Hotel - ibis Phuket Patong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Phuket Patong Hotel

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3.5/5 1,614 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 1pet up to 10Kg. is allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Well-being
    • Massage (Paying)
    • Sauna (Nearby)
  • Golf course 18 holes  (Nearby)
  • Beach and water sports
    • Boat excursions
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities
    • Bicycles rental
    • Bowling (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 258 rooms
  • 258 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Opening windows
    • Remote control TV
    • Baby bed
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • WiFi in your room
    • Manual temperature control
    • Computer
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,221 reviews

Our guest reviews for ibis Phuket Patong

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,614 reviews
TripAdvisor review
Friends getaway - 04/06/2018
« IBIS Phuket - It's an upscale budget hotel »

Staff is very good, hospitable and clear in communication. Located within walking distance to Patong beach, plenty of restaurants and pubs around with many cuisine options, walking distance to Bangla road where night life is amazing, closer to Jungceylon shopping mall

Our hotel has responded to the review
Our hotel has responded to the review

Dear srinathp1967, Thank you for a positive review of your stay. It is always a pleasure to receive positive feedback. We are happy to hear that your time here was relaxing and that you were able to take home pleasant memories. We look forward to welcoming you back! Warm Regards, Kirill M.

TripAdvisor review
Family - 01/06/2018
« WORTH STAYING »

We stayed with FAMILY & it was worth staying... Close to patong beach. Rooms are comfortable . Bathroom TOO!!!!!!!!! small...We eat VEG 'JAIN' FOOD, so breakfast was NOT GOOD for us, otherwise for regular traveller Brkfst is GOOD.... Will come & stay again at IBIS!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear pareshjaain, Thank you for recommending our hotel! We are happy to hear that you had a wonderful time in Phuket & look forward to welcoming you back! Warm Regards, Kirill M.

AccorHotels certified review
A. K. Families - 30/05/2018
« Good »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kwangho Ahn, We very much appreciate your comments regarding your stay at the ibis Phuket Patong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghali

AccorHotels certified review
Wendy Y. Families - 29/05/2018
« Satisfy »

Satisfy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy Fung Ping Yuen, We very much appreciate your comments regarding your stay at the ibis Phuket Patong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghali

AccorHotels certified review
Calvin T. Families - 29/05/2018
« Bad »

Hate this hotel. I stayed ibis phuket patong on 20-23 may 2018. I already told the customer service to send the invoice to me when checkout, but until now i didn't receive the email. I wanna claim my missing miles!!!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for sharing your feedback. Our team already has gotten in touch with you directly to assist. After reviewing this reservation, you did not physically check-in at our hotel, therefore as per T&C of the program, membership points will not be credited. We look for your kind understanding of our policy. Sincerely, Kirill M.

AccorHotels certified review
Phonlavit M. Business - 22/05/2018
« Nice cosy hotel, good services »

Nice room, good services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Manchakra, We very much appreciate your comments regarding your stay at the ibis Phuket Patong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghali

AccorHotels certified review
Sameeruddin K. Couples - 19/05/2018
« I was charged twice. »

Hi I don't know how u have trained your staff but I have been charged twice from my savings account, even after informing them they forced me to pay them. Now I have no one I can contact.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you for taking the time to tell us about your experience at the ibis Phuket Patong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We have looked in to your inquiry and determined that there was no double charge, as the first transaction was a security deposit authorization on arrival, and the second transaction was an actual payment on departure We have reached out to you in private email to clarify further. Thank you again for your feedback, we would be delighted to welcome you back. Sincerely, Kirill M.

AccorHotels certified review
R. O. Solo - 18/05/2018
« Bon staff , agreable hotel »

Bon check in , bon staff , hotel propre

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Phuket Patong. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

TripAdvisor review
Family - 14/05/2018
« Poor service and room »

1. Service took very long time at breakfast only for taking spoon 10 to15minute 2. Wall is not sound proof.can hear other room sound clatter 3. Bathroom leaking on the top 4. Tv very poor sound and picture

Our hotel has responded to the review
Our hotel has responded to the review

Dear roshnish. Thank you for taking your time to share constructive feedback. It is indeed not our usual standard of service that we aim to offer, please accept my sincere apologies. Rest assured your comments were shared with relevant departments to ensure it is rectified. We hope to have a chance to welcome you back so that we may offer our usual high level of service. Warm Regards, Kirill M.

AccorHotels certified review
Mel Couples - 13/05/2018
« Small budget hotel »

Check in and out easy. Staff friendly. Rooms small, good for only a few nights stay. Close to beach. Breakfast average. Comfy beds and clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jackson, We very much appreciate your comments regarding your stay at the ibis Phuket Patong. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Sukumar Friends - 12/05/2018
« Not worth to money »

Room and facilities are poor not even a lock to toilet door. Room doors are not operating correctly. Staff are irresponsible. Waste for money. Not worth staying .

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the ibis Phuket Patong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

AccorHotels certified review
T. W. Couples - 10/05/2018
« Satisfied »

Staff were nice. Restaurant was dirty and there were many ants and bugs Dust in room. Overall satisfied

AccorHotels certified review
Phelan R. Families - 01/05/2018
« Very good »

The rooms and customer service was excellent. The breakfast was very limited. All other hotels have a chef that makes omelets upon request. There were no changes to the menu for our entire 7 night stay. This needs work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phelan R., We very much appreciate your comments regarding your stay at the ibis Phuket Patong. It is always a pleasure to receive positive feedback. I will share your comments regarding breakfast with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill M.

AccorHotels certified review
Tarin Families - 27/04/2018
« great location »

Overall, i am glad that i stayed here. It was 10 minutes walking to the beach. There was a nice restaurant just next to this hotel. I love the view from our 5th floor room. The food were not so yummy though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tarln, We are delighted to read that you enjoyed your stay with us at ibis Phuket Patong. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill M.

AccorHotels certified review
Hghg75 Families - 27/04/2018
« nice stay in an affordable accor hotel »

it was a nice stay at ibis phuket patong. the hotel location was good, close to the beach and everything you needed. the staff were so nice and helpful, the breakfast was ok although the menu was the same every day. the room was small but it had balcony and very very comfortable bed, liked it so much! definitely will come again if I visit phuket another time :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear hghg75i, Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback from our loyal customers. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Sincerely, Kirill M.

AccorHotels certified review
Elisabeth Friends - 26/04/2018
« OK place to stay in Patong for a couple nights »

Cons: I was disappointed with the condition of the room. The bathroom was cramped and had visible wear and tear (e.g. the shower head holder was broken). The hairdryer and electical outlet in the bathroom didn't work, but I didn't bring this up to staff since we were only staying a couple nights. Pros: Decent pool and location. Excellent breakfast buffet with several options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, We are happy to read that in overall, you enjoyed your stay with us. Thank you for sharing your feedback. Rest assured this was shared with the team as we always look for ways to enhance our services. We would be delighted to welcome you back in the near future. Sincerely, Kirill M.

AccorHotels certified review
Alan M. Friends - 23/04/2018
« Decent hotel - shame about the staff »

The hotel overall is good, the pool is nice and the place is spotlessly clean. However, the staff are pretty shameful. I am a member, a silver member. in just over 2 years of membership I have amassed over 50 nights in accor hotels. The amount of times I was told I was "ONLY" a silver member was shameful. Check in staff said oh your not entitled to this, youre only silver, bar staff - you cant have that, you are only silver. Oh youre accor card is only for points, youre only silver, we cant offer you anything. This is the type of things the staff would say to me. Loyalty cards are meant to increase loyalty. Well, I am sick of 'only' being a silver member. im currently researching the best competitor loyalty scheme and will switch my hotel preferences. Accor - you have lost a customer. Probably wont care - afterall I am 'only' a silver member.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience. We sincerely value feedback from our loyal customers. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Kindly note that the benefits for all levels of membership (Classic, Silver, Gold & Platinum) can be applied maximum to 2 rooms, as per T&C of the membership. Third room, even booked under the same name is not applicable to receive the benefits or earn points. Please accept my sincere apologies if this was not well explained by the Reception staff upon arrival. Our Elite Silver guests at economy ibis brand hotels, are entitled to complimentary late check-out, complimentary welcome drink (non-alcohol) & bonus earn points. Thank you for your constructive feedback, which will be shared with our central team as we always look for ways to enhance our services. We are indeed disappointed that we did not offer a desired level of service. We would be delighted to have a chance to welcome you back in the near future, so that we may have an opportunity to exceed your expectations. Sincerely, Kirill M.

AccorHotels certified review
Tony W. Families - 23/04/2018
« Excellent in every respect. »

Staff as always go out of their way to accommodate guests.They are friendly , cheerful and truly embody the spirit of Thailand.We had a family room and the girls loved the bunk beds.Everything went smoothly and we had a wonderful time ... the girls loved the pool area.

AccorHotels certified review
Moidutty Families - 22/04/2018

Good breakfast. Good supporting staff. Bathroom was filled with drainage smell. No liquid soap was filled in washbasin side even if it was reported. Rest everything was quite fine.

AccorHotels certified review
Peanut Couples - 11/04/2018

Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Peanut, We are delighted to read that you had an excellent stay with us. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kirill M.

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