Hotel - Mercure Brandon Hall Hotel & Spa Warwickshire
Mercure Hotel Mercure Hotel

Mercure Brandon Hall Hotel & Spa Warwickshire

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4.0/5 1,330 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  GBP
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
    • Solarium
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 17 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

With 120 bedrooms, the hotel offers a range of accommodation options including executive rooms, suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as air conditioning, WiFi and satellite TV.

  • 120 rooms
  • 120 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 20 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,816 reviews

Our guest reviews for Mercure Brandon Hall Hotel & Spa Warwickshire

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,330 reviews
AccorHotels certified review
Halina W. Families - 18/06/2018
« Wedding day Heaven »

We stayed after ours Sons wedding, the whole day was an amazing experience. There was one hiccup with the evening food but was quickly rectified by the staff it was enough to take the edge off but not a disaster. The rooms are clean and comfortable, the bed was so good. But the best has got to be the staff they are friendly, professional and go out of their way to make your stay as good as possible and the wedding ran like clockwork again this was down to the amazing staff who ran the day, I would recommend Brandon Hall for weddings or just a nice hotel for a break in the beautiful grounds.

AccorHotels certified review
Christine C. Friends - 18/06/2018
« spa visit »

the hotel was clean and the food very good but the overall experience left a lot to be desired. We arrived at 3.15pm and the room wasn't ready we had to wait another hour and then we had to ask at reception who still had to check . Reception staff were very unhelpful, they had no knowledge of the area no idea about the spa, which was just about average . the bar was dull and dinghy and very expensive ven for a hotel.

AccorHotels certified review
Ian S. Solo - 17/06/2018
« very satisfactory. »

Only problem was no safe in my room, other wise facilities, staff, food, service and amenities very good.

AccorHotels certified review
Anonymous Couples - 17/06/2018
« So relaxing! »

The room was clean and spacious, the staff were excellent and dinner was wonderful!

AccorHotels certified review
Spinner Couples - 16/06/2018
« Nice breakaway »

Lovely location, nice hotel , pool and spa, just needs a few improvements in key service areas to make it a great hotel

AccorHotels certified review
Jan C. Business - 16/06/2018
« Excellent »

Staff were excellent. Reception was very prompt and very pleasant the two girls were really friendly. The soup I had was also very nice. Relaxed a bit in the bar which was great also. Breakfast was excellent with promt and pleasant service. Rooms were very clean and warm. Highly recommend this hotel.

AccorHotels certified review
Dave S. Business - 15/06/2018
« OK »

It was OK main problem is menu has never changed over several years and the other night a couple of menu options weren't available - which is not uncommon - but one of them was the cheeseboard and surely this is not something you would expect to be out of ?? At breakfast arriving at 8.45 a large number of the drink and cold options were either unavailable or almost depleted

AccorHotels certified review
Sue B. Business - 14/06/2018
« A convenient stay for business »

A good location for my business trip. Good parking and free wifi so I could work in my room. Very good service from the restaurant staff.

AccorHotels certified review
Jan G. Families - 13/06/2018
« Ideal location for us, good rooms and helpful staff. »

Efficient booking, comfortable room & bed and high quality facilities.

AccorHotels certified review
Anonymous Business - 13/06/2018
« Mr »

Spa and gym facilities were great but room was dated and worn in a way I wouldn't expect from Mercure

AccorHotels certified review
Rebecca Couples - 12/06/2018
« Hotel lovely, spa a let down »

We came to stay to celebrate our first wedding anniversary as we got married at Brandon Hall. We have a lovely chilled weekend, with a delicious 3 course meal and overnight stay in a lovely feature room. We have no complaints about the hotel and staff in the hotel and would definitely stay there again. However unfortunately the spa facilities was the let down of the weekend. Myself and my husband had booked a spa treatment each, 6 weeks in advance. When we got there, I found out that I had been booked in for the completely wrong treatment. I asked for the staff members' name that had booked me in for my treatment initially and was told, this wasn't the first time this has happened, which not what I wanted to hear when I was already angry and upset, because I wasn't able to have my chosen treatment and because of the meaning of the weekend. I couldn't then be accommodated for that treatment due to staff skills/experience and when I asked staff my options of alternative treatments, they couldn't be specific, as they were renewing their brochures and weren't fully aware of the treatments they were offering. I also wasn't given much time to decided because I was told I was "eating into my treatment time". Therefore I decided to ask for a refund as I wasn't in the mood for a relaxing spa treatment after that. I felt that the staff couldn't offer me my refund quick enough. This unfortunately ruined my afternoon. However the stay with the hotel was amazing, friendly and approachable staff, fantastic meal and lovely room.

AccorHotels certified review
Mel Friends - 12/06/2018
« Lovely relaxing stay. »

Excellent. Lovely clean room. Excellent food friendly staff especially our dinner waiter didnt catch his name sorry (english n wore glasses..) lovely clean pool and spa area relaxing ground. Everything you wanted for a short break away.

AccorHotels certified review
Tracy D. Couples - 12/06/2018
« Very disappointed »

Room was not ready at checking in time, window in bedroom would not stay open it was a boiling hot day, didn't get a winks sleep because we were to hot, waiter did not come to table to take payment for evening meal, so I had to go up to kiosk. It was supposed to be a anniversary treat to my partner, for the money I paid I was very disappointed. My partner has complained, and head office are dealing with it, and are going to give me a discount

AccorHotels certified review
Mrs R. Couples - 12/06/2018
« Excessive noise »

All was good until the Saturday evening of 02/06/2018 as we were given a room above a function room and the ladies music got louder which we had to endure as nobody was answering the phone on reception, the ladies in question should surely have been given the rooms that were nearest the din. Earlier in the evening we asked someone as to when the music was turned off and he told us 1 am as the ladies booked the hotel every year. We should however mention that our experience in the restaurant earlier in the evening was excellent. the food was good and the service from the staff was first class. it was a shame about the noise as it would stop us from using the hotel again.noisy

AccorHotels certified review
J A. Couples - 11/06/2018
« A country retreat, relaxing and enjoyable »

My partner was fortunate in receiving this dinner , bed and breakfast overnight stay when we entered a draw whilst having Sunday lunch with you. What a lovely, totally unexpected treat! I have spread the word about such a good marketing idea - well done, we certainly will be coming again.

AccorHotels certified review
Claire Business - 11/06/2018
« Very hot! »

The bed was comfy, the facilities were all fine, the food was good but not amazing. My biggest problem was that the bedroom and the conference room were both incredibly hot and stuffy with no air con. I could only open my top window of the bedroom as windows opened onto a flat roof accessed from the corridor, so I didn't feel safe to leave the big one open. I did use the fan provided but the nearest plug point was too far away for it to do much good.

AccorHotels certified review
Nuala G. Business - 11/06/2018
« Comfortable one night stay, lovely room, quality staff and good food in restaurant »

I've summed it up in my one sentence. This was a one night stay attending a conference.

AccorHotels certified review
Chris Families - 11/06/2018
« Relaxing night away »

Very good, staff friendly and the food was excellant

AccorHotels certified review
Rach Couples - 11/06/2018
« Really lovely hotel and every member of staff was really friendly which was so lovely thank you »

Hotel is lovely and grounds. Staff were so friendly was refreshing. Deserts were a bit slow and below par in restaurant but rest of food was nice. Room lovely- please could we have instructions for the espresso machine. Could we have a few more veggie sausages in the morning

AccorHotels certified review
Gigi Couples - 10/06/2018
« Wonderful »

Fantastic from start to finish

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