Hotel - Mercure Blackburn Dunkenhalgh Hotel and Spa
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Mercure Hotel

Mercure Blackburn Dunkenhalgh Hotel and Spa

Blackburn Road  Clayton Le Moors Lancashire 
BB5 5JP  BLACKBURN
UNITED KINGDOM

1,488 reviews
TripAdvisor Rating Based on 1,488 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Indoor heated pool
  • Thalassotherapy centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Thalassotherapy centre
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium (Paying)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

175 bedrooms blend age-old comfort with modern design and include one suite, three special feature rooms and enhanced accessibility rooms - as well as the brand new Executive Wing with walk-in showers and luxury welcome pack.All bedrooms are non-smoking and provide 24-hour room service, complimentary car parking, hair dryer, ironing facilities, flatscreen TV, and tea and coffee making facilities.

  • 175 rooms
  • 3 rooms for people with reduced mobility
  • 77 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Trouser press in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • DDI - Direct Dialing In
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,519 reviews

Our guest reviews for Mercure Blackburn Dunkenhalgh Hotel and Spa

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,488 reviews
AccorHotels certified review
Tristan B. Business - 20/09/2017
« Tristan B. »

I was upgraded without request which I found to be a very nice gesture for a regular customer. The staff are always very friendly as well

AccorHotels certified review
Lucie Couples - 20/09/2017
« Could be better »

Stayed before and enjoyed. Room 407 has a blocked sink and despite reporting this nothing appeared to be done. Paid for breakfast in bed and cutlery didn't arrive and fruit was forgotten about. 2/5 rooms in spa out of order.

AccorHotels certified review
Janice Friends - 19/09/2017
« Friendly, helpful staff. Beautiful room. »

Lovely hotel, spotless clean. Beautiful room. Breakfast next morning was second to none. The staff were pleasant helpful friendly, nothing was too much trouble. Would highly recommend. Thank you.

AccorHotels certified review
Mike D. Couples - 19/09/2017
« It was a room to stay »

Staff were very helpful and pleasant, however, the hotel is looking tired and in need of updating - we upgraded to an exec room, and to be honest, based on rooms like this at other hotels, we might as well stayed in a normal room - bathroom needs decorating and room needs a refresh - the little perks are just that little. Breakfast was a pain - to have to queue in for either cold or hot breakfast was a joke - why are these not in separate areas, why are they not bigger to accommodate people when hotel is running full or at peak times As mentioned the staff were very good, but it needs updating

AccorHotels certified review
Jennie Friends - 19/09/2017
« Lovely hotel »

I was really impressed with this hotel. From the outside it looks lovely and like a castle. Inside is just as nice, with a nice staircase. The room was a good size and really clean. The pool nice and cool and a good seating area. Check in Was good, Emily (I'm sure was her name) was very welcoming and lovely. The restaurant staff were brilliant, very welcoming and always ensured everything was ok. The salmon risotto was beautiful! I would definetly reccommend this hotel to people. I had a lovely relaxing weekend away.

AccorHotels certified review
Jade B. Couples - 19/09/2017
« Amazing »

Lovely hotel, amazing staff and good and great facilities. Would definately stay again

AccorHotels certified review
Alex H. Business - 19/09/2017
« It was ok »

Door anti thump needs fixing No source served with ribs - very dry BLUE Plastic found on black pudding Told wrong pool opening times for Sunday i.e. Was shut when it was open!.

AccorHotels certified review
Craig I. Friends - 18/09/2017
« Great staff, rooms were ready for refurbishment. »

Staff very attentative and went out of the way to help in anyway they could. Our room on the other hand was very dated and smelt a little damp. Prices were quite dear for the area.

AccorHotels certified review
Kirsty J. Friends - 17/09/2017
« Great night out »

The boy band was great, the food was lovely, the staff are brilliant especially Joe who was very helpful and friendly on the night. We had a brilliant night out thank you.

AccorHotels certified review
Ramesh P. Business - 16/09/2017
« nice clean room with very good quality breakfast »

very good. will visit again

AccorHotels certified review
Roger G. Business - 16/09/2017
« Satisfied »

Satisfied

AccorHotels certified review
Mark P. Business - 16/09/2017
« Pleasant and comfortable experience »

The food was exceptional, staff were very friendly and the hotel rooms were clean and comfortable.

AccorHotels certified review
Mrs C. Couples - 15/09/2017
« Very enjoyable stay »

A very pleasant stay. The room was clean and well presented. The breakfast was excellent.

AccorHotels certified review
Anonymous Couples - 14/09/2017
« Wonderful short break, great room , very good evening meal, . »

Staff excellent, B&B plus evening meal good value, and my wife enjoyed the Spa and massage. I worked here 45 years ago it was my first real job out of catering college. promised my self that I would go back ( worked as breakfast chef and pastry chef. ) not disappointed in any way. hope to return again in the future.

AccorHotels certified review
Anonymous Couples - 14/09/2017
« Excellent »

We had a great time and will be back in the near future.

AccorHotels certified review
Michelle P. Families - 13/09/2017
« Fantastic customer service »

We had a lovely break at the Dunkenhalgh, the food was excellent, the spa was lovely but the staff are what made our stay so wonderful, nothing is too much for them. The lady in the spa went above and beyond. Thank you for a great stay

AccorHotels certified review
S F. Friends - 12/09/2017
« OK some aspects better than others. »

Use of spa - excellent, evening meal in restaurant was very good. Hotel room was disappointing. Kettle with broken flex, problems with TV, stain on duvet cover, shower door surround was dirty, cracked tile in bathroom floor. Had to call night porter re kettle and TV.

AccorHotels certified review
Pauline M. Couples - 11/09/2017
« nice hotel but needs upgrading »

We enjoyed our stay and was given the Bridal Suite which was a lovely room but needs updating. There is no where to put your shampoo or soap next to the bath (which is free standing) There was a very noisy extractor fan outside the bathroom window which was going from when we got in the room to about 10.30 pm, then it started again about 6 am which woke us up We got woken up around 11 pm by the fire alarm going off which gladly was a false alarm, so we had not much sleep with getting woken up by the fan. overall it is a lovely hotel

AccorHotels certified review
Thrlma Couples - 11/09/2017
« Friendly staff, lovely room, good food »

Stayed 2 nights b& b. Had a lovely big room, very quiet and enjoyed the breakfast. All staff friendly and helpful

AccorHotels certified review
Anonymous Solo - 11/09/2017
« Nice stay for a wedding »

I liked my room, however I'd requested the highest upgrade, the others in the party who hadn't done so weren't too thrilled. I thought the restaurant was nice, though 16.50 for breakfast is pretty steep. The dinner was more reasonably priced. The staff was very nice and attentive as well.

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