Hotel - Novotel Dubai Al Barsha
Novotel Hotel Novotel Hotel

Novotel Dubai Al Barsha Hotel

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4.0/5 1,333 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 399.20 AED Non member rate
From 359.28 AED Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DUBAI INTERNATIONAL AIRPORT (Paying)
    • DUBIA INTL AIRPORT (Paying)
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Roller-skating (Nearby)
    • Volley ball facilities (Paying, Nearby)
  • Skiing
    • Cross country skiing (Paying, Nearby)
    • Ski hire facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.357 rooms, 19 suites, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

  • 465 rooms
  • 366 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Suite TV
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 6,331 reviews

Our guest reviews for Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,333 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Bita A. Friends - 13/02/2018
« Good location memorable stay there »

I do liked your hospitality and all the staff working there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bita a., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha. Your appraisal is our best rewards as we strive for excellence in hospitality. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Mostafa Business - 13/02/2018

I am not satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mostafa Mamdouh Mohamed A., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. It is saddening to read your review and that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is paramount to us. We would please request you to share more details on how we could have improved your satisfaction further. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Cyril Solo - 13/02/2018
« Very noisy room... »

My first three weeks were great in Delux Room. Then I have been moved to the standard room which was very noisy from the street... and small. A shame for a one month client! I even left the hotel 2days before my check out. Note that I already answer the questionnary for the deluxe room. The notation was very better!

AccorHotels certified review
Twila B. Solo - 13/02/2018
« My birthday weekend stay in Dubai »

I have stayed at this location before last year with my son, because I had outstanding service I returned this year for my birthday weekend. From check in, to valet parking, to cockails in the bubbles lounge. Everything was fantastic. The afternoon on my birthday after I returned to my room I had a piece of cake with a note wishing me a happy birthday and thanks for for choosing this hotel. I joyed my stay and I will return again and again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Twila B., Thank you for your return visit and for confiding in us on your birthday weekend! We are truly delighted of your review regarding your stay at the Novotel Dubai Al Barsha. Your appraisal is our best reward as we strive for excellence in hospitality. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcoming you back amongst us and we thank you for your continuous patronage for Novotel Dubai Al Barsha. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Sholeen M. Families - 12/02/2018
« the hotel and service were both great. »

We stayed with you in room 2400 for 7 nights from 23/01/18 - 30/02/2018, we upgraded the room upon arrival as it was a long stay for two people in a small room. there were moments when the front desk staff as well as the concierge staff were very unfriendly but these moments were made up by the extremely friendly and attentive members of staff. The room was cleaned to our satisfaction everyday and breakfast was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sholeen M., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha especially regarding your room cleanliness and breakfast experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It was our pleasure to have upgraded your subject to availability on that day to ensure to you the maximum comfort. We are however surprised to hear about you experience with the reception and concierge team; if you may please share more details as it does not reflect our usual high standard of performance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Martin Z. Families - 12/02/2018
« A good stay »

We were wellcomed warmly by all the staff - from the bellboys to the man at reception. I had booked a junior suite for four people, but nobody had thought of making the sofa bed before our arrival. We arrived late at 2:30 am and had to wait for the bed to be made. The room was a very nice size for us. However, the sofa bed could have been wider. It was very small for two people sharing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin Z., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologise greatly for the inconvenience caused for the sofa bed not being made on time. Please rest assured that the above is not a true reflection of our usual high level of performance and further investigation by the concerned head of department is ongoing. Please accept our sincere apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Lone_traveller Business - 11/02/2018
« Good »

It was good. I'm a regular customer in Novotel Hotels. I like the friendliness of the staff. This time, as well as my previous visit, my only complain was about the hotel WiFi. It was slow. Even though i was given a voucher this time, it was the same as if i had no voucher.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tareq A., Thank you for your return visit! We very much appreciate your comments following your stay at the Novotel Dubai Al Barsha and we appreciate your continuous patronage. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are however sorry that the wifi speed was not up to the level as we currently are undertaking a system upgrade for a better internet convenience for our guests. We apologise for the inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Sami A. K. Families - 11/02/2018
« Amazing stay , spacious appartment »

the twi bedroom appartment was spacious with all the facilities needed it was beyond my expectation. The breakfast was better that the last time I stayed at the hotel. However I wish that the stay would have been abit cheap but overall ill would love and will be coming back to the same hotel next time I come. And thank to you my father inlaw lived the place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sami Al K., Thank you for your return visit! We are delighted of your review and comments following your stay at the Novotel Dubai Al Barsha especially that your father-in-law has also very much enjoyed his stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive for excellence in hospitality. We thank you for commenting on the improvement of our breakfast as our aim is to provide to you the best quality of products and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Eid Families - 10/02/2018
« Short stay »

Hotel location is fine ,hotel management takelong tume ti respond , like my case i asked for two nights refund. Till this moment is bending for action , follow up messages has been addresed to mr Sameh , i hope to be finalized soon ,during check out you will find many hotel staff Aprix. 5 persons. around you every one is looking to you aiming to receive tip!!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eid A., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It has been brought to my attention that you found the bed comfort not to your satisfaction: please accept our regrets. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is paramount to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the meantime, we kindly request you to please bear with us as your refund is in progress and the bank has been made aware to prioritize the same. Sameh, assistant front office manager will be liaising with you duly once processed and hence you may check your back statement. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Anonymous Business - 10/02/2018
« A. »

thanks allot

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mushtaq A., We very much appreciate your review regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Shiko Business - 09/02/2018

Not good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sherif T., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is paramount to us. We would therefore request you to please share details on how we could have improved your satisfaction further. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Mohammed A. Business - 09/02/2018
« Very Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed Abdulrahman A., We very much appreciate your review regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Fuad A. A. Solo - 07/02/2018
« Wonderful hotel »

The hotel staff friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fuad A., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha especially to highlight the professionalism and hospitality of our team members. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Abdul H. Families - 07/02/2018
« To improve your hotel service and quality of breakfast »

I stay 3 nights in novotel al barsha it was not a good experience worst breakfast small rooms and not comfortable improve your service and quality to make better service and saticfaction from your customers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shakeel A., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is paramount to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence as this does not reflect our usual high quality products and services that we aim for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Saeed I. Families - 07/02/2018
« I felt at home due to the friendly, easy going and receptive attitude of the entire staff at the hotel! »

It was like being home. Every service was promptly and effectively provided. The staff at the hotel from the front desk and all departments is very friendly, courteous and always willing to help the customer which makes Novotel Al Barsha a wonderful place to stay when visiting Dubai!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Saeed I., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha especially devoted to the genuine attentiveness and courteousness of the team who made you feel like family indeed. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for recommending us, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Timothy L. Business - 06/02/2018
« Above average »

The service from the front desk staff were excellent. Remembering regular guests' names and always providing the best service in the shortest amount of time. It is worth mentioning that Kai (front desk) is exceptional in her work and is always friendly. However, room keeping service needs to be improve. I hung the clean up room notice on the door and left the room at 8.30am. I was disappointed to see that my room wasn't clean when I returned at 3pm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Timothy L., Thank you for your return visit! We very much appreciate your review and comments regarding your stay at the Novotel Dubai Al Barsha especially to Kai at the reception for her guest passion and exceptional service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have however noted that your room was not cleaned promptly. Please allow us to investigate on the source so as to avoid the same misadventure in the future. Please rest assured that the mentioned is an anomaly and not as per out usual high standard of performance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Ann+colette Families - 06/02/2018
« Best experience ever »

I went to Dubai for a triathlon with my sister and my bike. I was expecting a normal room for us too, but had asked for some space to put my bike. I had originally booked IBIS hotel because NOVOTEL was a bit over my budget for this time. I am used to IBIS as they are everywhere in France and they never disappoint. My sister and I didn't expect anything over the top, but we were upgraded to a suite in NOVOTEL when we arrived. The staff was extremely kind to us and very helping, it was the best I've ever met, even for Dubai. I've stayed in nice hotels before, in Dubai and it was standard in terms of service, this stay is one to remember. The suite was A-MA-ZING, so clean and quiet, the whole hotel was clean, very well looked after. Breakfast was delicious, with lots of choice and no kindness from all staff (even between themselves). My sister and I are very grateful for this experience. I will definitely book IBIS/NOVOTEL again in Dubai, they are very humane, professional and attentive. It was the best experience ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann T., It is truly gratifying to read this heartening review of yours following your stay at the Novotel Dubai Al Barsha with your sister for the triathlon. We are truly delighted that the whole team of Novotel has gone above and beyond your expectations to ensure you a most comfortable and memorable sojourn especially in terms of anticipating your needs as you have mentioned. We are overwhelmed to read that the professionalism and guest passion of our team members has been commented as the best you have encountered. It is always a pleasure to receive very positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement we strive for excellence in hospitality. We are very pleased that the room itself, cleanliness and breakfast experience have been enjoyable. We thank you for recommending us and we hope that on your next trip to Dubai, we will have the honour to welcome you back Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Zona Families - 06/02/2018
« Amazing »

The staff were extremely nice and helpful. The room was clean and spacious. But some of the bathrooms were leaking and therefore the floors were constantly wet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hawazen A., We are truly delighted to receive your review following your stay at the Novotel Dubai Al Barsha especially to read your kind words regarding the helpfulness and hospitality of our team members and on the cleanliness of the rooms. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Hans J. Business - 05/02/2018
« Lovely stay »

Inspite of hectical time, phantastic service delivered by practically all staff. The people at the reception are great, always a smile, always very friendly. I remeber very well Ms Kai, just always very helpful and cheerful

Our hotel has responded to the review
Our hotel has responded to the review

Dear J. Z., Thank you for your return visit. We are truly delighted of your review and comments regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with the reception team and Kai for their exceptional service and guest passion. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

AccorHotels certified review
Anonymous Business - 05/02/2018
« I was very satisfied with my room and the hotel amenities (restaurants, bar, fitness) for the week I stayed. »

The room was comfortable and always clean. I enjoyed the breakfast restaurant very much, with many choices and high quality. I was able to use the fitness center and thought that it was of very high quality.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James A., We are delighted of your review and comments regarding your stay at the Novotel Dubai Al Barsha especially in terms of cleanliness, comfort, meal experiences and recreational facilities. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

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