Hotel - Castle Hotel Windsor - MGallery by Sofitel
section.presentation.hotel.accorhotels
Mgallery by Sofitel Hotel

Castle Hotel Windsor - MGallery by Sofitel

18 High Street 
SL4 1LJ  WINDSOR
UNITED KINGDOM

1,661 reviews
TripAdvisor Rating Based on 1,661 reviews
See rates
Best price guarantee
From
From 111.00 GBP Non member rate
From 105.45 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

Our 108 bedrooms follow the flowing Georgian elegance of the hotel. Each one has been beautifully decorated with a refined take on contemporary design - and guests can stretch out on magnificent beds covered in the finest Egyptian cotton.Complimentary accessories, such as luxury Lanvin toiletries and fluffy bathrobess are provided so that guests can truly relax.

  • 108 rooms
  • 108 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air Cooling System
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,469 reviews

Our guest reviews for Castle Hotel Windsor - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,661 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Njpl Couples - 15/07/2017
« Last minute save »

We arrived a day early in Windsor by error. This hotel put us up when our other hotel had no room. The accommodation was in the handicapped room. We prefer a shower to a tub so that was great. The arrangements for a possible deaf guest were exceptional though we are hearing. I work with the deaf in the USA. And had never seen the sophistication of the arrangements for a deaf guest in case of fire, etc. excellent. The breakfast was totally amazing and perfect. The location is second to none for the tourist

AccorHotels certified review
Lynn N. Families - 15/07/2017
« Mrs Nuttall »

Very pleasant...staff helpful and polite.An excellent location.good breakfast..

AccorHotels certified review
Sp Couples - 14/07/2017
« Pleasant  »

Decent clean room. Pleasant hotel well situated. Excellent staff. But £290 per night was very expensive for a nice but fairly ordinary hotel. The Marco Pierre white restaurant is very poor and a quite pathetic attempt to use his faded name. The restaurant a la russe down the road was much better

AccorHotels certified review
Ann R. Families - 13/07/2017
« Great location, lovely hotel »

Staff were helpful, room was comfortable (though rm 515 had no view), breakfast was good, ambience was lovely, car parking was available, location was great (right beside bus stop for legoland and a short walk to the river and the castle). Would happily return.

AccorHotels certified review
Anonymous Business - 13/07/2017
« it was a fine stay »

Overal it was good, nice staff. The bathroom was way to small, and i could not look out the window/get natural light in my room (the windows were tinted?). But the bed was good.

AccorHotels certified review
Anonymous Business - 13/07/2017
« Pleasant »

Comfortable and relaxing

AccorHotels certified review
Bucks F. Couples - 13/07/2017

Friendly and efficient reception staff more than helpful in every way. Beautiful well equipped room. Would not hesitate to stay again.

AccorHotels certified review
Anonymous Business - 13/07/2017
« Hotel was adequate for needs »

Ok as per above

AccorHotels certified review
Sue T. Families - 12/07/2017
« Very Special »

Stayed as a special 85 birthday treat witg my mother in law. We were treated like Royality throughout our stay. Nothing was too much trouble. What made it extra special was that all the staff we met called us by our names and made a point of wishing my mother in law a happy birthday. It was a very special experience which we will be repeating again. Thank you to all the staff for their total attention to our needs.

AccorHotels certified review
Anonymous Couples - 12/07/2017
« Linda »

Air con not cold enough,rooms uncomfortably hot,spoilt our stay

AccorHotels certified review
G M. Couples - 12/07/2017
« Comfy bed  »

Easy check in comfy bed clean room good breakfast

AccorHotels certified review
Anonymous Families - 12/07/2017
« So good for family  »

Our rooms 're very clean. The location 's very perfect for us.

AccorHotels certified review
Dave Business - 11/07/2017
« Good »

Good facilities, clean room and decent conference venue, close to Windsor Castle. Pre-booked parking, which is recommended. Friendly and helpful staff.

AccorHotels certified review
Anna A. Couples - 10/07/2017
« Error with bill! »

We had a lovely comfortable room in a separate annex to the main hotel and it was all lovely. Breakfast was a bit chaotic with staff not seemingly able to cope with the turnover of guests. Our bill was incorrect and two members of staff insisted it wasn't. Having been humiliated and disbelieved I returned again a bit later and showed them their error. There was no apology and I was told the monies would be put back onto my card but two days later I have heard nothing despite emailing the hotel directly. Not what I expect from a hotel on this status!

AccorHotels certified review
Bob B. Couples - 10/07/2017
« Ring man Bob »

Phenomenal

AccorHotels certified review
Susan W. Couples - 10/07/2017
« Relaxing  »

Great staff comfortable room

AccorHotels certified review
Anonymous Couples - 10/07/2017
« Ideal for visiting Windsor and using public transport. »

To say it was in a prime position I found the hotel relaxing

AccorHotels certified review
Spinks Families - 10/07/2017
« Nice hotel, convenient location »

I booked this hotel through the Accor hotels site but there were issues with them not transferring my payment card details and even though I phoned the hotel with my card details they cancelled my booking which was extremely annoying. Having reinstated the booking we were a bit concerned about the rest of our experience but I can say that from we were pleasantly surprised. The rooms were a good size, the beds were comfortable and the bathrooms very modern. The rooms did lack a bit of storage space if you are staying for several days and do not like living out of suitcases. The breakfast had a good selection but the staff were a bit disorganised. There was also a shortage of staff in the hotel bar which meant you had to wait some time for drinks but overall we enjoyed our stay and would return to this hotel.

AccorHotels certified review
Guy Couples - 10/07/2017
« Exceptionally pleasant and helpful staff »

Centrally located. Car parking. Comfortable and pleasant room. Very good breakfast. Superb staff

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Clean, comfortable, good parking and efficient and friendly staff. »

Good but a little expensive for room in annex.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 111.00 GBP Non member rate
From 105.45 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 8.1 km Sofitel London Heathrow
Sofitel London Heathrow Hotel
From
From 152.10 GBP Non member rate
From 144.50 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 8.7 km Mercure London Staines upon Thames Hotel
Mercure London Staines upon Thames Hotel
From
From 99.00 GBP Non member rate
From 94.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km Novotel London Heathrow Airport - M4 Jct 4
Novotel London Heathrow Airport - M4 Jct 4 Hotel
From
From 59.00 GBP Non member rate
From 56.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 11 km ibis Styles London Heathrow Airport
ibis Styles London Heathrow Airport Hotel
From
From 60.00 GBP Non member rate
From 57.00 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in WINDSOR
See rates