Hotel - Mercure Winchester Wessex Hotel
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Winchester Wessex Hotel

Paternoster Row 
SO23 9LQ  WINCHESTER
UNITED KINGDOM

1,401 reviews
TripAdvisor Rating Based on 1,401 reviews
See rates
Best price guarantee
From
From 75.00 GBP Non member rate
From 71.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pet allowed 10  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pet allowed 10  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service.All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.

  • 94 rooms
  • 94 non-smoking rooms
  • 2 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Iron in room
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 2,734 reviews

Our guest reviews for Mercure Winchester Wessex Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,401 reviews
AccorHotels certified review
Margaret G. Business - 20/07/2017
« Dissapointed »

Hello, Thanks for the invoice. I'd just like to say how disappointed we were with our stay at the hotel this time. We've stayed a few times in the past and it's been a wonderful experience, this time however the room we were in was very hot, very noisy as it faced the street, the shower leaked all over the bathroom floor, there was no air filter in the bathroom and the pillows felt like rocks! The reason we stayed there was for an early start on Tuesday at the University of Southampton for my husband with meetings all day. He wanted a good night's sleep before the busy day... As it turned out we both felt washed out the next day. If we had known all this beforehand we wouldn't have stayed there even for free!! We found a fan in the closet and kept it on during the night but it was still very hot. During our past stays we have been situated at the other side opposite the Cathedral which was very quiet and peaceful, it didn't occur to me to ask for that this time, I just assumed we'd there again! Regards margaret giles

AccorHotels certified review
Anonymous Friends - 20/07/2017
« Room was far to hot »

Check in and out were dealt with effeicently, the breakfast was good however the room was far to hot even with the window open throughout our whole stay.

AccorHotels certified review
Ld Business - 20/07/2017
« Nothing special »

The hotel was fine, but I wouldn't recommend it to anyone. The location was the only positive thing, the rooms were very dated, items were broken inside and I didn't appreciate my view over a carpark and being overlooked on 3 sides by other rooms.

TripAdvisor certified review
ozpoms2017 Couples - 20/07/2017
« Pleasant overnight stay. »

Great location, right in the heart of Winchester, opposite the cathedral, and one minute from the main street. We were lucky enough to hit market day, so an added bonus. The breakfast was very good value and the room we stayed in was excellent with a large, comfy bed for a good night's sleep. Parking is right next to the hotel.

AccorHotels certified review
Lodgy Families - 19/07/2017
« location, location  »

Perfect view of Winchester Cathedral. Handy car park. Spacious and well appointed room. Very good breakfast!

AccorHotels certified review
Anonymous Families - 19/07/2017
« the housekeeping was abysmal. everything else was the usual standard »

After 5 nights i complained that our sheets had not been changed, nor had our floor been vacuumed. On the sixth night, when the room still had not been cleaned, the Manager got housekeeping in to change the sheets and vacuum. the next day, the room was not cleaned at all, the wet towels were still on the floor. things improved slightly over the next few days but i was never happy with the housekeeping staff. there were face cloths available only on the first day. i rented a total of 3 rooms for 11 days each. My room (211) was to be a Premium room. it was not. this is my 3rd extended stay at this hotel and the first time i have felt it necessary to complain

AccorHotels certified review
Sue S. Couples - 18/07/2017
« a comfortable room with a great view »

The room and bed were both very comfortable and the hotel felt welcoming. We enjoyed the breakfast selection and felt very relaxed during our stay. The view of the cathedral was lovely and the proximity to the main attractions is wonderful. Staff on reception were welcoming and friendly. There are only 2 comments that we thought we should make -The bathroom may need a lick of paint in the near future and the car parking seems rather expensive as we are already staying at the hotel.

AccorHotels certified review
Ben Couples - 18/07/2017
« Enjoyable one night stop »

Everything worked in a slightly dated decor city centre location. Staff were very helpful and friendly

AccorHotels certified review
Ricky Couples - 18/07/2017
« Ok - but nothing special »

Arrived at the hotel 15.30hrs and our room wasn't ready until 16.00! Premier room with good big bed. Kettle/Coffee machine and fridge, but only one plug socket so we had to unplug the fridge to plug in the kettle ect. Housekeeping didn't refill tea/sugar or drinks for our second night. Yes we could have phoned reception and asked for more but that's basic stuff that should be done without asking. Breakfast was ok.

AccorHotels certified review
Simon Couples - 18/07/2017
« Friendly, helpful staff and a comfortable night's sleep. »

The great asset of the Winchester Mercury is its location, convenient for shops and if course the cathedral. The smiling welcome from the staff is also appreciated, as was the welcome drink in the bar. Breakfast was good, but some fruit would gave made it even better.

AccorHotels certified review
Anonymous Families - 18/07/2017
« Lack of service expected from a Best Western »

Disappointed that you could not provide food for our party. We were a party of 11 staying in 6 rooms. We chose your hotel for the amenities we would usually expect

AccorHotels certified review
Chris Couples - 17/07/2017
« Let down by the size of the room »

The room was too small for a double. The bed was pushed into the corner of the room which meant either climbing over the other person or entering from the bottom of the bed. I ended up spending most of the night in contact with the wall and had a rubbish nights sleep. It was a double bed crammed into a single room. We didn't have a chance to complain at the time because we were in a rush upon arrival and by the time we got back it was 2.15am and we just wanted to get to bed. If booking a double room for 2 people I expect there to be enough room for both people to get in and out of bed on their respective sides. Breakfast however was very nice.

AccorHotels certified review
Sarah Families - 17/07/2017
« Sarah »

Reception was good, our room 230 dated the bathroom in need of repair. We were out late and had planned to have a lie in but was woken up at 5am by the crashing and banging of the deliver lorrys. This went on for about half an hour. I couldn't close the windows because the room was too hot and ther was no air conditioning.

AccorHotels certified review
Christine A. Families - 17/07/2017
« Nice hotel in a wonderful location and a very good breakfast »

As my daughter was getting married in the Winchester Guildhall, we had booked quite a few rooms for family and friends' but am sorry to say that my room was never serviced. The bed was never made or the towels changed. My daughter also informed me that her room (which she shared with her bridesmaid the first night and then her new husband the second night) also wasn't serviced and the wet towels form the night before had to be re-used!! I don't know how this happened but if was quite a bad oversight. Can someone please explain why this happened?

AccorHotels certified review
George Couples - 17/07/2017
« Ok, pleasant service, dated decor, rock hard pillows »

Ok, lovely location, great staff, naff decor, hard pillows but all clean

AccorHotels certified review
Unknown Business - 17/07/2017
« Poor Room Location »

Poor room location and noise during the night both inside and outside hotel.

AccorHotels certified review
Sarah H. Business - 17/07/2017
« Great Location....desperately needs refurbishing »

The location of the hotel is perfect for visiting Winchester, but for the cost of £145 for a twin room for 1 evening NOT including breakfast we felt was not value for money. The classic twin room we had was at the rear of the hotel so if you like hearing commercial dustbins been emptied from 4am onwards this is the perfect room. There was no bottled water available in the room. The general decor was tired and shabby I dropped an item behind the bedside table and on pulling the table forwards the dirt and dust on the skirting board was stood about 1/2 inch deep.Would we stay here again No to be honest not unless there was a major revamp.

AccorHotels certified review
Wood Families - 16/07/2017
« Good  »

Cappuccino was cold in the bar !

AccorHotels certified review
Tg Families - 16/07/2017
« A nice, friendly hotel in a great location. »

The hotel is in a great location right by the Cathedral and has easy access to the centre of Winchester. The check-in staff were all very pleasant and helpful and the rooms comfortable and spacious although perhaps could be improved by a small update. The one thing we did have a slight problem with was accessing the room with a pram as the lift for the first floor wasn't actually on the same level as the rooms (unless of course there was another lift that we didn't find?). We would however have no hesitation returning to the hotel for a stay in the future.

AccorHotels certified review
Jonathan W. Business - 16/07/2017
« Disappointed. »

I stayed 2 nights. On the first night, I was tired and just wanted to eat and retire to my room. At 6.45pm, I was told that due to a big party of people eating in the restaurant I could not eat at that time in the restaurant, bar, or have room service, until at least 8pm. This was very disappointing and frustrating, as I was then forced to go out and search for a restaurant, when all I wanted to do was eat quickly and gave an early night, having had a 5.15am start that day.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 75.00 GBP Non member rate
From 71.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 19 km ibis budget Southampton Centre
ibis budget Southampton Centre
From
From 49.00 GBP Non member rate
From 46.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 19 km ibis Southampton Centre
ibis Southampton Centre Hotel
From
From 55.00 GBP Non member rate
From 52.25 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 19 km Novotel Southampton
Novotel Southampton Hotel
From
From 79.00 GBP Non member rate
From 75.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 19 km Mercure Southampton Centre Dolphin
Mercure Southampton Centre Dolphin
From
From 60.00 GBP Non member rate
From 57.00 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in WINCHESTER
See rates