Hotel - Novotel Dubai Al Barsha
Novotel Hotel Novotel Hotel

Novotel Dubai Al Barsha Hotel

4.0/5 1,633 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • DUBAI INTERNATIONAL AIRPORT (Paying)
    • DUBIA INTL AIRPORT (Paying)
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Japanese
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Outdoor tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions
    • Snorkelling/Scuba diving center (Paying)
  • Bicycles rental  (Nearby)
  • Ski hire facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.465 rooms, 100 interconnecting family rooms, 89 fully furnished suites, free for 2 kids under 16 sharing their parents' room.

  • 465 rooms
  • 60 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 100 family rooms
  • 100 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Suite TV
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,946 reviews

Our guest reviews for Novotel Dubai Al Barsha

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,633 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 13/12/2018 TripAdvisor review
« federico bassi »

the complimentary gifts are always appreciated. Free drink ok (but many times the barman has to check with the reception if the voucher is valid or not, I do not know why!!). The fruit or biscuit plate is a good idea also appreciated but they have to be fresh and of good quality otherwise better not to give. Some people form the reception are really good and professional other it is really better to change their job! Big gap among them!!!I like you open again the restaurant of first floor that now became a high level lobby cafe!!! foll of nice people in the evening!!

Rowdha Friends - 09/12/2018 AccorHotels certified review
« Rowdha »

I was happy and satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would please however request from you your suggestions on how your satisfaction could have been improved regarding your breakfast experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

Arjun Couples - 08/12/2018 AccorHotels certified review
« Awesome »

Everything was great. Keep it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., It is a real pleasure to have had you sojourning at the Novotel Dubai Al Barsha. I am sure our entire hotel staff enjoyed catering to your needs as much as you have enjoyed your stay. Your accolades will be dutifully shared with the entire team for going above and beyond in delivering a high level of service to our esteemed guests. Thank you for taking the time to review your stay with us and we look forward to hosting you back in a near future. Sincerely, Souffian Zaeraoui Hotel Director

Nadia Friends - 08/12/2018 AccorHotels certified review
« Lovely staff, but there's room for improvement! »

The staff were friendly, we enjoyed the room service, and the location was great! Much improvement however needs to be given to the 'My Room' concept. The execution of the 'Music Room' we stayed in was amateur and devalued the feel of the room. The idea is encouraged however the professionalism of the implementation needs serious polishing and refinement. The room without the added decorations would have been a much more comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are sorry to read that our music- themed room has not been to your taste and have well noted your feedback. Rest assured that the same has been updated in our database and this room will not be assigned to you in the future; please accept our apologies. On the other hand, we will share your compliments to all our team members who have contributed in making your stay a pleasant one with their unmatched hospitality. Finally, Mrs. S., we hope to be able to welcome you and your friends for a superior experience very soon again. Sincerely, Souffian Zaeraoui Hotel Director

Simin E. Families - 07/12/2018 AccorHotels certified review
« Great »

I have stayed with my sister Nasrin, the main guest who did the booking was myself, my name is Simin. Kindly change the name to my name Simin. Very nice, I hope to be able to repeat my experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. E., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

Rohan Business - 07/12/2018 AccorHotels certified review
« Good »

A short but extremely pleasant one I must say.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We are truly honoured of your return stay and we very much appreciate your comments following your experience at the Novotel Dubai Al Barsha. We are glad that this time as well, your experience has been highly satisfactory. Rest assured that your compliments will shared with all those who have contributed in making your stay as pleasant as it could be. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

Abbas A. Business - 06/12/2018 AccorHotels certified review
« Excellent location and value »

Staying was wonderful, everything was arranged well. The staff were very good. Good rooms / price / location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for recommending Novotel Dubai Al Barsha to other travelers on our hotel website. It is gratifying to read that our hotel facilities and services have met your expectations. We look forward to welcoming you back among us for another bespoke experience. Sincerely, Souffian Zaeraoui Hotel Director

Anonymous Families - 06/12/2018 AccorHotels certified review
« Disappointed. »

My experience on your hotel, NOVOTEL Al Barsha had some improvements on your service. I stayed at the hotel for 2 nights. The cleaning for the second stay had not been completed, for example not emptying trash bins and not providing towers and waters. `I ought to have called the reception desk. Even though the were were provided, but they were a little bit not clean. I was disappointed with the service quality for the hotel. However, thank you for asking. Best regards, BH

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for choosing once again the Novotel Dubai Al Barsha and for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have shared to the housekeeping executive your review in order to improve on the quality of service and cleanliness of your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui Hotel Director

Jose R. G. Business - 06/12/2018 AccorHotels certified review
« wonderful »

Excellent reception from the balcony team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. g., Thank you for recommending Novotel Dubai Al Barsha to other travelers on this platform. It is gratifying to read that our hotel facilities and services have met your expectations. We look forward to welcoming you back among us for another bespoke experience. Sincerely, Souffian Zaeraoui Hotel Director

Damien L. Couples - 06/12/2018 AccorHotels certified review
« Satisfied »

My experience met all expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha and are please to note that your experience has been up to your satisfaction in many aspects of our products and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

Michael J. Business - 06/12/2018 AccorHotels certified review
« Very nice upgrade »

Received an upgraded room which was very nice. As a Gold member there was a delay in checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., It was a true privilege to have hosted you once again among us. We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha. We will also review your feedback with the concerned in order to avoid repeated occurrence on your next visit. Please be informed that when the hotel runs full, the team is unable to accommodate early check-in requests; please accept our apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

Monica L. M. Families - 05/12/2018 AccorHotels certified review
« EXCELLENT CUSTOMER SERVICE!!!! »

This was my first time visiting Dubai and I was very impressed with the hotel and staff. Your staff was very courteous!! I've decided to sponsor a trip every year and will tell my travel agent that Novotel is the only hotel I wish to do business with. Very speedy check-in and check-out process. Food and entertainment was excellent in all of the hotel restaurants and clubs....especially the Java Café!!! Just a quick walk to the mall so that it was easy of us to catch the Big Bus tour!! I am looking forward to returning with a group every year! Thanks to your hotel and staff for making my first trip to Dubai one I shall always cherish!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We are truly honoured that you have confided in the Novotel Dubai Al Barsha on the very first visit in Dubai. Your recognition will be shared with the entire team for their exceptional guest passion and hospitality in serving our esteemed guests the best way possible. Thank you again for sharing your experience, and we look forward to your next year's trip with your group again. For any assistance in the meantime, please do not hesitate to contact us. Sincerely, Souffian Zaeraoui Hotel Director

Amgad Y. Couples - 05/12/2018 AccorHotels certified review
« Comfort »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

Frans P. Business - 04/12/2018 AccorHotels certified review
« In general the Novotel Dubai Al Barsha has a strategic location, and is easy to be reached. »

My observations in brief: The hotel booking was very late, in fact at the same date of arrival. The hotel employees are very friendly, upon arrival they welcome there guests warmly. The provided accommodation has all the required comforts. The rooms are sufficiently large and provided with all comforts such as a television set, telephone and a large enough cupboard to hang your cloths in. Most of all the room is quiet with no noises from traffic or passing visitors in the hallway. The presented food and food variety is above average. The only draw-back is that upon arrival in the morning before noon, the rooms are not yet ready for new guests to occupy. The personnel at the desk were not able to indicate a time that the room would be ready to be occupied. The newly arrived guests are advised to wait without a time indication. However, it should be stressed that the hotel booking was made a few hours before arrival time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also note that our standard check-in time is at 2pm and check-out at 12 noon. If availability prevails, we may provide the room for early arrivals before the regular checkin time. We kindly request for the kind understanding pf our esteemed guests in order for all guests to enjoy the same privilege. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

Anonymous Business - 04/12/2018 AccorHotels certified review
« Confortable stay for business »

Upgraded to a two-bedroom suite room this time - very lucky but too much for just one-night stay for business

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui Hotel Director

Husein Business - 03/12/2018 AccorHotels certified review
« bad internet »

while the standard services are ok, but terrible speed internet is not acceptable for business visitor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui Hotel Director

Herman Business - 03/12/2018 AccorHotels certified review
« Disappointing »

Long waiting time at check in; no service for platinum members at check in; no room upgrade although this was promised during check in; no newspaper in the morning; no sitting place at breakfast so I had to go out to the coffee café and pay additionally again for breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Y., Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your loyalty with the group and for your patronage. We are disappointed to read that this time around we failed to commit ourselves to our usual high level of service. Please note that we do not have a designated counter for check-in for platinum members however we will take your feedback in consideration for further implementation. Our team try their level best to please all our esteemed guests and as during your stay we were on a high occupancy especially with families with suite bookings, upgrades, subject to availability could not be granted. Please allow us to investigate on your missed newspaper request with the team as well as the lack of seats in our 365 restaurant as these anomalies are not a reflection of our performance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Souffian Zaeraoui Hotel Director

Oruba W. Business - 02/12/2018 AccorHotels certified review
« Chairman »

Clean, simple and friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., We are truly honoured of your maximal rating for Novotel Dubai Al Barsha. We are delighted that you have enjoyed your stay with us. We hope to have the luxury to welcome you back for more amazing and memorable experiences and we thank you for your patronage. Sincerely, Souffian Zaeraoui Hotel Director

Mariz L. Business - 02/12/2018 AccorHotels certified review
« Pleasant stay »

Great location, friendly and helpful staff, clean and satisfied rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., We are truly honoured of your maximal rating for Novotel Dubai Al Barsha. We are delighted that you have enjoyed your stay with us. We hope to have the luxury to welcome you back for more amazing and memorable experiences and we thank you for your patronage. Sincerely, Souffian Zaeraoui Hotel Director

Errol Families - 02/12/2018 AccorHotels certified review
« Fabalous »

It was a wonderful stay at Novotel Al Bashar. From the time we arrived until our departure the service at the hotel was more than excellent. The staff were very attentive and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We very much appreciate your comments regarding your stay at the Novotel Dubai Al Barsha. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Souffian Zaeraoui Hotel Director

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