Hotel - Mercure Bristol Brigstow Hotel
Mercure Hotel Mercure Hotel

Mercure Bristol Brigstow Hotel

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4.0/5 1,807 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

All spacious rooms have a large bathroom with shower & a bath incl a TV & heated mirrors! FREE WIFI, mini fridge, TV entertainment system, air comforting, queen size bed, tea/coffee and many rooms have a view of the tree lined boulevard & river.

  • 116 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,254 reviews

Our guest reviews for Mercure Bristol Brigstow Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,807 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
E F. D. Business - 12/02/2018
« Super hotel! »

I was very warmly welcomed on my arrival. The staff was friendly and engaged in conversation about my trip there and my stay. I really appreciate this as I was quite stressed out for an exam I was sitting next day. Having such nice company really helps with feeling comfortable. I really appreciated that they arranged my meal for next morning as a take-away as I had to leave the hotel at 7am. Everything was on time and the room was beautiful and I had a river view as well which made even better! Thank your Mercure team!

AccorHotels certified review
Jo W. Couples - 12/02/2018
« Great location! »

Check in was easy. The staff were helpful and everything went smoothly. We asked for a high floor with a view - we got a high floor with a view. However, when we arrived at approx 2pm, one of the rooms had outside, the remains of room-service - empty wine bottles, used cups, plates etc. All this detritus was still there when we got back to our room at 9pm later that same day - didn't look very good as it was right by the lifts so everybody would have seen it.

AccorHotels certified review
Tom A. Couples - 12/02/2018
« stay »

Overall very good. Marred by smoky room.

AccorHotels certified review
Sue Friends - 11/02/2018
« Outstanding-a beautiful hotel in a lovely location on the harbour side yet minutes from the city centre. Welcoming staff and lovely rooms. »

See above

AccorHotels certified review
Nap 2. Business - 11/02/2018
« Great hotel, casual dining..... »

Very comfortable and professional hotel, some very nice touches in the privilege rooms - all you could expect. Breakfast selection very good. Dinner is ultra informal, "eh, mate?" The eating space feels more bar than restaurant "sit where you like, chap". Food was good but dinner menu limited, particularly when a couple of the few mains were out of stock. There are plenty of places to eat out within a short stroll.

AccorHotels certified review
Jeanette Couples - 10/02/2018
« weekend away »

A very welcoming hotel very clean lovely views off the river. Close to shops .

AccorHotels certified review
Ron C. Couples - 09/02/2018
« Great location - central but quiet. »

Apart from the heating / aircon system. We were on the top floor so maybe it's quieter elsewhere. Helpful staff. Great buffet breakfast. Able to walk to Colston Hall. Also good walks along the riverside. Only if I can secure a genuinely quiet room (which I did ask for ) would I go again. To add insult to injury the heating system didn't work. The room was cold.

AccorHotels certified review
Anonymous Business - 09/02/2018
« Great location and restaurant but rooms could use a freshen up »

I stay here almost every time I come to Bristol on business, which is 3-4 times a year. The location is great, the restaurant is very good, the room prices are a good value. However, the rooms could use some freshening up.

AccorHotels certified review
Anonymous Business - 09/02/2018
« Mr »

Everything was fine

TripAdvisor review
Ewa K Couples - 09/02/2018
« Good location / cold room »

Perfect location in the city centre of Bristol. It wasnt our first stay in Mercure Brigstow.. staff nice and friendly. They gave us room 320, key card didnt work so we had to go back to reception 2 times, room was very cold since we entered the door. I think air conditioning didnt work properly. Bathroom was even more cold. As i was freezing after having a bath, I woke up with blocked nose and sore throat ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ewa K, Thank you for taking the time to review our hotel. Apologies for the issues you had with the heating in your room, I will be sure to have this checked by maintenance to avoid future issues. Also we do keep a stock of heaters for particularly cold evenings which if needed can be put in the rooms. I do hope you will return to the hotel so that you can enjoy the kind of stay which keeps our repeat guests returning time and time again. Kind regards Natalie Brentley

AccorHotels certified review
Anonymous Friends - 08/02/2018
« Enjoyable »

The staff we encountered were friendly and helpful . Our room was pleasant and we will stay again.

TripAdvisor review
C6285IUrobertj Business - 08/02/2018
« Good location, clean and efficient »

Stayed on a Saturday night. Quick business trip. Prestige Room on top floor was good and well away from the revelry below (lower floors might be less restful). Room had complimentary mini-bar (soft drinks). Limited menu in restaurant but good quality steak and chips. Breakfast good too. Parking in nearby Queen Charlotte Street NCP was okay but still £17 for an overnight stay even with hotel discount. Cheaper options elsewhere if you're bothered. Recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear C6285IUrobertj, Thankyou for taking the time to review our hotel. We are glad you enjoyed your stay and hope to welcome you back soon. Kind Regards Natalie Brentley

AccorHotels certified review
Nigel W. Couples - 07/02/2018
« In line with expectations »

Room was clean and ready on arrival. Check in procedure was good and everything satisfactorily explained

AccorHotels certified review
K Business - 05/02/2018
« tired bathroom & poor breakfast experience »

Room 407 has a duct boxed into the corner from which a constant him emanated. The bathroom is long overdue redecoration - broken seal around sink, loose mirror, chipped sink enamel. Poor water flow from shower. Layout of breakfast is too cramped, too little choice, small tables too close together, teapots not full, lights not switched on.

AccorHotels certified review
Bernadette Couples - 04/02/2018
« Consistent service. Great location »

Very good. Parking available. Friendly staff

AccorHotels certified review
B.c. Solo - 04/02/2018
« Friendly staff and spacious room, and convenient late check-out »

The staff were very helpful and friendly at check-in, and understanding when I later accidently shut myself out of my room! The hotel room was generally clean, the only exception being the bathtub which I decided not to use as it was a bit grubby. The room was generally well made up, though perhaps a touch haphazard - a random stray pencil was left under a quilt in the middle of the bed, for instance. Not a tragedy, but a little odd! The room was very warm, which was fine by me as I run cold, but a friend of mine staying in the same hotel described himself as 'melting' when standing in a jumper for more than a few minutes. The furniture was nice and the bed was comfy. There was a good amount of tea available, perfect for the wet and windy weekend on which I visited. The decor was good, particularly in the bathroom. The lights within the ventilation system were a little off-putting when going to bed, as I prefer to sleep in complete darkness, but obviously this wouldn't be a problem for someone who doesn't mind such things. As above, the bed was comfortable and I had a good night's sleep. Overall a pleasant experience, and I would certainly consider staying there again.

AccorHotels certified review
Leo Business - 04/02/2018
« Not special treatment any more »

I go to the Hotel every 3-4 months since the last 3 years. I get a special treatment as a frecuent customer, I get drinks vauchers, privilege room with nice view, etc. But this last time seems Hotel system at check in did not offer me any more special treatment and I got standard room. Just a say, but overall, no complaints.

AccorHotels certified review
R Y. Solo - 02/02/2018
« Poor »

The bathroom had major issue with dirt and limescale on shower door and surrounding tiles.

AccorHotels certified review
Claudine Business - 01/02/2018
« Fantastic »

Superb staff Clean rooms Wonderful!

AccorHotels certified review
Marc Business - 01/02/2018
« Happy as usual staying at thus hotel »

I've stayed here many times and had no issues on this trip. It was the first time though I have eaten from your new restaurant. The evening meal was delicious, very impressed! breakfast did not seem like the usual fresh fruit selection that you normally provide

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