Novotel Casablanca City Center Hotel 4 stars

TripAdvisor rating 3.5/5 1,610 reviews
Novotel Casablanca City Center
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+ 17 Services
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Room 1

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Hotel extras

  • 5 meeting rooms for your conferences and seminars

  • Lounge restaurant with modern decor and international cuisine

  • Located near the Hassan II Mosque and the old town

  • Comfortable rooms with a view of the Hassan II Mosque

  • Wellness area with fitness room

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 300.00 MAD
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Casablanca City Center

Angle Zaid Ouhmad
Rue Sidi Belyout
20190
casablanca
morocco

Tel: +212520480001

Fax: (+212)522466501

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CASABLANCA MOHAMEDV At 30km / 18 miles

GPS :33.598417, -7.613917

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with queen-size bed and sofa bed

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with queen-size bed and sofa bed

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room with twin beds and sofa bed

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior suite with 1 king size bed and sofa

  • Max. number of persons: ‌4
  • Area: From 52
  • Views: City side, Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LE DELIGHT

Type of cuisine: International

The Lounge Restaurant is an inviting place where relaxation, gourmet food and comfort combine. Savour the finest gourmet cuisine while enjoying modern music. In a relaxed and luxurious setting, you will be charmed by our personal service.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 260 m²

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Casablanca City Center

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,426 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,610 reviews

The room need to be refreshed

Customer review rating 4.0/5

P. Business - 01/06/2019 AccorHotels certified review

Bathroom : mixer tap damaged but working- mould in the shower bassin Big screen in front of bed but not connected and no outlet accessible. Another TV with bad signal

Dear Sandrine P., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ok , but lack of professionalism in the restaurant, although kind people

Customer review rating 4.0/5

U. Solo - 16/05/2019 AccorHotels certified review

See title

Dear Jacques U., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice hotel

Customer review rating 4.0/5

Anonymous Business - 15/05/2019 AccorHotels certified review

I looove it , so clean and so many things to do plus close to

Dear Ching Yi Tina C., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

good stay

Customer review rating 4.0/5

Ana L. Business - 15/05/2019 AccorHotels certified review

I have been staying at this hotel for a long time .. It is a beautiful and wonderful hotel .. A great greeting to all employees.

Dear Ana L., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Totally great!

Customer review rating 4.0/5

Anonymous Business - 14/05/2019 AccorHotels certified review

It was easy, efficient, clean and the meal was yummy and I loved watching soccer on the giant screen!

Dear Mahony M., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

excellent hotel

TripAdvisor rating 3.5/5

sdcare Couples - 14/05/2019 TripAdvisor review

excellent hotel and walking to casa port train station. taxi drivers outside the hotel are cheats. we almost got conned, walk away and catch a taxi away from the hotel. room door was hard to open, had to try several times

Dear, First I would like to thank you for choosing Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I Would like to inform you that the taxi drivers do not depend on our hotel. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

Great

Customer review rating 4.0/5

Anonymous Families - 09/05/2019 AccorHotels certified review

Attendant man at desk was outstanding. Tried to help with my phone. Most of all, he addressed everyone coming to desk immediately even while doing something else.

Dear Jitendra S., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice hotel well located

Customer review rating 4.0/5

Fares Business - 08/05/2019 AccorHotels certified review

good experience even if the tables for the breakfast are not really clean!!!! hotel well located, room not bad at all

Dear Fares B., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Indifference

Customer review rating 4.0/5

E. Business - 05/05/2019 AccorHotels certified review

Back to a stay where you feel transparent. Platinum or not, you process your check in front of a ghost "Le Club Accor" check-in counter. Room not available. So... Wait. I had in my room 2 pieces of morrocan biscuits and 1 small additional bottle of water. So globally, I did not feel it has been a warm welcome and nice stay, but, as we say in French, "totale indifference". Nevertheless, at the bar, the service was nice and friendly.

Dear Thierry E., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.0/5

Hans T. Business - 05/05/2019 AccorHotels certified review

Alles war Bestens

Dear Hans J. T., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable stay

Customer review rating 4.0/5

Alvin B. Friends - 30/04/2019 AccorHotels certified review

When I arrive the Male front desk clerk had a bad attitude. Then the room I had smell like smoke. I went back to desk and he gave me twin bed and never said anything.

Dear Alvin B., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great service as always

Customer review rating 4.0/5

Anonymous Solo - 25/04/2019 AccorHotels certified review

It is always a pleasure to stay and the staff do an excellent job.

Dear Daniel B., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Stay in Central Location

Customer review rating 4.0/5

Jd28801 Business - 23/04/2019 AccorHotels certified review

I was totally satisfied with my recent stay at the Novotel Casablanca City Center. The room was a good size and very comfortable. The public areas are nice. Check in was efficient as was check out. Great location - barely a 5 minute walk from the Casa Port train station.

Dear John K., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

was good

Customer review rating 4.0/5

Yassine M. Business - 20/04/2019 AccorHotels certified review

I actually wanted to give 10/10 to Ayoub (at the reception) he was so helpful especially with my requests. i Could not give any tips so I appreciate if you pass him my message at least.

Dear Yassine M., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

perfect

Customer review rating 4.0/5

刘. Business - 17/04/2019 AccorHotels certified review

perfect!

Dear Yang L., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Medical

Customer review rating 4.0/5

Hala A. Business - 17/04/2019 AccorHotels certified review

I really suffered and was exposed to burn injury 2nd degree due to hotel negligence and the kettle with broken top that resulted in burning my left forearm with boiling water instead of pouring water in the cup. I had to continue my work during my duty travel and until now I am under treatment with risk of major scar! Needless to mention thx severe pain in suffered from.

Dear Hala A., Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Decent Stay

Customer review rating 4.0/5

Dominic Families - 12/04/2019 AccorHotels certified review

Just stayed one night. It was a very smooth pleasant stay. The staff was friendly and helpful and the room was in good order.

Dear Dominic D., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Perfect for business

Customer review rating 4.0/5

Marwa T. Business - 08/04/2019 AccorHotels certified review

Nice room & walk in shower, it would help if it was a little bit bigger but still it fit for purpose, AC is not cold enough ,Very nice breakfast, perfect location near casa port and old city, friendly and nice team who have helped with a smile all the time especially the reception team. One point may be not related to the hotel is the grand taxis outside who are always trying to make huge money from any tourist, overall experience is great I would come over again it feels now like my home in Casablanca.

Dear Walaa H., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Location

TripAdvisor rating 3.5/5

BBaitsaid Solo travel - 06/04/2019 TripAdvisor review

Near to shops, restaurants and just next to the main train station. Access to taxis is very easy. Comfortable bed and room. Reception staff were very cooperative and polite. Breakfast is average but nice.

Dear, First I would like to thank you for choosing Novotel Casa City Center. I appreciate that you take time to give us your positive feed back. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

A good experience

Customer review rating 4.0/5

E. Friends - 01/04/2019 AccorHotels certified review

Good location in the middle of the city near the railway station and the big mosque Spacious and clean room with good view Charming staff at the front desk

Dear Bernd E., We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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