Hotel - Mercure Winchester Wessex Hotel
Mercure Hotel Mercure Hotel

Mercure Winchester Wessex Hotel

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3.5/5 1,543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pet allowed 10  GBP
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service.All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.

  • 94 rooms
  • 94 non-smoking rooms
  • 2 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Iron in room
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 3,372 reviews

Our guest reviews for Mercure Winchester Wessex Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,543 reviews
AccorHotels certified review
Anonymous Couples - 13/04/2018

Comfortable and convenient location

AccorHotels certified review
Andrew T. Solo - 13/04/2018
« Good but could be better »

Good but annoting background hum evident in room (224)

AccorHotels certified review
Richard B. Solo - 11/04/2018
« Good location in Winchester »

I was happy with the room, was in a quiet location as requested. Staff were very friendly. I tried to book a second night but was disappointed to be given a higher price than I paid for my first night; which i felt was not good So I checked out and used another venue.

AccorHotels certified review
Paul G. Couples - 10/04/2018
« Overpriced Hotel »

The room was classed as executive but apart from size it was nothing of the sort. The hotel needs serious modernisation. The bed was not a kingsize but 2 beds pushed together with 2 single mattress’s which left a ridge. The bathtub was tiny for an executive room. The toiletries caused sink irritation. The toilets located in the basement local to reception are appalling with serious damp problems. The website did not make it clear there was a charge for parking otherwise I would not have booked.

AccorHotels certified review
Paul B. Couples - 10/04/2018
« Good location to enjoy access to the culture of Winchester »

This was our third stay at this hotel, meeting with family and friends to enjoy Winchester during a little quieter time of year over an Easter weekend. The room overlooking the magnificent Cathedral was worth the upgrade, despite the repair works with scaffolding around the cathedral. We did not take meals in the hotel this time because of meeting various friends and family for breakfasts, brunches and dinners in local venues.

AccorHotels certified review
Clare H. Couples - 09/04/2018
« Satisfactory »

Check-in online was straightforward- no issues with the room. Just a couple of maintenance points to pass on. The bathroom shower screen leaked so that caused a big puddle on the floor after use and the smoke detector on the ceiling ot the bedroom was covered with a plastic carrier bag and sealed in with an elastic band or similar. A potential Health and Safety issue in case of fire. Otherwise the stay met our requirements.

AccorHotels certified review
Jo M. Families - 09/04/2018
« Very good »

I enjoyed my stay. The room was fine and the staff were friendly and very helpful. As a wheelchair user, the doorbell at the accessible rear entrance made getting back into the hotel a much improved, smooth experience. My only gripe is that the mattress on my bed was too soft and sinky.

TripAdvisor review
Family - 09/04/2018
« Fell short »

It started with arriving to a parking lot that had no free spaces and a front desk that couldn’t care despite the fact that at least 3 cars were taking more than one space (One Golf was in 3 spaces!). We arrived in the afternoon and were told it was first-come and no apology. With a straight face, the desk told me to park a block and a half away in a pay lot without comment, offer to help with bags or any kind of welcome. Check in was chilly despite the clerk making a big deal that he was giving me a Prestige Room (which I’m entitled to as an Accor Silver member) and no drink tickets(which should also be park of my membership perks). He never explained where the room was, anything about the hotel, bar or amenities. We went to the room - which had definitely seen better days and a bathroom literally decorated with mold and mildew. We walked by the desk a couple of times, even past the manager and no one made eye contact, said hello, good evening or anything! Even when we walked out the next morning at 7 am with our luggage, new crew in, no greeting, no let me get the door or how was your stay? I gave them a huge American smile and said Have a nice day! after it became apparent they weren’t going to acknowledge us. Please Accor, never promote a single person from this miserable place to my beloved Sofitel’s! I felt like I spent my time in an exercise for hotel hospitality where the staff was instructed to do absolutely everything wrong as a learning drill. Absolutely awful!

AccorHotels certified review
Anonymous Couples - 08/04/2018
« Inflexible »

Brief but long enough to know what poor service looks like

AccorHotels certified review
Anonymous Business - 06/04/2018
« Not great, door lock wasn't working and was loose. Hotel is tired and needs updating. »

Said it in the title. I had to go down to reception 4 times to get replacement keys and none of them worked. I had to go out of the hotel and then by the time I got back it had been sorted. Generally the room was tired and needed updating, the TV seemed to be more difficult to use that it should have been - generally not happy with my stay.

AccorHotels certified review
Rachel Business - 04/04/2018
« Great »

Good all round

AccorHotels certified review
Robert D. Couples - 04/04/2018
« Winchester at Easter »

The hotel is centrally situated for the Cathedral, shops and Restaurants. The hotel and accommodation was acceptable however the room was slightly cold so we had to ask for another heater. Parking is also a problem with a wait of around 15 minutes to secure a parking place.

AccorHotels certified review
Mark D. Business - 04/04/2018
« Mr »

Expensive for the standard of Hotel staff really good and friendly.

AccorHotels certified review
Andrea Couples - 03/04/2018
« Hotel in prime position but in need of upgrade »

Reception friendly though limited information on check in. Room adequate smelt musty so left window open when went out for 5 hrs. Bed comfy and view excellent. Reception helpful when asked questions. Great to be able to take dogs. Breakfast good and wished the rooms were as nice as the breakfast room. A good night's sleep excellent location and good breakfast. Hotel in need of a revamp and once done would be amazing

AccorHotels certified review
Trissa O. Friends - 03/04/2018
« Friendly service appreciated »

I had a comfortable night many thanks. Thanks to staff who agreed to prepare a pre concert supper for for 6 ...serving at 6 pm ahead of usual meal time

AccorHotels certified review
John T. Families - 03/04/2018
« Great staff »

Great staff made this hotel stay a pleasure.

AccorHotels certified review
Jerry Couples - 31/03/2018
« Nice staff but dated building in need of refurbishment »

Our bed room was a bitty tatty and had seen better days, carpet grubby, furniture was old, the rom was small, but it had a great view of the cathedral. The hotels is in the centre of Winchester , near shops etc. The staff were friendly and very helpful and made up for some of the hotels shortfalls.

AccorHotels certified review
Anonymous Business - 29/03/2018
« Noisy »

Everything was fine, apart from the constant noise from the kitchen exctractor fan. My room was right above the kitche. I asked to move room, but none were available.

AccorHotels certified review
Db Business - 29/03/2018
« Good, but no cigar »

Great location and a reasonable hotel. Extortionate parking charges and the evening meal service was patchy.

AccorHotels certified review
Margaret F. C. Friends - 26/03/2018
« Grim and disappointing »

Decor very shabby ,dull unclean carpets, shabby building. Extra charges for parking unsatisfactory. Grim and dirt in bathroom shower curtain and also shower door. Poor quality of food for breakfast ,also pre cooked and displayed on hot plates which kept food barely like warm. Did not have breakfast after first morning. Staff were vert helpful and friendly.

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