Novotel Cairo El Borg Hotel 4 stars

TripAdvisor rating 4.0/5 1,086 reviews
Novotel Cairo El Borg
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower

  • 30-minute drive from Cairo Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Boat excursions
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street
Zamalek
11211
cairo
egypt

Tel: +20227356725

Fax: (+20)2/27356724

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CAIRO INTL AIRPORT At 20km / 12.43 miles

  • By train

    RAMSIS STATION At 3km / 1.86 miles

GPS :30.04441, 31.22604

Our accommodations

Superior Room with 2 single beds, City Side

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed and sofa, City side

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds, River side

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed and sofa, River Side

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with 1 double bed and sofa, River Side

  • Max. number of persons: ‌4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with 1 double bed and sofa River Side

  • Max. number of persons: ‌4
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GOUT

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

No alcoholic drinks served.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 48 m²

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Novotel Cairo El Borg

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,548 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,086 reviews

Service not good and also the breakfast not good

Customer review rating 4.6/5

Ahmed S. Couples - 13/06/2019 AccorHotels certified review

I will not recommend this hotel

Dear Mr. Ahmed Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

Wonderful

Customer review rating 4.6/5

Tarek A. Couples - 03/06/2019 AccorHotels certified review

...

Dear Tarek E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Amazing view and a welcoming General Manager

Customer review rating 4.6/5

Faisal B. Couples - 05/05/2019 AccorHotels certified review

I have to say that the hotel GM Mr. Abdellatif was the reason why our stay was satisfying. He change our room to an amazing corner room with beautiful view. We had a great time thanks to him!

Dear Faisal B., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Not upto the Accor global standards, property is old and needs revamp

TripAdvisor rating 4.0/5

Venture62278818021 Business - 29/04/2019 TripAdvisor review

Not upto the Accor global standards, property is old and needs revamp. Everything was old, front office staff needs to be more customer friendly, restaurant menu needs an overhaul, housekeeping standards can be better. Constant noise from the nearby cruises is annoying. Ramy the Duty Manager / Rooms manager is very friendly and helpful .

Dear Our value guest , Thanks for choosing Novotel Cairo El Borg for your stay in Cairo, we regret to read the your experience was not up to your expectation and didn't meet your satisfaction. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks & best regards Abdellatif Gebril General Manager
Customer review rating 4.6/5

Hiyam B. H. Families - 28/04/2019 AccorHotels certified review

Perfect room and very friendly team , good location and perfect breakfast.i would recommend this hotel strongly to anyone.

Dear Hiyam Ben H., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

I appreciate it to all Mr. Mohamed how did the group

Customer review rating 4.6/5

Anonymous Families - 27/04/2019 AccorHotels certified review

I would like to prescient it to Mr. Mohamed Hardy is very nice and very good attitude and he keep us in the hotel as home and hospitality

Dear fahad e., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Short stay but the best one

Customer review rating 4.6/5

Nasrat R. Business - 22/04/2019 AccorHotels certified review

I really enjoyed staying in Novotel El Borg , all the team of the hotel are very welcoming and always smiling , check-in was perfect as well check out . restaurant team are very welcoming and always looking after guest needs , food quality is good and I am suggesting you try the roof top restaurant . hotel looks on the fantastic view of the Nile , you can enjoy the sunrise & sunset from your room . I have a short stay but was fantastic

Dear Nasrat R., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Customer review rating 4.6/5

Walid M. Business - 21/04/2019 AccorHotels certified review

Wonderful journey

Dear Walid M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Wow : excellent experience from check in to check out.

Customer review rating 4.6/5

Mirza M. Business - 17/04/2019 AccorHotels certified review

warmly welcomed , nice room with great NIle view .well looked after. Guest Relations was amazing promptly guided me to sight seeing and logistics arrangements. Will highly recommend friends and family to use this Hotel

Dear Mirza M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

So,So

TripAdvisor rating 4.0/5

O5526FHdominiquel Business - 07/04/2019 TripAdvisor review

The location of the hotel is fine .However, the cleanliness in the rooms and in the corridors is really a disaster.The management of the hotel should really focus on this matter to really maintain Novotel brandname.

Dear Our value guest , Thanks for choosing Novotel Cairo El Borg for your stay in Cairo, we regret to read the your experience was not up to your expectation and didn't meet your satisfaction. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks & best regards Abdellatif Gebril General Manager

Great with a small remark

Customer review rating 4.6/5

Nikolaos A. Business - 03/04/2019 AccorHotels certified review

Thanks to all the team, however one comment to note is that Nescafe wasn't refilled in my room during my stay. other than that superb.

Dear Nicolas A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

The worst hotel to stay at!

Customer review rating 4.6/5

Darwish A. H. Friends - 02/04/2019 AccorHotels certified review

A lesson learnt on how to avoid such hotels with ZERO customer services and staying experiences

Dear Darwish A., Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

EXCELLENT

Customer review rating 4.6/5

Bhishma P. Business - 01/04/2019 AccorHotels certified review

YOUR STAFF IS EXTREMELY CO-OPERATIVE WE ARE REGULARLY VISITING CAIRO PLS GIVE US GUD RATES

Dear BHISHMA P., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril Thank You

Satisfied

Customer review rating 4.6/5

Mohamed A. M. S. Business - 01/04/2019 AccorHotels certified review

Comfortable and enjoyable

Dear Mohamed Ali MOHAMED S. Ahmed, We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Great hotel besides the Nile River

TripAdvisor rating 4.0/5

274ariffh Family - 01/04/2019 TripAdvisor review

Junior suite is good for a family with 2 children. Nile view from the room and roof cafe was terrific. Getting higher floors (i.e.3rd floor and above) would be better as we stayed on the 1st floor and the music from the boats on the river was quite loud.

Dear Our value guest , thanks for choosing Novotel Cairo El Borg for your visit, we are delighted to read that you enjoyed your stay with us, We shared your comments with our team, and they are all very pleased to receive such positive feedback. Thank you again for sharing your experience. We look forward to having the pleasure of welcoming you soon Thanks & best regards Abdellatif Gebril General Manager

excellent experience

Customer review rating 4.6/5

Ammar A. H. Families - 31/03/2019 AccorHotels certified review

i would like to thanks all staff Ahmaed,Hiba, and all

Dear Ammar H., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

I enjoyed my staying in Novotel Cairo El Borg

Customer review rating 4.6/5

Noha H. Business - 28/03/2019 AccorHotels certified review

The view was great. I liked the meals. I loved the hotel.

Dear Noha H. , We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

fantastic time

Customer review rating 4.6/5

Toto Business - 28/03/2019 AccorHotels certified review

very comfortable hotel and friendly staff

Dear Tahany F., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

I believe that a had been the best customer service on I'm staying at Novotel Hotel

Customer review rating 4.6/5

Ammar A. H. Families - 28/03/2019 AccorHotels certified review

Amazing staff very helpful and friendly. The location of the hotel is excellent. The room view was quite I would like to thank Ahmad Haadi, Hiba Raja, Marwa MOHAMMED and Fouad

Dear Ammar H., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Good location average property

TripAdvisor rating 4.0/5

isuh2018 Family - 28/03/2019 TripAdvisor review

Good hotel but a bit dated. It needs a uplift. Beds are great and location is awesome. Close to many attractions. Breakfast quality was average. The staff was courteous and the service overall was acceptable. Price paid was decent.

Dear Mr. Isuh , thanks for choosing Novotel Cairo El Borg for your visit, we are delighted to read that you enjoyed your stay with us, We shared your comments with our team, and they are all very pleased to receive such positive feedback. Thank you again for sharing your experience. We look forward to having the pleasure of welcoming you soon Thanks & best regards Abdellatif Gebril General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in cairo