Novotel Edinburgh Park Hotel 4 stars

TripAdvisor rating 4.0/5 2,854 reviews
Novotel Edinburgh Park
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+ 22 Services
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Room 1

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Hotel extras

  • Private banqueting is available for up to 150 people

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym and steam room

  • Complimentary on-site parking for conference guests

  • In-house restaurant serving local and international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf
  • Football (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Edinburgh Park

15 Lochside Avenue
SAT NAV USE: EH11 4DG
Hermiston Gait Retail Park
EH12 9DJ
edinburgh
united kingdom

Tel: +441316192802

Fax: (+44)131/4465610

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :   24 EDINBURGH PARK

  • By plane

    EDINBURGH INTL At 4.5km / 2.8 miles

  • By train

    EDINBURGH PARK At 0.5km / 0.31 miles

GPS :55.92657, -3.310871

Currently, close to our hotel

Edinburgh Zoo, visit

From 01/01/2019 to 31/12/2019

At 3.2 km

Edinburgh Castle

From 01/01/2019 to 31/12/2019

At 7.3 km

Saint Andrew's day

From 30/11/2019 to 30/11/2019

At 7.3 km

Edinburgh Festival Fringe

From 02/08/2019 to 26/08/2019

At 7.6 km

Cathedral of St Giles in Edinburgh, visit

From 01/01/2019 to 31/12/2019

At 7.9 km

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with Queen bed and sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with queen size bed and balcony

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room Queen Bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Deluxe room with Queen bed and sofa

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room 2 single beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Suite Queen Bed

  • Max. number of persons: ‌4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 172 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

11,118 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,854 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Happy

Customer review rating 4.3/5

Happy C. Business - 10/07/2019 AccorHotels certified review

Great event at the Novotel.

Dear sir, Thank you so much for taking the time to leave us feedback about your recent stay with us! We are beyond delighted to learn that you loved your time here at Novotel Edinburgh Park! Your happiness and satisfaction is the reason why our wonderful team is passionate about the Hospitality industry. Please, feel free to leave a wee review of us on TripAdvisor for us. We would all appreciate that a lot! This is the link that you will need to click on: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Other than that, we all wish that you return soon and that you have a wonderful week! Kind regards, Daniela Front Office Team Leader

Upsetting

Customer review rating 4.3/5

Kellie Families - 10/07/2019 AccorHotels certified review

The 6.7.2019 was my first ever stay at the novotel I was disappointed. Me and my 8 year old daughter went to to use the pool .we Walked into the changing room to grown men getting changed not knowing it was a mixed open changing room with no private changing areas . My daughter was upset at seeing this as she has never been exposed to naked adults and shouldnt be . and I very uncomfortable. We then had valuables in our bags and the lockers in the changing room are all broken and we could not lock the lockers. We then went into the pool and the full time we were there right infornt of us was a teenage couple snogging and touching cuddling each other in the water constant for over an hour until we were so uncomfortable we left and had to walk upto the room in towels and wet swimming costumes as my daughter was so upset and did not want to change in the open changing room yet again she even asked if we could just go home . We then went upto the room and there was a very noisy party below us until after . We left upset in the morning

Dear Kellie, Thank you for taking the time to complete this survey and to express your feelings following your far-from-ideal-stay with us at Novotel Edinburgh Park. Our whole team is very disappointed to learn that you did not enjoy your stay with us at all. Our Team Leader Miguel has already contacted you by e-mail about this matter. Kind regards Daniela

Fantastic city break

TripAdvisor rating 4.0/5

Mobile67931987151 Couples - 10/07/2019 TripAdvisor review

only stay one night but always enjoy our city break. Lovely to see visible reception staff and know if we have any problems there is someone to talk to. Anamarie did excellent customer service as recognised our name and gave us a lower floor room.She also knew there was an event on so our room was where we had no noise and our evening wasn't disturbed. We felt well treated and would like to say a big thank you to her and all the other staff we met.We come every 4-5 weeks and will be back soon

Wow, what a fantastic review you left us! We are all delighted to know that you are happy with us, especially with our lovely Anamaria. She is wonderful, indeed! I have already shared this review with her and she is over the moon to see her name mentioned in here. She is glad to know that she made a positive impact on your stay and that she made you feel welcome and appreciated. That is our biggest aim! We hope that you return to us very soon :) Sincerely, Daniela and the team

Great family friendly hotel, top breakfast!

Customer review rating 4.3/5

Rachel J. Families - 09/07/2019 AccorHotels certified review

Excellent. Breakfast was one of the best hotel buffets I have seen (I’ve stayed in many). Staff all very friendly, polite and helpful. Pool was great. Room very nice, however the air con wasn’t working properly so it was very hot and stuffy which was a shame. The shower was excellent. Loved the kids facilities near reception. Lovely hotel. Wouldn’t hesitate to return.

Dear Rachel, We would like to say thank you for taking some time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are so glad to know that you enjoyed your stay with us. It is always a delight to receive praise from our guests. We know that our staff work hard to deliver an exceptional hospitality experience to each of our guests and we are thrilled that they made an impression on you. Please rest assured I shared your comments with our maintenance manager about the aircon issue in room 435 Thank you very much again, and we are looking forward to welcoming you back in our hotel, hopefully this time with a 100 out of 100 score :) Best regards, Miguel Trinidad and Front Office Team - Novotel Edinburgh Park

Good value option for visits to Edinburgh with excellent transport links

TripAdvisor rating 4.0/5

Cornish_Exile65 Couples - 09/07/2019 TripAdvisor review

Hotels in central Edinburgh are overpriced in my opinion, so the Novotel Edinburgh Park offers much better value, and thanks to the tram system in particular, it is only 20 mins away from Princess St. Edinburgh Park railway station is also a stone's throw away and the hotel is situated just off the junction of the M8 and the Edinburgh bypass, so inevitably there will be some noise from transport, although from our odd-numbered room the disturbance was not too intrusive. There is a cooling system although it is not air conditioning as such and I could only get the room temperature down to 19C.- not usually an issue in Edinburgh! If you have stayed in a Novotel before then you'll know what to expect as the brand is quite consistent. We received a room upgrade to Executive which was much appreciated. As usual in a Novotel, the bed and pillows were very comfortable and the overall room footprint was generous with a separate sofabed. Unusually for a Novotel the WC was an integral part of the bathroom rather than totally separate. The digital shower was great although I'm not sure if that is available in all room types. Again as with other Novotels, breakfast offered excellent variety and was staffed by a friendly, efficient team. The front desk team were also very friendly but not always so efficient. The room was clean although housekeeping did not always keep on top of supplies such as tissues (we had our own anyway due to hay fever season!). There were a couple of minor maintenance/aesthetic complaints which did not greatly impact our stay and I have addressed those separately with the hotel. However, given that we received an upgrade it would be churlish to dwell on this. Although there is very little in the immediate area other than a KFC, Krispy Kreme and the Hermiston Gate retail park (Tescos closes at 10pm sharp if anyone arrives late and needs essentials!), the transport proximity is the USP of this hotel. We took the tram from the airport (buy an open return for £8.50 rather than a single for £6!) and it was only 20 mins or so, then less than a 5 minute walk to the hotel. The tram to get into central Edinburgh is fast, efficient, and when you buy a £4 day ticket in particular, superb value. This above all is the best reason to recommend the Novotel Edinburgh Park unless you absolutely MUST be in the midst of the action downtown, and you are prepared to pay the considerable premium for that privilege.

Dear Cornish_Exile65, Thank you very much for such a nice and informative review about our hotel and the services provided. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you mention the digital shower, yes, it is provided in every single room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Miguel Trinidad & Front Office Team

Good place to stay

Customer review rating 4.3/5

Denis K. Couples - 08/07/2019 AccorHotels certified review

The location was great, the room was good and the facilities were everything we needed. The restaurant was also good.

Dear Denis K., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments and so glad to know that you enjoyed a pleasant stay with us. We are happy to share your compliments with the kitchen staff and the restaurant staff will be glad to know that you enjoyed your experience there. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

A nice overnight.

Customer review rating 4.3/5

Anonymous Families - 08/07/2019 AccorHotels certified review

Quality hotel, lovely staff, excellent facilities.

Dear Paul, We would like to say thank you for taking some time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are so glad to know that you enjoyed your stay with us. It is always a delight to receive praise from our guests. We know that our staff work hard to deliver an exceptional hospitality experience to each of our guests and we are thrilled that they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a 5* review on Tripadvisor at the link below so that other guests can learn about your experiences here. As you mentioned our lovely staff, if you happen to remember any of them by name I know they would love to receive a personal mention in your review. Thank you very much again, and we are looking forward to welcoming you back in our hotel, hopefully this time with a 100 out of 100 score :) Best regards, Miguel Trinidad and Front Office Team - Novotel Edinburgh Park

Not bad but not wow

Customer review rating 4.3/5

Dave W. Business - 08/07/2019 AccorHotels certified review

A comfortable pleasant stay with a well known brand. Each Novotel always leaves me scratching my head with design elements. It feels like designers overrule practicability with them. There is a light in the bathroom at the shower and basin but none over next to the toilet. The shower is great but water splashes out over the side with a shallow shower screen. There are no plugs next to the bed, only at the desk and the tv which just makes things awkward. Having a mini fridge was great.

Dear Dave W., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are glad to know that you enjoyed a comfortable and pleasant stay with us. We value your feedback regarding the room design and when the rooms are next re-furbished we know that a major change has got to be plug sockets nearer to the beds. While we are limited in what we can do with the design of the hotel, we know the staff work hard to provide excellent service and we do hope that they left an impression on you. We hope to welcome you back again soon, Danielle & Front Office Team

Fine

Customer review rating 4.3/5

H. Business - 08/07/2019 AccorHotels certified review

Comfortable but the room did have a wet area on floor next window where it looked as if it had been cleaned. There was an aroma in the room , I don't know if it was connected to the cleaning process.

Dear Wendy H., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are glad to know that you had a pleasant experience and that you were comfortable in your room. We are sorry to learn about the wet spot by the window and the aroma in the room. We have shared this feedback with the housekeeping team so that they may investigate the matter. As you enjoyed your stay, it would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

very good

Customer review rating 4.3/5

R.q. Families - 08/07/2019 AccorHotels certified review

We had a great stay with no issues.

Dear Robert, We would like to say thank you for taking some time to leave us some feedback on your recent stay at Novotel Edinburgh Park. We are so glad to know that you enjoyed your stay with us and that you did not experience any issue. It is always a delight to receive praise from our guests. We know that our staff work hard to deliver an exceptional hospitality experience to each of our guests and we are thrilled that they made an impression on you. Thank you very much again, and we are looking forward to welcoming you back in our hotel, hopefully this time with a 100 out of 100 score :) Best regards, Miguel Trinidad and Front Office Team - Novotel Edinburgh Park
Customer review rating 4.3/5

Anonymous Friends - 06/07/2019 AccorHotels certified review

Room very comfortable but returned from a function and decided to have a night cap but the bar was shut, before 12am

Dear Michael G., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed a comfortable stay here with us. We know that our staff work hard to provide good service and we do hope that they left an impression on you. We are disappointed to learn about your experience with not being able to access the bar at that time and we will discuss with our night auditors to ensure that the bar remains open for future guests. We do apologize for any inconvenience. As you did enjoy your stay, it would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Mrs

Customer review rating 4.3/5

Anonymous Business - 06/07/2019 AccorHotels certified review

Lovely modern hotel! Good facilities, friendly, helpful staff!

Dear Margaret T., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments and so glad to know that you enjoyed a pleasant stay with us. We know the staff work hard to provide good service and they will be thrilled to hear your praise. ] It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Excellent customer service and comfortable riim

Customer review rating 4.3/5

Louise B. Business - 06/07/2019 AccorHotels certified review

My room was comfortable, clean and well stocked with tea including herbal. Staff were lovely and couldn't be more helpful.

Dear Louise B., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments so glad to know that you enjoyed a comfortable stay with us. We know that our staff work hard to provide an exceptional hospitality experience and they will be thrilled to hear your praise. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Good hotel In a handy location

Customer review rating 4.3/5

Donald M. Business - 05/07/2019 AccorHotels certified review

I've stayed here a few times, the transport links a excellent, the staff are always helpful, and the hotel is clean and modern

Dear Donald M., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed your stay with us and that you find the location to be handy and the service friendly. We know that our staff work hard to provide good service and they will be thrilled to hear your praise. We value your feedback and we have shared your notes on the breakfast with the restaurant manager for his consideration. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Enjoyable stay

Customer review rating 4.3/5

Guest Business - 05/07/2019 AccorHotels certified review

Good stay, better menu options and good room quality

Dear Zoey H., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are delighted to know that you enjoyed a pleasant stay with us and it is always a pleasure to welcome back a returning guest. We do hope that our staff provided you with good service during your stay as we know they work hard to take care of our guests. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

staff wonderful - room could have been cleaner

Customer review rating 4.3/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Really enjoyed my 2 night stay. the staff on reception, in the bar and the restaurant were extremely helpful friendly and approachable. your breakfast selection was over an above other hotel chains I have stayed in, and the steak was the best I have tasted in a long time. my room (337) could have been cleaner. the fridge was dirty, and the floor needed vacuuming.

Dear Sarah W., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to know that you had a pleasant stay and that you found the staff to be helpful and friendly. We know that our staff work hard to deliver great service and they will be thrilled to hear your praise. We are quite surprised to learn that the room cleanliness was not up to the usual standard that we strive for and we have shared your experience with the housekeeping manager for his consideration. We do apologize for this. As you did enjoy your stay, it would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Satisfactory

Customer review rating 4.3/5

Mrs S. Business - 05/07/2019 AccorHotels certified review

Checked in approx 4.45 and immediately informed that the restaurant was fully booked for that evening. Unable therefore to join colleague for evening meal and resorted to room service. Room was spacious and clean but unbearably hot. Had been a very warm day and sun must have been heating the room all day. The climate control system was not able to cool the room quickly enough and it remained uncomfortably warm all through the night. Window not able to open sufficiently wise to allow airflow.

Dear Sandra S., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are pleased to know that you were satisfied with your stay. We regret that the restaurant was booked to capacity on the date of your arrival. This was an unusual occurrence as we had some tour groups booked in for an evening meal. We were disappointed to learn about the temperature issues in your room and we have asked the maintenance team to have a look at the thermostat in room 351 to see if they can address this problem. It is our hope that you will give us another chance to serve you better again in the future. Kind regards, Danielle & Front Office Team

It was of the standard I would expect from this hotel.

Customer review rating 4.3/5

Anonymous Couples - 05/07/2019 AccorHotels certified review

Easy access to Edinburgh without haveing to go through traffic. Staff were friendly and rooms clean. Did have to ask for an extra hand towel from cleaning staff who provided it without any bother.

Dear Kathleen R., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are pleased to know that we met your expectations and that you found the location to be convenient and the service to be friendly. We know the staff work hard to deliver good service and they will be thrilled to hear your praise. We value your feedback and would love to hear from you on how we can improve the satisfaction score. If you have anything in mind, please contact us at h6… We hope to welcome you back again soon, Danielle & Front Office Team

Novotel Short Stay

Customer review rating 4.3/5

Simon Business - 04/07/2019 AccorHotels certified review

Great room and efficient check in and check out service, Had lunch in the restaurant and food was great value and great choice, no complaints about anything and all went very well on my stay here

Dear Simon D., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments and so glad to know that you enjoyed a pleasant stay with us. We know that our staff work hard to deliver great service and they will be thrilled to hear your praise. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Happy as usual with my stay

Customer review rating 4.3/5

Joseph Business - 04/07/2019 AccorHotels certified review

Efficient checkin and checkout and service with a smile. Food at restaurant was quite good, especially the soup. Room was comfortable even though would be good to have had the ability to cool the room down a bit. Otherwise great as ever

Dear Joseph C., We would like to say thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments and we are glad to know that you enjoyed your stay with us. It is always a pleasure to welcome back a returning guest. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team
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