Hotel - Novotel Riyadh Al Anoud
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Novotel Riyadh Al Anoud Hotel

3.5/5 303 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • KING KHALED INTL
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Sauna
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Other sports activities
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Football (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Riyadh Al Anoud's spacious and elegantly appointed guest rooms and suites, bathed in natural light through a unique architectural design offer space and functionality amid fine furnishing and luxurious fabrics.

  • 166 rooms
  • 44 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 21 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating 2,122 reviews

Our guest reviews for Novotel Riyadh Al Anoud

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 303 reviews
Jonathan C. Business - 15/11/2018 AccorHotels certified review
« The hotel is giving a good service. »

Based on my experience for the past 3 days that I stayed in the hotel is amazing. The hotel is clean, the staff are friendly and accommodating. I am a food lover person, but I'm not satisfied with the taste of the food that they offered during the buffet at breakfast and Lunch time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan RAFA C., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Bassel K. Business - 15/11/2018 AccorHotels certified review
« Nice and comfortable »

2 nights with my mother. Slept well, comfortably, Delicious breakfast Located mostly in the downtown. Acutal price. Nice nights were they.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Basil K., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

A.majeed Solo - 15/11/2018 AccorHotels certified review
« Great experince with little weaknesses »

it was nice as you have great employees specially whom are working at reception, but you don't have any special deal with customer whom has a membership !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Abdulmajeed A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Sameer Business - 13/11/2018 AccorHotels certified review
« Comfortable but room was too cold »

Beds are nice but the temperature control was not working properly. Also, breakfast menu can be improved

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sameer Z., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Business - 13/11/2018 AccorHotels certified review

Room is very dirty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramy R., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Walid A. M. Business - 12/11/2018 AccorHotels certified review
« Very bad service »

Very bad smell room , receptionist told me there will be availability for3days just pay one night(till my company send covering reservations for the total3days) in the morning I have been asked to leave due to lack of availability..in professional they should told me the fact not misleading .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walid Al m., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Esam Q. Business - 12/11/2018 AccorHotels certified review
« Mr. »

Very statisfying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Esam Q., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Gary Business - 11/11/2018 AccorHotels certified review
« Very good, however room for improvements »

Excellent standards, however some of your leisure facilities have been out of action for over 18 months & you are building new ones (children's pool) without refurbishing the ones that your adult guests would like to use.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gary H., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Business - 09/11/2018 TripAdvisor review
« Excellent location, lacking cleanliness and eye to detail »

Nice hotel, excellent central location, nice restaurant for breakfast...but overall missing some details that make the difference for a 4 star hotel.- No booklet with services available at hotel- driver ordered not efficient ...we arrived late on most appointments - floor in the bathroom had lots of stains- fridge was dirty- bath has no flexi douchette ...some services to be improved to deserve its 4th star

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at Novotel Riyadh Al Anoud At Novotel Riyadh Al Anoud, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Guest M. Solo - 08/11/2018 AccorHotels certified review
« Unpleasant Stay at Al Anoud »

My experience at Novotel Al Anoud was not at all rewarding and I faced many challenges. It is most likelyhood that I would not book this hotel for my next trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rahul Ravi J., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Samer K. Business - 07/11/2018 AccorHotels certified review
« Cockroach in the room »

The hotel is decent overall, the breakfast and especially the omelette and roasted potato are delicious. On the other hand, the room I was staying at had a cockroach in the room and I informed the front desk about it where they where shocked after showing them the picture I took of the cockroach. I know there is little they can do and they were courteous enough to send a fruit basket and some desserts to my room. However, it is generally unacceptable to find a cockroach in the room and I am sure that you agree. Moreover, the toilet seat was not cleaned properly which was also disgusting and it is the basics to clean the toilet thoroughly after guests check out which was not done in this case.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Samer K., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anon Business - 03/11/2018 AccorHotels certified review
« It was just OK. »

It was fine, the room was functional and clean but compared to other hotels in Riyadh I would only return if I could not get a room elsewhere rather than out of wanting to stay at the Novotel - a few specific points: Shower was luke warm on all of the 3 mornings and bathroom feels very dated, limited sockets and USB points, few tissues and the fridge could not be used to keep water cool as seal on it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne D., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Business - 01/11/2018 AccorHotels certified review
« Old hotel as it seems »

Not that much. Will not be my first option. Major disadvantage that I can’t plug in my charger since all are Europian standard. TV menu not updated Receptionist are good and quick and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUSTAFA A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Mohamed H. Business - 31/10/2018 AccorHotels certified review
« the worst hotel ever »

very bad experience i stayed 2 times on October and every time i face an issue first time you blocked 6000 Riyal on my account for one month because of wrong authorization second time i check out at 11 pm and paid 2 nights and you give me wrong invoice when i checked out with only one night & i waited one day and make an international call to send the right invoice .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed Sami h., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Nicholas H. Business - 29/10/2018 AccorHotels certified review
« Good business Hotel, great location, helpful staff »

I use the Novotel Arnoud a lot. It's a very central location in Riyadh, staff are a little green but helpful (Faris could be a world class Front desk Manager). I like the fact that you're flexible, the hotel is compact and facilities are easy to find. What can you do better? Staff need more training, English could be better, the business lounge is not good - when I needed some documents printed, I was initially told to go up to the road to the book shop. The Hotel caters to business people, so should try and serve them better. The breakfast is OK, caters to most tastes, but could do with a little upgrade - same with the Gym. Rooms are comfortable (view isn't - but I give that up for the location!). For me the key is getting a few members of the team like Faris to inspire others and raise the bar in terms of standards and guest understanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas H., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

F. Business - 28/10/2018 AccorHotels certified review
« OK »

Business as usual neither great nor bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thierry F., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

John W. Business - 28/10/2018 AccorHotels certified review
« I wish Novotel understood the value of loyal repeat customers »

I was disappointed with the inability of Novotel to provide consistent service or to understand that my loyalty over months or years could be worth more to them than 6 SAR.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John W., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Danny Business - 24/10/2018 AccorHotels certified review
« Amazing service and very valuable customer focus »

I only had 14 hours lay over in Riad arriving at 6am and leaving at 8pm, hotel staff arranged pick up from airport and made sure I had comfortable room to fresh up and take some 'naps' in between..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniel H., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

B. (. Business - 14/10/2018 AccorHotels certified review
« Perfect staff »

Perfect location and perfect staff. Thanks to Fares the duty manager who all the time does all his best to serve the customers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aboubaker B., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

Anonymous Business - 14/10/2018 AccorHotels certified review
« people extremly friendly and good location »

good quality buffet and friendly people

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean U., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

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