Novotel Edinburgh Park Hotel 4 stars

TripAdvisor rating 4.0/5 2,783 reviews
Novotel Edinburgh Park
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Room 1

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Hotel extras

  • Private banqueting is available for up to 150 people

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym and steam room

  • Complimentary on-site parking for conference guests

  • In-house restaurant serving local and international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf
  • Football Nearby
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Edinburgh Park

15 Lochside Avenue
SAT NAV USE: EH11 4DG
Hermiston Gait Retail Park
EH12 9DJ
edinburgh
united kingdom

Tel: +441316192802

Fax: (+44)131/4465610

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :   24 EDINBURGH PARK

  • By plane

    EDINBURGH INTL At 4.5km / 2.8 miles

  • By train

    EDINBURGH PARK At 0.5km / 0.31 miles

GPS :55.92657, -3.310871

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with Queen bed and sofa

  • Max. number of persons: x3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with queen size bed and balcony

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room Queen Bed

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Deluxe room with Queen bed and sofa

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room 2 single beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite Queen Bed

  • Max. number of persons: x4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 172 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more
Novotel Edinburgh Park Meeting Room

Our guest reviews for
Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

10,626 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,783 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Satisfactiory

Customer review rating 4.3/5

Anonymous Business - 19/04/2019 AccorHotels certified review

Very enjoyable

Dear Irene, We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed your stay here with us. We know that our staff work hard to deliver an exceptional hospitality experience and we do hope that they left an impression on you. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team
Customer review rating 4.3/5

Anonymous Business - 19/04/2019 AccorHotels certified review

Very slow Restaurant service

Dear Jason H., Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are always pleased to hear from our guests as their feedback allows us to continuously improve the quality of the services and facilities that we offer. We understand that the restaurant service was slow during your dining experience and for that we would like to apologize. Please rest assured that we have shared your experience with the restaurant manager for his consideration. We do hope that outside the dining experience, you enjoyed your stay with us and that you will give us another opportunity to better serve you in the future. Kind regards, Danielle & Front Office Team

Lovely Night Away

Customer review rating 4.3/5

Anonymous Friends - 18/04/2019 AccorHotels certified review

We stayed here the night before going to the theatre on a DBB rate. The hotel entrance was very nice and we were welcome by the reception staff. Check in was very straight forward and the room was great. Clean, spacious and comfortable. Our dinner was delicious and amazing value! I'd recommend the steak. The pool itself was nice and clean. Although no separate Jacuzzi, there was a bubbly seating area in the pool. There is a steam room. The only negative thing was the changing rooms. The majority of the lockers were out of order so wouldn't recommend taking valuables to the pool. The towel bin was overflowing which meant there were a lot of towels lying on the floor. It was a shame as overall the hotel was spotless. The breakfast again, was fantastic. Great selection and service too. The hotel is 5 mins walking distance to Edinburgh park tram and train stations. I'd definitely recommend Novotel and will be back in the future.

Dear Nicola, We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We were so delighted to read your comments. We know that our staff work hard to deliver an exceptional hospitality experience and they will be thrilled to hear your praise. We would like you to know that we value all comments left by our guests as they help us to continuously improve the quality of the services and facilities we offer. Please rest assured that we have shared your comments regarding the lockers and towel bin with the appropriate departments for their consideration. As you enjoyed your stay with us, it would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Le Club Accor Points Not credited

Customer review rating 4.3/5

Varit H. Couples - 18/04/2019 AccorHotels certified review

Though my room is partially paid by points , there is a part that I’ve paid by credit card. Le clubaccor points should be though credited to my account for that part. This is not the first time that happened here.

Dear Varit H., We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are glad to know that you enjoyed your stay here with us. We know that our staff do their best to deliver an exceptional hospitality experience to each of our guests and we hope that they left an impression on you. We are sorry to learn about the situation with your loyalty points, I have passed this along to my supervisor for him to investigate. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Fun trip to a lovely hotel for birthday celebration

Customer review rating 4.3/5

Anna-marie Families - 18/04/2019 AccorHotels certified review

We had excellent service from the moment we arrived to the moment we left. The hotel is modern, clean, spacious and the leisure facilities were very good

Dear Anna-marie, We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are delighted to know that you and your family enjoyed your stay here with us. We know that our staff work hard to deliver an exceptional hospitality experience and we are glad they could make the birthday experience special. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. As you mentioned our staff, if you happen to remember any of them by name I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

The best hotel we have ever stayed at!

Customer review rating 4.3/5

Wendy N. Families - 18/04/2019 AccorHotels certified review

Amazing experience. Staff 1st class. Daniela is an angel who is an asset to your team. IIaria was also amazing with her brilliant artwork. This is the most family friendly hotel we have ever stayed at. This was our returning visit after being so impressed by our 1st visit. This will always be our 1st choice hotel for Edinburgh. Cleanliness in hotel is spotless including rooms and pool/gym area. Breakfast is plentiful and staff at breakfast very helpful and courteous. Marek the chef left us a beautiful sweet platter in our room as a returning guest which was amazing - thank you. We will definitely return.

Dear Wendy, We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments and so glad to know that the staff went above an beyond for such a lovely family. They will be so happy to hear about your experience. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. You mentioned some of our staff above, if you could mention them in your review as well,I know it would be very special for them. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Busy hotel, friendly staff, would stay again

Customer review rating 4.3/5

Carole M. Couples - 18/04/2019 AccorHotels certified review

Public transport route to city centre nearby was excellent. Breakfast excellent, disappointed that steam room not functioning by 7 am

Dear Carole, Thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are glad to know that you enjoyed your stay over all and that you found the staff to be friendly. We know that our staff work hard to deliver an exceptional hospitality experience and we are so glad they made an impression on you. We understand that you experienced an unpleasant smell coming from your bathroom sink and for that we would like to apologize. Please know that you can always come to reception and they will gladly do their best to solve any problems experienced. We do hope you will give us another chance to better serve you in the future, Danielle & Front Office Team

Quality, modern and value for money

Customer review rating 4.3/5

David B. Families - 18/04/2019 AccorHotels certified review

Helpful and attentive staff, modern and fresh clean decor with amenities to provide a quality experience.

Dear David, We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed your stay with us and that you found the staff to be helpful and attentive. We know our staff work hard to deliver an exceptional hospitality experience and they will be thrilled to hear your praise. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. As you mentioned our staff, if you happen to remember any of them by name I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Excellent family stay.

Customer review rating 4.3/5

Ed W. Families - 18/04/2019 AccorHotels certified review

Everything was superb for the rating of the hotel. Booking made very easy two adjoining room due to one member of family with a disability, thanks To Piotr. The staff at the hotel are friendly and efficient and accommodated everything. The lady at breakfast even remembered my son is Coeliac from a previous stay and gluten free cereal and toast was provided before we could even ask. Can’t speak highly enough. If you are coming to Edinburgh the tram is 2 minutes walk away and frequent from early to late this is a great option.

Dear Edwin, We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments and so glad to know that you felt taken care of during your stay. We know that our staff work hard to deliver an exceptional hospitality experience and they will be thrilled to hear your praise. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. As you mentioned a few of our staff here, I know they would also love a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team
Customer review rating 4.3/5

Simon F. Families - 18/04/2019 AccorHotels certified review

It was great

Dear Simon, Thank you so much for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted to know that you and your family enjoyed your stay with us. We know our staff work hard to deliver an exceptional hospitality experience for each of our guests and we do hope that they left an impression on you. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Lovely Hotel in a great location.

Customer review rating 4.3/5

Chris A. S. Couples - 18/04/2019 AccorHotels certified review

The hotel is really easy to get to and is located within easy walking distance of transport links into the city, so it was a perfect base for exploring Edinburgh. The hotel staff were all lovely and helpful. The pool facilities were excellent. The restaurant was ok too, albeit there was a communication breakdown between the front of house staff and the kitchen, meaning we waited an awfully long time for food. The waitress did offer a complimentary drink while we waited which sweetened the wait slightly. We will definitely go back to the hotel when we are next up in Scotland.

Dear Chris & S., Thank you so much for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments. We know our staff work hard to deliver an exceptional hospitality experience and they will be thrilled to hear your praise. We would like to thank you for mentioning the tiles in the bathroom in room 107 as it allows us to improve in this area of the hotel. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. As you mentioned our staff, if you happen to remember any of them by name I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Smart, clean hotel with friendly staff

Customer review rating 4.3/5

Simon P. Business - 18/04/2019 AccorHotels certified review

Comfortable and troublefree

Dear Simon, We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed your stay with us and that it was troublefree for you. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. As you mentioned our staff, if you happen to remember any of them by name I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Nice decor around bar lounge and breakfast areas.

Customer review rating 4.3/5

Patricia M. Families - 18/04/2019 AccorHotels certified review

Welcoming staff. Holiday gifts for children appreciated. Great price for family stay. Excellent breakfast choice. Room lovely and upgrade welcomed as request for bath and shower was accommodated.

Dear Patricia, We would like to thank you for taking the time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are so glad to know that you and your family enjoyed your stay with us and that you enjoyed the wee gifts for the children in particular. We know our staff work hard to deliver an exceptional hospitality experience and they will be delighted to hear your praise. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. As you mentioned our staff, if you happen to remember any of them by name I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Lovely family stay.

Customer review rating 4.3/5

Anonymous Families - 17/04/2019 AccorHotels certified review

Lovely room, kids loved the warm pool.

Dear Ailsa, Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted that you and your family enjoyed your stay with us and that you had the time to use our swimming pool - that's my favourite part of the hotel by far. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a five star review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Very relaxing

Customer review rating 4.3/5

Rob L. Solo - 17/04/2019 AccorHotels certified review

Nice hotel, nice atmosphere and although it was busy this never caused a problem. Very friendly and helpful staff. Great location next to the tram and rail stop. Only issue is that the road noise from the Edinburgh bypass is quite loud, particularly if you're at the front of the hotel.

Dear Alistair, Thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so glad to know that you enjoyed your stay with and that you found the atmosphere to be a pleasant one. We know that our staff work hard to deliver an exceptional hospitality experience and they will be thrilled to hear your praise. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a five star review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Very enjoyable night

Customer review rating 4.3/5

Ant F. Couples - 16/04/2019 AccorHotels certified review

Lovely single night stay. Friendly staff, nice room, great breakfast.

Dear Ant , Thank you for taking some time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed your stay here with us. We know that our staff work hard to deliver an exceptional hospitality experience and they will be thrilled to hear your praise. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. As you mentioned our friendly staff, if you happen to remember any of them by name I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Typically a good stay, but housekeeping was abit off

Customer review rating 4.3/5

Sohel Solo - 16/04/2019 AccorHotels certified review

I've stayed in this hotel several times due to its location and general feel of the place. Always been a comfortable stay. However, housekeeping was abit inconsistent. They forgot to replace the soap and only gave one milk satchet after the first night. Then after the following night no milk satchets were replaced. Not a big deal but slightly inconvenient

Dear Sohel, Thank you for taking some time to complete our survey on your recent stay at Novotel Edinburgh Park. We are so glad to know that you enjoyed your stay here with us. We would like you to that we value all comments left to us by our guests as they help us to continuously improve the quality of the services and facilities that we offer. Please rest assured that we have shared your comments with the housekeeping team for their consideration. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

A well placed hotel for Edinburgh with excellent Restaurant staff and leisure facilities

Customer review rating 4.3/5

Forrest S. Business - 16/04/2019 AccorHotels certified review

A most enjoyable two day stay at the hotel while my wife was attending a course at Napier University. The room was spacious and very well appointed with a fridge, kettle and TV. Excellent restaurant and great staff made the evening meal a pleasure. Great leisure facilities with a good gym, pool and steam room.. Communal changing rooms a bit cramped and floor soaking wet and very steamy! Lock on locker was temperamental and didn't work - sometimes! All in All a great hotel in a great location with perfect access to the rail & tram station. Good parking facilities which was £4 per day. Would return though!

Dear Forrest, Thank you so much for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed your stay with us and that you found the restaurant staff to be particularly helpful during your stay. We know our staff work hard and they take great pleasure in receiving recognition for their efforts. We would like you to know that we value all comments left to us by our guests as they help us to continuously improve the quality of the services and facilities that we offer here. Please rest assured that we have shared your feedback regarding the lockers in the change room with the maintenance department for their consideration. As you enjoyed your stay with us, it would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on triapdvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Overall very good

Customer review rating 4.3/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Very comfortable room with great amenities. Great to have a fridge and safe. Although the shower was big I had to put a towel on the floor as it flooded due to the glass panel not being wide enough. Would prefer a door on the shower. Staff were excellent.

Dear Karen, Thank you for taking some time to complete our survey on your recent stay at Novotel Edinburgh Park. We are always happy to hear from our guests and we are so glad to know that you enjoyed your stay. We value all comments left to us by our guests as they help us to continuously improve the quality of the services and facilities that we offer. We would like you to know that we have shared your suggestion regarding the showers with our general manager for her consideration. As you enjoyed your stay, it would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Good stay

Customer review rating 4.3/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Was a good stay. Iolena cleaned by room and I liked the little well spotted things she did, such as not put back the pillows that I don't use on the bed.

Dear Fawn, Thank you for taking some time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed your stay with us. Our housekeeping team works very hard and its not often they get the recognition they deserve for keeping the rooms in the best condition for our valued guests, I know Iolena will be so happy to hear your praise. It would mean so much to us if we could ask for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you remember any of our staff by name, I know they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team
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