Hotel - Novotel Ambassador Busan
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Novotel Hotel

Novotel Ambassador Busan Hotel

292  Haeundaehaebyeon-ro  Haeundae-gu 
48099  BUSAN
KOREA, REPUBLIC OF

744 reviews
TripAdvisor Rating Based on 744 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • GIMHAEL AIRPORT
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 22:00~07:00
    • Opening hours : Week-end 22:00~07:00

Business services

  • 7 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 330 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 17 family rooms
  • 86 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,978 reviews

Our guest reviews for Novotel Ambassador Busan

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 744 reviews
AccorHotels certified review
Hassan T. Business - 22/07/2017
« Comfortable enough »

Have stayed here many times before, this time was for three weeks long. The longest. Staff was accommodating with changing the room to a slightly bigger one when the wife joined me for a week. No complain about the food. Lounge was acceptable. Gyms and sauna are good.

AccorHotels certified review
E B. Business - 13/07/2017
« Mr Bradley »

Hotel was very clean, staff very polite and professional

AccorHotels certified review
Hoho Couples - 09/07/2017

Dated facilities with excellent location

AccorHotels certified review
Jennifer L. Business - 28/06/2017
« There are good points but there are also points for improvement »

BEDS The beds are okay although I'm surprised that as a five star hotel the beds are only twin sized , I was expecting at the very least for it to be double bed. TEMPERATURE As for the temperature, we could not adjust the room temperature, there are instances that it could be very hot during the night and we couldn't do anything about it. The same can be said during the day, either the thermostat is not working or the temperature of the rooms are set at 24 degrees celcius. Amenities I am surprised that there were no free toothbrush and toothpaste for the guests. Even though there is an offer to buy again as a five star hotel this amenities should be offerred. The Novotel in Manila is only a four star hotel but they offer these as part of their amenities. Concierge and Front office The concierge are very helpful and very gracious. The front office personnel are also very helpful Service in Restaurant There are instances when the service crew were too prompt in removing used plates

AccorHotels certified review
Paul G. Business - 27/06/2017
« Pleasant and too short. i will return ! »

I was in town for work but will return forma few more days next time finishing my trip to Bison. Great location

AccorHotels certified review
Temesgen A. Business - 27/06/2017
« Wonderful »

Very relaxing

AccorHotels certified review
Anonymous Business - 26/06/2017
« wonderful »

wonderful

AccorHotels certified review
Jessica E. Business - 26/06/2017
« Convenient and great breakfast »

The staff was extremely nice. The location of the hotel was perfect. The room and decor is outdated and my room smelled like moth balls.

TripAdvisor review
Family - 25/06/2017
« Nice service but also few things need to keep in mind! »

Oversall say is excellent. Pro: Location is perfect. RIght next to the beach and walking distance to the nearby subway station Free upgrade for Accor Plus room - Cannot complain! Room is very spacious! Cons: My first time to hear that the hotel does not provide toothpaste and toothbrush (You can buy from hotel) Swimming pool requires everyone to wear cap including my baby son! The hotel lobby is super old. You guys need to renovate it!

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the Novotel Ambassador Busan. Thank you so much for leaving this detailed review.Learning how we can better improve our guest experience is invaluable to us. We will make sure to pass on your kind words to our staff. We look forward to the opportunity to welcome you back again soon and giving you an exceptional stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chang-Hyun Chun General Manager Novotel Ambassador Busan

AccorHotels certified review
Ns Business - 23/06/2017
« Reasonably comfortable »

It was nice, although I wish the choice for breakfast buffet were different. Also the minibar fridge in the room is a bit too loud for restful sleep, and for some reason there was not tea bags provided, only coffee for the Nespresso machine.

AccorHotels certified review
Wan Business - 22/06/2017

The staff are friendly:)

AccorHotels certified review
Jason W. Business - 19/06/2017
« It was great. I'm glad I stayed at the Novotel »

The front staff was very courteous and professional. The room was clean and the hotel is conveniently located.

AccorHotels certified review
A. B. Business - 19/06/2017
« The city of Busan and the location of the Ambassador hotel contributed to an unforgettable travel to South Korea. »

Great location. Great complimentary toiletries. Sensitive and attentive staff service.

AccorHotels certified review
Sajit S. Friends - 19/06/2017
« It was a great stay. Enjoyed everything. Beyond expectations! »

It was a great stay. Enjoyed everything. Beyond expectations!

AccorHotels certified review
Rosca Business - 19/06/2017
« Spectacular and relaxing »

Friendly and accommodating staff, making you feel right at home. Having the hotel on the beach is superb and refreshing.

AccorHotels certified review
Noorma Solo - 19/06/2017
« Very Comfortable and excellent service »

My stay was very comfortable and service provided was excellent. The lunch were delicious.

AccorHotels certified review
Aaron C. Couples - 17/06/2017
« Very satisfied with the services, facilities, cleanliness and value for money »

I expected a buy one get one free for dining at the hotel.s café as an Accor Plus member but instead got only 15 per cent discount - a slight disappointment.

AccorHotels certified review
Jin-man Couples - 15/06/2017
« Not too bad »

The noise was somewhat bad.

AccorHotels certified review
Stephen G. Business - 12/06/2017
« Top class stay with amazing sea view. »

The hotel was perfectly located with an amazing view of the beach and sea. Room was very clean and comfortable. Staff were all well trained, helpful, friendly and efficient. Every thing was perfect except the price of a bottle of house-wine in the bar which seemed excessively high, but that was my choice to have it. Will drink elsewhere next time

AccorHotels certified review
Milan Couples - 09/06/2017
« Shockingly poor »

Not a great experience: - the staff (female and not male) were either miserable or abrupt - lack of towels - lack of bathing products - the room was a bit dirty/dusty - the bathtub had seen much better days - the hairdryer was so poor my breath had more power - the rattling from the fridge was non-stop You were told that my wife and I were on our honeymoon in Busan but the hotel didn't really care. Check-in, pay and check-out was the philosophy. My wife and I were shocked to learn that Novotel was a 5-star hotel; it's more of a 3-star.

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