Hotel - Sofitel Dubai The Palm Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Dubai The Palm Resort & Spa Hotel

4.5/5 6,730 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • DUBAI INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool  (Nearby)
    • Pool (Nearby)
    • Indoor heated pool (Nearby)
    • Outdoor heated pool (Nearby)
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf
    • Golf lessons
  • Tennis
    • Outdoor tennis court
    • Tennis
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Pedal boat
    • Private beach (Nearby)
  • Skiing  (Nearby)
    • Downhill skiing
    • Ski hire facilities

Catering

  • Breakfast
  • 6 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 5 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
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Our rooms

  • 361 rooms
  • 263 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Telephone in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 5,893 reviews

Our guest reviews for Sofitel Dubai The Palm Resort & Spa

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 6,730 reviews
Couples - 13/10/2018 TripAdvisor review
« Good resort style hotel »

Great if you have children but not ideal if you are couples only. No priority given to adults only areas. Highly overpriced. I recommend staying in Dubai Downtown and commuting to the Palm Area. Staff were 5 star and couldn’t do enough for you.

Mena T. Families - 12/10/2018 AccorHotels certified review
« Anniversary weekend »

It was very nice despite the room view on the occasion but the friendliness of staff made up for it. Outdoor staff helpful and cheerful even if it's hot. Great hospitality establishment and my favorite hotel in the Palm.

Anonymous Couples - 11/10/2018 AccorHotels certified review
« Love the hotel »

Good service, wonderful rooms and excellent Spa

Bahaa A. N. Families - 10/10/2018 AccorHotels certified review
« Very memorable first family getaway. »

First of, the resort is magnific. We are the type who wanted a getaway place with no crowd, this was a perfect resort for us. We didn’t feel the crowd as the resort is magnific. The hotel is very clean, our room was very clean and the facilities were all superb. The staff, this made the difference of all hotels/resort we've been to so far. They we're very generous with their time to help, very pleasant and friendly. Kudos to Ms. Samanta of front office, the ambassador of goodwill :) Her effort to upgrade our room from Classic to Luxury Palm View with no additional fees made our stay fantastic. The front office Director Mr. L. Saadaoui even offered for another room upgrade when we extended our stay.We couldn't ask for more hospitality. Our room with palm view was very relaxing with magnificent view. It was our first family getaway with our 10-month old daughter and the experience was very fun and memorable. It was just a 3-night stay but upon leaving, it was like we stayed longer as we felt very refreshed and relaxed. I'll give more stars than 5 for the rating. We will not try other resorts in Dubai, as we found the perfect place for us, we'll definitely go back.

Jp Families - 09/10/2018 AccorHotels certified review

comfort,clean,and good service.

S. Business - 09/10/2018 AccorHotels certified review
« Good »

Good

Genevieve Families - 09/10/2018 AccorHotels certified review
« Relaxing and pleasant staycation with the family »

We had a blast with my family in your pool with the waterfall.

P.t.peres Solo - 09/10/2018 AccorHotels certified review
« Sofitel Palm Dubai - An amazing place to stay. »

Efficient, caring and friendly staff and second to none facilities and accomodations. I've travelled the world over many time and this is one of the top places I've stayed.

Emily M. Couples - 08/10/2018 AccorHotels certified review
« Everything we imagined and more!!! »

I can’t express enough how amazing our stay at the Sofitel was! There’s not one thing I can fault. All the staff were friendly and welcoming we felt like we were guest in there home, nothing was too much trouble. Highly recommend to anyone looking to book our next holiday very soon

Dean G. Couples - 07/10/2018 AccorHotels certified review
« Mr »

Hotel is stunning staff outstanding. Bit Expensive for drinks and water but other than can’t fault the hotel.

Anonymous Couples - 06/10/2018 AccorHotels certified review
« Customer service »

I was so excited to stay at your hotel but when I was dealt with the front desk staff the gentlemen who checked me in was great and his service was excellent. But at the time of check out I asked the lady who was from Sri Lanka, can you please re program my key so that I can visit the basement to get to my car, she told me no and wanted to take me from the outside where the temperature was extremely hot. I told her that its way to hot and i dont want to travel through stairs nor go from the outside its way to hot, can you please ask your staff or bell men to let me access the basement she was like no, no one is here right now. So I left her desk after asking her, have I already checked out she replied yes. I then went to the bell men myself and he accessed the basement and opened the elevator. Then I reached by car and placed my bags and departed from your hotel, then I was called twice within two hours to confrim that I had checked out. I replied yes, but I am sorry to say that I will never be visiting your hotel again because I was extremely disappointed and felt harassed on why I haven't left the hotel. I wish your hotel the best.

Kw Families - 05/10/2018 AccorHotels certified review
« Wonderful! »

Totally relaxing whilst being looked after by the most professional staff I have ever come across.

Adele J. Friends - 05/10/2018 AccorHotels certified review
« Wonderful relaxing stay »

From the airport on landing to drop off this hotel was faultless.. We will look for the Sofitel wherever we go and hope it’s as good as this one.

Andy M. Couples - 05/10/2018 AccorHotels certified review
« Fantastic »

Service, food,staff and hotel was the best I have ever had. Thank you I will be back.

Anonymous Couples - 05/10/2018 AccorHotels certified review
« Relaxing Break »

We enjoyed our stay and your staff are brilliant. We would have liked the poolside restaurant to have stayed open a little longer.

G. Families - 04/10/2018 AccorHotels certified review
« Great stay at Sofitel the Palm Dubai »

I had a great stay with you : beautiful rooms, very nice food, friendly staff, an amazing pool,... Could I ask you one more service : can you send me the recipe of the "red snapper Bouillabaise" of the Porterhouse restaurant, one of the best fish dishes ever ?

Anonymous Couples - 04/10/2018 AccorHotels certified review
« amazing »

Very nice room. awesome shower and bed. Pool area very relaxing. Excellent breakfast

Peter P. Couples - 04/10/2018 AccorHotels certified review
« very pleasureable »

Enjoyable, relaxing stay. Hotel was very luxurious and bedroom was awesome. Room for improvement - 1. Costs - whilst expecting costly food and drink it was more expensive than thought. 2. Access - difficult finding the shop as access was often blocked due to pool cleaning 3. Bell hops - whilst very friedly there was an expectation that you tipped them - not experienced that in any other hotel 4. More Gluten free options / information required 5. Many people were burning feet on the sand so some flooring is required 6. Room storage poor - lack of coat hangers and space for suit cases, hooks for towels despite a brilliant room 7. Aggressive or intimidating people selling water sports - just get them to back off and I would be more inclined to use 8. Tour of the complex would be nice rather than just a guide especially in a buggy - but make it optional

Anonymous Families - 04/10/2018 AccorHotels certified review
« It was fantastic! »

The staff was amazing.Everybody was friendly and helpful!Mainly recommend for families with baby.Special thanks for Dennis from the Recepcion,Udith from the Pool,Ian from the World Eatery! Best Regards

K. Friends - 04/10/2018 AccorHotels certified review
« Magnifique! »

All was perfect!!!!

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