Hotel - Mercure Winchester Wessex Hotel
Mercure Hotel Mercure Hotel

Mercure Winchester Wessex Hotel

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3.5/5 1,582 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Pets allowed 10  GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service.All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.

  • 94 rooms
  • 94 non-smoking rooms
  • 2 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • Baby bed
    • DDI - Direct Dialing In
    • Iron in room
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 3,507 reviews

Our guest reviews for Mercure Winchester Wessex Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 1,582 reviews
AccorHotels certified review
Kathryn Couples - 15/06/2018
« Hotel seems very tired and breakfast disorganised »

Loved Winchester —hotel OK but Room tatty and had an overwhelming smell of air freshener Breakfast adequate but some things had run out and nothing looked particularly appetising

AccorHotels certified review
Anonymous Families - 15/06/2018
« Somewhere to stay but nothing special. »

I stay in WInchester area regularly and have used the Mercury on many occasions. Staying there serves a purpose and it is very handy to town centre, however if I can get a good deal in an other hotel I select them first.

AccorHotels certified review
Jh Business - 14/06/2018
« Hot and tired »

shabby decor in room - pellet hanging off, badly fraying lampshade over bed, dust on bathroom door and paintwork in need of freshening up. Too hot, no ventilation, no fan or air conditioning - and not even a bottle of water provided to take into account t the heat. Still awaiting invoice/receipt by email so I can claim on expenses.

AccorHotels certified review
R S. Business - 13/06/2018
« Wonderfully situated, but a very tired hotel which does not come up to my expectations of the Accor group »

I booked the hotel directly over the phone several months ago. As we were part of the organising team for a concert at the cathedral on 9th June. I then 'booked' a meal for six people a couple of weeks ago in the restaurant after the concert a 9.30, only to be told just a few hours beforehand that for health and safety reasons they have to turn off the gas at 10.00 and they could not guarantee a hot meal! If that was the case (and it seems a terrible admission for a hotel) then my booking should not have been accepted. It was very embarrassing and we ended up having to make scurried enquiries of restaurants we did not know in Winchester, The majority were full and we ended up having to go to Brasserie Blanc. Two of the party had limited mobility (blue badge holders) and it was very difficult for them. I responded to your offer of an upgrade before I arrived but I have no knowledge of whether I got one or not. Nothing was said by the reception staff. The room was poor. Only made up for one when booked for two. I had explained that we were two ladies sharing a room, not a couple, but nevertheless the beds were joined together and were put back together on each of the following days. The towels were very small. One bedside did not work. The room as dusty and not properly vacuumed. The mastic around the windows and bath was peeling away and dirty. The toilet was brown - we felt we had to boil a kettle to ensure it was hygienic. There were only four hangers. The TV remote did not work and we had difficulty communicating to the chamber maid that it need ne batteries The breakfast was good (although they ran out of brown bread on Monday), if greasy. But the carpet in the room was dangerous, gaffered together in parts. As indicated above, communication was very difficult. The level of English mastered by the reception staff was not up to what I would have expected from an international group. All in all very disappointing experience. I hope my stay in the Ibis in Vienna in the first week in July is better.

AccorHotels certified review
Marie T. Families - 12/06/2018
« No air con »

The hotel is very warm and no air con in any of the rooms left us with no sleep

AccorHotels certified review
Pommie Couples - 12/06/2018
« Disappointing »

Hotel decor very tired. Bedroom stiflingly hot even with open window open and fan running. I different breakfast with poor service.

TripAdvisor review
Couples - 12/06/2018
« Overnight stay in Winchester »

Very good stay in Mercure Winchester. Hotel is very central with access to the main shops and Winchester Cathedral only a 2 minute walk away. The hotel has a very 70's feel to it and is showing its age a bit. Our room was very comfortable albeit a bit smaller than we would have expected for a double

AccorHotels certified review
Elaine Solo - 11/06/2018
« Excellent location, nice rooms, friendly staff »

Lovely view of cathedral from my room. Comfy bed. Decent shower. Room was a little “tired” but clean with a fridge, tea and coffee etc Staff very nice and accommodated my request for a quiet room.

AccorHotels certified review
James Couples - 11/06/2018
« Disappointing »

The pillows were so uncomfortable we hardly slept, so we had to go and buy pillows for our 2nd night. There was no butter available for breakfast on the first morning,

AccorHotels certified review
Martin H. Couples - 11/06/2018
« Very good with nice friendly service »

The hotel is in a great location very close to the town centre and the Cathedral which is a big plus. We did not stay to eat in the hotel but the range of food on offer seem to be quite good. The hotel itself is really showing its age and is very dated in its look and feel. Our room was very small with what must have been a 3 quarter bed rather than a double. However as it was for only one night then not so much of an issue

AccorHotels certified review
Bryan Couples - 08/06/2018
« City centre hotel »

Comfy room overlooking Cathedral above car park, a little tatty with small worn sofa and carpet wearing out but the 4 poster bed was supremely comfortable with good quality bed linen. Breakfast on the first morning was confusing, we arrived at 8-45 to dried up fried eggs, but ordered poached eggs from the menu. At 9-10 the staff turned the lights off and started clearing away but then several other people arrived and they had to put them all back, twice that happened! Breakfast should be available until 10-00am. Second morning no menus on the table but the eggs looked fresher. Parking was expensive at £12 per day seemed to be several casual parkers, some form of id should be left in car and the spaces are narrow for modern cars. Although beyond your control a group of drunken swearing vagrants were below our room and causing a fracas-not nice to have to run this gauntlet each time you entered or negotiated the footpath backing onto the cathedral.

TripAdvisor review
mchllbckhs Friends getaway - 08/06/2018
« Great location! »

This is a great location! Nearby shopping, coffee and lots of pubs! Breakfast was fulling and the lounge was relaxing. Views of the cathedral were a great surprise. I would return to this location again.

AccorHotels certified review
Anonymous Couples - 06/06/2018
« Disappointing »

My wife and I stayed at the Mercure Wessex for one night on May 29th. The Hotel is in a very good location and offers great promise. However it is clear to us that it is now very tired and in need of a refit. Our bedroom was not in very good condition, the bedding was poor and everything looked pretty worn out. The staff were obliging if a little brusque and none of them seemed happy in their work

AccorHotels certified review
Y. P. G. Solo - 06/06/2018

Very satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne G., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

AccorHotels certified review
J. T. Couples - 06/06/2018
« Mrs »

It was very enjoyable although I think hotel does need some refurecret escapesbishment. I was disappointed to book through secret escapes as I like to book direct with Accor but youo were unable to match the price. i did ask

AccorHotels certified review
Ray W. Business - 06/06/2018
« ok »

reception informed me the bar would be open when I returned to the hotel after appearing at the guildhall 10-30 pm it was closed

AccorHotels certified review
Sharon Couples - 05/06/2018
« Great location. »

Professional run hotel. Smart reception staff. Nice size room. Fridge was a bonus. Only downside was lack of air conditioning in the rooms. Location was next to the cathedral which was lovely. Parking was a little awkward with layout but not offputting.

AccorHotels certified review
Nal Couples - 05/06/2018
« Pleasant, but not as good as it used to be »

The staff were as pleasant and helpful as usual, but the overall experience was marred by economy measures and the tired hotel furnishings

AccorHotels certified review
Julia Families - 05/06/2018

Very enjoyable, lovely rooms, and very nice staff service. Only drawbacks were the lack of air conditioning (a fan was provided but was a little noisy at night) and the lack of a fan/ventilation in the bathroom.

AccorHotels certified review
Anonymous Couples - 04/06/2018
« Pleasant »

Room disappointing as we were put into a disabled room for some reason, had to bend down to use sink and the large door opened out and kept hitting myself or my husband. Breakfast was good even though there were only a couple of staff on and they were rushed off of their feet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne R., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Eric-Enno Snel General Manager

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