Hotel - Novotel Riyadh Al Anoud
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Novotel Hotel

Novotel Riyadh Al Anoud Hotel

9033, King Fahd Road Tower 1  P.O. Box 2370 
12214  OLAYA, RIYADH
SAUDI ARABIA

252 reviews
TripAdvisor Rating Based on 252 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • KING KHALED INTL
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Riyadh Al Anoud's spacious and elegantly appointed guest rooms and suites, bathed in natural light through a unique architectural design offer space and functionality amid fine furnishing and luxurious fabrics.

  • 166 rooms
  • 44 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 21 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,348 reviews

Our guest reviews for Novotel Riyadh Al Anoud

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 252 reviews
AccorHotels certified review
M. A. Families - 11/09/2017
« Good hotel with the very bad bed. »

The hotel is very nice, the staff deal with a smile, but the surprise when I arrived late at bedtime with my family and the bed was very bad, the worst during the hundreds of nights I spent in hotels. It is clear to me that the bed is very old, influenced by long use, and worn in the right and left areas where people get used to sleeping. Because of the late time I did not ask for any action at midnight, I told the receptionist when checking out, took no action but apologized and confirmed that it was strange especially since the bed was from France!

AccorHotels certified review
Arnaud Business - 11/09/2017
« excellent hotel »

tv connection was not the best, it is why it is not a 10

AccorHotels certified review
Wael S. Business - 07/09/2017
« Was not happy »

I was mainly not happy when one of your employees knocked on my door one morning asking me to grant him access to the room so he can check the fridge. I was really shocked since I never experienced this in any hotels that I've stayed in through out many cities. I spoke with your receptionist when I checked out and voiced out my dissatisfaction with this type of behavior. I see couple of issues here: 1- You do not trust your guests to pay for a can of soda or piece of chocolate when they check out even though you have my credit card on file 2- Safety issues, how would I know that this was your employee, he could've been any one walking the halls and knocking on doors Another issues, the bath room had a smell and I could not really report it due to the fact that I am at work all day and by the time I get back I am too tired to call and wait for someone to take care of such issue. But i expected your cleaning crew to make sure that this issue was taking care off since they cleaned the room on separate occasions. IBM trusts the fact that hotels provides security and comfort to their employees worldwide and I am sure reporting such issues will not help put your hotel on the approved list of hotels.

AccorHotels certified review
Mohamed R. Families - 04/09/2017
« A wonderful break for all the family »

We really enjoyed our time in the hotel, specially the pool and the overwhelming breakfast.

AccorHotels certified review
Anonymous Business - 27/08/2017
« Platinum member of Le Club »

As a platinum member & given the amount of money spent at the hotel I would have expected a room upgrade

AccorHotels certified review
Manar M. Solo - 23/08/2017
« Great Hotel »

I always stay with Novotel Al Anoud when visiting Riyadh. I like the hotel ambience and amenities. Good location, clean and modern rooms.

AccorHotels certified review
Abdulmajeed Couples - 19/08/2017
« Totally good while some of gym facility was out of service ! »

Totally good while some of gym facility was out of service !

AccorHotels certified review
Ahmed A. Business - 19/08/2017
« Minimum services not in place »

Check in Experience was ok, same for the check out, staff courtesy as well was ok.. room facilities is absolute.. and even alternative options is not affordable.. Example; all electricity plugin is two input, while regular iPhone charger plugin is three input.. I called the receiption to send to me a modifier.. they informed me that they don't have any at all when I asked then what should I do he told me you may send your mobile with the charger cable and we will do it in the reception "this is. It even an option" but even when I said yes they sent nobody...

AccorHotels certified review
Majid K. Business - 18/08/2017
« Novotel Alanood Business Trip »

Hotel was clean and nice. The room was cozy but had everything in it. The location of the hotel was also very good.

AccorHotels certified review
Mark G. Business - 17/08/2017
« AVP Global Services »

Friendly service and good facilities - thank-you!

AccorHotels certified review
Jose L. Business - 16/08/2017
« reception staff is very unfreindlly »

reception staff was very unfriendly. no welcome drink, no welcome fruit platter. Dinner cost was very high.

AccorHotels certified review
Abdulhadi A. Business - 06/08/2017
« Good »

It's was good

AccorHotels certified review
M M. I. Business - 05/08/2017
« very poor customer service »

every time I i approach the checkin counter I find the staffs are very unwelcoming, they are not attentive and keep talking to each other. being I gold member I should be offered an welcome drink without asking but every time I've to request and then only I get a voucher which is completely unprofessional and awkward. you got to dial 2-3 three before you can speak to someone to the room service. every time i ask for softcopy of bill but hardly i've received them. most of the staff at the counter doesn't know how to send bills to you email.

AccorHotels certified review
Swisher Business - 03/08/2017
« On the whole, good »

A couple of issues I had during my week there. - The first 3 days the breakfast buffet was in a different room than normal. The quality of the food was not great. Certainly not 5 star. The alternative seating location was poor also. - The laundry I had done was not brought to me when done. I had to inquire about it. The front desk should call in the evenings asking if they can bring my laundry when it is done. This is not 5 start service. - The shoehorn broke on its first use. Maybe upgrade these. - The wet sauna was confusing to work. Frankly, I am not sure it works to the level a wet sauna should. - The pool was closed or had tables around it making it not inviting to use. - The gym changing room floor was very dirty - hairs, lint, etc... - The mirror in the bathroom below the sink was dirty. On the good side the room I had was very well cleaned except the mirror issue. The staff was very friendly and pleasant and willing to help. They were exceptional. The gym was excellent. It was very clean and well maintained and well outfitted. I will come back for this reason alone. When the breakfast buffet was in its main area it was great.

AccorHotels certified review
Elias E. R. Business - 29/07/2017
« Worst Experience »

This was the worst experience I ever encountered at any hotel

AccorHotels certified review
Ahmed A. Business - 27/07/2017
« its ok but mot as expected »

first they refused to entitle me for my stay with points for membership the shower was terrible and wasn't fixed the breakfast first day was poor the staff was friendly though

AccorHotels certified review
Ross H. Business - 25/07/2017
« Very good. »

Polite staff and efficient service.

AccorHotels certified review
Nadir Families - 25/07/2017
« Great Services »

Excellent services provided

AccorHotels certified review
Elmohaned T. Business - 21/07/2017
« Dirty and harsh »

Dirty toilet seat Harsh in-room dining phone operator

AccorHotels certified review
Tony K. Business - 20/07/2017
« Very welcoming, front desk excellent, rooms clean and ready for early check in. »

I always stay with Novotel Al Anoun when visiting Riyadh, always a very welcoming feeling. I hope the breakfast room is temporary.

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