Novotel Edinburgh Park Hotel 4 stars

TripAdvisor rating 4.0/5 2,941 reviews
Novotel Edinburgh Park
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+ 22 Services
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Room 1

Number of guests
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Hotel extras

  • Private banqueting is available for up to 150 people

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym and steam room

  • Complimentary on-site parking for conference guests

  • In-house restaurant serving local and international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf
  • Football (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Edinburgh Park

15 Lochside Avenue
SAT NAV USE: EH11 4DG
Hermiston Gait Retail Park
EH12 9DJ
edinburgh
united kingdom

Tel: +441316192802

Fax: (+44)131/4465610

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :   24 EDINBURGH PARK

  • By plane

    EDINBURGH INTL At 4.5km / 2.8 miles

  • By train

    EDINBURGH PARK At 0.5km / 0.31 miles

GPS :55.92657, -3.310871

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with Queen bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Room with queen size bed and balcony

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Room Queen Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior Deluxe room with Queen bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior room 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Suite Queen Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 172

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

11,500 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,941 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly staff

TripAdvisor rating 4.0/5

Kingfisher3896 Couples - 10/10/2019 TripAdvisor review

We stay here quite often and have always felt both welcome and well looked after. Rooms are very comfortable although sometimes a little on the warm side. Restaurant is good with a wide choice of menu.

Very pleasant

Customer review rating 4.3/5

Steve J. Friends - 08/10/2019 AccorHotels review

Very good bar and dining facilities. Excellent room. Friendly and helpful staff.

Dear Steve, Thank you for taking the time to complete this survey. Feedback from our guests is extremely important to us. I am very happy to hear that you really enjoyed your stay, and that you liked our dining facilities and the helpfulness of our staff. Thank you again for your comments and we hope to see you again very soon! Kind regards Daniela and the team
Customer review rating 4.3/5

Anonymous Friends - 07/10/2019 AccorHotels review

Easy and frequent access to airport and town. Very helpful staff. Excellent food and drink. Clean quiet comfortable room, large telly and excellent bed. Carpet tired looking. Narrow adjustment of room temperature.

Dear Kevin, Thank you for taking the time to complete this survey. I am over the moon to hear that you enjoyed your stay, and that our staff were friendly and helpful to you. Please know that, to us, our guest's happiness is a top priority. We are luck enough to have a passionate team, enthusiastic about Hospitality, and I really believe that shows. Thank you for your comments and observations. I will make sure that I share them with the whole team! Have a wonderful rest of the week, Sincerely, Daniela and the team

Excellent Hotel

TripAdvisor rating 4.0/5

gdminthesnug Couples - 07/10/2019 TripAdvisor review

Stayed for the first time at this particular hotel, and all I can say is Excellent The location, the staff, the food,the rooms and the parking were Excellent This is the ideal location to stay and visit Edinburgh The tram stop is literally 2 minutes walk and this takes you straight to Princess St in 15 minutes

Dear gdminthesnug, thank you for your lovely 5-star review! We are all so happy to know that you loved your stay and that you found everything "excellent". That is definitely a word that we love to hear, as we strive to provide our guests with special stays that they can remember fondly for years to come. Many guests are pleasantly surprised when they realise our location is that convenient and right next to the tram stop! Thank you again for your feedback. We hope to see you soon! Kind regards, Daniela

good

Customer review rating 4.3/5

Anonymous Business - 04/10/2019 AccorHotels review

good accommodation- well positioned. Thanks Bernadette for the cleanliness of the room.

Thank you, Sarah, for your kind comments about the hotel, and especially about Bernadette's ability to keep your room spotless. I will make sure that your comment gets to her, and I am sure she will be super happy to read it! Could I please ask you to take a minute to post a 5-star review on TripAdvisor as well? That would really help our team, especially Bernadette. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS I hope that you return to us very soon. Sincerely, Daniela and the team

Best Hotel in Edinburgh

Customer review rating 4.3/5

Mark M. Business - 04/10/2019 AccorHotels review

Everything was great, great staff and great service

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela and the team

Very pleasant room, good food and friendly staff

Customer review rating 4.3/5

Derek Business - 04/10/2019 AccorHotels review

Enjoyable, easy access to Edinburgh city centre and airport by tram. Very pleasant but the room was a bit stuffy and could do with independent air conditioning.

Dear Derek, Thank you for taking the time to complete this survey. We always appreciate it when we receive feedback from our valued guests! It is so good to hear that you enjoyed your time with us, and that our location was a high point for you! The tram is really a blessing for us :) I will share your comments about the air cooling system with our Maintenance department. Offering better experiences each time is our top priority and we will make sure that we take the necessary steps to improve this. We hope that you return to us soon. I am confident that next time we will get the top marks from you! Enjoy your weekend! Sincerely Daniela and the team

Great hotel, very good value

Customer review rating 4.3/5

J H. Couples - 03/10/2019 AccorHotels review

We had a great 2 night stay at your hotel. Our room was fantastic we had one of the executive rooms. Ate one evening in the restaurant and had a lovely meal. Also breakfast each morning was great

Dear Janet, Thank you for taking the time to leave us feedback about your recent stay at Novotel Edinburgh Park. I am so, so happy to hear that you enjoyed your experience at one of our fantastic executive rooms with a balcony, and that you also loved your meal at the restaurant. Could I please ask you to leave this review on TripAdvisor too? That would really help our hard working team to get the recognition they really deserve! :) I took the liberty of checking the system and I could see that you were checked in by our lovely Danielle. If you liked the welcome that you received from her, please mention her on your review. This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, we hope you have a great weekend and that you return to us soon! Kind regards Daniela

rooms are tired and need updating / re-decorating

Customer review rating 4.3/5

Simon B. Business - 03/10/2019 AccorHotels review

was ok but shower and bath a bit worn and needs updating

Dear Simon, Thank you for taking the time to share your experience with us. We always appreciate it when our guests take the time to tell us about their time at Novotel Edinburgh Park. Thank you for your comments regarding our rooms, please know that I have shared them with David, our Maintenance Manager. It is important for us to receive feedback, as that is the best and most efficient way we can offer better services next time. I am confident that next time you visit, everything will be perfect. Have a great weekend, Daniela and the team

Excellent stay at a great hotel that is ideally located for a weekend City break.

Customer review rating 4.3/5

Ben C. Couples - 03/10/2019 AccorHotels review

Excellent hotel - accommodated our needs perfectly for travelling in and out the City for a 3 day break. Comfy and spacious room, handy pool & steam room, and very pleasant staff.

Dear Ben, Thank you for taking the time to complete this survey. We appreciate it when our guests take the extra time to share their feedback with us. I am happy to learn that you enjoyed a perfectly great stay, and that you had some time to relax at our leisure centre too! We really want our guests making the most out of their time in the city. Could I please ask you to take a few minutes to leave a wee, five star review for us on TripAdvisor? That would really, really help the team. This is the link you need to follow https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again and have a great weekend! Sincerely, Daniela and the team

Good stay (as always)

Customer review rating 4.3/5

Ben Business - 03/10/2019 AccorHotels review

Good. I had to call to remind on room service breakfast but a minor issue. Restaurant was excellent.

Dear Ben, Thank you so much for taking the time to complete this survey. I am over the moon to learn that you always enjoy your business stays with us, and that you find our restaurant excellent. I will share your comments with the rest of the team, especially with our Food & Beverage colleagues, as I know how encouraging these comments will be for them! Please feel free to leave us a short 5 star review on TripAdvisor. That would mean a lot to all of us and it would help to promote our hotel. This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, have a great weekend and we hope you return very soon, Sincerely, Daniela and the team

Consistently excellent

Customer review rating 4.3/5

Bill D. Solo - 02/10/2019 AccorHotels review

Ease of check-in, nice friendly staff. Room well appointed and with nice complimentary toiletries. Love this hotel and have stayed here on numerous occasions since the hotel first opened.

Dear Bill, Thank you for taking the time to complete this survey, and for expressing your thoughts about your recent experience with us. I am so, so happy to hear that your experience was so great that you gave us your top marks! As a Platinum member of our loyalty programme, your feedback holds a special meaning for us and we are honoured to know that we made you feel so welcome that you keep returning to us. Could I please ask you to take a minute to post this review on TripAdvisor as well? That would really help our hard-working team. If you would like to give a shout-out to Reception, the person that checked you in was Miguel. I know how happy he would be to see his name in there :) This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for your feedback and we hope to see you again very soon. Kind regards, Daniela and the team at Novotel Edinburgh Park

Miss Zoe S.

Customer review rating 4.3/5

Zoe Families - 02/10/2019 AccorHotels review

A great place to stay, swimming pool is amazing

Dear Zoe, Thank you for taking the time to complete this survey. We are delighted to know that you enjoyed your time with us, and that you could make good use of our swimming pool! I know how relaxing it is to spend some time down in the leisure centre, forgetting about the stress of daily life :) I hope that you return to us very soon, and please feel free to leave a 5-star review for us on TripAdvisor as well. TripAdvisor is the main platform for feedback that has to do with Hospitality nowadays, and I know how much the team will appreciate to see a review in there. This is the link that you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, we hope to see you again very soon and have a lovely weekend Sincerely Daniela
Customer review rating 4.3/5

Jill T. Couples - 02/10/2019 AccorHotels review

Friendly staff. Good quality food and lovely breakfast. Rooms were basic but adequate and clean. Very handy having tram 2 minutes walk away into centre.

Hello Jill, and thank you for taking the time to complete this survey. I am very happy to know that you enjoyed your stay, and that you would recommend the hotel and the brand! We hope that you return to us very soon, and that we can continue to provide you with top-quality service and some great memories. Have a great weekend Daniela and the team

Very nice stay.

Customer review rating 4.3/5

Ant F. Couples - 02/10/2019 AccorHotels review

Lovely room.

Dear Ant, Thank you for taking the time to complete this survey. Feedback from our guests is extremely important to us, and I have to say that, being a Silver member of our Loyalty Programme, your comments hold a special meaning for us. I am happy to know that all went well, and that you enjoyed your nice executive room :) We all hope that you return to us very soon and that we can provide you with another excellent stay! Please, feel free to post a 5-star review for us on TripAdvisor as well. That would really help the team! This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for your feedback Sincerely, Daniela and the team

Excellent experience.

Customer review rating 4.3/5

Carol G. Business - 01/10/2019 AccorHotels review

Excellent experience, clean room and good food.

Dear Carol, Thank you for taking the time to leave us feedback about your recent stay with us. I am very happy to learn that your experience at Novotel Edinburgh Park was such a positive one that you gave us your top marks! I would like to ask you to please leave a wee 5-star review for us on TripAdvisor as well. Please know that this would really help our hard-working team, as TripAdvisor is the main platform there is nowadays to promote Hospitality. This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, thank you again for your lovely feedback and we hope to see you again soon. Kind regards, Daniela

A disappointing stay, from a hotel we have always found really good in the past.

Customer review rating 4.3/5

Fiona Business - 01/10/2019 AccorHotels review

The room was great, very clean and well appointed, however, the heat was unbearable. The reception staff were lovely and very helpful but the bar/restaurant was terrible. One poor chap serving at the bar, when it was really busy. I had to ask for cutlery. I was served with a teabag in a cup and a jug of hot water and a jug of warm milk; not sure what that was about. And a welcome 'free' drinks voucher wouldn't even by a wee gin. Very disappointing.

Dear Fiona, Thank you for taking the time to complete this survey, and for letting us know about your recent experience at Novotel Edinburgh Park. I am disappointed to learn that things were not that great this time, and that you left the hotel feeling rather let down by the temperature in the room and the bar/restaurant service. Please know that, at Novotel Edinburgh Park, we strive to provide our guests with the best possible quality of service and that we work hard every day to make sure that our guests are happy and that they feel at home. I will share your comments with our Maintenance and Food & Beverage managers and I am sure that we will take the necessary steps to prevent these issues from happening again in the future. Please feel free to contact me directly on h6… if you wish to discuss this matter further, and let me know next time you return to us so that I make sure you get that gin and that everything is better for you this time. Thank you again and we hope to see you soon, Kind regards Daniela Front Office Team Leader

Mrs Qasim

Customer review rating 4.3/5

Annoymous Families - 01/10/2019 AccorHotels review

Excellent customer service, accommodation and breakfast.

Dear guest, Thank you for taking the time to complete this survey. Please know that it is very important to all of us to receive feedback from our valued guests. I am happy to hear that you enjoyed your stay with us, and that you found the customer service in the hotel to be excellent. That is our main goal! To make our guests feel welcome and highly appreciated. Please, consider leaving a wee review on TripAdvisor for us. That would really help the team! This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Other than that, thank you again for your feedback, and we hope to see you again very soon. Kind regards, Daniela and the team
Customer review rating 4.3/5

Anonymous Couples - 01/10/2019 AccorHotels review

Experience overall good. Just need to point out the bath mat was very sloppy and both guests fell or had a near miss in the bath

Dear Lauverne, Thank you for taking the time to complete this survey. I am very happy to hear that you enjoyed your time with us and that you would recommend the hotel and the brand. Could I just asked whether you reported the incident with the bath mat to Reception or not? These incidents do need to be reported when they happen, as our staff are required to provide assistance and fill in an accident form. Please feel free to contact me directly on h6… for more information. We hope that you return to us very soon, Sincerely, Daniela and the team

Perfect for business travel

Customer review rating 4.3/5

Mike T. Business - 30/09/2019 AccorHotels review

Due to delayed flights I didn't arrive at the hotel until around 1am, but the check in process was quick and easy which was just what I needed given the hour. The rooms were lovely, clean and well facilitated and breakfast was well organised with no queue or hassle. All of the staff that I came into contact with were friendly and helpful. All in all an excellent stay and would certainly use again.

Dear Michael, Thank you for completing this survey. We really appreciate our guests taking the time to share their feedback with us. I am very happy to know that everything went well during your stay, and that you find us "perfect for business travel". Please know that it is very important to us to make your experience as enjoyable, smooth and hassle-free as it can possible be. I know that my colleague Johanna (lovely lady that checked you in) knew the importance of making the check-in process as easy and quick as possible so that you could have some rest and relaxation after an eventful, long day. Could I please ask you to leave a wee 5-star review for us on TripAdvisor? That would mean a lot to all of us, especially to Johanna if you mention her :) This is the link you would need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, thank you again for your feedback and we hope to welcome you again in the near future. Sincerely, Daniela and the team
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