Hotel - Novotel Riyadh Al Anoud
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Novotel Riyadh Al Anoud Hotel

3.5/5 307 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • KING KHALED INTL
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Football (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Riyadh Al Anoud's spacious and elegantly appointed guest rooms and suites, bathed in natural light through a unique architectural design offer space and functionality amid fine furnishing and luxurious fabrics.

  • 166 rooms
  • 44 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 21 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,261 reviews

Our guest reviews for Novotel Riyadh Al Anoud

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 307 reviews
Turki A. Business - 13/01/2019 AccorHotels certified review
« the sheet very old and bathroom really need to change it all »

very bad experience the room very cold even though the air condition is closed . bad sheet very old bathrooms not good at all i don't know how the hotel has 5 star .!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Turki Abdulaziz Saif A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Khalud Solo - 12/01/2019 AccorHotels certified review
« Good »

Nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khalid A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Turki A. Families - 09/01/2019 AccorHotels certified review
« Good »

Good stayed at the hotel the most thing I like it the swimming pool

Our hotel has responded to the review
Our hotel has responded to the review

Dear Turki A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Mohammed A. Families - 05/01/2019 AccorHotels certified review
« A. »

Nice hotel but very poor management

Our hotel has responded to the review
Our hotel has responded to the review

Dear mohamed A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Fahd Couples - 03/01/2019 AccorHotels certified review
« DONT BOOK AT THIS HOTEL لاتحجز في هذا الفندق »

This will be my last stay at this hotel. I will never ever think about going back to this hotel again. During check-in, there was only one guy trying to help at least 5 guests just arrived from their destination and want to get their room ASAP. Although that I am a gold member in accorhotels but I didn't get anything at all. No welcome drink, No welcome drink, No upgrade, Nothing at all. After check-in, I found only 1 bottle of water and the fridge not working. I called the house keeping and the reception for more than 45 minutes but no one answered. I went to be my self to the reception and found him fighting with 2 new guests (One of them, his room door was not opening and his family and children waiting for more than 30 minutes :) . The other guy asked to change his room since yesterday but no body cared about him). when the recption guy finished from them, I asked him for water and he said you have to pay. WTF??? I pay for bottle of water? this is never happned to me in my life. Also I asked for ice because the fridge is not working, he said you have to pay 20 riyals. WTF again :). Any way I told him to send it to my room. He called the housekeeping extension, and they replied in a second. I told him give my their number so I can call them without bothering you and my self to come down. He said no I can't :). During check-out, no body helped us to take our laggage from the room down to the lobby and even from the lobby to my car, there were only looking at us without any help :). Any way, my reservation was 4 night, I changed it to 3 nights and run away from this motel not hotel. نصيحة مني لاتحجز في الفندق هذا ولا حتى تفكر فيه. خدمات سيئة لأبعد درجة. ماحد يرد عليك إذا بغيت أي خدمة. لا استقبال ولا خدمة غرف ولا جني يرد عليك. إذا تبي شي الله لايهينك انزل تحت للاستقبال واطلب وهو يكلم خدمة الغرف وبيردون عليه خلال ثواني. وحتى لما طلبت رقم خدمة الغرف قال ماأقدر اعطيك إياه. ههههههههه طلبت مويه وثلج لأني مالقيت الا قارورة وحدة فقط في الغرفة والثلاجة خربانة. قالوا لي المويه بفلوس والثلج ترى بيكلفك 20 ريال. ياجماعة والله ماعمرها صارت في حياتي كلها إن فندق يطلب بالشكل هذا. طبعاً طلبت مويه وثلج لكنها ماوصلت للمعلومية واضطريت أطلع للتميمي واشتري كل الاغراض اللي ابيها. انا عندي عضوية ذهبية لكن مافكروا مجرد تفكير يعطوني أي ميزة . لا مشروب مجاني ولا هدية في الغرفة ولا طبعاً ابقريد. لما نزلت للاستقبال اطلب اغراض, لقيت شخصين يهاوشون الاستقبال. واحد منهم له نص ساعة ملطوع هو تحت وأهله فوق عند الغرفة لان باب الغرفة ماانفتح لهم. ولما قال عطني غرفة ثانية علشان اخلي الاهل يجلسون فيها قال بفلوس. وش ذا الفندق المسخرة والله. والثاني طلب تغيير غرفته من أمس وللحين ماأحد اعطاه وجه وكأن الغرفة ماخذها ببلاش مو دافع عليها. المهم إنها آخر مرة احجز في هالفندق بإذن الله ويمكن تكوون آخر مرة احجز في فنادق النوفوتيل بشكل كامل.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fahd A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Mohammed Couples - 02/01/2019 AccorHotels certified review
« Amazing stay »

Everything is wonderful It is. A real 5 star hotel with a reasonable price I highly recommend it Only the car service needs to be more staffs there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohammed A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Families - 30/12/2018 AccorHotels certified review

hotel was good , staffs very helpful , room was large , bed very comfortable , furniture was great . location was good, just few minutes walking distance four season.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin S., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Families - 30/12/2018 AccorHotels certified review

very good breakfast and very good clean room and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil T., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Couples - 26/12/2018 AccorHotels certified review

hotel was nice, room large and clean as well. good facilities and laundry service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed E., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Couples - 25/12/2018 AccorHotels certified review

good hotel and staff very helpful , service great and room very clean and breakfast tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Assem E., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Families - 25/12/2018 AccorHotels certified review

nice hotel and pleasant stay , room was perfect.view was great .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amine O., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Mansour R. K. Business - 23/12/2018 AccorHotels certified review
« Was good »

The Hotel location was a great one, The lobby was an average one, The room was good. I was wondering why the hotel went from 5 star to 4 stars ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mansour K., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Chris (. B. Business - 23/12/2018 AccorHotels certified review
« An underwhelming experience. »

The welcome was reasonable, but on the whole my room not the sanctuary I hoped it would have been. There was the fairly loud hum of a generator or air conditioning unit audible from my room (and from what my colleagues tell me, theirs also). This reverberated through walls and furniture to such an extent that it was even louder when resting your head on the pillows to get a rest. I was so busy with work when I was away from the hotel that I had very little time in the room itself, but this was a welcome thing. Also, on one evening there was work (including drilling) which took place between the hours of 10 and 11pm and this is completely unacceptable and disturbed me and others. On the whole a disappointing stay and not what I expect from a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris Z., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Riyadh O. B. Business - 23/12/2018 AccorHotels certified review
« Regular stay »

Overall its ok, functional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Safder N., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

L. R. Business - 23/12/2018 AccorHotels certified review
« Very pleasant stay. »

Staff extremely helpful. Rooms modern and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liza R., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Families - 21/12/2018 AccorHotels certified review

room was perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mustafa Mohmoud Mokhtar A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Families - 21/12/2018 AccorHotels certified review

hotel was very clean , staff very friendly and good service .

Our hotel has responded to the review
Our hotel has responded to the review

Dear abdallh A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Hadeel A. Business - 20/12/2018 AccorHotels certified review

This is the second time I stay in Novotel Alanoud, and I am a bit disappointed. The rooms are not well maintained. Once I arrived to my room (#102), I found out that there is a leak from the restroom that has spread to the room, and the carpet in front of the restroom was completely soaked. Also the washing sink was completely blocked. It is a disappointment that a business oriented hotel like Novotel can’t keep their excellent standards that we are used to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hadeel A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Guest Business - 18/12/2018 AccorHotels certified review
« Dated rooms »

Very dated rooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steve C., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Midia M. Business - 18/12/2018 AccorHotels certified review
« Business Trip »

The Staff was very friendly the rooms were only ok, the Hairdryer was a joke this kind of dryer maybe good for men with very short hair but for women with long hair it takes ages to get our hair anywhere near dry. The room where loud because facing highway. The breakfast was quite expensive and only white bread available, overall it was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Midia M., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

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