Hotel - Novotel Christchurch Cathedral Square
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Novotel Christchurch Cathedral Square Hotel

4.3/5 5,503 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CHRISTCHURCH INTL. AIRPORT
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Billiards/Snooker

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

A spacious room with either a King bed or two Double beds, plus an ensuite bath or shower, wireless internet access, double-glazed windows, a work area, large LCD TV, pay movies, a safe, hairdryer and more. Up to 2 adults and 2 children.

  • 154 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Free access with phone card
    • Baby bed
    • Fax machine
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 5,503 reviews

Our guest reviews for Novotel Christchurch Cathedral Square

100% genuine reviews from our guests

Find out more
Susan Families - 09/10/2018 AccorHotels certified review
« Christchurch - short stay »

Comfortable room - very friendly, accommodating staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. We are so pleased to hear you had a nice and comfortable stay with us! very nice to see our staff treated you well and took good care of you. Thank you for taking the time to share feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Families - 08/10/2018 AccorHotels certified review
« Nrs Anna K. »

Wonderful care and support from staff after they heard we were in Christchurch following a serious car accident our son was in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Mrs K., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. I am so pleased we could help in any way during a difficult time for your family, if we can be of any assistance in the near future please dont hesistate to contact us directly. We are keeping you in our thoughts and all the best for the future. Kind Regards, Acacia Jarden Assistant Manager

Anonymous Families - 08/10/2018 AccorHotels certified review
« Terrific, very nice place to stay »

Easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. So great to see you enjoyed your stay with us! We have taken notes of the feedback and will pass onto the respective managers! Thank you for taking the time to share feedback from your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Mark B. Families - 08/10/2018 AccorHotels certified review
« Generally ok. »

Ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Pleased to see you enjoyed your stay with us ! While we do have a priority check in lane we do also offer our services too all guests who need assistance - we appreciate your understanding of this. As a valued member of Accor Hotels we value your feedback and we hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

R P. Families - 08/10/2018 AccorHotels certified review
« Awesome »

Great room... top floor... awesome view... wonderful food.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to reflect on your recent stay experience with us. We are delighted to hear that you enjoyed your stay and the wonderful views on offer from our 12th floor! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

T B. Couples - 08/10/2018 AccorHotels certified review
« Great hotel »

Good experience. Great central location for a earthquake shattered city in fast rebuild mode.

Our hotel has responded to the review
Our hotel has responded to the review

Greetings from Novotel Christchurch! Thank you for taking the time to provide feedback on your recent stay at Novotel Christchurch. It is always a pleasure to receive positive feedback and to hear that our guests enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Brooke Sumner Front Office Manager

Cheng S. N. Couples - 08/10/2018 AccorHotels certified review
« Can be further improved »

Check in into hotel was delayed, we arrived at 2pm after a long journey but only manage to get our room at close to 4pm, returning to and fro the hotel several time to check on status. Other than that the rest is alright.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheng Siang N., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. I am pleased you enjoyed your stay with us! Please accept my sincere aplogies that you had to wait for your room, I will be following this up with my team on why there was a delay, as this is not acceptable. Thank you for sharing your feedback we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Business - 08/10/2018 AccorHotels certified review
« Really pleasant stay »

The overall experience was really pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Im so pleased to hear you had a pleasant stay and our facilities reached your expectations! Thank you for taking the time to share feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Families - 07/10/2018 AccorHotels certified review
« Great location, friendly staff, delicious food, would stay again »

as above would recommend to friend

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonia, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Its so great to see you enjoyed your stay with us and everthing has met your expectations! I will be sure to pass your kind words on to the rest of the team! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Suzanne Families - 07/10/2018 AccorHotels certified review
« We enjoyed out stay at the hotel. »

Our room was clean and the beds were comfortable. We didn't end up using any other facilities in the hotel but were happy with our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. So great to hear you enojoyed your stay with us! Very pleased to here you enjoyed your sleep! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Families - 07/10/2018 AccorHotels certified review
« Thanks it was calm luxury »

Good family experience Restaurant food great including child Menu Late check out appreciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruth, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. So great to see you were well looked after during your stay with us, pleased to see everthing met your expectations! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Keith Couples - 07/10/2018 AccorHotels certified review
« Accommodating even arriving when arriving late. »

Excellent room facilities, staff friendly overall a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. It so great to see you enjoyed your stay and the facilities met your expectations! Im pleased the team took good care of you too! Thank you for taking the time to share feedback from your recent stay, we hope to be welcoming you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Jo Business - 06/10/2018 AccorHotels certified review
« A very welcome rest »

I had arrived in ChCh at 10pm after a day in Auckland (I live in Blenheim and had left home before 5am). I'd actually been booked into a hotel closer to my work but they had no record of my booking. I was rebooked with you and didn't arrive until about 11pm - veryone was very lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. I am so pleased to hear you could enjoy a relaxing stay with us after a long day, pleased to see you enjoyed our services! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Buck R. Families - 05/10/2018 AccorHotels certified review
« Small but perfectly formed »

One night stay after arriving in Christchurch. Check in friendly and efficient. Rooms clean and comfortable, although small. Nice bar. Great location. Good recognition of Accor status.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian M., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. So pleased to see everything has meet your expectations and you enjoyed your stay with us! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Marie B. Friends - 05/10/2018 AccorHotels certified review
« Excellent especially reception and restuarant »

Brilliant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie B., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Wow! Such a great review to read - we are so pleased to hear you enjoyed your stay with us! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Peter R. Business - 04/10/2018 AccorHotels certified review

Was pleasant and good for an overnight stay. Disruption around the entrance is a pain but unavoidable. Check in and out was very efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter R., We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Very pleased to hear you enjoyed your stay with us! Thank you for being understanding about the construction outside the hotel, hopefully the council will be finished soon! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Jon Business - 04/10/2018 AccorHotels certified review
« Clean room, good location »

Hotel is in a good location in town. Room was clean and sufficiently large. Had a good view. Price was reasonable. Breakfast is unfortunately very poor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jon, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. I am so pleased to see you had a great stay! I will be sure to pass your kind words on to the team! I would like to know more about the breakfast and how we can do better? My email is h6… Thank you for taking the time to share your recent experience, we do hope we can welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Maree Couples - 04/10/2018 AccorHotels certified review
« Excellent »

Lovely hotel in a great location and restaurant was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Thank you so much for a great review! so amazing to see you enjoyed your stay and the staff and facilites met your expectations! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Business - 04/10/2018 AccorHotels certified review

I stayed for one night. Bed was very comfortable, Shower was good. Checkin/Checkout process was easy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. So pleased to hear you enjoyed your stay, we have also taken your added comments on board! Thank you for taking the time to provide feedback on your recent stay with us, we do hope to welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Anonymous Families - 03/10/2018 AccorHotels certified review
« Fabulous stay »

Great room. Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vince, We very much appreciate your comments regarding your stay at the Novotel Christchurch Cathedral Square. Wow! We are so pleased you enjoyed your stay with us, and our team took good care of you, I will be sure to pass along your kind words! Thank you for taking the time to share your recent experience, we do hope we can welcome you back to the Garden City in the near future! Kind Regards, Acacia Jarden Assistant Manager

Our most recent 20 reviews
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