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Novotel RJ Santos Dumont Hotel

4.0/5 1,439 reviews
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33 photos
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
+ 20 Services
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Novotel RJ Santos Dumont Hotel

Mid-scale hotel for business or family trips

Stay just 438 yards (400 m) from Santos Dumont Airport in Rio de Janeiro. The Novotel RJ Santos Dumont hotel offers spacious, functional apartments, in addition to WIFI, a sauna, events center and fitness center. You can also sample regional cuisine in the comfort and tranquility of the restaurant, and enjoy special drinks in the hotel bar. During your stay, you and your family can enjoy modern, comprehensives facilities that will ensure your comfort and well-being.

The superior Novotel Rio de Janeiro Santos Dumont hotel is located in the city's financial and business district. It is situated near the major tourist attractions such as National Museums or Imperial Palace and entertainment hotspots and offers an ideal base to explore Rio. Modern apartments and amenities like equipped modular rooms for all types of events, WiFi connection, fitness centre, sauna and covered valet parking make Novotel hotel ideal for a business stay as well as a private weekend in Rio.

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Hotel extras
  • Modern facilities with access for guests with reduced mobility
  • Well-trained team and excellent service
  • Just a ten-minute walk from Santos Dumont Airport
  • Close to museums, theaters, historic building sand, the metro
  • Comfort and design, in addition to meeting rooms for business events
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundromat
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna
  • Kids' Club for children aged 0 to 16 years

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 9 meeting room(s)
  • Web Corner on a Mac
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Hotel location

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Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300
Centro
20020 080
RIO DE JANEIRO
BRAZIL

Tel: (+55)21/35068500
Fax: (+55)21/35068502
Check-in from 12h00
Check out up to 12h00
Access and transport
  • COSME VELHO : 121, Av Franklin R
  • Metro Novo Rio : 1 e 2, Cinelandia
  • SANTOS DUMONT At 0.5km / 0.31 miles
  • TOM JOBIM At 20km / 12.43 miles
  • CINELANDIA At 0.9km / 0.56 miles

GPS : -22.908075, -43.169857

Currently, close to our hotel

RIO DE JANEIRO travel guide

Our rooms

4 photos
Standard Room

Standard Room

Choose comfort and space, Our standard bedroom is a great example of what Novotel is all about, It comes with all the usual facilities. Up to 2 adults and 2 children

Suite

Suite

An unforgettable experience! The spacious and modern suite includes a lounge, bedroom and bathroom with all the usual facilities of a suite: bathtub, WiFi internet, electronic safe, cable TV and air conditioning.

  • 149 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 100 family rooms
Room Bathroom Security Room service
    • 220/240 V AC
    • Air conditioning
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Opening windows
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

365Type of cuisine: Regional

365 Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
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  • Sat
  • Sun

365Type of cuisine: Regional

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

365

365 Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

365

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

See all our restaurants and bars

Your meetings and events

Novotel RJ Santos Dumont Meeting Room

Our meeting rooms

  • Number of meeting rooms: 9
  • Maximum size: 200 m²
  • Maximum capacity: 190
  • Maximum banquet capacity: 110
Find out more
4.4/5 AccorHotels Rating 6,285 reviews

Our guest reviews for Novotel RJ Santos Dumont

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,439 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sandro Business - 04/11/2018 AccorHotels certified review
« Nice place and well located »

Hotel accommodation is fine and Service very efficient

Alexr Friends - 17/10/2018 AccorHotels certified review
« Clean and convenient for a one night stay »

Stayed for one night stopover between flights. Hotel was clean and convenient. WiFi was excellent with room service available 24 hours. Breakfast was exceptionally average with low volume of guests meaning food was out a long time. We were very lucky as receptionist in check in spoke English. But not on check out. Surrounding area is dead. We want for a walk about 10am and it was dead. All shutters down. Drive through a few days later at 3pm, still dead. About 15 min (unpleasant) walk to Santos Dumont airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear AlexR, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Feedback like yours, helps us understand what needs to be improved and for sure I'll pass your notes to the team. Once again, thanks for the review and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Submanager

D. Solo - 17/10/2018 AccorHotels certified review
« Very good »

Very satisfied with the accommodations and the low price. Very good location, near the Santos Dumont airport (Rio).

Our hotel has responded to the review
Our hotel has responded to the review

Dear D., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Sub manager

Cd Business - 14/10/2018 AccorHotels certified review
« Good service at the hotel, but why choosing the Accor group, when I do not get anymore points »

Good stay, but I have to book by the company travel agency and do not get anymore Accor points. Therefore I lot already my Platinum Status and will loose next year the Gold Status. So I will have no reason to go again at this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CD, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Our reservation team will check if your stay was eligible to Accor points and they will contact you. Once again thanks for your feedback and we hope to welcome you again very soon in our hotel!. Sincerely, Ana Carolina Thomazini Sub Manager

Cezar C. Business - 09/10/2018 AccorHotels certified review
« Convenient hotel location »

good location, comfortable room and great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cezar, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Submanager

Alexandre M. R. Business - 02/10/2018 AccorHotels certified review
« Estadia no Novotel Santos Dumont »

Excelente.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Alexandre, Obrigada por dedicar um tempo do seu dia para nos avaliardar seu feedback. Lamento a demora com relação a sua nota fiscal. Repassarei este caso com nossa equipe a fim de identificar o ocorrido. Mais uma vez agradeço por nos avaliar e esperamos poder recebê-lo novamente muito em breve em nosso hotel! Atenciosamente, Ana Carolina Thomazini Subgerente

Winston J. Solo - 27/09/2018 AccorHotels certified review
« Another wonderful experience at Novotel Santos Dumont »

Since I have stayed here before, this is simply to confirm that he hotel lived up to all my expectations. The staff was extremely helpful, and responded to any request or queries needed. As usual, the room was fantastic, with all the amenities needed to ensure I have a pleasant stay. This time I saw more of the restaurant, enjoying evening meals, and was happy with the value offered. Altogether I enjoyed my stay, and would gladly do it all again.

Winston J Solo travel - 27/09/2018 TripAdvisor review
« Great Stay »

I have stayed here before. This is just to confirm that the hotel is still wonderful, and lived up to all my expectations. The room was spacious, with all the amenities to make your stay enjoyable. Add the bar and restaurant experience, and I was well pleased.

Anonymous Business - 24/09/2018 AccorHotels certified review

Breakfast was worse than the last time, and so far i did not receive the receipt.

Paulo M. Couples - 22/09/2018 AccorHotels certified review
« Location »

Very good location. Near Museu do Amanhã.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paulo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Sub Manager

Adriana Business - 22/09/2018 AccorHotels certified review
« Disappointing »

I had already stayed in this hotel twice, not long ago. This time. the quality seemed to have dropped: AC was not functioning properly, the fridge’s light did not turned off, what kept the room too bright to sleep. The room service menu changed and a lot of options were not available anymore. I asked for the Novotel burger, which I had in the past and really liked. This time, it was really bad and I could not eat it all. The sheets had stains that I could not figure what it was. In summary, I liked this hotel and thought of it as a good one, but this last experience was really disappointing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adriana, Thank you for taking time to share your feedback with us. We regret that our services did not meet your expectations and we apologize for. Novotel hotels wants to provide the best quality of service during your stay and therefore your opinion is fundamental to us! With no doubt, I will review your notes with the teams involved. Once again, we appreciate your feedback and hope to regain your confidence during your next stay. In the hope of welcoming you briefly, please accept our best regards, Ana Carolina Thomazini Sub manager

Luciano L. Business - 20/08/2018 AccorHotels certified review
« good »

It attended my expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luciano, Thank you for taking time out of your day to evaluate us. We look forward to welcoming you again very soon in our hotel! Regards, Ana Carolina Thomazini Sub manager

C. Business - 16/08/2018 AccorHotels certified review
« As expected, thanks! »

Nice hotel, located at walking distance from Santos Dumont airport. Good for pure business oriented stay in Rio.

Tiago Business - 14/08/2018 AccorHotels certified review
« Good hotel »

Internet speed was very slow. Breakfast was good and with a lot of variety, but there were sometimes when it would not have any plates or cups. Overall great experience.

Iain Business - 14/08/2018 AccorHotels certified review
« Requires recycling facilities »

Cleanliness was good. Window to my room did not fit or close properly and I had continuous noise from the airport during the night. There NEEDS to be recycling facilities in each room for recycling plastic, paper glass etc. a modern company like Novotel should already have it! It is POOR that you do not.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain Alexander, Thank you for taking the time to share your review. With no doubt, feedbacks like yours help us understand which service needs to be improved. We work hard to provide an exceptional experience for our guests, and I apologize for the shortcomings that occurred during your stay. I am answering now, but I have already gone over your notes with our team. Once again, we appreciate your feedback and hope to regain your confidence during your next stay. In the hope of welcoming you on other occasions, please accept our compliments, Ana Carolina Thomazini Sub manager

Laura Business - 13/08/2018 AccorHotels certified review
« it was good »

I spent there only a few hours, but overall it was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorena, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Deputy Manager

Anonymous Business - 10/08/2018 AccorHotels certified review
« Great »

Everything great and organized.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Deputy Manager

Jose R. Business - 01/08/2018 AccorHotels certified review
« Business trip »

I just stayed one night, so no big problems

Our hotel has responded to the review
Our hotel has responded to the review

Dear José R. R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcio Ramalho General Manager

George Business - 30/07/2018 AccorHotels certified review
« Great small hotel »

This is a small hotel with all the amenities. It's located close to Santos Dumont Airport in a quiet neighborhood, that is easy walking distance to key downtown locations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcio Ramalho General Manager

Sergio Couples - 18/06/2018 AccorHotels certified review
« Line for Check in, bad restaurant experience, Restaurant voucher total let down »

Despite the fact I am still a A club Silver (last year I was gold) during the check in process there was a big single line being directed at the dedicated counter, so it was not possible to use the express check in. Another point was my experience for dinner at the restaurant, we had the prepaid voucher and it was bad, but also the service was bad, (our orders came wrong) and lack of options were a let down.

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