Mercure Salisbury White Hart Hotel 4 stars

TripAdvisor rating 4.0/5 1,183 reviews
Mercure Salisbury White Hart Hotel
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Hotel extras

  • Grade II listed Georgian building with original features

  • Five minutes' walk from the iconic Salisbury Cathedral

  • The White Hart can accommodate up to 120 guests

  • Located 12 miles away from the world-famous Stonehenge

  • Squires Restaurant serves international cuisine

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Tanning salon (Nearby)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Salisbury White Hart Hotel

1 St John Street
SP1 2SD
salisbury
united kingdom

Tel: +441722327476

Fax: (+44)1722/412761

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BOURNEMOUTH INTERNATIONAL At 39.1km / 24.3 miles

  • By plane

    LONDON HEATHROW At 124.7km / 77.49 miles

  • By plane

    SOUTHAMPTON At 38.9km / 24.17 miles

  • By train

    SALISBURY At 1.8km / 1.12 miles

GPS :51.066677, -1.793561

Our accommodations

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Classic double or twin room

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room

Privilege room

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Executive double or twin room

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 9
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

SQUIRES RESTAURANT

Type of cuisine: International

Squires Restaurant is renowned for its traditional British cuisine, served in elegant and relaxing surroundings. Available for hire for various functions the restaurant can seat up to 110 guests.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPIRES BAR

Photo non contractuelle / Strictly non binding

Spires Bar & Lounge, the meeting place in Salisbury for a relaxing morning coffee, lunchtime snack or a traditional Wiltshire Cream Tea. In the evening our bar transforms to a relaxed dining area for guests to enjoy local cuisine prepared by our chefs.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 88

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Mercure Salisbury White Hart Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,345 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,183 reviews

Relaxing Stopover in the lovely Cathedral City of Salisbury

Customer review rating 4.2/5

Val E. Families - 16/08/2019 AccorHotels review

We spent one night at the White Hart hotel but would happily have stayed longer! We had a beautiful room, which had been comfortably laid out to accommodate us and our young son. We ate dinner at the hotel and it was very nice, although the menu was a little limited (hence not giving 10/10). It was tasty, though, and the portions were all very generous. Breakfast the next morning was perfect, with a superb choice of hot and cold items. We left feeling thoroughly refreshed, and a little bit spoilt. Thank you so much.

Customer review rating 4.2/5

Anonymous Couples - 15/08/2019 AccorHotels review

Centrally located hotel in salisbury

non-professional

Customer review rating 4.2/5

Nacer Business - 13/08/2019 AccorHotels review

It was not pleasant at all. My same remarks were made over and over again. these remarks seem to be fallen on deaf ears.

Dear Mr A., We very much appreciate you letting us know of your concerns regarding your recent stay at the Mercure Salisbury White Hart Hotel. I am sorry that your experience did not meet your expectations on this occasion as we strive to provide a superior service experience for every customer. Your feedback will be shared with all the service departments so that all appropriate measures can be taken to address your concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager
Customer review rating 4.2/5

Nino Business - 12/08/2019 AccorHotels review

Very poor. No lift, no air con in the room, food smell from the restaurant, shabby room, windows covered in ivy tha couldn’t open properly... etc etc....

Dear Mr N., Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. However I am sorry that your experience did not meet your expectations on this occasion as we strive to provide a superior service experience for every customer. The hotel is a Grade II listed building and has been unable to agree the addition of a lift in the past, this is something the new owners are reviewing with English Heritage for approval. Rest assured that the Maintenance team will be taking the appropriate measures to address the bedroom window concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager

Good service but room needs attention

Customer review rating 4.2/5

Anonymous Couples - 10/08/2019 AccorHotels review

We stayed one night and found the room not well appointed. The breakfast was good and reception staff efficient

Dear Margaret C., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager
Customer review rating 4.2/5

Anonymous Business - 08/08/2019 AccorHotels review

Always loved staying at the White Hart, but the room was both noisy and, being north-facing, extremely hot. To help customers sleep before about 2am, maybe the curtains could be kept drawn on summer days and/or a fan supplied?

Dear Mr P., Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. I am sorry that your experience did not meet your expectations on this occasion. We strive to provide a superior service experience for every customer, therefore rest assured that we are taking the appropriate measures to address these concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager

Comfortable

Customer review rating 4.2/5

A A. Friends - 06/08/2019 AccorHotels review

Convenient hotel for the Cathedral where we held our event. Friendly staff

Pre cruise stay

Customer review rating 4.2/5

Willie C. Couples - 05/08/2019 AccorHotels review

excelent reception on arrival and very helpful and attentive staff

Dear Mr c., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager
Customer review rating 4.2/5

Anonymous Couples - 04/08/2019 AccorHotels review

Very good

Dear Mr C., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Ms

Customer review rating 4.2/5

Dianne Business - 01/08/2019 AccorHotels review

The staff at the hotel are very cordial and keen to assist. The breakfasts are hearty with a good variety of choices. The room was nice however the floorboards in room 131 were quite loose and squeaky and the vents rather noisy. The bedding was clean and very comfortable. The bathroom was a little cramped but no real complaints aside from the slight ledge in to the bathroom, I hit my foot on it several times until I remembered that it was not even. Minor things really.

Dear Guest We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back sometime in the future. Kind Regards Mark Postlethwaite General Manager
Customer review rating 4.2/5

Pamela F. Families - 31/07/2019 AccorHotels review

We had a good time, but felt the hotel need more staff, especially on a Sunday

Dear Pamela F., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with the Management team to review as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

A wonderful welcome - great staff

Customer review rating 4.2/5

Ben H. Friends - 30/07/2019 AccorHotels review

Very helpful and professional staff and service from booking to check out. Staff went out of their way to be help and all were very friendly and polite.

Dear Mr H., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback and appreciate your comments on TRIPADVISOR also. Once again I will share your comments with the whole team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

The staff were extremely helpful and friendly.

Customer review rating 4.2/5

Paul S. Families - 30/07/2019 AccorHotels review

All the staff from reception to the chamber maids were lovely. Jo and Sophie and reception have a very good friendly professional manner. Could not have been made to feel more welcome.

Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Sophie, Jo and the rest of the team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Comfortable, friendly and helpful

Customer review rating 4.2/5

Mik A. Couples - 27/07/2019 AccorHotels review

As always the White Hart was just what I expected. Room was comfortable, staff were friendly and helpful and breakfast was a great start to the day.

Dear Mr A., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments regarding the accommodation and breakfast with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Lovely stay but very dark room-on sunniest days of the year

Customer review rating 4.2/5

I. M. Couples - 25/07/2019 AccorHotels review

Staff lovely , friendly and efficient. Charming garden, very pleasant sitting areas and bar. Gracious and old large dining room -all excellent. But our bedroom had a tiny so die, needing the light on at all times. Also a lot of traffic noise, though earplugs took care of that. Location perfect for visiting cathedral and car park a bonus.

Dear I. M., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back sometime in the future. Kind Regards Mark Postlethwaite General Manager

Enjoyable

Customer review rating 4.2/5

Paul B. Business - 24/07/2019 AccorHotels review

Satisfactory

Average

Customer review rating 4.2/5

Chris W. Couples - 23/07/2019 AccorHotels review

A bit pricey for a very average room with a feeble shower

Dear Mr W., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with our Maintenance team so that any remedial action can be taken. This feedback assist us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. And we hope to welcome you back sometime in the future. Kind Regards Mark Postlethwaite General Manager

Excellent location for the places of interest.

Customer review rating 4.2/5

Mrs C. Solo - 22/07/2019 AccorHotels review

The hotel was very suitable for my stay in Salisbury. Bedroom very dated , a noisy road outside especially as window open due to heat. I felt there was a lack of staff except in the dining room. The breakfasts were good. I would probably stay again if I needed to visit the city in the future but request a different room. Disappointing that there are no walk in showers.

Dear Mrs C., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with our team so that all necessary steps can be taken as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back when you are next in the area. Kind Regards Mark Postlethwaite General Manager

MR

Customer review rating 4.2/5

Anonymous Business - 21/07/2019 AccorHotels review

THIS WAS A LAST MINUTE BOOKING . THE RECEPTION STAFF WERE EXTREMELY HELPFUL. IT WAS GOOD TO SEE MORE STAFF PRESENT AT BREAKFAST TIME. PREVIOUS STAYS HAS SHOWED THE RESTAURANT WAS PERHAPS UNDERMANNED AT BREAKFAST. THE ROOM WAS ADEQUATE. I DO WISH YOU'D CONSIDER SERVICE AT THE TABLE .. I WAS IN CORNWALL THE OTHER DAY AND THE HOTEL OPERATED THAT WAY. I DO FEEL ITS A BETTER CUSTOMER EXPERIENCE THAN SELF SERVICE.

Dear Mr G., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I was pleased that we improved the service levels from your past visit and once again l will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Friendly welcoming staff

Customer review rating 4.2/5

Tony H. Business - 21/07/2019 AccorHotels review

Great room on the annex facing the car park nice and quiet

Dear Mr H., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager
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