Sofitel Dubai The Palm Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 7,933 reviews
Sofitel Dubai The Palm Resort & Spa
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Hotel extras

  • A privileged setting on The Palm

  • Unique Polynesian-style experience

  • Enriching, diverse fine dining

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Skiing
Catering
  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm Resort & Spa

The Palm Jumeirah
East Crescent road
55558
dubai
united arab emirates

Tel: +971044556677

Fax: (+971)0/44556670

Contact email

Check-in from 15h00

Check out up to 12h00

  • PALM MONORAIL :   AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 43.9km / 27.28 miles - Shuttle paying

GPS :25.14025, 55.13242

Our accommodations

CLASSIC ROOM, 1 king-size bed or twin beds, Kids Club and private beach

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM SEA VIEW, 1 King Size Bed, Balcony, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Beach access.

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE, 1 King Size Bed, Sofabed

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • Mini Bar

JUNIOR SUITE SEA VIEW, 1 King Size Bed, Sofabed.

  • Max. number of persons: 4
  • Area: From 60
  • Wireless internet in your room
  • Mini Bar

BEACH SUITE, 1 King Size Bed, Sofabed, Living Room.

  • Max. number of persons: 4
  • Area: From 85
  • Wireless internet in your room
  • Mini Bar

CLUB BEACH SUITE, 1 king-size bed, sofa bed, Club Millésime access

  • Max. number of persons: 4
  • Area: From 85
  • Wireless internet in your room
  • Mini Bar

OPERA SUITE, 2 King Size Beds, 2 Bedrooms, Club Millésime & Private Beach access

  • Max. number of persons: 6
  • Area: From 125
  • Wireless internet in your room
  • Mini Bar

BEACH VILLA with Butler, 3 bedrooms, Terrace, Private Pool, Airport Transfer, Club Millésime.

  • Max. number of persons: 8
  • Area: From 345
  • Wireless internet in your room
  • Mini Bar

THE PALM SUITE with Butler, 4 bedrooms, Balconies, Kitchen, Airport Transfer, Club Millésime.

  • Max. number of persons: 9
  • Area: From 450
  • Wireless internet in your room
  • Mini Bar

PRESTIGE SUITE, 1 King Size Beds, SofaBed, Living Room, Club Millésime access

  • Max. number of persons: 4
  • Area: From 85
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Nespresso machine
  • Mini Bar

Our restaurants and bars

PORTERHOUSE STEAKS & GRILLS

Type of cuisine: Gourmet

Succulent meats and a classically elegant atmosphere combine to create an impeccable signature steakhouse. An al fresco seating area provides a romantic setting under the stars.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA - SEAFOOD RESTAURANT

Type of cuisine: Gourmet

Surrounded by water, this poolside dining spot offers an exquisite seafood menu with Asian-inspired flavours. The signature Raw Bar brings the restaurant's passion to life by serving the finest sushi, sashimi and ceviche.

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONG LOONG

Type of cuisine: Other cooking style

Hong Loong is an enticing blend of timeless Chinese tastes and traditions enriched with elegant touches of contemporary style. A diverse menu of Szechuan and Cantonese creations delivers explosive flavours perfectly paired with tea.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH

Type of cuisine: International

Relax at this poolside venue, stretching out across soft white sands. Daytime guests can enjoy an array of delicious sandwiches, paninis and pizzas, fresh juices & Polynesian themed cocktails. In the evening Arabic mezze & grilled BBQs are on offer.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: International

With a warm family oriented atmosphere, indulge in a culinary portrayal of Italian & American classics and satisfy your taste buds. Located within the serviced apartment's guests can also take advantage of the delicatessen corner.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGUNA LOUNGE

Photo non contractuelle / Strictly non binding

This is where music meets the ocean and delicious treats are paired with premium drinks, classic sundowners and shisha. Diners can enjoy seafood platters & lobster thermidor while our resident DJ plays your favourite beats.

PORTER HOUSE BAR

Photo non contractuelle / Strictly non binding

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIVIER'S

Photo non contractuelle / Strictly non binding

Olivier's is fully inspired by our Executive Chef, Olivier Chaleil - sharing his culinary expertise in creating an exquisite tailor-made menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Photo non contractuelle / Strictly non binding

Open from 10AM to 8PM and ocated by the Kid's Club, Gelati corner offers a large choice of ice cream floavours and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REPLAY SPORTS BAR

Photo non contractuelle / Strictly non binding

Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 815

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Sofitel Dubai The Palm Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

7,128 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

7,933 reviews

Luxury vacation

Customer review rating 4.6/5

Peter Couples - 16/08/2019 AccorHotels review

It was a great pleasure to experience the luxury and the excellent service at the Sofitel Dubai The Palm.

Amazing family holiday

Customer review rating 4.6/5

Rory J. Families - 15/08/2019 AccorHotels review

My wife and I stayed with our 2 children towards the end of July - we stayed in a Prestige Suite with access to Club Millesime. We had an amazing vacation, the service was impeccable, coupled with excellent dining and such a lovely location for the hotel.

Mr Andrei G.

Customer review rating 4.6/5

Andrei G. Couples - 14/08/2019 AccorHotels review

It was amazing. Me and my fiancee loved every second of our holiday.

Fabulous family holiday

Customer review rating 4.6/5

Peter D. Families - 14/08/2019 AccorHotels review

Holiday was fantastic, adults and children loved the hotel room, facilities and the staff, no complaints whatsoever

Customer review rating 4.6/5

Saqar A. Families - 14/08/2019 AccorHotels review

i liked everything but access to the beach and pool needs to be shifted to another place instead of being close to the main entrance

Enjoyable Stay

Customer review rating 4.6/5

Sandra M. Couples - 12/08/2019 AccorHotels review

Our stay at the Sofitel was enjoyable, the staff was extremely helpful and accommodating.

Just the best Hospitality I have ever had in a hotel

Customer review rating 4.6/5

Adam E. Couples - 11/08/2019 AccorHotels review

It was our wedding anniversary.....

Nothing but perfect

TripAdvisor rating 4.5/5

KasperF46 Family - 11/08/2019 TripAdvisor review

Once again my son and I had a lovely stay at the hotel. We have been here 7 times now and it seems like impossible to get tired of this hotel. The reason for this is the location, the buildings, all the pools but most of all the staff, that allways impresses us with their hospitality, kindness and friendness. It is a pleassure to be at a hotel and still feel at home at same time - so in a way this is oure second home, oure Dubai home as we call it. Feeling like home at a hotel, doesnt come easy and as said before, it is all to the staff. The smilling staff in the main resturant, especially Desi for allways being so welcoming to us in the morning, she is able to on the smile on ones lips. Allso a big thank you to Athitthan for keeping oure room spotless clean and making sure we allways have what we need of water and other stuff. It is not an easy job, but he does it so great. Futher more we really need to thank the following at the club Millesime; Darren for giving us such a perfect room, and allways run the extra mile for us, when we come and ask for your service and help - we really owe you big time for treating us so great. Aashila for making the impossible possible, when my son got a big greas spot on his new polo, and for all be aware of what we need, before we ask. You are oure "Dubai mother" and it means a lot to have one like you in Dubai Clement for making the awesome pina colada what we just need more of, and for coming and having a talk and laugh with us and still being able to know when to give us space. It is a big miss, not to have you around us. And finally Galiya for allways smilling, spending time with talking to my son and I and for allways being aware for the needs we have, and remember what we had last time so we dont need to explain. Being a good host is all about knowing the needs of the guest and remeber these - and Galiya really know how to do this in all ways. There are some more at the lounge that we should thank, but we didnt get the names. Sorry for that. A hotel is nothing without the staff, and this staff at this hotet really know how to do the great work to perfection.

Dear KasperF46, Thank you for taking the time to share your feedback following your experience and for your loyalty to Sofitel The Palm. We are glad to learn that you were very happy with the Resort facilities, level of cleanliness and the standard of service provided by our friendly, professional and attentive Heratists. We encourage our employees to go the extra mile and provide the best possible service. I am glad that our team members were able to provide you the kind of service you are looking for. We certainly look forward to welcoming you back to Sofitel The Palm, Dubai and to continue ensuring your stays impress you and provide such fond memories. Sincerely, Ramsey El Saarany Hotel Manager Sofitel The Palm, Dubai

Best hotel in Dubai

Customer review rating 4.6/5

Mrs J. B. Couples - 10/08/2019 AccorHotels review

Absolutely amazing.... from the minute we arrived .... outstanding service, food and property.

An amazing getaway

Customer review rating 4.6/5

Elbie Couples - 09/08/2019 AccorHotels review

The staff and hotel was really great. The food is of high quality and very tasty. The drinks especially the cocktails are great to drink next to the pool. It was overall a good experience. I have to say I think the pools can really stay open later. A lot of the guests around us had the same opinion. It is a resort and can at least stay open until 10pm

Brilliant

Customer review rating 4.6/5

Sara W. Families - 09/08/2019 AccorHotels review

Staff were all without exception outstanding. Room.gorgeous, facilities brilliant too. Food delicious. Couldn t be happier with our experience

Customer review rating 4.6/5

Anonymous Families - 09/08/2019 AccorHotels review

Perfect stay with super service

An amazing holiday

Customer review rating 4.6/5

Abood J. Friends - 08/08/2019 AccorHotels review

Every thing was great. The only thing i dont like is the sun beds capacity at the main pool

Service and quality of facilities were excellent

Customer review rating 4.6/5

Eileen R. Families - 06/08/2019 AccorHotels review

The experience was amazing, the service was top class from all the staff , which resulted in a very memorable holiday and stay at the hotel.

Hospitality is awesome

Customer review rating 4.6/5

Ricardo X. N. Families - 05/08/2019 AccorHotels review

It was a very warm welcome indeed especially the hostess Aimee. She walk us through check in and check out. Samanta on the counter was very accommodating and made a suprise for us since it was our wedding anniversary. We love the service but the room we stayed in doesn’t seem to be cleaned. The carpet is smelly and sheets doesn’t feel soft as well. But this compensates the warm welcome a the awesome service of the staff

Great stay

Customer review rating 4.6/5

Ahmed N. Solo - 05/08/2019 AccorHotels review

It was a great stay with a professional and well-trained staff. In Sofitel The Palm you will feel the luxury all around you. However, I have two comments which I wish to be considered. First, the hotel should deem the belief and tradition of the guest; therefore It is absolutely unacceptable to find any sort of distilled spirits inside the minibar of the room. Second, although there is a smart TV in the room, I could not run any internet or smart services from TV. Finally, I would like to thank all of the hotel's personnel.

Excellent

Customer review rating 4.6/5

Karl S. Couples - 05/08/2019 AccorHotels review

Staff verry friendly and helpfull , food excellent, great place for families, will recomand it to friends.

Paradise

Customer review rating 4.6/5

Gill Solo - 03/08/2019 AccorHotels review

A wonderful experience from check-in to check-out. Excellent and professional service throughout my stay - staff were amazing and so extremely helpful. The rooms were extremely luxurious, clean and comfortable. The swimming pool and surrounding gardens were beautiful. Buffet dinner was only okay . Thank you for a memorable stay - I will return.

Customer review rating 4.6/5

Salam S. Couples - 31/07/2019 AccorHotels review

The service was great, the staff were very friendly and helpful. the room was very clean

Although I had a great experience, there were some things out of Sofitel's control that gave me pause.

Customer review rating 4.6/5

Dennis C. Friends - 31/07/2019 AccorHotels review

I enjoyed the restaurants, the housekeeping, the taxi services, the swimming pool, the cleanliness of the resort, and the helpfulness of the staff members. I removed a point because the beach was too hot and shallow. I removed another point because there was an huge bug in my bathroom.

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