Sofitel Dubai The Palm Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 8,012 reviews
Sofitel Dubai The Palm Resort & Spa
See on a map
+ 28 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • A privileged setting on The Palm

  • Unique Polynesian-style experience

  • Enriching, diverse fine dining

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORTPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Skiing
Catering
  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm Resort & Spa

The Palm Jumeirah
East Crescent road
55558
dubai
united arab emirates

Tel: +971044556677

Fax: (+971)0/44556670

Contact email

Check-in from 15h00

Check out up to 12h00

  • PALM MONORAIL :   AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 43.9km / 27.28 miles - Shuttle paying

GPS :25.14025, 55.13242

Our accommodations

CLASSIC ROOM, 1 king-size bed or twin beds, Kids Club and private beach

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM SEA VIEW, 1 King Size Bed, Balcony, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Sofabed

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE SEA VIEW, 1 King Size Bed, Sofabed.

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • Mini Bar

BEACH SUITE, 1 King Size Bed, Sofabed, Living Room.

  • Max. number of persons: 4
  • Area: From 85
  • Wireless internet in your room
  • Mini Bar

CLUB BEACH SUITE, 1 king-size bed, sofa bed, Club Millésime access

  • Max. number of persons: 4
  • Area: From 85
  • Wireless internet in your room
  • Mini Bar

OPERA SUITE, 2 King Size Beds, 2 Bedrooms, Club Millésime & Private Beach access

  • Max. number of persons: 6
  • Area: From 125
  • Wireless internet in your room
  • Mini Bar

BEACH VILLA with Butler, 3 bedrooms, Terrace, Private Pool, Airport Transfer, Club Millésime.

  • Max. number of persons: 8
  • Area: From 345
  • Wireless internet in your room
  • Mini Bar

THE PALM SUITE with Butler, 4 bedrooms, Balconies, Kitchen, Airport Transfer, Club Millésime.

  • Max. number of persons: 9
  • Area: From 450
  • Wireless internet in your room
  • Mini Bar

PRESTIGE SUITE, 1 King Size Beds, SofaBed, Living Room, Club Millésime access

  • Max. number of persons: 4
  • Area: From 85
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

Our restaurants and bars

PORTERHOUSE STEAKS & GRILLS

Type of cuisine: Gourmet

Succulent meats and a classically elegant atmosphere combine to create an impeccable signature steakhouse. An al fresco seating area provides a romantic setting under the stars.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA - SEAFOOD RESTAURANT

Type of cuisine: Gourmet

Surrounded by water, this poolside dining spot offers an exquisite seafood menu with Asian-inspired flavours. The signature Raw Bar brings the restaurant's passion to life by serving the finest sushi, sashimi and ceviche.

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONG LOONG

Type of cuisine: Other cooking style

Hong Loong is an enticing blend of timeless Chinese tastes and traditions enriched with elegant touches of contemporary style. A diverse menu of Szechuan and Cantonese creations delivers explosive flavours perfectly paired with tea.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH

Type of cuisine: International

Relax at this poolside venue, stretching out across soft white sands. Daytime guests can enjoy an array of delicious sandwiches, paninis and pizzas, fresh juices & Polynesian themed cocktails. In the evening Arabic mezze & grilled BBQs are on offer.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: International

With a warm family oriented atmosphere, indulge in a culinary portrayal of Italian & American classics and satisfy your taste buds. Located within the serviced apartment's guests can also take advantage of the delicatessen corner.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGUNA LOUNGE

Photo non contractuelle / Strictly non binding

This is where music meets the ocean and delicious treats are paired with premium drinks, classic sundowners and shisha. Diners can enjoy seafood platters & lobster thermidor while our resident DJ plays your favourite beats.

PORTER HOUSE BAR

Photo non contractuelle / Strictly non binding

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIVIER'S

Photo non contractuelle / Strictly non binding

Olivier's is fully inspired by our Executive Chef, Olivier Chaleil - sharing his culinary expertise in creating an exquisite tailor-made menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Photo non contractuelle / Strictly non binding

Open from 10AM to 8PM and ocated by the Kid's Club, Gelati corner offers a large choice of ice cream floavours and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REPLAY SPORTS BAR

Photo non contractuelle / Strictly non binding

Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 815

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Sofitel Dubai The Palm Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

7,180 reviews

tripadvisor

TripAdvisor Rating 4.5/5

8,012 reviews

I just have one note it's the room clean its so bas

Customer review rating 4.6/5

Alaa Families - 13/09/2019 AccorHotels review

It's so good and so nice but the cleaner they don't clean good its so bad sorry

Excellent

Customer review rating 4.6/5

Dinesh C. Families - 13/09/2019 AccorHotels review

Good Support staff.

a relaxing weekend at sofitel the palm

Customer review rating 4.6/5

Fahad Solo - 13/09/2019 AccorHotels review

I had a wonderful time at the hotel. I got a free update to a suite when I checked in. The suite that I received was excellent. It had a balcony and was very clean and spacious. The property has great facilities. There’s one big main pool and many little ones across the resort. The main pool was nice. It’s big and clean and they serve drinks and food pool side. The breakfast was also nice. They had a wide variety of options. All the staff around the resort were very friendly and helpful. Highly recommend the property if you want to relax and have a good time at a luxurious resort. Would book this resort again when traveling to Dubai

Customer review rating 4.6/5

Anonymous Couples - 11/09/2019 AccorHotels review

Our stay was very nice. The hospitality was great. I was disappointed with the pool and beach hours. It closes way to early.

Customer review rating 4.6/5

R D. Families - 09/09/2019 AccorHotels review

lovely resort. Problem with the mini bar which was locked so we could not use the refrigerator. As it was very hot this was required. We had left a credit card authority at checkin but were unable to use anything from the mini bar. When we rang reception a staff member came to our room and removed everyhting from the bar and told us we should not have touched anything. As we arrived on a late fight it would have been good to have the option. We were still not sure what you have to do to use the products in the mini bar??

Relaxing stay.

TripAdvisor rating 4.5/5

tjleestjohn Family - 04/09/2019 TripAdvisor review

Great helpful staff throughout the resort. Pool staff offered us a free cabana because we had a baby and it was very hot. Club Millesime staff were professional and friendly without exception. Club Millesime access was nice. It allowed for faster check-in and check-out. Manava full buffet breakfast was better than what was offered in the club though. Happy hour in the club is a great money saver. Main pool is a bit small for the size of the resort, but is still very nice. Prestige Suite was large, well maintained, and very comfortable... and had great views.

Dear tjleestjohn, Thank you for posting your review on TripAdvisor following your recent stay at Sofitel The Palm Dubai. We truly appreciate you taking the time to write such review with great comments highlighting our Prestige Suite, Club Millesime lounge benefits and standard of service. We have shared your comments with the rest of the team and we hope to have the pleasure of welcoming you and your family back soon. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai

Good

Customer review rating 4.6/5

B. Families - 03/09/2019 AccorHotels review

The hotel is nice, Good: - Breakfast - Environment - upgrade Bad: Check in: average - Pool was good but need some shadow like more trees or any, - The sea beach was bad full of small sharp stones so can’t walk, - Bed and pillows were not comfortable; lower than expected!

I would highly recommend this hotel.

Customer review rating 4.6/5

Anonymous Couples - 03/09/2019 AccorHotels review

We really enjoyed staying at this hotel. The rooms were comfortable and the food was very nice. All the staff were very polite helpful. I would highly recommend this hotel to anyone.

Excellent

Customer review rating 4.6/5

Anonymous Families - 02/09/2019 AccorHotels review

Excellent hotel and service start to finish. From front of house staff to cleaning staff the whole experience was fantastic.

Brilliant beds and pillows excellent for a great sleep after a long haul flight

Customer review rating 4.6/5

Kim K. Friends - 01/09/2019 AccorHotels review

Fabulous service and attention to detail.

Amazing

Customer review rating 4.6/5

Jade Couples - 01/09/2019 AccorHotels review

Gorgeous hotel with very attentive staff. Fabulous quality restaurants and facilities. Loved every minute!

Amazing, relaxing and such lovely staff!

Customer review rating 4.6/5

Janet H. Friends - 31/08/2019 AccorHotels review

The hotel itself is beautiful, immaculate and very welcoming. The staff make a place and the people working at the hotel are lovely. So friendly, warm and helpful. They helped make our stay. Thank you to each and every one of them. From the reception staff, porters and housekeeping to the chefs, waiters and maitre d's in the restaurants they are a credit to the hotel. I hope to be able to come back and stay again in the future.

Wonderful stay in a beautiful resort

Customer review rating 4.6/5

Thm Families - 30/08/2019 AccorHotels review

Sofitel The Palm Resort is one of the best resorts we have ever stayed in. The staff at reception are extremely courteous and efficient. Concierge services good too. The rooms are spacious and very well appointed. Housekeeping available around the clock - we arrived after midnight but they came immediately to prepare the extra bed for our daughter. The quality of the food and the service in the restaurants is really good - the breakfast buffet at Manava is incredible and the lunch buffet is also very good. We particularly enjoyed our evening meal at Hong Loon. The facilities at the resort are top class - our daughter particularly enjoyed the kids club and the kids pool with water slide. We onlu stayed for 3 days on a stopover but hope to return for a longer stay next time!

TROPICAL GETAWAY IN DUBAI

Customer review rating 4.6/5

Laurence D. Couples - 30/08/2019 AccorHotels review

After living in Dubai for 11 years and working very closely with the hotel industry, the Sofitel was a true treasure to be found on the Palm. The staff and facilities are incredible and a discreet place to escape from the hustle and bustle of the city. Ms. Itziar Garcia in wonderful and really treated us like royalty. She is really an asset to any hotel and made the entire weekend fantastic.

Relaxing environment, excellent service, excellent facilities catering for all, the perfect holiday retreat

Customer review rating 4.6/5

Russell F. Families - 29/08/2019 AccorHotels review

This was my third visit to the Sofitel The Palm Resort and Spa hotel and every holiday has been an excellent experience and i will come back again.

Customer review rating 4.6/5

S. A. Families - 29/08/2019 AccorHotels review

We had a lovely time but you definitely do not have enough sun beds by the pool for the amount of guests staying. We hired a Cabana on both days. We actually booked the same cabana for two days but when we double checked the first evening the cabana man then said that it had just been booked for the next day even though we clearly asked for it for two days. Luckily another one was still available.

Absolutely superb

Customer review rating 4.6/5

Harry M. Families - 28/08/2019 AccorHotels review

Truly stunning hotel in an amazing location, room was fantastic, staff couldn’t have been more helpful or attentive, food excellent, highly recommended and definitely plan to return soon!

Lovely tropical island vibe

Customer review rating 4.6/5

Razena Solo - 27/08/2019 AccorHotels review

Loved: The resort has a tropical island ambiance that I loved from a previous first for afternoon tea with friends. The staff, from the security Apollonia to the hotel porters were friendly and helpful. Similarly the staff of the Manava restaurant were very friendly and helpful. Hated: The check-in and check-out was too slow on the first night of a weekend when there was only one person to assist guests and another at the priority Accor counter. Groups of people were left milling around while staff flitted in and out of the back offices ignoring the growing crowd. Someone finally sent two additional staff to do check-ins and assist guests with queries and others came with refreshments and cold towels. The same was observed at check-out when one of the managers finally came out to apologize to waiting guests. It would be helpful if they actually had enough staff on duty at reception during peak check-in and check-out times. It would not hurt to have a separate desk for guest issues so that it would not hold up check-in and check-outs.

I have been at the resort three tines-- this will not be my last visit.

Customer review rating 4.6/5

W.w. L. Families - 27/08/2019 AccorHotels review

I am always impressed with the staff-- they truly go out of the way to ensure the stay is not a stay but a true experience.

Mrs

Customer review rating 4.6/5

Nicola A. Couples - 27/08/2019 AccorHotels review

This place is out of this world I would highly recommend

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in dubai