Hotel - ibis Phuket Patong
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Phuket Patong Hotel

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3.5/5 1,572 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 1pet up to 10Kg. is allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Massage
  • Golf course 18 holes  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Bowling (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 258 rooms
  • 258 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 24 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for ibis Phuket Patong

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,572 reviews
TripAdvisor review
Solo travel - 14/11/2017
« Comfortable and clean »

I like this hotel for the location. Easy to reach the beach, the food stalls and shops and entertainment. The hotel is clean and comfortable, nice bed, good shower, tea and coffee and water supplied, there is a safe. Only negative thing is there is not much storage space and would be good to have more hooks for hanging clothes etc. Good value hotel. Nice swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LizinKL, Thank you for taking your time to leave a positive review on TripAdvisor. We are delighted to read that you had an excellent stay here at ibis Phuket Patong. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill M.

TripAdvisor review
Friends getaway - 02/11/2017
« pleasant stay »

overall, this stay was great! staffs are helpful and friendly. Bed rooms are clean and bed are comfortable as well. i went there during peak season(i supposed so) and the check in process is still smooth. Like!

Our hotel has responded to the review
Our hotel has responded to the review

Dear 765angie, Thank you for the 5 star rating & recommendation. We are delighted to see that you enjoyed your stay in our hotel and that our friendly staff made it a success. We look forward to welcoming you back in the near future! Warm Regards, Kirill M.

TripAdvisor review
TravelingSmithy Business - 02/10/2017
« Patong Phuket »

I needed a central Patong location for four nights while in Phuket. Ibis is a consistent brand in the Accor group, & the Ibis Patong did not dissappoint. Excellent staff from Check In to Check Out. Nice breakfast with extensive selection of Asian & Western foods. I was upgraded to a Family Room which gave me that little bit extra room. The Balcony overlooking the Pool was great, allowing fresh air on a regular basis even in thew hot steamy days.Room was quit & peaceful for sleeping. Location was great with easy access to Airport & local shops, bars & cafes were on your door step. Thanks. Was a great stay. Be back :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear TravelingSmithy, It is a pleasure to read that you will return to stay with us in the future. We are delighted to see that you enjoyed your stay with us and it is a pleasure to read that you appreciate the location of our hotel, the cleanliness of the rooms and the friendliness of our staff. Thank you very much for choosing ibis Phuket Patong and for taking the time to leave a comment on TripAdvisor. Warm Regards, Kirill M.

TripAdvisor review
Friends getaway - 27/09/2017
« Good Place to stay »

Nice hotel. Really close to the beach. Good ABF. Surround with 24 shop, pharmacy shop and restaurants. It's good to stay here with friends or family. Have lots of parking that's really good for Phuket hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pppingp0ng, Thank you for the 5 star rating & recommendation! We pride ourselves on delivering a consistently good service throughout and I was very happy to read that this was your experience. We look forward to welcoming you back! Warm Regards, Kirill M.

TripAdvisor review
Couples - 04/09/2017
« Short Gateaway Break »

Hotel quite good location, but not so near to shopping area such as Jungceylon and other. Staff helpful and rooms clean but no toiletries provided except for shower gel. Breakfast quite good can't comment much as I only have the ABF due to non Halal for other food..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed A, Thank you for sharing your positive experience! It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We look forward to welcoming you back in the near future! Warm Regards, Kirill M.

TripAdvisor review
Couples - 27/06/2017
« Great Stay »

We have just come back from staying 7 nights here. The location is great, you have a great Aussie Bar opposite, a mini mart, chemist and surrounded by restuarants. You are at he quieter end of Patong but only a short walk to the crazy of Bangla Road. The staff were friendly and happy to help you. The rooms are small but was very clean, bed was comfy, we slept very well. We particularly enjoyed the pool area, the food by the pool is amazing and i had the BEST massage by the pool that i have ever had in Thailand. Wifi in the room was great, but not so great by the pool, but that didn't bother me as i had plenty of books to read. This place is amazing for the money, the best IBIS i have ever stayed in and we will back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 3mcglynns, Thank you very much for the 5 star rating & recommendation! We are delighted to read that you had an excellent stay here at ibis Phuket Patong. You perfectly described our hotel as "amazing value for money"! We look forward to welcoming you back to Phuket in the near future. Warm Regards Kirill M.

TripAdvisor review
Solo travel - 18/06/2017
« EXCELLENT SERVICE »

Stayed at the IBIS Phuket Potong, from 13-15 June. Was given a room with a verandah over looking the swimming pool. Good enough space and clean. Hotel location is good, close to walking distance to a night out. As I did not book for breakfast during this period, the hotel operation manager, Kirill was kind enough to offer me "breakfast included" stay. The staff members especially the team leader, (I could not remember her name) were very pleasant in their interaction with guests. this include the staff members at the restaurant. I have found them to be warm and sincere in their service. Keep up to good work ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, It was a pleasure to welcome you at our hotel. Thank you very much for your praise, it is certainly a pleasure to receive positive feedback. I will share your compliments with our team, as it will serve as a positive encouragement in delivering great service. Thank you for staying loyal to AccorHotels, we look forward to welcoming you back to Phuket in the near future! Warm Regards, Kirill M.

TripAdvisor review
Family - 26/03/2017
« Simple and Comfortable »

Membership recognized immediately and it´s more efficient than Ibis in Jakarta. Have all the basic facilities you expecting to get from budget hotel. When arrived, my wife have to take care 2 kids and there was no one help from hotel help me carry 2 luggages and baby stroller

Our hotel has responded to the review
Our hotel has responded to the review

Dear c_chongaik, Thank you for sharing your experience! It is a pleasure to read that you enjoyed Elite Le Club AccorHotels benefits offered at our hotel and found our hotel to be value for money. We look forward to welcoming you back in the near future! Warm Regards, Kirill M.

TripAdvisor review
Family - 21/12/2016
« Trip to Patong »

A bit lengthy for the checkin and no Bell boy servive so we have to handle all our luggages ourselves to our room even though there were some staffs available at the counter. The room is a bit dusty. The Pool water was quite milky and sandy below ( I wonder how often they clean the pool). I stayed 4 nights but used the pool only once. The Breakfast staffs were friendly and courteous and the breakfast was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear pongthiamk2016, Thank you for an overall positive review of our hotel! We are delighted to see that you enjoyed your stay in our hotel and that our friendly staff made it a success. Indeed concierge and bell boy services are not available in our hotel. As a 3 star, economy hotel brand we offer consistent, friendly, but limited services for a competitively low price. I am pleased to confirm that we do provide self-service, airport-style luggage trolleys for the guests convenience. We look forward to welcoming you back in the near future! Warm Regards, Kirill M.

TripAdvisor review
Couples - 30/11/2016
« Great Stay »

It was a pleasant stay. The hotel is very near to the beach and was in vicinity of most happening place in Patong Beach area. Totally Satisfied with the stay an dit will be a memorable one. Pick up and drop facilities are available all across patong area and no need to worry about that and the name IBIS itself serves your purpose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 266ravitejar, Thank you for the 5 star rating and recommendation! I was very happy to read that you enjoyed every aspect of your stay. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill M.

TripAdvisor review
Friends getaway - 08/09/2016
« Relaxing Escape! »

Me and my friend had an amazing and relaxing stay in this hotel. Everything was awesome, all the staff are friendly. The location was good as it was quite minutes away from bangla road where the main party is. Thank you Ibis. I really did feel welcome. See you again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miracle Jesa Z, Thank you for the 5 star rating & recommendation! We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill M.

TripAdvisor review
Friends getaway - 08/08/2016
« 3 Stars Hotel with Fabulous Facilities »

Big swimming pool and excellent customer service by front desk staff. The room is adequate size but able to fit in with 2 persons. If you are looking for a room with great location and "OK" facilities - swimming pool, bar, great food and affordable price. Ibis Patong is definite suits your needs. It's within 2-3 minutes' walking distance to Patong Beach and 5-7 minutes to Jungceylon.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the 5 star rating! We are delighted to read that you had an excellent stay here at ibis Phuket Patong. It is a pleasure to know you enjoyed your visit and the facilities in our hotel. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill M.

TripAdvisor review
Solo travel - 01/08/2016
« Nice Stay »

Early and fast check in. Met Kirill the operation manager who welcome me with a big smile. Certainly above my expectation. Only disappointment is no room service at night. Well done to Kirill and his team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear acealan, Thank you very much for your compliments! It was a pleasure to welcome you to our hotel. I will make sure to share your comments with the rest of our team. We would be delighted to have you back in the near future! Warm Regards, Kirill M.

TripAdvisor review
Friends getaway - 27/05/2016
« Small, cheap, average »

Initial arrival to check in was uncomfortable as the reception foyer was not air conditioned and very warm. Very small rooms but okay for the price. No face towels provided, and only hand and body soaps and a shower cap, ie no extras. Floors in the room were very dirty underfoot, feet were black and gritty after walking over them barefoot. TV reception was poor and very intermittent but we did have heavy rain. Pillows were large, firm and very uncomfortable but otherwise the bed was comfy. Aircon was pretty good. Pool shuts too early at 7pm. This hotel is popular with Russian tourists. Staff were all exceptionally helpful and polite! Restaurant food was good and very reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan&Saffron, Thank you for staying with us at ibis Phuket Patong, and for taking time to write these valuable comments. Thank you for mentioning restaurant quality, the friendliness of our staff and the great value for money which we offer. At ibis, our goal is to provide great service and comfortable accommodation at competitive prices. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill M.

TripAdvisor review
Family - 15/05/2016
« Great value for money hotel »

Great value for money hotel. Good location, and excellent service. Nice pool setting and a great massage next to the pool. Overall, excellent value for money for a 3 star hotel in a prime location, close to the beach, and not too far from the central night life and main shopping centre. Only negative was the breakfast, which was a big notch below other Ibis's across Thailand. However, there are plenty of eating options very close to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PViews, Thank you for the 5 star rating & recommendation. It is a pleasure to welcome you back to our hotel! We are delighted to see that you enjoyed your stay with us and it is a pleasure to read that you appreciate the location of our hotel, pool facilities and the friendliness of our staff. Thank you for taking the time to tell us about your experience. Warm Regards, Kirill M.

TripAdvisor review
Solo travel - 25/03/2016
« Nice, clean room & good breakfast »

My stay was ok. Check in was very fast & friendly. My room (519) was ok. Shower gel was not refill when I entered but was not a big issue where the housekeeping immediately shows up when I called to request to refill. Just want to let you know that the light for balcony is not working. I just realized it on my last day there. Not important for me since not using it. The water pressure was not consistent. Sometimes good sometimes can be slow when taking shower. The water temperature was the same. I turned to blue (cold) but suddenly i will get the hot water then back to cold after a while. It's weird. Room was clean! Breakfast was good too. Change of flavor/ingredients for fried rice, noodles & porridge. Perhaps you can change the name from Rice Soup with Fish or minced chicken to Chicken Porridge or Fish Porridge :). Just my 2 cents. Although the location is bit far to Jungceylon but I will stay there again if I go to Phuket again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear firdausmerican, Thank you for taking your time to reccomend our hotel. It is a pleasure to know that in overall you had a great stay with us. Thank you for mentioning the cleanliness of the room, the friendliness of our staff and the great value for money which offers the hotel. At ibis, our goal is to provide great service and comfortable accommodation at competitive prices. Please accept my apologies for issue with water pressure & light bulb in your room. I am pleased to confirm that our engineering already rectified these issues. Thank you again for leaving a positive review, we would be delighted to welcome you back! Warm Regards, Kirill M.

TripAdvisor review
Friends getaway - 05/03/2016
« Good Accomodation for Traveller »

This is a Good accomodation for traveller which wish to spend more time for sightseeing than staying in the hotel. The breakfast is of average quality but enough and with a variety of foods available. Cleaning service is poor and had to remind more times for cleaning the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear enric0gabrieleg, Thank you for taking your time to leave a positive review of our hotel. Thank you for mentioning great value for money which our hotel offers. At ibis, our goal is to provide great service and comfortable accommodation at competitive prices. Please accept my apologies for any delay with daily housekeeping service. Kindly note that our daily cleaning service is done between 8am & 5pm daily in queue order on first come, first serve basis. Any special request to clean the room earlier is subject to availability, however, we do guarantee that the room will be cleaned daily between these hours. Thank you again for taking your time to review our hotel and we look forward to welcoming you back! Warm Regards, Kirill M.

TripAdvisor review
Couples - 29/02/2016
« Get what you pay for »

Not really walking distance to Bangla Road as described, the rooms are very basic and of a shoe box size. The hotel facilities are good, and the foyer area is nice. The service by the receptionists was not at a high standard. Wouldn't stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KatieF506, Thank you for taking your time to compliment on the value for money that our hotel offers. At ibis, our goal is to provide accommodation with basic necessities at competitive prices. Our location is a short 10-15 min walk to Bangla Road and Jungceylong Shopping Mall; we are indeed not right in the center of Patong. Many of our customers find this a plus, as we are located far enough from the noisy entertainment area and close enough to reach it by foot. It is certainly disappointing to hear that you would not be returning to stay with us, despite finding our hotel to be good value. We would be delighted to welcome you at other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill M.

TripAdvisor review
Solo travel - 11/02/2016
« Nice hotel close to downtown »

The hotel is centrally situated, walking distance to the beach as well as the downtown. Although the tour lady was very helpful and friendly, I am afraid I cannot say the same for the reception people. As I was going to leave early in the morning, I wanted to check out a night before. It was impossible. I have already paid my bill and there is no minibar in the hotel, so I have asked them again but They kept telling me the reception is open 24/7 so I have to check out in the morning. Obviously I had no choice. The massage at the hotel by the pool is very good and reasonably priced, no need to go outside. When you book your snorkelling tour make sure the price includes fins o/w they charge you 200 extra for rental.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alev O, Thank you for for the 4 star rating and your feedback. It is a pleasure to know that in overall you enjoyed your stay and our facilities. In regards to check out, kindly note that while the bill may be paid on the evening prior to departure, actual check-out must be done upon departure. Our staff will review any additional charges that may arise as well as inspect the room for any left behind items. I am pleased to confirm that if the bill is already settled, this process should not take more than couple of minutes. Thank you again for taking your time to feedback and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill M.

TripAdvisor review
Solo travel - 11/11/2015
« Ibis Patong »

A very enjoyable stay with friendly staff and good food. Only slight negative was allowing smokers in the open plan reception and bar which made for an unpleasant atmosphere and the shocking price of Phuket taxis

Our hotel has responded to the review
Our hotel has responded to the review

Dear RIchley86, Thank you for taking the time to review our hotel. We are delighted to see that you enjoyed your stay in our hotel and that our friendly staff made it a success. We look forward to welcoming you back to sunny Phuket in the near future, and please don't hesitate to also visit other ibis Erawan Thailand hotels in Bangkok, Hua Hin, Pattaya, Samui & Krabi. Warm Regards, Kirill M.

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