Hotel - Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Aberdeen Ardoe House Hotel & Spa

4.0/5 1,181 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 120 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,748 reviews

Our guest reviews for Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,181 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Gary Business - 08/02/2019 AccorHotels certified review
« Satisfied »

Check in was pleasant, room was nice, modern and spacious. Although would say that the plastic cups in the bathroom were both broken so could get a glass of water

Cameron M. Couples - 06/02/2019 AccorHotels certified review
« Magic night away »

A wonderful night away, all the staff were extremely friendly and helpful. The food and drinks were smashing and the facilities were brilliant. I had a lovely night away and would recommend to anyone

Matt W. L. Business - 06/02/2019 AccorHotels certified review

Good food & staff. Bedroom was comfortable and supplied well. The bathroom had mouldy blind and no radiator / towel rail in the bathroom which would be my only criticism. Extremely cold.

Anonymous Couples - 06/02/2019 AccorHotels certified review

Seating in bedrooms is uncomfortable. Two proper armchairs should be provided. Bar food menu small and not very tasty. Dining room portions small. Cutlery not well designed, ergonomically. Also commented on by other diners.

Arthur A. Couples - 04/02/2019 AccorHotels certified review
« Avis andArthur A. »

Excellent staff in all departments. Extremely welcoming and friendly. Very high standards.Food excellent.

Amanda Couples - 03/02/2019 AccorHotels certified review
« Relaxing »

A nice relaxing stay on a dinner bed breakfast and bottle of wine in room package. We did not get the bottle of wine in room but asked at dinner and had it then. There was no hotel information re Spa etc in the room

S. R. Couples - 03/02/2019 AccorHotels certified review
« Short break »

We have stayed now several times but feel things are slipping a bit. Cleanliness of room not as good as usual, very dusty skirtings and behind furniture. One member of breakfast staff a little abrupt. Tables along side breakfast hot food are disturbed as room is too narrow and near toaster etc. First glass of wine not pleasant but changed efficiently without question. Bedroom very cold on arrival and took all day and evening to heat up in horrendous weather, don't think heater had been on in long while. Bed not the most comfortable, large mattress topper which perhaps spoiled things, beds before have been very comfy.

David L. Friends - 03/02/2019 AccorHotels certified review
« Sandwiches from room service Friday was disappointing dry bread could not eat otherwise very satisfied »

Otherwise very satisfied

Colin T. Business - 31/01/2019 AccorHotels certified review
« MR Colin t. »

Nice stay

J B. Solo - 29/01/2019 AccorHotels certified review
« Huge very comfortable bed and excellent shower although small bath towels provided »

Stayed for one night for corporate dinner event. Bed only, room was large and very comfortable, shower only but it was a good one. Only quibble is the small bath towels provided. I had a long wait (15 minutes) at check-in while two people tried to sort out one guy's check-in - no-one acknowledged that I and two others were standing waiting for such a long time.

Mrs K. M. Couples - 29/01/2019 AccorHotels certified review
« Dinner,Bed&Breakfast »

Very enjoyable stay, lovely evening meal, superb breakfast A bit disappointing That there were a couple of dogs in the breakfast room ! Even though we are dog lovers i didnt think they should have been there, Would our Big German Shepard been as welcolme at the table ?

Lynn Friends - 29/01/2019 AccorHotels certified review
« Very happy with the rooms and service provided. The spa treatments were so relaxing and enjoyed by the whole party. »

Although my party was extremely pleased with our stay we were disappointed to find that dogs were present in the dining room at mealtimes, and in particular sat on the owners laps at the table. I would have expected this to be a health and safety issue.

Patrick Couples - 28/01/2019 AccorHotels certified review
« Relaxed yet professional »

A wonderful Burns night supper, service at dinner was at a great pace and not intrusive at all. Food was lovely, including the breakfast. A lovely spot, extremely relaxing. Thanks to all involved.

Michael M. Couples - 28/01/2019 AccorHotels certified review
« Fantastic overnight stay at Ardoe House »

Booked an overnight stay for my partner’s birthday and we had a very enjoyable stay, it exceeded expectations. The room was superb, spa and other facilities were great and the 3 course dinner was amazing. Best meal we’ve had in a long time. And on top of all that the staff were very friendly and helpful, which was noticed and appreciated. Would definitely stay again.

Grant M. Business - 28/01/2019 AccorHotels certified review
« Great hotel friendly people »

Great experience lovely hotel

Jan Friends - 27/01/2019 AccorHotels certified review
« Great girls weekend away »

Not in the centre of city. Hotel was in a quiet place so stayed in hotel and used spa facilities and restaurants.

Mrs S. Couples - 26/01/2019 AccorHotels certified review
« Mrs »

Our room and bathroom was really nice, clean and modern. Fantastic breakfast the next day also. The spa was great too and treatments lovely. The biggest disappointment was our meal on the Friday night. We were booked in for 6:30pm and were initially the only ones in the restaurant. Starter arrived and was average. I had the duck which was tough as old boots. I was surprised that sides were an additional charge. My duck arrived 10 minutes before the accompanying sides and only came after I reminded them. I ordered the Brussels sprouts with bacon and what actually arrived was mushed up shredded sprouts with what seemed like some kind of pulled pork (which was actually melt in your mouth but not what the menu described). My husband ordered a steak which was over cooked. For dessert we ordered a mix of ice cream and sorbet. They came in a tall ice cream glass but with a short spoon that wouldn’t reach the bottom ball. The service was very slow to say the least we waiting a long long time in between courses and for the plates etc to be cleared. The restaurant certainly wasn’t a fulll capacity neither. For 3 courses and a coffee we were there for almost 4 hours! We would stay in the hotel again for bed and breakfast but doubt we would be eating in the restaurant again.

Anonymous Families - 26/01/2019 AccorHotels certified review
« Great hotel with a Scottish feel »

Very friendly staff. Great food including extensive breakfast buffet Comfortable rooms

Mal Business - 25/01/2019 AccorHotels certified review
« Very pleasant, comfortable and clean »

Been to the hotel several times and experiences are generally good. I particularly enjoyed the evening meal this week. My only complaint is about the heating system, upon arrival in the room it was icy cold, it took several hours to get it to a decent temperature.

Ian R. M. Solo - 23/01/2019 AccorHotels certified review
« Good »

As on previous stays, staff excellent, hotel warm and comfortable, breakfast superb, but on both evenings the meal was below the standards I have previously experienced; crab cake was mostly potato, Cullen skink was cream and flour and not much else, greens overdone to mushiness. Disappointing.

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