Hotel - ibis Pontarlier
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Pontarlier Hotel

4.0/5 296 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 47.03 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Wheelchair access
  • Pets allowed 8  EUR
  • Manual temperature control
  • Reception open 24 hours a day

Leisure and activities

  • Other sports activities  (Nearby)
    • Bowling (Paying, Nearby)
    • Karting facilities (Paying, Nearby)
  • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Web Corner
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 66 rooms
  • 30 non-smoking rooms
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • RJ 11 outlet
    • Bathtub
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 1,219 reviews

Our guest reviews for ibis Pontarlier

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 296 reviews
Friends getaway - 14/07/2018 TripAdvisor review
« Disappointed, I was hoping for a good IBIS hotel quality. »

At least in this hotel you are not a expected guest, but if you are already there, then the staff will tolerate you. No trace of IBIS much promised sleep quality, old mattresses and in the morning back pain. All the bed was old, any additional pillow, and on towels was saved. I really do not remember when at last time we had so poor breakfast buffet. If you are a member of IBIS loyalty program then in this hotel you can not use your points, the staff ignore your rights.

Guillaume Business - 10/07/2018 AccorHotels certified review
« Good stop on the way to Switzerland »

I was travelling from Paris to Lausanne and needed to do a pit stop to rest over night. I found this hotel to be ideally placed and at a reasonable pricing. The place was offering the typical basic comfort available in this line of hotels.

Anonymous Couples - 19/06/2018 AccorHotels certified review

Quiet, well furnished, very professional staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, thanks for takin time to give your thoughts on your stay regards, Benjamin Le Rest Assistant operations manager

Hilde Couples - 16/06/2018 AccorHotels certified review

Alles ok

Our hotel has responded to the review
Our hotel has responded to the review

Danke Benjamin Le Rest Directeur adjoint

D. C. Couples - 05/03/2018 AccorHotels certified review
« Very appropriate hotel to stay on the way to Switzerland. »

This was not my first stay at the hotel and thus I knew and expected the services offered.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIMITRIOS C., We very much appreciate your comments regarding your stay at the ibis Pontarlier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Le Rest Assistant Manager

Business W. Business - 02/03/2018 AccorHotels certified review
« Generally ok »

The staff at the Ibis Pontarlier were extremely friendly and the service in the bar/restaurant was good. The only thing that would have made the stay better was a kettle in the room with tea/coffee facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear COREEN J., We very much appreciate your comments regarding your stay at the ibis Pontarlier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Le Rest Assistant Operations Manager

Jane P. Couples - 22/02/2018 AccorHotels certified review
« Very comfortable hotel »

Excellent location for a stopover

Roberto C. Business - 26/01/2018 AccorHotels certified review
« nice and fair considering the price »

no problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERTO C., We very much appreciate your comments regarding your stay at the ibis Pontarlier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Le Rest Assistant Operations manager

Family - 09/01/2018 TripAdvisor review
« Overnight stay »

Lovely hotel for a short stopover - very helpful and friendly staff ! We stayed with our 3 children on a number of occasions now en route to Switzerland and cannot fault the place! Easy to find, nice and clean, good continental breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madam, Sir, We very much appreciate your comments regarding your stay at the ibis Pontarlier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Benjamin Le Rest Assistant Operations Manager

Sheila R. Couples - 08/01/2018 AccorHotels certified review

One of the worst night sleeps I have had in a hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHEILA R., Thank you for taking the time to tell us about your experience at the ibis Pontarlier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélina Marais-General manager

Thelma Couples - 07/01/2018 AccorHotels certified review
« Convenient stop en route U.K. to Swiss ski resort »

I booked half board but I had to ask for the dinner voucher as the receptionist didn't initially realise this from his system. I was charged for breakfast and had to email for a refund which was done once I'd re sent my credit card details. This has put me off fast check in and out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! I would like to apologise regarding the half board issue, we have had some new changes regarding pricing in our system since the 1st of January but hopefully it won't put you down for coming back to Pontarlier. Sincerely, Benjamin Le Rest Directeur adjoint

Peter W. Couples - 07/11/2017 AccorHotels certified review
« The room smelt of sewage! »

When the air conditioner/heater was turned on to heat our room, the air flow smelt of raw sewage, we were forced to turn the heating off and open the window. This happened at around midnight so we did not want the argrovation of finding staff to change our room, as we were tired from travelling all day. I believe this smell was from poor/ insufficient maintenance of the air conditioner and could result in transmitting legionnaires disease as it has in other hotels. While the food was excellent and staff helpful the experience has put me off using Accor hotels in the future.

Hilary D. Couples - 25/09/2017 AccorHotels certified review
« Easy access to hotel, helpful staff, clean premises and good food. »

Not noisy in spite of being in an industrial park. Lots of parking. No fuss but ready service.

Patty Couples - 21/09/2017 AccorHotels certified review
« A clean hotel with helpful staff and excellent food. »

Our room was clean and the bed was comfortable. The lobby was not very aftractive as the lighting was too dim and the plants were neglected. The member of staff on duty at reception in the afternoons and evenings was very helpful. Unfortunately she was completely overworked - one evening she was serving at tables, running the bar and registering guests on her own. This obviously made service at dinner slow. This was a shame as the food was good. Ibis should treat its staff better.

Lieven Couples - 10/09/2017 AccorHotels certified review
« Good »

Nice hotel, friendly staff

John M. Business - 21/07/2017 AccorHotels certified review
« Stay in julu »

Very pleasant slept well , staff very friendly , car parking good , rooms on small side and lots of flies in the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN M., Thank you for taking the time to tell us about your experience at the ibis Pontarlier. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mélina Marais-General Manager

Ma-ti Business - 09/07/2017 AccorHotels certified review
« Clean but small rooms. Simple breakfast. Overall o.k. »

The hotel has not really changed over the last 20 years. The rooms have been renovated in between. They are small but clean and functional. Not suitable to spend a lot of time working. the breakfast is simple and if you show up late you may have even more limited choices.

Silvia Families - 26/06/2017 AccorHotels certified review
« Good hotel for one night stay »

The hotel was fine and clean. it is located outside the town in a commercial area with hypermarkets not at a walking distance from the city centre. The duvet in the bed was a bit too much for the season.

David Couples - 25/06/2017 AccorHotels certified review
« Friendly staff »

Idle place for me to stop overnight as travelling on to Italy the next day Great location

Anonymous Business - 08/06/2017 AccorHotels certified review
« Friendly staff, tired hotel decor and facilities »

Staff were very pleasant. Hotel was clean and tidy however is in need of modernisation. I couldn't get the ac to blow hot despite set to 28degrees. WiFi in the room was very bad also

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