Mercure Budapest City Center Hotel 4.5 stars

TripAdvisor rating 4.0/5 3,090 reviews
Mercure Budapest City Center Hotel
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Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • LISZT FERENC
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Massage
  • Boat excursions
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20
1052
budapest
hungary

Tel: +3614853100

Fax: (+36)1/4853111

Contact email

Check-in from 14h00

Check out up to 12h00

  • LINE 15 :   SZERVITA TER

  • METRO BLUE LINE :   3 FERENCIEK TERE

  • METRO RED LINE :   2 DEÁK TÉR

  • METRO YELLOW LINE :   1 VÖRÖSMARTY TÉR

  • BY TRAM :   2 VIGADO TER

  • By plane

    LISZT FERENC At 20km / 12.43 miles - Shuttle paying

  • By train

    EASTERN RAILWAY At 2.5km / 1.55 miles

  • By train

    SOUTHERN RAILWAY At 2km / 1.24 miles

  • By train

    WESTERN RAILWAY At 2km / 1.24 miles

GPS :47.494183, 19.052557

Currently, close to our hotel

The Danube Carnival

From 14/06/2019 to 23/06/2019

At 346 m

The Budapest Parliament, visit

From 01/01/2019 to 31/12/2019

At 1.5 km

Budapest Short Film Festival

From 29/08/2018 to 03/09/2019

At 1.5 km

The Sas-Hegy site, Budapest, walk

From 01/01/2019 to 31/12/2019

At 2.9 km

Formula 1 2019 Hungarian Grand Prix

From 04/08/2019 to 04/08/2019

At 18 km

Our accommodations

Enjoy yourself to one of our freshly designed Superior room or choose our Superior Privilege room with extended services like access to the prestigious Privilege Lounge .

Superior room with the touch of Budapest - exclusive comfort with double bed

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with the touch of Budapest - exclusive comfort with two separate beds

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with the touch of Budapest - exclusive comfort with privilege services

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with the touch of Budapest-exclusive comfort with privilege services, twin beds

  • Max. number of persons: ‌3
  • Area: From 17
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

My Room - Taste of Hungary - exclusive comfort with privilege services

  • Max. number of persons: ‌2
  • Area: From 0
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite with private Infra Sauna

  • Max. number of persons: ‌3
  • Area: From 43
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

Winestone City Center

Type of cuisine: International

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Lunch

08:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 120 m²

  • Maximum capacity: 130 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Budapest City Center Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,561 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,090 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Worth for value

TripAdvisor rating 4.0/5

Flyer32443471072 Couples - 14/06/2019 TripAdvisor review

Excellent rooms, location and breakfast. Great service in Breakfast. Bad air condition, noisy and not efficient. Slow and unpleasant service . English of staff is limited and with heavy Hungarian accent.

Good hotel with excellent Location

TripAdvisor rating 4.0/5

DayTrip45810111434 Family - 10/06/2019 TripAdvisor review

The hotel is very centrally located and clean. staff is very helpful, breakfast is very good. property is old, rooms are small. We had couple of issues, the airconditioning was not working, the extra bed was very uncomfortable and there is construction going on next door, so lot of noise as early as 6:00 am in the morning, so our sleep was compromised

Dear DayTrip45810111434, First and foremost I would like to thank you for taking your time to share your experience with us. It is great to read that you could enjoy our great central location as well as our rich buffet breakfast. It is even great to read that you found our staff helpful. At the same time I am deeply sorry that you faced with some inconveniences; please let me express my sincerest apologies. Please be informed that all air-conditioner will be checked by our technical team in order to avoid similar cases in the future. I regret that your sleep was compromised by the construction work in our our neighborhood. I do hope that you will give us the chance to welcome you back and we can prove our real high quality service level. Kind regards, Nándor Iváncsics General Manager

Excellent hotel for a city break.

Customer review rating 4.4/5

Mrs R. B. Families - 09/06/2019 AccorHotels certified review

We enjoyed staying at this hotel. The rooms were very clean and comfortable. My only criticism was my husband and I were in a room with a connecting door which meant the room was not sound proofed and we could hear guests in the adjoining room clearly. Unfortunately, they both had bad coughs and spoke loudly. I was also aware that if we could hear them so clearly they would be able to hear us. Maybe adjoining rooms should be allocated to members of the same family to avoid embarrassment. Breakfast was excellent with a wide variety of choices and frequently replenished. Check in and out was efficient with helpful staff. I would stay here again and would recommend to friends and family.

Dear Mrs R B., First of all I would like to thank you for taking your time to summarize your experience following your recent stay with us. I am more than happy to read that despite of the experienced inconvenience concerning the soundproof of the connecting room you were really satisfied with our services. I would like to apologize for the experienced inconvenience. Certainly we will double check the door isolation in order to avoid similar cases in the future. A special thank you for highlighting our rich and varied buffet breakfast as well as the friendliness of our staff. I really look forward to welcoming you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

in general very good

Customer review rating 4.4/5

Hanne S. Families - 09/06/2019 AccorHotels certified review

We have some difficulties in understanding your invoices no. H6565-xxx. We stayed in two rooms 124 and 125 but all invoices (we received 5 mails with invoices) were put on room 125.

Short Trip To Budapest

Customer review rating 4.4/5

Scott Business - 09/06/2019 AccorHotels certified review

The hotel was well located, the rooms were clean and spacious and the staff were very helpful. Well recommended for a short break in the beautiful city of Budapest

Dear Scott, Thank you so much for your sharing your experience following your recent stay with us. We are happy to read you loved and exploited the location of the property and that your room was well-prepared for you. It is even great to read that you found our staff helpful. Thank you for recommending us and we hope to see you again very soon for your next stay in Budapest. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com

Well presented hotel comfy room

Customer review rating 4.4/5

Anon Business - 06/06/2019 AccorHotels certified review

Hotel is in an excellent location. Central for everything to do in Budapest. Rooms were well appointed and comfortable.

Very good location of hotel but small rooms

Customer review rating 4.4/5

K. Families - 06/06/2019 AccorHotels certified review

very good location in Budapest, every thing just outside, but the rooms was to small for 2 adults and 1 child. the rooms are very loud, one can hear if the neighbor snores or speaks. There is also street noise, even if you are not out to the street. i think your need som more draught beer and not only one tap. the breakfeast is good. The coffee machine does not work very well for so many people, too much queue, too many problems with them. (Then the milk was missing, so the coffee was missing so it lacked the filtering.) nice cleaning, nice staff, good airport service.

Dear K., Thank you so much for taking your time to summarize your experience following your recent stay with us. It is great to read that generally you had a pleasant stay with us. Your remarks concerning the breakfast, beer selection and room size as well. Your comments were forwarded to the entire management in order to improve the quality of our services. I do hope you will give us the chance to welcome you back in the near future. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
Customer review rating 4.4/5

Anonymous Couples - 05/06/2019 AccorHotels certified review

We were very appreciative of young man who did our check in as he was very helpful and organised a larger room for us which gave us lounge access. The hotel is in a convenient location and our room was well laid out.

Comfortable

Customer review rating 4.4/5

Sharon Couples - 05/06/2019 AccorHotels certified review

The staff were pleasant, helpful with queries and generally a high standard of professionalism.

Great Location

TripAdvisor rating 4.0/5

Trail40791358618 Couples - 05/06/2019 TripAdvisor review

Great location in the heart of the city, near all the major tourist attractions and shopping areas, nice rooms with sufficient space, pretty good breakfast with decent spread. Staff was helpful when approached.

Dear Trail40791358618, We very much appreciate your comments regarding your stay at Mercure Budapest City Center Hotel. It is always a pleasure to receive positive feedback. We are happy to hear that the wide variety at our breakfast exceeded your expectations and enjoyed our central location as well. A special thank you for highlighting the staff helpfulness. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Nándor Iváncsics General Manager

Clean and comfortable room with lovely tea and coffee facilities

Customer review rating 4.4/5

Anonymous Solo - 04/06/2019 AccorHotels certified review

I had a lovely time at the Mercure. My room was spacious and the huge bed was heavenly to sleep on... Breakfast was tremendous with a huge variety of food. Although I did not have meals included I did have the extended snacks which was quite filling and a good service to have. The location is ideal as it is right in the centre of the city within walking distance of shops and places of interest However just one little gripe - The Reception Area could have been more welcoming! I don't mean the staff (They were fine) it was the layout/structure of how the desks looked ! Not really friendly and not much of an area for waiting on arrival or departure. Other than that it was great! Thank you.

Very pleasant and efficient

Customer review rating 4.4/5

Bent H. Couples - 04/06/2019 AccorHotels certified review

Comfortable and experiencing the advantages of a very good location For imrovement: The aircondition unit was noisy (reported to the reception) The staff in your Winestone restaurant could be more friendly and serviceminded

Great hotel, great location!

Customer review rating 4.4/5

Antd Families - 04/06/2019 AccorHotels certified review

This is a really good quality Mercure hotel, in a very central location, whose front door opens directly onto the main pedestrian shopping street. Special mention to the bar as food quality was very good for a hotel restaurant !

It was great

Customer review rating 4.4/5

Anonymous Families - 03/06/2019 AccorHotels certified review

Great staff, great service

The hotel was situated within walking distance of all the main attractions.

Customer review rating 4.4/5

Darren M. Couples - 03/06/2019 AccorHotels certified review

Bang in the middle of the city.. the staff were very friendly and helpful when they booked us a taxi and some excursions.

Great central hotel

Customer review rating 4.4/5

Liz Couples - 02/06/2019 AccorHotels certified review

The hotel was in an excellent location. Close to all shops and restaurants. Very clean and modern hotel. Check-in and check-out was easy. Staff were very friendly. Rooms were comfortable and very clean.

This hotel is conveniently placed for visiting Budapest

Customer review rating 4.4/5

Dawn G. Friends - 02/06/2019 AccorHotels certified review

I was travelling with 2 friends and we were delighted with the location of the hotel and breakfast had a great range of options. Bedrooms were adequate for what we needed. The only recommendation I would have was to either raise the existing mirror in the bedroom or add another so that you can do your hair in the bedroom. (I mentioned this at checkout:)

It was great

Customer review rating 4.4/5

Guy Couples - 02/06/2019 AccorHotels certified review

Hi, It was great, the desk people were great, Unfortunately, our sheets were dirty despite the fact that we ask to clean the room. however, it was great.

Great hotel, ideal base close to all attractions

Customer review rating 4.4/5

Andrea P. Business - 01/06/2019 AccorHotels certified review

Great hotel, very friendly and ideally located located in the city centre. Rooms are comfortable and bedding lovely and clean. A couple of things: I asked for milk for the tea in my room. The staff whilst being very apologetic said he had to charge me. I have never had this with hotels such this calibre. Secondly I had a smell bottle of Evian water from the mini bar. I know they are all inflated prices but this equated to £5!! Utterly ridiculous . Gym is not great.

Not good value

Customer review rating 4.4/5

Andy T. Business - 31/05/2019 AccorHotels certified review

Hotel was ok but services not up to standard for the supposed class of hotel and price paid

Dear Andy T, First and foremost I would like to thank you for taking your time to give us feedback following your recent stay with us. I am deeply sorry to read that your experience did not meet your expectations; please let me express my sincerest apologies for the experienced inconvenience. I regret that your first impression was so negative and you left our hotel disappointed. Please be assured that we are continuously working on the improvement of our product and services. I do hope you will give us another chance to welcome you back and we can prove our real high quality service level. Kind regards, Iváncsics Nándor / Mr. Nándor Iváncsics General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | accorhotels.com
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