Sofitel Dubai The Palm Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 7,654 reviews
Sofitel Dubai The Palm Resort & Spa
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Hotel extras

  • A privileged setting on The Palm

  • Unique Polynesian-style experience

  • Enriching, diverse fine dining

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • DUBAI INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Skiing
Catering
  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Dubai The Palm Resort & Spa

The Palm Jumeirah
East Crescent road
55558
dubai
united arab emirates

Tel: +971044556677

Fax: (+971)0/44556670

Contact email

Check-in from 15h00

Check out up to 12h00

  • PALM MONORAIL :   AQUAVENTURE

  • By plane

    DUBAI INTL AIRPORT At 43.9km / 27.28 miles - Shuttle paying

GPS :25.14025, 55.13242

Currently, close to our hotel

Ski Dubai, leisure

From 01/01/2013 to 31/12/2019

At 7.2 km

Shopping at the Dubai Mall

From 01/01/2019 to 31/12/2019

At 15 km

International Autumn Trade Fair

From 19/11/2019 to 21/11/2019

At 18 km

International Motor Show

From 12/11/2019 to 16/11/2019

At 18 km

VOD Dubai International Jewellery Show

From 13/11/2019 to 16/11/2019

At 18 km

Emirates Airline Dubai Rugby Sevens

From 05/12/2019 to 07/12/2019

At 23 km

Our accommodations

CLASSIC ROOM, 1 king-size bed or twin beds, Kids Club and private beach

  • Max. number of persons: ‌3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Shoe polisher(...)

LUXURY ROOM SEA VIEW, 1 King Size Bed, Balcony, Private Beach access.

  • Max. number of persons: ‌3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM PALM VIEW, 1 King Size Bed, Private Beach access.

  • Max. number of persons: ‌3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

LUXURY ROOM PALM VIEW TWIN, 2 Single Size Beds, Private Beach access.

  • Max. number of persons: ‌3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE, 1 King Size Bed, Sofabed

  • Max. number of persons: ‌4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

JUNIOR SUITE SEA VIEW, 1 King Size Bed, Sofabed.

  • Max. number of persons: ‌4
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

BEACH SUITE, 1 King Size Bed, Sofabed, Living Room.

  • Max. number of persons: ‌4
  • Area: From 85
  • Views: Ocean/Sea view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLUB BEACH SUITE, 1 king-size bed, sofa bed, Club Millésime access

  • Max. number of persons: ‌4
  • Area: From 85
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

OPERA SUITE, 2 King Size Beds, 2 Bedrooms, Club Millésime & Private Beach access

  • Max. number of persons: ‌6
  • Area: From 125
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

BEACH VILLA with Butler, 3 bedrooms, Terrace, Private Pool, Airport Transfer, Club Millésime.

  • Max. number of persons: ‌8
  • Area: From 345
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

THE PALM SUITE with Butler, 4 bedrooms, Balconies, Kitchen, Airport Transfer, Club Millésime.

  • Max. number of persons: ‌9
  • Area: From 450
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

PRESTIGE SUITE, 1 King Size Beds, SofaBed, Living Room, Club Millésime access

  • Max. number of persons: ‌4
  • Area: From 85
  • Views: Pool side, Panorama view, Ocean/Sea view, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

PORTERHOUSE STEAKS & GRILLS

Type of cuisine: Gourmet

Succulent meats and a classically elegant atmosphere combine to create an impeccable signature steakhouse. An al fresco seating area provides a romantic setting under the stars.

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MOANA - SEAFOOD RESTAURANT

Type of cuisine: Gourmet

Surrounded by water, this poolside dining spot offers an exquisite seafood menu with Asian-inspired flavours. The signature Raw Bar brings the restaurant's passion to life by serving the finest sushi, sashimi and ceviche.

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

HONG LOONG

Type of cuisine: Other cooking style

Hong Loong is an enticing blend of timeless Chinese tastes and traditions enriched with elegant touches of contemporary style. A diverse menu of Szechuan and Cantonese creations delivers explosive flavours perfectly paired with tea.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MAUI BEACH

Type of cuisine: International

Relax at this poolside venue, stretching out across soft white sands. Daytime guests can enjoy an array of delicious sandwiches, paninis and pizzas, fresh juices & Polynesian themed cocktails. In the evening Arabic mezze & grilled BBQs are on offer.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MANAVA

Type of cuisine: International

Meaning "Welcome" in Polynesian, Manava restaurant features a colourful environment straight out of Paul Gaugin's Tahitian paintings. The all-day dining restaurant offers a succulent selection of international cuisine for breakfast, lunch and dinner.

Lunch

12:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE WORLD EATERY

Type of cuisine: International

With a warm family oriented atmosphere, indulge in a culinary portrayal of Italian & American classics and satisfy your taste buds. Located within the serviced apartment's guests can also take advantage of the delicatessen corner.

Lunch

12:30 - 15:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAGUNA LOUNGE

Photo non contractuelle / Strictly non binding

This is where music meets the ocean and delicious treats are paired with premium drinks, classic sundowners and shisha. Diners can enjoy seafood platters & lobster thermidor while our resident DJ plays your favourite beats.

PORTER HOUSE BAR

Photo non contractuelle / Strictly non binding

A novel and nostalgic approach to mixology can be found in the chic bar area adjoining Porterhouse restaurant, which showcases eight distinctive blends celebrating the art of cocktail-aking through the ages.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

OLIVIER'S

Photo non contractuelle / Strictly non binding

Olivier's is fully inspired by our Executive Chef, Olivier Chaleil - sharing his culinary expertise in creating an exquisite tailor-made menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GELATI ICE CREAM

Photo non contractuelle / Strictly non binding

Open from 10AM to 8PM and ocated by the Kid's Club, Gelati corner offers a large choice of ice cream floavours and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

REPLAY SPORTS BAR

Photo non contractuelle / Strictly non binding

Replay Sports Bar, the newest addition to our enticing dining experiences, features rustic interiors and brick walls as well as seven LED screens broadcasting your favourite games live in action.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 815 m²

  • Maximum capacity: 750 people

  • Maximum banquet capacity: 500 people

Find out more

Our guest reviews for
Sofitel Dubai The Palm Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

6,896 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

7,654 reviews

Mr Vern S. AM

Customer review rating 4.6/5

Vern Friends - 10/06/2019 AccorHotels certified review

Beautiful hotel, lovely room, very considerate and friendly staff, outstanding service, great pool,

Stay cations

Customer review rating 4.6/5

F. Families - 10/06/2019 AccorHotels certified review

Very nice weekend

Very good stay

Customer review rating 4.6/5

Mrs M. B. Couples - 09/06/2019 AccorHotels certified review

Once we got our room sorted to one with a view and no workmen 's noise, it was good. P{eople were very friendly and food was good.

Great holiday break

Customer review rating 4.6/5

Vladimir Families - 09/06/2019 AccorHotels certified review

We stayed for two days as returning guests. We enjoyed the room and the beach, and the food in World Eatery restaurant was very good. Gym is also really outstanding. Our boy enjoyed the kid's club too. We regret that "progressive breakfast" which was available last year has been given up. It was a very relaxing thing not to be pressured about breakfast time and was one of the reasons of our return here. Surprised also at the check-in person's claim that there was never such a thing as "progressive breakfast". While I got many promotional emails for summer promotion that includes a breakfast and 25% discount at all restaurants, we had to book at a flexible rate because we were not sure if our boy would get well by the date of our stay. While we were ok to lose the free breakfast because of this, I still hoped for some generosity about the discount for restaurants. Since we got none, we spent less than we otherwise would have. We love the place and would happily come back again.

Service quality vary too much

Customer review rating 4.6/5

Anonymous Families - 08/06/2019 AccorHotels certified review

Baby pool was closed for renovation, you had the information that we were traveling with an infant. Would have been nice to receive that information ahead of arrival as the booking was made partially due to your baby pools. Service quality vary too much between staff. Loyalty benefits as gold member status did not apply, had to ask for welcome drinks and not an afford to find a better located room in the same category or an upgrade.

Amazing

Customer review rating 4.6/5

Sab Families - 08/06/2019 AccorHotels certified review

Fantastic. Room service amazing, staff fabulous and welcoming, hotel immaculate and beautiful. The perfect holiday.

Hotel and staff great. Also gym fantastic.

Customer review rating 4.6/5

Julie B. Couples - 08/06/2019 AccorHotels certified review

We enjoyed our stay 100%. Everything was stress free. Thank you

Wonderful getaway

Customer review rating 4.6/5

Kim Couples - 08/06/2019 AccorHotels certified review

The place is very relaxing! We love the room, perfect for a couple getaway! Staff are lovely!

Hotel room and food were excellent but lots of hidden extra costs to make it a 5* experience

Customer review rating 4.6/5

Rachael Families - 08/06/2019 AccorHotels certified review

The hotel is lovely, staff generally polite, helpful and friendly, food very good and our room was superb. On the down-side the lack of sun loungers by the pool meant that we had to spend every day but one on the beach and so were unable to ever fully enjoy the pool with our children. The price of drinks by the pool is extortionate. On the final day we invested in a cabana with amenities which turned out to be a complete waste of money. The service was terrible, the curtains wouldn’t close properly leaving us unable to shield our kids from the sun. Our food and drink orders were taken incorrectly and we were told that we could either eat the food brought or pay extra for the items we had actually ordered - no attempt was made to rectify the mistake. Some of the included food items were unavailable so we just went without - definitely not the luxury experience it is sold as - a truly disappointing end to the holiday. Overall we came away with the feeling that we had been exploited and charged extra at every twist and turn - not what we expected from a Sofitel

Peace on the Palm

Customer review rating 4.6/5

Nicola R. Families - 08/06/2019 AccorHotels certified review

Stayed for 6 nights and was totally relaxed when I left. Got to be the best spa in Dubai, I stayed in 3 hotels in total on my trip and this was by far the best. Staff, food and rooms were amazing. Definitely be back again.

Another wonderful holiday

Customer review rating 4.6/5

Barbara B. Couples - 05/06/2019 AccorHotels certified review

Our stay was excellent staff are extremely helpful, pleasant and go the extra time to make your stay perfect we could not have had a better holiday any where. The disappointment was when we got home and realised we had been charged twice for our accommodation, unfortunately we have been in contact with the hotel and Accor customer service in the UK we have forwarded all paperwork requested but still not received any information on how this is going to be resolved

Overall very satisfied

Customer review rating 4.6/5

Jane R. Families - 05/06/2019 AccorHotels certified review

Staff were excellent ; room exceptional; food very good. Breakfast was less impressive as felt more like a canteen with too much unhealthy food options.

Fabulous hotel - accommodation, facilities and service.

Customer review rating 4.6/5

Samantha P. Families - 05/06/2019 AccorHotels certified review

We loved the service from your staff more than anything - nothing was too much trouble.

Miss Katie P.

Customer review rating 4.6/5

Miss K. P. Couples - 03/06/2019 AccorHotels certified review

Fantastic hotel, staff members couldn’t have been more attentive. Would defiantly recommend this hotel to family and friends.

Satisfying

Customer review rating 4.6/5

Valerie F. Couples - 03/06/2019 AccorHotels certified review

Late check in and staff acted disorganized Few hiccups along the way Lack of attention to details

M P.

Customer review rating 4.6/5

Mya Solo - 03/06/2019 AccorHotels certified review

I had an amazing sta, Dmytry(?) at front desk and Denis really took care of me They went above and beyond and made me feel very special

Beautiful Hotel with incredible staff.

Customer review rating 4.6/5

Mark H. Friends - 03/06/2019 AccorHotels certified review

Stayed 2 nights with my wife and friends and it was fantastic. Beautiful hotel, spacious rooms with a great view. All the restaurants we ate in were great and the all the staff were so helpful, friendly and polite.

Customer review rating 4.6/5

Mr L. L. Couples - 02/06/2019 AccorHotels certified review

Another amazing stay at this hotel. Our 4th time here and will definitely be back.

Amazing!

Customer review rating 4.6/5

Doina C. Families - 31/05/2019 AccorHotels certified review

It was a pleasure to stay with you. It s the second time we choose the resort for our visit in Dubai.

Excellent

Customer review rating 4.6/5

Jordan C. Couples - 31/05/2019 AccorHotels certified review

Service was impeccable. Would defiantly stay here again

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