Mercure Aberdeen Ardoe House Hotel & Spa 4 stars

TripAdvisor rating 4.0/5 1,211 reviews
Mercure Aberdeen Ardoe House Hotel & Spa
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Hotel extras

  • Pet-friendly accommodation and facilities throughout

  • Wedding reception and function rooms for up to 450 people

  • Over 80 exquisite varieties of Scottish Whisky in our bar

  • Leisure facilities, including a  gym, steam room and sauna

  • 30 acres of luxurious Scottish gardens and grounds

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
Leisure and activities
  • Indoor heated pool
  • Fitness centre
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Aberdeen Ardoe House Hotel & Spa

South Deeside Road
Blairs
AB125YP
aberdeen
united kingdom

Tel: +441224398801

Fax: (+44)1224/860644

Contact email

Check-in from 14h00

Check out up to 12h00

  • ABERDEEN STATION :   ABERDEEN

  • By plane

    ABERDEEN At 11.3km / 7.02 miles

  • By plane

    DUNDEE At 107.8km / 66.99 miles

  • By plane

    INV At 169km / 105.02 miles

  • By plane

    INVERNESS At 169km / 105.02 miles

  • By train

    ABERDEEN STATION At 4.8km / 2.98 miles

GPS :57.106238, -2.175486

Our accommodations

Classic Double Room

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Privilege Room

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Feature Double Room

  • Max. number of persons: x2
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

BLAIRS RESTAURANT

Type of cuisine: Brasserie

When it comes to dining, Blairs Restaurant boasts a kitchen that does justice to its grand surroundings. The award winning chefs conjure up one winning dish after another, using fresh, local produce and the finest international ingredients.

Lunch

12:30 - 14:30

  • Mon
  • Tue
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  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAIRDS BAR

Type of cuisine: Brasserie

The Soapies Lounge offers a warm, open fire to greet you to these relaxed surroundings, with a selection of informal bar meals available.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

DRAWING ROOM

Photo non contractuelle / Strictly non binding

With the focus on the roaring open fire of the grand fireplace, original features of rich wood panelling, opulent furniture & impressive artwork combine to make this the ultimate indulgence. Enjoy refreshments & home bakes to light lunches & suppers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
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  • Sat
  • Sun

LAIRDS BAR

Photo non contractuelle / Strictly non binding

Enjoy a drink or meal in the relaxed surroundings of the Laird's Bar, where you can enjoy a dram from the impressive selection of Malt Whiskies while sitting in front of our crackling winter fire.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 370 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 450 people

Find out more
Mercure Aberdeen Ardoe House Hotel & Spa Meeting Room

Our guest reviews for
Mercure Aberdeen Ardoe House Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

7,019 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,211 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.4/5

Anonymous Couples - 16/04/2019 AccorHotels certified review

Outstanding. Thank you

disappointed with the room

Customer review rating 4.4/5

Scott Families - 16/04/2019 AccorHotels certified review

Disappointed that when we tried to have a shower in the morning there was no hot water .

accommodation, facilities wonderful

Customer review rating 4.4/5

Leanne G. Couples - 16/04/2019 AccorHotels certified review

only there for a night but for an Accor mercure hotel it was lovely dinner and breakfast was wonderful

Excellent

Customer review rating 4.4/5

Skippy Friends - 16/04/2019 AccorHotels certified review

Staff service and food was first class

Very comfortable and pleasant stay

Customer review rating 4.4/5

T. S. Couples - 16/04/2019 AccorHotels certified review

Lovely comfortable room, friendly staff, good food. Only disappointment on one evening waited 55 minutes for starter at evening dinner.

Great!

Customer review rating 4.4/5

Laurent Families - 16/04/2019 AccorHotels certified review

Great experience, with very attentive staff!

Nice hotel with lots of potential but currently failing to meet the billing.

Customer review rating 4.4/5

R S. Couples - 16/04/2019 AccorHotels certified review

Lengthy check in as staff were struggling to cope with the requirements of a guest whose booking wasn't as it should be. Nice large room, however, the glasses in room were dirty and had lipstick marks around the rim. The room was cold and had cobwebs dangling from the ceiling above the bed. There was no guest information available in the room regarding the facilities at the hotel. The availability of a spa was appreciated however the changing areas were tired and in need of refurbishment. The food provided in the restaurant was very nice, however, the service was appalling. The Maitre D' and head waitress seemed to know what they were personally doing however the rest of the wiating staff were clueless and had not been trained or instructed properly. Simple tasks like offering bread, taking orders, providing information on menu choices and delivreing food seemed to be beyond them. A number of dishes came and went as the staff didn't know which table they were for and my wife received two of the same deserts at the same time. This didn't improve wit hthe breakfast service. After being seated and asked if we would prefer tea or coffee, the tea never materialised. After a considerable wait a second request was made to waiting staff which was met with some indignation. This was then compounded by having to request milk following the arrival of tea. As stated earlier a grand hotel with lots of potential that could easily be rectified by some basic training, better supervision and an improved attitude of staff who take a pride in their work and the facilities thay are offering guests.

Food Service (Breakfast & Bar)

Customer review rating 4.4/5

Anonymous Business - 16/04/2019 AccorHotels certified review

I’m very disappointed with the last 2 stays at the Ardoe House Hotel, the issue with food seems to be endemic both at breakfast and evening meal. My stay between the 25th and 28th Mar 2019 before my wife arrived and stayed the weekend with me was problematic. For example, on entertaining the restaurant for breakfast I ordered 2 poached eggs then made toast and used the self service buffet before returning to my table. I started to eat my breakfast thinking the poached eggs will arrive any moment, but after maybe 5 more minutes asked the person in charge ‘where are my poached eggs?’ I had almost finished my breakfast when the poached eggs were brought to my table to eat them alone. The next morning again I ordered poached eggs, thinking the previous days problem wouldn’t be repeated, to my astonishment it did, this time I didn’t ask anyone where were my poached eggs, these never Regarding evening meals, I’ve had to wait a long time (between 45 and 65 minutes) for my starter and then told ‘sorry’ the chef has not prepared your starter but plated your main. This has happened on the dates as previously mentioned as well as tonight e.g. Tues 16th April 2019. People who arrived after me in the bar had received both starters and mains before me starter arrived. In the past I’ve been give the wrong starter so it doesn’t surprise me that these mistakes are made. Finally, my company pay for DBB, if I stay in the hotel in future I’ll ask for B&B only and eat out. Very disappointing! Mr Kevin H.

Exceptional

Customer review rating 4.4/5

Joseph, M. Couples - 16/04/2019 AccorHotels certified review

A very enjoyable stay. Beautiful room and surroundings. Staff very helpful and go out of their way to be of service. My dietary requirements were met to my full satisfaction.

Nice place, good location- a few tweaks and it could have been perfect.

Customer review rating 4.4/5

Doreen S. Couples - 15/04/2019 AccorHotels certified review

Staff definitely 10/10 (except one) but sometimes seemed like there was no manager/supervisor running things. No complimentary bottle of wine in our room for arrival / no teaspoons in the room for the tea tray / no bottle opener for the bottles in mini bar. Dinner menu didn't change and no daily specials to supplement it. Tables in the bar didn't fit chairs used - not a comfortable experience to eat there. Cushions in the drawing room would have been good. When checking out there seemed to be a problem with our bill - the receptionist was lovely but had to get a supervisor to help her, there was no apology or explanation of what the problem was from the supervisor, she looked distinctly unhappy ... bit hassled maybe. The bill was correct.

Great staff and food

Customer review rating 4.4/5

John W. Couples - 15/04/2019 AccorHotels certified review

Had a pleasant stay with good food and very pleasant staff. If I was to have an "off" comment...it was the bed mattress was too hard?

Good short stay with family

Customer review rating 4.4/5

Mig B. Families - 15/04/2019 AccorHotels certified review

Upgraded to a premium room which had a better view but not much bigger. The water didn’t get replenished in fridge after first night. Would rather water than coke etc. Coffee at breakfast awful. Staff and service was great. Pool was lovely and bar really good. Apart from the niggles I have mentioned it was a good stay.

Refreshed

Customer review rating 4.4/5

Fraser D. Couples - 15/04/2019 AccorHotels certified review

Myself and mrs arrived to a very welcoming reception.we were checked in and told how to find our room.we got in to our lovely room.used the stunning bathroom shower then followed up with a couple of drinks just before dinner.great choices of food.haggis bites were yum.we both had steak.cooked to perfection.followed by 1 hell of a pudding selection.enjoyed the evening.when in bed it got a bit too warm so i had to open window.i think it was due to no aircon/duck feather duvet.no biggy really.morning met us with a with a wide selection of cooked breakfast.loved it before using the spa.i will deffo be back.see yous soon i hope

Enjoyable stay with a lovely room.

Customer review rating 4.4/5

Ken Couples - 14/04/2019 AccorHotels certified review

Room was absolutely first class with excellent facilities and looked as if it had been refurbished recently. Meals were good with some excellent local produce. Disappointed at always having the same vegetables at dinner. Desserts were fantastic. Breakfast was good but only fried eggs on offer. Added supplement items for breakfast looked nice but not worth the extra. Swimming pool was excellent but a lack of lockers with keys.

Extremely satisfied.

Customer review rating 4.4/5

Nance S. Business - 14/04/2019 AccorHotels certified review

I stay in this hotel most months for either 1/2 nights and am always extremely satisfied.

Trainer on a BP Management course

Customer review rating 4.4/5

Nigel G. Business - 14/04/2019 AccorHotels certified review

The conference facilities were ideal for what we required and the conference staff extremely helpful and cooperative. Overall the meals were extremely good for 30 attendees and trainers. The room had obviously been refurbished and was very comfortable - some of the best night's sleep I've had in a hotel.

Very enjoyable stay

Customer review rating 4.4/5

Bev H. Couples - 14/04/2019 AccorHotels certified review

What a Great hotel with excellent staff, a very good selection of tasty food at any time of day plus relaxing Spa facilities .We really enjoyed staying at your hotel as a base whilst my husband took part in a golf competition . Beautiful grounds and all the staff were so helpful friendly and professional It might have been our first stay but I am sure we will be back again soon thank you

Mr

Customer review rating 4.4/5

Anonymous Business - 13/04/2019 AccorHotels certified review

Very enjoyable, nice room great staff

Customer review rating 4.4/5

Sheila M. Families - 13/04/2019 AccorHotels certified review

Peaceful and relaxing hotel with welcoming and friendly staff, spotlessly clean, lovely beds and excellent food. On top of that even our dogs were given a warm welcome. We could not fault a thing we had a wonderful short stay in this beautiful hotel, only wish it could have been longer. Obviously well run by a great team so keep up the good work as it’s not often you find a place like this. We will definitely be back!

Peaceful location, spacious room

Customer review rating 4.4/5

Frances B. Couples - 13/04/2019 AccorHotels certified review

We enjoyed a 5 night stay in a spacious classic room., big enough to spread out in for that length of time. Very quiet hotel. Staff were pleasant, especially the breakfast time staff . Breakfast choice very good. Our one bar meal was disappointing however the staff worked very hard to address the disappointment. Internet connection needed renewing every evening which was frustrating. Over all a good hotel, which we definitely would return to.

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