Hotel - ibis Budapest Heroes Square
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Budapest Heroes Square Hotel

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4.0/5 823 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 11.8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 139 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 1,735 reviews

Our guest reviews for ibis Budapest Heroes Square

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 823 reviews
AccorHotels certified review
Anonymous Solo - 17/04/2018

Great! Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer and Jane, We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy Quality Manager

AccorHotels certified review
Linda N. Solo - 15/04/2018
« I felt welcome and cared for. »

Everyone from the desk staff to the restaurant personnel to the cleaning person was kind, thoughtful and friendly. In a place where I struggled with everything because I was a foreigner (shopping, speaking, getting around) I always felt relieved to come back "home!"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda N., We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy, Quality Manager

AccorHotels certified review
Zoe Solo - 13/04/2018
« Cute hotel in a great location. »

My overall experience was good. I wish the rooms were a little cleaner, I wish the employees were allowed to smoke indoors because my room was reeking of cigarette smoke, and I wish they paid more attention to the rooms and took care of them accordingly. Th drains in my shower and sink were clogged and even after I reported it, it seems someone fixed the issue but didnt bother to put the pieces back together. They just left everything all over the bathroom and shower floor. Housekeeping had also come in my room and change the towels but then change the bedding, I would have appreciated if they would have changed it because just a few hours prior I had cut my finger and I had gotten some blood on the sheets and they didn’t even change the Sheets. They let them as is. I also wish housekeeping that start working at six in the morning, I was asleep and I could hear housekeeping talking laughing and vacuuming at 6 o’clock in the morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoe R., Thank you for taking the time to tell us about your experience at ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy, Quality Manager

AccorHotels certified review
Steve (. Couples - 13/04/2018
« Nice Hotel but Room Comfort Could Be Improved »

Love the location near Heroes Square. Breakfast buffet pretty good but not as good as our hotel in Prague. Staff are friendly. Areas for improvement: toiletries and towels in the room, bed comfort, air conditioning. We had to keep the windows open at night to cool the room but then the street noise was an issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven H., We very much appreciate your comments about ibis Budapest Heroes Square. We are happy to read , that you were satisfied with our services, location and staff during your stay. Please let me apologize you, about the discomfort the noise of the street caused you. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you back to our hotel soon. Kind regards, Martina Pálffy, Quality Manager

AccorHotels certified review
Jim D. Couples - 13/04/2018
« Decent Hotel and Location »

Location of the hotel very near Heroes Square and a Metro station is as good as it gets for a location away from the city center. The rooms, while small (especially the bathroom), were comfortable and modern. Housekeeping was spotty as there was dirt on the floor between the beds and the soap dispensers in the bathroom were near empty for multiple days. Breakfast buffet was somewhat limited but had enough things for most tastes. Overall, a pleasant place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. DEPATIE, Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem at our housekeeping and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
T A. Couples - 13/04/2018
« Reasonable hotel hotel very »

Hotel very clean. Comfortable bed and pillows. Nice bathroom but no hand towels. Menu in cafe very limited. Breakfast not the best but acceptable. Location good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thelma A., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
Mpk Friends - 12/04/2018
« Pleasant, clean and friendly staff »

This hotel is in very good location. The staff is friendly and helpful. The rooms are clean. It was a very pleasant stay. One tiny and quiet note: The breakfast was ok, but the toaster doesn't work properly and the dishwasher leave marks on the mugs and cutlery. A toaster is not a big investment.

Our hotel has responded to the review
Our hotel has responded to the review

Tisztelt M. Krisztina ! Köszönettel megkaptuk a ibis Budapest Heroes Square szállodával kapcsolatos visszajelzését; nagy örömmel olvastam, hogy pozitív tapasztalatokat szerzett nálunk. Észrevételeit feltétlenül továbbítom kollégáimnak. Biztos vagyok abban, hogy pozitív visszajelzésének köszönetoen kollégáim még nagyobb lelkesedéssel, továbbra is a szolgáltatások színvonalának fejlesztésén fognak dolgozni. ( ígérem megszívleljük a reggelivel kapcsolatos kommentjeit) Köszönjük, hogy megosztotta velünk tapasztalatát, és bízunk abban, hogy a következo alakalommal is hasonlóan jó élményekkel gazdagodik szállodánkban. Tisztelettel, Maria Blaskovics GM.

AccorHotels certified review
Roni Friends - 08/04/2018
« Fair »

The bath tub was not safe. Taking a shower was a scary experience. The bottom was too narrow and hard to stand. It was so slippery that it was difficult to get out. I fell once and at to put a wet towel in the tub to allow easier exit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maureen and Roni Henry, Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy Quality Manager

AccorHotels certified review
Phy Friends - 07/04/2018
« Nice stay at ibis Budapest »

Enjoyed the stay, although we were out most of the time. Only about 3 or 4 blocks to the metro. Received a recommendation for a great restaurant nearby. The staff was friendly and helpful. The rooms were large and clean. Our only complaint was that the maid did not replenish glasses daily. Left one clean glass one day with it turned down on the sink without any doily to keep it from touching the sink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phyllis and Janet, We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy Quality Manager

AccorHotels certified review
Elka Families - 06/04/2018
« It was OK »

Stay was OK. There were no tissues or face towels in the room. It was bery hot and the thermostat did not work. Breakfast was just OK. Beds were comfortable, room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liam and Mia, Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy Quality Manager

AccorHotels certified review
Anonymous Friends - 06/04/2018
« Nice, clean but no basic amenities like facial tissue, shampoo and conditioner, coffee »

Overall I liked the hotel, it was very nice decor, very clean, and very good location. The only thing that I was disappointed with is that there was no basic amenities. Like coffee in the room, shampoo and conditioner. Most of all faicial tissue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luzviminda and Arlene, We very much appreciate for taking your time to write a comment regarding your stay at the Budapest Heroes Square. We are happy to hear, that overall you were satisfied with our services. To our 3 star category product, according to ibis Standards, a kettle does not belong. Kettles can be requested at our reception,round the clock for a plus fee. Extra towels and shampoo is also available there. Thank you again for sharing your experience, and we hope we will have an opportunity to better serve you in the near future. Sincerely, Martina Pálffy Quality Manager

AccorHotels certified review
Uz Solo - 04/04/2018
« Kahvalti/Breakfast »

Iyilestirilmeli / To be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ugur Z., Thank you for sharing your feedback to us about your recent stay. We are very sorry to hear that the breakfast did not meet your expectations. We try to serve huge variety of food so all guest can choose what they like the most. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We hope you will give us the opportunity to better serve you in near future. Best Regards, Martina Pálffy Quality Manager

AccorHotels certified review
Peter B. Families - 04/04/2018
« Great improvement in dinner service and room decor »

The tennis scheme was very playful, the staff was outstanding everything was convenient. The hotel location was just what we needed, close to attractions and yet in a quite street. It would be nice to have coffee making arrangements in the room included in the price of the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter B., We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad to hear that one of our MyRooms met your expectations, and we hope we can show you the other special designed MyRooms in the near future as well! Thank you again for sharing your experience, and we hope to see you in ibis Budapest Heroes Square soon! Kindest regards, Martina Pálffy Quality Manager

AccorHotels certified review
Mike Couples - 03/04/2018
« Very Short Stay but extremely nice. »

Modern room. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael and Denise, We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy Quality Manager

AccorHotels certified review
An Solo - 03/04/2018
« Good place to stay the night »

The hotel was easy to get to even late in the evening. Receptionist was very polite and helpful. The room was clean and peaceful. Breakfast isn't anything special but sufficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna O., We very much appreciate your comments regarding your stay at ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Martina Pálffy Quality Manager

AccorHotels certified review
Claudia U. Couples - 03/04/2018
« Relaxing »

Pleasant surprise with Easter chocolate eggs and 2 free beers due to loyalty card Excellent staff Room verry nice incld. bed etc. Clean Drinks (fresh juices & coffee) of poor quality Nutella was replaced by a cheaper cream, which was not tasty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claudia-Maria U., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. ( breakfast comment) We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
Anonymous Families - 03/04/2018
« Simple & clean »

Very basic & clean. The room got too hot in the middle of the nights and airconition didn’t work. It was pretty noisy with window opened. My hotel room was on quite side of the street but close to the main road to the heroes square.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Regarding temperature I am sorry, but we have a one pipe system in the hotel, either heat or cool. When at night is freezing, I am choosing to remain in heating mode so that none will get cold. I am sorry if you could not enjoy full comfort at night. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
R. Y. Couples - 03/04/2018
« Good Location, friendly staff, fast internet connection, nice place for short stay in Budapest »

It is a well-decorated ibis hotel. There are two bunnies in the lobby and chocolates in rooms during the Easter time. The staff there are very friendly, the reception even prepared a collection of different tourists guides for me on the first day. That's really helpful and sweet. The only problem I got with is the bathroom. Water splash very easily around because of the design. The holder of the showerheads was quite loose in my room. I have to hold it manually during the shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiaofei Y., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
Gabriel Families - 03/04/2018
« Very good hotel. »

Very good hotel, if it would have a little fridge in the room I would give it 10 points out of 10.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriel E., We very much appreciate your comments regarding your stay at the ibis Budapest Heroes Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Blaskovics GM.

AccorHotels certified review
Doreen C. Couples - 01/04/2018
« Ok stay »

Beds were hard Lacking bathroom amenities Lacking closet space Thin walls

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doreen and Johnny, Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy Quality Manager Maria Blaskovics GM.

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