Hotel - Mercure Bristol Brigstow Hotel
Mercure Hotel Mercure Hotel

Mercure Bristol Brigstow Hotel

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4.0/5 1,807 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter


  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All spacious rooms have a large bathroom with shower & a bath incl a TV & heated mirrors! FREE WIFI, mini fridge, TV entertainment system, air comforting, queen size bed, tea/coffee and many rooms have a view of the tree lined boulevard & river.

  • 116 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,268 reviews

Our guest reviews for Mercure Bristol Brigstow Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,807 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Rose C. Couples - 19/02/2018
« Mrs Rose c. »

Very enjoyable & comfortable stay.

AccorHotels certified review
Michael Business - 19/02/2018
« Late with the cooked breakfast option. »

Went down for breakfast at approximately 06:45 and had to wait about 20-25 minutes for the hot breakfast options to be placed on the hotplates.

AccorHotels certified review
Clare Couples - 18/02/2018
« comfortable and great customer service »

Very pleased with price and location. Room clean , maybe a little worn in places but nothing to affect stay. Great staff, very helpful and friendly from reception staff to cleaner. Included breakfast ok, would have like more hot vegetarian items, maybe hash browns, veggie sausages. Not-inclusive menu looked great but we were on a tight budget.

AccorHotels certified review
Anonymous Families - 18/02/2018
« Good base in a central area in Bristol »

The hotel bedrooms were fine with a peculiar layout. The breakfast was fairly basic but served our needs. Would stay here again

AccorHotels certified review
Tony H. Couples - 18/02/2018
« Everything was good »

We were very happy with our room and the River view the reception staff were especially helpful

AccorHotels certified review
Emily M. Couples - 18/02/2018
« Lovely »

The over all stay at the hotel was lovely, we did find the room rather hot and the bed slightly hard but we were able to over look this

AccorHotels certified review
Anonymous Families - 17/02/2018
« Good »

Overall good. Staff very good Decor and overall tired Restaurant barely average Breakfast average

AccorHotels certified review
Tom Solo - 17/02/2018
« Great hotel staff; nice room; poor service »

The staff at mercure were great. Kind, attentive, empathic - a real credit to your company. I upgraded to a privelage room two days into my 4 day stay - and, to be honest, struggled to see what was so "privelage" about it - practically identical to the first room, with only a couple of cans of soda that seemed to be any different. My main problem was with room service - I ordered late night room service on Friday night, as advertised on the menu, and was told that there was no room service. Following this, on the Saturday morning, I ordered room service at 11:15am and was told to expect a 30 minute wait. After waiting 40 minutes, I ring back to check where my food was because I needed to check out at 12 and go to the train station. I ring back after an hour to discover that my order hadn't even been sent to the kitchen - so I just had to leave my room and rush to the station without eating so that I wouldn't miss my train. Followijg this trip for leisure, I'd planned on using Mercure a lot with my now job, which needs a fair amount of travel - but am now considering other hotels.

AccorHotels certified review
Alexandra Business - 17/02/2018
« Wonderful Stay »

Lovely room (superior with a view), comfortable bed, large bathroom, great view. Very acceptable breakfast, good service, relaxed feel. Evening meals good, restaurant has a cosy atmosphere, and a 'happy hour' until 8pm. Reception always friendly and helpful. We would definitely return.

AccorHotels certified review
L. M. Business - 16/02/2018
« Awful stay »

Room key stopped working every time I left the room despite being kept separate from my mobile phone etc. Woken several times through the night due to noise from outside the hotel and due when moving in bed, the bed kept on moving and turning the side light on due to positioning of light switch. Also duvet not far up enough on bed.

AccorHotels certified review
Leila S. Couples - 16/02/2018
« Excellent hotel, customer service... couldn't recommend more »

The staff were very welcoming, excellent room, hotel in a perfect location, couldn't fault it

AccorHotels certified review
David Business - 15/02/2018
« Pleasant »

Warm welcome at reception, relaxed dining and comfortable bedroom. Ideal hotel

AccorHotels certified review
John Business - 15/02/2018
« Very Comfotable »

The only issue i think was the charge for Room Service especially when the wrong meal was delivered, it was similar to what i had ordered but not what i had ordered so i didn't mention it at the time, also disapprointing that the one side dish i ordered wasn't available.

AccorHotels certified review
E F. D. Business - 12/02/2018
« Super hotel! »

I was very warmly welcomed on my arrival. The staff was friendly and engaged in conversation about my trip there and my stay. I really appreciate this as I was quite stressed out for an exam I was sitting next day. Having such nice company really helps with feeling comfortable. I really appreciated that they arranged my meal for next morning as a take-away as I had to leave the hotel at 7am. Everything was on time and the room was beautiful and I had a river view as well which made even better! Thank your Mercure team!

AccorHotels certified review
Jo W. Couples - 12/02/2018
« Great location! »

Check in was easy. The staff were helpful and everything went smoothly. We asked for a high floor with a view - we got a high floor with a view. However, when we arrived at approx 2pm, one of the rooms had outside, the remains of room-service - empty wine bottles, used cups, plates etc. All this detritus was still there when we got back to our room at 9pm later that same day - didn't look very good as it was right by the lifts so everybody would have seen it.

AccorHotels certified review
Tom A. Couples - 12/02/2018
« stay »

Overall very good. Marred by smoky room.

AccorHotels certified review
Sue Friends - 11/02/2018
« Outstanding-a beautiful hotel in a lovely location on the harbour side yet minutes from the city centre. Welcoming staff and lovely rooms. »

See above

AccorHotels certified review
Nap 2. Business - 11/02/2018
« Great hotel, casual dining..... »

Very comfortable and professional hotel, some very nice touches in the privilege rooms - all you could expect. Breakfast selection very good. Dinner is ultra informal, "eh, mate?" The eating space feels more bar than restaurant "sit where you like, chap". Food was good but dinner menu limited, particularly when a couple of the few mains were out of stock. There are plenty of places to eat out within a short stroll.

AccorHotels certified review
Jeanette Couples - 10/02/2018
« weekend away »

A very welcoming hotel very clean lovely views off the river. Close to shops .

AccorHotels certified review
Ron C. Couples - 09/02/2018
« Great location - central but quiet. »

Apart from the heating / aircon system. We were on the top floor so maybe it's quieter elsewhere. Helpful staff. Great buffet breakfast. Able to walk to Colston Hall. Also good walks along the riverside. Only if I can secure a genuinely quiet room (which I did ask for ) would I go again. To add insult to injury the heating system didn't work. The room was cold.

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