Hotel - Pullman Bali Legian Beach
Pullman Hotel Pullman Hotel

Pullman Bali Legian Beach Hotel

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4.5/5 4,217 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Valet parking
    • Well-lit parking
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • NGURAH RAI DENPASAR
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 01:00 - 24:00
    • Opening hours : Week-end 01:00 - 24:00

Business services

  • 8 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Nyepi/Silent Day: 17 March 2018. Please note that check-in/check-out will not be possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6am, 18 March 2018.

Hotel location

Our rooms

Experience the ultimate in tropical tranquility at Pullman. Each of the beautifully designed rooms and suites at this Bali hotel features a balcony or terrace, separate bath and shower, plus an in-room gymnastic kit, WiFi access and IPTV connection.

  • 351 rooms
  • 34 family rooms
  • 90 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Air conditionning with individual remote
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 5,236 reviews

Our guest reviews for Pullman Bali Legian Beach

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,217 reviews
TripAdvisor review
Couples - 14/02/2018
« Wonderful stay at pullman legian »

Stayed there for 3 nights. wonderful and huge property. Paid a nominal price to upgrade to ocean view room. Thanks for Mr. Roi front off staff and the entire team. they really know to handle customers. Food at the restaurant near the pool awesome. special thanks to Chef who prepares bbq. and Mr. Wayan dastra and sandika. special thanks to the girl who serves gelato icecream which we used to have every night after dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALIDUBERIA, Greetings from the Island of Gods I would like to thank you for taking the time to share your feedback on Tripadvisor concerning your recent stay with us. I am glad to hear that your stay was wonderful and our facilities and service able to enhanced your stay greatly. Your special recognition to our team; Roi, Sandika, and Chef Wayan is highly appreciated and will be shared accordingly. I am sure this will encourage all of us to strive maintain our quality. Look forward to welcoming you again in the future and i remain at your dispose. Have a nice day! Regards, Alfian Adriansyah Guest Experience & Loyalty Manager h6556-qm@accor.com

AccorHotels certified review
Agustina Families - 13/02/2018
« ms agustina »

room is big n clean ....facing swimming pool is great brkfst is delicious n good ambience location is excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear . A., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. In return we would be pleased to provide you with a complimentary upgrade to the next room category for your next stay as a token of our appreciation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Ericky B. F. D. Couples - 13/02/2018
« Awesome »

very Good Staff, humble and helpfull.. Nice view, with good taste for breakfast, good ambience for Swimming Pool (in front of restaurant)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ericky Bobby Ferdinanda D., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. In return we would be pleased to provide you with a complimentary upgrade to the next room category for your next stay as a token of our appreciation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Emma Families - 13/02/2018
« Lovely »

Enjoyable and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma B., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Cassie Friends - 13/02/2018
« Always my choice to stay with you. Everything is excellent. Rooms, service, food, location »

Relaxing, excellent service, great experience. Nothing is ever a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cassie S., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. In return we would be pleased to provide you with a complimentary upgrade to the next room category for your next stay as a token of our appreciation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Indah Couples - 12/02/2018

I had an upgeade room to suite room which make stay more comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Indah Chairun N., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Scott W. Solo - 12/02/2018
« Very pleasant and relaxing »

The room was spacious and the bed very comfortable. Only down side was the high road noise on the side of the hotel my room was on. Overall is was a great couple of days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott W., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Laura A. Families - 12/02/2018
« A wonderful hotel in a fantastic location »

From the moment we stepped into the Pullman Bali Legian Nirwana we were treated as apart of the Pullman family, embraced and spoilt beyond expectations. Wonderful staff whom go above and beyond for each and every guest, where nothing is to much trouble. The suites are lovely. The only thing that they could improve on is adding maybe a small set of draws that you can put your cloths in as the ones in the bathroom are a little small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Laura-Lea L., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also noted your feedback on adding draws for storage in the room for our consideration. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Helen B. Couples - 11/02/2018
« feeling like a rock star »

the staff at the Pullman went above and beyond to make our stay and holiday a very memorable one. From the time we arrived to the time we left the staff could not do enough for us making sure we were happy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George b., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Muhamad M. Families - 11/02/2018
« Excellent hotel »

Everything was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear . Muhamad M., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. In return we would be pleased to provide you with a complimentary upgrade to the next room category for your next stay as a token of our appreciation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Vivek Couples - 10/02/2018
« Services are not equal to a 5 star resort. Not worth the money. »

The stay was not worth the money. As we entered the lobby, there was no one to assist us where the reception is , when we ourselves figured it out and were checking -in , the lady with the welcome drink came and was handing it over to us when we had our luggage and everything in our hands and were standing, she did not even wait for us to sit and have it. On top of that since we were travelling for a special occasion and asked them to arrange something for the same in our room and got an confirmation email that it would be done but when we reached our room, nothing was done. The location although was good. But our overall experience was not good at all. this was our first time staying in pullman and would never stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivek B., Thank you for taking the time to tell us about your experience at the Pullman Bali Legian Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Following your feedback, investigation was held to have clear picture what was happening during your arrival. On the footage, i do believe our luggage and driver team was assisting you with the luggage and proceeding to the Lobby area continue to the reception desk for check in process. Furthermore, our team was trying to serve welcome drink at the counter and later you were escorted to have a sit on the sofa. In regards of the special occasion that you were celebrating, i once again do apologize to fail on delivering the arrangement that was not done. Necessary action will be taken to avoid re-occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I remain at your dispose. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Xing J. L. Friends - 10/02/2018
« Very satisfied »

Very comfortable The quality of the waiter is also very high. I enjoyed my stay very much 。Thank you very much for your service 。I will choose your hotel next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear X., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. In return we would be pleased to provide you with a complimentary upgrade to the next room category for your next stay as a token of our appreciation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Sue F. Business - 10/02/2018
« Home Away From Home »

As a long standing frequent guest at The Pullman, I always arrive with Great Pleasure. The Staff at The Pullman are Special. They are naturally friendly, welcoming and extremely helpful. Over the last 2 years physical changes have been made to the Hotel, which I and other guests I have spoken with are not particularly pleased with as it has changed the Ambience of The Hotel. The renovations undertaken last year to the Ocean View Rooms were a Great Improvement.I will be honest here and say that there are some areas that could be improved, such as general cleaning in the rooms. It is obvious that a quick wipe over is given, areas not instantly seen are not cleaned. I do not drink coffee, just tea, and have learned over the years just to bring my own, as they are not refilled, I also supply my own sugars and milk. The aircon in the bedroom in 3333 has not worked correctly for about 2 years, and quite weirdly each night at 1am the phone gives 3 rings. I have learnt to pull the phone out of the wall. The drapes in the bedroom have been missing the same hook since the renovation. However if these are m only issues then All is Great. The Pullman Management should be Extremely Proud of their font office staff as their service is exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne F., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, allow me to extend our sincerest apologize concerning the issues you have experienced. I have noted the points you raised and shared to concerned team for further rectification. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Daniel Families - 09/02/2018
« Maybe it will my last choice if go to Bali »

First our room so perfect, administration already good enough, because I after check in must go to some where so I can use our shower in late of night, when I want to bath the hot water not working nicely just warm so I can use only knob hot water to shower. I wanna to complaint it but I just positive thinking that maybe already late of night and the hot water the stock already less. In the morning same too. Because I take 2 night and mostly I always outside from hotel and back to hotel in night so I don't complaint it forget exactly when want to tell into receptionist. Because I think class hotel like Pullman must try first all work perfectly before give the room to customer. Second is my mom try the Tantra spa I think. My mom interested about the promo letter is 1 hour massage and 1 hour scrub so she go there and told that she want that (she bring that letter to give the spa staff) what they said that they didn't have that promotion. I hope the hotel can organize very well about the promo so it will not happen again to another customer.. by the way the therapies it's better outside hotel with the cheap price than this one cause the therapies massage not good enough. O ya almost forget about the spa is my mom make appointment to them she want in afternoon but they give the time is 20.30. But very funny is my mom come 20.30 and she want like promo suddenly is 2 hours but what they said to my mom is no promotion like that and they will closed 1 hours again, better if like that they don't accept or make any appointment again around that time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel E., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I also would like to extend our sincerest apologize concerning to the less satisfactory experience you have encountered. Rest assure, i have noted the points raised for improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

TripAdvisor review
Family - 09/02/2018
« Excellent service !!!!!! »

Me and my wife stay in pullman bali for 4 night. I had booked for a garden view room but was upgraded to a room with an ocean view. Overall service was terriffic. Special mention to Eva from Front Office for the upgrade. All in all, a perfect stay. Definitely will come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear nazreenshahahmad, Greetings from the Island of Gods I would like to thank you for sharing such a lovely feedback concerning to your recent stay with us. I am elated to hear that your stay was pleasant and our quality of service enhanced your stay greatly. Your special mentioned to our team - Eva is noted and will be shared to her as part of recognition program. I do believe this will motivate all of us to strive maintain our quality. Look forward to welcoming you again in the future and i wish you have a nice day! Regards, Alfian Adriansyah Guest Experience & Loyalty Manager h6556-qm@accor.com

AccorHotels certified review
Patrick S. Friends - 08/02/2018
« Excellent service allround »

very dedicated and agreeable staff, helpful and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick s., We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would highly appreciate if you could kindly share a few minutes of your time to post a positive review on Trip Advisor. You may find us at https://www.tripadvisor.com.sg/Hotel_Review-g608487-d13…-Reviews-Pullman_Bali_Legian_Nirwana-Legian_Bali.html. In return we would be pleased to provide you with a complimentary upgrade to the next room category for your next stay as a token of our appreciation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Gary F. Families - 08/02/2018
« Great software - hardware lacking »

First the location – on a beach that is quiet but unpleasantly full of washed up trash. I never recall Bali being like that – a bit beyond the Hotel’s control but at least you know now. The property itself is vey pleasantly laid out and comfortable, but it looks like much of the shine has worn off. So when I say that maintenance is good – and it is, that means that everything works, ie: a sign of good local management. However, when I say that the hotel is due for a refurbishment that’s what I mean by the shine is worn off. Patches and repairs, rust behind taps. Nothing dangerous or truly unpleasant. If the building doesn’t shine, the staff certainly do. Housekeeping need a special mention – there was an extra edge of care and attention to detail. Room service, breakfast and pool bar didn’t disappoint. (though like every other Asian 5 star – cocktails seemed watered down) Even the brown shirted (gardening?) staff had a friendly welcome – so its hard to mention one in particular. But let me give just one example: A classic “problem” in tropical hotels is the humidity means that salt shaker gets blocked. In one recent hotel I asked for a new shaker, explaining it was blocked. I was promptly handed another shaker – equally blocked. At Pullman the breakfast attendant not only gave me a shaker he tested, but I then caught him proactively checking the salt at other (empty) tables. That’s good management and attention to detail. That’s the kind of staff that give us 6 star experiences, no matter what the building is like. The staff, their warmth and professionalism can only be a tribute to the Hotel Management. Well done. BOTTOM LINE: I would gladly book again tomorrow -the Pullman is excellent value for money. But in 2 years’ time? – not unless they have had an extensive refurbishment. I hope they do - the staff deserve it, but in the end its an accounting decision. PS I’m less than impressed with the Accor corporate offices – management know about that and its not fair to repeat that story here. But a service fail, on top of a service fail on tip of a service fail - 3 levels! 4 if you count that on-line check in also failed. The pity is that such failures make guest unhappy before they even arrive. Given that the hotel staff are charged with making guest happy, (and do an excellent job) how unjust is it when head office implants a frown before the guest arrives?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary Fooks, We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, allow me to extend our sincerest apologize concerning to the disappointment prior the arrival. I have also noted your feedback on our room facility for improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In the future, please do contact me if i can be any further assistance. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Chatarina S. Friends - 08/02/2018
« Room Need to refresh »

The hotel area is big, but perhaps because of low occp our first room smelt like never been used. Then, we decided to not continue the room and move to deluxe room which was much much better. The staffs were very helpful, friendly and great hotel facilities. Overall service was satisfying, thank you I love the most is your 3rd floor swimming pool as we can see the beach from there. One thing about staff grooming, when we came to the mini market, one of the staff was so smelly, it was a boy on the right side (on Sun, 4 Feb, about 5pm). He should put deodorant or something. The connectivity room made our life easier, we had night flight and cant extend the room, but we need to refresh ourselves before leave. Thank you.....fresh towel and big room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nurihi Chatarina Surbakti, We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, allow me to extend our sincerest apologize concerning to the less satisfactory experience you have encountered. i have noted and shared to concerned team for rectification. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
V Solo - 07/02/2018
« Disappointing »

I upgraded to an ocean view room, which I was told was on a ‘renovated’ high floor. The toilet leaked and flooded the floor, the air conditioner leaked, the TV remote didn’t work and the room was dusty, with furniture and fittings that are tired. Breakfast was it a 5-Star standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa C., Thank you for taking the time to tell us about your experience at the Pullman Bali Legian Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have noted the points you raised concerning our room facilities to our Room division team for further rectification and improvement. On the other hand, i am glad that you have enjoyed our quality of breakfast which meeting your expectation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly in the future when you are returning so i can personally reassure your satisfaction. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

AccorHotels certified review
Pam Families - 07/02/2018
« Wonderful stay »

Wonderful 10 day stay made more enjoyable by the fantastic friendly staff. Great breakfast, lovely large room and great facilities. Seafood buffet and seafood market night were great. Only siggestion would be a noticeboard on foyer regarding days activities meals etc...we missed a night of entertainment as we did not know, also did not know about the daily yoga.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pam Owen, We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Furthermore, i have noted the points you raised for improvement in regards of the communication on the activities and promotion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfian Adriansyah Guest Experience & Loyalty Manager Pullman Bali Legian Nirwana

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