Hotel - Novotel Christchurch Cathedral Square
Novotel Hotel Novotel Hotel

Novotel Christchurch Cathedral Square Hotel

4.0/5 1,143 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 224.00 NZD Non member rate
From 224.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CHRISTCHURCH INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

  • 154 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Free access with phone card
    • Baby bed
    • Fax machine
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 6,293 reviews

Our guest reviews for Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,143 reviews
Antoni N. Couples - 13/03/2019 AccorHotels certified review
« Wonderful staff »

My wife and I enjoyed our stay very much. All the hotel's staff were welcoming and warm. The hotel is kept clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Antoni, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. Its so great to read how you enjoyed a memorable stay with us, thank you so much! Thank you for taking the time to share a review of your recent stay with us, we hope to welcome you back to the Garden City for a much better stay in the future. Kind Regards, Acacia Jarden Assistant Manager

Rodney G. Couples - 13/03/2019 AccorHotels certified review
« Solid hotel with warm and friendly staff »

Modern centrally located hotel. Staff were helpful and friendly. Team at breakfast was a little surly. Reception team were amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodney, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so pleased to read such positive feedback! I will be sure to pass your kind words on to the rest of the team! Thank you for taking the time to share a review of your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Northern T. Families - 13/03/2019 AccorHotels certified review
« convenient city centre, good facilities, comfortable rooms, superb staff »

Everything just as we needed it. Couldn't fault anything at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russell, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. Its so great to hear how you enjoyed a comfortable stay with us! Thank you for taking the time to share feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future. Kind Regards, Acacia Jarden Assistant Manager

Mina W. Solo - 12/03/2019 AccorHotels certified review
« very clean, modern, »

i was not expected size of room. room was good size for 2 person and very clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mina, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so happy to hear you were pleasantly surprised by our rooms! How great that you enjoyed a comfortable stay with us! Thank you for taking the time to share a review of your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Jacob Solo - 12/03/2019 AccorHotels certified review
« Expensive but very good »

Great location, great modern room, good view, good returant and food. But you pay for it

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am pleased to read you enjoyed a comfortable stay with us and found our services reached expectations! Thank you for taking the time to share your feedback, we hope to welcome you back to the Garden City in the near future. Kind Regards, Acacia Jarden Assistant Manager

Nigel D. Business - 12/03/2019 AccorHotels certified review
« High standard - great friendly service room great »

as above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nigel, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am pleased to read you enjoyed a comfortable stay with us! Thank you for taking the time to share a review of your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Diane J. Friends - 11/03/2019 AccorHotels certified review
« Staff helpful and pleasant and rooms well serviced. »

Enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am thrilled to read how you enjoyed your stay with us and found our team helpful! I will be sure to share your kind words with the team! Thank you for taking the time to share your feedback, we hope to welcome you back to the Garden City in the near future. Kind Regards, Acacia Jarden Assistant Manager

Gh… Business - 11/03/2019 AccorHotels certified review
« The team provided great service, reflective of a high level of attentiveness. »

I felt very welcomed and relaxed. The room had an ambience of homeliness and comfort. The staff provided exceptional service and were very approachable and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us and posting your wonderful review! I am pleased to hear that you were well looked after by our friendly team and had an enjoyable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Edward G. Families - 10/03/2019 AccorHotels certified review
« Warm, welcoming & very helpful staff throughout. Very clean, comfortable & well equipped rooms. »

A very positive experience overall as one expects when staying at Accor Group Hotels. All our expectations were met.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us and posting your wonderful review. It is always a pleasure to receive positive feedback and to hear that our guests have been well looked after. I will be certain to pass on your kind words. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Girdhar J. Couples - 10/03/2019 AccorHotels certified review
« Excellent »

My stay was very short but my experience was great.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay with us. I am pleased to heat that you enjoyed your stay with us and were well looked after. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

T Business - 10/03/2019 AccorHotels certified review
« nice new hotel »

Nice rooms with good views and ability to darken the room. Tv was great.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback and to hear that our guests have enjoyed their stay. I have noted your feedback regarding receiving your tax invoice. This has been resent, should you not receive this please contact me directly on h6… and I will send via an alternative method. Thank you again for sharing your experience, and we hope to welcome you back to Novotel Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Alan O. Couples - 10/03/2019 AccorHotels certified review
« Don’t expect to take a shower »

Everything was good except the temperature in the shower could not be easily adjusted. I gave up the first morning and told the front desk. Second morning I fiddled with it for about 10-15 minutes before I was able to get it cool enough to stand under. Room 605.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. I have noted your feedback regarding the water fluctuation and passed this onto our maintenance team to further investigate. We do apologise for any inconvenience this may have caused and trust you enjoyed the rest of your stay. Thank you again for sharing your experience, and we hope to see you back at Novotel Christchurch in the near future. Kind regards, Brooke Sumner Front Office Manager

Mervyn H. Couples - 10/03/2019 AccorHotels certified review
« Everything was as we expected »

The staff are always helpful and the rooms are up to expectation. The meals of good quality.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback particularly when it is regarding our helpful and friendly team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Anonymous Business - 10/03/2019 AccorHotels certified review
« Met my expectations »

Friendly and helpful staff, room layout was slightly strange

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. It is always a pleasure to receive positive feedback, particularly when it is regarding our friendly and helpful team of staff. Our room design, whilst unique does optimize the space that is available in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Md Couples - 09/03/2019 AccorHotels certified review
« 2 night stay in Christchurch Novatel »

large clean rooms and helpful staff,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am pleased to read how you enjoyed our rooms and found our friendly team helpful during your stay! Thank you for taking the time to share feedback on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Marty D. Business - 09/03/2019 AccorHotels certified review
« Home away from home with easy check in and out »

Easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martyn, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so happy to read such a great review of your comfortable stay! I will be sure to share your kind feedback with the team here! Thank you for taking the time to share feedback on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Business - 09/03/2019 AccorHotels certified review
« A great experience »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It is always a pleasure to receive positive feedback. I am so pleased to hear how you enjoyed your time with us! I will be sure to share your comments with the rest of the team here! Thank you for taking the time to share feedback on your recent stay with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Simon R. Business - 08/03/2019 AccorHotels certified review
« Food poisoning? »

Both me and my colleague had food poisoning after our stay which may or may not be related to your breakfast kitchen. My rating was based on the tired room I had and mould in the bathroom, I don’t have moulds in my bathroom at home so don’t expect it when staying away

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel we take food poisoning very seriously so your comments are very concerning, I would like to request more information from you so we can conduct an investigation, my email is h6… Thank you for taking the time to share feedback on your recent stay with us, we hope to welcome you back to the Garden City in the near future. Kind Regards, Acacia Jarden Assistant Manager

Brittany Friends - 08/03/2019 AccorHotels certified review
« Over priced for what received »

Bed extremely hard and uncomfortable. off milk in fridge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brittany, Thank you for taking the time to tell us about your experience at the Novotel Christchurch Cathedral Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The receptionist who checked you out informed the housekeeping department straight away of your feedback, I have also made a note on your profile of your bed preference for any future stays so we can ensure you have a much more comfortable sleep. Thank you for taking the time to share your experience with us, we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Solo travel - 08/03/2019 TripAdvisor review
« Great central location »

Great central location in the centre of Christchurch and only 15mins from the airport(took a little longer at 8am Monday morning due to work and school traffic). Room had a good view and was quite new inside. Had a great sleep. The breakfast was as you would expect. Had a great stay but you do pay for that

Our hotel has responded to the review
Our hotel has responded to the review

Hi Maps38030381908 Thank you so much for the fantastic review. comments such as yours provides all the motivation we require. I do understand the room rates in Christchurch are all higher than normal at the moment due to the constraint in the market but this are returning to normal at the end of March where our guests will get great value for a Novotel hotel again

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 224.00 NZD Non member rate
From 224.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates