ibis Valenciennes Hotel 3 stars

TripAdvisor rating 4.0/5 202 reviews
ibis Valenciennes
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Room 1

Number of guests
Children's age
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Hotel extras

  • Private paying car park

  • A 12-minute walk from Valenciennes city center

  • A stone's throw from Rhônelle Park

  • A 2-minute walk from Hainaut stadium

  • Ibis Kitchen Lounge restaurant

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Air conditioned
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 2 bar(s)
  • Room service

Hotel location

ibis Valenciennes

90 Rue Baudouin l Edifieur
59300
valenciennes
france

Tel: +33327228080

Fax: (+33)3/27228081

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    LILLE LESQUIN At 51.6km / 32.07 miles

  • By train

    SNCF VALENCIENNES At 2km / 1.24 miles

GPS :50.350373, 3.526085

Currently, close to our hotel

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Lille 3000: Eldorado

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Rihour Palace, visit

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Espace Le Carré, visit

From 01/01/2018 to 31/12/2019

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The Jardin Écologique du Vieux-Lille, visit

From 01/01/2019 to 31/12/2019

At 47 km

Tour of the Museum of Fantastic Art, Brussels

From 01/01/2016 to 31/12/2019

At 79 km

The Brussels Museum of Gueuze Beer, visit

From 01/01/2010 to 31/12/2019

At 79 km

Tour of the Constantin Meunier Museum, Brussels

From 01/01/2011 to 31/12/2019

At 79 km

Tour of the Belgian Museum of Judaism, Brussels

From 01/01/2010 to 31/12/2019

At 80 km

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 19
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with two single beds

  • Max. number of persons: x2
  • Area: From 18
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with one double bed and one single bed

  • Max. number of persons: x3
  • Area: From 22
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and twin beds

  • Max. number of persons: x4
  • Area: From 29
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR LOUNGE

Photo non contractuelle / Strictly non binding

Need some friendly company ? Come to relax and get together for an aperitif platter and a glass of wine in our Lounge Bar.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SNACK BAR

Photo non contractuelle / Strictly non binding

Come and discover our bar! We offer a light food menu to enjoy on the spot or to take away to your room. Share a good time with a drink or a dish... and enjoy socializing in all simplicity.

Our guest reviews for
ibis Valenciennes

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

1,474 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

202 reviews

good stop

TripAdvisor rating 4.0/5

Explorer110249 Family - 17/05/2019 TripAdvisor review

Nice hotel ten minutes from town center ,nice clean bright room good house keeping and friendly reception staff. we stayed here so we could visit our son who lives in the area . It is probably a one or two night stop hotel in the main but we had a six night stop and found it very good.

Dear Guest, My staff and I are delighted to hear that you have appreciated our welcome, our location in the heart of the city and the comfort of the room We look forward to welcoming you back to Valenciennes. Best Regards
Customer review rating 4.0/5

Frederick B. Couples - 14/05/2019 AccorHotels certified review

Very good a short visit to see our son who lives near by , room was nice and fresh and bright with good house keeping and reception staff very helpful .

Dear Mr B., The entire staff of the Ibis Valenciennes joins me in thanking you for your kind words and the time spent to share this feedback. We appreciate your compliments and we keep making every effort to ensure a quality welcome. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Generally nice

Customer review rating 4.0/5

Ruiqi Z. Business - 09/05/2019 AccorHotels certified review

Generally nice but sometimes there are noise in the morning(about 9 or 10 a.m)

Dear RUIQI Z., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

TRès correct

Customer review rating 4.0/5

Anonymous Couples - 05/05/2019 AccorHotels certified review

OK

Monsieur C., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Valenciennes. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Cordialement

No surprise

Customer review rating 4.0/5

Ch Business - 06/03/2019 AccorHotels certified review

Love the new bed experience.

ibis Valenciennes

Customer review rating 4.0/5

Ivan Business - 05/03/2019 AccorHotels certified review

Quite good stay at your hotel but you have to improve your service to another ibis hotels (at the same level). Especially the bathroom is outdated and the breakfast buffet was still empty with no or very low interest of your kitchen staff.

Dear IVAN S., Thank you for taking the time to tell us about your experience at the Ibis Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Customer review rating 4.0/5

Scott Business - 22/02/2019 AccorHotels certified review

Very Friendly staff, tired hotel in need of an update

Dear SCOTT F., I had great pleasure to share your feedback with our staff and we thank you warmly. Your satisfaction is our best reward Thank you

Good

Customer review rating 4.0/5

Jan K. Business - 15/02/2019 AccorHotels certified review

Correct

Dear Jan K., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very noisy heating and machine outside!!

Customer review rating 4.0/5

Anonymous Business - 08/02/2019 AccorHotels certified review

Quite horrible, Very noisy heating and machine outside!!. Unstable light in the bathroom

Dear OUMAIMA O., Thank you for taking the time to tell us about your experience at the ibis Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

CHAMBRE A RENOVER

Customer review rating 4.0/5

Steve Business - 17/01/2019 AccorHotels certified review

IBIS MEDIOCRE

Madame M., Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame M., Monsieur, nos salutations distinguées. Cordialement

More or less all right for the price you pay

Customer review rating 4.0/5

Enno Business - 21/11/2018 AccorHotels certified review

The rooms are rather noisy. You hear everything, from the neighbour entering or leaving his room to the people smoking and chatting outside your room. The room might need some fresh paint. The 90s are now over. The breakfast room is a mess. Not enough space and tidying up from time to time would be nice.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Basic accomodation but clean and friendly hotel.

Customer review rating 4.0/5

Anonymous Families - 07/11/2018 AccorHotels certified review

Three nights and we were very comfortable. Good breakfast.

Dear MALCOLM J., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Jocelyn Couples - 07/11/2018 AccorHotels certified review

Although Ibis was not responsable for thé lift breakdown,out if service,for Over à week, we regret not to have been informed upon arrival or before especially as we were put on thé 4th floor. We had asked for twin rooms and I would have thought that there would have been at least one on thé ground floor réserved for handicaped people.. We had also booked parking and payed for it and on thé 1st Night's return were more than astonished to find instructions on thé parking that we must go to thé underground parking where most of thé parkings left were inaccessible. Thé parkings on thé surface were apparente réserved.

Dear JOCELYN O., Thank you for taking the time to tell us about your experience at the ibis Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Trevor L.

Customer review rating 4.0/5

Trevor L. Business - 13/09/2018 AccorHotels certified review

Very good, clean rooms and good breakfast. One small complaint that the reception area was a little hot.

Dear TREVOR L., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

No air conditioning during the hottest days of the year !

Customer review rating 4.0/5

Claudie C. Families - 05/08/2018 AccorHotels certified review

Room, staff friendliness, were good as usual. But to our great surprise the air conditioning had packed up since June, and our stay there was at the end of July. It was most uncomfortable. We were told that it was mentioned on the website, but if you have prepaid your room you do not bother to look at the website again. A personal email would have been appropriate.

Dear CLAUDIE C., Thank you for taking the time to tell us about your experience at the ibis Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Actually we have an air conditioning failure. Know that everything is done for this problem. We try to better inform our customers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

great

Customer review rating 4.0/5

John R. Business - 30/07/2018 AccorHotels certified review

The staff were amazing and really helpfull, very welcoming.

Dear Jim, We very much appreciate your comments regarding your stay with group at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.0/5

Adam Business - 12/07/2018 AccorHotels certified review

Fine for one night. Lobby area and breakfast are good but rooms are rather tired and the noise in the street from 4am of garbage trucks and deliveries make it impossible to sleep

Very welcoming good location

Customer review rating 4.0/5

Anonymous Couples - 10/07/2018 AccorHotels certified review

Staff were very helpful and welcoming eg the air conditioning was not working but offered us a fan on arrival. Would of been helpful to have tea making facilities in room or facilities to make one in the hotel as weather was very hot and water/ice facilities Parking was good and breakfast was of good quality variety and well stocked.

Dear MARK R., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice ibis hotel just outside town

TripAdvisor rating 4.0/5

Nickie G Business - 10/07/2018 TripAdvisor review

A very nice ibis that seemingly has taken over another adjoins hotel, I had to leave the main building and walk across the car park to access it, good size room and shower room, the big failure was as it is in most Ibis the Air conditioning that I was sold with the room didn’t work, it was over 30 when I booked in so I went out for a walk until the sun went from the window, Then I opened the window to let room cool down and ended up with at least 100 mosquito bites in the morning, WiFi also lousy, gray breakfast as always but 3 Ibis in 3 days with Air conditioning not working or turned down so much at main control that its rubbish

Dear Nickie, Indeed our air conditioning is down and try to do everything to inform our customers. Know that everything is done to solve this problem Thank you for taking time to share this feedback, Your satisfaction is our best reward. We look forward to welcoming you again in the Ibis Valenciennes

Nice experience except the bathroom

Customer review rating 4.0/5

Enno W. Business - 26/04/2018 AccorHotels certified review

Overall impression - Friendly staff Room 1106 - very comfortable bed - very spacious room Bathroom - Not nice at all - bad impression - Floor Tiles partly broken - no shelf in that bathroom to put your things on - water-tap really need to be replaced (not very nice to use it anymore) - no shower curtain Breakfast - good quality - some more maintenance would be nice (re-arranging food and beverages regularly) - clean tables in the morning is a must when having breakfast

Dear ENNO W., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. We note your remarks on the bathroom and the breakfast. Teams have been notified of your message Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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