Hotel - Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Hotel Mercure Hotel

Mercure Blackburn Dunkenhalgh Hotel & Spa

3.5/5 1,707 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 61.75 GBP Non member rate
From 58.66 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium (Paying)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack.All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

  • 175 rooms
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 6 connecting rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Free in-room mineral water
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 4,931 reviews

Our guest reviews for Mercure Blackburn Dunkenhalgh Hotel & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,707 reviews
Solo travel - 10/11/2018 TripAdvisor review
« Very uncomfortable sleep »

Old mattress, very uncomfortable sleep, receptionist was rude when asked to change the mattress and never did anything about it. won't be staying there again.And the indoor pool was dirty, never experienced anything like it!

Laura A. Friends - 07/11/2018 AccorHotels certified review
« Very nice »

Everything was perfect, no nasty surprises and the staff were super friendly too

Michelle Couples - 07/11/2018 AccorHotels certified review
« Amazing service »

All the staff were friendly and helpful. The room where we stayed was lovely. We had a treatment which was great and the spa facilities were fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Mr T. B. Friends - 07/11/2018 AccorHotels certified review
« Mr toni B. »

Excellent,

Harri Friends - 07/11/2018 AccorHotels certified review
« Convenient and quiet location . . .Great breakfast. »

Staying to attend a large dinner event, Courtyard room was quaint but showing signs of wear and tear . . hate mould in the bathroom !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Mercure Blackburn Dunkenhalgh Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luke Kendall Deputy General Manager 01…00 h6…

Ann W. Families - 07/11/2018 AccorHotels certified review
« Socialising in Relaxing luxury »

A great hotel that we’ve stayed at before. Fabulously friendly staff . Good food ,

Chris Couples - 06/11/2018 AccorHotels certified review
« Nice staff »

Staff were friendly and helpful but felt the dining area / food menu could be improved.

Martin R. Business - 05/11/2018 AccorHotels certified review
« Generally good, but freezing cold room »

Nice hotel, decent service, tasty if over-priced food, but very cold room. Needed to double up my duvet to increase its warmth.

James M. Families - 05/11/2018 AccorHotels certified review
« Beautiful place. Excellent staff »

Staff are brilliant. Hotel is beautiful.

Howard B. Couples - 04/11/2018 AccorHotels certified review
« Mr »

Very high standards as usual

Mrs S. O. Families - 04/11/2018 AccorHotels certified review
« Great service - friendly and helpful »

Great start to finish. Comfortable surroundings and great staff who were helpful and friendly.

Mark Families - 03/11/2018 AccorHotels certified review
« The overall experience misses the mark. »

Everyone is very nice but they don't seem well trained in basic hospitality food and drink service. I don't get what is Privilige about the room. The room was small and the decor & linen tired.

Catherine F. Friends - 02/11/2018 AccorHotels certified review
« spa break »

from check in to check out everything was lovely from check in staff who upgraded our room, spa staff, restaurant staff and coffee shop they were all very nice pleasant and helpful

Linda H. Families - 02/11/2018 AccorHotels certified review
« Poor experience »

Booked 5 rooms in August, had to pay separately for 3 and then book the other 2 In husbands name, paid for all 5 on same card. Checked in Saturday afternoon and was asked for my bank card. The 5 rooms could not have been further from each other and it is a large hotel!!!! 2 rooms 64 and 65, snelt quite badly of foist and damp. The water would only work one two at a time, if toilet flushed no water in sink or shower, if shower in use the toilet could not be flushed. We did like the hotel but the carpet in the bar was ripped and tatty, a huge refurbishment is require I think. Then imagin my surprise on the Monday when I noticed that I had been charged for the 2 rooms booked in my husbands name! I had to threaten with my banks service and send proof of payments before they would reimburse, in fact the manager had to ring me back after 2 more phone calls. The managers opening sentence was “now madam about the rooms you hadn’t paid for!!!” I have since received full reimbursement but I think it will be a long time before any of our isrty would stay at s Mercure hotel again

Rebecca K. Couples - 01/11/2018 AccorHotels certified review
« Amazing! »

We had an amazing time, the staff from reception, to restaurant through to the spa were all so helpful and friendly, the food was excellent! And our room was nice and cosy.

Lynda F. Business - 01/11/2018 AccorHotels certified review
« home from home »

very pleasureable

S. Solo - 01/11/2018 AccorHotels certified review
« Absolutely wonderful stay »

Everything was at the top, friendly and helpful staff, all the services at the top, room very clean. The location is fantastic, Spa Centre was fantastic. I`ll come back for sure

Kevin M. Families - 01/11/2018 AccorHotels certified review
« mr kevin M. »

A very nice stay in a beautiful building. The food was magnificent and my wife and I had a fantastic time.

Edita Families - 01/11/2018 AccorHotels certified review
« Very welcome »

The hotel and staff was very welcome very good location, liked everything !

Mandy G. Friends - 31/10/2018 AccorHotels certified review
« Initially Confusion with the Date and schdule for the Massage »

Food, Room, Entertainment & Grounds all lovely

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 61.75 GBP Non member rate
From 58.66 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates