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ibis Casablanca City Center Hotel 3 stars

TripAdvisor rating 3.5/5 1,206 reviews
ibis Casablanca City Center
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+ 15 Services
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Room 1

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Hotel extras

The ibis Casablanca City Center hotel provides guests with 2 meeting rooms, a restaurant, bar and a free adjoining private car park. Opposite the railway station and a 2-min walk from the tram stop, the hotel is easily accessible by train and tram

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioning
  • Reception open 24 hours a day
  • Laundry
  • Gift shop/newspaper shop
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Casablanca City Center

Angle Zaid Ou Hmad -
Rue Sidi Belyout
20190
casablanca
morocco

Tel: +2120520484970

Fax: (+212)522/466561

Contact email

Check-in from 14h00

Check out up to 12h00

  • Station Oulad Ziane :  

  • TRAMWAY :   Nations Unies

  • By plane

    MOHAMED V At 30km / 18.64 miles

  • By train

    CASA PORT At 0km / 0 miles

GPS :33.598, -7.6125

Our accommodations

Welcoming, modern and comfortable, with a cozy bed and functional bathroom: the ibis room has everything you need to enjoy your stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 17m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Twin -2 Single Beds

  • Max. number of persons: 2
  • Area: A partir de 17m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

WOK AND CO

Type of cuisine: International

Linger over your meal as your stay unfolds and discover a world of taste sensations on the menu at Ibis restaurants...

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

A bite to eat, something to drink... It's the perfect spot for business meetings or relaxing

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 56 m²

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 10 people

Find out more

Our guest reviews for
ibis Casablanca City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

2,593 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,206 reviews

Customer review rating 3.9/5

Faiz A. Solo - 11/09/2019 AccorHotels review

Excellent customer service....you do feel home at this IBIS....all the front desk staff well helpful and others.

Did the trick

Customer review rating 3.9/5

Julia Solo - 07/09/2019 AccorHotels review

Room had a bit of a funky smell but otherwise satisfied.

Good

Customer review rating 3.9/5

Shaju J. Business - 05/09/2019 AccorHotels review

Good as in other Ibis I used to stay from Nairobi to Mumbai. "Value for money"

Good

Customer review rating 3.9/5

Idriss E. Business - 01/08/2019 AccorHotels review

Good stay, quiet night

Disappointed

Customer review rating 3.9/5

H. Business - 24/07/2019 AccorHotels review

Room was insufficient to meet standard expectations. The bedding was terribly uncomfortable. Breakfast was lack of quality and taste

the rick's caffee

TripAdvisor rating 3.5/5

lazekelepurovski Family - 24/07/2019 TripAdvisor review

we enjoyed our stay in Casablanca. ibis city center was excellent choice, centrally located, clean, good breakfast. will recommend to everyone. Location cannot be faulted, next to train station, walking distance to the market,

Nice stay in a good location

Customer review rating 3.9/5

Andrew M. Business - 10/07/2019 AccorHotels review

I was welcomed even quite late and was very comfortable in the room. Thank you

Dear M. M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reconstruction is disruptive and new lobby smelled awful

Customer review rating 3.9/5

Anonymous Business - 10/07/2019 AccorHotels review

I was only there for one night. The room facility was nice. The first room I was brought to hadn’t been cleaned. The lobby smelled awful. The construction is disruptive and it’s a bit troublesome to get there by going all the way around. Would be nice to have access to a door closer to the port

Dear TIFFANY A., Thank you for taking the time to tell us about your experience at the ibis Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Merci!

Customer review rating 3.9/5

C. Business - 01/07/2019 AccorHotels review

Very nice and hoping that the new reception will be finished soon.

Dear CHRISTIAN D., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satified

Customer review rating 3.9/5

Metcomm R. Business - 01/07/2019 AccorHotels review

No problems at all - the hotel is undergoing works at reception so I understand the inconveniences

Dear STANLEY S., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Experience

Customer review rating 3.9/5

Mohammad Q. Business - 26/06/2019 AccorHotels review

The experience was good. It was my first time in ibis Casablanca.

Dear MOHAMMAD Q., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location across the street from Casa Port

TripAdvisor rating 3.5/5

OnAir27980946674 Solo travel - 26/06/2019 TripAdvisor review

Clean, comfortable, tourist class hotel right across the street from Casa Port Station. Close to the Old Medina and within walking distance (20 min) of the Hassan II Mosque. Breakfast is simple but had quite a bit of variety. Staff was friendly and offered advice on how to get to the Mosque. Overall a great value for the price.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

GOOD

Customer review rating 3.9/5

L. Couples - 02/06/2019 AccorHotels review

Everything was good ! The room was clean and staff are kind and location was perfect thanks

Good Location - Worst Breakfast

Customer review rating 3.9/5

Sinan C. Business - 10/05/2019 AccorHotels review

The breakfast is poor. You have to revise it really. You can put some good cheeses instead of toast cheese. Poor.

Good balance quality price

Customer review rating 3.9/5

Ergo Business - 07/05/2019 AccorHotels review

Correct

Great location for transport and great views

Customer review rating 3.9/5

Samantha P. Solo - 30/04/2019 AccorHotels review

The service was great. Very friendly and well presented staff. The room was amazing! Great views over the working port. I could’ve sat and watched all day.

Dear SIOBHAN P., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.9/5

Shadya A. M. Solo - 27/04/2019 AccorHotels review

Service was quick and easy with a good crew that my family considered

Dear SHADYA ABU m., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I had a nice stay except for few challenges as here under explained.

Customer review rating 3.9/5

Dr. D. M. Business - 24/04/2019 AccorHotels review

-Breakfast was well served -Receptionists are well mannered and professionally serving -Room cleanliness is good - Room door opening is always a problem, you cannot just insert a room card once to open the door, you have to insert it so many times for the door to open. - There were absence of Toiletries in the bathroom. No tooth brush, no tooth paste, no shower cap, no sewing kit, no comb, no cotton buds, no hair conditioner, no body lotion, no shower gel. Only bar soap and shampoo were placed in the bathroom. - The water pressure and warm water in the bathroom was perfect. -Towels were clean and nice -Room light was okay - There was no cattle in the room and thus no tea or coffee - There was no drinking water served in the room

Dear DEVOTHA, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

average stay

TripAdvisor rating 3.5/5

armywife2017 Couples - 23/04/2019 TripAdvisor review

Front desk agent should go over the details of your reservation upon check-in. after spending the day site-seeing, my room key did not work. I was informed that my reservation was for 1- night....which was wrong! I told the agent that is impossible. thankfully I had a copy of my reservation from the Accor website-- which clearly stated my room rate (including breakfast) otherwise I would have been over charged $300USD! the room is rather small. not enough toiletries (soap,shampoo, etc) NO handtowel. NO washcloth. We do not use wire hangers in the US. Housekeeping did NOT knock on the door before entering the room. this happened 2 times !! Lobby area rug is old and needs to be replaced. Lobby bar is limited. Breakfast is OK. One of the floor panels in my rooms was lose; so I tripped several times.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Lovely

Customer review rating 3.9/5

Lance Couples - 20/04/2019 AccorHotels review

Everything is lovely in this hotel

Dear LANCE D., We very much appreciate your comments regarding your stay at the ibis Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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