Hotel - Novotel Cairo El Borg
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Novotel Cairo El Borg Hotel

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4.0/5 863 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 141 rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,369 reviews

Our guest reviews for Novotel Cairo El Borg

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 863 reviews
AccorHotels certified review
Anonymous Families - 07/06/2018
« amazing »

special thanks to front office team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Osama M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Friends - 07/06/2018
« good stay »

perfect hotel at everything i like it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reem A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Solo - 07/06/2018
« great »

location and view very good and i would like to thanks all hotel staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna D., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 06/06/2018
« good »

amazing and lovely stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fadil A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Couples - 06/06/2018
« will came back »

room is clean and Hk staff friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Musa H., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Friends - 06/06/2018
« friendly staff »

perfect location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shota S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Solo - 06/06/2018
« amazing »

helpful staff & friendly specially reception staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juhayyir m., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Friends - 06/06/2018
« good »

amazing stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Solo travel - 06/06/2018
« Brilliant hotel! »

I'd strongly recommend Novotel Cairo el Borg to anyone: fantastic rooms, stunning views of Cairo (incl. pyramids) and the Nile, exciting breakfast, wonderful rooftop... Also Tahrir Square is a pleasant 10 min walk away across the Nile - and the Opera metro 2 min only...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jakob We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

AccorHotels certified review
Tuti Friends - 03/06/2018
« TUTI »

GREAT PLACE AND PROFESSIONAL STAFF

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdel aziz A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Hrmohamed Couples - 27/05/2018
« Hiba »

Perfect location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Masayasu T., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 19/05/2018
« Friendly staff »

Front desk team are very helpful room overlook the nile location at the center of Cairo

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nizar DJALAL A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Families - 19/05/2018
« Excellent service »

Service was excellent reception team are very helpful and friendly room clean and neat delicious food thanks novotel team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bart M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Sarah Friends - 17/05/2018
« sarah »

perfect place and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sarah We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

AccorHotels certified review
Thomaas Couples - 17/05/2018
« thomas »

wonderful stay and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Thomas We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

AccorHotels certified review
Ed C. Solo - 16/05/2018
« Overall ok but concerns over details »

The presence of a tour counter rather than a concerige at your place is hard on self travelers like me. The front desk cannot provide any service like calling a taxi or restaurant reservation. All must be done through the tour counter, hence the higher price. The front desk cannot even provide a city map, apparently because of the conflict of interest to the tour counter business. This really put me off. On another thread, from my observation for three days, there were constantly a few taxis or unscrupulous solicitors outside the hotel waiting to reap you off. While this may be common in Cairo, guests can avoid falling victims if Novotel El Borg provides a standard concerge service like the other Novotels around the world do. I’m a club member and I hope my long message doesn’t offend anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ED We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

AccorHotels certified review
Anita F. Families - 16/05/2018
« Great, staff were fantastic. »

My daughter was ill and the staff were caring, helpful, kind and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Anita We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

AccorHotels certified review
Tarak Business - 15/05/2018
« 50-50 »

The property was good but the room service is a question mark.. Cairo is a tourist city and travelers expect the staff to communicate..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tarek We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

AccorHotels certified review
Jj Business - 14/05/2018
« Solid hotel with best view in town »

Friendly capable staff. Clean good rooms albeit a bit older. Amazing view and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jan We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

AccorHotels certified review
Ahmed R. Families - 14/05/2018
« Very unprofessional reception desk staff. »

The experience was very disappointing from the beginning. I had made a reservation for a family room through the hotel website. I kept getting welcoming messages from the hotel but when I reached the hotel, the lady on the reception desk after a while told me that my booking had been cancelled a day before because there was no money in my credit card and the hotel was fully booked and I will have to go somewhere else. Moreover she said that they had tried to contact me on email and i was not responding. I was astonished and told her nobody contacted me and how could she cancel a booking which was made on flexible rates and included my right to cancel booking till 6:00 pm that evening. Again how could she predict my credit card which I knew had enough money. When I asked her to show the email, she totally changed her opinion and said that suddenly another customer had cancelled a booking and she could now give me the same room on same rates. That was even more astonishing. I was then given a room and when I checked my email, no such email of booking cancellation was sent to me and she was actually lying to me. I was charged fully on my arrival for the two days of my stay while in other hotels It has been my experience (in Egypt and other parts of the world) that guests are usually charged on check out. At the time of check out the receptionist again asked for an extra 6 EP for something that was official but he couldn't tell me, Then he let it go when I asked him for what? That is a very very unacceptable, unprofessional behavior from a 4 star hotel that is very favorably located. Wifi was also very poor in room and whenever I called front desk no one responded responsibly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmed Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

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