Hotel - Mercure Budapest City Center Hotel
Mercure Hotel Mercure Hotel

Mercure Budapest City Center Hotel

4.0/5 2,910 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air-cooling system. Not available during the heating period.
  • LISZT FERENC
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Massage
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 6:00-0:00
    • Opening hours : Week-end 6:00-0:00

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

  • 239 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 24 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,432 reviews

Our guest reviews for Mercure Budapest City Center Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,910 reviews
Couples - 15/11/2018 TripAdvisor review
« How can a 4 star hotel have NO LIFT from car park to hotel »

Unbelievable, NO LIFT from the public not a secure car park in an Accor 4star hote. It was a nightmare for my partner being disabled!!!! Our luggage had to be manhandled up a , wait for it! SPIRAL STAIRCASE. Yes, spiral staircase to reception. Because it was a public car park, that the Mecure had spaces, we could not leave anything in the car. My partner only just made the 3storey climb. Disgusting, we had even on booking asked for a Disabled car space, of which there was NONE, and even then nobody contacted or informed us re the NO LIFT situation. AVOID this Hotel. It is not 4star in any way. If Your Disabled, they do NOT CARE at all.

Jan M. Business - 12/11/2018 AccorHotels certified review
« Friendly hotel »

Friendly and very cosy hotel. Very nice reception area with pleasant personnel. Just to explain cleanliness - there were spider´s webs in corner of the room. Also initial smell of basin sewer - it needs to be filled by water to prevent this - then it was ok.

Yevhen Business - 11/11/2018 AccorHotels certified review
« November stay in Budapest »

It was a real pleasure to stay at Mercure Budapest city center. The weather is nice and warm. The food and drinks were just great. The personel was nice and helpful. The gym was quite ok for keeping me fit but would be great to add Some barbell plates and heavier dumbbells.

Jan Families - 09/11/2018 AccorHotels certified review
« Mrs »

Hotel great for a weekend stay closed to all amenities and shop

Tracey W. Friends - 08/11/2018 AccorHotels certified review
« Perfect »

Friendly and helpful staff Comfortable, clean and modern bedroom Amazing breakfast choices - something for everyone Perfect location

Vicki N. Couples - 08/11/2018 AccorHotels certified review
« But for a couple of things it was up to our expectations »

Great location very central. On arrival lift from the carpark was not working so had to go up the stairs to reception to get help with our suitcases. Air condition was not working properly only fan was blowing the hot air around. otherwise breakfast was excellent people very polite and obliging.

Pat S. Couples - 08/11/2018 AccorHotels certified review
« Excellent..in every way.. »

Mercure Budapest city center hotel is located right in the heart of Pest...easy to get to and centrally located...right where you want to be...great room...great breakfast buffet...fantastic staff...loved it!

Ric K. A. S. J. Couples - 07/11/2018 AccorHotels certified review
« Very Comfortable Experience »

The twin bedroom was very comfortable. We both slept well due to the blackout curtains, the quietness of the room and the comfort of the beds (especially the pillows). We thoroughly enjoyed the choice and variety of breakfast buffet foods, especially the fresh omelets and, on one occasion, the honeycomb and pancakes. We also enjoyed the evening dining with you on 3 occasions. The reception staff were very helpful and shared a good understanding of the English language, which was helpful in our inquiries... The Mecure city central hotel was in a great location for the hop on hop off bus tours, the St Stephan's Basilica, local pubs, and restaurants. Also, the 90 minute Segway tour which we booked on one occasion, and thoroughly enjoyed.

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Good »

Excellent location. Clean room. The bathroom is very small and shower was poor.

Rotem Friends - 06/11/2018 AccorHotels certified review
« overall a lovely experience and great service. »

me and my sister enjoyed the hotel a lot. the location was the best in Budapest to our opinion, the breakfast was great, a friendly customer service and modern rooms. the only disadvantage in our stay was that the air conditioning didn't work, or spread only hit, and in the nights the room was so hot that we couldn't sleep, and there was no solution for us (such as someone to come and fix it). but as I said, overall a great experience in a great hotel.

Tero S. Couples - 05/11/2018 AccorHotels certified review

Very good place. Good breakfast

Irene S. Couples - 05/11/2018 AccorHotels certified review
« Air Con not working, Room too hot »

While hotel is lovely and in a perfect location out stay with you made very uncomfortable as the air conditioning was not working. We were looking forward to our 4 night stay, to rest, relax and explore Budapest, but unfortunately we did not get a good night sleep any of the 4 nights. The room was just too hot and when we enquired about the air conditioning we were told it was turned off. The hotel location is perfect, rooms are very nice but none of that is any good if you cannot sleep. My husband who particularly needed this holiday came home exhausted. We heard a number of other people complaining about the lack of air conditioning. Unfortunately are holiday was spoilt because of this.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene S., I very much appreciate the comment you have left following your stay at the Mercure Budapest City Center. Let me express my sincerest apologies regarding the inconveniences you have experienced in connection with the air conditioning system. Unfortunately this warm weather in November is very unusual, and it is not that easy to switch form heating to cooling within one week. I am truly sorry that your expectations were not fully satisfied. I sincerely hope we will have another chance to accommodate you in the future and we will be able to gain back your trust. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

Elizabeth Business - 05/11/2018 AccorHotels certified review
« It was good. »

It was great. Great location :) Would have appreciated if at time of booking i was informed of the tourist tax and not at check in

Duke Z. Business - 05/11/2018 AccorHotels certified review
« excellent »

the check-in way is unique and humanistic, though the room is small, it's delicately designed.

John Families - 05/11/2018 AccorHotels certified review
« Good location »

Nice comfortable hotel in a great central location. Breakfast selection good and hotel gym was good. Things to improve include the air con in the rooms which didn’t cool the room and the lifts which kept breaking down. Overall an enjoyable stay though.

J B. Families - 04/11/2018 AccorHotels certified review
« Fantastic location, very clean, just a problem with bedroom temperature. »

Fantastic location, hotel very clean, good service, nice breakfast. Unfortunately the bedroom was very hot and the air conditioning unit made very little difference. Lifts didn’t always work - I’ve since seen reviews where this seems to happen frequently which is poor for such a large hotel. Saying that, we had a great few days, loved Budapest and these couple of things didn’t spoil our holiday.

Mark Couples - 04/11/2018 AccorHotels certified review
« Good staff, good location but noisy. »

Nice decor, friendly and helpful staff. Apple's in reception was a nice touch. Excellent choice for breakfast, catering for all tastes. Unfortunately, the heating was overbearing and the aircon was very noisy. We resorted to opening the window, only to be woke at around 5am by the noise from the nearby building site. Despite enjoying our stay, I have to say it was the worst hotel I have stayed in in terms of getting a decent nights sleep. Lifts seemed problematic

Mari Couples - 04/11/2018 AccorHotels certified review
« Very good hotel »

Very good location and clean hotel. Super preakfast very healty food and thinking diet people also.

Barinder Families - 04/11/2018 AccorHotels certified review

Perfect

Maeve. Friends - 04/11/2018 AccorHotels certified review
« You have a great hotel in a great location and it is managed very badly »

While we were in Budapest it was 18-20 degrees outside and there was no air-conditioning in the rooms!! Despite the fact that the website says that the hotel is air-conditioned. Reception had different replies depending on who you asked, either (a) the a/c was broken; or (b) the a/c was switched off because it was October. Neither response is satisfactory - if you sell rooms and say they have a/c, then there should be a/c in the rooms. The overall impression was of a badly run hotel - one lift out of order; toilets by reception out of order; sign on floor 7 to 'Fitness' but no fitness suite there. Also the pillows in the room are terrible. It took an hour or so every morning to free out my neck after a night trying to sleep in a hot, muggy, airless, room with no air-conditioning. I won't be staying there again and I would not recommend this hotel it to others - it would be better to be a little outside the centre but in a hotel that has a/c and half-decent pillows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maeve, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I sincerely apologise that your experiences did not meet your expectations in the hotel. Unfortunately this hot weather is very unusual in November and we try to adapt to every needs, but it is not that easy to switch between heating and cooling within one week. Regarding the Fitness, it is located on the Lobby level. We just have signs on every floor with which we indicate the elevator that can be used to access it, without coming down to the host area. I am truly sorry if the sign was not clear, it was not our intention. On the other hand, I would like to thank you for mentioning the pillows, we can use your remarks in order to improve our service level. I sincerely hope one day you will decide to come back the hotel again and we will have a chance gain back you trust. Kind regards, Márics József / Mr. József Márics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: jo… mercure.com | accorhotels.com

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