Hotel - Mercure Bristol Brigstow Hotel
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Mercure Hotel

Mercure Bristol Brigstow Hotel

Welsh Back 5-7 
BS1 4SP  BRISTOL
UNITED KINGDOM

1,681 reviews
TripAdvisor Rating Based on 1,681 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All spacious rooms have a large bathroom with shower & a bath incl a TV & heated mirrors! FREE WIFI, mini fridge, TV entertainment system, air comforting, queen size bed, tea/coffee and many rooms have a view of the tree lined boulevard & river.

  • 116 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,860 reviews

Our guest reviews for Mercure Bristol Brigstow Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,681 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Maz76blades Families - 11/08/2017
« Comfortable Stay »

Room a little tired, and fairly noisy on the back of the hotel, would have liked a quayside view but was informed that there were no twin rooms on the front of the hotel.

AccorHotels certified review
John Couples - 11/08/2017
« Very comfortable hotel in a central but quiet location. »

We took one of the premium rooms on the waterfront side of the hotel, which looked out on to the trees. I thought this was one of the nicest rooms I had come across in this grade of hotel, decorated in a way which cleverly broke up the rectangular space. The bed was very comfortable, and the bathroom well equipped, with a good-sized shower cubicle. Breakfast was OK, although the menu left a lot to be desired. I noticed that many guests ordered off the menu, as we did, while the service was pretty slow. The staff were, however, very friendly and helpful (and that applies to all the hotel staff). The restaurant was closed for refurbishment for the first 2 nights we were there, and when it opened on the third night we were not sufficiently attracted by the menu to eat in the hotel. There are several good restaurants within 5 minutes walk away, and an excellent one (the Glass Boat) opposite the front door. The NCP car park was just around the corner, and hotel guests got a 25% discount, although it must be remembered that parking in the city centre is extremely expensive.

AccorHotels certified review
Matthew Solo - 11/08/2017
« First class hotel. Lovely room. »

Room overlooking Riverside was clean and spacious. Bit noisy for first day Saturday. Rowdy revellers below. Would recommend higher level rooms. Breakfast did take some time to cook but appreciate it was cooked to order. Cannot understand the preoccupation with sour dough bread and kale?! Just eggs Benedict would have been nice. Breakfast without the sourdough bread which was awful would have been nice. However staff were brilliant.

AccorHotels certified review
Rb Business - 10/08/2017
« Quick trip  »

Very enjoyable

AccorHotels certified review
Mrs H. Families - 09/08/2017
«  family city break »

Enjoyed a long weekend city break, hotel met our request for interconnecting rooms which was much appreciated. The facilities were all good, daughters loved TV in the bathroom, tea, coffee and milk was replenished every day, and beds were very comfortable. There was good choice for breakfast and the staff were attentive.

AccorHotels certified review
Andrew T. Couples - 09/08/2017
« Terrible Beds »

We have just returned from Bristol after three days stay, although the staff are excellent the bedroom smelt very peculiar on arrival and the extra paid for a river view from the fourth floor was more like being in the amazonian rain forest with trees right up to the window. I would rather have the trees but don't advertise the view, there isn't one. Now my main gripe is the beds - the are awful, too narrow for the price we paid and worst of all they gave me terrible back ache to such an extent that I had to use a tense machine to sort out the previous nights sleep. Someone needs to go next door and try the Premier Inn beds as I would rather sleep there than the Mercure bed, in fact I won't use the hotel again until I know it has new beds.

AccorHotels certified review
Mr A. H. Couples - 09/08/2017
« Excellent room »

Very good, quick check in, fantastic room. Would definitely stay again. Thank you.

AccorHotels certified review
Weston87 Couples - 09/08/2017
« Clean, tidy, fresh hotel »

The hotel staff were friendly enough. Room was suitable.

AccorHotels certified review
Michael Solo - 09/08/2017
« Bit of a balance! »

I checked in fairly painlessly; the hotel is very well situated and is nicely furnished. I chose a superior room, which was very well furnished, though I was surprised to find that bottled water was not even provided in superior rooms. I think the UK is perhaps one of the only countries I have stayed in hotels in where water is regarded as a luxury! The breakfast was excellent, and the restaurant staff particularly friendly. Check-out was problematic as all the reception staff were away for some reason, and the one person covering was clearly overstretched. One person on morning checkout in a 4 star hotel is unacceptable. Finally, a couple of days later, I have found that the hotel have charged me twice! As they do not seem to allow telephone discussions about this (the telephone message directs me to a lengthy email address), I am now having to retrieve the unauthorised amount through my bank. In summary, the hotel and individual members of staff were good or very good; the organisation and bureaucracy is poor.

AccorHotels certified review
Alison U. Couples - 08/08/2017
« Ms a underwood  »

Great location Friendly staff Dog friendly

AccorHotels certified review
Paul G. Couples - 08/08/2017
« Mr Paul Gillibrand »

Location is good but hotel is looking a bit 'tired' in many areas. The bar was also being refurbished and no prior knowledge of this was advertised.

AccorHotels certified review
Anonymous Business - 07/08/2017
« Comfortable and pleasant business hotel in the old centre of Bristol »

Everything was ok, big room, quiet, discreet staff. Business athmosphere

AccorHotels certified review
Marcus W. Couples - 07/08/2017
« Simple stay »

Easy and good value

AccorHotels certified review
David H. Couples - 06/08/2017
« Poor food choice, no view from upgraded room »

Unable to see anything but trees and we paid extra for a view over the riverside. Your advertisement said there was a buffet breakfast. Those were the reasons we chose to stay at mercure bristol

AccorHotels certified review
T Couples - 05/08/2017
« Great hotel in great location »

Very good, clean room, cleaners very friendly, efficient and helpful. Reception team helpful and friendly. Love this hotel, makes me fee special.

AccorHotels certified review
H P. Couples - 05/08/2017
« Disappointing breakfast »

Overall I was happy with my stay , room was clean and comfy bed. Was disappointed with breakfast, which was held in a temporary room it lacked atmosphere and just seemed awkward. I feel I should of been made aware of this before booking breakfast as it was made on the hotel website we should have been informed .

AccorHotels certified review
Eric Solo - 04/08/2017
« Very pleasant stay in a nice hotel in a nice city »

Very kind and helpful personnel. Ideal location for those who want to visit Bristol (on the edge of the city centre) and its surroundings (a reasonable distance from the bus and train stations), also very close to a few pleasant restaurants. Comfortable and spacious room (and well-functioning air conditioning). The view on the river in summer mainly is a view on... a beautiful plane tree (at least at the fourth floor). The English breakfast is fine, but the continental breakfast may be somewhat disappointing in comparison to what is typically available in France or Germany (England definitely has better dairy products than what was offered on the buffet). For non-UK visitors: don't forget the socket adaptor.

AccorHotels certified review
Anonymous Friends - 04/08/2017
« Comfortable stay »

Comfortable room but average service. Should have been advised at point of booking that the restaurant and bar were being refurbished and temporary facilities were in place. Range of drinks available in the bar was poor and breakfast quality was very low. As a silver member, my request for a late check out came across as an inconvenience to the check in staff and it was disappointing that only an extra hour was offered (although I appreciate it is subject to availability). I was also disturbed twice after the regular check out time of noon despite having a do not disturb sign on the door and having arranged a check out time of 1pm - a real inconvenience as I was on a business conference call at the time. The service I've received at Accor budget brand hotels (Ibis) has been far superior. On the positive side, the room was lovely, well presented, and very clean. The bed and bedding were high quality and very comfortable and I had a really good nights sleep. TV in the bath is a nice touch too. Wifi access was easy and good quality.

AccorHotels certified review
Adrian L. Business - 04/08/2017
« Welcoming & helpfull staff, Hotel & room clean & spacious »

Homely & relaxing, menu satisfactory but could offer a bit more choice. I would be interested to see what the bar has to offer once it re-opens & if a bar food menu is avaliable for cooked snacks rather than a full evening meal

AccorHotels certified review
Lee Couples - 02/08/2017
« Second time here, and a very nice hotel »

very good, and extremely comfortable

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