Hotel - Mercure Blackburn Dunkenhalgh Hotel and Spa
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Mercure Hotel

Mercure Blackburn Dunkenhalgh Hotel and Spa

Blackburn Road  Clayton Le Moors Lancashire 
BB5 5JP  BLACKBURN
UNITED KINGDOM

1,444 reviews
TripAdvisor Rating Based on 1,444 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack.All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

  • 175 rooms
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,249 reviews

Our guest reviews for Mercure Blackburn Dunkenhalgh Hotel and Spa

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,444 reviews
AccorHotels certified review
Ken T. Couples - 17/07/2017
« So well looked after by staff who obviously were happy to be there and keen to help. Staff who wanted to provide an excellent service. »

Loved our experience, lovely surroundings and excellent staff. Staff who enjoyed providing a service with a smile and helping hand. Couldn't have asked for more. Thoroughly recommended.

AccorHotels certified review
C K. Friends - 17/07/2017
« Very good »

Very good

AccorHotels certified review
Anonymous Couples - 17/07/2017
« satisfied but we do feeel the hotel is letting some standards slip »

Check in was pleasant with a nice welcome. Room 714 was comfortable and spacious. There was some noise from a school prom celebration Friday evening but ended by midnight. In our room we had a problem with hairdryer and iron. Hairdryer had a dangerously loose plug when we pointed this out to Sarah the receptionist her attitude was quite flippant with no acknowledgement or apology for bringing this potentially dangerous hairdryer to her attention. The iron was cracked and had a serious kinked and worn cable. We pointed this out to Melanie the receptionist her attitude was completely different acknowledgeing the dangerous faults and said she would replace it immediately and thanked us for bringing it to her attention. We would add that both appliances had recently been PAT in May.

AccorHotels certified review
V.gohil Families - 17/07/2017
« Enjoyed my stay at the hotel. »

The hotel ambiance was nice and peaceful and the service o Was of a high standard. Will definitely recommend to everyone of my family & friends.

AccorHotels certified review
Marcia Families - 15/07/2017
« Mother and daughter  »

Absolutely everything we wished for. Reception were helpful and welcoming.Restaurant and spa staff went out of their way to make our stay special.

AccorHotels certified review
Dr K. Couples - 15/07/2017
« An extremely enjoyable stay at a very pleasant hotel »

Room quality and facilities were very good as was food in the restaurant. Staff were cordial and helpful. Restaurant staff were particularly obliging. The hotel grounds were very pleasant and on this occasion even the weather excelled itself.

AccorHotels certified review
Anonymous Business - 13/07/2017
« Very good service »

Very pleased with the swift and positive responses to queries and issues that arose on the evening.

AccorHotels certified review
Debra A. Couples - 12/07/2017
« Mrs »

Enjoy my stay everytime it is a wonderful place

AccorHotels certified review
Mrs P. A. Business - 12/07/2017
« A very pleasent and relaxing. »

Our stay was very pleasant, the staff were very polite. The bed rooms were very clean but needed up dating. We tried out the spa which we found very clean and refreshing. Dinner and breakfast menu was excellent and staff very attentive. We are planning to stay again on our next visit to Lancashire.

AccorHotels certified review
Neil J. Couples - 11/07/2017
« Nice hotel a little tired in places but nice  »

Booked a dinner, bed and breakfast package. Check in was fine friendly staff, room was clean and tidy could to with a freshing up in the decorating department. Main hotel was also clean and tidy staff were great in all aspects of our stay. Used the pool and spar which was also nice and clean staff also friendly and happy to help

AccorHotels certified review
Sharon B. Families - 11/07/2017
« Family wedding »

Attention to detail was very evident throughout my stay. Room was very clean Breakfast catered for every taste and even provided unusual choices - nuts, seeds etc.

AccorHotels certified review
Kimberley Business - 10/07/2017
« Very happy returning customer »

I have been staying for business for months now and I must say, your staff are a credit to your hotel. Friendly, helpful and nothing is ever too much for them. the change to the menu is welcomed too and I love the brunch part from 10am

AccorHotels certified review
Andy S. Business - 10/07/2017
« Great staff »

Friendly staff, good service, rooms a little tired..

AccorHotels certified review
Wedding G. Friends - 09/07/2017
« Family wedding stayed over...wonderful venue. »

Great hotel for a wedding venue. Fab day. Food great attention to detail great. Staff fab. Room lovely breakfast also great. X

AccorHotels certified review
Buttima Couples - 09/07/2017
« Great room, facilities and breakfast. Helpful staff »

Very comfortable stay. Breakfast and staff were great. Clean and spacious room.

AccorHotels certified review
Anonymous Friends - 09/07/2017
« Lovely hotel very friendly and helpful staff  »

Exceptionally helpful staff each one just as kind and courteous as the next. Only reason not a 10 workmen having a conversation what felt like outside our room window in the courtyard at 7am (window open as it was hot and we had not slept well for this same reason) also we were not offered robes and slippers at the spa but my mother didn't want to make a fuss. Food lovely and again staff service perfect in the restaurant.

AccorHotels certified review
Anonymous Couples - 08/07/2017
« Another lovely stay »

As usual my stay was very good very friendly helpful staff and great spa

AccorHotels certified review
Amie Business - 07/07/2017
« Good value for last minute boooking »

Comfortable overnight stay whilst on business in Burnley.

AccorHotels certified review
Anonymous Business - 07/07/2017
« Was a good stay and nice hotel »

Was good stay and nice staff. Little annoying that had big BBQ happening outside bedroom window so made it little harder to sleep.

AccorHotels certified review
Anonymous Families - 06/07/2017
« C York »

Lovely atmosphere - excellent amenities - good sized room and great food

Our most recent 20 reviews
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