Hotel - ibis Budapest Heroes Square
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Budapest Heroes Square Hotel

Our hotels AccorHotels
4.0/5 851 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 11.8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 139 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 1,875 reviews

Our guest reviews for ibis Budapest Heroes Square

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 851 reviews
TripAdvisor review
Solo travel - 20/06/2018
« Problem »

They have charged me more.... I was disappointed about that. After they promised to refund me. I am waiting. I did not have any breakfast but I was charged. If you go there be careful about that and the taxes were more expensive that the usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I would like to apologize if you were over charged, I checked your case and it is rewarded on your credit card, you do not need to worry about it. No money lost, I am fully confident that this happened accidentally and you received the compensation. Please be a bit emphatic, where people work sometimes they make mistakes , even if our greatest efforts are done to make our guest happy and satisfied in our units across the company. I hope you will give us the opportunity to better serve you in the future if returned to Budapest. Kind Regards, Maria B. general manager

AccorHotels certified review
Lucy Friends - 17/06/2018
« Great stay in Budapest »

Hotel was clean and room was spacious. Near to a metro station which was useful for siteseeing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucy Rebecca H., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Blaskovics GM.

TripAdvisor review
gertjan503 Couples - 16/06/2018
« Basic hotel with some issues »

Staff was friendly and helpful. Good location. Unfortunately, many defects occurred: shower seal, airconditioning, lights, etc. We stayed for 7 nights and had to ask for bed sheets to be changed and the toilet to be cleaned when this was not done at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank You for your comments and compliments. I will investigate your case at housekeeping with the utmost seriousness, however we change sheets every second day for environment protection reasons. Kind Regards, Maria B. GM.

AccorHotels certified review
Robert P. Couples - 14/06/2018
« Convenient location »

Standard Ibis level of services, nice location, proximity of public transport. Pleasant and helpful staff. The prices of breakfast and bar services a little too high considering the level of country development and incomes. Overally satisfied, but not impressed.

AccorHotels certified review
Mouse Couples - 13/06/2018
« poor breakfast; poorly staffed »

Keep the breakfast bar food fresh, don't burn the eggs, provide cold milk. Aircon in room was inadequate.

AccorHotels certified review
Yasmin Families - 09/06/2018
« Good! »

It was very good but would’ve have been excellent if the airconditioning worked well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the mentioned problem with the air condition and prevent future occurrence . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality manager

AccorHotels certified review
Valentina Couples - 06/06/2018
« Good »

It was a good experience. It satisfied our needs in terms of parking and accomodation. Minus: the terrace was under renovation. We enjoyed having breakfast outside but the view was not bery nice

AccorHotels certified review
Maria Business - 05/06/2018
« unfriendly staff, dirty bathroom »

the room was ok but the toilet was not cleaned so i had the pleasure to find some leftovers from the previous guest when i opened the lid. although i asked at the reception to get that cleaned nothing happened when i got back to my room in the evening, probably she just didn't understand me and didn't want to ask. the room was very loud too. the breakfast was good. had some troubles checking out as again she didn't really get what i wanted but we managed to get the right invoice in the end.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabine P., Thank you for taking the time to tell us about your experience at ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy, Quality Manager

AccorHotels certified review
A. Couples - 03/06/2018
« Excellent location but facilities can be better »

Good location, very convenient to get anywhere. Service is good. Decent choice of food for breakfast. On the downside the smell in the room , plus its condition can be better. it was not dirty , but we didn't fell comfortable. Important to note that bathroom functioned well and was clean as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amitai A., Thank you for taking the time to tell us about your experience at ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy, Quality Manager

AccorHotels certified review
Jean Friends - 02/06/2018
« Virginia w De Guzman Group »

Your staffs are very welcoming & helpful. Nice , spacious & clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Virginia, We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

TripAdvisor review
Gerald_OngHK Family - 01/06/2018
« Value for money + good location »

Easy access to public transport which will bring you to heart of city centre. Staff were helpful in providing necessary assistance. Only drawback have been the thin layer of bedding which for some, may have affect their sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerald_OngHK, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at ibis Budapest Heroes Square and we are looking forward to welcome you back again soon. Kind regards, Martina Pálffy

TripAdvisor review
Couples - 29/05/2018
« I was expecting more from Accor branded hotel »

We stayed 2 nights at this property (May 2018). The location itself is very convenient - next to the Heroes Square easy access to the city center- there's a bus stop and further a metro station. However I have to rate it as average one due to a few reasons (since you pay overall for service and not only the beauty of surrounding area). First of all there's a construction site nearby ( I think it would be nice from their part to inform guests in advance about this) . Also upon arrival I was surprised to find out that we have no air condition at all. At +30C that's a real issue. We have been offered only 2 bath towels but no hand towels. Also these towels have not being changed even if we left them on purpose not on the rack but on a designated place - quite unexpected for a 3 star property. The room itself is very basic and looks weird a bit -like they've started the renovation and have not finished it... especially true for the bathroom - its cleanliness and functionality raises questions. If you want tea/coffee making facilities you have to pay extra around 8 eur, no refrigerators, or supplied toiletries. Their continental breakfast is pretty standard. Since it's not our first trip to Europe and neither first stay at Accor chain and we perfectly understand what we pay for and what we get at another hotels I'd rather say that we doubt we would stay here again.

AccorHotels certified review
Janna Couples - 19/05/2018
« Hotel had all amenities, clean, friendly staff - no extra frills but the room AC was very weak. »

Overall, decent stay. Good location, near public transportation and walking distance to some sites - away from the busy city centre. The air conditioning (AC) was not great - felt like the room never really cooled down.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janna M, Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
Anonymous Business - 18/05/2018

The cooling system in the room was not working so it was too hot to sleep well. The system was running and extremly loud but it was not cooling down. The breakfast was not so good as I know from other IBIS hotels which I already booked for other buiseness trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralf K., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will check the air condition in your room, it takes some time until You can feel cold. Our breakfast cost about 40% less than in other countries, if you compare it to their standards. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
Anonymous Friends - 08/05/2018
« Was expecting more for 100+ euros per night »

I was just unpleasantly surprised that for paying extra amount for the 'sweet room', the only thing I got was a noisy street (because these rooms are only on 1st floor) and a carpet on the floor, which I am allergic to. The photo didn't really match with the reality and I asked the personnel to change my room...unfortunately it wasn't possible, as all rooms were already booked. Even though the location was nice and I enjoyed the breakfast, I (and my friend) didn't feel comfortable in the room - noisy with stuffed air and no facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olga Z., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
Brian K. Couples - 07/05/2018
« Very Enjoyable Short Stay »

The location was very good, easy to, find and close to Metro etc. Rooms very comfortable and light. Breakfast was one of the best we have had at Ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian K., We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

AccorHotels certified review
Anonymous Couples - 06/05/2018
« Fantastic »

Excellent coming back next year for 7 days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denise C., We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

AccorHotels certified review
Barbara M. Families - 03/05/2018
« Ibis Hotel stay »

Great location, very clean and staff were friendly and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara and Timothy, We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

AccorHotels certified review
Rosamar O. Families - 01/05/2018
« Comfortable and clean »

We enjoyed our stay and the accommodations were perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosamar and Bianca, We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

AccorHotels certified review
Jerome, Families - 30/04/2018
« A pleasant stay,friendly staff, and helpful. »

small problem with getting air-conditioner in order,glad it was spring and not summer. Hotel was all we needed.Nice breakfast and a small bar to come home to at niht.

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