Hotel - Mercure Farnham Bush Hotel
Mercure Hotel Mercure Hotel

Mercure Farnham Bush Hotel

3.5/5 744 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 89.00 GBP Non member rate
From 84.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:00
    • Opening hours : Week-end 11:00-22:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 94 bedrooms offer guests a range of accommodation options including privilege rooms, four-poster rooms, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as WiFi and flatscreen TV.

  • 94 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Baby bed
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating 2,502 reviews

Our guest reviews for Mercure Farnham Bush Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 744 reviews
Anonymous Business - 11/09/2018 AccorHotels certified review
« Noise and mold »

A lot of noise in the morning from guests and hotel staff. The bathroom has mold on the sillicone plus the showerhead was black/moldy amd looked grim.

Tom H. Couples - 11/09/2018 AccorHotels certified review
« Nice hotel in lovely town »

Not bad. Room was a bit small and dark but was fine for our purposes

Charlie Couples - 11/09/2018 AccorHotels certified review
« The 1 night stay was extremely over priced for the quality of room. »

We payed £170 for a one night B&B following a wedding we attended locally. The room quality was poor and extremely over priced. We have been to a number of weddings this year and stayed in much higher quality rooms for LESS money. The room was very large but poorly dressed which made it feel very unwelcoming. The decor was shabby and worn. The bathroom was very small in comparison to the size of the bedroom and had a cheap, low quality suite. We had a terrible nights sleep as the floor boards above us were very squeaky, we must have been underneath a corridor as the noises went on from the early hours into the morning. The only reason for my rating of 3 is reasonable cleanliness and helpful staff.

Jon R. Friends - 11/09/2018 AccorHotels certified review
« relaxing »

really enjoyed it - very welcoming

Anonymous Couples - 11/09/2018 AccorHotels certified review
« Nice hotel let down by poor customer service »

I really liked the rooms but was disappointed that the reception could not provide me with a toothbrush in the night. I then had to ask twice for a toothbrush in the morning.

Steve T. Solo - 11/09/2018 AccorHotels certified review
« Do the management ever walk around and do inspections?! »

The lady on the front desk was very pleasant and polite. However, this hotel in Farnham is a disaster. Cob webs with dead spiders, cracks on the wall in the bedroom, rusty old radiator on the bathroom, skirting boards that need re painting. For £128.00 per night I was not impressed and would never recommend this hotel

Sarah M. Couples - 09/09/2018 AccorHotels certified review
« We had all we needed, fine for a one-night stay. »

The service was good, we had all we needed, our bathroom seemed a bit 'tired', the shower took forever to warm up but it was clean.

Jonb Families - 09/09/2018 AccorHotels certified review
« Bush Hotel August 2018 »

Comfortable and convenient hotel

Ds Couples - 09/09/2018 AccorHotels certified review
« Disappointing »

Our disappointment with this hotel started at check in. New and untrained staff didn’t acknowledge us. When we finally got our room key she couldn’t direct us to where the room was. Didn’t tell us breakfast times and wasn’t able to confirm a dinner reservation. The room was comfortable but decor a bit tired. One small bottle of mineral water was provided but not replenished on following day. Tea tray also not properly replenished and drinks glasses not cleaned. Service in restaurant was good, food ok but with plenty of other places to eat in Farnham this wouldn’t be top of my list. Breakfast was tasty but apart from the hot selection other things weren’t replenished, bread was left empty for over half an hour and when staff were asked for more said there was none (it seemed that this was because it was by then just past the 10am deadline for breakfast) however when pressed they did provide a few slices. Information in the room was out of date, breakfast was until 10am but in room said 9.30am. Shower thermostatic control not working although when reported they apologised and said they would get it looked at immediately. Checkout was very slow although staff were apologetic. This could be a lovely hotel but it needs serious attention. This wasn’t the standard we had expected from a Mercure hotel, overall I would say not worth the money.

Dr F. S. Families - 07/09/2018 AccorHotels certified review
« Good location but hotel rooms and facilities leave much to be desired »

Location great but several issues 1 Entrance door to room 5 was disgusting filthy and pigeons mess all over entrance 2 Bedside light not working left side 3 Fan in bathroom not working 4 no interior door lock and this room enters from public area 5 Wash basin blocked 6 sheets and pillow cases different colours

Simon W. Couples - 05/09/2018 AccorHotels certified review
« Very enjoyable stay in a characterful hotel »

Our room was clean, comfortable and quiet. The staff were all very friendly and helpful. Hotel has lots of character. Very wide range of breakfast options.

John Couples - 05/09/2018 AccorHotels certified review
« Not brilliant »

Arriving - reception was welcoming - walking to our room which was executive - Travelodge is far better - the corridor was shoddy , clean but needs a refurbish . Room was clean, ground floor , bed very comfy, but had been set for one person. The towels are very worn , the towels I use and v hotwash for my Labrador are in better condition . The saving grace in this hotel is the breakfast and staff on the restaurant . We did not have enough coffee in our room , and reception had no access to room service and could only offer instant coffee.

Couples - 04/09/2018 TripAdvisor review
« Town centre hotel with lots of character »

Excellent stay. Staff all very friendly & helpful. Our room was comfortable and quiet. Very wide range of breakfast options with no long queues.A traditional hotel with lots of character. Not just another sterile, clinical, anonymous modern place!

Our hotel has responded to the review
Our hotel has responded to the review

Dear valuable Guest, First of all, I would like to thank you for taking some of your precious time to write on your experience at Mercure Farnham Bush hotel. I am very glad to read that we have been helpful and friendly and made you enjoy your stay. I should say that the property is a 16th century building with lots of character as you have mentioned. I am delighted to know that you appreciated its features and facilities. Please let us know when you are back again, I will tell you its story and I am convinced that you will listen to me with interest. Feel free to contact me, I will make sure to arrange for a drink and make sure you are at your ease again with us. Thank you and best regards Kamel SENHADJI General Manager

Bernard P. Business - 03/09/2018 AccorHotels certified review
« Ok, but problems with the parking system and key cards are very annoying »

Ok, but problems with the parking system and key cards are very annoying.The Bush used to place the parking number strips under a guests door by 5:30 AM but no longer do that Having to waste 5 minutes or more to go to the front desk to get one is a bother. Also my magnetic card for the door lock kept having to be reset, Also for the rooms bordering the parking lot, the door in the back should be fitted with an electronic lock like the rooms so that anyone with a room key can open the door.

Mr W. Couples - 30/08/2018 AccorHotels certified review
« nice quiet night at The Bush »

Decided to stay in Farnham for the weekend. Hotel was good ,in the middle of town, Breakfast very good

Anonymous Families - 29/08/2018 AccorHotels certified review
« A Great Welcome and a pleasant stay. »

Fine but the lack of a lift to the second floor bedrooms means we will probably not be back. What a shame but you must cater for the less mobile visitors.

Steve Families - 28/08/2018 AccorHotels certified review
« Very good »

Easy check in. Pleasant room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen H., We very much appreciate your comments regarding your stay at the Mercure Farnham Bush Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kamel SENHADJI General Manager

Jay Families - 28/08/2018 AccorHotels certified review
« Lovely big rooms and pleasant setting »

The hotel itself is dated but very charming. It’s in the middle of the town centre so very convenient as there is no charge for parking. We were given two rooms - one was huge with a separate dressing area. The other was very small with just a double bed. We requested a larger room and were immediately given another huge room which we were happy with. Rooms were clean, comfortable and with lots of space. Both had AC and tea/coffee making facilities. Bed was comfortable. Reception staff were friendly and attended to any requests we had. Breakfast was lovely with menu items as well as hot and cold buffet. We had done a group booking online and I had emailed the hotel a couple of times and tried to phone a few times but there was no answer to either which was slightly frustrating hence rating is a bit lower. However luckily all our requests had been taken into account when we go there. So the only issue really was the pre-communication before the stay. Otherwise happy with the hotel and service.

Anonymous Couples - 28/08/2018 AccorHotels certified review
« An unattractive, run-down, unloved and rather dirty hotel »

Unloved, unmodernised, undecorated, ancient furnishings and rather dirty. Carpet in our room worn, possibly dirty, certainly unwelcoming.

Leigh C. Couples - 27/08/2018 AccorHotels certified review
« Perfect romantic engagement get away »

The hotel itself was just gorgeous and when I paid for a suite thinking just a bigger bed maybe a bit of a bigger room i was SO shocked by the gorgeous penthouse like suite me and my fiancé had booked. Huge suite, beautifully designed and for such a good price £400ish (breakfast included which was delish) we had the most perfect weekend which was just want we wanted as we were recently engaged. The staff were extremely helpful and attentive and working in a 4 star hotel in Newquay i know how difficult keeping a smile on your face can be! Unfortunately the spa was fully booked so we didn’t get to experience the full relaxation but will definitely next time!! Already recommended to friends and family. We will be back!

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 89.00 GBP Non member rate
From 84.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates