Hotel - Mercure Budapest City Center Hotel
Mercure Hotel Mercure Hotel

Mercure Budapest City Center Hotel

4.0/5 2,975 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air-cooling system. Not available during the heating period.
  • LISZT FERENC
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Massage
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00-0:00
    • Opening hours : Week-end 6:00-0:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

  • 239 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,784 reviews

Our guest reviews for Mercure Budapest City Center Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,975 reviews
Kerry B. Couples - 18/01/2019 AccorHotels certified review
« not happy »

asked for quiet room, was put in a room over back entrance and next to a building site, far from quiet or happy

Alton B. Couples - 17/01/2019 AccorHotels certified review
« Excellent location »

I was treated with professionalism ,courtesy and respect

Ashley Couples - 17/01/2019 AccorHotels certified review
« Brilliant »

Really clean hotel all staff helpful apart from chef in breakfast room was rude and not very helpful

Tsipora A. Solo - 17/01/2019 AccorHotels certified review
« Disappointment »

The room was very small. We changed it to another room with an additional 20 Euro per night. It becomes very expensive. The room was not clean. One of the days I returned after 2PM wanted to rest but the room wasnot clean yet. I went down to the reception and was told (not in a nice way) that usually it can be cleaned even until 4PM. Some of the towels were not changed even I put them on the floor. One of them was wet. This is not my first time in your hotel. I come to Budapest very often and always stay in your hotel but never was disappointed like this time

C K. Couples - 17/01/2019 AccorHotels certified review
« Perfect, great location »

Very helpful staff and lovely tidy bedrooms

Gruia P. Families - 16/01/2019 AccorHotels certified review
« a perfect hotel in the heart of the city »

very clean room, lovely personnel, extremly big garage, very good position, good breakfast

Jo B. Friends - 16/01/2019 AccorHotels certified review
« Fantastic »

We had an amazing time. The hotel is in an excellent location and within easy reach of the sights. The hotel was clean and modern and the staff were helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo B, Thank you for your nice summary about what you experienced in Mercure Budapest City Center Hotel. Thank you for your nice words about our great and central location, the condition of our rooms as well as the high-quality services you experienced during your stay. Your satisfaction is the best possible source of motivation for us. We look forward to welcoming you back in the near future. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Anonymous Couples - 15/01/2019 AccorHotels certified review
« Beautiful rooms friendlu staff »

Rooms were clean and tidy and modern Hotel well positioned Staff very helpful when we needed it

Liz Couples - 15/01/2019 AccorHotels certified review
« Great hotel relaxed atmosphere, friendly helpful staff »

Great hotel that has a relaxed atmosphere with lovely decor throughout. Breakfast was nice lots of choice with self service style in the lovely breakfast room. The staff very friendly and helpful throughout hotel. Near to all atractions, shops and bars/restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz, What a tremendous feedback you have written about your stay! Thank you for your nice words about our great and central location, the atmosphere our hotel as well as the high-quality services you experienced during your stay. We are happy you were especially satisfied with our breakfast selection and that you had a memorable time with us exploring the Hungarian capital. We do hope your next stay will be as pleasant as the previous one. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Olivia Couples - 15/01/2019 AccorHotels certified review
« It was a lovely hotel, staff were all lovely and pleasant. Clean and beautiful rooms. Would stay at Mercure again. »

Really satisfied. Quick service, staff were all great. The room was what we expected, couldn't ask for anything more. My mum emailed asking for directions from the airport to get to the hotel and the directions back were excellent, helped us find our way to hotel without getting lost. Clean and tidy rooms, the woman who cleaned our room did an amazing job and very very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivia, Thank you for taking the time to tell us about your experience at the Mercure Budapest City Center Hotel and sharing your positive remarks with us. We are glad that you were satisfied with the impeccable service provided by our staff, especially at the housekeeping. They always do their best to make our Guests' stay more comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Yours, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Rebecca Couples - 15/01/2019 AccorHotels certified review
« Perfect location »

Staff was very friendly and helpful. Food in the restaurant was fantastic in both taste and presentation. Room was beautiful but the basic cleaning was lacking... eg. Clump of hair where bottled water was and coffee stains next to tea and coffee area. Every night when we opened the bathroom door there was a very strong smell of marijuana coming in through the ventilation.

At Friends - 15/01/2019 AccorHotels certified review
« Satisfying Stay at Hotel »

All good, except for the misunderstanding the housekeeping team has of our room. We only placed the DND sign when I went to the gym and during breakfast, before 09h30. Thereafter, the sign was removed, but the housekeeping took it that we did not need to clean the room. While I do not mind not changing our towels, we had hoped that the bins are cleared and the bottled water replenished. In the end, we called the housekeeping when we got back to our hotel at 22h00+.

Tmira S. Couples - 14/01/2019 AccorHotels certified review
« highly recomend staying at the hotel »

at a very high leval enjoyed the rooms and the service and the food the genral vibe of the staff was very high unsatisfied about the lobby size there was no place for me to sit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tmira s, A great thank you for taking your time to share your feedback following your recent stay with us. We are more than happy to read that you really enjoyed your stay in our hotel. It is our real pleasure to read that you were satisfied with your room and found our staff helpful. On the other hand I am sorry to read that you found our Lobby small; please let me express my sincerest apology for the experienced inconvenience. We do hope your next stay will be as pleasant as the previous one. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Will Couples - 12/01/2019 AccorHotels certified review
« Excellent »

Very pleasant and helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Will, What an uplifting review! Thank you so much for sharing with us! We are glad to read that our friendly staff could contribute to make your stay memorable in Budapest. Your satisfaction is our greatest reward. We do hope your next stay will be s pleasant as the previous one. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Anonymous Couples - 08/01/2019 AccorHotels certified review
« Spectacular location »

Very kind staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you so much for sharing your review following your recent stay with us. Your feedback is highly appreciated. Our staff will be delighted to hear that you really enjoyed our central location and you were satisfied with the friendly service experienced during your stay. Your satisfaction is the best possible source of motivation for us. We do hope your next stay will be as pleasant as the previous one. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Yossi A. Couples - 08/01/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yossi a., Thank you very much for taking your time to give us feedback following your recent stay with us. It is always a pleasure to receive positive feedback. We are glad that you were satisfied with our hotel and services from every aspects. We look forward to welcoming you back in the near future. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Di Families - 08/01/2019 AccorHotels certified review
« wonderful expericence in the heart of Budapest »

the hotel is nice, very well situated and accessible by car - we appreciated the easy parking; friendly staff; the hotel seems to be recently renovated; the room was quiet, well furnished and clean, though some toiletries were "missing"; breakfast was good, but without a local specific - some local flavours were missing (e.g. csipos paprika);

Our hotel has responded to the review
Our hotel has responded to the review

Dear D. I. J., Thank you very much for taking the time to share your comment following your stay at the Mercure Budapest City Center. I was glad to read that you were generally satisfied with the hotel and I have taken good note of your remark regarding the good parking facilities and the friendly staff. On the other hand, please feel free to let us know immediately if you have any concerns - like the missing toiletries - during your stay in the future. We have typical Hungarian dishes in the breakfast room - like the "kenyérlángos" or Hungarian salamis - but if desire anything more, just ask for help from the colleagues working there. I sincerely hope we will have another chance to accommodate you in the future. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Angelo Couples - 08/01/2019 AccorHotels certified review
« Great location, quirky hotel »

Different concept that tries to appeal to the young hipster crowd. Staff were friendly and responsive. Only issues were the rooms are small, beds were bit on the hard side, and housekeeping would not replace towels. Breakfast and front cafe were nice. Best thing about the hotel is its convenient location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise-Anne S. M., Thank you very much for taking the time to share your comment following your stay at the Mercure Budapest City Center. I was happy to see that you were generally satisfied with the location of the hotel, the breakfast and the Winestone Restaurant as well. I have taken good note of your remark regarding the helpful staff. On the other hand, I am sorry that you have felt the room size was small. Just like many city centre hotels unfortunately the rooms are generally smaller than the ones in the provincial hotels. If the room size is very important to you, do not hesitate to contact us in advance, because we offer different sizes of rooms. Thank you again for sharing and I hope we will have another chance to accommodate you in the future again. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Ciara Couples - 07/01/2019 AccorHotels certified review
« Great Hotel and Great Location »

Our room was lovely, nice size and very modern and clean. Location was perfect, restaurants, amenities and tourist attractions all nearby

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ciara, Thank you so much for sharing your thought concerning your recent stay with us. We are more than happy to read that you could enjoy our convenient location. It is even great to hear that you were very satisfied with your room in terms of size, decoration and cleanliness. Your positive feedback is the best source of motivation for us. We do hope your next stay will be as pleasant as the previous one. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Madeline Solo - 07/01/2019 AccorHotels certified review
« Soso »

Soso, could have been better. Expected more out of Mercure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madeline, Thank you so much for taking your to give us feedback following your recent stay with us. Your feedback is highly appreciated. We are sorry to read that your experience did not meet your expectations; please let us express our sincerest apologies for the experienced inconvenience. Please be assured that we are continuously working on the improvement of our hotel and services. We would be very grateful to receive more details to recognize our weak points and improve them. We do hope you will give us another chance to welcome you back and we can prove our real high quality service level. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

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