Hotel - ibis Martigues
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Martigues Hotel

4.0/5 433 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 5  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day

Leisure and activities

  • Swimming pool  (Nearby)
    • Indoor heated pool
    • Outdoor unheated pool
  • Well-being  (Nearby)
    • Massage
    • Sauna
    • Tanning salon
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Snorkelling/Scuba diving center

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Web Corner
  • Copy/print service available
See all services

We would like to inform our valued guests that we are opening a brand new fitness center

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 83 rooms
  • 83 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Telephone
    • High speed transmission line
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 1,647 reviews

Our guest reviews for ibis Martigues

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 433 reviews
Erc Families - 10/11/2018 AccorHotels certified review
« Great breakfast »

Rooms according to expectations, comfortable and clean. Great parking facility, hotel well located - a short walk from old town/seaside markets. Pleasant staff. Our rooms were located on the second floor and, unfortunately, I did have to go down to reception at 2am because a group of Spanish flamenco dansers were playing the guitar and singing in the room below us. Unbelievable. I assume staff were quick to respond because it all went quiet within 15mins. Night silence is my top criteria when choosing a hotel. Sadly this time, it totally messed up my good night's sleep. At least breakfast was a really good deal, with plenty of choices.

Roger T. Business - 23/10/2018 AccorHotels certified review
« Comfortable and friendly »

Good location 5 minutes walk from centre of Martigues Very friendly and helpful staff and hotel has all facilities you would expect at this level Strange curtains!

Anonymous Couples - 28/09/2018 AccorHotels certified review
« overnight stop near Marseille airport »

very comfortable stay in a lovely area not far from Marseille airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GINA S., We very much appreciate your comments regarding your stay at the ibis Martigues. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr BERCMOUM Général Manager Ibis Martigues Centre

Anonymous Business - 31/08/2018 AccorHotels certified review
« Decent place for the money »

Room was plain but quiet and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEPHEN PETER, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mr. BERCHOUM General Manager Ibis Martigues Center

Mick C. Business - 25/08/2018 AccorHotels certified review
« Mr Mick C. »

Extremely pleasant and homely

Tania Couples - 20/08/2018 AccorHotels certified review
« Good service »

Hotel was fine in the city center and the bed was good. A lot of space.

Jouquelet-royer C. Families - 06/08/2018 AccorHotels certified review
« just as expected »

we are used to stay there and we like it

Friends getaway - 19/07/2018 TripAdvisor review
« Friendly staff, clean hotel, but not the rooms I reserved. »

Basically, the title says it. I reserved two twin bed hotelrooms online at accor's website, but upon arrival we were told that these were not available, only rooms with a double bed. We needed the place to sleep, so we accepted. I rate the service 3 starts for that, staff would deserve a better rating.

Our hotel has responded to the review
Our hotel has responded to the review

Mr. FRENK, Thank you for taking the time to tell us about your experience at the ibis Martigues. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed, there must have been a technical problem when you have booked your rooms, because all the rooms with twin beds in our hotel were taken by a group that night, and we had no choice but to offer you a rooms with a large double bed. Thanks to your return, we have reported the incident to the IT department to prevent future occurrence. So again, please excuse us for the inconvenience caused. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards Mr. BERCHOUM General Manager

A. Business - 06/07/2018 AccorHotels certified review
« Satisfied »

It was good enough.

Harrie Business - 25/06/2018 AccorHotels certified review
« Experience »

The Hotel and Staff are ok. The Only Problem is the Management who save on Cost. In the Evening there is only 1 person for Reception-Bar and Kitchen . The Hotel is always fully Booked. So to attend all the Clients well 1 person is not Enough for all the Work.

Paul D. Business - 18/06/2018 AccorHotels certified review
« Nice comfortable room with good shower facilities »

Very impressed with the quality of staff and comfort of the room. Great location from a personal point of view as I was working at the nearby Stadium for a couple of days.

Arthur Couples - 16/06/2018 AccorHotels certified review
« okay »

the hotel is of a good standard, the staff are excellent, the in house menu is very limited and is of mediocre quality and was served just by it's self, not good value.

Ben Families - 20/05/2018 AccorHotels certified review
« Good »

Good location and good price

Our hotel has responded to the review
Our hotel has responded to the review

Dear BENOIT T., We very much appreciate your comments regarding your stay at the ibis Martigues. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mr BERCHOUM General Manager Ibis Martigues Centre

Anonymous Families - 17/05/2018 AccorHotels certified review
« Not great »

Soso : Not very clean, mattress not good....

Our hotel has responded to the review
Our hotel has responded to the review

Dear SANDRINE C., Thank you for taking the time to tell us about your experience at the ibis Martigues. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mr BERCHOUM General Manager Ibis Martigues Centre

Francesca F. Business - 14/05/2018 AccorHotels certified review
« Unfair credit card blocking »

Dear Management of Ibis Hotel, I am writing you an e-mail here concerning my stay from the 15th-20th April 2018. I am writing here because you replied to my complaint regarding the blocking of my credit card on booking.com, in the review I gave. For some reason, I could not answer your comment on the website, so here is my reply. In your answer to my comment, you state that it is the policy of the hotel to block an amount on the client's credit card before the client's stay, and that the amount will be returned at the end of the stay. This is absolutely untrue, and it is not what happened to me. In my case, the full amount was blocked on my credit card ON THE DAY OF MY ARRIVAL. On the last day, I paid the full amount, and the funds have been blocked on my credit card for the whole month. It is, therefore, extremely misleading and unfair to state that the amount is returned to the customer at the end of their stay, as this was entirely NOT the case with me. In fact, the money is still blocked as I write to you. At this point, I would certainly not recommend your hotel to any other travellers, as I feel that your policy is excessive and ridiculous. I understand that an amount is blocked on a customer's credit card, but it should ALWAYS be refunded at the end of that client's stay. Regards, Francesca F.

Our hotel has responded to the review
Our hotel has responded to the review

Good afternoon Mrs F., It is with a particular attention that I read your comments after your stay at Ibis Martigues center. It is with great regret that I hear what has happened to you, and I offer you our sincere apologies. Indeed, for reasons of guarantee on long stays, we do what we call a pre-authorizations on the credit card of the customers, which are normally released and those automatically at the end of the stay after payment of the customer. As you can see on the document attached on the second mail that a send you, no amount concerning the pre-authorization was neither blocked nor debit on your card. Best Regards, Mr BERCHOUM General manager Youssef BERCHOUM

L. Business - 28/02/2018 AccorHotels certified review

Excellente

R. Couples - 17/12/2017 AccorHotels certified review
« Apart from the lack of choice of healthy food in the restaurant, the rooms was fine »

The staff were friendly and helpful. The room was clean and comfortable.

Paulk Couples - 16/10/2017 AccorHotels certified review
« Great location, really comfortable bed and pillows »

We enjoyed the location because of its proximity to the old town, restaurants and the wonderful history museum in the Mairie building. We loved using the free navette which leaves from behind the mairie.

P. Couples - 10/10/2017 AccorHotels certified review
« Super »

Personnel super

A. Families - 02/10/2017 AccorHotels certified review
« Bonne impression »

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Dear MEHDI A., We very much appreciate your comments regarding your stay at the ibis Martigues. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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