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Novotel RJ Santos Dumont Hotel 4 stars

TripAdvisor rating 4.0/5 1,470 reviews
Novotel RJ Santos Dumont
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Hotel extras

  • Modern facilities with access for guests with reduced mobility

  • Well-trained team and excellent service

  • Just a ten-minute walk from Santos Dumont Airport

  • Close to museums, theaters, historic building sand, the metro

  • Comfort and design, in addition to meeting rooms for business events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Kids' Club for children aged 0 to 16 years
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundromat
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Kids' Club for children aged 0 to 16 years
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac

Hotel location

Novotel RJ Santos Dumont

Avenida Rua Marechal Camara 300
Centro
20020 080
rio de janeiro
brazil

Tel: +552135068500

Fax: (+55)21/35068502

Contact email

Check-in from 12h00

Check out up to 12h00

  • COSME VELHO :   121 Av Franklin R

  • Metro Novo Rio :   1 e 2 Cinelandia

  • By plane

    SANTOS DUMONT At 0.5km / 0.31 miles

  • By plane

    TOM JOBIM At 20km / 12.43 miles

  • By train

    CINELANDIA At 0.9km / 0.56 miles

GPS :-22.908075, -43.169857

Currently, close to our hotel

Tour of Ilha Fiscal

From 01/01/2010 to 31/12/2019

At 966 m

Nossa Senhora da Candelária Church, Rio de Janeiro, visit

From 01/01/2018 to 31/12/2019

At 1.1 km

The São Bento Benedictine monastery, Rio de Janeiro, visit

From 01/01/2011 to 31/12/2019

At 1.4 km

Nossa Senhora da Glória do Outeiro Church, Rio de Janeiro, visit

From 01/01/2011 to 31/12/2019

At 1.6 km

The Chácara do Céu Museum, Rio de Janeiro, visit

From 01/01/2010 to 31/12/2019

At 1.7 km

Villa-Lobos museum, Rio de Janeiro, visit

From 01/01/2018 to 31/12/2019

At 5.2 km

Corcovado, Rio de Janeiro, discovery

From 01/01/2018 to 31/12/2019

At 6.5 km

Copacabana Beach, visit

From 01/01/2018 to 31/12/2019

At 6.7 km

Musée Açude, Rio de Janeiro, visit

From 01/01/2010 to 31/12/2019

At 13 km

Geek & Game Rio Festival 2019

From 19/07/2019 to 21/07/2019

At 26 km

RIO DE JANEIRO travel guide

Our accommodations

Superior room with 1 Double bed and sofa

  • Max. number of persons: ‌4
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Superior Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Superior Room with 1 double bed. Adapted to guests with reduced mobility

  • Max. number of persons: ‌2
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Our restaurants and bars

365

Type of cuisine: Regional

In the 365 Restaurant, you can enjoy our menu 24 hours a day, served in all areas of the hotel. Enjoy the freedom to eat however and whenever you want.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

365

Photo non contractuelle / Strictly non binding

You can enjoy your time in our lobby bar with the best in Brazilian food and varied drinks list.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 200 m²

  • Maximum capacity: 190 people

  • Maximum banquet capacity: 110 people

Find out more

Our guest reviews for
Novotel RJ Santos Dumont

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,187 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,470 reviews

Confortable, easy access. Just need better food services.

Customer review rating 4.3/5

Hélder S. Friends - 18/06/2019 AccorHotels certified review

Confortable place, easy to access by car but room food service needs improvements.

OLD HOTEL - STAFF ARROGANT

Customer review rating 4.3/5

Anthony V. Business - 06/06/2019 AccorHotels certified review

I used to dstay so many times at your place - this time will be the last one - arrogant staff at the check-in - room dirty - one day I had to ask to clean the room at 7pm as they forgot to clean it - very old room - air condition very bad, noisy - staff arrogant which is so bad with repeaters - worst hotel in Rio - need renovations - dirty corridors

great location

Customer review rating 4.3/5

Peter Couples - 04/06/2019 AccorHotels certified review

very good location near domestic airport and city centre

good

Customer review rating 4.3/5

Flávio Business - 28/05/2019 AccorHotels certified review

it was good but i still need my recipe

Dear Flavio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Just to make sure, the recipe you mantion would be the invoice? I'll ask the reception team to send it for you. Kind Regards, Jordana Bastos Guest Relations

Great place, polite staff and great room

Customer review rating 4.3/5

Roger L. Business - 15/05/2019 AccorHotels certified review

Everything was perfect, I was able to do an early check in and they kept my luggage after my check out, people very polite and helpful, I really recommend it.

Dear Mr. Roger, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Subgerente

Good stay

Customer review rating 4.3/5

Danilo G. Business - 05/05/2019 AccorHotels certified review

My experience was good, since checkin through checkout. The room is fair, could be better for the price. Looks like I am on a Ibis room. The location is great. Breakfast is very good.

n/a

Customer review rating 4.3/5

Fabio E. B. Business - 22/04/2019 AccorHotels certified review

n/a

Prezado Fabio, Obrigada por dedicar um tempo do seu dia para nos avaliar. Estamos contentes que tenha apreciado sua estadia e por isso venho lembrar o quão grata nossa equipe está! Esperamos poder recebê-lo novamente em uma próxima oportunidade. Atenciosamente, Jordana Bastos Guest Relations

Comfortable and convenient

Customer review rating 4.3/5

Anonymous Business - 12/04/2019 AccorHotels certified review

Very helpful and friendly staff.

Good location, comfortable hotel let down by service

Customer review rating 4.3/5

Christopher S. Business - 11/04/2019 AccorHotels certified review

Friendly reception staff. Breakfast was generally well stocked buffet but quite often the hot buffet was cold due to covers being left open. On one day I went down to breakfast at 0630 and the restaurant was not open although it was supposed to open at 0600. The min bar fridge was not restocked daily nor were tea and coffee in the room

NOVOTEL SDU

TripAdvisor rating 4.0/5

GustavoKruger Business - 11/04/2019 TripAdvisor review

Nice and conveniente stay. clean, comfortable, well p´laced close to SDU airport I intend to stay there every time when I have business trips to Rio de Janeiro. Cost is a little expénsive, and accor could adjust to more fair tariffs

Hi GustavoKruger! Thank you for taking time out of your day to evaluate us! We are glad that you enjoyed your stay and we would like to tell how grateful our team is! We look forward to welcoming you again at an upcoming opportunity. Kind Regards,

Greta service and food

Customer review rating 4.3/5

Anonymous Business - 22/03/2019 AccorHotels certified review

My experience was great. the only reason I did not give the hotel a 10 is because the lack of air conditioning in the hallways leading to our room gave the hotel a musty smell and the air felt stagnant.

Customer review rating 4.3/5

Anonymous Business - 19/03/2019 AccorHotels certified review

The service was very good, very polite and kind, helpful staff, I was extremely satisfied. Congratulations.

Dear Emerson, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Submanager

Director of Business Development

Customer review rating 4.3/5

Alex Business - 14/03/2019 AccorHotels certified review

It is fine! I spent several hours in the Hotel and everything works fine. I couldn't not use some of the facilities due some body restrictions, maybe next time.

Perfect location

Customer review rating 4.3/5

H B. Solo - 13/03/2019 AccorHotels certified review

Staff were helpful and friendly. Restuarant needs face lift and services need to improve.

Not a good surprise

Customer review rating 4.3/5

Daniel A. Families - 12/03/2019 AccorHotels certified review

I've called the hotel in the morning explaining we were about to check-in late and asked for an extra bed for our daughter. At arrival, we got surprised because the room reserved had only two single beds. My wife is pregnant, we were really tired from the flight but the incredible woman at the balcony helped us giving us an upgrade. Only problem is that I had to be hearing your staff whining about not booking in the AccorHotels website. I would if it wasn't more expensive at the time.

it is good.

Customer review rating 4.3/5

Jane Business - 11/03/2019 AccorHotels certified review

the shower head is not good. it should improve.

Need smarter operation.

Customer review rating 4.3/5

T. J. Couples - 04/03/2019 AccorHotels certified review

I had two reservations for three consecutive days(1day +2day). I could stay in the same room for whole stay, but the counter asked me to re-checkin next day for the second reservaion and my room card key did not work on the second day. They said they cannot do anything because the hotel system works only that way. Novotel is a worldwide big chain hotel and it should have smarter operation system that its name deserves.

Never stayed in such a terrible hotel/ Worst experience ever

Customer review rating 4.3/5

Karina Business - 24/02/2019 AccorHotels certified review

noisy air conditioner infiltration on the walls hallway smelled extremely bad

Sick

Customer review rating 4.3/5

Ewan M. Business - 17/02/2019 AccorHotels certified review

Ate at the buffet restaurant. On returning for second helping I witnessed many flies over the fruit and some other food on display. The following day I woke up to a bad stomach and was sick for the next 24 hours. I am convinced it is linked to the food in your restaurant. Lids were not being closed on available dishes, staff were not paying attention. Not impressed, I will not be returning.

GOOD LOCATION, GREAT ATTENTIO, ESPECIALLY FROM FRONT DESK AND BAR SERVICE. TKS AGAIN.

Customer review rating 4.3/5

Renzo R. Business - 09/02/2019 AccorHotels certified review

SE ABOVE

Dear Mr. Renzo Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Carolina Thomazini Subgerente
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