Novotel Cairo El Borg Hotel 4 stars

TripAdvisor rating 4.0/5 1,106 reviews
Novotel Cairo El Borg
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+ 23 Services
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Hotel extras

  • Fitness centre and outdoor pool

  • Jacuzzi and wellbeing spa facilities

  • Rooftop terrace overlooking the Nile

  • 10-minute walk to Cairo Tower

  • 30-minute drive from Cairo Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Boat excursions
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Cairo El Borg

3 Saraya El Gezira street
Zamalek
11211
cairo
egypt

Tel: +20227356725

Fax: (+20)2/27356724

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CAIRO INTL AIRPORT At 20km / 12.43 miles

  • By train

    RAMSIS STATION At 3km / 1.86 miles

GPS :30.04441, 31.22604

Our accommodations

Superior Room with 2 single beds, City Side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 double bed and sofa, City side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 single beds, River side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 1 double bed and sofa, River Side

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Junior Suite with 1 double bed and sofa, River Side

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Suite with 1 double bed and sofa River Side

  • Max. number of persons: 4
  • Area: From 50
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE GOUT

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

No alcoholic drinks served.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 48

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Novotel Cairo El Borg

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

1,566 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,106 reviews

Customer review rating 4.6/5

Kirloas S. Couples - 07/08/2019 AccorHotels review

Amazing honeymoon and I would like to thanks mr Amr in front office when we check in he help me a lot

Dear Kirloas S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Very good

Customer review rating 4.6/5

Wassma A. Families - 28/07/2019 AccorHotels review

It was pleasure to stay at your hotel My experience was good, first of all the view that overlooks the Nile ,staff were very nice and helpful and very understanding Rooms were comfortable and clean But week in other services for example bookings and connecting with outside services Food is week like room service and roof Needs more impressive lobby and entrance

Dear Ms. Wsmah A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Customer review rating 4.6/5

Hazem I. Solo - 27/07/2019 AccorHotels review

extremely nice stay in non-alcoholic hotel with amazing centrally location overlooking the Nile and surrounded by all major attractions in city center and dealing with extremely friendly staff. the only 2 inconveniences are the high music sounds coming from boats parking just in front of the hotel & the car parking is not linked to hotel (walking distance from Hotel)

Dear Hazem i., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

wonderful stay

Customer review rating 4.6/5

Abdulrahman A. Families - 24/07/2019 AccorHotels review

Came to cairo with family for leisure and fun. Selected this wonderful place for its great location and remarkable feedback from reviewers upon bookong

Dear Mr. Abdulrahman We very much appreciate your comments regarding your stay at Novotel Cairo El Borg It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Good but needs a lot of updating

Customer review rating 4.6/5

Tropical Families - 23/07/2019 AccorHotels review

Great staff. Very professional and helpful. Greated every day with a smile. Breakfast selection is good. Was really surprised that a Novotel branded hotel did not have any alcoholic options. The rooftop view is wonderful.

Dear Dr. Ihab R., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Extremely Satisfied

Customer review rating 4.6/5

Mostafa E. Business - 18/07/2019 AccorHotels review

I liked to stay in Novotel El Borg . I was nice stay . it was comfortable .

Dear Mostafa E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Warm Welcome and Great hospitality

Customer review rating 4.6/5

Ayman Z. Families - 13/07/2019 AccorHotels review

I was amazed by the service and personnel experience

Dear Ayman Z., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent service

Customer review rating 4.6/5

Mohamed S. E. Couples - 07/07/2019 AccorHotels review

As usual everything was perfect and great service and hospitality. I would like to thank the hotel General Manager for the tangible efforts and professional management

Dear Mohamed S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.6/5

Saud A. Business - 02/07/2019 AccorHotels review

The FO was brilliant and helpful, HK was very accommodating, Everybody was pleasant nothing more i would ask for.

Dear Saud A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Surprise place and a charming view

Customer review rating 4.6/5

Sami Business - 30/06/2019 AccorHotels review

I stayed 2 days in Cairo I chosen the Novotel hotel, I did Not excepted much but the receptionist charge my impression by a nice upgrade to a beautiful room with a incroyable view on Nile. The terrace at the roof is amazing. Need just to focus more on F&B service and the GYM equipment is almost empty. At reception Yahia is an amazing gentleman so kind and helpful any hotelier should be proud to have such exceptional performance gentlemen in his team all the best and wish to meet him again. 100% will visit again

Dear Samy A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel and perfect location

Customer review rating 4.6/5

Nabil A. Business - 29/06/2019 AccorHotels review

It was enjoyable stay Thanks To Mr.Abdalateif and his team for the excellent stay As usual

Dear Nabil A., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good hotel

Customer review rating 4.6/5

Hala Families - 17/06/2019 AccorHotels review

Very good stay& good staff I love this hotel

Dear Hala S., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Service not good and also the breakfast not good

Customer review rating 4.6/5

Ahmed S. Couples - 13/06/2019 AccorHotels review

I will not recommend this hotel

Dear Mr. Ahmed Thank you for taking the time to tell us about your experience at the Novotel Cairo El Borg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abdellatif Gebril General Manager

Wonderful

Customer review rating 4.6/5

Tarek A. Couples - 03/06/2019 AccorHotels review

...

Dear Tarek E., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Amazing view and a welcoming General Manager

Customer review rating 4.6/5

Faisal B. Couples - 05/05/2019 AccorHotels review

I have to say that the hotel GM Mr. Abdellatif was the reason why our stay was satisfying. He change our room to an amazing corner room with beautiful view. We had a great time thanks to him!

Dear Faisal B., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Not upto the Accor global standards, property is old and needs revamp

TripAdvisor rating 4.0/5

Venture62278818021 Business - 29/04/2019 TripAdvisor review

Not upto the Accor global standards, property is old and needs revamp. Everything was old, front office staff needs to be more customer friendly, restaurant menu needs an overhaul, housekeeping standards can be better. Constant noise from the nearby cruises is annoying. Ramy the Duty Manager / Rooms manager is very friendly and helpful .

Dear Our value guest , Thanks for choosing Novotel Cairo El Borg for your stay in Cairo, we regret to read the your experience was not up to your expectation and didn't meet your satisfaction. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks & best regards Abdellatif Gebril General Manager
Customer review rating 4.6/5

Hiyam B. H. Families - 28/04/2019 AccorHotels review

Perfect room and very friendly team , good location and perfect breakfast.i would recommend this hotel strongly to anyone.

Dear Hiyam Ben H., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

I appreciate it to all Mr. Mohamed how did the group

Customer review rating 4.6/5

Anonymous Families - 27/04/2019 AccorHotels review

I would like to prescient it to Mr. Mohamed Hardy is very nice and very good attitude and he keep us in the hotel as home and hospitality

Dear fahad e., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager

Short stay but the best one

Customer review rating 4.6/5

Nasrat R. Business - 22/04/2019 AccorHotels review

I really enjoyed staying in Novotel El Borg , all the team of the hotel are very welcoming and always smiling , check-in was perfect as well check out . restaurant team are very welcoming and always looking after guest needs , food quality is good and I am suggesting you try the roof top restaurant . hotel looks on the fantastic view of the Nile , you can enjoy the sunrise & sunset from your room . I have a short stay but was fantastic

Dear Nasrat R., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
Customer review rating 4.6/5

Walid M. Business - 21/04/2019 AccorHotels review

Wonderful journey

Dear Walid M., We very much appreciate your comments regarding your stay at the Novotel Cairo El Borg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abdellatif Gebril General Manager
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