Hotel - Sofitel Vienna Stephansdom
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Sofitel Hotel

Sofitel Vienna Stephansdom Hotel

Praterstrasse 1 
1020  VIENNA
AUSTRIA

2,006 reviews
TripAdvisor Rating Based on 2,006 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The 156 rooms and 26 suites at this luxury Vienna hotel are elegant and monochromatic. The modern hotel rooms and suites all offer a view of Vienna city center.

  • 182 rooms
  • 182 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 30 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Turn down service
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Pay per view channel(s)
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 4,273 reviews

Our guest reviews for Sofitel Vienna Stephansdom

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,006 reviews
Certificate of excellence 2016
AccorHotels certified review
Anonymous Couples - 23/06/2017

Very quiet spacious room. It is a shame that the view of the Dom was only partial.

AccorHotels certified review
Mirjana Business - 23/06/2017

Excellent.

AccorHotels certified review
Ruvejda Business - 22/06/2017
« Very good  »

As before my stay was really good. The only thing I did not like is being in the grey room. It was too impersonal, the floor was linoleum like and I had a connecting door, something i am never comfortable with. Staff were excellent, kind and attentive, facilities brilliant and breakfast fantastic!

AccorHotels certified review
Anonymous Business - 21/06/2017
« Nice stay as always with friendly personnel »

My overall stay was good. Room 1509 is very nice and quiet, breakfast always excellent. The staff in general (reception, concierge) is very welcoming and client oriented. I used the spa and was particularly grateful for the spa staff accomodating a last minute request. One big problem I did have unfortunately is that I was supposed to move out for 2 nights as the hotel was fully booked and repeatedly asked whether there were any cancellations so that I could stay, until the very last night. Due to an apparent miscommunication among staff, no one informed me until AFTER I checked out that infact I could have stayed an extra night.

AccorHotels certified review
Michael H. Couples - 21/06/2017
« Best hotel experience I've ever had!!! »

The entire experience was absolutely first class!! From the welcome and check-in to the free room upgrade, to the amazing dining experience, to the extremely helpful staff providing guidance on local activities and attractions. I felt like a very valued member for which I was very appreciative and as a result, decided to change both my dinner and breakfast plans to dine in the hotel restaurant. This was an amazing experience, which has not only put the Sofitel brand at the top of my list of preferred hotels to stay in anywhere in the world, but made me want to specifically return to Vienna, which I previously had not intended to do. Thankyou!!

AccorHotels certified review
Amit S. Couples - 20/06/2017
« good hotel »

very nice hotel, good location, good service. for 5 star hotel its not okay that the ceiling was painted but the job was not finished it doesn't look good , there was a problem with the mattress that was solved by the staff. very nice that the water and juice in the bar are refreshed daily for free, and also the free Wi-Fi. eating in the restaurant is very expensive and pricey its ashamed we ate outside.

AccorHotels certified review
Anonymous Families - 20/06/2017
« perfect! »

best Sofitel experience so far: stunning designs, extraordinary service and friendliness

AccorHotels certified review
Alan Couples - 20/06/2017
« Amazing hotel »

The Sofitel Vienna is a wonderful, stylish, lively place to stay. Highlights are the super comfortable all white rooms (so relaxing) and the surprisingly lively Das Loft, with its superb views.

AccorHotels certified review
Santoshi P. Families - 20/06/2017
« Excellent, the room with a view was more beautiful and spacious than I expected. »

Nice room, amazing view. With the added bonus of a rooftop bar and restaurant, the best part were the swiveling chairs that was perfect to enjoy the views

AccorHotels certified review
Rebecca C. Solo - 20/06/2017
« Ms Rebecca Cocks »

Very nice hotel well kept, fantastic service by all staff. Bar and restaurant amazing ambiance.

AccorHotels certified review
Kasra H. Business - 12/06/2017
« Ultimate luxury for everyday business »

This hotel provides everything expected from highest quality hotel but in much better way. Rooms are at highest level of beauty, cleanness and comfort. Breakfast is absolutely fabulous. The service and availability of personnel is perfect.

AccorHotels certified review
Chris S. Solo - 12/06/2017
« Unusually excellent »

Really very good from start to finish. This type of luxury hotel is new to me, but I may have developed a taste for it here! The staff were uniformly excellent, the facilities were perfect and the location ideal. There's not one thing I would change about my stay.

AccorHotels certified review
Manish R. Families - 11/06/2017
« A fantastic time. Throughly enjoyed and wonderful memories  »

It is a beautiful hotel perfectly located to give you a walking distance to the old city. A view of Vienna from the restaurant which is breathtaking and out of the world. A very comfortable hotel with high levels of service. Except for the fact that there was practically no vegetarian food available in the restaurants, the hotels it's decor, location and service were of a fantastically high standards. A friendly front desk and concierge which was ever willing to help.

AccorHotels certified review
Linda L. Business - 10/06/2017
« Fabulous views »

Excellent location. Great views from my room. I found the restaurant a little pricey but the view from there was spectacular.

AccorHotels certified review
Ms. R. S. Business - 10/06/2017
« Ms. Rositsa Stefanova »

Thank you for the unique experience and hospitality during my stay with you. I was your guest for 3 weeks, but the memories and impeccable services are simply timeless. Extremely helpful staff. Congratulations for the great team of young professionals.

AccorHotels certified review
Arpad C. Families - 10/06/2017
« A pleasant stay with great food and good views of the city »

Positives Spacious, well laid-out room Comfortable bed Great tub and shower Friendly/helpful concierge and reception staff A couple of exceptional dinners (Mara was wonderful) Good location with nice views of the city Negatives The hotel is hard to find (we were driving a car with GPS) Personally, we were not great fans of the interior design of the rooms (all white) The parking fee is preposterous; should be no charge, especially when you are paying for a suite Most of the restaurant staff were not very friendly

AccorHotels certified review
Anonymous Business - 06/06/2017

wonderful place. Good service. Breakfast view and food were memorable

AccorHotels certified review
Worship Families - 04/06/2017
« Fantastic »

The rooms were clean and being cleaned everyday. However the showers were too slick for a disabled person. The shower chair was to smooth and my mom fell off the shower chair and hit her head. I think the surfaces are too smooth for a disabled person.

AccorHotels certified review
Mehmet D. Business - 04/06/2017
« Great  »

Well income service haus keeping excellent room clean

AccorHotels certified review
Debbie Business - 03/06/2017

Good, I would say the issues were 1) the wifi was not reliable enough and 2) when working from the business centre there was no way to order drinks.

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