Hotel - Sofitel La Reserva Cardales
Sofitel Hotel Sofitel Hotel

Sofitel La Reserva Cardales Hotel

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4.5/5 1,381 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Valet parking
  • Reduced mobility rooms
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Solarium
  • Services for children
    • Babysitting on request
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years (Paying)
    • Outdoor playground for children
  • Golf
    • Golf (Paying)
    • Golf course 18 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)
  • Tennis
    • Clay tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Kayaking
    • Private beach
  • Bike rack facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24hrs
    • Opening hours : Week-end 24hrs

Business services

  • 14 meeting room(s)
  • Conventions hotel
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Our rooms

  • 160 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 38 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Spa/Jacuzzi in bathroom
    • Web TV
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Cordless telephone
    • Telephone in bathroom
    • Crib on request
    • TV room service ordering
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 3,772 reviews

Our guest reviews for Sofitel La Reserva Cardales

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,381 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Leo B. Families - 02/01/2018
« Nice hotel with a very poor service »

Service is very poor; ej restaurant orders come late and wrong, low quality food; tennis courts are in very bad conditions; kids playroom not opening at 4pm as indicated, and also in poor conditions (ping pong table broken). At check out I was charged IVA when I shouldn't have been charged since I am not an argentine resident, it took 45 min to reimburse me. This hotel will end up in very poor conditions unless investment in made in maintenance and personal training,

AccorHotels certified review
Marta Couples - 02/01/2018
« Fascinante »

Satisfactoriamente placentera

AccorHotels certified review
Francisco S. Couples - 28/12/2017
« Great hotel grounds, rooms ok »

The hotel grounds are in great shape, but the rooms are not very well maintained and don't even have tea or coffee for guest. The couches that are in the balcony area are very uncomfortable and don't even have pillows to seat

AccorHotels certified review
Sofia S. Couples - 12/12/2017
« Great disconnection from the city, very calm and with a variety of acrivities available »

Great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Suarez, We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you wish to share your experience with other guests, we invite you to visit our Tripadvisor page via the following link: http://www.tripadvisor.com/Hotel_Review-g33…-d11…-Reviews-Sofitel_La_Reserva_Cardales-Los_Cardales_Province_of_Buenos_Aires_Central_Argentina.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Leticia Couples - 04/12/2017
« nice and relaxing »

The only thing i would offset the great experience is that the water taken from the minibar was charged when later a free one was delivered. so it was a question of timing... maybe next time, during the check-in, this should be informed in order to avoid feeling to paid for something unnecessary. or at least if the person only took a water from the minibar, this should not be charged as this is part of a primary need then, it was our 11th Wedding anniversary and we choose this hotel. We received a bottle of campaign as part of courtesy of the hotel. Highly appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Leticia, We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. If you wish to share your experience with other guests, we invite you to visit our TripAdvisor page with the following link: http://www.tripadvisor.com/Hotel_Review-g33…-d11…-Reviews-Sofitel_La_Reserva_Cardales-Los_Cardales_Province_of_Buenos_Aires_Central_Argentina.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Andrés C. Families - 23/11/2017
« Nice atmosphere and facilities in beautiful surroundings. »

With my family I have indulged us all staying a few nights at the hotel at least once a year for the last 4 years. Our only observation is that through the years we noticed a decline in the quality and variety of the food offering in the dinner buffet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andres C., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

AccorHotels certified review
Ronny Couples - 19/11/2017
« Nice seroundings, bad maintenance and low level of service »

The hotel is nice but maintenance is really below expectations. Service level in English was very low.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Ronny H., Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

AccorHotels certified review
Anonymous Friends - 16/11/2017
« Relax »

n/a

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Claudia Gracias por tomarse el tiempo en compartir su puntuación con nosotros. Esperamos poder pronto tener el placer de tenerla de vuelta en nuestro hotel. Atentamente, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

AccorHotels certified review
Leopoldo Couples - 14/11/2017
« increible »

sumamente gratificante e increible.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Leopoldo Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

AccorHotels certified review
Anonymous Families - 13/11/2017

Totalmente agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Vs Friends - 13/11/2017

I think that for the rate, there should be more free activities included, like kayaking. Bike riding should be available for singles or couples any time and not attached to a group. The sauna is too small and not hot enough. The outside pool was too cold, nowadays that is not expected. The rest is ok, proper room but no luxury, comfy bed, excellent environment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Chapinsito Business - 03/11/2017
« Great location, beautiful outdors but service is not the best »

I participated in a conference for Monsanto, the hotel is a beautiful place, great outdoors but the Service Can improve a lot, bedroom very comfortable but Unfortunately The bathroom needs some attention, shower leaked a lot, i had to use 2-3 towels to dry the floor, the sink was partially clogged

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE MORALES, Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Catalina C. D. D. Couples - 31/10/2017
« Exelente »

Agradable. Placentera.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
John M. Business - 30/10/2017
« Pleasent hotel with pleasent people but poor service and food »

Hotel is very nice and the staff are very pleasent however the food is truly bad and the service sometimes is lacking. Often I had to serve myself coffee at breakfast or walk over to get attention of a waiter / waitress. The quality of food lets the hotel down badly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Lorena Couples - 25/10/2017
« Excelent service as expected »

IT was really a pleasure to stay in the hotel for this first time. People was charming, very educated and always ready to assist and help.My husband is celiac, and the menu was adjusted so that he could have dinner. Open and green spaces were beautiful. If a have to point something to improve would be the bikes maintenance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Ivan Couples - 25/10/2017
« Very relaxing stay at the Sofitel La Reserva »

If you are lucky enough to have a nice weather like we did, the Sofitel La Reserva is a wonderful place to spend the weekend and relax. Massages are great at the SPA, and both the regular pool and the in-out pool are very nice. The views are amazing and the overall experience is nice too. The staff was very kind and willing to help at all times. The only things I can complain are: (a) That there was an event that got our breakfast moved to an another area that lacked the nice views of the lagoon, and (b) that the price point reaches some very exclusive luxury international hotels that are, at least in my opinion, superior. But if you can afford it, and are lucky to have a nice weather, it's definitely worth the time and money, as it's one of the few places not far away from the capital city where you can definitely feel as if you were far vacations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivan, Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Paula T. Couples - 25/10/2017
« Amazing room and location »

I am a usual guest of Sofitel La Reserva, they gave us the room 706, for us the best in the hotel for its views and location, the in out pool was really nice, maybe a little bit to crowded of children. But overall it was really nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Anonymous Couples - 23/10/2017
« Placentera »

Muy agradable.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Julieta C. Couples - 17/10/2017

Great experience. Everything was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Laura G. Astudillo Rooms Division Manager Sofitel La Reserva cardales

AccorHotels certified review
Florencia M. Families - 06/10/2017
« Great place, good services, excellent location »

Very good, though tea and coffee were not replaced in the room. We spent one night without internet connection. There was only one restaurant available for dinner. Bicycles should be free to use around the premises

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Florencia M., We thank you for the time you have taken to send us your comments about your stay at Sofitel La Reserva Cardales. Regarding your suggestion that the rides should be free, for reasons of care and safety between the owners of the exclusive Country and our guests, is that they are solely guided. At Sofitel Hotels & Resorts, we strive to provide quality service to each of our guests, so your feedback is very important to us. Please be assured that we will take the necessary measures so that what happened in your stay does not happen again. We sincerely appreciate that you have shared this matter with us and we are confident that you will give us a new opportunity to offer you the best service. Yours sincerely. Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

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