Hotel - Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Aberdeen Ardoe House Hotel & Spa

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4.5/5 991 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 120 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Crib on request
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,404 reviews

Our guest reviews for Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 991 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ken R. Couples - 18/02/2018
« Bill »

Everything was going great until we tried to find the pool and spa. Follow the signs and before you know it a sign tells you to go in the opposite directions!! After a couple of minutes we decided to give up and return to the bar. The evening meal was great and the staff amazing. The following morning we discovered that we needed to go outside! To the pool and spa. Well, tiles falling of in the Turkish steam room! Sauna was looking tacky and smelling somewhat. The pool was more chlorine than water as my eyes were suffering. Left after 1 hour. On departure we were presented with a bill for the evening meal. Wow.didnt realise we had a bottle of rioja as well as a single glass of Merlot and a Martini and lemonade. Because I hate Rioja. After questioning the staff they said “well, you signed for it”? Do we check bills in hotel restaurants when we are presented with them on departing the restaurant when we have had a few? No!. They did eventually cross this off the bill, but what a palaver. Didn’t put us off visiting again but!

AccorHotels certified review
David V. Couples - 18/02/2018
« Expectations exceeded »

Nicely welcomed upon arrival, very nice room. Visit to bar was relaxing followed by very agreeable dinner in the restaurant. Nice sensibly priced house wine. Good night's sleep. First class shower. Excellent breakfast. All with sociable staff - result was a lovely experience.

AccorHotels certified review
Karen A. Couples - 17/02/2018
« Mrs »

Superb

AccorHotels certified review
Anonymous Business - 17/02/2018
« Good atmosphere, great room »

Good in all ways. Good atmosphere, great food, spacey room, fantastic shower. Room cleanliness was perhaps not the very best.

AccorHotels certified review
Brian S. Couples - 17/02/2018
« The room was not as described on Hotels.com I normally stay at the Marcliffe and was disappointed with the Ardoe. »

The room was not as described on Hotels.com. The carpet had not been cleaned as it should have. It was also the longest walk to and from the reception to the room.

AccorHotels certified review
Pauline Families - 17/02/2018
« Mrs Pauline L. »

Very enjoyable. The hotel is wonderful and kept immaculately clean by excellent staff. Beautiful setting.

AccorHotels certified review
Anonymous Families - 16/02/2018
« We were looked after well. »

Our stay was good. I was surprised by the lack of information on the hotel in the room, ie. spa facilities, times meals were served etc. It was also surprising that no snacks were available to be bought at the bar, i.e, crisps, biscuits with coffee, peanuts etc.

AccorHotels certified review
Anonymous Friends - 16/02/2018
« Fabulous stay at Ardo »

We had a great time in a privilege room which was lovely. The Evening meal was outstanding and the breakfast was excellent. The staff were very friendly and polite everyone spoke to us. We used the spa and had a very relaxing massage. There is a good size pool there also. We could not fault anything and would not hesitate to go back.

AccorHotels certified review
Paul M. Business - 16/02/2018
« Good »

Was happy with my stay till I got a email saying I was due £65 because i went over my budget witch I knew I was not and it took several phone calls and 2 days to sort it out

AccorHotels certified review
David R. Families - 16/02/2018
« staff very friendly & room excellent »

warm & welcoming. Will definitely come back. Food could have been a bit warmer though Asked if we would like water at table with evening meal. We said yes expecting a jug of iced tap water. A bottle of water arrived. Although this was probably on the drinks menu we did not expect a charge for this. Just a small point but I think staff should ask if you want tap water or mineral water. This is a marketing tactic

AccorHotels certified review
Tony A. Couples - 16/02/2018
« Nice break »

Bit of a mix up when checking in as receptionist said booking was not paid. We had booked using a voucher and had email confirmation etc. This was eventually sorted and we had a really nice stay. Room was very nice and comfortable. Dinner in restaurant was excellent, breakfast mainly really good apart from hard fried eggs and potato scones. Staff were excellent and very friendly and helpful.

AccorHotels certified review
Anonymous Business - 16/02/2018
« Interaction with staff all very positive - warm, friendly & helpful »

Just a couple of issues Cars had parked where they weren't suppoesed to be blocking the foot paths & stairs to reception. Had difficulties using the telephone in the room - could not contact room service or reception. Had to use mobile to contact reception to get someone from room service to call me. Not sure if it was the phone itself or my ability to use it - some instructions would be good. Duty manager came up personnaly to apologies and deducted the room service charge for the inconvience

AccorHotels certified review
Pamela B. Couples - 15/02/2018
« Relax »

Relax and enjoy the view

AccorHotels certified review
Carol O. Families - 15/02/2018
« Absolutely lovely! »

From check in to check out everything was superb-staff, room, food and chilled out atmosphere. Special thanks to Andrei Frolov for remembering us from our previous visits and the banter, it made us feel that wee bit special!

AccorHotels certified review
Gerry G. Couples - 14/02/2018
« Terrific »

Very attentive staff. Beautiful hotel and grounds. Delicious food with great menus.

AccorHotels certified review
Anonymous Business - 14/02/2018
« Very happy »

Staff very friendly, rooms very clean and food in restaurant was amazing.

AccorHotels certified review
Thomas W. Couples - 14/02/2018
« Very good and very welcoming »

The room was clean and tidy. The food was superb. We had a nice chilled out evening in the comfy bar. Breakfast was well laid out .it was hot and plentiful. This is a hotel that I will be returning to defo.

AccorHotels certified review
Craig A. E. B. Couples - 14/02/2018
« Ran out of tea bags however were replenished on request immediately. »

The excellent customer service from front house Andre and Ryan inside as waiter was exceptionally perfect . As all the other staff . Felt wine slightly overpriced. And a cheaper option could be made available. However food was to one of the best we have received.

AccorHotels certified review
Lorraine M. Couples - 14/02/2018
« Comfortable stay but disappointing breakfast »

Did not enjoy this stay as much as previous visit. The sandwich served for lunch was limp and not value for money. The cooked breakfast buffet was poor. Was also disappointed with the results of the apricot scrub treatment from the spa. Previous scrub treatment offered left better results for longer.

AccorHotels certified review
R. S. Couples - 14/02/2018
« Lovely getaway »

Being from Aberdee, Ardoe house was a lovely getaway only just out of the city but enough into the countryside. Beautiful rooms and excellent restaurant and service. Got this on a last minute and VERY GOOD deal!

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