Mercure Winchester Wessex Hotel 4 stars

TripAdvisor rating 3.5/5 1,748 reviews
Mercure Winchester Wessex Hotel
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Hotel extras

  • Five fully-equipped meeting rooms for up to 200 guests

  • Wedding facilities capable of accommodating 200 guests

  • Nearby attractions include Winchester Cathedral

  • Enjoy traditional British cuisine at the Wessex restaurant

  • Pet friendly hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed 10.00 GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Winchester Wessex Hotel

Paternoster Row
SO23 9LQ
winchester
united kingdom

Tel: +441962312800

Fax: (+44)1962/849617

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BOURNEMOUTH INTERNAT At 59.4km / 36.91 miles

  • By plane

    LONDON HEATHROW At 86.7km / 53.88 miles

  • By plane

    SOUTHAMPTON At 19km / 11.81 miles

  • By train

    WINCHESTER At 1.6km / 0.99 miles

GPS :51.06123, -1.311941

Our accommodations

The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service. All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.

Small Double

  • Max. number of persons: x2
  • Area: From 10
  • Wireless internet in your room
  • Business Desk
  • Bathroom products
  • Iron
  • Direct dial telephone(...)

Classic double or twin room

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron(...)

Standard Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 20
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron(...)

Executive Double room

  • Max. number of persons: x2
  • Area: From 20
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron(...)

Privilege room

  • Max. number of persons: x2
  • Area: From 20
  • Views: Historic side view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Bathroom products
  • Iron(...)

Our restaurants and bars

WESSEX RESTAURANT

Type of cuisine: Brasserie

The Wessex Restaurant offers the very best of British produce and features magnificent floodlit views of the Cathedral by night.

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KING'S LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 218 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 200 people

Find out more
Mercure Winchester Wessex Hotel Meeting Room

Our guest reviews for
Mercure Winchester Wessex Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

4,269 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,748 reviews

The stay was okay but...

Customer review rating 3.8/5

Vijay S. Business - 19/04/2019 AccorHotels certified review

The rooms need a serious overhaul Feels like I live in King Aelfred’s times The washbasin taps are from another era No central heating Good thing is great people out to make the stay comfortable- Vijay Pamana and Alankrita were top notch ad went above the call of duty. Thank you.

Loverly Location with a wonderfull view of the Cathedral

Customer review rating 3.8/5

Tony Couples - 19/04/2019 AccorHotels certified review

Lovely Hotel, great location, could do with the décor updating, a little tired looking, staff were very helpful, we really enjoyed our couple of days.

long weekend stay

TripAdvisor rating 3.5/5

Derrick W Couples - 19/04/2019 TripAdvisor review

the hotel is a little tired,but that did NOT spoil our stay at all.Staff very friendly & helpful.Room spacious & comfy. Ideally located for shopping or walking by the river. From our room we looked straight at the cathedral. If i there was anything i would recommend would be firstly some people had to wait for up to 15 mins before there was anybody behind the bar serving & secondly i would like to have seen a different menu for the restaurant rather than the same one for bar meals. My wife & i would definitely stay at this hotel again

Dear Derrick W I’m so glad that you had an enjoyable time during your stay at The Mercure Hotel Winchester Wessex. I will discuss your comments about the service at the bar with my Food and Beverage Manager and I hope we can welcome you back to the property in the near future. Kind regards, Eric-Enno Snel General Manager.
Customer review rating 3.8/5

Astrid D. Families - 18/04/2019 AccorHotels certified review

As a regular guest to the hotel I have a few observations that I would like to highlight. The staff are very nice and helpful without a doubt, and often go that extra mile to make my stay comfortable so well done to the reception staff - Kristyna and Viktoria in particular are very helpful, accomodating and lovely ladies in the team, Very helpful Manager - Vijay and GM Eric too. Perhaps this may be sited as the only reason for my rating here as satisfied and why I return back. However, the property is in desperate need of a revamp and looks very tired, its dated and well used now, begging for a change in furnishings and modernising. Walk in showers are much preferred to baths, sofas need an upholster as they are sinking in, and can't really sit comfortably without being guided by the sinking foam on autopilot, to one side, some beds are very hard with no topper in place, so quite uncomfortable to sleep without getting a backache. The a/c's don't work for almost 8 to 9 months that I have stayed now since 2018, in several rooms since last summer- be it in the classic, executive or privilege rooms that I was in, the showers are often not functioning well across the rooms I have stayed and hence, I had to be moved to another room, toilets are old and need a real overhaul as they don't work properly. I was kindly offered table fans which at least made the room a bit cooler, but is really not the repeated experience each stay, I am hoping for. I think the restaurant menu needs a revival too and more options included in it, the starbucks at the bar option is a welcome add on, which is good. A fridge in every room would be much appreciated esp to chill water or keep fruit and have in the early morning if I wake up. Lovely to have courteous staff all through the hotel, but sometimes that is not enough, to over compensate the inconvenience for extended periods of time with the other things around that don't work as well. A few points to make note is to have enough towels, hangers for the guests checking in .. I have to usually request for a second set of towels for two of us. Coffee is not topped up everyday, sugar satchets too few and not topped up, ensure the topper of mattress is in place. A pair of highball glasses in the room. There are only 2 mugs and not a single cup and saucer in sight. I also think the rates charged for a 4 star of this level of comfort, is quite high compared to Mercure in SouthHampton. A few areas that must be attended to - proper working a/c's and toilets, a fridge in every room, more plug points in the room to connect a kettle and laptop and devices - often I have to ask for an extension cord, as I have devices to charge and there are not enough plug outlets. Lamps are tilting in some rooms or don't come on.

Good

Customer review rating 3.8/5

Sue M. Couples - 17/04/2019 AccorHotels certified review

Very efficient and friendly staff

Great location

Customer review rating 3.8/5

Caroline Couples - 17/04/2019 AccorHotels certified review

Friendly, super helpful staff. Rooms need upgrading.

Satisfactory

Customer review rating 3.8/5

Mrs K. D. Couples - 17/04/2019 AccorHotels certified review

This was our fifth visit to The Mercure, Winchester as it is so conveniently located for our favourite walks and restaurants. The rooms have always been pleasantly decorated and the beds comfortable. Unfortunately on this visit we were given a very dated room with a four poster bed. The bed was comfortable and the room was clean, but the walls were in desperate need of painting and paint was peeling off the bath and ceiling.The fabrics were dated and faded and the towel rail did not work. The room was also cold. The staff were friendly and helpful, and the buffet breakfast was good value. I do think that £12 to park in the hotel car park is very expensive.

Beautiful view, perfect weekend away

Customer review rating 3.8/5

Tracey Couples - 16/04/2019 AccorHotels certified review

One of the most comfortable beds we have ever slept in, beautiful view of cathedral, spotlessly clean room.

Mrs M Magiil

Customer review rating 3.8/5

Marge M. Families - 16/04/2019 AccorHotels certified review

We were in room number 228 which is next to a entrance door to the rooms. This door squeaked so loud every time it was opened and the a bang. The was continuos traffic until 2am an th then started again at 6am. I hardly slept. I reported this to the reception the next morning and they went up and agreed the door was very noisy. Very disappointed that this was not picked up by maintenance. Also for a 4 star hotel there could have at least been a biscuit to have with tea in the room. Never stayed in a 4 star that never had. The breAkfast was also disappointing for a 4 star. The waffles were very hard. Definitely not worth £15.95. Overall not a good experience and I will not be staying in a Mercure hotel again.

A bit disappointing but a nice view

Customer review rating 3.8/5

Anonymous Business - 16/04/2019 AccorHotels certified review

The staff member at check in wasn't rude but she wasn't very friendly, her colleague the next day was lovely and eager to please. I thought I had booked a room with a proper double bed, as per the photo, but it was two beds pushed together - with a very hard line where they connected. I partly chose the Executive double room as I thought I would get a proper double bed. I thought the room would be smarter and with a bit more shine, I have paid less at other hotels for nicer, more cosy, more appealing rooms. I wouldn't go for a Mercure again based on this experience.

Mr

Customer review rating 3.8/5

Steve B. Solo - 16/04/2019 AccorHotels certified review

Friendly, efficient, clean and comfortable.

Lovely stay

Customer review rating 3.8/5

Annie B. Couples - 16/04/2019 AccorHotels certified review

Lovely room very clean comfortable and quiet

Noisy hotel machines spoiled our stay

Customer review rating 3.8/5

Matthew S. Couples - 16/04/2019 AccorHotels certified review

Nice hotel but room 121 was very noisy from the sounds of whirring hotel machinery underneath which woke me at 0500 hrs and rather spoiled the stay. I don’t understand why machines need to be running at night.

Excellent central location

Customer review rating 3.8/5

Chris R. Couples - 15/04/2019 AccorHotels certified review

Cannot fault the hotel. Only a loud argument in the car park at 11.30 pm marred our stay

Our stay at Mercure Wessex Hotel, Winchester

Customer review rating 3.8/5

Sandra R. Couples - 15/04/2019 AccorHotels certified review

Quiet and comfortable. Easy walking access to City Centre. The only negative issue was the expense of parking, and the clock-watching to make sure we didn't overstay in car park. We had to wake up earlier than desired to make sure we topped up the parking fee, as we couldn't get into hotel car park.

Satisfactory except for the comment below

Customer review rating 3.8/5

Edward T. T. Solo - 14/04/2019 AccorHotels certified review

Clean room. Pleasant reception, bar and restaurant staff. Breakfast and evening meal good. Exception. My room, 244 at the rear of the hotel overlooking a car park. Woken at 03:45 by noisy men returning to their vehicles, loud shouting for 15 minutes. The next morning the receptionist said that other guests had reported the same.

Disappointed.

Customer review rating 3.8/5

Mike Couples - 14/04/2019 AccorHotels certified review

As a worldwide traveller with Accor Group hotels, this Mercure disappointed. Breakfast was good and well presented with aimable staff in attendance. Reception was a robotic experience and the mattress on the bed was not up to standard, saggy in middle, thus a poor night s sleep.

V good service

Customer review rating 3.8/5

Sandro D. S. Business - 14/04/2019 AccorHotels certified review

Just one night but essential and very good service

satisfied

Customer review rating 3.8/5

Jane Families - 13/04/2019 AccorHotels certified review

We were quite happy with our experience. The staff were all very helpful. The furnishings and décor were tired and in need of some refurbishment. The enamel in bath was coming away. Food in restaurant was not very exciting.

Winchester

Customer review rating 3.8/5

Anonymous Business - 13/04/2019 AccorHotels certified review

Very welcoming, quiet, good location.

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