified review
« A great stay in Privilege. »

We were lucky to secure a good deal on a 2 night stay in a Privilege room. It was excellent! The room was spacious and comfortable and the bathroom modern and spotless. The fridge, with complimentary soft drinks, and Nespresso machine, just added to the luxury. Although we didn't use it much, the 43" TV meant we could easily see the screen. It was really useful having an iron and ironing board in the room. There was plenty of hanging space, but more drawers would have been useful. It would also be useful if there was an hotel basic information pack in the room, possibly also containing a map of the hotel layout. Fortunately for us, evening meal was also part of the package. It was absolutely sumptuous both nights. The choices were interesting and varied and it was difficult to choose just one from each course. In fact, we tended to order different items, then swap half way through the course! The waiting staff were friendly, helpful and attentive. Breakfast was buffet style with ample choice of cooked and continental. Being picky, I would have liked an extra knife, on the table, for buttering bread/toast. We didn't get around to using the pool, or gym, (this time!), but would hope to another time. All the staff were encountered at the hotel were friendly and helpful. This was an excellent stay for us and we would definitely wish to return.

Jamie V. Couples - 06/08/2018 AccorHotels certified review
« Castle hotel - Yes please! »

Clean hotel, clean room. Friendly servers. All amenities needed. Lots of parking.

Russ G. Couples - 06/08/2018 AccorHotels certified review
« Could have been great »

Everything was perfect except the Spa. 1 was contacted 2 days before our arrival asking what treatments we wanted. The problem was that they had no availability for the day of our stay so we didn't have time to arrive early or stay another day and even though the price was included in our package, there was no refund for the spa charges. Due to an issue with the Motorhome we rented, our plans changed and we were able to arrive a day early so I booked another nights stay. I then contacted the spa to book those appointments but never got a response.

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