Mercure Salisbury White Hart Hotel 4 stars

TripAdvisor rating 4.0/5 1,151 reviews
Mercure Salisbury White Hart Hotel
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Room 1

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Hotel extras

  • Grade II listed Georgian building with original features

  • Five minutes' walk from the iconic Salisbury Cathedral

  • The White Hart can accommodate up to 120 guests

  • Located 12 miles away from the world-famous Stonehenge

  • Squires Restaurant serves international cuisine

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Well-being
  • Golf
  • Tennis
  • Bicycles rental (Nearby)
Business services
  • 3 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Salisbury White Hart Hotel

1 St John Street
SP1 2SD
salisbury
united kingdom

Tel: +441962312801

Fax: (+44)1722/412761

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BOURNEMOUTH INTERNATIONAL At 39.1km / 24.3 miles

  • By plane

    LONDON HEATHROW At 124.7km / 77.49 miles

  • By plane

    SOUTHAMPTON At 38.9km / 24.17 miles

  • By train

    SALISBURY At 1.8km / 1.12 miles

GPS :51.066677, -1.793561

Our accommodations

All rooms are en-suite, equipped with LCD TV, WI-FI, hairdryers and iron with ironing boards

Classic double or twin room

  • Max. number of persons: x2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Privilege room

  • Max. number of persons: x3
  • Area: From 25
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive double or twin room

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 single bed

  • Max. number of persons: x1
  • Area: From 9
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

SQUIRES RESTAURANT

Type of cuisine: International

Squires Restaurant is renowned for its traditional British cuisine, served in elegant and relaxing surroundings. A Carvery lunch Sunday to Friday. Daily table d hote menu or seasonal a la carte menu in the evening. Restaurant closed throughout December

Lunch

12:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPIRES BAR

Photo non contractuelle / Strictly non binding

Spires Bar & Lounge, the meeting place in Salisbury for a relaxing morning coffee, lunchtime snack or a traditional Wiltshire Cream Tea, or simply return to the hotel for a quiet drink and a bar snack after a busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 88 m²

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 60 people

Find out more
Mercure Salisbury White Hart Hotel Meeting Room

Our guest reviews for
Mercure Salisbury White Hart Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,198 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,151 reviews

Right in town

TripAdvisor rating 4.0/5

Al a Couples - 21/05/2019 TripAdvisor review

In central Salisbury location. 2 minutes walk to the cathedral and main shopping. Beautiful walks around the city in easy reach from the hotel. Parking is a bonus also in the secure parking area at the rear of the hotel.

amazing service for our Father's 80th Birthday Party - no sleep at night!

Customer review rating 4.2/5

Simon B. Couples - 15/05/2019 AccorHotels certified review

The Family party in the day time was a great success and the service from the staff, food and room were excellent. The night's stay however was something else. Drunken guests banging and shouting in the corridor, further guests returning early hours of the morning and then drunken people shouting on the street outside, leaving pubs and night-clubs. Virtually no sleep for either of us.

Dear Mr b., Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. Firstly I was pleased that your family celebrations were a success, however I was disappointed that the hard work by the hotel was somewhat marred due to returning guests in the evening and people outside of the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager

Wonderful Break!

Customer review rating 4.2/5

Anonymous Couples - 15/05/2019 AccorHotels certified review

Food was superb and accomadation very comfortable indeed.

Dear Liza J., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Stuart and Rosemary A.

Customer review rating 4.2/5

Stuart A. Friends - 15/05/2019 AccorHotels certified review

Much confusion at Reception on arrival. Our booking in for one night could not be traced even though our organiser for Old Bankonians exhibited written evidence. We were directed to a room which appeared small but we unpacked then realised we were in single room. Down to Reception where, charmingly, the error was corrected and we were allocated the room with the 4-poster bed and let off the carparking fee! At dinner only 13 places were laid for the 15 of us! Also corrected but for a Mercure Hotel not great!

Dear Mr A., Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. Upon receiving your feedback I have requested that the Sales team contact the event organiser as to the concerns raised. Rest assured that we are taking the appropriate measures with the organisers to address your concerns and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager

Bed small and nose from the hallway

Customer review rating 4.2/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Pleasant. Long time to check in and out.

Dear Helle E., Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. Allow me to apologise that your experience did not meet your expectations on this occasion. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager

We were well looked after and comfortable.

Customer review rating 4.2/5

J T. K. Couples - 14/05/2019 AccorHotels certified review

It was a pleasant experience. The staff were all polite, professional and helpful and we enjoyed our stay.

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager
Customer review rating 4.2/5

Kathryn Y. Families - 14/05/2019 AccorHotels certified review

Checking in was a complete mixture of feelings, Ellie, I think, was brilliant whilst training a new member of staff and coping with me saying that I'd already paid. I'm still waiting for confirmation that I hadn't paid on my credit card. We had help taking the bags to the rooms, again he was lovely and helpful. Your staff were a credit to the hotel. The hotel has character, tired in places, frayed curtains in both bedrooms, carpets that needed replacing. My sisters room had a tissue box cover, our one didn't. Liked the fact that we had a fridge and ironing board. Beds comfortable with lovely linen. Bath towels very small. Checking out was a nightmare, it took over 20 minutes to settle a very straightforward bill. So much so that we'd probably never return to this hotel

Dear Mrs Y., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with both the Housekeeping and Reception team so that all necessary actions can be taken as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Mercure sometime in the future. Kind Regards Mark Postlethwaite General Manager

mrs

Customer review rating 4.2/5

Diana H. Friends - 14/05/2019 AccorHotels certified review

The waiters were so helpful with my disabled friend.The rooms were kept so clean.Thank you for such thoughtful staff.

Dear Mrs H., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Well located hotel but a few niggles.

Customer review rating 4.2/5

Anonymous Friends - 14/05/2019 AccorHotels certified review

The shower in the bathroom was too fierce, and you had to cross a stream of cold water to get to temperature controls. Also NO RUBBER MAT in bath...a health and safety matter. Our next hotel had one. No Gideon Bible. Our next hotel had one. The Wi-Fi was a problem for me. Otherwise, good food, and good ambience in a central city hotel

Dear Mr L., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with all of the hotel team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Mercure sometime in the future. Kind Regards Mark Postlethwaite General Manager
Customer review rating 4.2/5

Anonymous Families - 13/05/2019 AccorHotels certified review

Two suggestions. More Breakfast teabags in our room. Also all hotels that we have stayed in ask guests to use Hand Gel before entering the Restaurant but you failed to provide any

Dear Mr m., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share your comments with the team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Mercure sometime in the future. Kind Regards Mark Postlethwaite General Manager

Mr

Customer review rating 4.2/5

John B. Business - 12/05/2019 AccorHotels certified review

Very good overall. Good room and very good food and bar service. The towels could be bigger and the plumbing in room 1.03 is a bit dodgy re the loo flush

Welcoming and cozy

Customer review rating 4.2/5

Cheryl J. Families - 11/05/2019 AccorHotels certified review

Welcomibg and cozy. The location ofvthe hotel was just perfect With ample parking.

Dear Mrs J., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Beautiful hotel in the heart of Salisbury.

Customer review rating 4.2/5

S S. Couples - 09/05/2019 AccorHotels certified review

Booking and checking in was easy, particularly when we arrived after 11pm. Lovely room with very comfortable bed. Superb choices at breakfast the next morning kept us going until dinner time! All staff helpful and really polite. Would highly recommend!

Dear Shaz S., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Fine overall, slightly tired hotel

Customer review rating 4.2/5

Anonymous Couples - 08/05/2019 AccorHotels certified review

The internet claimed aircon but there was none... staff nice, tired hotel here and there. Parking should be free - that's very wrong. Breakfast good. Location good.

Dear Mr C., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. I will share all of your comments with the team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back sometime in the future. Kind Regards Mark Postlethwaite General Manager

Mediocre

Customer review rating 4.2/5

Mary D. Couples - 07/05/2019 AccorHotels certified review

First time I had stayed in Mercure Hotels. There was no atmosphere. Didn’t like the large TV screen in the entrance. The upgraded room wasn’t anything special. It was the same as a Premier Inn ! The minibar was just soft drinks

Dear Mary D., Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. I am sorry that your experience did not meet your expectations on this occasion. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate all of your comments, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager

Could do better.

Customer review rating 4.2/5

Auriol T. Couples - 05/05/2019 AccorHotels certified review

While the staff and service were fine, the hotel has lost all character. Nothing to relate it to Salisbury or to its history. (I know there is a great Visitors’ Book). It’s become a place for a brief stopover rather than a longer stay. The best features are the hotel’s central position and the ample car parking.

Dear Danda T., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback regarding the team and will share your comments with them. However I will also relay your concerns with the senior team for future consideration as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the future. Kind Regards Mark Postlethwaite General Manager

Ideal location but shabby in places

Customer review rating 4.2/5

Mike F. Business - 05/05/2019 AccorHotels certified review

Great staff; enthusiastic and helpful. Stayed in Exec Dbl for 2 Nts and frequent user of Accor hotels but have been left wondering and bitterly disappointed by the standard of finish at this hotel. I realise the ‘local’ going rates in Salisbury, but cannot fathom why this hotel commands the rates that it charges. Quality of breakfast is far below that delivered in other Accor Hotels, Bar looks as though it’s unfinished and the lobby furniture is just tired and worn exhausted of all its comfort.

Dear Mr F., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback regarding the team and I will share your comments with them all. However I will review your concerns with the Management team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back in the future. Kind Regards Mark Postlethwaite General Manager

Visit to Salisbury & Stonehenge

Customer review rating 4.2/5

Ron S. Couples - 01/05/2019 AccorHotels certified review

Hotel is older facility but well maintained and kept neat. The staff is extraordinarily great and helpful and fun. The hotel staff made our visit special.

Dear Ronald S., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager

Room was small and incredibly noisy.

Customer review rating 4.2/5

Liz O. Friends - 30/04/2019 AccorHotels certified review

The room was small and overlooked a roof:( there was some nightclub operating the evening of my stay so sleep was impossible, also I had someone above me who walked around their room non stop throughout the night and the creaking floors were a nightmare! Bathroom ridiculously small and no body lotion - that’s annoying! Staff however were amazing!!

Dear Elizabeth O., Thank you for taking the time to tell us about your experience at the Mercure Salisbury White Hart Hotel. However I am sorry that your experience did not meet your expectations on this occasion. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Although I appreciate your kind words for the team, rest assured that I will take all appropriate measures with them to address your concerns. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards Mark Postlethwaite General Manager

Yet again a very good stay at the White Hart.

Customer review rating 4.2/5

Jt Solo - 27/04/2019 AccorHotels certified review

The staff are very kind and helpful and made sure I had a room near the stairs as requested.

Dear Justine T., We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Mark Postlethwaite General Manager
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