Mercure Budapest City Center Hotel 4.5 stars

TripAdvisor rating 4.0/5 3,156 reviews
Mercure Budapest City Center Hotel
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Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • LISZT FERENC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Boat excursions
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20
1052
budapest
hungary

Tel: +3614853100

Fax: (+36)1/4853111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINE 15 :   SZERVITA TER

  • METRO BLUE LINE :   3 FERENCIEK TERE

  • METRO RED LINE :   2 DEÁK TÉR

  • METRO YELLOW LINE :   1 VÖRÖSMARTY TÉR

  • BY TRAM :   2 VIGADO TER

  • By plane

    LISZT FERENC At 20km / 12.43 miles - Shuttle paying

  • By train

    EASTERN RAILWAY At 2.5km / 1.55 miles

  • By train

    SOUTHERN RAILWAY At 2km / 1.24 miles

  • By train

    WESTERN RAILWAY At 2km / 1.24 miles

GPS :47.494183, 19.052557

Our accommodations

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

Superior room with the touch of Budapest - exclusive comfort with double bed

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior room with the touch of Budapest - exclusive comfort with two separate beds

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Privilege room with the touch of Budapest - exclusive comfort with privilege services

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Privilege room with the touch of Budapest-exclusive comfort with privilege services, twin beds

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

My Room - Taste of Hungary - exclusive comfort with privilege services

  • Max. number of persons: 2
  • Area: From 0

Junior Suite with private Infra Sauna

  • Max. number of persons: 3
  • Area: From 43
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

Winestone City Center

Type of cuisine: International

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Lunch

08:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 120

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Budapest City Center Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,935 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,156 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Poor Service

TripAdvisor rating 4.0/5

kijomamasita Friends getaway - 17/08/2019 TripAdvisor review

Location was good .. Breakfast was just okok .. We booked the second best room of the hotel with Lounge Privilege .. The worst lounge privilege experienced .. Poor Service Mind from Check-in Staff and Lounge staff

Good

Customer review rating 4.4/5

Yarden B. Families - 13/08/2019 AccorHotels review

Arrived to a clean room . I asked when we made the reservation for a high floor and got 3rd and there are 7 or 9 floor so i was disappointed.. good wifi , nice people at the reception. Cleaning lady was very rude , when i saw her and asked for more soap and shampoo she came to my shower and said i already gave you one . The towels were wet when she changes them and she didnt take out the bin . The doors slam very loud so its noisy sometimes also when people are walking in the hallway or above my room i could hear all . The rooms are nicely designed, everything is new and very nice . Shower and toilet are small but i was only 1 person in my room so it was okay.. Staff was very nice when i called to say about my bad experience with the cleaning lady . When a taxi driver charged us much more then usual staff at reception helped and called the company . They also kept out luggage until our flight no extra charges .

Dear Yarden B., Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. First of all, let me express my sincerest apologies regarding the housekeeper's rude behaviour and I am also sorry that you have only received a room on the third floor. On the other hand I was glad to see that these factors did not have a negative affect on your opinion and in the end you had a pleasant stay with us. I have taken good note of your remarks regarding the nicely designed rooms and the helpful staff. I am happy that my colleagues could contribute to your stay by helping your with various issues. I sincerely hope we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Very comfortable

Customer review rating 4.4/5

Martin W. Couples - 09/08/2019 AccorHotels review

Hotel was very nice and close to restaurants and shopping and tourist places.

Dear Martin W., Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I was happy to read that you have found the hotel comfortable and you were generally satisfied with the hotel. I have to agree with you, our location is very ideal and very close to all the biggest tourist attractions. We are extremely vigilant to our guest’s satisfaction and we constantly strive for providing a high standard of comfort and quality service for our guests. I am looking forward welcoming you back in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Good hotel centrally located

Customer review rating 4.4/5

Rob G. Friends - 09/08/2019 AccorHotels review

Our needs were adequately met. However we were concerned that we were not able to obtain the benefits of our Accor card when purchasing meals and drinks. Staff couldn’t offer a suitable explanation.

Dear Rob G., Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. I am really sorry that you could not use all the benefits of your LeClub card. Unfortunately you made the reservation through a travel agency, therefore you could not receive the points. You can only claim them if your book directly. Nevertheless I am sorry that my colleagues could not give you the explanation for it. On the other hand I was glad to read that your experiences regarding the hotel meet with your expectations. I hope we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

pleasant

Customer review rating 4.4/5

Pat Business - 08/08/2019 AccorHotels review

The room was nice, small and cosy, very good range of TV channels, bed was comfortable, only the air con was not good, the room was unnecessarily cold.

Dear Pat, Thank you so much for sharing your short summery following your recent stay with us. As we are continuously working on the improvement of our services your feedback is very important for us. I am very happy to read that you were satisfied with your room and its comfort. I would like to kindly inform you that you can set the tempreature in the room on your own. Next time please do not hesitate to share your concerns on the spot, we are more than happy to assist you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Nice and comfort

Customer review rating 4.4/5

Jørgen U. Friends - 07/08/2019 AccorHotels review

All over very good. Noise from trash cars when room Is to the backyard Noise from air conditioner ( more than normal room 112 )

Dear Jrgen U, We very much appreciate your comments regarding your stay at the Mercure Budapest City Center Hotel. It is always a pleasure to receive positive feedback and I am happy to see that generally you were satisfied with our hotel and services. On the other hand I am sorry to hear that noise from the backyard and air-conditioner disturbed you. Please be informed that your comments were forwarded to our Technical Manager and we will do our best to avoid similar cases in the future. It would be our pleasure to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

perfect!!!

Customer review rating 4.4/5

Idit P. Solo - 07/08/2019 AccorHotels review

A big pleasure!!!

Dear Idit p., Thank you so much for your kind feedback! I am more than happy to hear that your experience went beyond your expectations and you enjoyed your time with us from every aspects. Your satisfaction is the best possible source of motivation for our team. It would be our pleasure to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
Customer review rating 4.4/5

Liora M. Families - 05/08/2019 AccorHotels review

exelent hotel

Dear Liora M, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. It was my special pleasure to read your fully satisfied commend and I am happy that in your opinion we are an excellent hotel. We are working hard for these kind of reviews and I was proud to read it came through to you. It was nice to read that you would recommend our hotel, I hope we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

great location, with clean fresh rooms

Customer review rating 4.4/5

Robert S. Friends - 05/08/2019 AccorHotels review

The hotel is in a nice location, staff are very friendly. the rooms were clean and comfortable and the breakfast was excellent. I called reception as I was not feeling well and they recommended me your private doctor server. The doctor was very professional and helped me get back to normal. Overall very good Hotel with great staff.

Dear Robert S., I very much appreciate that you took the time to share your feedback following your stay at the Mercure Budapest City Center. I was relieved to hear, that the doctor my colleagues recommended could help you and the could contribute to your well-being. I am going to share your comment with the team, because I am sure it will be a great source of motivation for them to keep up the good work. I have also taken good note of your remarks regarding the clean room and the excellent breakfast. I sincerely hope we will have another chance to welcome you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Perfectly situated in City centre

Customer review rating 4.4/5

Anonymous Friends - 04/08/2019 AccorHotels review

A short stay for two nights, and the hotel was perfectly close to everything! Rooms comfy and nice. Service from Staff also very good.

Dear Valued Guest, Thank you so much for taking your time to give us feedback following your recent stay with us. We are very happy to hear that your short city break was very enjoyable and you were satisfied with our hotel and services. Your satisfaction is the best possible reward for us. We do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Roxane B.

Customer review rating 4.4/5

Roxane B. Couples - 04/08/2019 AccorHotels review

Lovely stay. Helpful efficient staff.

Dear Roxane B., First and foremost I would like to thank you for taking your time to give us feedback following your recent stay with us. I am very happy to read that you had a pleasant stay in our hotel. A special thank you for highlighting the helpfulness and efficiency of our staff. It would be our pleasure to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Perfect for city tour

Customer review rating 4.4/5

Andi Business - 04/08/2019 AccorHotels review

Clean rooms, location, express check-in and out. Very nice and friendly staff

Dear Andi, What an uplifting review! Thank you so much for sharing! I am very proud to see that you were very satisfied with our hotel and services. It is my special pleasure to hear that you were especially satisfied with our friendly staff and your check in, check out was smooth. Your kind words will serve as a great encouragement for our team to keep up the good work. It would be our pleasure to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

quality hotel in the very center

Customer review rating 4.4/5

Jorma Solo - 03/08/2019 AccorHotels review

Outside temperature was well over 30 C, but in the hotel room about 20. A good air conditioner was one of the best experiencies.

Dear Jorma, Thank you so much for sharing your experience following your recent stay with us. It is always a pleasure to receive positive feedback. I am very happy to see that you could enjoy our central location and the comfort of our hotel. We do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

a wonderful holiday where everyhing went smoothly

Customer review rating 4.4/5

Jacqueline P. Friends - 03/08/2019 AccorHotels review

Hotel clean and in a convenient location Bedrooms comfortable. Staff extremely friendly. Breakfast good.

Dear Jacqueline P, We very much appreciate your comments regarding your stay at Mercure Budapest City Center Hotel. It is always a pleasure to receive positive feedback. We are happy to hear that you found our staff friendly and helpful. It is even great to see that you were satisfied with our breakfast offer and enjoyed our central location as well. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Pleasant Stay in the heart of amazing city

Customer review rating 4.4/5

Bilyana F. Families - 03/08/2019 AccorHotels review

Nice, pleasant experience. Perfect location and very helpful service personnel. Clean room and nice breakfast. Location cannot be more perfect.

Dear Bilyana F., I very much appreciate that you have shared your feedback following your stay at the Mercure Budapest City Center. It was really nice to see that you were satisfied with the hotel and had a pleasant stay with us. I have taken good note of your remarks regarding the excellent location and the very helpful staff. I am happy that you have liked our breakfast selection and found the room clean. Thank you very much for your recommendation regarding the welcome beverage in the lobby area, we will take it into consideration. I am looking forward welcoming you back in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

just ok

Customer review rating 4.4/5

Anonymous Friends - 03/08/2019 AccorHotels review

Room ac needed cleaning and was marginal at best, noisy fan on full

Dear Valued Guest, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. First and foremost I would like to express my sincerest apologies regarding the inconveniences in line with the air conditioning in the room. I have already shared your feedback with the Technical Manager in order to check the air conditioning in the room you were staying. Thank you for drawing my attention to it. I hope we will have another chance to welcome you and gain back your trust in the hotel. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Excellent

Customer review rating 4.4/5

Natalie Friends - 02/08/2019 AccorHotels review

Really lovely hotel in the centre with everything you would need. One of the best in the city

Dear Natalie, Thank you very much for sharing your feedback following your stay at the Mercure Budapest City Center. It was my special pleasure to read your fully satisfied comment, I am happy that you had a pleasant stay with us. I have taken good note of your remarks regarding the central location and I am glad that in your opinion we are one of the best hotel in town. I hope your next stay with us will be just as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

perfect

Customer review rating 4.4/5

Anonymous Business - 02/08/2019 AccorHotels review

wonderful service, easy and fast check-in and check-out, beautiful hotel

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Budapest City Center Hotel and sharing your positive remarks with us. We are very happy to hear, that you were very satisfied with the friendly service provided by our team. It is even great to hear that your check-in, check-out were smooth and fast. We do hope your next stay will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Budapest

Customer review rating 4.4/5

Christian Couples - 02/08/2019 AccorHotels review

Over all, very pleasant. Staff very nice and room comfortable. In room F-01, adapted for disabled customers, as we requested. Thank you! Missing some shelves in the shower, no where to put your schampoos etc.

Dear Christian, Thank you very much for taking the time to share your feedback following your stay at the Mercure Budapest City Center. First of all, I very much appreciate your recommendation regarding the shelves in the shower. I have already shared it with the Management and we will take into consideration to install them. I am happy that you have found the room comfortable, the staff helpful and you had a pleasant stay with us. I hope we will have another chance to accommodate you again in the future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Mr T & Mrs J

Customer review rating 4.4/5

Anonymous Couples - 01/08/2019 AccorHotels review

A thoroughly enjoyable stay. Such a convenient position. Great breakfasts.

Dear Valued Guest, We very much appreciate your comments regarding your stay at Mercure Budapest City Center Hotel. It is always a pleasure to receive positive feedback. We are happy to hear that the wide variety at our breakfast exceeded your expectations and enjoyed our central location as well. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
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