Hotel - Mercure Aberdeen Ardoe House Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Aberdeen Ardoe House Hotel & Spa

4.0/5 1,165 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

  • 120 rooms
  • 119 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 5 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,569 reviews

Our guest reviews for Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,165 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Andi Couples - 03/12/2018 AccorHotels certified review
« Great relaxing getaway »

Friendly accommodating staff. Relaxing atmosphere and good facilities. The only things that were in need of rectifying was the main ceiling light in our room was hanging off, the coffee machine was leaking and the stand alone lamps were not working...all 3 did not really affect our stay only a slight nuisance

Richard H. Business - 30/11/2018 AccorHotels certified review
« Overpriced poor food »

great hotel, facilities and bedrooms only to be let down by overpriced poor quality food (evening bar menu)

Alexander T. Couples - 30/11/2018 AccorHotels certified review
« Relaxing »

High standard of accommodation, helpful staff and excellent food.

Hazel Couples - 29/11/2018 AccorHotels certified review
« Comfortable and chilled »

Having stayed at the hotel several times before, we knew it would be an enjoyable stay. Common areas are always nice and well furnished. Staff pleasant. Rooms spacious, clean and comfortable. Not sure if they have always had them, but inclusion of safes and fridges in rooms a bonus. We just had two issues during this particular stay. The curtains in our room were not hung correct and were hanging down on one side - a small thing which should have been noticed by housekeeping or another member of staff during its preparation for our stay. Secondly, we ate in Soapies on our first evening, which we have done previously, however it was somewhat disappointing on this occasion. Whilst my food was fine, my husbands wasn't. He opted for the chilli, but found it not only bland but poor quality meat, as it was chewy and grissly and was unable to finish it. We did mention it to our waitress who kindly discounted it by £4. Other than that, we did enjoy our stay, but did eat outwith the hotel on our second night!

Mary T. Solo - 28/11/2018 AccorHotels certified review

Attentive staff & overall a relaxing time There was the mistake which led staff to believe I was staying with a partner which was embarrassing in the dining room - I had advised the hotel of this before I arrived as I had had an e-mail confirming my booking a couple of days before my arrival with my name & a mans name listed No token available for the locker at the pool on Sunday afternoon - staff looked after my handbag at the desk but I was not too happy

Patricia Families - 28/11/2018 AccorHotels certified review
« Wonderful getaway »

Lovely night, beautiful setting, comfortable rooms, classy place overall and delicious food

Magnus Business - 28/11/2018 AccorHotels certified review
« remember to ask first »

the staff was good polite and helpful as always pity the bar staff was not trained in how to pour a pint of Guinness and to do correctly as always i forgot this and get one to end the day only then to regret it but need to learn my lesson and watch which staff do it correctly and not presume that even when shown at tap they still get wrong never being one to waste a pint i just drank it and reminded myself to ask first if they can do correctly.

Graham P. Business - 28/11/2018 AccorHotels certified review
« Ardoe »

Issues with the length of time taken to be served at the bar and then for food to be brought. 45 minute wait when only a few people in the bar / restaurant. Beef chilli tasteless, as if been microwaved, sour cream hard from being in the fridge.

Yvonne J. Couples - 26/11/2018 AccorHotels certified review
« Amazing »

This was 3rd time at this hotel. Had an amazing time so relaxing and food fantastic !

Paul S. Business - 26/11/2018 AccorHotels certified review
« Mr »

Very good, nice clean room and the new gym is very good.

Anonymous Families - 26/11/2018 AccorHotels certified review

The overall stay was great as always, however the housekeeping standard has dropped, little things you cannot miss like dead wasps in the ceiling lampshade! Check in and check out good although I think the receptionists were new as not really aware of the room type. We’ll be definitely back

Alison E. Couples - 25/11/2018 AccorHotels certified review
« Mrs »

Staff were friendly and helpful. The hotel is set in a lovely location. We had dinner in the Blair restaurant: there was a good choice and the meal was tasty and beautifully presented. Staff were on hand for our every need.

Usman A. Couples - 23/11/2018 AccorHotels certified review
« Wonderful residence, wish there was a shuttle bus into town!! »

Staff all very polite, helpful and very kind. They made my stay very pleasant. The bedrooms were fantastic, warm clean and had nice views. The room service was prompt with fresh food. Being used to hotel I found it awkward being in what is a very large house.. but after sipping on a drink in front of the open fireplace while I was waiting for my room to get ready - I was in a total comfort zone. Thereon my stay was great. My only complaint is the £15 taxi journey into town (£30 there and back). The residence should provide a shuttle bus service into town as it's only 10 minutes away... Lovely stay and would love to stay there again

Anonymous Couples - 23/11/2018 AccorHotels certified review
« MR »

lovely hotel, room, staff and food.

Michelle Couples - 22/11/2018 AccorHotels certified review
« Relaxing time for two »

Fantastic from start to finish. Gorgeous hotel with a nice real fire to welcome you. Smooth check in. Nice and comfortable rooms, maybe a wee bit of tlc needed in places but overall very nice. Great massage although was disappointed that pool was more leisure centre than spa feel and no robes and relaxation room to finish off the experience. However massage itself was very relaxing. Gorgeous evening meal where all staff were super attentive, selection of food was fantastic and we got seated in front of a gorgeous roaring fire which was great. Breakfast the following morning was nice, plenty of selection and the addition of a 12 noon check out meant we had plenty of time to relax prior to leaving.

Anonymous Couples - 21/11/2018 AccorHotels certified review
« lovely break in a beautiful hotel »

We had a short one night stay and it was lovely. Beautiful setting ,beautiful room, excellent staff and a great breakfast.

Laura A. Business - 21/11/2018 AccorHotels certified review
« Mrs »

Very comfy bed, lovely staff, lovely gym and pool

T. Families - 21/11/2018 AccorHotels certified review

Incredible experience! The staff were amazing and very attentive. It was my mums 60th birthday and everyone made the weekend really special for her. The food was incredible and the facial was insane! I’ve never had such clear pores! The hotel itself is beautiful and the decor is amazing, we will 100% be coming back, Ardoe House has a special place in our hearts.

Jenny Couples - 21/11/2018 AccorHotels certified review
« Pleasant stay but no atmosphere »

Came to stay overnight as we were given a gift voucher for our 25th wedding anniversary, we got married there 25yrs ago. This is promoted as a ‘scottish mansion’ but unfortunately it was almost impossible to see anything ‘scottish’ about it apart from the fact it’s situated in Scotland! Although all the staff were non-Scottish, they were very nice and polite but I can’t help thinking foreign visitors would be disappointed. There was no atmosphere about the hotel and the whole place looked like it needed a bit of tlc. Food was very good and again staff were efficient. Not sure ardoe is a place I would recommend now which is very sad as it was a special place to myself and my husband.

Anonymous Couples - 20/11/2018 AccorHotels certified review
« Was really good »

Very good service . Rooms were so clean and friendly staff and the food was amazing

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