ibis Casablanca City Center Hotel 3 stars

TripAdvisor rating 3.5/5 1,224 reviews
ibis Casablanca City Center
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+ 15 Services
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Room 1

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Hotel extras

The ibis Casablanca City Center hotel provides guests with 2 meeting rooms, a restaurant, bar and a free adjoining private car park. Opposite the railway station and a 2-min walk from the tram stop, the hotel is easily accessible by train and tram

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioning
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Casablanca City Center

Angle Zaid Ou Hmad -
Rue Sidi Belyout
20190
casablanca
morocco

Tel: +2120520484970

Fax: (+212)522/466561

Contact email

Check-in from 14h00

Check out up to 12h00

  • Station Oulad Ziane :  

  • TRAMWAY :   Nations Unies

  • By plane

    MOHAMED V At 30km / 18.64 miles

  • By train

    CASA PORT At 0km / 0 miles

GPS :33.598, -7.6125

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Twin -2 Single Beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

WOK AND CO

Type of cuisine: International

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at Ibis restaurants...

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

A bite to eat, something to drink... It's the perfect spot for business meetings or relaxing

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 56

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 10 people

Find out more

Our guest reviews for
ibis Casablanca City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

2,660 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,224 reviews

Ok

Customer review rating 3.9/5

Anonymous Friends - 06/11/2019 Confirmed reviews AccorHotels

Hotel is looking tired needs updating. Staff are kind and helpful. Breakfast area needs to be thoughtout

Convenient location and helpful staff

Customer review rating 3.9/5

Tanya Solo - 03/11/2019 Confirmed reviews AccorHotels

I had an excellent stay. The people at the reception were very helpful. The location of the hotel is super convenient. Rooms were clean and adequate.

Customer review rating 3.9/5

Yusuf S. Solo - 29/10/2019 Confirmed reviews AccorHotels

Easy staff friendly and good location

comfortable and conveniently located

Customer review rating 3.9/5

Mike K. Business - 15/10/2019 Confirmed reviews AccorHotels

Generally comfortable experience

Customer review rating 3.9/5

Mcpr Couples - 08/10/2019 Confirmed reviews AccorHotels

We have a good resting time in our 3 weeks vacation. The staff is friendly and helpful. It was great to have a stay with some standards in the room, hotel and service. The free parking had a VERY positive impact in our stay and we found the parking personnel the most helpful and polite we have so far encountered in Morocco. The restaurant has a lot to improve, since they were out of many options in the menu for the day and the food was just passable. The air conditioning was functioning (as cooling somehow the room) but not fully functional, as it did not cool too much. But it is okay, since we did not make the staff aware of it so they could fix, we are overall happy with the stay.

Air condition wasn‘t working for 2 nights

Customer review rating 3.9/5

Mohamed M. Families - 06/10/2019 Confirmed reviews AccorHotels

It wasn‘t good at all Air condition didn't work at all and i asked reception multiple times but nothing happened.

Dear MOHAMED H., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very bad service

Customer review rating 3.9/5

Slobodan K. Business - 30/09/2019 Confirmed reviews AccorHotels

I came in the morning amd they accepted early check in as Platinum Accor member. In the room- no towels and no amenities! I went later in the morning to order amenities because phone in the room didnt work. Of course, no saying sorry. I was in this hotel last year, it was bad, nownit is worse. I think Ibis need to make reorganization and find new young and kind people!

Excellent service delivery and pleasant stay

Customer review rating 3.9/5

Jose L. Business - 19/09/2019 Confirmed reviews AccorHotels

Highly operational hotel with excellent staff at the front desk

Customer review rating 3.9/5

Faiz A. Solo - 11/09/2019 Confirmed reviews AccorHotels

Excellent customer service....you do feel home at this IBIS....all the front desk staff well helpful and others.

Did the trick

Customer review rating 3.9/5

Julia Solo - 07/09/2019 Confirmed reviews AccorHotels

Room had a bit of a funky smell but otherwise satisfied.

Good

Customer review rating 3.9/5

Shaju J. Business - 05/09/2019 Confirmed reviews AccorHotels

Good as in other Ibis I used to stay from Nairobi to Mumbai. "Value for money"

Good

Customer review rating 3.9/5

Idriss E. Business - 01/08/2019 Confirmed reviews AccorHotels

Good stay, quiet night

Disappointed

Customer review rating 3.9/5

H. Business - 24/07/2019 Confirmed reviews AccorHotels

Room was insufficient to meet standard expectations. The bedding was terribly uncomfortable. Breakfast was lack of quality and taste

the rick's caffee

TripAdvisor rating 3.5/5

lazekelepurovski Family - 24/07/2019 TripAdvisor review

we enjoyed our stay in Casablanca. ibis city center was excellent choice, centrally located, clean, good breakfast. will recommend to everyone. Location cannot be faulted, next to train station, walking distance to the market,

Nice stay in a good location

Customer review rating 3.9/5

Andrew M. Business - 10/07/2019 Confirmed reviews AccorHotels

I was welcomed even quite late and was very comfortable in the room. Thank you

Dear M. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reconstruction is disruptive and new lobby smelled awful

Customer review rating 3.9/5

Anonymous Business - 10/07/2019 Confirmed reviews AccorHotels

I was only there for one night. The room facility was nice. The first room I was brought to hadn’t been cleaned. The lobby smelled awful. The construction is disruptive and it’s a bit troublesome to get there by going all the way around. Would be nice to have access to a door closer to the port

Dear TIFFANY A., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Merci!

Customer review rating 3.9/5

C. Business - 01/07/2019 Confirmed reviews AccorHotels

Very nice and hoping that the new reception will be finished soon.

Dear CHRISTIAN D., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satified

Customer review rating 3.9/5

Metcomm R. Business - 01/07/2019 Confirmed reviews AccorHotels

No problems at all - the hotel is undergoing works at reception so I understand the inconveniences

Dear STANLEY S., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Experience

Customer review rating 3.9/5

Mohammad Q. Business - 26/06/2019 Confirmed reviews AccorHotels

The experience was good. It was my first time in ibis Casablanca.

Dear MOHAMMAD Q., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location across the street from Casa Port

TripAdvisor rating 3.5/5

OnAir27980946674 Solo travel - 26/06/2019 TripAdvisor review

Clean, comfortable, tourist class hotel right across the street from Casa Port Station. Close to the Old Medina and within walking distance (20 min) of the Hassan II Mosque. Breakfast is simple but had quite a bit of variety. Staff was friendly and offered advice on how to get to the Mosque. Overall a great value for the price.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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