Hotel - Sofitel Phnom Penh Phokeethra
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Sofitel Phnom Penh Phokeethra Hotel

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4.5/5 1,576 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Boat excursions  (Nearby)
  • Squash court

Catering

  • Breakfast
  • 5 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Sofitel Phnom Penh boasts stunning colonial style rooms with a modern Khmer touch and polished hardwood floors-heavenly Sofitel Mybed bedding, high tech plug & play electronic facilities, TV & sound equipment make for a delightfully comfortable stay.

  • 201 rooms
  • 129 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • TV with VCR
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Phone with 2 handsets in room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,425 reviews

Our guest reviews for Sofitel Phnom Penh Phokeethra

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 1,576 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Glenn Business - 15/06/2018
« Great room, great servide and overall beautiful location. »

Very pleasant accommodations, comfortable setting. Had a chance to dine in two of the restaurants and had a wonderful meal in each. Would select this hotel again.

AccorHotels certified review
Peerakorn S. Business - 15/06/2018
« Good experience »

Impress. They upgrade my room to be a suit room with Balcony

AccorHotels certified review
Geraldine C. Couples - 14/06/2018
« Fantastic hotel »

Your accommodation and facilities were fantastic. Food amazing and very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geraldine C., We would like to thank you for choosing to stay with Sofitel Phnom Penh Phokeethra during your recent visit to Phnom Penh City and for sharing your appreciation with us. We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our ambassadors are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Tee Business - 14/06/2018
« Friendly, professional service to count on; and high quality food »

I have stayed at Sofitel Phokeethra a number of times this year on business. I've always been impressed with their friendly and professional service - the front-desk, the lounges and restaurants, housekeeping and the sports club. The quality of food is very good; with choices of different cuisines (Italian, Japanese, Chinese, western and local) and the dishes are reasonably priced, too. Staying at Sofitel Phokeethra makes business travel a pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tee, Greetings from Sofitel Phnom Penh Phokeethra, We are glad to read that your business travel was a pleasant one and that our hotel facilities and culinary offering exceeded your expectation. Your comments on the service provided by our ambassadors are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to the Sofitel Phnom Penh Phokeethra. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Wayne B. Business - 13/06/2018
« I found the staff to be very professional and attentative to the needs of the guests while being warm approable and friendly. »

People at the hotel were very welcoming , arm and friendly without being overbearing. It felt genuine. Also, their professionalism and attention to detail was greatly appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne B., Greetings from Sofitel Phnom Penh Phokeethra, We are pleased to learn that we were able to craft a fantastic memory for you during your stay at Sofitel Phnom Penh Phokeethra. Thank you so much for taking time your share your pleasant experience with us. Our ambassadors express the service from their heart with the sense of hospitality, the unfailing ability to anticipate and meet the needs of guests with genuine attention to detail. It was certainly our pleasure to be at your service and we hope to see you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Yongyoot C. Friends - 12/06/2018
« very nice and relax hotel to stay in Panom pehn »

A very nice & soft bed that create moment of hapiness while slepping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YongYoot C, Bonjour from the heart of Phnom Penh City, We appreciate your kind comment and your patronage. In order to provide our guests with the best possible sleep, we do not only offer a very comfortable bed, but we also provide variety of different pillows especially our signature MyBed which is used by Sofitels around the world. We are also able to adjust the bedding to make it softer or more firm, depending on particular preferences. I am glad to read that our signature MyBed could create the happiness moment for you. On your next stay with us, do let us know how we may better adjust your pillows or bedding to suit your preferences for your maximum comfort. On behalf of the team, I thank you for leaving us your great comments. We look forward to hosting you again in the near future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
K.s Couples - 11/06/2018
« Amazing »

The hotel had old world charm with a very modern approach. The service was impeccable, the room was spectacular and the restaurants were very refined.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K.S, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for your nice review on our property and full score evaluation. We are happy to receive your kind compliment on our service as well as the hotel facilities and culinary offerings. Our hotel architecture influenced by local culture forms a truly remarkable building with elegant furnishings and rare beautiful artwork . We appreciate your patronage and we hope to see you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Lokesh K. S. Friends - 11/06/2018
« Very Good Quality, High Priced, Luxury service, 5 Star Hotel »

The services and quality was extremely good. But as i was pure vegetarian, i had some difficulty in getting the vegetarian food. There is no proper labeling of the foods with Veg / Non-veg symbols. The dish name was Veggies but it had sea fish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lokesh K S, Greetings from Sofitel Phnom Penh Phokeethra, We are delighted to receive a very nice compliment from you and thank you so much for taking time to share us your feeling. Please accept my sincere apologies for the difficulties you encountered with the labeling and the fact that the ingredients were not properly indicated. We have cascaded your comments to the team and are looking into improving based on your comments. . We sincerely hope this experience does not impair your trust in Sofitel Phnom Penh Phokeethra. We are looking forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Anonymous Business - 11/06/2018
« Very friendly, lovely experience »

Superb facilities, staff are very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Warmest greetings from Sofitel Phnom Penh Phokeethra, We would like to express our gratitude to you for your full score review. It is with pleasure to read that our hotel facilities and our warmth hospitality exceeded your expectation. Our ambassadors strive to deliver constant outstanding service, and I will be sure to share your positive feedback with the team. Thank you so much for your patronage and we look forward to welcoming you back in the very near future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Anonymous Business - 11/06/2018
« Good »

The front desk personnel ask for a credit when i check in and assured that you will not charge anything from my account. And when i check out the front desk personnel if i get anything from the bar and i said none, They assure me that they don't charge anything from my account but when i arrive i check my bank account and notice that you charged $100.00 .Please return my money .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for your feedback. With regards to your credit card inquiry, please rest assured that this is only the pre-authorization process for guarantee purposes upon check-in. The amount taken for pre-authorization will be released at the very latest a month and the earliest around 7 working days. We are very sorry that our team had not informed you about this hotel policy. Rest assured that proper training will be conducted in order to avoid such inconvenience in the future for your next return. We hope this experience will not alter your confidence in Sofitel Phnom Penh Phokeethra and that you will give us the opportunity of welcoming you again if we may be of any further assistance, please do not hesitate to contact us. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Mark C. Business - 10/06/2018
« Expected comfort, hospitality and peace. »

The title above explains it pretty well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark C., Greetings from Sofitel Phnom Penh Phokeethra, It is with delighted to hear that you had a comfortable stay at Sofitel Phnom Penh Phokeethra. I agree with you to the fullest extent that Sofitel Phnom Penh Phokeethra is truly a charming place because not only it is located in the heart of Phnom Penh city which provide a convenience access for guest to explore the city, but it also nestled in the quiet serenity of the French Quarter gardens. Again, thank you so much for your support and we look forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Dan Y. Business - 10/06/2018
« Excellent service, friendly people and very clean. »

My stay was only two days. But enough to enjoy the hospitality of your hotel and its people.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dan Y., Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for taking time to share us your fabulous experiences during you stay at Sofitel Phnom Penh Phokeethra, We are really happy to read that you thoroughly enjoy the hospitality of our hotel and our dedicated ambassadors though your stay was a brief one. Thank you so much for your patronage and we look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
T. H. T. T. Business - 10/06/2018
« Mr »

It’s my first experience with Sofitel Phnom Penh, but the hotel impressived me at the first sight. Everything, such as room, equipment, service are perfectly. Only one point that I think the hotel should considering, it is diversifying of food. I stayed in 2 night and had 4 buffets, but everything was same and have no changes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear T. Huynh Trung T., Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for choosing us as your accommodation choice during your recent visit in Phnom Penh. I am glad T. hear that we could create a perfect first impression T. you and that you are very satisfied with our hotel facilities, room functionalities and especially our heartfelt hospitality extended by our ambassadors. Concerning the buffet menu, we are working on its improvement. Thank you so much for sharing your thoughts, it is through feedback such as yours that we are able T. improve the quality of our products and services T. better meet the needs of our guests. Again, thank you for your patronage and we look forward T. welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Ian F. Couples - 08/06/2018
« Luxury, safe and comfort »

We enjoyed our stay immensely, we felt safe and could not asked to be treated and better. We will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian F., Greetings from Sofitel Phnom Penh Phokeethra, It has been our great pleasure to welcome you at Sofitel Phnom Penh Phokeethra and thank you for sharing your feelings about your stay with us. As a luxury hotel, we strive to provide top notch service for our guests. That goes not only for providing assistance, but ensuring that you feel safe and at ease at all times. We look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Sp L. Business - 08/06/2018
« Just a short stay but good enough to feel previleged »

A very short but pleasant stay. The only setback was the breakfast. The waitress brought me to a table that had a used plate (I guess she didn't notice). The dim sum corner was left unattended for a long time - hence the dimsum that I took was cold and hardened at the bottom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SP L., Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for taking time to share us your experience during your recent stay at Sofitel Phnom Penh Phokeethra. I am delighted to hear that we were able to craft a privileged moment for you. In the meantime, please accept my sincere apologies for the breakfast experience at La Coupole restaurant. Please rest assured that we have cascaded your comments to the team and will ensure that it does not reoccur. Again, thank you so much for choosing us as your accommodation choice. We sincerely hope this experience does not impair your trust in Sofitel Phnom Penh Phokeethra. We are looking forward to welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Maarten Business - 08/06/2018
« Great experience! »

Great experience, great hotel and superb staff Food was sometimes a bit ‘old’ but not disturbing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maarten, Greetings from Sofitel Phnom Penh Phokeethra, We are extremely delighted to read that you had a great experience during your stay at Sofitel Phnom Penh Phokeethra. We duly note your comment on our food options. We are working on the improvement of the variety. It is through feedback such as yours that enables us to adjust and better serve our guests and meet their satisfaction. Again, thank you so much for your positive review and constructive comment. We look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Jasmine Business - 08/06/2018
« It was a good experience except for one incident »

The hotel was really good however I did not appreciate that housekeeping touched and rearranged my stuff when the stuff was not in their way of cleaning up the room. I had raised this with the front desk and the front desk didn't provide any resolution except for a sorry but I felt a bit violated since my undergarments were touched and removed from my packing cubes and rearranged with dirty clothes which i had arranged in separate piles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasmine, Greetings from Sofitel Phnom Penh Phokeethra, It is with pleasure to read that our hotel facilities and room functionalities met your expectation. On behalf of Sofitel Phnom Penh Phokeethra, please accept our deepest apologies for the inconvenience you were caused with regards to rearranging of your personal items. We have instructed our Housekeeping Director to rectify this problem immediately. Rest assured that we will emphasize on training for the comfort of our guests. Also, for your next return, we duly noted your comment as your preference. We hope this experience will not impair your trust in Sofitel Phnom Penh Phokeethra and that you will give us the opportunity of welcoming you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Eleanor Friends - 06/06/2018
« love the essence of the hotel »

love the quality of the hotel, the staff, the food, the facilities, ...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eleanor, Bonjour from the bustling city of Phnom Penh! It truly is a delight to hear that your stay with us exceeded your expectations. At Sofitel Phnom Penh Phokeethra, we strive for all our guests to indulge in our Magnifique experience. We glad that you are satisfied with our hotel facilities, gastronomy and service extended by our ambassadors. Thank you once again for your full-score review. We hope to see you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Chris T. Business - 06/06/2018
« Superb experience again at Sofitel PP »

From the start where we met by the charming GM, Charles-Henri Chevet, to the dinner at Do Forni prepared by Khmer chef the experience was superb !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris Thompson, Welcome back to Sofitel Phnom Penh Phokeethra, It is nice to hear that you had a superb experience with us again. Thank you so much for your full score review. We are happy that you enjoy your stay with us and our culinary at Do Forni met your expectation. Thank you so much for you continued support. We look forward to welcoming you back soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

AccorHotels certified review
Bheraya H. Business - 05/06/2018
« Short but memorable business trip »

Beautiful ambience. Very attentive and helpful staffs, especially Maurice (Front Manager) and Pahnya (concierge).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bheraya H., Greetings from Sofitel Phnom Penh Phokeethra, Thank you so much for taking your time to share us your nice evaluation. At Sofitel Hotels and Resorts, we as a luxury brand pride ourselves on exceptional performance on all aspects, and it is fabulous to hear that our hotel facilities and our outstanding service exceeded your expectations. Your comments on the service provided by our ambassadors particularly Mr. Maurice and Mr. Panha are most gratifying and will be shared with the whole team. We look forward to hearing back from you and hope we will have the pleasure of serving you again soon. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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