Hotel - Novotel Ambassador Busan
Novotel Hotel Novotel Hotel

Novotel Ambassador Busan Hotel

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4.0/5 762 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • GIMHAEL AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • Breakfast buffet
  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 22:00~07:00
    • Opening hours : Week-end 22:00~07:00

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 330 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 17 family rooms
  • 86 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,212 reviews

Our guest reviews for Novotel Ambassador Busan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 762 reviews
AccorHotels certified review
T. G. Solo - 26/09/2017
« Good until I saw the outrageous laundry bill »

I understand you run a full service hotel, but the laundry prices are outrageous and made me fill swindled and cheated. I was not smart enough to double check the prices before, and I ended up being charged roughly $90 for a few pieces of laundry. These prices are so wildly out of the ballpark of reasonableness. If it had been $50, I would have been annoyed that the prices were so, so expensive. I had more clothes washed for me in Hong Kong for $12. These prices are outrageous in Korea. This made me furious and nobody seemed to care. I will not stay at your hotel chain again.

AccorHotels certified review
Grace K. Business - 25/09/2017

I spent good time at Novotel. And all staff were very nice and helpful.

AccorHotels certified review
☺️youngok C. Couples - 23/09/2017
« The accommodation was comfortable. »

The lounge had amazing beautiful view and the atmosphere comforted us as stepped in. Also, the staff are friendly and attentive.

AccorHotels certified review
Woong C. C. Couples - 19/09/2017
« Noisy and bath room shower is not convenient »

Renovation is highly recommended, Expensive compared to other country

AccorHotels certified review
Sang H. S. Solo - 18/09/2017
« 매우 만족합니다 »

This is second time that I've stayed in Novotel Busan this year while visiting my friends. First time as I recall, there was small issues in the room such as bathroom water pressure. However, this time I had wonderful memories @ Novotel Busan due to friendly staffs & clean room. As I will be staying in Novotel with different branch in Poland this weekend, I hope they also have the same systems like Novotel Busan ! Thank you :)

AccorHotels certified review
Hassan T. Business - 17/09/2017
« Comfortable but little sleep »

Jet lag issue caused me to sleep very little. My room was too hot. They gave me a floor unit to cool the room, but still warmer than I like. I asked for a bed sheet so I could sleep better. Sleeping with comforter was too hot. I wish the exercise room is open earlier than 6am.

AccorHotels certified review
Mitra C. Business - 17/09/2017
« Clean & cozy. Staff is polite and helpful »

It's strange that there's no socket for guest comnecting laptop on the working table. Luckily, the staff is helpful and ended up with a extension cord.

AccorHotels certified review
Anonymous Couples - 11/09/2017
« Beautiful Scenery »

Convenient and excellent

AccorHotels certified review
Joshua Business - 04/09/2017
« Staff goes above a beyond to help. »

I had a lot of questions and special requests for the staff. They were so helpful to me and continued to provide the best service.

AccorHotels certified review
Eric Solo - 22/08/2017
« Excellent »

Fantastic way to start end or be the middle of any trip to Korea. Especially if you're an American and if you've never been there before.

AccorHotels certified review
Saikia Families - 21/08/2017
« Overall a pleasant stay »

Initially the room (deluxe room with large bed) given to me had such an old feeling to it. The carpet had a strange dusty smell and everything had an old feeling to it. We were not used to 3rd rated facilities in a 5 star hotel so were quite shocked. We were about to cancel our booking but the staff accommodated us in another renovated room which even though not upto the mark was better than the previous room. The room lighting was horrible and gloomy. Room service (food) only after 10pm was another disappointment. The car parking at the basement looked like it would collapse anytime. Elevators from basement to lobby were too small. The good thing about the hotel was the proximity to the beach. Staff were friendly. My suggestion would be to renovate the rooms and overall hotel at the earliest. You are seriously damaging the reputation by providing sub standard facilities to customers. At the same price, I could get far better service anywhere in Busan.

AccorHotels certified review
Hjp Families - 20/08/2017
« Satisfied overall »

Overall experience was satisfactory, and the employees were well-trained and were very well service-minded. However, I felt that the room was a bit too small, so that for a family travelers, the 1 king-sized bed room was not big enough for all packages., compared to other 5-star hotels. It is because my expectation for Novotel Busan was based on the fact that Novotel Busan is rated as a 5-star. Thank you for your service!

AccorHotels certified review
Frederic Couples - 15/08/2017
« Very old and crappy »

This hotel is over dated. Very old and not well maintained at all. It's a shame for a brand as Novotel part of Accord Hotel Group

AccorHotels certified review
Mart Business - 05/08/2017
« Excellent customer service »

Very professional approach when I returned to the check-in when I found my room had been smoked depite it being a non-smoking room. Was resolved in a few minutes, including an upgrade. Very good breakfast buffet.

AccorHotels certified review
Nick V. E. Business - 02/08/2017
« Warm welcome at the reception, nice and clean room and an excellent breakfast facility. »

At arrival after a long trip I received a warm welcome and a very efficient check-in service at the reception. The room was very nice and perfectly clean with a beautiful view at the beach and sea. The quality of the bed was excellent, which gave me a comfortable sleep every night and in the morning I always enjoyed the breakfast facility which was superb. All in all I really enjoyed my stay at the Ambassador hotel and would for sure recomment it to my colleagues and friends.

AccorHotels certified review
이. Families - 01/08/2017
« hot summer vacation »

too crowded but clean and good mood for my family

AccorHotels certified review
D. F. Families - 31/07/2017
« expensive misleading advertisement »

The room was clean and okay from size. The totally different policy compared with the general set-up of Novotel in other countries astonished us a lot. Novotel Busan also advertises that kids below certain age can stay in the parents room w/o additional surcharge but than you take a real lot of money for providing an additional bed which is in other Novotel hotels free of charge. So your misleading advertisement is very disappointing.

AccorHotels certified review
Jeongmin S. Business - 31/07/2017
« satisified in general but seen some improvement factors »

the room was upgraded but got feeling that the upgraded room is a bit older than previous one.. thanks

AccorHotels certified review
Edward B. Business - 29/07/2017

The Concierge boys and Front Desk were helpful with Business Center use, trying to make email work, printing boarding passes, getting directions on subway, dining, finding a print shop, taxi, hauling bagage, etc., and always courteously. The Novotel staff is outstanding, and for sure our maid, who once knew we need washcloth made sure we got one. I will choose Novotel if ever again in Busan.

AccorHotels certified review
손. Business - 27/07/2017
« excellent but a suggestion »

excellent, but the room would be more comfortable if it has a master and individual controls over light and room temperature,

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