Hotel - Mercure Budapest City Center Hotel
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Mercure Hotel

Mercure Budapest City Center Hotel

Vaci utca 20 
1052  BUDAPEST
HUNGARY

2,435 reviews
TripAdvisor Rating Based on 2,435 reviews
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From 95.20 EUR Non member rate
From 85.68 EUR Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Boat excursions

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed
  • Air-cooling system. Not available during the heating period.
  • LISZT FERENC
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Boat excursions

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00-0:00
    • Opening hours : Week-end 6:00-0:00

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Upgrade yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

  • 227 rooms
  • 194 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,285 reviews

Our guest reviews for Mercure Budapest City Center Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,435 reviews
AccorHotels certified review
Joshua S. Families - 13/07/2017
« Stylish Rooms and a Good Travel Base »

I stayed with family at this hotel. We decided to book the executive lounge access rooms and those did not disappoint. The rooms were clean and well appointed. The front desk staff was nice and friendly but a little stiff. I just chalked that up to cultural differences. Finding the parking was tricky and after our stay when we checked out, someone forgot to put the parking on the room so we had to take extra time to get that resolved. In truth, we probably could have driven out without paying for parking and nothing would have happened. It would have saved us time and money. The front desk was apologetic and explained what happened but in all honest given the circumstances, it shouldn't have happened. The location of the is awesome because it's so well located to shops, restaurants, buses, the metro and the river. The Privilege Lounge was good and a comfortable environment but the morning that we were leaving, we were asked to go down to the bar area for breakfast because the lounge was being used for some corporate event. All in all, it was a good experience at the hotel and I would consider staying there again if in the region/city.

AccorHotels certified review
Hadar Families - 13/07/2017
« you are a great hotel »

loved the breakfast. great service - everyone are smiling and helpful. thank you for upgrading the room - it was very beautiful and clean!

AccorHotels certified review
Marty Business - 10/07/2017
« Excellent experience  »

Reception client friendly. The promise what the say. Room clean and comfortable. Location perfect.

AccorHotels certified review
Stephen R. Business - 10/07/2017
« OK BUT ROOM SMALL AND VIEW NOT GOOD »

Always easy to stay here in a central place. But the 7th floor room was small and the view was of the back of the hotel

AccorHotels certified review
Kevin B. Families - 06/07/2017
« Lovely hotel, Great Location, Fantastic Staff »

From the moment we walked in to the hotel we could tell that this was going to be easy and trouble free. We drove to the hotel, traffic was a mess due to the Red Bull air races, setting up, we ended up parking a block away and walking. The Bellmen went to our car their to fetch our bags and recommended not to move the car due to the event. Everything work in the room, Buffett Breakfast was very good and fresh. First time I have stayed at a Mercure property, will stay again and again. A+

AccorHotels certified review
Ip L. F. C. Business - 04/07/2017
« Nice/clean hotel, excellent location, friendly personnel »

When travelling on business, what I need is a centrally located hotel that offers an "efficient" stay. In other words, it should provide for a room like at home and the personnel must not disturb in any way. That's exactly what I experienced at this hotel.

AccorHotels certified review
Don't W. T. S. M. N. Couples - 04/07/2017
« Great location »

Everything was good. We booked a taxi pick up from the airport, very efficient and a pleasant driver, not overly expensive. Had checked in on line and therefore was fast on arrival. Had upgraded and worth every penny. Room was great, bathroom small but fine, it is a city hotel. Breakfast was good plenty of choice. Privilege room fine but a glass of wine at lunchtime would be good. Staff all very friendly did not come across the Mr or Ms Grumpy as I had read about on Trip Advisor. Great location and maybe it was our luck but it was not at all noisy. Booked another taxi to the mooring for our River cruise, same driver and really good, very good when our boat was not at the given mooring, thanks Riviera Travel. I would recommend this Hotel but until all rooms are upgraded perhaps the extra price needs to be paid. Great couple of days in a lovely city.

AccorHotels certified review
Hathaya Business - 03/07/2017
« satisfied and recommended »

very clean and comfort.

TripAdvisor certified review
danW9895RZ Family - 03/07/2017
« Great hotel in a great location »

We stayed for 5 days at the Mercure City Centre hotel in Budapest. The room (we had a suite) was excellent and even included a sauna in the room! The location of the hotel is excellent and close to all the sites. The service was also excellent with some good recommendations on hotels/sites from the front desk. My only complaint would be that the breakfast buffet was not great (but not terrible) but there are a lot of great options a short walk from the hotel so this was not a big deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear danW9895RZ, A great thank you for sharing your very positive review with us. We are all pleased to read that you had a very pleasant stay with us. Your satisfaction is the best source of motivation for my team. Your comment about the breakfast is a bit surprising for me. Please be assured that our aim is to provide well-balanced and varied breakfast for all the tastes. I look forward to welcoming you back in the near future. Kind regards, József Márics General Manager

AccorHotels certified review
U.k. B. T. Business - 02/07/2017
« Incorrect calculation of bill and invoiced incorrectly for a sub standard breakfast - location very good though. »

Check in should have been fast as prepaid, but the city taxes were calculated incorrectly and it took much longer to check in as well as needed to argue about the amount that should be paid. We checked the we had breakfast and we were advised we had. (When I booked the room, the breakfast rate was for 2 people) As there was only one of us in each room, we should have been ok with the one breakfast prepaid. At checkout we were advised that we needed to pay 17 euros per day for the breakfast on the other room. We tried to argue this, but we didn't have much time as we needed to get to the airport. The breakfast in general was sub standard in our opinion and therefore we ate breakfast out on the last day. On top of that we were charged 5 euros per bottle of water from the mini bar, despite not having pricing clerarly displayed on the fridge. Charing 5 euros for a small bottle of water is quite frankly extortionate! The location of the hotel is very good, but unless we receive a refund for the breakfasts incorrectly charged for then we will never stay or recommend this hotel again. I hold Spire Elite with IHG and Gold with Club Carlson and this was my first stay in an Accor hotel, I was not impressed.

AccorHotels certified review
Anonymous Business - 02/07/2017
« Very smart and perfect localisation »

It was very nice time to stay in your hotel in the Centre of Budapest. Hotel is very smart. Employees are very helpful and well organised

TripAdvisor certified review
Andrew A Couples - 02/07/2017
« Excellent Location »

The second time we have stayed here, and there were no problems at all. The room was clean and well appointed, and thank goodness for the good air conditioning. The bathroom was a bit small with a lack of shelving for toiletries, but functional, and the bedroom furniture could do with updating, although again functional and clean. My only complaint would be that the safe could be a bit lower because if you are short it is a bit difficult to reach. The Reception staff were very friendly, and I would like to thank them for letting us keep the room until 3.p.m. One of the Bar Staff did have the habit of putting up a sign "Back shortly", but she was never away too long. There is also a smoking area outside with a couple of benches.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew A, Thank you so much for posting your positive and detailed review of our hotel on Tripadvisor. We are more than happy to know that you had a great stay here at Mercure Budapest City Center Hotel. We are glad that you were satisfied with the impeccable service provided by our team, especially at the reception! Thank you one again for your review and we hope to see you again very soon for your next stay in Budapest. Kind regards, József Márics General Manager

AccorHotels certified review
Efendi Couples - 01/07/2017
« Excellent »

it was good. the location was perfect. the welcome from the reception and the customer service is very good.

AccorHotels certified review
Anonymous Solo - 29/06/2017
« great location »

It was very enjoyable stay and the staff was very helpful.

AccorHotels certified review
Jim W. Couples - 28/06/2017
« City Break »

The hotel location was perfect. We had an easy check in, a very clean and comfortable room. The only small gripe was the toiletries and the tea / coffee sachets etc were not replaced daily.

AccorHotels certified review
Denise Couples - 28/06/2017
« It was just amazing!  »

The hotel is perfectly situated in the shopping street of Budapest, right in the centre. The rooms are large, new and very convenient! The beds are comfortable and the rain shower is just perfect! We were able to enjoy the lounge, which is great to relax after a day of walking. All staff members are extremely kind and helpful with anything we asked! Thank you for giving us such a great stay!

AccorHotels certified review
Graham Couples - 28/06/2017
« Great place to stay. »

Great hotel in a very convenient location close to shops, restaurants, buses, trams and the river. Only downside was not being able to charge bar drinks to my room.

AccorHotels certified review
Anthony Friends - 26/06/2017
« Mr »

Very professional staff the hotel look clean and well presented, in a great location....

AccorHotels certified review
Nadhira G. Couples - 26/06/2017
« Very good  »

Friendly and competent staff, quick in their work and precision in executution.

AccorHotels certified review
Anonymous Couples - 26/06/2017
« BELLE EXPERIENCE »

MOMENT AGREABLE

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