Novotel Casablanca City Center Hotel 4 stars

TripAdvisor rating 3.5/5 1,590 reviews
Novotel Casablanca City Center
See on a map
+ 17 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • 5 meeting rooms for your conferences and seminars

  • Lounge restaurant with modern decor and international cuisine

  • Located near the Hassan II Mosque and the old town

  • Comfortable rooms with a view of the Hassan II Mosque

  • Wellness area with fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 300.00 MAD
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Casablanca City Center

Angle Zaid Ouhmad
Rue Sidi Belyout
20190
casablanca
morocco

Tel: +212520480001

Fax: (+212)522466501

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CASABLANCA MOHAMEDV At 30km / 18 miles

GPS :33.598417, -7.613917

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with queen-size bed and sofa bed

  • Max. number of persons: x4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with queen-size bed and sofa bed

  • Max. number of persons: x4
  • Area: From 26
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds and sofa bed

  • Max. number of persons: x4
  • Area: From 26
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior suite with 1 king size bed and sofa

  • Max. number of persons: x4
  • Area: From 52
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE DELIGHT

Type of cuisine: International

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 260 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 200 people

Find out more
Novotel Casablanca City Center Meeting Room

Our guest reviews for
Novotel Casablanca City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,339 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,590 reviews

perfect

Customer review rating 4.0/5

刘. Business - 17/04/2019 AccorHotels certified review

perfect!

Dear Yang L., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Medical

Customer review rating 4.0/5

Hala A. Business - 17/04/2019 AccorHotels certified review

I really suffered and was exposed to burn injury 2nd degree due to hotel negligence and the kettle with broken top that resulted in burning my left forearm with boiling water instead of pouring water in the cup. I had to continue my work during my duty travel and until now I am under treatment with risk of major scar! Needless to mention thx severe pain in suffered from.

Dear Hala A., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Decent Stay

Customer review rating 4.0/5

Dominic Families - 12/04/2019 AccorHotels certified review

Just stayed one night. It was a very smooth pleasant stay. The staff was friendly and helpful and the room was in good order.

Dear Dominic D., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect for business

Customer review rating 4.0/5

Marwa T. Business - 08/04/2019 AccorHotels certified review

Nice room & walk in shower, it would help if it was a little bit bigger but still it fit for purpose, AC is not cold enough ,Very nice breakfast, perfect location near casa port and old city, friendly and nice team who have helped with a smile all the time especially the reception team. One point may be not related to the hotel is the grand taxis outside who are always trying to make huge money from any tourist, overall experience is great I would come over again it feels now like my home in Casablanca.

Dear Walaa H., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location

TripAdvisor rating 3.5/5

BBaitsaid Solo travel - 06/04/2019 TripAdvisor review

Near to shops, restaurants and just next to the main train station. Access to taxis is very easy. Comfortable bed and room. Reception staff were very cooperative and polite. Breakfast is average but nice.

Dear, First I would like to thank you for choosing Novotel Casa City Center. I appreciate that you take time to give us your positive feed back. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

A good experience

Customer review rating 4.0/5

E. Friends - 01/04/2019 AccorHotels certified review

Good location in the middle of the city near the railway station and the big mosque Spacious and clean room with good view Charming staff at the front desk

Dear Bernd E., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.0/5

Bokonda B. Business - 31/03/2019 AccorHotels certified review

Satisfait

Monsieur Bokonda b., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Casablanca City Center. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Good experience

Customer review rating 4.0/5

Asmae E. Business - 31/03/2019 AccorHotels certified review

a friendly and attentive receptionist .. also restaurant staff

Dear Asmae C., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good experience

Customer review rating 4.0/5

Mondone C. Business - 31/03/2019 AccorHotels certified review

Good breakfast .. and very nice staff

Dear Christina M., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Amazing

Customer review rating 4.0/5

Clara S. Friends - 29/03/2019 AccorHotels certified review

It s been a good and lovely stay in the Novotel hotel Confortable beds and pillow Room clean with a good view, professional staff and cheerful either at the front desk or at the restaurant

Dear Clara s., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

V. S. Solo - 29/03/2019 AccorHotels certified review

Good , courteous customer service . Great to be able to have a smoke as well near bar .

Dear Surmenian V., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great service, Helpful staff

Customer review rating 4.0/5

Anonymous Friends - 24/03/2019 AccorHotels certified review

Hotel was part of a group trip with Gate 1 Travel. I stayed an extra day in Casablanca. The front desk Staff was very helpful and assisted me with communication involving my airport transport.

Dear Shannon M., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Location and comfortable rooms

Customer review rating 4.0/5

Duncan J. Business - 17/03/2019 AccorHotels certified review

Good hotel with comfortable rooms. Good selection of meals at the restaurant and good breakfast in the morning.

Dear Duncan J., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

K. Friends - 13/03/2019 AccorHotels certified review

That was great experience

Dear Karl K., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mixed experience

Customer review rating 4.0/5

Susan Solo - 08/03/2019 AccorHotels certified review

The staff was very nice and the breakfast buffet was good. I opted for a prepaid dinner voucher and that was a mistake. The menu was very restricted and not very good. I would have done better to just order ala carte. Then there was confusion about how many nights I actually ate dinner at the hotel. Eventually it got straightened out. There is a lot of construction going on around the hotel, including one building that is 24 hours a day. So it’s not the best location.

Dear Susan N., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff very welcoming

Customer review rating 4.0/5

David Families - 07/03/2019 AccorHotels certified review

Staff very welcoming & professionals, the reception make our stay easy. Breakfast yamy

Dear David L., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice staff

Customer review rating 4.0/5

Anonymous Friends - 07/03/2019 AccorHotels certified review

Amazing stay in the novotel casablanca staff very friendly

Dear Aurelio V., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

It was horroble

TripAdvisor rating 3.5/5

Odyssey50235049918 Business - 06/03/2019 TripAdvisor review

Rooms were not cleaned and the room was allocated to me . then they shifted me to other room, in that the tv and Shower with hot water was not working and the blanket was damaged. then they shifted to other room, in this room the Tv are not proper. Overall it was very poor, sorry for choosing NOvotel

Dear, Thank you for taking the time to share your observations with us following your stay at Novotel Casa City Center I have taken note of your comments regarding all the issues you have mentioned and would like to express my sincerest apologies, kindly Know that i will not hesitate to share your comments with my whole team. I hope this incident will not leave you with a bad impression of the Novotel Casa City Center and I hope we will have the pleasure to welcome you again very soon. Thank you again for taking the time to contact us and please accept our sincerest apologies Best Regards.

Great location and nice room but indequate front desk service

Customer review rating 4.0/5

Paul B. Families - 01/03/2019 AccorHotels certified review

The hotel is wonderfully located next to the Casa Port train station with direct connection to the airport. But when asking at the front desk the reception was unable to provide me with a timetable or indication of when trains leave. It turns out to be quite simple - every hour at five minutes to the hour. Instead I was told the only way to get to the airport was by the taxis that wait out front - and only the red ones, not the white ones. It's tiring in Morocco trying to figure out what's the truth and what is done because commissions are paid between services. I could not figure out how to use the telephone to dial for a wake-up call. I stay in lots of hotels. I felt a bit robbed by the hotel when told that the water in the rooms should not be consumed. I was pointed to the concession where water is priced at 40 dirhams. Any corner store is priced at 10 dirhams for the same size. This is simply taking advantage of a situation.

Dear Paul B., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Thankful that you checked us in early

Customer review rating 4.0/5

Trudi Couples - 27/02/2019 AccorHotels certified review

We were very pleased that you were able to check us in early. The airline had lost our bags and we were both sick when we arrrived. It was especially appreciated that we could get in the room for a shower, a nap, and work on getting our luggage back.

Dear Trudi K., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in casablanca