Hotel - ibis Budapest Heroes Square
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Budapest Heroes Square Hotel

4.0/5 868 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Ironing room
    • Shoe shine machine
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Outdoor heated pool (Nearby)
    • Outdoor unheated pool (Nearby)
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities

Catering

  • Breakfast
  • 1 bar(s)
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Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 139 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 2,007 reviews

Our guest reviews for ibis Budapest Heroes Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 868 reviews
Martin G. Families - 11/08/2018 AccorHotels certified review
« Clean and cozy. »

Very nice.

Alma Y. Families - 09/08/2018 AccorHotels certified review
« excellent »

i was feeling a bit cold and tired . My daughter requested if we can have a late check out so i can have a little more sleep. YES THEY WERE SO ACCOMODATING!!!!!!!!!!!!!!!!!! THANKS

Luca G. Friends - 09/08/2018 AccorHotels certified review
« A good 3 star Hotel »

Enjoying the good size bedroom, good breakfast and vicinity to metro. A/C not strong enough, staff in reception was ok.

Sarah Couples - 07/08/2018 AccorHotels certified review
« Excellent stay, wonderful staff »

We loved our stay in the Heroes Square Ibis. The staff were extremely accommodating and went out of there was to help me to make sure my husband's birthday trip was a success. The breakfast was plentiful and fresh and the room beautifully clean.

Ps Couples - 07/08/2018 AccorHotels certified review
« Good location »

Convenient to go around.

Nilay Friends - 07/08/2018 AccorHotels certified review

Dirty walls and the old fox (sorry for that indication) on the bar at entrance was the bad part. Shortly to tell, night time I bought 2 bottle of water and the guy that sit in front of the desk was trying to give me the cents but old guy came and took 1 euro and gave me the rest. When we arrived to our room I checked the menu and this was ridiculous for 80 cent. First time in my life felt like I’m tourist and people try to cheat me. Yeah, tips are polite way to being thankful and grateful to good service but that one I don’t think so. I’m sorry you should know this is bad reputation. Because I love that style simple, more like clean and safe. There is to be honest I always feel safe with your cheerful and helpful people. My last trips was also with Ibis Hotels; 2016 Paris and 2017 Lisboa. People were also amazingly nice. Last week Budapest and Wien with your partner hotel 24Hours Hotel and next Milan also with you. So we love you and trust you. I hope you always consider about stay stable and well qualified through all chains. Wish you a happy day, Nilay A.

Steve Families - 06/08/2018 AccorHotels certified review
« Great location and clean hotel »

Short trip for the GP. Great location and easy access to the centre.

Anonymous Solo - 04/08/2018 AccorHotels certified review
« Very comfortable stay in an excellent location. »

Very polite and accommodating service throughout. Some staff are more comfortable and friendly than others but everyone was always professional. The bar area service was a little slow at times. The restaurant was comfortable and food was average to good and service decent. The rooms were spacious, comfortable and clean. Servicing of rooms on daily basis was excellent.

Terry P. Couples - 03/08/2018 AccorHotels certified review
« The room is hot and air-conditioning is not working! »

During our stay in Ibis Budapest Hero Square, the air-conditioning is not functioning properly and we have to open the windows to cool off the room.

Marius Friends - 02/08/2018 AccorHotels certified review
« Good location but a bit shabby not worth 3 stars »

Good location hotel and friendly helpful staff but facilities in the room are outworn especially TV and air conditioning. I have also doubts that cleaning service could be better as I had to ask to add soap and change towels and etc. what was very good was that free and strong high speed wif connection. I would also like mention that bathroom needs serious changes as the toilet is situated with too little space and shower water dumping not working good. Although staff was very helpful and polite.

Marie Friends - 31/07/2018 AccorHotels certified review
« Overall good »

overall good. One problem, the receptionist was very rude and not at all helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures. We are terribly sorry for this situation, we have already addressed the problem to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy, Quality Manager

Greg Couples - 31/07/2018 AccorHotels certified review
« Unsatisfactory »

Welcome drink was refused to my wife upon arrival. First time in 7 years of membership. All furnitures were quite old, water stuck in bath and sink, shower water pipe was leaking everywhere. However, hotel well located and bed comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregory B., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Martina Pálffy, Quality Manager

Angus Solo - 29/07/2018 AccorHotels certified review
« Staff should be aware »

Rooms .. Very nice My stay..22/07/2018-26/07/2018 Restarant ..menu too small Restaurant.. Desert menu 2 deserts and both chocolate Cleaning staff.. Assume Hotel policy is that for them not to eccept money,I personally like to give something to whoever cleans my room or made an effort to get me something to that person personally Mini discounts cards.. some cards say ask receptions for assistance. Staff should be awre of this . As I am a guest from different country would be helpfull for reception to make a cal and reseve a booking Bar.. As it is convenient a bar on premmisses thinking that 1000huf for a beer is exceissive ,I have been to a food market near a dental care 390huf for a beer thought it would be more than 1000huf but infact it was not even half the price. General.. Did like my stay ,will be back soon in Budapest and most likely book in here again. Take note..This is note a complaint it is rather something that effecteds me and most likely not fellow customers

S. Friends - 29/07/2018 AccorHotels certified review
« Unhappy with the service »

We arrived in the evening and bearing in mind the location and flight time there was no food available at the hotel besides a frozen pizza which the staff reluctantly heated in a microwave and left on the hotel reception for me to collect. It was overheated and horrid. Breakfast was average not much selection Housekeeping didn't even replenish the teas and coffees in he rooms nor provide clean cups The day we were leaving checkout was 12pm but from 8.30am cleaning staff kept entering our room to clean. I put a notice of do not disturb on the door but this did not stop them entering every half hour to the point at 11.30 I shouted saying please read the sign on the door and atop entering the room I had left some travel sweets out which the cleaning staff happily help3d themselves too while we were away from the room without permission. Overall extremely disappointing and will not be recommending or staying here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hussain S., Thank you for taking the time to tell us about your experience at the ibis Budapest Heroes Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maria Blaskovics GM.

Tipheret Families - 29/07/2018 AccorHotels certified review
« Very comfortable »

Everything was super. Air conditioning, big, cosy room, hot drinking water available any time. The only thing we found strange is that they don't give small towels, only big ones.

Lajos Couples - 27/07/2018 AccorHotels certified review
« everything worked as promised »

Easy, fast check in and check out, fast internet, standard Ibis room. Everything worked as promised. The staff was pleasant and helpful. The room was clean.

Cristian Solo - 25/07/2018 AccorHotels certified review
« Nice place for SPA activities »

I stayed in Budapest several times, and this time i decided to choose this hotel due to location close to thermal baths. it was in walking distance to Szechenyi Thermal Bath. Also in 30 minute by bus distance to Aquaworld, with free shuttle bus departing from Heroes Square. I had time to admire the beautiful Heroes Square in the evening. I liked this hotel, it was modern, with good access: close to metro station and bus station. And also i appreciated the breakfast with hungarian korozot cheese that is so good.

Richard Families - 23/07/2018 AccorHotels certified review
« Short stay in Budapest »

Enjoyable stay in Budapest. With walking distance to the Baths and Heroes Square.

Steve S. Couples - 23/07/2018 AccorHotels certified review
« Air con ineffective »

Staff friendly, room nice, spacious and clean, but air con was ineffective - had to sleep over covers and was still too hot to sleep properly.

Stan J. Business - 23/07/2018 AccorHotels certified review
« MR STAN J. »

Your hotel is conveniently situated near Heroes Square with plenty of interesting places to visit within easy reach. The rooms were clean and comfortable and the staff were friendly and helpful.

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