Hotel - Sofitel Dubai The Palm Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Dubai The Palm Resort & Spa Hotel

4.5/5 7,026 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Pool (Nearby)
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Pedal boat
    • Private beach (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing
    • Ski hire facilities


  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

  • 361 rooms
  • 263 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 6,148 reviews

Our guest reviews for Sofitel Dubai The Palm Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 7,026 reviews
Maha Families - 11/12/2018 AccorHotels certified review


Anonymous Business - 11/12/2018 AccorHotels certified review
« Fantastic »

It was very pleasant

Chris C. Families - 11/12/2018 AccorHotels certified review
« Mr Chris C. »

Amazing stay, the staff were brilliant. You should be really proud.

Craig E. Families - 10/12/2018 AccorHotels certified review
« Had an amazing holiday. Everything we needed was there for us. Staff were superb. You should make sure u praise them constantly. By that I mean from the maids to the guys who maintain the gardens! »

It was a pleasure. I was staying for a week with my family which includes my 3 year old son. The facilities were superb and the staff were equally top notch! There was nothing that was too much trouble for them. I had a throughly enjoyable week and without question, would stay again.

Holly Couples - 10/12/2018 AccorHotels certified review
« Fantastic stay, amazing hotel and staff »

The hotel is amazing and the staff can't do enough for you. We were upgraded to a beautiful room as it was a special occasion. Restaurants all great with loads of choice. Really enjoyed out stay and would definitly return.

Anonymous Couples - 10/12/2018 AccorHotels certified review
« Excellent hotel and staff »

We had an excellent stay to celebrate our 40th wedding anniversary.

Paulined Couples - 10/12/2018 AccorHotels certified review
« Amazing »

We were here for 1 night during our honey moon trip and we have been very well welcomed in our rooms with chocolates and flowers . All the staff was so kind with us and the food so good.

Charlotte Couples - 09/12/2018 AccorHotels certified review
« Mixed Review »

It was suited to business people. I didn’t feel welcome. It was hard to navigate around the hotel and was completely overpriced. You couldn’t relax outside due to construction next door. The rooms were alright although they weren’t cleaned well. Masses of dust behind the television and dirty furniture. The food was very good and the free bus to the mall was great. We also had to bring our bags down despite reception telling another couple checking out at the same time they would be collected. We were subsequently looked at like it was a crime when we did but I wanted to leave so I was taking my case.

Mohamed A. H. Families - 08/12/2018 AccorHotels certified review
« November 2018 dubai vacation »

Two weeks vacation It’s was very nice staying 5 starts rated

Jeremy Families - 08/12/2018 AccorHotels certified review
« A relaxing and fun stay »

Relaxing and fun

Pam D. Families - 08/12/2018 AccorHotels certified review
« Incredible hotel! »

Nothing was too much trouble and standards everywhere were very high

Sikander K. Couples - 06/12/2018 AccorHotels certified review
« Extremely satisfied »


B. Friends - 05/12/2018 AccorHotels certified review
« A very enjoyable stay on the Palm »

I had a very good stay at the Sofitel on the Palm. The staff were extremely friendly and helpful. The resort environment is well designed, spacious and clean. There are a couple of areas that I feel do need attention. Firstly, the standard resort WiFi is simply not fit for purpose. Even simple web pages would not open on mobile devices, both in room and around public areas. The option to for pay for an upgraded Wifi is not acceptable for a guest in a five star hotel. Secondly, I do not think it acceptable that guests have to pay to enter and use the standard spa facilities (of course treatments are payable), but as the resort is promoted as a hotel and spa, you expect to be able to use the spa as a paying guest of the hotel.

Family - 05/12/2018 TripAdvisor review
« Perfect stay »

4 days at the hotel With Club millisme. Everything was perfect except one thing....4 days is NOT enough. The staff did all the to make is a god vacation and they is sure was. We Will be back soon. Thank youMichael Hardt Madsen Denmark

Our hotel has responded to the review
Our hotel has responded to the review

Dear mhm837, Thank you for posting your positive comments on TripAdvisor following your recent stay at our resort. We are extremely pleased to learn that you enjoyed your vacation with us and had everything needed for a perfect stay. We all look forward to welcoming you back soon at Sofitel The Palm Dubai. Sincerely, Ramsey El Saarany Director of Operations Sofitel The Palm, Dubai

Anna G. Couples - 04/12/2018 AccorHotels certified review
« Extremely Pleasant »

Hotel is beautiful, rooms are the perfect size nice and spacious. Staff are incredibly helpful and polite, service was like no other! Would definitely return and 100% recommend this place. Lady named Ruth that works in guesthouse relations was particularly helpful and created an amazing engagement/birthday for my partner and I, she went above and beyond for us and we cannot thank her/Sofitel enough.

Anonymous Couples - 04/12/2018 AccorHotels certified review
« Fantastic hotel »

Made us feel very welcome staff extremely helpful especially Kunden waggs in the buffet restaurant who looked after us at meal time's

Allan Couples - 04/12/2018 AccorHotels certified review
« Wonderful »

Lovely warm welkome in a beautiful resort top quality and design loved every moment

Anjni S. Couples - 04/12/2018 AccorHotels certified review
« Awesome »

Great staff great facility chef navdeep and clement on club milleseme took wonderful care of us prepared special food on their own kudos to them

M Couples - 04/12/2018 AccorHotels certified review
« Great room and service, but overcrowded and not well managed »

Great rooms, facilities, and service The running of the place doesn't keep up with the number of guests

Teemu Families - 04/12/2018 AccorHotels certified review
« High recommendation! »

We've been in dubai 5 times already, and 3 times in this Fantastic hotel. Already planning 4:th visit at the Sofitel the Palm. Food was great, Kids Club hosts were more than great. Housekeeping works like charm, Gym & SPA are really really nice! Millesime Club works like charm. Keep this hotel with same quality and the way how everything is family friendly. This is perfect hotel if you are looking for some luxury with kids.

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