Mercure Blackburn Dunkenhalgh Hotel & Spa 4 stars

TripAdvisor rating 3.5/5 1,883 reviews
Mercure Blackburn Dunkenhalgh Hotel & Spa
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+ 21 Services
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Hotel extras

  • 700 year-old country manor retaining its original features

  • 14 meeting rooms holding up to 400 guests

  • Indoor heated pool and gym facilities

  • Popular wedding reception destination for up to 250 guests

  • Spa facilities offering a range of treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Beauty salonPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road
Clayton Le Moors Lancashire
BB5 5JP
blackburn
united kingdom

Tel: +441254303400

Fax: (+44)1254/872230

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BLACKPOOL At 57.6km / 35.79 miles

  • By plane

    LEEDS At 93.7km / 58.23 miles

  • By plane

    MANCHESTER At 43.8km / 27.22 miles

  • By train

    ACCRINGTON At 3.1km / 1.93 miles

GPS :53.768386, -2.39473

Our accommodations

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack. All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Double or Twin Room

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilège double or twin room

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Family room

  • Max. number of persons: 3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Single room with en suite facilities

  • Max. number of persons: 1
  • Area: From 13
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

CAMEO RESTAURANT

Type of cuisine: International

The well-renowned restaurant of the Mercure Dunkenhalgh also has a fresh flavour thanks to the refurbishment project. The Cameo Restaurant has been elegantly redecorated to enhance its charm and offer an even more inviting environment.

Dinner

18:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAMEO BAR

Photo non contractuelle / Strictly non binding

The Cameo Bar serves light snacks in an informal setting. An excellent selection of wine and beer is available both by the glass and by bottle.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPA NATUREL

Photo non contractuelle / Strictly non binding

The leisure club offers a relaxing atmosphere and serves light snacks.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 370

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Mercure Blackburn Dunkenhalgh Hotel & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

6,131 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,883 reviews

Spa Weekend

TripAdvisor rating 3.5/5

ShirazMerlot Friends getaway - 14/11/2019 TripAdvisor review

Nice hotel with friendly staff but somewhat of a rabbit warren to find your way around and confusing room numbering system (rooms 200's and 600's on same floor!). Food was good with plenty of choice. Spa areas clean but you had to leave the main building to get to the spa. All in all for the dreal we got I would not hesitate to recommend and return.

Dear ShirazMerlot, Thank you for your review titled' Spa Weekend' and the accompanying 4* rating. It is a pleasure to receive positive feedback for the food and facilities. I hope we can welcome you back in the near future. Kind regards, Victoria

A relaxing comfortable night with great dinner

Customer review rating 4.1/5

Adam H. Business - 08/11/2019 Confirmed reviews AccorHotels

Everything works well, room clean and comfortable, slept very well too. I enjoyed my dinner very much and service was very good as well. So fun to win a 'free-starter' in your 'roll a dice' competition on arrival. I had an issue on arrival that the car park was already full at 6pm, so had to park in disabled bay. However by 9pm the carpark was half empty. Perhaps a comment regarding breakfast since everything tasted fine, but so much nicer to have fresh fried eggs. Also would like honey to be availableplease.

OK, but not 4 star

Customer review rating 4.1/5

Paul E. Business - 08/11/2019 Confirmed reviews AccorHotels

Freindly staff but obvious cost cutting over the last year or two. Tired looking rooms, especially shower. Very mean to have stopped including buscuits with tea & coffe.

The room was smelling from the bathroom sink

Customer review rating 4.1/5

Anonymous Friends - 07/11/2019 Confirmed reviews AccorHotels

Ok

Always Drawn Back

TripAdvisor rating 3.5/5

auldcreamery2013 Couples - 07/11/2019 TripAdvisor review

We have stayed many times over the last 50 years but mostly over the last ten years. The hotel retains a special something. The quality of stay often depends on the room allocation. Executive rooms (Not all the same) are quite a walk from the Spa and to Breakfast and the bar. The Courtyard rooms are more convenient but not of the same standard. It really depends on what you prefer. Breakfast has nearly always been great and we always look forward to meeting the "Dining room manager"? (He could use a new suit!) who is always very friendly and attentive. Reception has always been a negative. First impressions really do count. A smile costs nothing and even if you don't. you should LOOK like you are enjoying your job. All in all, a great location with variable levels of satisfaction with the stay.

Dear auldcreamery2013, We do appreciate our regular visitors and look forward to seeing you again soon. Thank you for your custom and feedback, we will certainly look to address your comments where necessary. Hopefully on your next stay you will notice a marked improvement in our product and we are looking to ensure a more luxurious balance to all our rooms having just commenced a full refurbishment program this week which will include all bedrooms, public areas, function space and leisure facilities. Due to complete by the end of May 2020. Kind Regards, Ivan Lynch, General Manager.

Nice location, food & drink expensive however

Customer review rating 4.1/5

Tie Business - 06/11/2019 Confirmed reviews AccorHotels

Stunning venue, well laid out and clearly a lot of history behind the venue. Rooms are reasonable. The downside was the alcohol and soft drinks prices were exceptionally high. Approx £9.50 for a magners cider and a beer. The breakfast was nice but the twenty minute queue for it was just too much.

Overall very pleased

Customer review rating 4.1/5

Darren W. Families - 06/11/2019 Confirmed reviews AccorHotels

It’s was great, clean and staff very friendly and helpful

Customer review rating 4.1/5

Mr P. Couples - 06/11/2019 Confirmed reviews AccorHotels

Hotel was lovely, room could do with updating wasca bit shabby in places. Treatments were lovely. Food and service were excellent. The spa experience could do with an update as well there were tiles missing in steam room and sauna. I stood on a chipped tile luckily not cutting my foot, wife ended picking up 3 sharp pieces of tile and putting in bin.

Fantastic experience, fabulous room

Customer review rating 4.1/5

Natalie B. Families - 06/11/2019 Confirmed reviews AccorHotels

We arrived and got given rooms close to each other which we asked for, the rooms were absolutely amazing, very clean and the bed was very comfortable! Breakfast was very good and the staff were very helpful as my mum is gluten free and they couldn’t do enough to help out. Overall a great stay

Customer review rating 4.1/5

Anonymous Business - 05/11/2019 Confirmed reviews AccorHotels

Nice and quiet despite many visitors. though due to the whole plan it was at times difficult to find ones way around. I wished there were more signs for the conference attendees

Some much needed R&R

Customer review rating 4.1/5

Katie N. Couples - 05/11/2019 Confirmed reviews AccorHotels

Lovely spacious room, wonderful food with good selection, fantastic atmosphere and staff very friendly. We had a couples massage which was our highlight. Pool water was a little cold but the facilities were great and clean. Thank you for our stay, we loved every minute of it x

ok. function and food excellent. room dirty.

Customer review rating 4.1/5

Anonymous Families - 05/11/2019 Confirmed reviews AccorHotels

function and food excellent. the room was dirty. hair on the floor obviously not hovered for a while. Lots of dust. cobwebs. vomit in public toilets. other set smell of blocked drains The room was supposed to be on a £55.00 deal with the event. on calling to book staff didn't know anything about it and insisted nothing in place. unable to make them understand. so booked on the website and paid the extrato be safe I had a room booked.

Good overall.....but could have been better.

Customer review rating 4.1/5

Phil S. Couples - 05/11/2019 Confirmed reviews AccorHotels

We first stayed here about 3 years ago, so looked forward to coming back. The hotel had not changed at all and is still in need of a refresh, although we did still enjoy our stay. The only issues we had were with the speed (or lack of) the service in both the bar and restaurant and the lack of choice on the menu. Our package was for bed, breakfast and dinner for 3 nights but the menu was the same (limited menu) every evening, even with the alternative of the a-la-carte option. The staff were very polite, but the service was frequently slow, despite the low numbers of other diners, and on the first night we had to wait half-an-hour for my wife's "mocktail" to be made and brought to our table in the bar !!

Mrs

Customer review rating 4.1/5

Ali Families - 05/11/2019 Confirmed reviews AccorHotels

Everything was fine Lovely

Great stay

TripAdvisor rating 3.5/5

zidus007 Family - 04/11/2019 TripAdvisor review

It was great start from check in very professional and warm welcome than the room was brilliant so big and very well maintained breakfast was ok spa excellent so many steam rooms and swimming pool was great just the cleanliness by the swimming pool can be better. overall great time we had.

Dear zidus007, Thank you for taking time to review your stay, we are delighted you enjoyed, will certain look to address the swimming pool cleanliness as quickly as possible. Kind Regards, Ivan Lynch, General Manager.

Good overall experience

Customer review rating 4.1/5

K.m. Business - 03/11/2019 Confirmed reviews AccorHotels

Friendly helpful staff Good menu, enjoyed my evening meal Nice surroundings Only drawback- I was in a courtyard room,I had to run the hot water for a long time to actually get hot water

Excellent

Customer review rating 4.1/5

Manjit Business - 03/11/2019 Confirmed reviews AccorHotels

Very warming and friendly staff The room was clean warmly.

Disappointed

Customer review rating 4.1/5

Karen S. Business - 03/11/2019 Confirmed reviews AccorHotels

I have stayed here on a few occasions however this particular time was quite below what I have been used to

A lovely relaxing weekend

Customer review rating 4.1/5

Una H. Couples - 03/11/2019 Confirmed reviews AccorHotels

A lovely buildings with lots of character. The staff were very friendly and helpful. Our room was clean with a big en suite bathroom. Buffet breakfast with lots of choice. We ate in the restaurant in the evenings. The food was delicious. We had a lovely relaxed weekend. We used the swimming pool and sauna which were clean and the water warm. I would definitely stay here again. The only negative was, I asked for a double room and bit a twin which we were told we could have but it was two single beds pushed together. Otherwise we loved it.

Disappointing

Customer review rating 4.1/5

Allan T. Business - 03/11/2019 Confirmed reviews AccorHotels

Overall disappointing. The room was short on towels for 2 and the bed mattress needs to be replaced. Dinner experience was poor. The assorted breads starter was simply pieces of white bread with baguette cuts, certainly not what you would expect for £4!. When delivered they were cold with no butter. We waited 25 minutes for main course and when delivered it was not what we ordered. Staff were very apologetic and we were given a drink at no cost. The restaurant was not busy so overall very poor service.

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