Hotel - Mercure Bristol Brigstow Hotel
Mercure Hotel Mercure Hotel

Mercure Bristol Brigstow Hotel

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4.0/5 1,726 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Breakfast
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All spacious rooms have a large bathroom with shower & a bath incl a TV & heated mirrors! FREE WIFI, mini fridge, TV entertainment system, air comforting, queen size bed, tea/coffee and many rooms have a view of the tree lined boulevard & river.

  • 116 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,059 reviews

Our guest reviews for Mercure Bristol Brigstow Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,726 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 19/10/2017
« It was First Class Service, BA take note train your staff here ! »

Broad smiles, warm welcome from the first receptionist , bar and restaurant staff up to the check out receptionist, nothing too much trouble , we felt welcomed and special, a truly first class experience. There was an issue with the Mercure web site that did not transfer pre booked meal vouchers, cleared up on site by receptionist with no issues.

TripAdvisor review
Couples - 18/10/2017
« Accommodating customer service staff »

We arrived early for check in and front desk went out of their way to get a room ready for us, even though we asked them not to bother. Hotel in great location, although noisy on Friday and Saturday nights.

AccorHotels certified review
Helen B. Couples - 17/10/2017
« Mrs b. »

We had a lovely time, room was great size, all nice furnishings. Food good in restaurant. Only criticism isn't hate our room smelt of damp

TripAdvisor review
Solo travel - 17/10/2017
« Lovely stay! »

Such a lovely and comfortable stay. Staff were extremely friendly and helpful as well. Was asked to join their loyalty programme, which is free, and with this received a free upgrade to their privilege room!

AccorHotels certified review
D.r. Couples - 16/10/2017
« Mr.& Mrs D R. »

Disappointing, have stayed many times and previous visits have been more satisfactory.

AccorHotels certified review
Ian E. Friends - 16/10/2017
« Good service and an excellent location »

Was out of the hotel for much of our stay but the room was comfortable and had the facilities that one would normally expect. Two points:- 1. No face cloth in the bathroom. This is a common omission in Accor hotels around the world. 2. Car Park ticket didn't work because Reception had validated it incorrectly. The NCP person who helped us out of the car park said that this is a frequent occurrence. 3. Breakfast excellent

AccorHotels certified review
Anonymous Friends - 15/10/2017
« Good for purpose »

The hotel reception and restaurant were of a high standard our room was clean but there were parts that needed improvements the paint was bubbly in places and parts of the bathroom were crumbling. Considering it was a privilege room and cost a lot more I would have expected better. The staff at reception were very pleasant although when making my booking I made a mistake of booking for 1 not 2 people I immediately rang and spoke to alessandro who assured me this had be corrected and there would be no problem. Unfortunately the two mornings my friend and I arrived for breakfast i was informed it was only for 1 I had to explain myself both times even though I spoke to reception after the first morning and they assured me this would be corrected for the following day which it wasn't. Both myself and my friend found this emvrarrasing.

AccorHotels certified review
Anonymous Friends - 15/10/2017
« Disappointing »

Poor food, noisy air con

AccorHotels certified review
Richard L. Couples - 15/10/2017
« Highly Recommended Hotel »

We have stayed before and will definitely stay again. Each time has been excellent where the staff go beyond the call of duty. If i was to be critical, the rooms always seem to be too hot and as an energy manager, i would suggest an investigation. We will be back and thank you

AccorHotels certified review
Andy Couples - 15/10/2017
« Very Good »

We were lucky and received a great upgrade. The chocolates and prosecco were a great touch but the hand written note was amazing!

AccorHotels certified review
Jane Couples - 14/10/2017
« Great Hotel in a Lovely Location »

Nice rooms with lovely comfy beds, Great location with some pretty bars near by,

AccorHotels certified review
Matt P. Couples - 12/10/2017
« Great! »

Nice room. Central location. Good bar. Good p.. Only problem. No parking.

AccorHotels certified review
Brian C. Solo - 11/10/2017
« Needs updating »

Reception and checkin/out all easy - no issues with the room Per se however it was dated - the bathroom had some cracked tiles and whilst it worked fine it let the hotel down. Room service was all good as was the bar etc

TripAdvisor review
Couples - 11/10/2017
« Lovely Location »

Great location over looking the river, with some nice bars in the area, Not far from the shops. Bed very comfy and nicely laid out room, with small TV in the bathroom. Nice view of the river from our room was worth paying the extra to upgrade room and had 10 % off when booking on their website and joining up with Accors hotels at no cost. Breakfast was lovely with lots of choice.

AccorHotels certified review
Lesley G. Couples - 10/10/2017
« Not as good as it was. »

Rooms were as expected, no problem there. Some staff were not up to standard, lacking in skills and ability to anticipate needs. We hated the changes to the dining area, the music was blaring except in the booths. We asked to be moved to one. It says in your blurb you want everyone to have a relaxing time, okay if your nineteen. The breakfast layout was diminished, down to costs I presume. As you can tell we were not happy. We have been staying at The Brigstow on and off for fifteen years, this is our first complaint.

AccorHotels certified review
Michael F. Business - 10/10/2017
« Great »

Great

AccorHotels certified review
J. M. Couples - 10/10/2017
« Jane M. »

This was our second visit to the hotel and we are looking at staying. Good service, nice clean rooms, and. Dry comfortable. I like the new bar too.

AccorHotels certified review
Cate Families - 09/10/2017
« Wouldn’t stay here again! »

Hotel is below average. I requested a privaledge room which was shocking and I may of been better of buying the cheapest classic room. The bed was sunken in the middle, holes in bedding, room directly outside the lift so constant noise from 12-3 (I had a 5yo who also couldn’t sleep due to this). Breaskfast buffet was £20 and hot food was limited for non meat eaters. No room service menu in the room and took someone 30minutes to deliver one. I could go on forever but will just say i would never go back.

AccorHotels certified review
Carey G. Couples - 09/10/2017
« Almost every staff member helpful and pleasant »

Enjoyable

AccorHotels certified review
Jon Couples - 09/10/2017
« Very suitable for us »

Very clean..pillows hard for me...but that's my view... toilet took a long time to fill after flush.. Very pleasant

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