Hotel - ibis Bristol Temple Meads Quay
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Bristol Temple Meads Quay Hotel

3.5/5 1,439 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 63.00 GBP Non member rate
From 59.85 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Ironing room
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 141 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Computer
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

d
4.3/5 AccorHotels Rating 3,455 reviews

Our guest reviews for ibis Bristol Temple Meads Quay

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,439 reviews
Anonymous Couples - 12/07/2018 AccorHotels certified review
« Modern and friendly »

Suited our purpose clean good position and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

C. W. Business - 12/07/2018 AccorHotels certified review
« Excellent »

Room card was ready with welcome drink voucher room was clean and there were 2 bottles of water, some biscuits, an apple and a welcome card waiting. Very efficient and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Brian T. Solo - 12/07/2018 AccorHotels certified review
« Good modern hotel with pleasant staff within walking distance of central Bristol »

Efficient check-in and check-out. Good bed and room facilities, although some smell from the bathroom unit when I arrived. Wi-fi was OK, but did not appear to be fast (although I was using an old notebook). Breakfast choice good for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Angela M. Couples - 11/07/2018 AccorHotels certified review
« Second stay here »

We stayed for two nights here over the weekend. First night was fine and check in very quick. Unfortunately on the second day we had no clean towels, even though we left the used ones in the shower. No replacement toilet rolls and no milk for our tea. When I complained on the phone I was told to come down to reception to collect the towels. Wasn’t very happy about that as when I went down to reception there was a spare person who could have brought it up for me. The lady in charge was very apologetic but it spoilt our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., Thank you for taking the time to tell us about your experience at the ibis Bristol Temple Meads Quay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In order to restore your confidence with the Ibis Bristol Temple Meads, I have credited your Le Club card with 1000 complimentary points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien de Lagausie General Manager.

Dawn H. Couples - 11/07/2018 AccorHotels certified review

I wasn't sure about staying at an Ibis hotel before my trip as I've heard some not great things about them, but after staying at the one in Temple Meads in Bristol, I know that I definitely will again. I asked for a room on the top floor and I got one, the bed was comfy and the room was beautifully decorated with an Alice in Wonderland theme (a complete surprise, might I add). The bathroom was nice although the shower soap/gel bottle in the shower was a bit low and needed refilling, also no extra towel or rug for the floor so the floor was wet after having showers (but we managed okay). Breakfast was nice although there was cross contamination with the tongs for the hot food (meat tongs and hash brown tongs) but the food was lovely every morning. Overall it was a delightful stay and I will definitely choose Ibis again in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. I noted well your comments regarding the breakfast. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

K W. Business - 10/07/2018 AccorHotels certified review
« Abysmal »

I was mislead on the hotel's location whilst booking . The room was extremely noisy reducing any hooe of a decent night's sleep. At breakfast there was no option of poached eggs in place of the less healthy options. Not impressed in the least.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to tell us about your experience at the ibis Bristol Temple Meads Quay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien de Lagausie General Manager.

Graham S. Couples - 09/07/2018 AccorHotels certified review
« A very pleasant time. »

Most impressive thing about the hotel was the attitude of the front of house team. They were unerringly helpful and pleasant I go the feeling that they would do anything possible to accommodate our requests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Paul H. Business - 09/07/2018 AccorHotels certified review
« Excellent »

It was just excellent all round staff was well helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

David P. Friends - 09/07/2018 AccorHotels certified review
« Close to station »

An enjoyable stay, convenient for Temple Meads Station. Breakfast buffet excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Daniel C. Couples - 08/07/2018 AccorHotels certified review
« Don't even bother »

Our initial hosts at reception were unhelpful, rude and unprofessional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for taking the time to tell us about your experience at the ibis Bristol Temple Meads Quay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien de Lagausie General Manager.

Paul Couples - 07/07/2018 AccorHotels certified review
« What was expected. »

Arriving from a late flight, 00:30, we were quickly given our keys and got to our room. The only disappointment was the lack of parking, I did get on the street outside, but had to move early in the morning to avoid a penalty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Im Business - 06/07/2018 AccorHotels certified review
« Great service once there - marred by ambiguous website and difficult phone booking »

I chose the IBIS because unlike many Bristol hotels it advertises Parking - listed as "Public Outdoor Parking" on the website - and I have torn knee cartilages which mean I cant walk very far. Telephone booking was very difficult - I had to repeat my name at least 4 times and most other things twice. On arrival, I discovered that the "public" parking actually meant car parks some distance from the hotel - with a few (full) spaces on the street outside ... BUT ... the evening manager on 3rd July was superb. On realizing my difficulty he found me a disabled spot beneath the hotel - showed me to it personally and even carried my bags to my room. All the staff were extremely friendly and helpful, and the room was extremely comfortable and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Simon Business - 05/07/2018 AccorHotels certified review
« Great value stay, but stinky air conditioning! »

I stay at this hotel regularly but during this most recent stay, I experienced that the air conditioning (which was much needed) produced a terrible smell in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., Thank you for taking the time to tell us about your experience at the ibis Bristol Temple Meads Quay. I am sorry that your experience did not meet your expectations in particular with the air cooling unit; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In order to restore your confidence with the Ibis Bristol Temple Meads, I have credited your Le Club card with 1000 Le Club points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien de Lagausie General Manager.

Anonymous Business - 05/07/2018 AccorHotels certified review
« comfortable, gneral ambience satisfactory »

noise and partying in neighbouring apartments spoiled the experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. Please receive my sincerest apology regarding the noise from the neighborhood. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Anonymous Families - 04/07/2018 AccorHotels certified review
« Great service as always, disappointing to find I’ve lost my silver status »

Faultless

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Bernice C. Couples - 04/07/2018 AccorHotels certified review
« Mrs »

We came to your 'place' due to car trouble and were charged 120 pounds and to get a discount the 'manager' placed us on your books. Now I get these continuous emails to do a survey? I think it was disgusting. We're both over 70 and this was an unexpected expense for us. Please do not bother me with how wonderful you think you hotel? is. Take me off your rubbish marketing ploy list. We have stayed at Travel Lodge for less than half the price and had a better room and bathroom. This stay at your place was by accident not by intent. We had no option but to accept these ridiculous charges.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms C., Thank you for taking the time to tell us about your experience at the ibis Bristol Temple Meads Quay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julien de Lagausie General Manager.

Tony Solo - 03/07/2018 AccorHotels certified review
« Okay.........But »

Website wouldn't accept my on-line check in. However on arrival It was a very smooth check-in and I was informed that as a loyalty reward I could have a free bottle of water ( which was handed to me at reception and was very welcome,as it was a very warm day) and a complimentary breakfast- which was not available to me- in the morning I was told that I would be charged for this. Rather disappointing- staff need to get their act together!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. Please receive my sincerest apologies for the misunderstanding regarding the complimentary breakfast, I spoke with the team to prevent from any future occurrence. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Anonymous Friends - 02/07/2018 AccorHotels certified review
« Staying after flying to Bristol »

The hotel contacted me to confirm I’ll be coming, the hotel was clean and tidy and service was good. Had the breakfast at about 11am on the Sunday and it was fine although some options were running a little low (scrambled egg had ran out).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Sharon P. Business - 01/07/2018 AccorHotels certified review
« Would definitely stay here again »

Very efficient process of check-in and check out. Clean tidy and functional room, good location. Friendly helpful staff, good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms P., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Chris M. Business - 30/06/2018 AccorHotels certified review
« Always good »

Friendly, efficient staff and a cheery atmosphere. Have stayed most weeks for nearly a year on business, feels like home!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the ibis Bristol Temple Meads Quay. I am glad to hear that you feel like home in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julien de Lagausie General Manager.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 63.00 GBP Non member rate
From 59.85 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates