Sofitel La Reserva Cardales Hotel 5 stars

TripAdvisor rating 4.5/5 1,605 reviews
Sofitel La Reserva Cardales
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Natural environment and sophistication

  • A magnifique convention center

  • A perfect combination

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Beach and water sports
  • Bike rack facilities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Conventions hotel

Hotel location

Sofitel La Reserva Cardales

Ruta Panamericana No. 9, Km 61
Campana
Buenos Aires
2804
campana
argentina

Tel: +5403489435555

Fax: (+54)4354444

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    EZEIZA At 85.7km / 53.25 miles

GPS :-34.273545, -58.898638

Our accommodations

Superior room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 52
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

Superior Room with twin beds

  • Max. number of persons: 3
  • Area: From 52
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Mini Bar

Deluxe Room with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 47
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Mini Bar

Deluxe Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 47
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Mini Bar

Junior Suite with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Mini Bar

Executive Suite with 1 king-size bed

  • Max. number of persons: 3
  • Area: From 100
  • Wireless internet in your room
  • Bathrobe
  • Nespresso machine
  • Mini Bar

Our restaurants and bars

LE LAC FUSION GOURMET

Type of cuisine: Gourmet

Gourmet kitchen with a distinctive identity, fusing French fine dining with the exquisite flavors of Argentine gastronomy. An exclusive wine cellar houses a selection from the finest wineries, including both imported and national wines.

Dinner

20:30 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA BUTACA

Type of cuisine: International

Buffet and à la carte options are available, with a large selection of vegetables from our ECO Orchard, exquisite dishes prepared by our Head Chef and a variety of mini-desserts and petit fours using our bakery's finest recipes.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

20:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOWLING BAR

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Pool bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BERNABE

Photo non contractuelle / Strictly non binding

A current concept, ideal for enjoying beverages. Kick back and enjoy this young and fresh environment; a simply-designed space decorated in materials and textures that will surprise. Enjoy the best gourmet snacks and cocktails as an aperitif.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 1,380

  • Maximum capacity: 540 people

  • Maximum banquet capacity: 840 people

Find out more

Our guest reviews for
Sofitel La Reserva Cardales

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

5,983 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,605 reviews

Confort, relax and safty

Customer review rating 4.5/5

Paula Families - 16/10/2019 AccorHotels review

We enjoy installations which are very good, and my little one played all the time with friends. She moved alone all over the hotel with in safe. We rest and eat extremely good quality food. There were several activities for adults and children

Dear Maria Paula P., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Unexpected experience

Customer review rating 4.5/5

Jan R. Business - 06/10/2019 AccorHotels review

Beautiful surroundings and first class rooms and services.

Dear R. Jan Willi V., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Espectacular

Customer review rating 4.5/5

Eloy Couples - 03/10/2019 AccorHotels review

Relax total

Estimado Claudio Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Excellent resting time, and relax with the family.

Customer review rating 4.5/5

Anonymous Families - 01/10/2019 AccorHotels review

Beautiful accomodation, surroundings, and activities. Also the food was great. Yet the service at the main restaurant can be improved. It was quite slow at times. Also, I would revisit the hours until children are allowed in the pool. At least outside they should be allowed to stay later. In any case, the experience was fantastic and I would visit the hotel again.

Dear Federico M. We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales
Customer review rating 4.5/5

Pablo T. P. Business - 13/09/2019 AccorHotels review

UN PLACER, TODO.

Estimado Pablo Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Excelente

Customer review rating 4.5/5

Anonymous Business - 09/09/2019 AccorHotels review

Inmejorable

Estimado Sebastian T., Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel La Reserva Cardales. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Unaware of health precautions; unacceptable

Customer review rating 4.5/5

Matias R. Families - 01/09/2019 AccorHotels review

Facilities were fine. Have 2 kids that have celiac disease, asked specifically about gluten free food at lunch, they said food was " gluten free" and was contaminated and both kids had strong stomach pain like they have not had in a long time. Unbelievable this happeneded at a Sofitel hotel Was not going to say anything else, but after I got a 2nd email reminding me about my experience, it feels like a joke. So this is it. Will likely submit same feedback in trip advisor and other places

Dear Matias R., Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Very good, but there were things that were not up to the expected standards of an intl. hotel

Customer review rating 4.5/5

Roberto W. Couples - 27/08/2019 AccorHotels review

Very pleasant. Dinner was excelent. Setting is very nice. Suggestions/complaints: lack of armchairs in the room. The ones in the balcony were unconfortable due to lack of back cushions. Lights in nightstands were inadequate for reading. There were no salts for the bathtube, and provision was slow and not of good quality. The newspaper arrived with destroyed page and was not replaced as requested. Lack of place to seat confortably outdoors.

Dear Roberto W., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Nice building but average food and poor service

Customer review rating 4.5/5

John M. Business - 13/08/2019 AccorHotels review

The front desk staff were excellent, the hotel rooms were very good however the food is very average for the quality of hotel and the restaraunt and bar service is absolutely terrible. Having to serve yourself coffee in the morning or chase waiters for another drink when the hotel is not busy is very poor.

Dear John M., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Relax for all Family

Customer review rating 4.5/5

Victoria Families - 06/08/2019 AccorHotels review

Very confortable, the kids were very enternained with Kids Clubs teachers-

Dear Victoria T., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Mono

Customer review rating 4.5/5

Mono Families - 23/07/2019 AccorHotels review

Monos saltando

Estimado Sr. E. Muchas Gracias por su puntuación acerca de nuestro hotel! Atentamente, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Good but not totally satisfactory

Customer review rating 4.5/5

Lp Families - 17/07/2019 AccorHotels review

Place is great. Nice architecture. Nice surroundings. Hotel is showing lack of maintenance and missing details both in infrastructure and attitude of service of personnel. Price is too high for the current offer. Food service is too expensive for quality offered.

Dear Lucas P., Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Great experience, great staff attention, some problems

Customer review rating 4.5/5

Sebastian Couples - 03/07/2019 AccorHotels review

Our stay was really enjoyable. We spoke a bit with Raul and he seemed super excited about customer experience and how to make the hotel better for each person. Spa and food was great (even though they do take a long time to bring your food). We had 2 particular issues, the first was the Heater in our room did not work properly on our first night and we had a lot of cold. The second issue was a major one, after we came back to the room from the spa (we had asked for maintenance on the heater) we found our room door completely open, we hadn't lost any belongings but this is a serious security issue. When we went to front desk to complain about this they said they were going to check the security cameras, but we didn't have any response whatsoever, this is why I'm actually removing 2 points from my LTR.

Dear Sebastian J., Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Amazing place and staff!

Customer review rating 4.5/5

Bié Business - 12/06/2019 AccorHotels review

It was an incredible stay, the hotel and nature around is beautiful!

Dear Gabriela S., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Awesome installations, good service and great views.

Customer review rating 4.5/5

Anonymous Business - 07/06/2019 AccorHotels review

I had an offsite with the WeWork group, great experience. Very nice sites and activities.

Dear Franco V., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Extremely Satisfied

Customer review rating 4.5/5

Alfredo N. Business - 09/05/2019 AccorHotels review

My experience of staying at this hotel has been great

Dear Alfredo N., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

It was ok

Customer review rating 4.5/5

Rocio U. Families - 03/05/2019 AccorHotels review

We stayed at Sofitel years ago, when it was brand new, and it was a very different experience... I specifically refer to the details...the scales in all three rooms we occupied did not work, we asked for them to be checked or have the batteries changed and nothing was done; the glasses were not replaced; the duvet cover in one of the rooms was badly stained; the facial cloths were not replaced; the card keys were a headache to use; we never got pen/pencil to write in the three (3) blank note paper we found.... Our security box got blocked and we had to wait for over an hour for someone to come solve the problem (I had to call twice), we got stuck in the elevator going up from the Bowling with our 23 month old grand daughter and had to call another family member to let the people at the hotel know because the elevator's alarm apparently did not work, and stayed stuck for over 15 minutes... The food at the restaurant was not that good and the pandemonium at the Bernabe Bar was incredible...full of small children, come on! it's a bar!!! Anyway there are some nice things to mention as some of the staff members were really nice and always greeted us with a smile, but I think the hotel really needs to improve its management. And yes, I think your personnel at the booking section are incredibly nice and I appreciated their attention and service.

Dear Rocio del Pilar U. Amat y Leon, Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Aceptable

Customer review rating 4.5/5

Cristobal Couples - 03/05/2019 AccorHotels review

Tranquila

Estimado Cristobal Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

PLEASANTLY ENJOYABLE.

Customer review rating 4.5/5

Monica L. D. F. Couples - 24/04/2019 AccorHotels review

Once again, we receive the best attention in every sector and from everyone at SLRC during our stay. It makes us “Feel Welcome”

Dear Monica L., We appreciate your comments on your stay at the Sofitel La Reserva Cardales. It is always a pleasure to welcome you again, to make you feel welcome to our home is our mission !!!!. I will share your comments with our team. It will be an encouragement for all our staff, as we strive to continually improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as it is. To be honest, Raúl blanch Concierge & Guest Relations Concierge member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Excelente

Customer review rating 4.5/5

Pablo Couples - 21/04/2019 AccorHotels review

Increible atencion e increible lugar.

Estimado Pablo Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in campana