Hotel - Mercure Winchester Wessex Hotel
Mercure Hotel Mercure Hotel

Mercure Winchester Wessex Hotel

3.5/5 1,598 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pets allowed 10  GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service.All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.

  • 94 rooms
  • 94 non-smoking rooms
  • 2 family rooms
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Telephone
    • Baby bed
    • DDI - Direct Dialing In
    • Iron in room
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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3.8/5 AccorHotels Rating 3,572 reviews

Our guest reviews for Mercure Winchester Wessex Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,598 reviews
K L. Business - 09/07/2018 AccorHotels certified review
« Lovely stay in Winchester close to the Cathedral »

The receptionists were very polite and the breakfast menu looked great even though I didn't have time to try out the cooked breakfast. The room was comfortable although the hotel is a bit dated and can do with some updating.

Xxx Couples - 08/07/2018 AccorHotels certified review
« Fabulous location »

Appreciated late check out, and understand that meant we could not check in early, which would have been nice too

Bruce I. Families - 08/07/2018 AccorHotels certified review
« Needs an overhaul. »

Enjoyed the room and the bar. Had trouble using the Wi-Fi. With an infant in a push chair, the only entrance with a ramp is at the back of the hotel, and there is no signage indicating this. The door was locked and it took about five minutes for a hotel employee to open it. Then one needs to somehow operate a small mini elevator to get to reception and the bedrooms.

A S. Friends - 08/07/2018 AccorHotels certified review

We arranged for two friends to sleep at the hotel because a catastrophic leak meant we had no water. In spite of that they would have been more comfortable staying with us. Both got little sleep for two nights because of heat (fans provided were inadequate) and because of the noise, particularly from the adjacent building work. I was paying but not staying. After three abortive calls when I was passed around the world, it seems the only way I was able to pay was by turning up in person.

David M. Families - 08/07/2018 AccorHotels certified review
« O.vernight stay »

Nice hotel, good breakfast, great location. Parking limited

Linda P. Couples - 06/07/2018 AccorHotels certified review
« Very nice hotel enjoyed our stay, one morning was doggy at breakfast, but no complaints »

Good overall experience

Anonymous Families - 06/07/2018 AccorHotels certified review
« very enjoyable trip away »

Nice room, lovely view, comfy beds. Slightly disappointing breakfast

David J. Friends - 06/07/2018 AccorHotels certified review
« Satisfactory »

The weather was hot and my room even hotter. The rooms need air conditioning.

Richard G. Business - 06/07/2018 AccorHotels certified review
« Good experience as always »

Friendly staff, clean, comfortable bed, nice breakfast; all good

Janet J. Couples - 04/07/2018 AccorHotels certified review
« delightful staff, excellent location, building/food etc typical dull chain hotel needing updating »

see above. We were very impressed with your helpful staff .. we had medical equipment and they looked after us very well and cheerfully The location of the hotel was excellent (room noisy but you cannot control neighbour,s demolition work) The room needed updating. Had a very effective shower but took ages to persuade the taps to deliver water. Building generally dull in and out. Only ate breakfast in hotel which was ok but no more. Car parking a nightmare .. surely it could be reorganised.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janet J., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Eric-Enno Snel General Manager

Family - 04/07/2018 TripAdvisor review
« Great location, spacious rooms although a bit dated decor wise and efficient staff »

This hotel is good value for it's superb location, the decor is dated but the rooms are very comfortable. There are a few categories so make sure you know what you are getting. One of our windows didn't open properly which was annoying on a hot night but there are fans. If the hotel is not busy they should avoid using these with broken handles. Staff are sparse but efficient and friendly.

Anonymous Couples - 03/07/2018 AccorHotels certified review
« Very good »

Good customer service and great location in middle of city centre. Only thing was the very warm room. Fan helped a bit but sleep was a bit disturbed by the warmth :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma E., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

Shirley Couples - 03/07/2018 AccorHotels certified review
« Good »

The room was lovely the only problem I have is that under the footrest was pants and socks left by the last guest also the basin in the bathroom had a gritty feel to it where the cleaning solution had not been washed off

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shirley-anne G., Thank you for taking the time to tell us about your experience at the Mercure Winchester Wessex Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric-Enno Snel General Manager

Anonymous Friends - 03/07/2018 AccorHotels certified review
« Hot »

I've never stayed I such a hot hotel before it was truly unbearable at night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan G., Thank you for taking the time to tell us about your experience at the Mercure Winchester Wessex Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric-Enno Snel General Manager

Steve R. Couples - 02/07/2018 AccorHotels certified review
« Good Hotel, Close to city centre »

Rooms were clean comfortable and parking available. Access to our rooms for older people would be a problem. From the lift we needed to use stairs to get to our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen R., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

Anonymous Solo - 01/07/2018 AccorHotels certified review
« Location »

The location can't be beat if you want to be near the Cathedral and the High Street shops. Trade off is that some street noise might be heard. The rooms on the Cathedral side have huge trees blocking any view of the Cathedral and if they are in bloom and you open the windows, bees and pollen from the trees fly into your room, so keep windows closed. The rooms need updating as the carpets, curtains, and furniture are worn and stained in places. The breakfast buffet is excellent. Overall, it offers great location, friendly helpful staff, good food, but if you want elegance or modern updated rooms, then this might not please you especially for the price. There is no pool spa, or gym. This is a hotel for location so decide what is more important to you, location or amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline S., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Hksuey Families - 01/07/2018 AccorHotels certified review
« Great Location »

The best thing about this hotel is the location. However, some of the staff weren't particularly friendly and whilst the breakfast had a really good selection, it wasn't cooked particularly well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dutt S., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Eric-Enno Snel General Manager

Colin M. Business - 28/06/2018 AccorHotels certified review
« Friendly helpful staff made this an enjoyable stay »

A very nice hotel right in the heart of Winchester

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin M., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

John M. Families - 28/06/2018 AccorHotels certified review
« Very poor plumbing »

Recption -good and friendly quick checkin.Started in room 147 after not being able to flush the toilet were moved to 141 which was not much better(cistern took at least 10 mins to top up).Breakfast was ok with a decent choice.Checkout was quick and easy.

Joseph I. Couples - 28/06/2018 AccorHotels certified review
« Executive room, not so Executive »

I wasn't very impressed with this room. The decor looked as though it was done in the 1970's when the hotel was built. There were stains on the wall and paint touch ups of a different shade i presume was to cover up stains/damage. After unpacking i tried to put the bedside lamps on only to find one didnt work. When i looked to check if the switch on the light was off i dscovered the lampshade was held on with one of its securing bars, the other three were broken, that is why the lampshades were crooked. Well i suppose the bulb had blown so i tried to turn on the one on the dresser, same thing, didn't work. Then i went to open the windows and of the two only one of them had a handle, the other one was broken off completely. By this time i was feeling a little disappointed so i decided to run a bath only to find the hot tap wouldn't turn off and by this time i was in the bath and the water was getting hotter and hotter as i fiddled with the tap, opening and closing it until i finally got it off. If i never had a strong grip i don't think i would of got it off. At least the shower worked as i was too scared to use the hot tap in the bath again. At over £100 a night not including the £12 a night you have to pay to park your car in their carpark i did not find this very good value. By the way i found Winchester to be a lovely place with nice shops, great pubs ( Bishop on the Bridge, great food, great service and very reasonable ) and great people. I would visit Winchester again but don't think i would stay at the Mercure Wessex Hotel.

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