Hotel - Mercure Winchester Wessex Hotel
Mercure Hotel Mercure Hotel

Mercure Winchester Wessex Hotel

3.5/5 1,701 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • pets allowed 10  GBP
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers executive and classic bedrooms, some available with an interconnecting option. All rooms are non-smoking, have WiFi access and 24-hour room service.All bedrooms are equipped with a hair dryer, ironing facilities, flatscreen TV with international channels, complimentary toiletries and tea and coffee making facilities.

  • 94 rooms
  • 94 non-smoking rooms
  • 2 family rooms
  • 2 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Telephone
    • Baby bed
    • DDI - Direct Dialing In
    • Iron in room
    • Internet access via Fiber Optics
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating 3,967 reviews

Our guest reviews for Mercure Winchester Wessex Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,701 reviews
Family - 16/12/2018 TripAdvisor review
« revisiting Winchester »

Very friendly and helpful staff, parking was a pain but it was Christmas with many shoppers on the day, rooms were comfortable, clean and spacious, we had a twin room. Breakfast buffet was very good, recommend his hotel and so close to the shops and cathedral and Xmas market

Couples - 14/12/2018 TripAdvisor review
« Good location »

Hotel itself is a little dated but in an excellent location. Check in was smooth and the receptionist confirmed my prepayment. We didn't use any of the hotel facilities so cannot comment on these. Check out was a bit of a shambles. The receptionist on duty completely ignored me and a person in front of me - carried on whatever she was doing. I prefer to make sure at check out that everything is fine but I wasn't going to be treated like that and as I had prepaid in full I put the room card in the slot for card returns. Imagine my surprise when I got a call from the hotel about 15 minutes later - telling me that my payment had not gone through (I made it over 2 weeks in advance and it was already on my credit card statement). I returned to the hotel to show them evidence that I had already paid. It seems like their various systems (online bookings and n hotel payment) don't speak to each other! So, be wary of this if you use their on-line booking system and prepay. The whole business wasted 30 mins of my time and could have been prevented if the receptionist had had the courtesy to deal with me at check out.

Anonymous Friends - 10/12/2018 AccorHotels certified review
« Location was excellent, room need updating/decorating, towells were almost threadbare. »

Location was excellent but hotel was generally shabby, room needed updating & decorating. shower screen needed fixing & towells were almost threadbare. Staff were professional but could have been friendly and welcoming. Need to make it clear on hotel website that there is not enough parking for all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John M., Thank you for taking the time to tell us about your experience at the Mercure Winchester Wessex Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Eric-Enno Snel General Manager

Norma Couples - 10/12/2018 AccorHotels certified review
« Excellent location »

Excellent location close to th Cathedral and town, surrounded by restaurants and coffee bars. We were upgraded to a Privilege room which made for a very welcoming experience. Superb breakfast which ws included in the Member's rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norma B., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

Alison M. Couples - 09/12/2018 AccorHotels certified review
« Overpriced »

I thought the room was overpriced. There were lights not working in the bedroom area and on the bathroom mirror. Also one of the sockets wasn’t working in the bedroom area. The sofa was tired looking abd I just generally think it was overpriced for what it was

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison M., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

Sandro Business - 09/12/2018 AccorHotels certified review
« IBM event »

good service too much noise from outside during the night

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandro D., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Denise Couples - 09/12/2018 AccorHotels certified review
« Celebrated hubby's birthday.. upgraded to suite.lovely breakfast »

Great.fantastic location for Christmas market

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise H., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

Toni Couples - 08/12/2018 AccorHotels certified review
« A very enjoyable stay overlooking the Cathedral »

Generally a very good experience: all the staff were most pleasant and helpful. There was, however, a problem at breakfast on two of the three days of our stay. The handle on the orange juice dispenser had broken which meant guests struggled and several times a member of staff had to go to the kitchen to fill a glass with juice. It would have made a lot of sense to just replace the dispenser with a jug at the outset, saving guest frustration and a lot of staff time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toni L., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Anonymous Couples - 08/12/2018 AccorHotels certified review
« Mrs A T. »

Very good.Thank you, all staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda T., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

Business - 08/12/2018 TripAdvisor review
« 1st Time Winchester »

Never been to Winchester before and was stunned by teh location of this hotel. Set behind the beautiful Winchester cathederal it is in walking distance of this historical town. The decor of teh hotel is very dated but I found everything to be cleanand tidy

Karen Friends - 07/12/2018 AccorHotels certified review
« Ideal central hotel »

Stayed here for 2 nights to visit the Xmas market and was pleasently surprised after reading a few negative reviews! The rooms were very clean and spacious and had everything you needed ! Beds were very comfy and bath towels lovely and soft ! Our room didn't have a good view and was a bit noisy when deliveries were being dropped off ( but someone has to have these rooms and it wasn't a problem for us ) Great location for town, just a few minutes walk to Shops etc. We didn't have any food there so can't comment on that ! Would definitely add to my list of places to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen S., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Claire Couples - 07/12/2018 AccorHotels certified review
« Good hotel in a very central location. »

We stayed in a Privilege Room with a lovely view of the Cathedral. The bathroom and bedroom seemed a bit shabby but were functional. We were disappointed with the limited channels on the TV. The staff were efficient and friendly and made us feel very welcome. All in all it was an enjoyable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire V., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Anonymous Solo - 07/12/2018 AccorHotels certified review
« Average stay in an average hitel »

It was fine. Exactly as I expected from a corporate hotel. Staff friendly and efficient, room decor a bit tired but everything worked ok. Breakfast average buffet standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah F., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Audrey M. Friends - 07/12/2018 AccorHotels certified review
« Nice clean rooms very polite and helpful staff. »

Very nice, bit noisy early in the morning. But otherwise the hotel is in a fantastic position x

Our hotel has responded to the review
Our hotel has responded to the review

Dear Audrey m., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

Bcg Business - 06/12/2018 AccorHotels certified review
« Winchester Stay »

Hotel is in a great location overlooking the Cathedral and in the heart of the City. It is perhaps a little tired now in terms of decor but the rooms are a good size and comfortable. Only issue was with the Christmas Market at the Cathedral too, the hotel car park was totally full as were nearby car parks. There was no parking attendant or system to at least try to keep the spaces for residents (which I did mention but got a rather dismissive reply about 80 rooms and 30 car park spaces when it was clearly not residents parking!)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian G., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Andrew K. Couples - 06/12/2018 AccorHotels certified review
« Mr A J K. »

Nice location good room great view. Problems w access due to lack of signage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew K., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Senior C. Couples - 05/12/2018 AccorHotels certified review
« Christmas market break »

Friendly and welcoming, very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian G., We very much appreciate your comments regarding your stay at the Mercure Winchester Wessex Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Eric-Enno Snel General Manager

John J. Couples - 04/12/2018 AccorHotels certified review
« Brilliant Location, Friendly Staff, Good Food and clean & comfortable rooms. Parking a down side. »

We have stayed here six times over the last 7 years. This year being our 7th. Mainly for the Christmas Markets, but once as a 'reci' for a village trip, and then for the trip itself. Always found the staff to be very helpful and friendly. Facilities are great and generally we have had evening meals here, but not always. Breakfasts are very good too. If there is a down-side, it is the availability of car parking. On this occasion, we found a space after only 15mns, but in the past we have had to wait up to 2 hours for a space. This is a real concern as I am unable to walk long distances and need to park close to the Hotel Can nothing be done so that spaces can be reserved? I would be prepared to pay a reservation fee along with the booking if it meant I did not have to worry about parking my car on arrival.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John J., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Wb Friends - 04/12/2018 AccorHotels certified review
« Overnight stay »

Hotel room was lovely over looking the grounds to the cathedral. Having booked two rooms the same I was surprised that our room did not have a fridge or complimentary water unlike our friends room, this did disappoint us. One of the reasons we also booked this hotel was for the parking, but lack of space, as car park is small meant we had to park on the outskirts, as not all car parks where all day parking. Hotel is very close to the centre so easy to walk to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy B., Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Kind regards, Eric-Enno Snel General Manager

Helge R. Solo - 04/12/2018 AccorHotels certified review
« Overpriced »

Ok hotel but exprected higher standard, a bit worn. Absolutely no ventilation in bathroom and room! Could have been free coffee in the lounge. Breakfast was nothing more than ok. Yes it IS expensive for tourists in Winchester, but the costs to run the hotel isnt...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helge R., Thank you for taking the time to tell us about your experience at the Mercure Winchester Wessex Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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