Hotel - ibis Ambassador Suwon
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Ibis Hotel Hotel

ibis Ambassador Suwon Hotel

132  Kwonkwang-ro  Paldal-gu 
16491  SUWON
KOREA, REPUBLIC OF

272 reviews
TripAdvisor Rating Based on 272 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Air Conditioning
  • INCHEON INTL APT

Services and practical information

  • WIFI/Internet Access
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air Conditioning
  • INCHEON INTL APT
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine (Paying)
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 240 rooms
  • 192 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
  • Crib on request
    • Pulse air
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Ambassador Suwon

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 272 reviews
TripAdvisor review
Family - 25/11/2015
« Good worth for pay Hotel »

The hotel located in heart of Suwon. There are lots of dining places near Hotel with various shopping alots. Whole staff was so nice and kind. The hotel restaurant offered delicious food even through breakfast. Room was a little bit narrow however if you think their brand "IBIS", that's Okay. all floors have a ice, massage machine and bisiness computer including printer. That was perfect for my payment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear wonseok9408 We very much appreciate your comments regarding your stay at the ibis Suwon Ambassador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We really looking forward to seeing you again at our hotel in the near future. Thank you very much. Sincerely, Julie Kim Room Division Manager Ibis Suwon Ambassador

TripAdvisor review
Pemakorn P Business - 26/08/2015
« Good hotel for business visit »

Bus from Incheon airport stops right in front of hotel. Hotel is centrally located in Suwon and is near the Metro station. Hotel provides shuttle bus services to Samsung. Hotel is close to shopping malls and restaurants area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pemakorn P On behalf of all staff of hotel Ibis Suwon, I am very much appreciate your comments regarding your stay at the ibis Suwon Ambassador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Kim Room Division Manager Ibis Suwon Ambassador

TripAdvisor review
899jieunc Business - 28/05/2015
« Cleaning lady discarded my stuffs without asking »

I stayed for two days at Suwon ibis hotel. While I was gone for work I asked make up room. When I came back I found some of my stuffs such as cosmetics, razor, tooth brush etc. were disappeared. The front guy said that a cleaner thought I checked out then she found something weird (because I left my clothing too) so put back some of my stuffs. That made me really angry. If she found something weird she should have asked or called the front or me first. Staffs apologized me and gave my stuffs back (they said the cleaner put mine to "lost-and-found". I highly doubt that. Because it seemed and smelled someone washed my stuffs by detergent. Should I say "Do not touch my stuffs" before I leave? This is totally ridiculous. I'm a regular customer of this hotel. But I have never experienced this situation ever. I do not think they apologized enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest 899JieunC Thank you very much for taking the time to tell us about your experience at the Ibis Suwon Ambassador. I am very sorry that you have experienced very inconvenient at your recent staying with us ; please kindly allow me to express my sincerest apologies. As you mentioned that we very embarrassed becaused this is never experienced situation. However we fully understanding this is not sufficient explanation to you. We were training once again to the relevant departments staff concerning this so that this is not happen again at our property. Once again I would like to apology sincerely and we relly looking forward to seeing you again at our hotel that you will give us the opportunity to better service you in the near future. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Julie Kim Room Division Manager

TripAdvisor review
wonseok9408 Solo travel - 21/05/2015
« very reasonable price for room »

clean, good bed, convenient place to ride public transport. there are lots of restaurants, department store and big market arounds hotel. Whole steps was so kind and nice. Here is good place to look around Suwon in Korea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest wonseok9408 We very much appreciate your comments regarding your stay at the Ibis Suwon Ambassador. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julie Kim Room Division Manager

TripAdvisor review
F967JXchrise Business - 27/04/2015
« Central hotel »

Very convenient location, friendly and helpful staff. Only complaint is that the information in the room and on display is out of date. The "Bar and brasserie" has gone, replaced by an enormous Starbucks but is still listed. So, the information about breakfast times (I had an early departure) is wrong. If you ask the staff, all is clear.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest. Thank you for your recent stay with us at Ibis Suwon Ambassador. And, I am glad to hear that you were satisfied with our staff service. Concerning the information, we will try to improve the information. Again, we thank you and look forward to welcoming you again. Kindest regards, EunTai Cho Assist. Front Office Manager

TripAdvisor review
Family - 09/04/2015
« Good but Meal over expensive »

The room are big, clean. But don't take any meal even if the buffet is huge and quality of the food very good it is really too expensive. A meal for too cost two third of the price of a night !!! and the breakfast is most expensive than in seoul. at the end the bill is higher than stay at a super hotel...very desappointing. and nobody help you to bring your luggage in your room. do it yourself !

TripAdvisor review
ELO_Australia_Travel Business - 12/08/2014
« OK - Just OK »

As a business traveller, I am staying at many hotels and I am only staying within the Accor Group of hotels. The Ibis Suwon unfortunately doesn't belong to my top facilities. On my last trip I arrived from Hong Kong where I stayed at the Novotel Kowloon. The Novotel has nice room sizes, nice bathroom settings and is overall very friendly. The Ibis Suwon was a bit of a shock. My room was on the 12th floor with a nice view onto another wall. The room's carpet hadn't been cleaned for a very long time (dirt in the corners and staines). Definitely not a room where I would walk barefoot (in HK no problems). The I discovered the bath cubicle - yes - a bath cubicle as you would usually be used to from the Formula 1 hotels. No place where you could leave your shaver, indeed anything. They cramped the toilet, the shower and everything else into a tiny space. Let's call it practical but sure not nice. Because I stay always with Accor, the Ibis was the only choice in Suwon. All other Accor Hotels were too far away; so I had to stay there. But following the nice environment of the Novotel in Kowloon this Ibis wasn't pretty. The English skills of the staff was very limited (which is OK but unexpected). Last but not least, charging 22,000 WON for the breakfast is steep. It wasn't bad but when I tried ordering a poached egg, no-one could understand, so I just settled for a sunny side up. The Ibis Suwon is OK - but just OK. Except if you love heated toilet seats, then it's great :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELO_Australia_Travel, Thank you for taking the time to tell us about your experience at the ibis Suwon Ambassador. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Again, we appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kwangwoon LEE General Manager Ibis Suwon Ambassador

TripAdvisor review
InTheDarkness Couples - 22/05/2014
« good stay »

kind staff and comfortable room maybe i will go ibis again suwon have many exciting place for example chicken store road, ancient sites if you gone to suwon, go to ibis suwon have a good travel or business

Our hotel has responded to the review
Our hotel has responded to the review

Dear InTheDarkness, Thank you very much for your kind compliments on our staff. And, I will share your feedback with our entire team. I am sure your comments will certainly encourage our team. Again, we thank you and look forward to welcoming you again. Kindest regards, Best regards, Kwangwoon LEE General Manager Ibis Suwon Ambassador

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