Hotel - Castle Hotel Windsor - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Castle Hotel Windsor - MGallery by Sofitel

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4.0/5 1,737 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Breakfast
  • Manual temperature control

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Our 108 bedrooms follow the flowing Georgian elegance of the hotel. Each one has been beautifully decorated with a refined take on contemporary design - and guests can stretch out on magnificent beds covered in the finest Egyptian cotton.Complimentary accessories, such as luxury Lanvin toiletries and fluffy bathrobess are provided so that guests can truly relax.

  • 108 rooms
  • 108 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air Cooling System
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,126 reviews

Our guest reviews for Castle Hotel Windsor - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,737 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 12/12/2017
« Lovely Get Away! »

The staff is wonderful and fthe hotel is lovely. We did have a problem with odor in our room but because everyone was so nice we didn't want to complain. By late in the evening of our first day we went next door and bought a candle to burn to keep the smell at bay. The problem continued for the entire time we were there and the odor was strong. I am only mentioning this so that it can be addressed for other clientele.

AccorHotels certified review
Suz Friends - 12/12/2017
« Mrs »

Beautiful, well run, friendly and excellent hotel would definitely return

AccorHotels certified review
Scott W. Couples - 12/12/2017
« Stunning accomodation within a picturesque town »

Absolutely beautiful looking hotel with attentive staff and spacious comfy rooms, would stay here over and over again.

AccorHotels certified review
Christina A. Couples - 12/12/2017

Our stay was very comfortable and the staff are very accomodating.

AccorHotels certified review
Anonymous Couples - 11/12/2017
« Ms »

Lovely stay again, nice room -but public areas were very cold.

AccorHotels certified review
Anonymous Business - 11/12/2017
« very nice hotel but room temperature not controlable »

nice place in the center, friendly, good accommodations, but the room is too hot for the dawn comforter and the heat cannot be adjust.

AccorHotels certified review
Hulia H. Business - 11/12/2017
« Ms »

We loved our room, it was clean, comfortable and very welcoming.

AccorHotels certified review
Richard B. Couples - 11/12/2017
« Friendly staff, great location and comfortable bed with a lovely bathroom »

A very nice welcome when we arrived. We have stayed there several times and we received a Welcome Back Plate in our room which makes you feel special. The staff in the bar area were extremely pleasant and friendly and so were the Reception Staff and Porter.

AccorHotels certified review
Traveller Solo - 10/12/2017
« Good, efficient, reception and a comfortable room. »

It was great.

AccorHotels certified review
Anonymous Couples - 09/12/2017
« Mr »

Pleasant stay but hotel feels tired

AccorHotels certified review
Rose Families - 08/12/2017
« Wonderful experience from the first to last moment of our stay. »

First class welcome (Andrea) from the reception staff. The earlier e mail re our room requests was actioned, rooms 204 & 205 were superb. The bar staff were very friendly and made wonderful Long Island Ice teas. The restraunt staff and food were first class. Thanks to everyone for making our stay so memorable. We will certainly be back.

AccorHotels certified review
Ian L. Business - 08/12/2017
« Pleasant enough »

The restaurant provides the best part of the hotels offering. Rooms are comfortable but dated and nothing out of the ordinary. The reception looks very slick but suffers from a lack of practicality (e.g. Printers in a separate room) which slows service and especially check out. Conference rooms are noisy and staff often show little awareness of the noise they create and distraction caused to delegates. Car parking is problematic and expensive. At these prices, the lack of any fitness facilities is a disappointment. But it's comfortable, with good food and service in the restaurant and you will stay in many hotels that will not serve you as well.

AccorHotels certified review
Amra B. Business - 06/12/2017
« Excellent location, great service and very kind and helpfull staff »

- clean room - comfortable bed - nice breakfast - excellent location - good service - very kind and helpfull staff

AccorHotels certified review
Jem291 Couples - 06/12/2017
« Overall enjoyable »

First time staying in this hotel. The room was lovely but it only had a very narrow wardrobe which had an ironing board an an iron in it. I had to remove it to enable us to use the wardrobe which had just about enough hanging space for two jackets and a couple of pairs of trousers. The room also only had one small drawer under the mini fridge which was just big enough for two people's underwear, socks and PJ's. The majority of our clothes had to be folded over the back of the chair - not ideal. It would be useful to have more storage for clothes. We only ate breakfast in the hotel, the food was lovely and plenty of choice.

AccorHotels certified review
Anonymous Couples - 06/12/2017
« Relaxed romantic break »

Staff were very welcoming and friendly. Room was cosy and smart. Very clean. Would have liked a bath, had shower only. Hotel was beautifully decorated for Christmas. We sometimes pop into the bar if we are dining in Windsor and the bar staff are always very knowledgeable and helpful when you can't make up your mind from their excellent range of drinks.

AccorHotels certified review
Jamest Couples - 05/12/2017
« Good but not great »

The hotel was a mixed bag - some things were excellent, while other things fell short. The room was generally comfortable - nice size, comfortable bed and linen. However, the bathroom sink in our room had no hot water, and a drain that was partially clogged (the sink would fill when you ran water but with the stopper open, and then drain very slowly when the water was turned off). This is normally not a big deal. However, I brought this to the attention of three different staff at the front desk over the course of two days, and the problem was never fixed, nor was an explanation provided. After three failed attempts I simply gave up - I shouldn't have had to ask more than once, let alone four times. But other staff were exceptional - in particular the hostess at the morning breakfast was very thoughtful and attentive. So overall we had a good but not great experience. I will look for another hotel on my next stay.

AccorHotels certified review
Dan Business - 05/12/2017
« Friendly and relaxed »

Was for a works function, liked being able to park in the town, room was nice and clean couldn't find anything to complain about

AccorHotels certified review
Jo G. Couples - 05/12/2017
« Mrs »

Our stay was a return stay which was comlpimentary as our first stay was not very good. I am pleased to say this stay was above our expectations and thoroughly enjoyed it. We would definately return again and recommend to others

AccorHotels certified review
Susanne W. Couples - 04/12/2017
« Very enjoyable stay in Windsor »

Hotel was high quality throughout, an excellent location, the staff were very attentive and friendly and the breakfast was good. Definitely worth the money paid

AccorHotels certified review
Nigel C. Couples - 04/12/2017
« A regal welcome in royal Windsor »

Absolutely excellent service and assistance from the staff at the Castle Hotel , Windsor. Had a beautifully appointed suite overlooking Windsor Guildhall, with Windsor Castle in the background. It was delightful to find this hotel has a turn-down service that prepares some of the rooms for comfortable evening occupation - thank you Christine, you are a jewel in the Castle’s crown.Restaurent here provides a wonderful dining experience too, for relaxed yet haute cuisine dinner, and wonderfully stocked breakfasts offering a bewildering choice of quality fayre.

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