Hotel - Novotel Edinburgh Park
Novotel Hotel Novotel Hotel

Novotel Edinburgh Park Hotel

4.0/5 2,670 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities
    • Golf lessons
  • Football  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
See all services

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 170 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 16 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 9,923 reviews

Our guest reviews for Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,670 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
B L. Business - 12/12/2018 AccorHotels certified review
« very comfortable and well looked after »

I enjoyed the location, the facilities were excellent and the Bed was very comfortable, i would recommend this hotel to my friends and family, also would want to stay here for future trips.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Inese Families - 12/12/2018 AccorHotels certified review
« Absolutely marvellous expirience. »

Stayed for the one night. Very good location, comfortable and clean rooms. We had a breakfast and dinner at the restaurant and food was delishious. Staff was helpfull. This hotel definetely will be our first choice when we come back to town. The best Novotel we ever have stayed. Absolutely marvellous expirience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Inese, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our welcome as it is what we strive for every day. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you for your kind feedback, and we hope to welcome you back again very soon! Haste ye back Karen & all the team

Paul W. Families - 12/12/2018 AccorHotels certified review
« Great stay with family »

Perfect hotel for staying in with kids. Easy connections into city centre by tram and train.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Michael Friends - 12/12/2018 AccorHotels certified review
« Engagement Anniversary »

Great location for catching the train into Edinburgh. Modern, clean & comfortable acccommodation. Relaxing pool area. Incredibly tasty food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

H.w. Business - 12/12/2018 AccorHotels certified review
« A very pleasurable and satisfying stay ! »

I was greeted with a warm welcome after a long journey, my room was great (and I had a BATH ! which I love and is rare in a hotel room these days !) The bar staff were friendly and welcoming , I was helped our when ordering room service against my company allowance with no issues. The breakfast was hot and perfect , and the business area provided to us was fantastic and the help setting up was comprehensive and friendly - I have to say this was possibly the best UK hotel stay I've had for quiet some time !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Harvey Wow such fantastic feedback! Thank you so much. We were so delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our warm welcome as it is what we strive for every day. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you for your kind feedback, and we hope to welcome you back on your next trip to Edinburgh! Haste ye back Karen & all the team

George J. Couples - 12/12/2018 AccorHotels certified review
« A very pleasant overnight stay »

As usual, we were not let down by the very warm welcome we received from all of the staff. In particular the room upgrade was a lovely surprise when we checked in with Danielle(?) Also the friendly service we got in the bistro/bar was much appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George Welcome back!! It is always a pleasure to receive positive feedback from one of our returning guests. I will share your comments with our team. The will all be delighted with your comments especially Danielle. We look forward to welcoming you back again in 2019. Haste ye back Karen & all the team

George M. Couples - 12/12/2018 AccorHotels certified review
« Short comfortable stay »

We were made welcome, our room upgraded and enjoyed a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Stephen Families - 12/12/2018 AccorHotels certified review
« Great modern hotel made even better by it's great staff »

Used my points to stay for a weekend in one of the two suites with my family. Treated like royalty from the moment we walked in, with lovely welcoming desk staff and toys for my kids. Ate twice in the restaurant and again the service was excellent. No matter what Novotel I stay in, the staff are consistently excellent - bravo!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Fantastic feedback Stephen, thank you so much!! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our warm welcome as it is what we strive for every day. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you for your kind feedback, and we hope to welcome you back on your next visit to Edinburgh. Haste ye back Karen & all the team

N1431CTjanetb Family - 12/12/2018 TripAdvisor review
« Good location »

The hotel is next to the tram service direct I to the city centre. It offers the convenience of a central hotel but without the noise that can sometimes surround a central hotel. Modern and clean the hotel is a great option for a weekend city break

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for a great review, I am delighted that you enjoyed your time with us and of course the direct access into the city. Hopefully we can welcome you back on your next visit to Edinburgh. Haste ye back, Karen & all the team.

Moira M. A. F. Families - 11/12/2018 AccorHotels certified review

We came as a F. and could not fault the hotel ,facilities were great ,all staff were very helpful nothing too much bother for them ,and so handy for the train or trams behind hotel,will definate use you hotel and recommend to friends.thanks for a great memorable stay. Moira M. and F..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moira & F., Thank you so much for your lovely comments! We are all delighted. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our warm welcome as it is what we strive for every day. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you for your kind feedback, and we hope to see you again perhaps for 2019 pre Christmas visit. Have a lovely Christmas and all the best for 2019 Karen & all the team

Albert A. Business - 11/12/2018 AccorHotels certified review
« Could have been better »

My first night (05/12) was terrible, got moved 3 times in one night due to issues with room facilities. First room, toilet was not working properly, red stain on the carpet, not sure what it was. Second room - shower control hub broken, no soap / shower gel holder. Had to put my shower gel on the floor, which is not hygienic and totally unacceptable. Suffice to say that the lady on duty on the night was quite helpful, profession and got me a room at the end. Finished moving at 11:43pm, so very tired the next day as I couldn't sleep till 1am the next day, due to all the hassles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albert A., Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Park. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. Next time you book with us please feel free to contact me direct and I will ensure you are well looked after. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Haste ye back Karen & all the team

Susan G. Families - 11/12/2018 AccorHotels certified review
« Loved the place »

Loved the hotel the room was excellent the staff were brilliant and the food fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan Thank you so much Susan for your fantastic feedback about the team! They will all be delighted. We discuss our guest feedback daily so this will be very encouraging for them to hear. Especially as their warm welcome is what they strive for every day. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you for your kind feedback, and we hope to welcome you back on your next visit to Edinburgh. Haste ye back Karen & all the team

Steve, Y. Friends - 11/12/2018 AccorHotels certified review
« An enjoyable short stay with one small issue »

I had an enjoyable one night stay at the hotel and would happily stay again. However, having checked in online and used the fast checkout, I was overcharged for an additional breakfast that I didn't have. Despite receiving an email to say my card would be credited the following day, this still hasn't happened over a week later. The amount involved is not large but it is disappointing.

John S. Families - 11/12/2018 AccorHotels certified review
« Excellent »

Always a pleasure to stay at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you so much John for your lovely comments about the team. It is always such a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Barry Friends - 10/12/2018 AccorHotels certified review
« .Comfortable stay »

Rooms were very comfortable and exactly what we needed.Tram very convenient for Murrayfield which is where we were going and also convenient for city centre.Breakfast and dinner were very good and my only quibble would be the service and price at the bar.Only minor complaint though and overall it was good value for money. Barry

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also taken note of your comments regarding your bar experience. Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Roger F. B. Solo - 10/12/2018 AccorHotels certified review
« Very good »

Overall very good with friendly attentive staff comfortable room with good facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive overall positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that we fell short on your breakfast and dining experience. I have fed back your comments to both our Food and Beverage Manager and Head Chef for them to make the necessary improvements. Our Maintenance team have already replaced the lamps in your room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Haste ye back Karen & all the team

Gary B. Couples - 10/12/2018 AccorHotels certified review
« Good »

Staff very friendly food very gd. Only let down was room was cold and the carpets were filthy. Didn’t complain as we were very tired after a long drive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback about the team. I will share your comments with them. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have since discussed your feedback with our Housekeeping Manager who will address the shortfall in cleanliness in your room. We usually receive great feedback about our cleanliness which makes this the more disappointing. Next time you book with us please feel free to contact us direct and we will ensure you are well looked after. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Haste ye back Karen & all the team

Ali Families - 09/12/2018 AccorHotels certified review
« Lovely short visit to our favourite city »

Absolutely wonderful. This was the second time we were staying here. Everyone is so welcoming and the hotel is lovely to stay in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali S., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. We are delighted to read that you had an excellent stay and enjoyed your return visit at our hotel. It is always encouraging to learn that guests are satisfied with our warm welcome as it is what we strive for every day. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you for your kind feedback, and we hope to welcome you back for stay no. 3. Haste ye back Karen & all the team

Igor Business - 09/12/2018 AccorHotels certified review
« Nice staff »

Hotel is good, staff qualified and helpful, but room was cold

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have informed our Maintenance team of the temperature in your room and they will check this and address what's necessary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Haste ye back Karen & all the team

Anonymous Business - 09/12/2018 AccorHotels certified review
« could be a little bit fretted up, carpet, shower and such »

carpet not the newest, shower also, glas for soap and such not aligned, nearly falling off, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rene R., Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the shortfalls mentioned in your room and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Haste ye back Karen & all the team

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