Hotel - Novotel Abu Dhabi Al Bustan
Novotel Hotel Novotel Hotel

Novotel Abu Dhabi Al Bustan Hotel

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4.5/5 671 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 199.00 AED Non member rate
From 179.10 AED Member's rate Members’ Rate, join while you book
10.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Pedal boat (Paying, Nearby)
    • Private beach (Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Water skiing (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00-24:00
    • Opening hours : Week-end 00:00-24:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Spacious and contemporary design, the Novotel room is truly a place for living. Need more space, and amenities ? The Suite room will satisfy your needs.

  • 361 rooms
  • 250 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 13 family rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,070 reviews

Our guest reviews for Novotel Abu Dhabi Al Bustan

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 671 reviews
AccorHotels certified review
Birendra Couples - 17/02/2018

Check in was not good, I felt like the lady just wanted to be done with. I understand if it was lot of guest, they would want to accommodate all, however we were the only couple there. Check out was really nice, lady name Darlene was very friendly, Smiley and happy made us feel good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Birendra, Thank you for your kind feedback. We are glad to note that you were overall pleased with your stay. I am sure that your kind compliments will cheer and inspire Darlene. Nevertheless, I am sorry to read about your check-in experience. Please rest assured that your comment had been brought to the attention of the concerned department head for appropriate actions. Your feedback is important to us in our ongoing efforts to improve the level of our services and enhance guest experience. Thank you. We hope that you will give us the opportunity to serve you better in a future stay. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Mohammed A. M. Business - 17/02/2018
« Good »

Very quite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammed Al M., Thank you for your positive feedback. We are delighted that you were pleased with your stay. Looking forward to welcoming you back in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Matthew Business - 17/02/2018
« Great hotel good location »

First time in this hotel I have passed this property many times It was a great swift check in the room was nice on the 8 th floor away from the lift. I didn’t have dinner or breakfast in the hotel but went to the coffee shop which was nice I will re book soon as a nice hotel staff very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matthew, Thank you for your positive comments. We are delighted that you were pleased with your stay and was impressed with our friendly staff. It will be our pleasure to welcome you again on your next visit. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Ebrahim Families - 16/02/2018
« Ebrahim »

Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ebrahim, Thank you for your positive comments. We are delighted to have exceeded your expectations during your stay. It will be our pleasure to welcome you again. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Anthony T. Business - 16/02/2018
« An enjoyable visit, with very helpful staff. »

Rooms are well appointed, of a good size and ideal for any type of visit to the beautiful city of Abu Dhabi. Importantly, the staff are excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Anthony T., We are delighted that you had an enjoyable stay and was impressed with our helpful staff. Likewise, glad to see that you were pleased with our rooms. Thank you for your wonderful feedback and we look forward to welcoming you again in a future stay. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Hany H. Business - 15/02/2018
« Very pleasant stay »

I had a very pleasant stay at this hotel, the service was great, the food was really good, I would definitely repeat my experience next time

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hany H., Thank you for your wonderful feedback. We are happy that you were pleased with your stay and was satisfied with our food as well our guest services. Thank you for your positive comments and it will be our pleasure to welcome you back to another pleasant stay. Best Regards, Bruno Debray General Manager

AccorHotels certified review
V. B. Friends - 15/02/2018
« Extremely satisfied »

Excellent hotel. Front desk staff Ms. Loriel is very friendly and welcoming. This stay was during my friends visit to Abu dhabi. We actually stayed here twice already. We love the place, staffs as well as location. We'll be back again next time. Highly recommended to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V. B., Thank you for your positive feedback regarding your stay at the Novotel Abu Dhabi Al Bustan. We are delighted that you were happy with your third stay with us. Glad that you were pleased with our location and staff guest service attitude. I am sure that Loriel will be happy to see your kind compliments. Thank you for recommending us and it will be our pleasure to welcome you again on your next visit. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Ahmed Z. H. Business - 14/02/2018
« Visited about 15 countries »

I think 5 stars

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. ahmed zaky h., Thank you for your positive feedback following your stay. It will be our pleasure to welcome you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Hmd Business - 14/02/2018
« Always clean »

I like the hotel... Location.. Price.. Clean..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. HMD, Thank you for your positive feedback. We are delighted that our location and accommodations have exceeded your expectations during your stay. Fulfilling our guest expectations is our greatest reward - thank you. Looking forward to welcoming you back and hope your next visit will be as pleasant as the previous one. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Michael G. Business - 14/02/2018
« Mr »

Check in could not find reservation Check out no reservation extra night Rest of stay was enjoyable Meeting rooms good Bed room comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael G., Thank you for your kind feedback. We are sorry to read about your experience during your check-in and check-out. Please accept my sincere apologies for the inconvenience caused. Rest assured, our Front Office team will take the necessary measures to avoid such service lapses in the future. Nonetheless, glad to see that you had an enjoyable stay and was pleased with our meeting rooms and bedrooms. Thank you again for your comments. We earnestly hope that you will give us the opportunity to serve you better in a future stay. Sincerely, Bruno Debray General Manager

AccorHotels certified review
R. V. Friends - 13/02/2018
« Comfortable »

The room and view was nice. The reception who booked us was very helpful and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R. V., Thank you for your wonderful comments. We are delighted that you were happy with our rooms and pleased with the guest service attitude of our reception team. It will be our pleasure to welcome you again in a future stay. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Rikke Friends - 11/02/2018
« Nice »

Nice and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Rikke, Thank you for your positive comment. We are delighted that you had a pleasant experience during your stay. Looking forward to welcoming you again and hope that your next visit will be as pleasant as the previous one. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Samy S. Business - 10/02/2018
« It was really pleasant stay in Novotel Al Bustan. »

Good location with an easy access to ADNEC. Nice and helpful reception staff specially Honey and Lara. Good Amenities. Good breakfast choices but quality needs little improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Samy S., We are delighted that you were overall pleased with your stay and glad that our location and amenities were to your satisfaction. Your compliments on the service attitude will surely cheer and inspire the entire team especially Honey and Laralace. Nevertheless, we have noted your comment on the quality of breakfast and shared it with the kitchen team for appropriate actions. We very much appreciate your feedback as it is valuable to us in our continuous endeavor to fulfill guest expectations. Looking forward to welcoming you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Marc R. Business - 09/02/2018
« Clean, good qualities and service, comfortable »

Clean, good qualities and service, comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MARC R., We very much appreciate your positive feedback regarding your stay. Glad to see that you had a comfortable stay and was pleased with our hotel's upkeep as well the quality of our services. Looking forward to welcoming you back and hope your next visit will be as pleasant as the previous one. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Dafid E. Solo - 08/02/2018
« all so good »

I think all is good except the transportation system is so bad ,maybe the Abu dhabi Major need to provide the good one public transportation system to give great welcoming to all the tourist / peoples who want to enjoy bthe charms of Abu dhadi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. DAFID E. Thank you for your kind feedback. Glad to see that you were pleased with your stay. We look forward to welcoming you again in the near future. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Patrick Business - 08/02/2018
« Ok »

1. Wasnt happy as a regular client to request a booking in advance be offered Price A prior to arrival email to ask for my confirmation was advised Price A was not avalible therefore the higher Price B shall accrue and when I extended my stay Price C was the only price on offer approx 3 times price C. 2. Mosquitoes in the room did not enhance my mood. on the upside I like Accor although my clients who booked with me shall stay at the Rotanna Beach next time. We used to have a corporate rate which often is not the best price avalible however it is easier to budget with and it is not your Price C which I have never had to pay in Hilton/Sheraton in AD ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Patrick, Thank you for your kind feedback. We are sorry that your overall experience was not to your expectations. Please accept our sincere apologies. Kindly be informed that rates are dynamic and changes depending on the demand. Furthermore, if your corporate contract has not been renewed, the best available rate will be offered. Nevertheless, your comment regarding the mosquitoes has been addressed with our housekeeping team for appropriate actions. Your feedback is important to us in our ongoing efforts to improve our services and enhance guest experience. We hope that you will give us the opportunity to serve you better in a future stay. Sincerely, Bruno Debray General Manager

AccorHotels certified review
Mr S. Couples - 07/02/2018

friendley and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for staying with us. We are delighted that you were pleased with your stay as well our staff's friendly and helpful service attitude. Thank you for your positive comments and we look forward to welcoming you again. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Muhyadin Families - 06/02/2018

You have wonderful front desk staff, especially sissi n her collegues. And VALET parking staff too. All facilities are perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Muhyadin, We very much appreciate your positive feedback and glad that you were pleased with your stay. It will be our pleasure to welcome you again. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Grace Solo - 05/02/2018
« Great place to relax during a long stop over »

Large comfortable rooms yummy breakfast and very helpful, friendly staff. It was a pleasure to stay here

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Grace, Thank you for your kind feedback. We are delighted that you had a relaxing stay with us. Glad to note that you were pleased with our rooms, buffet breakfast and staff guest service attitude. Thank you for your wonderful comments and it will be our pleasure to welcome you again. Best Regards, Bruno Debray General Manager

AccorHotels certified review
Abdullah H. Couples - 05/02/2018
« Overstanding »

it was my first stay, comfortable hotel and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Abdulla H., Thank you for staying with us. We are delighted that you had a comfortable stay and was pleased with our friendly staff. Thank you for your kind feedback and we look forward to welcoming you again. Best Regards, Bruno Debray General Manager

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