Hotel - ibis Valenciennes
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Valenciennes Hotel

3.5/5 185 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 5  EUR
  • Reception open 24 hours a day
  • Shoe shine machine

Catering

  • Breakfast
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
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Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 90 rooms
  • 58 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 1 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars
4.0/5 AccorHotels Rating 1,356 reviews

Our guest reviews for ibis Valenciennes

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 185 reviews
Steve Business - 17/01/2019 AccorHotels certified review
« CHAMBRE A RENOVER »

IBIS MEDIOCRE

Our hotel has responded to the review
Our hotel has responded to the review

Madame M., Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame M., Monsieur, nos salutations distinguées. Cordialement

Enno Business - 21/11/2018 AccorHotels certified review
« More or less all right for the price you pay »

The rooms are rather noisy. You hear everything, from the neighbour entering or leaving his room to the people smoking and chatting outside your room. The room might need some fresh paint. The 90s are now over. The breakfast room is a mess. Not enough space and tidying up from time to time would be nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Anonymous Families - 07/11/2018 AccorHotels certified review
« Basic accomodation but clean and friendly hotel. »

Three nights and we were very comfortable. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MALCOLM J., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Jocelyn Couples - 07/11/2018 AccorHotels certified review

Although Ibis was not responsable for thé lift breakdown,out if service,for Over à week, we regret not to have been informed upon arrival or before especially as we were put on thé 4th floor. We had asked for twin rooms and I would have thought that there would have been at least one on thé ground floor réserved for handicaped people.. We had also booked parking and payed for it and on thé 1st Night's return were more than astonished to find instructions on thé parking that we must go to thé underground parking where most of thé parkings left were inaccessible. Thé parkings on thé surface were apparente réserved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOCELYN O., Thank you for taking the time to tell us about your experience at the ibis Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Trevor L. Business - 13/09/2018 AccorHotels certified review
« Trevor L. »

Very good, clean rooms and good breakfast. One small complaint that the reception area was a little hot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREVOR L., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Claudie C. Families - 05/08/2018 AccorHotels certified review
« No air conditioning during the hottest days of the year ! »

Room, staff friendliness, were good as usual. But to our great surprise the air conditioning had packed up since June, and our stay there was at the end of July. It was most uncomfortable. We were told that it was mentioned on the website, but if you have prepaid your room you do not bother to look at the website again. A personal email would have been appropriate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLAUDIE C., Thank you for taking the time to tell us about your experience at the ibis Valenciennes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Actually we have an air conditioning failure. Know that everything is done for this problem. We try to better inform our customers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

John R. Business - 30/07/2018 AccorHotels certified review
« great »

The staff were amazing and really helpfull, very welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jim, We very much appreciate your comments regarding your stay with group at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Adam Business - 12/07/2018 AccorHotels certified review

Fine for one night. Lobby area and breakfast are good but rooms are rather tired and the noise in the street from 4am of garbage trucks and deliveries make it impossible to sleep

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Very welcoming good location »

Staff were very helpful and welcoming eg the air conditioning was not working but offered us a fan on arrival. Would of been helpful to have tea making facilities in room or facilities to make one in the hotel as weather was very hot and water/ice facilities Parking was good and breakfast was of good quality variety and well stocked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK R., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business - 10/07/2018 TripAdvisor review
« Nice ibis hotel just outside town »

A very nice ibis that seemingly has taken over another adjoins hotel, I had to leave the main building and walk across the car park to access it, good size room and shower room, the big failure was as it is in most Ibis the Air conditioning that I was sold with the room didn’t work, it was over 30 when I booked in so I went out for a walk until the sun went from the window, Then I opened the window to let room cool down and ended up with at least 100 mosquito bites in the morning, WiFi also lousy, gray breakfast as always but 3 Ibis in 3 days with Air conditioning not working or turned down so much at main control that its rubbish

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nickie, Indeed our air conditioning is down and try to do everything to inform our customers. Know that everything is done to solve this problem Thank you for taking time to share this feedback, Your satisfaction is our best reward. We look forward to welcoming you again in the Ibis Valenciennes

Enno W. Business - 26/04/2018 AccorHotels certified review
« Nice experience except the bathroom »

Overall impression - Friendly staff Room 1106 - very comfortable bed - very spacious room Bathroom - Not nice at all - bad impression - Floor Tiles partly broken - no shelf in that bathroom to put your things on - water-tap really need to be replaced (not very nice to use it anymore) - no shower curtain Breakfast - good quality - some more maintenance would be nice (re-arranging food and beverages regularly) - clean tables in the morning is a must when having breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear ENNO W., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. We note your remarks on the bathroom and the breakfast. Teams have been notified of your message Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Roger M. Business - 18/04/2018 AccorHotels certified review
« I have been well received »

I have checked in Ibis hotel and formerly Hotel Bauduin once or twice a year for the last 20 years and that tells everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROGER M., We very much appreciate your comments regarding your stay at the ibis Valenciennes. Thank's à lot for your loyalty ! Thank you again, we hope your next visit will be as pleasant as the previous one. Sincerely,

Hugo Business - 27/03/2018 AccorHotels certified review
« Sympa »

Lit confortable

Our hotel has responded to the review
Our hotel has responded to the review

Cher HUGO H., Merci d'avoir posté un commentaire suite à votre séjour à Valenciennes. Merci également d'avoir mis en avant la qualité de notre literie qui est fraîchement rénovée : matelas et sur matelas "Sweet Bed" qui plait beaucoup à nos clients ! Nous espérons vous faire profiter à nouveau de nos prestations et serions ravis de vous accueillir lors d'un prochain séjour, Cordialement

Guevel Business - 21/02/2018 AccorHotels certified review
« NOTHING TO COMPLAIN ABOUT »

OK NO PROBLEM, EXCEPT HEATING OF THE ROOM

Our hotel has responded to the review
Our hotel has responded to the review

Dear ludovic C., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 20/02/2018 AccorHotels certified review
« good welcome »

all was nice except the temperature in the hotel: cold room, and not possible to regulate temparature

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTELLE H., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Family - 15/11/2017 TripAdvisor review
« Good, clean hotel. »

Stayed for 2 nights to visit a relative's grave for Armistice. Staff were friendly, and hotel is clean. However, my husband and I had a good clean, quiet room whereas our son had a good clean room BUT was next to the lift. The first night was good for him, but the second night the hotel had a soft ball team in, and although they were not raucous the lift was in constant use late, hence his sleep was disturbed. Would suggest anyone staying there checks that their room is not next to the lift!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eileen, Many thanks for taking time to write this feedback about the reception, they will be delighted to read it. Your satisfaction is our best reward and encourages us to persevere. We rate however that you were drangé by some noise know that during your stay you can proceed to the change of room by calling the reception. We look forward to welcoming you again in our hotel

E T. Couples - 14/11/2017 AccorHotels certified review
« Most satisfied »

Very impressed with the facilities and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ERROL T., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beware Families - 13/11/2017 AccorHotels certified review
« Friendly staff. Hotel clean and tidy. »

Although our French is very limited, staff were very accommodating and friendly. Our room was very quiet and clean in every aspect. Our son's room was clean but next to the lift. His first night was fine was undisturbed rest, but the second night the Handball team were in accommodation. Although they themselves were fairly quiet the lift was in use for a long time. Would suggest avoidance of rooms next to the lift.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EILEEN W., We very much appreciate your comments regarding your stay at the ibis Valenciennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sorry for the noice, For the next stay will be in better condition Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Alan W. Couples - 16/10/2017 AccorHotels certified review
« Nice rooms as usual but were charged for car parking for the first time. »

Very quick check in and out. We don't mind paying for car parking as it is very secure but the spaces for each car are very small. We drive a small car and parked very precisely between the white lines. The next morning when other cars were parked I couldn't get in the drivers side and had to get in the passenger side clambering over the centre console. I am 73 years old and not as flexible as I used to be. I was not happy!! A little disappointed with the meal selection in an evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN W., Thank you for taking the time to tell us about your experience at the ibis Valenciennes. I am sorry that your experience for the parking did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Alain Business - 21/08/2017 AccorHotels certified review

Nice staff, friendly. Although the room is supposed to be non smoking, you could smell that at some point somebody smoke in the room. Also coming back to my room Saturday evening around 10:30pm the second floor hallway was impregnated with cigarette smell. Non smoking should be reinforced.

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