Hotel - Novotel Abu Dhabi Al Bustan
Novotel Hotel Novotel Hotel

Novotel Abu Dhabi Al Bustan Hotel

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4.5/5 721 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

  • 361 rooms
  • 250 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 13 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,329 reviews

Our guest reviews for Novotel Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 721 reviews
AccorHotels certified review
Rodalyn O. Families - 14/05/2018
« Had fun »

During our overnight stay, my kids enjoyed it. They’re so active on the pool area, the breakfast was so good. Your staffs are very accommodating especially Mr. Linh & Ms. Lara. Above all we will definitely go back. It is also worth the money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rodalyn O., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you had fun during your stay. Likewise, we are pleased that you were happy with our buffet breakfast, swimming pool and guest services. Your kind compliments will surely cheer and inspire Linh and Lara of the reception. Thank you for your wonderful comments and it will be our pleasure to welcome you again on your return. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Gresham M. Business - 14/05/2018
« Mr »

Stay was quite pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gresham M. Thank you for staying with us. We very much appreciate your positive feedback and glad that you were overall pleased with your stay. Looking forward to welcoming you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Ahumuza M. Friends - 14/05/2018

It was a wonderful stay with you at Novatel and I liked the environment around all services were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahumuza m. Thank you for staying with us. We very much appreciate your positive feedback and delighted that you were pleased with our accommodations and guest services during your visit. Looking forward to welcoming you back very soon. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Carla A. Couples - 13/05/2018
« Relaxing »

Whenever i wanted to relax myself, novotel al bustan is always my first choice. It has a very relaxing and homy ambiance. Pool area is also awesom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Carla A., Thank you for staying with us. We very much appreciate your positive feedback and delighted to have met your expectations during your visit. It is also a pleasure to know that we are your first choice for a relaxing and homey stay. Thank you for your wonderful comments and we look forward to welcoming you again on your return. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Clive T. E. Families - 13/05/2018
« Good, pleasant, modern »

Nice clean and modern. Good parking and good access and quite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Clive Thomas E., Thank you for staying with us. We very much appreciate your positive feedback and glad that you were pleased with our accommodations as well our parking facilities during your visit. Looking forward to welcoming you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Ericson D. Business - 11/05/2018

I love to stay novotel because its so relaxing and the room is very clean.specially the filipino people to work in your hotel sisterly and kind to the people who stay in your hote.thank you and hopefully will comeback again..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Erickson D., Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our rooms as well impressed with the staff hospitality during your visit. It will be our pleasure to welcome you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
M. K. Families - 09/05/2018
« Amazing hotel »

Very fast check in with very professional staff and helpful they always smiling I just want especal thanks for MR Abas he assist us to enjoy our stay more Room was nice with fantastic view Food are very delicious The best thing is there swimming pool and spa For sure I will back again to Novotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M. K. Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our rooms and food as well our swimming pool and spa during your visit. I am sure the Mr. Abbas and the team will be thrilled to see your kind compliments on the service attitude. Thank you for your wonderful comments and we look forward to welcoming you back on your return. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Shaikha A. A. Friends - 09/05/2018
« Shaikha Al A. »

Very very good hotel and I like to book a room every time I come to Abu Dhabi. All staff are very nice and friendly, I enjoy stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Sheikha Al A., Thank you for your loyalty and trust to Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you enjoyed your stay. Glad to see that you were also impressed by the staff hospitality during your visit. Thank you for your wonderful comments and we look forward to the pleasure of welcoming you back on your return. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Miriam Friends - 08/05/2018
« nurse »

clean,comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Miriam, Thank you for staying with us. We very much appreciate your positive feedback and delighted to have exceeded your expectations during your visit. It will be our pleasure to welcome you again very soon. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Meb Business - 08/05/2018
« Great hotel »

Great location and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Meb, Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were happy with your stay. It is also a delight to see that you were pleased with your stay and impressed with the staff hospitality during your visit. Thank you for your wonderful comments and we look forward to the pleasure of welcoming you again very soon. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Faeiz Solo - 08/05/2018
« I like this hotel. »

If I am in AD I will book in this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Faeiz, Thank you for staying with us. We very much appreciate your positive feedback and delighted to have met your expectations during your stay. Looking forward to welcoming you again in a future visit. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Marianne Families - 07/05/2018
« Excellent Hotel staff made our stay great »

Great service from Ms Honey at the reception who helped us check in. She was very pleasant and professional. The housekeeping staff Mr Hafiz Imran and Mr Modsar was very prompt and corteous. The filipina ladies who waited on or table were really nice. They found out that one person in our group was celebrating his birthday and they surprised us with a very yummy cheesecake complete with greetings and candles. We had dinner at Choice cuts the food was amazing! The staff were attentive! The acoustic band was great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Marianne, Thank you for staying with us. We very much appreciate your positive feedback and delighted that you had a great experience during your visit. Likewise, we are thrilled to see that you were pleased with your dining experience at Pepper Restaurant as well at Choice Cut Steakhouse. I am sure that your kind compliments will cheer and serve as an inspiration for Honey, Hafiz Imran, Mosdar as well the Pepper and Choice Cut team. Thank you for your wonderful comments and we hope to welcome you again very soon. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Magda Business - 07/05/2018
« Very safe, comfortable stay for a short business trip. »

The room was spacious and comfortable. Delicious brekfast every morning with a wide selection of fresh fruits, vegetables and warm dishes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Magda, Thank you for staying with us and for your positive feedback. We are delighted that you were overall happy with your stay and was pleased with our rooms as well our buffet breakfast. It will be our pleasure to welcome you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Jwk Business - 07/05/2018
« Nice and clean, excellent staffs and restaurant »

Excellent value for the price I paid. Restaurant food was great and staffs are very nice. The location was perfect for my itinerary, but may be too remote for someone else who wants to walk around.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. JWK, Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with your stay. It is also a delight to see that our accommodations, restaurant food and the hospitality of the staff have met your expectations . Thank you for your wonderful comments and it will be our pleasure to welcome you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Fadel Families - 06/05/2018
« Very good »

I was a wonderful stay at your hotel and once again thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fadel, Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you had a wonderful stay with us. Looking forward to welcoming you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Jihan Q. Business - 06/05/2018
« Amazing place. Feels like to be at home. »

It's very nice hotel. The location is perfect for me to go to work and travel around in the weekend. The breakfast is amazing. The receptionist is really nice. SiSi Chen really help me a lot.Before I choose Novotel Al Buston Hotel ,I tried the different hotels in Dubai and Abu Dhabi. They are good, but the feeling is not like in Novotel AL Buston Hotel. Then I decided to stay here in my rest of time in Abu Dhabi .Good job, Novotel AL Boston Hotel . Thanks a lot for SiSi Chen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jihan Q., Thank you for staying with us. We very much appreciate your comments regarding your stay at the Novotel Abu Dhabi Al Bustan. Knowing that we were able to make you feel home away from home is truly rewarding. It is also a delight to see that our accommodations and breakfast buffet have met your expectations. I will definitely share your kind compliments and appreciation to Sisi. I am sure that this feedback will serve as an inspiration to my team in our ongoing efforts to exceed guest expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Kit O. Business - 04/05/2018
« Modern hotel with easy reach to airport and city centre »

Even though the hotel is fully booked, the room is clean and the staff are friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kit O., Thank you for staying with us. We are glad to know that you were overall satisfied with your stay and was pleased with our location, rooms and friendly staff during your visit. Thank you for your kind feedback and we look forward to welcoming you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Anonymous Business - 04/05/2018
« Bad »

I was very disappointed i had a nonrefundable booking in the hote for 4 weeks i was. Ery sad about the service !!! i had problems with the valet service, no one answers the phone in the reseption

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Abu Dhabi Al Bustan. We are sorry that your experience during your stay fell below your expectations. Allow me to express my sincere apologies for the inconvenience caused. Regarding the valet service, I believe that our Duty Manager, Ms. Sabina offered assistance in order to ensure that your car will be on time. Nevertheless, your comment regarding unanswered calls has been brought to the attention of the relevant department in order to take the necessary remedial actions. Once again our apologies and we do hope that you will give us the opportunity to regain your confidence in us. Sincerely, Bruno Debray General Manager

AccorHotels certified review
Jean L. Business - 04/05/2018
« Very friendly and welcome staff »

Very good location, room very good, staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jean-L. , Thank you for staying at Novotel Abu Dhabi Al Bustan. We very much appreciate your positive feedback and glad that you were pleased with our location and rooms as well impressed with the staff service attitude during your visit. It will be our pleasure to welcome you again on your return. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Dr.gihan M. Solo - 03/05/2018
« Excelent service »

It was a great stay and accommodation ,the employees are very helpful and smiley faces . next visit i would recommend staying at your hotel once again soon. B.Regards D.Gihan

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Gihan M., Thank you for staying with us. We very much appreciate your positive feedback and delighted that you had a great stay. It is also a pleasure to know that our accommodation and staff hospitality have met your expectations during your visit. Thank you for recommending us and we look forward to welcoming you again on your return. Best Regards, Bruno Debray General Manager

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