Hotel - Mercure Winchester Wessex Hotel
Mercure Hotel Mercure Hotel

Mercure Winchester Wessex Hotel

3.5/5 1,640 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pets allowed
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service.All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.

  • 94 rooms
  • 94 non-smoking rooms
  • 2 family rooms
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Telephone
    • Baby bed
    • DDI - Direct Dialing In
    • Iron in room
    • Internet access via Fiber Optics
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 3,747 reviews

Our guest reviews for Mercure Winchester Wessex Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating 1,640 reviews
Clive S. Couples - 12/09/2018 AccorHotels certified review
« NOT TO BE REPEATED »

My partner and I arrived at 10pm for a 3 nights stay in Winchester, with a group of friends. Our room was flanking a wall with metal struts and a very noisy air con unit. Inside were a pair of dirty socks, left by a previous guest, the bathroom ledge to put ones toiletries on was stained with toothpaste etc, the curtains were dusty and only half attached to the rail, the table lights had no switches so one had to clamber to the floor under the units to use them. We were tired so had to leave it to the morning to complain; reception were most helpful and arranged for us to be given another room. We had to pack our things and left them to be transferred as we had to attend a meeting that morning. On Sunday evening at 8pm we returned tired after a tour of Winchester etc only to find that our room had not been made up; the bed was as we had left it as was the bathroom etc etc. Reception were most helpful and got it sorted immediately within half an hour. Saturday breakfast I asked for kippers and a poached egg - the waitress came back to say that they had forgotten to order them but them would be there tomorrow. On Sunday and Monday mornings I asked the same request - sorry , we don't have them but we do have haddock - which I didn't want On the Monday morning there were no spatulars to lift the fried eggs and no spoon for baked beans, only small pincers I was told that on Sundays parking was free in Winchester so I was going to move my car from your car park but was told it was not necessary. When I checked out having spent over £350 they insisted on charging me £12 per day. The hotel decor overall was tired, carpets worn and all in need of an update - not a good reference for Mercure. The staff were very good indeed and showed signs of embarrassment and shame over the conditions generally. Needless to say I will not be staying at a Mercure again Clive S. Abbey Meads Kenilworth CV8 1LT

Mrs. J. J. Couples - 12/09/2018 AccorHotels certified review
« overnight stay. »

Checked in and found that the 1st floor did not have an access lift, partially disabled. the receptionist changed our room to the 2nd floor, Was disappointed though that still had a very long walk to the far end of the corridor. No assistance or porter was offered. I managed to obtain a place in car park , which was an advantage for me especially and was able to negotiate the car remaining the following day at an additional fee. Dining was a bit hit and miss, very few staff on duty and took a long time to be seated and to be served. Selection of food limited for evening dining and confusing menu, Room confortable and breakfast excellent with multitiple choices.

Ian P. Families - 12/09/2018 AccorHotels certified review
« Shabby and tired rooms although a good location and nice view. »

The old Wessex Hotel lives on! It’s not Accor standard ( we live in Singapore) and your reputation is inconsistent if you don’t upgrade. I also resented the overnight car parking charge.

A. Couples - 12/09/2018 AccorHotels certified review
« Hotel was in a great location but the fixtures, fittings and furniture are tired and have seen better days. »

We used the hotel as a base whilst we travelled extensively in the area so our only experience was the hotel reception and our bedroom. At check in, the female receptionist was polite but not particularly welcoming or helpful (unlike some of the other receptionists we encountered there). She did not direct us to the room or advise there was a lift. She also made no mention of the availability of breakfast. Our bedroom was classed as a small double and whilst the size of the bed was undoubtedly small, it was acceptable. However the room was so small the bed was pushed up against the wall and we could not walk around the bed. One of us had to clamber over the other if we needed to go to the bathroom during the night. The bedroom would have been fine for single occupancy but it was simply not big enough for 2 adults. On the plus side, the view of the cathedral from the bedroom window was excellent as was the location of the hotel itself.

Susan R. Friends - 12/09/2018 AccorHotels certified review
« Mrs »

Average. Noisy. We were woken at 5.00 am by dustmen emptying bins. I tried to telephone the shoreline on 5 separate occasions for some details. The phone was never answered.

A G. Solo - 12/09/2018 AccorHotels certified review
« excellent location in winchester »

Easy parking ,welcoming reception and excellent room overlooking the cathedral

Couples - 12/09/2018 TripAdvisor review
« Travel by train, BYOB »

The really good thing about this hotel is the location. Apart from that, it’s very tired and needs a complete rebuild. You might get a comfy bed with the chance of a good sleep if you are in a quiet room, which is difficult - and a good breakfast if you can get a reasonable inclusive rate. Staff don’t go out of their way even to say hello, the parking, charged at £12 per day regardless of whether you can get a space, is a complete nightmare and the bar shut at 10.30 when we were there with no offer of ordering a drink before the shutters came down. But it is close to the centre, if that’s what you need.

Mrs E. D. Couples - 11/09/2018 AccorHotels certified review
« Mrs e d. »

Hotel was good reception staff lovely food ok but my side of the bed nearest the bathroom in room 210 was dreadful. ! New mattress needed!

Anonymous Friends - 11/09/2018 AccorHotels certified review

It was fine and we were fortunate in having a room that did not face the main road.

Karen Couples - 11/09/2018 AccorHotels certified review
« Good town centre location »

We only stayed for 1 night and were extremely satisfied with the central location. Double room was a bit small but overall good stay.

Rd Couples - 10/09/2018 AccorHotels certified review
« convenient location in historic town »

Pretty good experience, slightly old fashioned hotel but room big enough. Small bed could have been better placed and no air con, but fine in every other way. Due to location, you have to pick your way through central area streets so take care. Parking arrangements a little haphazard. Decent bar and restaurant.

Anonymous Couples - 10/09/2018 AccorHotels certified review
« Dirty bed covers »

Good location however housekeeping needs attention

Larry-lee Solo - 09/09/2018 AccorHotels certified review
« Good product, simple fail »

The room is fine, front desk good but while the bathroom was well presented the shower failed when the barrier failed to stop water running out onto the floor of the bathroom almost covered the entire floor. Bath mat became totally soaked.

Trevor Couples - 09/09/2018 AccorHotels certified review
« Overall good. reception helpful, food good, personnel very pleasant. »

We were well looked after by a range of team Members. Room was fine for our short stay. Breakfast was excellent...plenty of choice. Dinner on one night was very good. We managed to fit our car into the parking system....the area near to the main entrance, is marked out for double parking, whilst this might not be practical..some thought should be given to maximise the spaces available.

Betty J. Couples - 09/09/2018 AccorHotels certified review
« Disappointed with a place we have loved for decades »

No fridge! No soap except one little tube of shower gel, how do you wash your hands a few times and have enough left over for 2 showers? Was supposed to be an executive room.

Anonymous Solo - 09/09/2018 AccorHotels certified review
« A stay 6/7 September 2018 »

A very good welcome and subsequent care for my wellbeing. My only suggestion is that at busy check in times more than one member of staff should be at the desk

Richard I. Couples - 08/09/2018 AccorHotels certified review
« Not as good as previously. »

We have stayed at your hotel on many occasions in the last 5 years and we notes a deterioration in our experience. When we booked we were told we couldn't use our accumulated points as previously. We came by public transport so presumed we could use the parking space for our daughter when she visited us one evening. Apparently none were available and there was a charge of £1.25 an hour which considering that the the city car parks are free after 6 pm is stupid. Your breakfasts have always been a highlight but now we have to get our own coffee, the menu has gone so no freshly cooked specials and some items were in short supply. The bed was poorly made, it looked as though they just chucked the douvet over.

Micky Friends - 08/09/2018 AccorHotels certified review
« Clean, comfortable and quiet »

I have stayed a number of times in this hotel in the distant past so I knew what to expect. The location was perfect as I was singing with a choir doing the daily Evensong service in the cathedral. The city is lovely and it was a great place to visit.

Janice F. Families - 08/09/2018 AccorHotels certified review
« Enjoyed staying in again! »

Stayed here on several occasions. This time no different than previously, excellent service and efficient. Just one complaint: given executive room but not executive standard however comfortable this room was.

John M. Couples - 08/09/2018 AccorHotels certified review
« Hotel with good location for city centre »

Experience a helpful friendly staff both on reception and dining room. Parking was a small problem but we managed to find a space with the help of reception.

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