Hotel - Mercure Salisbury White Hart Hotel
Mercure Hotel Mercure Hotel

Mercure Salisbury White Hart Hotel

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4.0/5 1,064 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas (Paying)
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)
  • Porter

Leisure and activities

  • Well-being  (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Nearby)
    • Sauna (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
    • Indoor tennis court (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

  • 68 rooms
  • 100% non-smoking hotel
  • 5 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,808 reviews

Our guest reviews for Mercure Salisbury White Hart Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,064 reviews
AccorHotels certified review
Anonymous Friends - 19/06/2018
« Good weekend stay »

The stay was good. Pleasant greeting from the trainee on reception who was being well supported by her colleague. Our room, 103, in the extension is tired and the bathroom is quite cramped. Definitely could do with a refurb. Breakfast was good, lots of variety and quality.

AccorHotels certified review
Lynn Couples - 17/06/2018
« Nice staff, but room far too noisy »

Staff were very pleasant. Bed was comfortable, and room clean. The first room we were given had three large vents just outside the window, which were very noisy. The receptionist then kindly spent some time finding another room for us. However, this was on the front of the building near a junction, and the noise prevented us sleeping for more than a few hours.

AccorHotels certified review
Markus F. Couples - 17/06/2018
« clean, nice, central, friendly »

Perfect, only tea- and coffee facilies were missing. Neverteheless very good choice and highly recomended

AccorHotels certified review
Mrs R. Friends - 17/06/2018
« welcoming and comfortable »

Great experience. Very accommodating when we needed a particularly early check in. Room was quite basic and bathroom in need of redecorating, but comfortable enough.

AccorHotels certified review
Michael O. Couples - 15/06/2018
« Great stay at Mercure Salisbury White Hart Hotel »

We had a wonderful stay at the White Hart in Salisbury and it was great to see the city so busy after the recent sad events. Lovely place and IF you have NOT been already there can thoroughly recommend a visit to the Mercure White Hart,.

AccorHotels certified review
L S. Families - 13/06/2018
« Another stay at Mercure Salisbury »

Check-in was rather horrendous! Sunday afternoon at 3.00 pm, people everywhere, kids chasing dogs and the noise level so loud it was most difficult to hear the receptionist, a young girl and Alex. The credit card machine was not working and they could not put the payment for the second room through on the other machine as it was for the bar and restaurant. As we had two rooms booked, they then took the liberty of charging one room for five nights car parking when they did not have a vehicle, the other room only had a vehicle for three nights. We have stayed here many times previously and had no problems. Only for the convenience for us we probably would not stay here again. One young receptionist could barely understand and speak English. Sam, the young male, was most obliging and thank goodness he was often on reception.

AccorHotels certified review
Gareth P. Couples - 12/06/2018
« Thr bedroom was a little dated but your people were charming. »

Above

AccorHotels certified review
Paul B. Couples - 11/06/2018
« a pleasant stay »

on arrival nice we saw a young lady in reception who was helpful and informative. the room was clean and a good size, the bathroom was very small and a bit tired in decoration, the hot water for the sink was VERY hot, but not quite so hot in the shower. the lighting in the room was very poor, there was quite a large gap under the door to the corridor. good location and parking helpful.

AccorHotels certified review
Rich F. M. Business - 11/06/2018
« Great place to stay for business »

Nice quiet room near many sites, pubs, and businesses in town. A great place to rest while on business travel. The breakfasts are a nice way to start the day.

AccorHotels certified review
Sue A. Families - 10/06/2018
« A favourite in Salisbury »

I always stay here, when in Salisbury. The welcome at the reception is always warm, and all the staff are very helpful and kind. The food was good again, especially breakfast. My only problem was that my room on the 2nd floor was far too warm. There was no air conditioning in this room, which made sleeping a bit of a problem. I did not mention until I was checking out, when I was told I could have asked for a fan.

AccorHotels certified review
Sarah K. Couples - 09/06/2018
« Room awful, staff great »

room in dire need of refurbishment; bedroom chair dirty and threadbare, headboard 4ft 6, bed 6ft (bizarre), paintwork peeling, just shabby and miserable (we have photos if required). Staff polite and helpful, especially restaurant manager at breakfast.

AccorHotels certified review
Jane J. Families - 09/06/2018
« Friendly staff »

Someone had taken our room after we checked in but staff were so lovely and upgraded the room and bent over backwards to assist. Impressed with your reception staff!

AccorHotels certified review
Steve H. Couples - 05/06/2018
« Fundamentally good - but tatty around the edges »

The hotel is a good structure- its clearly been there a long time. The room was nice and clean. Breakfast was also good. 2 major areas where the hotel falls down in this modern age:- 1) There is a LOT of building work needed - rotten wood and water damage was evident in many areas 2) Room ventilation is poor. The windows are limited to opening just a few inches, there is no through-draft and no air-conditioning. This makes the rooms incredibly uncomfortable in warm weather.

AccorHotels certified review
S Friends - 05/06/2018
« Good »

Front desk staff very helpful changing my room so I could check in early. Booked me a taxi and then very helpful finding alternative company when first taxi didn't show up.

AccorHotels certified review
Susanna L. Families - 05/06/2018
« Mrs Susanna L. »

Very good indeed.

AccorHotels certified review
Ag Solo - 04/06/2018
« Short, adequate stay »

No complaints. Everything handled efficiently and well. Hotel continues to look pretty tired and in need of a refurb

AccorHotels certified review
Bobby Couples - 04/06/2018
« Friendly and warm group of staff made us feel much welcomed with our dog. »

Warm greetings from the staff. Went out of their way to do things that weren't in their job description.

AccorHotels certified review
Anonymous Families - 02/06/2018
« Great Hotel! »

Great location at the heart of the city. Efficient hassel free check in and a friendly, welcoming staff.

AccorHotels certified review
Jaime C. Couples - 01/06/2018

Great staff, nice interior. Only complaint was no air conditioning and room got quite hot. Other than that great.

AccorHotels certified review
Charles Couples - 30/05/2018
« Door-slamming hell »

Although the hotel's web site says that air conditioning is available in "most" rooms, the hotel was nearly full when we arrived and we were assigned a room without A/C, away from the street but above a car park and a neighbor's back yard. With no ventilation but a cheap rotating fan, we had to keep the windows open at night, which meant we had to listen to the neighbor's dog barking all night, and car engines revving and car doors slamming beginning early in the morning. Worse, with solid wood doors and solid wood doorframes, most people don't know how to close their doors without slamming them shut, and the slamming echoed throughout the floor. Basically nobody could rest until the last reveler came in. The hotel is in a historic building, which no doubt explains the lack of elevators. But it doesn't explain the noisy floorboards or the threadbare rugs or the antiquated bathrooms. OK, breakfast was good, with a few individually cooked options as well as a small selection of buffet items.

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