Hotel - Novotel Abu Dhabi Al Bustan
Novotel Hotel Novotel Hotel

Novotel Abu Dhabi Al Bustan Hotel

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4.5/5 587 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 249.00 AED Non member rate
From 224.10 AED Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor heated pool
  • Buffet Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • Buffet Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

  • 361 rooms
  • 250 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 13 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,620 reviews

Our guest reviews for Novotel Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 587 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Business - 19/10/2017
« Great »

Really Recommended, excellent room service food is great, ver clean and fast complimentary wifi. Great location very helpful staff and friendly. I am so satisfied with the hotel and recommend it for all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alijamalal2017, Thank you for reviewing your stay at Novotel Abu Dhabi Al Bustan here on TripAdvisor. We are delighted that you were pleased with your experience and was happy with the rooms, guest services and facilities during your stay. Thank you for recommending us highly and it will be our pleasure to welcome you again to another great stay. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Qadeer Business - 17/10/2017
« Convenient »

Overall it was a convenient stay as always. I would like to request the Novotel brand to improve the quality of their shampoo.

AccorHotels certified review
Yuk R. Business - 17/10/2017

Breakfast is good. Overall Ok, but standard rooms can be provided with at least a tea table, tea spoons, plates etc. as a minimum. Pls consider to provide hard disc access to the TVs to run videos directly from the pen drives or external hard disks. Toilet items may be improved in line with other hotels (Hoiday Inn, Danat etc.)

AccorHotels certified review
Ahmed H. Business - 16/10/2017
« Very good staff, cooperative, and nice.. »

It was good and I almost satisfied. This hotel is one of my preferable hotels world wide.

AccorHotels certified review
Cesar Business - 15/10/2017
« good »

not much different from any othe equivalent hotels

AccorHotels certified review
Gary W. Couples - 14/10/2017
« Very good stay »

Excellent service on arrival and departure, including airport transfers. Very clean and comfortable room, good food from room service. Only issue was unruly drunks in the bar when we went for a quiet drink in the evening.

AccorHotels certified review
Fjb Solo - 11/10/2017
« Clean and inviting hotel with very friendly staff »

I enjoyed my stay at the Abu Dhabi Al Bustan very much. The staff was really friendly and helpful, the room was clean yet inviting. The breakfast buffet offered a variety of food, all that I needed. It's a pity the Amber Bar was closed, instead, I enjoyed the Waves Pool Bar.

AccorHotels certified review
K. K. Business - 09/10/2017
« satisfied »

overall good.

AccorHotels certified review
Ian D. Business - 09/10/2017
« Great stay »

All good a few hiccups but resolved

AccorHotels certified review
Anonymous Couples - 05/10/2017
« Beautiful »

Reception staff are very welcoming and smiling

AccorHotels certified review
Anonymous Solo - 04/10/2017
« Best hotel ever »

My favourite hotel in Abu Dhabi. Staff are very welcoming and smiling specially reception. I was also surprised with profissionality of the reception staff Mr Maher where I discovered later that he is the manager. A super star.

AccorHotels certified review
Nicola Business - 03/10/2017
« HOME FROM HOME welcomed recognised and real smiles »

Great Efficient, effective staff Who recognise you as you drop your car off and walk you inside to check in Clean room Comfy bed SLEPT LIKE A LOG Woke refreshed All good THANK YOU

AccorHotels certified review
James Solo - 02/10/2017
« clean and resting for good places »

Is not center of city but can go easy because located near embassy areas. so very quiet and no many traffic. very clean and kind staffs

AccorHotels certified review
Saif Business - 02/10/2017
« Eng »

Everything is simply delivered with lovely hospitality

AccorHotels certified review
Bcnyc13 Friends - 02/10/2017

I loved the pool!! The front desk staff was very courteous, and easy to deal with.

AccorHotels certified review
Anonymous Families - 02/10/2017
« Superve »

Super net and super bathroom

TripAdvisor review
Business - 01/10/2017
« They did not give me a nice view »

The receptionist is not welcome my and she has little experience more than 7 times she ask me if I pay or not. i have book throg Novotel Abu Dhabi Al Bustan web site to get special treatment I fond chepar pries any way I hope next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear amiraY9873MM, Thank you for your feedback. I am sorry to read about your experience at the reception. Your comment has been addressed with the concerned Department Head to take the necessary corrective actions. Please accept my apologies for any inconvenience caused. Kindly be informed that rooms with views are subject to availability and we regret that it was not available during your check-in. We very much appreciate your review and hope that you will give us the opportunity to serve you better in the near future. Sincerely, Bruno Debray General Manager

AccorHotels certified review
Anonymous Families - 30/09/2017
« B. »

Comfortable and beautiful, everything was perfect

AccorHotels certified review
William A. Business - 30/09/2017
« Ideal for Business but would stay for a holiday as well »

I always use the Novotel Al Bustan when I am working in Abu Dhabi. It is ideally located between the airport the city and the industrial area where some of my contacts are based. The hotel rooms are clean comfortable and quiet with good wifi access, comfy bed and excellent walk in "rain" shower. The breakfast variety suits all tastes and my evening meals are usually taken in the waves pool bar where the staff are friendly, efficient and the food is superb. The only complaint is that "happy hour" is 3pm to 6pm when obviously most business guests are still working!! 5pm to 8pm would be much better and draw far more business I think

AccorHotels certified review
Pradeep Families - 29/09/2017
« Mr Pradeep S. »

Stay and room service was best only thing which was not good was breakfast As it was un organized as Filipino guest were given preference to sit by the Filipino staff girls we were waiting and had to literally grab a table Rest all was 10/10

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