Hotel - Mercure Budapest City Center Hotel
Mercure Hotel Mercure Hotel

Mercure Budapest City Center Hotel

4.0/5 2,940 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air-cooling system. Not available during the heating period.
  • LISZT FERENC
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Massage
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00-0:00
    • Opening hours : Week-end 6:00-0:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

  • 239 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,559 reviews

Our guest reviews for Mercure Budapest City Center Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,940 reviews
Couples - 13/12/2018 TripAdvisor review
« First Trip to Budapest »

The hotel was easy to get to and we chose it for one of two reasons - this reason and we are a loyal Accor customers. The hotel itself was lovely, just as the photos and perfect for what we needed. Rooms clean and tidy, beds comfy, shower nice and hot and even got a replacement shower cap where we don't usually get another! We were on the highest floor which was great as requested. There were a couple of niggles...breakfast was included which was nice but there wasn't much choice. I am not a fan of plain croissants but this was the only sweet option, instead of having chocolate or plain. You could add jam etc but again I prefer almond or chocolate. They always filled the food up which was great but not sure why security felt the need to wander up and down every morning - rather off putting yet in the evenings there was no security to be seen!! My other niggle was upon check out we had an email of an outstanding amount even though all that was left was the city tax. When checking out we bought this matter to the gentlemans attention but he just ignored the email, charged us city tax and that was it - no apology for the confusion or did you enjoy your stay, not a thing!! I do think the staff could have been more friendlier. Out of all the Accor hotels we have visited, I do think this has the rudest staff members but then Budapest itself wasn't exactly welcoming and forthcoming with people offering to go that extra mile.The hotel itself definitely recommend...staffing needs to cheer up a bit and engage with guests more.

Mr J. D. Couples - 11/12/2018 AccorHotels certified review
« An ideal centrally located hotel »

This hotel is ideally situated for visiting the main tourist spots in Budapest ,- especially the Christmas Market. Its rooms are comfortable and the breakfasts are sumptuous. The staff are very friendly and helpful.

Poppie &. W. Couples - 10/12/2018 AccorHotels certified review
« Nice Hotel Great Location »

Great location, easy to get to, ideal hotel close to the Christmas Markets. Comfy and clean but staff could have been more friendlier.

Mark Couples - 10/12/2018 AccorHotels certified review
« Good »

We had a lovely time staying at your hotel a couple of things that could have made it even better.more information about Budapest and all the sight seeing and markets and history.The breakfast was crazy nobody wants to que for breakfast to find a very poor selection of food and amount .the orange juice should be freshly squeezed.We ended up on the last day going out for breakfast.If we were going again we wouldn’t include breakfast on the upside the hotel was very central and the room was modern and cozy and most of all very clean .We would definitely book it again because of the location but would probably read up on Budapest before we would go to get the most out of our trip .

P. M. Families - 09/12/2018 AccorHotels certified review
« Xl. Location,room q...7 »

In general xl.

Kim Couples - 09/12/2018 AccorHotels certified review
« Very cimfy »

Ideal

Anny Couples - 09/12/2018 AccorHotels certified review
« Nice »

The room was in a good shape but very small. We stay over 3 nights. After the first the cleanning was good, but after the second, they change towells but fidnot clean the room and didnot refill tea vaged ect. When i ask in the reception for tea bages, he promisse to send but no one came... The breakfast was perfect. The only problem, that the dinning room too small and we have to wait in a que for evrething.

J D. Families - 08/12/2018 AccorHotels certified review
« Winter visit »

Great location and hotel, stayed in superior room. Sofa bed was extremely uncomfortable- the three of us each took a turn at doing a night in it as unfair to let one person suffer 3 nights on it. Main bed was nice, bathroom clean and modern.

Anonymous Couples - 07/12/2018 AccorHotels certified review
« Excellent service by staff, breakfast & waiter staff, location perfect for our holiday. »

We enjoyed the location as we walked or caught the bus to mobile, so the location was central for us. The hotel was reasonable quiet at night and the beds comfortable. The breakfast was very satisfying and an extensive range to vary it up each day. The staff were polite, helpful and accommodating.

Mr P. J. Couples - 07/12/2018 AccorHotels certified review
« Very nice. »

Just what we needed and perfect location.

Danielle Friends - 06/12/2018 AccorHotels certified review
« Wonderful »

I had a great time

Charles Business - 05/12/2018 AccorHotels certified review
« Good »

Excellent location, large room and bed - comfortable experience

Paul G. Friends - 05/12/2018 AccorHotels certified review
« Nice hotel-great location »

A very nice hotel to stay in for few days in a wonderful city.

Pablo Couples - 05/12/2018 AccorHotels certified review
« Great Hotel, superb location, excellent staff! »

The hotel is in the middle of the heart of Budapest, at the Vaci Utca street. The staff is great, they are in every detail The rooms are comfortable, very clean The breakfast was superb! Definitely we will come back in our next stop in Budapest! Thank you

Guy Couples - 05/12/2018 AccorHotels certified review

the rooms were not cleaned each day of the stay only in the evening i asked each request from the reception at least 2 times until it was done

Mike Friends - 05/12/2018 AccorHotels certified review
« Short break in a lovely city »

Excellently located hotel in one of main shopping streets close to Xmas markets on the Buda side close to the river.

W. Business - 05/12/2018 AccorHotels certified review

Room was good, but very warm. Opened the window for fresh air, but lot's of noise from outside. The bar downstairs was nice, but with the doors opening the cold came in. After my stay I was charged for use of minibar that I did not use and still waiting for a response to my email to the invoicing team.

Janice W. Couples - 03/12/2018 AccorHotels certified review
« Lovely clean hotel in the heart of the city. »

We enjoyed every aspect of our stay. Helpful desk personnel, lovely breakfast and happy hour. Would book again if we were in the area.

Jacks Couples - 02/12/2018 AccorHotels certified review
« Great position and room. »

Couldn’t be in a better position. Loved our junior suite. Like the way one is not paying for a grand entrance and staircase in the hotel. Delightful and helpful staff. Much rather be in Pest than Buda.

Scott M. Couples - 02/12/2018 AccorHotels certified review
« Scott M. »

Staff abrupt in speak to us . We asked for a late check out as per our privilege room the response was “absolutely not” from the lady at reception. There are was to say NO to people .. like “ we will try our best but... “. You don’t just say “ ABSOLUTELY NOT”. It was rude at best, we were shocked. Won’t ever return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott M, Although this is not the type of feedback we enjoy receiving I would like to thank you for taking your time to share your concerns with us. I am deeply sorry that your experience did not meet your expectations especially concerning the staff behavior; please let me express my sincerest apologies. Your remarks are especially valuable for us in a continuous effort to provide better service quality. Please be informed that I personally spoke with the entire team to avoid similar cases in the future. I do hope that you will give us another chance to welcome you back and prove our real high quality service level. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

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