Hotel - ibis Casablanca City Center
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Casablanca City Center Hotel

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3.5/5 1,013 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 637.50 MAD Non member rate
From 605.63 MAD Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 150  MAD
  • Air conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay

  • 266 rooms
  • 114 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 42 connecting rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Crib on request
    • Satellite/cable colour TV
    • High speed transmission line
    • Fax machine
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.7/5 AccorHotels Rating Based on 1,704 reviews

Our guest reviews for ibis Casablanca City Center

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,013 reviews
AccorHotels certified review
Greg R. Business - 12/02/2018
« Hygiene issues and unfriendly check-out staff »

The room was good enough - still below IBIS red standard, I am familiar from Europe. Housekeeping needs significant improvements - the bathroom was never cleaned (same stains remained for the duration of my week-long stay, hair-dryer handle was greasy and dirty as well), room was cleaned only briefly. Check-in staff OK, no issues. A query to explain a charge with receptionist claiming that his name is Ahmed (refused to provide his surname) mounted up to an unpleasant quarrel as according to hotel employee his four years in *service* empowers him to disregard customers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GREGORY RADEK, Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Oussama Business - 04/02/2018
« Normal »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

AccorHotels certified review
Ugo Solo - 03/02/2018
« Nice staying »

I had a good night at Ibis City Center, I like the location, nearby Casa Port train station. The room had a smoking-like smell, so I left the window open for the all afternoon. the breakfast was just ok: apples were the onlyfruits available. No salad, oranges. Overall a positive experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear UGO B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Anonymous Solo - 30/01/2018
« Service was good, room was fine »

There was no safe or complimentary water in the room. These are two things that I expected from a brand like ibis. The staff were good and the breakfast was lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERIN T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Anonymous Business - 28/01/2018
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAOUFIK G., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TripAdvisor review
Solo travel - 25/01/2018
« Nice stay near Casablanca port »

Visiting Casablanca was one of my dream and it become real thanks to Ibis. Although good impression about the hotel was a bit broken by greeting of staff at reception desk during check-in, generally hotel is quite good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Jacob S. B. Couples - 23/01/2018
« Perfect stay »

Everything was perfect! The staff was amazing and we will stay there every time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY B., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
B. Friends - 22/01/2018
« Pas de parking »

Pas parkings

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

AccorHotels certified review
Rachid R. Business - 20/01/2018
« Rachid R. »

Is very Good Thanks so much

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHID R., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Gavin N. Friends - 12/01/2018
« Good »

Great rooms Good Wifi reception in rooms Disappointed with the breakfast. (Not much choice and only had long life uht milk )

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN NORMAN NORMAN, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
James L. Couples - 06/01/2018
« Great location, friendly staff »

We stayed at the IBIS Casablanca Center near the port on two occasions in the past few weeks. Both stays were very satisfactory. The location is very convenient to the train station, medina, and local restaurants and other services. I booked one stay using an online service and the second stay directly at the front desk. I did notice that the price at the front desk was double the online price but I did have the flexibility of canceling one night easily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. LAUDEMAN, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Suman K. Couples - 01/01/2018
« Good »

Room was nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUMAN KAYAL, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Ewan M. Couples - 01/01/2018
« Dirty Cheats »

Barman refused free drink for silver member and then knowingly overcharged for drinks purchased. Used toiletries in bathroom and long hairs on bedding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EWAN MCKENDRICK, Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Metcomm Business - 31/12/2017
« No complaints »

I stayed in the Ibis Casablanca City Center during December and was basically satisfied - no complaints. Modern, quiet, comfortable and very clean room - alll in all, good value.

TripAdvisor review
kuka70 Business - 17/12/2017
« Convenient »

This hotel is just in front of Casa Port train station, so directly connected to the airport. Unfortunately my room was a bit noisy due to the heavy traffic road, but for the rest the room was good. breakfast ok, but nothing special, in line with the rest. Good for biz trips or if one doesn't' have any specific requirement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, We thank you for having taken the time to write to us following your stay at ibis Casablanca City Center. You have a lukewarm memory of your stay and you rightly highlighted certain insufficiencies in the service that was provided to you, and I have been made aware of them. I attach considerable importance to correcting our mistakes, in order to improve the quality and you satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence We hope that, following our improvements, we may count you among the guests of ibis hotels, despite your unsatisfactory experience.

AccorHotels certified review
Xingbao T. Business - 14/12/2017
« Mr »

The room is very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear XINGBAO TANG, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Rahmani Business - 27/11/2017
« Mr »

Poor reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABDELJALIL, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

AccorHotels certified review
Anonymous Business - 27/11/2017
« elevators »

Two elevators were off, only one was working. I had to wait at the floor more than 10 minutes because it was always moving full. I decided to use fire exit, the stairs but all the doors were locked below. I had to climb back to floor 3 and saw the cleaning team. They helped me to use the service lift to go. If there happens a fire, there is no exit in the building... how lovely it is...

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEHCET G., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Jg Solo - 24/11/2017
« Clean, convenient, comfortable hotel in the middle of Casablanca city centre. »

Easy to get to from Casa Port. Modern, clean lobby and rooms. Excellent price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

AccorHotels certified review
Anonymous Business - 20/11/2017
« Works »

Ok bed for the nightc

Our hotel has responded to the review
Our hotel has responded to the review

Dear LADY AINE M., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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