Hotel - Novotel Riyadh Al Anoud
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Novotel Riyadh Al Anoud Hotel

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3.5/5 269 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • KING KHALED INTL
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine (Paying)
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Riyadh Al Anoud's spacious and elegantly appointed guest rooms and suites, bathed in natural light through a unique architectural design offer space and functionality amid fine furnishing and luxurious fabrics.

  • 166 rooms
  • 44 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 21 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Toilets
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,600 reviews

Our guest reviews for Novotel Riyadh Al Anoud

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 269 reviews
AccorHotels certified review
Hamad Business - 13/02/2018

Very Few parkings Difficult entry due to renovations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hamad A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Samar H. Business - 12/02/2018

Very professional staff, clean facilities, wonderful location and excellent food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Anonymous Business - 11/02/2018
« Nice, quiet hotel. »

The hotel was quite nice. The rooms are clean and comfortable. There was some unfortunate work being done in the lobby and out front. Also, the front desk at both checkin and checkout was VERY slow. It took me over 15 minutes to check out since only 1 person was working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Hesham I. Business - 08/02/2018
« Bad choice »

No one at the gate when I checked in , I had to park myself and carry my luggage No one at gym , jacuzi and steam not working Reception forsn’t recognize accor members

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hesham I., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Ma.concepcion L. Couples - 04/02/2018
« nice »

YOUR staffs are very accomodating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Zaqwan A. Business - 03/02/2018
« Nice & quite but Old »

The location is the only advantage for the hotel. Everything else is below 4 stars

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zaqwan A., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Anonymous Couples - 31/01/2018

Very good hotel as I stay in Riyadh, Good service, professional staff and Good clean room , Hotel clean and I like swimming pool , food nice .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Moodi A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Anonymous Business - 28/01/2018
« nothing special »

it was a pity the hotel was under rehabilitation, it was no very pleasant and in addition there is a lot of noise in most of the room form air-conditioning machinery outside the building. Not appropriate for a 4 stars

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Edwardo Romerio, Thank you for taking the time to tell us about your experience at Novotel Riyadh Al Anoud At Novotel Riyadh Al Anoud, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Peter W. Business - 27/01/2018
« Nice hotel, helpful and courteous staff »

I have stayed at the hotel before and was happy to be booked there again by my client. The location is good for work and the facilities in the hotel enable a good stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Peter W., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Anonymous Business - 26/01/2018
« Ok - business trip. At time of booking had not been made aware of renovation work. »

See overall experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John Ridley, Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Anonymous Families - 24/01/2018

very Good Clean Hotel , Housekeeping doing Good Job and Helpful. Room Very Good Cleaning , Receptionist Mr.Rahman so Polite and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saed A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Mohammad A. Families - 24/01/2018
« COMFORTABLE »

HELPFUL STAFF FROM THE HOTEL GATE TILL STAY AT ROOM

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. MOHAMMAD B., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Mustafa J. Couples - 22/01/2018
« Not what we expected »

- It takes almost 5 to 8 minutes until someone answers from the room service or the reception. - The room didn't have tissues nor bathrobes and was missing a couple of towels. - We ordered food (Lasagna) and it came burnt and cold almost un addable. - When we wanted to checkout no one answered the phone even though we have been calling for almost 15 minutes and even when they answered they still dint send anyone to pickup the luggage. - We had to carry our own luggage during check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mustafa J., Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Anonymous Families - 21/01/2018
« V.Good »

Satisfied

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Naji A., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Junaid S. Families - 21/01/2018
« Good location, could have been better experience if room was good »

I originally booked room via booking.com and booked for 2 adults, 2 kids. the room given to me was with one king bed. Not sure how could i fit all on one bed. i insisted that i booked executive room but they said delux and executives rooms are same

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Junaid Shahid, Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Anonymous Business - 19/01/2018
« An Oasis in Riyadh »

Quality hotel with a relaxing environment with excellent facilities during a business trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Markpeter K., We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Osama A. Couples - 17/01/2018
« A great 5 star hotel for the right price »

Amazing Saudi staff, with high quality service and great location. As soon as we entered we were welcomed with a drink and a smile. The lobby was perfectly designed for waiting and having a coffee. The room was spacious, clean and comfortable. The location was walking distance from a cafe and close to great malls and restaurants. I would definitely come back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Osama Alhazmi, We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Mark Business - 17/01/2018
« Excellent room and breakfast, however inititially significant problems at check-in »

This was my first time at this hotel. On arrival at 22.00hrs with my colleague, we were told that our rooms were not ready as they were being cleaned and we need to wait for 20 minutes. I told the receptionist that this was not acceptable that a room would not be ready at this time of day and asked to see a manager. After 5 minutes the duty manager arrived, upgraded me to a suite and also checked my colleague into his room. I am not clear why there was this problem and why it was only resolved when I insisted on speaking to the manager. As a regular business and leisure traveler, I have never experienced this problem before at an international hotel chain. The suite that I was provide was excellent, as was the breakfast in the morning and I am sure that I will stay here again - hopefully with no repeat of my check-in experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mark Jamieson, We very much appreciate your comments regarding your stay at Novotel Riyadh Al Anoud At Novotel Riyadh Al Anoud, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope to welcome you again to Novotel Riyadh Al Anoud in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Rahmi K. Families - 15/01/2018
« Staff not helpful »

Our stay began with unpleasant experience. Need to wait 20 minutes waiting for the room ( this is purely my mistake booking the wrong room). Then we got 2 room keys for 6th floor room, but we could not open the door with both keys. Came back to reception, and they gave the new keys and still the keys did not work. We tried use a house keeper’s key who was around the room and theirs was working fine. Call reception and they insisted nothing wrong so they kept asking us to come back to reception. Until 4th keys (3 times back and forth to reception), the reception asked US to call the engineer !! The engineer came and finally fixed it. If this was the service I would get, i definetely won’t come back. I expected more helpful staff in a famous chain hotel such as Novotel. The facilities was standard and the room is quite small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

AccorHotels certified review
Sara A. Families - 11/01/2018
« it was a good experience »

It was a good experience for me and my family

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Novotel Riyadh Al Anoud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar

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