ibis Ciboure Saint Jean de Luz Hotel 3 stars

TripAdvisor rating 4.0/5 911 reviews
ibis Ciboure Saint Jean de Luz
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Hotel extras

  • Close to the city center and the beach.

  • Ideal starting point for visiting the Basque Country

  • Free undercover car park

  • Free WIFI.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Beach and water sports
Business services
  • Web Corner
  • Copy/print service available

Hotel location

ibis Ciboure Saint Jean de Luz

13 rue Georges OLASCUAGA
64500
ciboure
france

Tel: +33559417680

Fax: (+33)5/59232966

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIARRITZ At 15km / 9 miles

  • By train

    ST JEAN DE LUZ At 0km / 0 miles

GPS :43.383866, -1.665212

Currently, close to our hotel

Rocher de la Vierge in Biarritz, walk

From 01/01/2019 to 31/12/2019

At 14 km

Fishing Port in Biarritz, outing

From 01/01/2019 to 31/12/2019

At 14 km

Grande Plage in Biarritz, leisure

From 01/01/2019 to 31/12/2019

At 14 km

The Biarritz Lighthouse, visit

From 01/01/2010 to 31/12/2019

At 15 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with a double bed featuring the new bedding

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with a double bed featuring the new bedding

  • Max. number of persons: ‌2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed and 1 single bed

  • Max. number of persons: ‌3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed and 1 single bed

  • Max. number of persons: ‌3
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and 1 single bed, balcony

  • Max. number of persons: ‌3
  • Area: From 20
  • Views: Harbour view, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed, balcony

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: Mountain view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Our bar is a friendly meeting place where you can relax whenever you wish.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Ciboure Saint Jean de Luz

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,696 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

911 reviews

Customer review rating 4.4/5

Sal Families - 03/06/2019 AccorHotels certified review

Easy to find. Simple checking in process. Room nice and clean.

3 night stay

Customer review rating 4.4/5

Martyn I. Couples - 30/05/2019 AccorHotels certified review

Very good.

Staff are very friendly and helful.

Customer review rating 4.4/5

Robert B. Couples - 19/05/2019 AccorHotels certified review

Rooms are small however adequate, beds are good, breakfast is fine. When staying at an IBIS hotel you are assured of a standard which is acceptable and reassuring. The lack of ventilation in the corridors makes them too hot and unpleasant.

Ok for an overnight stay

Customer review rating 4.4/5

Anonymous Couples - 22/04/2019 AccorHotels certified review

Typical Ibis hotel. Pleasant lady on reception. The duvets are too hot for us. If you have the window to open to cool down there is a lot of road noise.

Preferred hotel when traveling to Portugal

TripAdvisor rating 4.0/5

FarAway52815786506 Couples - 09/04/2019 TripAdvisor review

Hotel is located in a quit part of the City. Offers perfect parking possibilities in a secured spot.Center of city is in 5 walking minutes for the hotel. Friendly personnel and well designed sleeping room.

Hello, Following your opinion, we are happy to satisfy you. We will be sure to tell the staff your sympathy towards them. Regards, Salim.

Lovely stay

TripAdvisor rating 4.0/5

Hele P Couples - 07/04/2019 TripAdvisor review

As always when we stay with Ibis, we had a great stay in a great ensuite room. A good breakfast with lovely welcoming staff and good parking. Ibis Ciboure is in a great location to explore Saint Jean De Luz. We'll definitely stay here again.

james g.

Customer review rating 4.4/5

Jim G. Couples - 31/03/2019 AccorHotels certified review

value for money

Great staff, good breakfast, always a pleasant experience

Customer review rating 4.4/5

Wendy C. Couples - 26/03/2019 AccorHotels certified review

We always enjoy staying at the Ibis Ciboure. Staff are excellent, helpful and very friendly, breakfast sets us up for the day, the hotel is in a good location and rooms are clean, light and airy. On this occasion our bed was a little lumpy and starting to show signs of excessive use. Towels are small and very worn and toilet tissue disintegrates it is of such poor quality. Presumably these are policy decisions made by the company. Ibis should perhaps realise that, no matter how good the staff and hotel are, customers expect decent bathroom products and may be put off by their experience.

Delighted with happy reception, efficient room, shower arrangement and breakfast once again.

Customer review rating 4.4/5

B.-fletcher Couples - 16/03/2019 AccorHotels certified review

Enjoy the welcome, service, room arrangement, and happy disposition of staff where everything is a pleasure. Including the welcome for our little dog.

Best A.

Customer review rating 4.4/5

Brian A. Couples - 11/03/2019 AccorHotels certified review

As usual we had a very pleasant stay, very friendly staff the lady with long black hair (sorry don't know her name) was on reception .the room was nice and clean as was the rest of the hotel. We love visiting st Jean de Luz and the hotel makes our stay complete.

Stopover

Customer review rating 4.4/5

M O. Couples - 23/02/2019 AccorHotels certified review

Very pleasant

Very comfortable

Customer review rating 4.4/5

Sue, S. Couples - 30/01/2019 AccorHotels certified review

Enjoyed our stay despite terrible weather! Luckily we plotted the route to the hotel on Google maps - it’s a bit tricky to find otherwise! Staff very friendly. Good breakfast.

Always Reliable

Customer review rating 4.4/5

Ruth Couples - 30/12/2018 AccorHotels certified review

We have stayed here on numerous occasions when travelling between the UK and Spain or Portugal. It is always a pleasant experience although this time we didn't recognise any of the reception staff. This was a disappointment for our dog who enjoys meeting his many friends at the hotel.

. Mr T H.

Customer review rating 4.4/5

Anonymous Couples - 23/12/2018 AccorHotels certified review

Did not stay at this hotel. Tryed to cancel because off illness, to no avail. Abrupt staff on the telephone. Tryed to rebook to no avail. So we will book a Ibis hotel in Spain next year .

Hello Mrs. H., Hello Madam H., Your opinion is important and we thank you for answering. However, you called my associates to cancel a reservation whose rate and conditions were that you could neither cancel nor be refunded and to finish or modify the booking. That's what my staff told you when you phoned. We understand your dissatisfaction but we must respect the regulations. Regards, Salim. Assistant de direction.

Almost faultless

TripAdvisor rating 4.0/5

David F Couples - 22/12/2018 TripAdvisor review

The only negative comment I can make about this hotel is that we had a bit of difficulty finding it. Even our Sat nav took us round in circles a couple of times but that might just be the driver! Otherwise, the service was excellent, the staff friendly, everything was clean, the beds were extremely comfortable and the location really pleasant. Our dogs loved their morning walk along the river and so did I!

Excellent for short stay

Customer review rating 4.4/5

Patricia H. Couples - 17/12/2018 AccorHotels certified review

Staff very professional and courteous. Room and facilities very clean. Good nights sleep bed comfortable and extra pillows provided. However a ceiling light to switch on by door would be handy on dark evenings.

Good hotel

TripAdvisor rating 4.0/5

Clement2014 Couples - 10/11/2018 TripAdvisor review

Property is smart and clean. Beds are comfortable, but the change to all liquid soap is a backward step. I am allergic to liquid soap and carry my own due to the Ibis cost saving. On a high note the staff are very good, especially at breakfast. Breakfast is excellent.

Nice hotel in a nice part of France

TripAdvisor rating 4.0/5

johnevans9 Couples - 04/11/2018 TripAdvisor review

Nice hotel with secure off street parking in an underground car park. Friendly helpful staff; located close to town and river walks and beach. Beautiful part of France close to border with Spain. Restaurants nearby. Ideal stopover if you are travelling to Spain.

Would not go back

Customer review rating 4.4/5

Anonymous Couples - 01/11/2018 AccorHotels certified review

It's a fairly cheap design with a plastic type of bathroom. Beds were like a futon.

Dear LEO R., Thank you for taking the time to tell us about your experience at the ibis Ciboure Saint-Jean-de-Luz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stéphane GARNIER Directeur

Nice stay in a wonderfull hotel

Customer review rating 4.4/5

Patrick Solo - 31/10/2018 AccorHotels certified review

It was a wonderfull night and verry good beed. As a small limitation is that the room was really cold and it took Time until it became warm. The breakfast room was total crouded. It need tome wait some time to find a free seat.

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