Hotel - ibis Ciboure Saint Jean de Luz
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Ciboure Saint Jean de Luz Hotel

4.0/5 836 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day

Leisure and activities

  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Snorkelling/Scuba diving center (Nearby)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web Corner
  • Copy/print service available
See all services

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 72 rooms
  • 60 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Direct dial telephone
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 3,005 reviews

Our guest reviews for ibis Ciboure Saint Jean de Luz

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 836 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
John C. Couples - 14/09/2018 AccorHotels certified review
« We have stayed at this hotel on numerous occasions and always find the staff welcoming and friendly. »

We did not like the room (209) but realise that the hotel was extremely busy and we were a late booking on this occasion.

Marie Couples - 12/09/2018 AccorHotels certified review
« All was perfect »

Reception room and the breakfast and parking perfect

John Couples - 08/09/2018 AccorHotels certified review
« Reception staff excellent as was location. »

Good.

Couples - 02/09/2018 TripAdvisor review
« Not good »

Receptionists not very friendly..no drink in foyer available after a 5 he drive you can do this anytime in other Ibis. Plastic sheet on mattress was awful and very hot..didn't realise we were right next to a train line and busy rd, so opening the window was no good.noise kept us awake.we didn't complete our stay, we left after the 1st night.

Elisa T. Couples - 24/08/2018 AccorHotels certified review
« Comfortable stay for a few nights in the basque country »

Good size room - convenient parking spot. Excellent location. Tiny detail: would have appreciated one small towel on top of a large one.

Pat L. Couples - 21/08/2018 AccorHotels certified review
« great location »

the hotel room was very clean and the view from the balcony was great the staff where very professional and courteous

Michael B. Couples - 18/08/2018 AccorHotels certified review
« Great value for money »

Simple, modern, clean room with balcony. Parking and Breakfast included for €151, representing excellent value for money in high season in a popular and beautiful seaside resort. Only 5 mins walk to centre of St Jean de Luz.

Couples - 13/08/2018 TripAdvisor review
« Great Value for Money »

Simple, clean, modern, great location-5 mins walk to centre of St Jean de Luz and exceptional value for money. Worthwhile paying a little extra for room with balcony-ask for one facing the sea. Now serves breakfast, again simple but adequate.

Amanda Families - 08/08/2018 AccorHotels certified review
« A shame the restaurant wasn't in use »

Room was good , staff were friendly, area is gorgeous, pity the restaurant wasn't more extensive. Also need more family rooms.

N H. Families - 07/08/2018 AccorHotels certified review
« Good value, great location. »

We stayed at Ibis St Jean de Luz for there nights with our young son this summer. The room (605) was clean and relatively spacious...our son loved his little bed! Having a balcony was good and worth paying a little extra for as it meant some space after our toddler was in bed! There was a great view over the harbour (albeit the other side of a busy road and railway) There was no noise disturbance inside though. Staff were all friendly and breakfast was plentiful and tasty. Overall, a great location and good value for high season in a lovely little seaside town.

Stuart B. Couples - 06/08/2018 AccorHotels certified review
« Mixed. Room in poor condition but problem fixed. »

We booked in advance. It took 3 attempts by staff to get the room key working. The towels were dirty and the toilet seat broken. We were moved to a new room. The staff were helpful and fixed the problem, but it took an hour. There was a money back guarantee in the room, but we were told that it no longer applies, so were offered a smaller discount.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STUART B., Thank you for taking the time to tell us about your experience at the ibis Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

Valerie Couples - 05/08/2018 AccorHotels certified review
« Budget prices for 5 star service »

We arrived round 9pm to a super friendly welcome from the two lovely receptionists. Helpful (thank you for lending us an adapter), made a fuss over our dog (we often get the rule book thrown at us on arrival with what and where the dog is allowed. It made for a nice change). Even later that night we bothered the receptionists for drinks and it was no bother. We stepped outside halfway through the drinks to walk our dog. We came back to find our drinks had been put in the fridge to keep them cool in case we wanted to finish them. Round 11 on we changed our breakfast time for a super early one at 4am (great option!). The gentleman who served us was all smiles and so helpful (at 4 am...). The room was spotless, great bed, very quiet and pretty neighbourhood by the harbour. Secure parking. Had used this Ibis before,and will use again. 5 stars.

Anonymous Friends - 31/07/2018 AccorHotels certified review
« Disappointing »

Very old, not clean and doesn't have the basic like shampoo and conditioner or even an iron. When asked to be upgraded to a better room considering my status, I was told all rooms are the same even tho there were some with at least some nicer view than the window of our neighbours. The staff was nice tho!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MAGGIE G., Thank you for taking the time to tell us about your experience at the ibis Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

Sue Y. Couples - 28/07/2018 AccorHotels certified review
« Great location, not too far from the centre of Town »

The check in process was excellent and explanation re parking access well given. Our room was lovely, the bed was extrememly comfortable. Breakfast was a little chaotic but more to do with fellow guests than the hotel, however the seating was a little cramped

Estelle L. Couples - 10/07/2018 AccorHotels certified review
« Not happy, not anywhere near the usual standards »

The bathroom was very poor there was no hooks or towel rails to hang anything including the towels. The sink was so badly cracked it was unhygienic and we were loath to use it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ESTELLE L., Thank you for taking the time to tell us about your experience at the ibis Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

Inka Couples - 01/07/2018 AccorHotels certified review
« Very good choice »

Convenient location, safe parking, friendly reception team

Anonymous Couples - 01/07/2018 AccorHotels certified review
« Standard ibis respecté »

Standard ibis respecté

Diana G. Couples - 30/05/2018 AccorHotels certified review
« Great location but a bit tired in some areas »

Secure on site parking. Garage access somewhat dark and dilapidated. Warm welcome, Large room with balcony and pleasant view over the harbour. Very comfortable bed and nice large shower. The hotel is showing its age in some areas. Short pleasant walk into the old town of St Jean de Luz .

Diana9855 Couples - 30/05/2018 TripAdvisor review
« Tranquil location,yet short walk to walled city »

Convenient free on site parking. Spacious, attractive contemporary accommodation. Excellent breakfast selection. Views over old walled city which was a short walk away. Also convenient for main city centre. Attractive pool area.

A. S. Couples - 09/05/2018 AccorHotels certified review
« Good but not the best »

Good but could have been more welcoming , pillows were poor and we were woken at 4 am by street noise . Due to very warm day and NO air con available we had to sleep with open window !

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