Novotel Edinburgh Park Hotel 4 stars

TripAdvisor rating 4.0/5 2,945 reviews
Novotel Edinburgh Park
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Private banqueting is available for up to 150 people

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym and steam room

  • Complimentary on-site parking for conference guests

  • In-house restaurant serving local and international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf
  • Football (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Edinburgh Park

15 Lochside Avenue
SAT NAV USE: EH11 4DG
Hermiston Gait Retail Park
EH12 9DJ
edinburgh
united kingdom

Tel: +441316192802

Fax: (+44)131/4465610

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :   24 EDINBURGH PARK

  • By plane

    EDINBURGH INTL At 4.5km / 2.8 miles

  • By train

    EDINBURGH PARK At 0.5km / 0.31 miles

GPS :55.92657, -3.310871

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with Queen bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Room with queen size bed and balcony

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Room Queen Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior Deluxe room with Queen bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior room 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Suite Queen Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 172

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

11,521 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,945 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

stay for business

Customer review rating 4.3/5

Anonymous Business - 10/10/2019 AccorHotels review

Room was to a good standard but the only issue was the noise in the morning. my room was above the loading dock where goods came in and out the hotel and where staff appeared to have breaks. I was woken at around 5 am by this so was pretty tired in the morning. I think I was room 142 but may be wrong (I have been off on leave since this stay and now cant remember sorry!). there was noise from reversing sensors from a vehicle. window was closed but could still hear over this. I did arrive later the day of my stay so perhaps as I was late I was allocated this room due to this. The actual room was fine and I really like the TVs that are now in the rooms.

Dear Rachel G., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are glad to know that you had an overall pleasant stay despite some noise experienced in the room. We are sorry that you did not get a restful night's sleep due to the location of your room. Regrettably, due to the layout of the hotel building it is not always possible to avoid the back side of the building. We do hope that you will give us another chance to serve you better in the near future. Before your next booking, please drop us an email at h6… and request a quiet room and we will do our best to accommodate you. This way, even if you arrive late, you can be sure you will be allocated to a room away from that side of the building. Kind regards and hoping to welcome you back again soon, Danielle & Front Office Team

Great hotel for the airport and Edinburgh

Customer review rating 4.3/5

Frank Couples - 10/10/2019 AccorHotels review

Modern clean hotel, great price , good location

Dear Francis M., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments and so glad to know that you enjoyed a pleasant stay with us. We know that our staff work hard to provide fast and friendly service and we do hope that they made an impression on you. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS We hope to welcome you back again soon, Danielle & Front Office Team

Friendly staff

TripAdvisor rating 4.0/5

Kingfisher3896 Couples - 10/10/2019 TripAdvisor review

We stay here quite often and have always felt both welcome and well looked after. Rooms are very comfortable although sometimes a little on the warm side. Restaurant is good with a wide choice of menu.

Dear Kingfisher3896, we are so happy to hear that, as a regular guest, every time you visit us you feel so well looked after! Please know that, as a team, our top priority is to make our guests feel at home. It is so rewarding to read reviews like yours as your comments mean we are succeeding at our job :) Thank you again for this lovely feedback and we hope to see you again very soon. Kind regards, Daniela and the team

Nice hotel with friendly staff

Customer review rating 4.3/5

Simon Business - 09/10/2019 AccorHotels review

No issues experienced, friendly restaurant / bar staff

Dear Simon P., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We were delighted to read your comments and so glad to know that you enjoyed a pleasant stay with us. We know that our staff work hard to provide fast and friendly service and we will be sure to share your praise with them. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS We hope to welcome you back again soon, Danielle & Front Office Team

Amazing

Customer review rating 4.3/5

Courtney Couples - 08/10/2019 AccorHotels review

My stay was Lovely the hotel has good staff and outstanding rooms all very luxury and clean

Dear Courtney, Thank you, on behalf of the whole team, for taking the time to complete this survey following your recent stay at Novotel Edinburgh Park. I am delighted to hear that everything went so well during your stay, and that you really thought the whole experience was "outstanding"! We certainly love that word! Could I please ask you to take a minute to post a wee review for us on our TripAdvisor page? That would mean a lot to all of us :) This is the link that you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Other than that, have a lovely week and we hope to see you again soon. Sincerely, Daniela

Very pleasant

Customer review rating 4.3/5

Steve J. Friends - 08/10/2019 AccorHotels review

Very good bar and dining facilities. Excellent room. Friendly and helpful staff.

Dear Steve, Thank you for taking the time to complete this survey. Feedback from our guests is extremely important to us. I am very happy to hear that you really enjoyed your stay, and that you liked our dining facilities and the helpfulness of our staff. Thank you again for your comments and we hope to see you again very soon! Kind regards Daniela and the team

A most enjoyable stay

Customer review rating 4.3/5

A H. Couples - 08/10/2019 AccorHotels review

We had a lovely stay. All staff were very helpful and considerate. My wife recently ruptured her achilles so was trying to get around on her crutches. The whole experience was lovely.

Dear Andrew, Thank you for taking the time to complete this survey, and for letting us know about your recent stay at Novotel Edinburgh Park. Feedback from our valued guests is incredibly important to us: it is what helps us to improve and to offer you better experiences each time. I am happy to hear that you found our staff attentive, and that you and your wife felt comfortable with us. I hope that she is feeling much better now and that on your next visit she is clutches-free :) !! Thank you again for your feedback and we hope to see you again very soon! Kind regards Daniela and the team

Nice hotel

Customer review rating 4.3/5

Dinesh Families - 08/10/2019 AccorHotels review

Stay s very nice, pool and gym are good. Breakfast quality bit more variety and improvement

Dear Dinesh, Thank you for taking the time to complete this survey, and for letting us know about your recent stay with us at Novotel Edinburgh Park. I am delighted to hear that you loved our leisure centre, and that you would definitely recommend our hotel and our brand. Thank you for your comments about the variety of our breakfast. I will make sure that I share this with our Food & Beverage department, in order for them to consider new options. Thank you again for your feedback, and we hope to see you again very soon! Sincerely, Daniela and the team

Working weekend made better by glorious welcome

Customer review rating 4.3/5

Phil Y. Business - 08/10/2019 AccorHotels review

Stayed a few times now, and always happy to return. I had been travelling for s few days already for work and was feeling tired and a bit fed up, but the greeting I had really lifted my spirits. Offered amazing room and nothing was too much trouble for the team in reception. Daniela and Miguel provide exceptional service. I cannae wait to return

Dear Phil, Thank you for taking the time to complete this survey. Feedback from our valued guests is highly important to us, as we use it to offer you better services each time. Both Miguel and I are very pleased to hear that we impacted your stay positively, and we hope that we can keep doing it in the future as well. We will see you on your next stay on 17/10 and hopefully we will manage to make you feel welcome again :) Have a lovely rest of the week and thank you again for your feedback! Kind regards Daniela

Everything fine

Customer review rating 4.3/5

Sergio Couples - 08/10/2019 AccorHotels review

Friendly staff, comfortable room, and near to tram. Furniture and decoration its ok, but bit older and more ugly than other Novotel’s.

Dear Sergio, Thank you for taking the time to complete this survey. I am very happy to know that you enjoyed your stay and that you found our staff friendly. They are gems indeed!! I will share your comments about our decoration with our Maintenance team. I think it is highly important for us to be receptive and to listen to our guest's needs, and that is the reason why we need and encourage feedback from our valued guests. Thank you again for your comments and we hope to see you again in the near future Kind regards, Daniela
Customer review rating 4.3/5

Anonymous Friends - 07/10/2019 AccorHotels review

Easy and frequent access to airport and town. Very helpful staff. Excellent food and drink. Clean quiet comfortable room, large telly and excellent bed. Carpet tired looking. Narrow adjustment of room temperature.

Dear Kevin, Thank you for taking the time to complete this survey. I am over the moon to hear that you enjoyed your stay, and that our staff were friendly and helpful to you. Please know that, to us, our guest's happiness is a top priority. We are luck enough to have a passionate team, enthusiastic about Hospitality, and I really believe that shows. Thank you for your comments and observations. I will make sure that I share them with the whole team! Have a wonderful rest of the week, Sincerely, Daniela and the team

Excellent Hotel

TripAdvisor rating 4.0/5

gdminthesnug Couples - 07/10/2019 TripAdvisor review

Stayed for the first time at this particular hotel, and all I can say is Excellent The location, the staff, the food,the rooms and the parking were Excellent This is the ideal location to stay and visit Edinburgh The tram stop is literally 2 minutes walk and this takes you straight to Princess St in 15 minutes

Dear gdminthesnug, thank you for your lovely 5-star review! We are all so happy to know that you loved your stay and that you found everything "excellent". That is definitely a word that we love to hear, as we strive to provide our guests with special stays that they can remember fondly for years to come. Many guests are pleasantly surprised when they realise our location is that convenient and right next to the tram stop! Thank you again for your feedback. We hope to see you soon! Kind regards, Daniela

good

Customer review rating 4.3/5

Anonymous Business - 04/10/2019 AccorHotels review

good accommodation- well positioned. Thanks Bernadette for the cleanliness of the room.

Thank you, Sarah, for your kind comments about the hotel, and especially about Bernadette's ability to keep your room spotless. I will make sure that your comment gets to her, and I am sure she will be super happy to read it! Could I please ask you to take a minute to post a 5-star review on TripAdvisor as well? That would really help our team, especially Bernadette. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS I hope that you return to us very soon. Sincerely, Daniela and the team

Best Hotel in Edinburgh

Customer review rating 4.3/5

Mark M. Business - 04/10/2019 AccorHotels review

Everything was great, great staff and great service

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela and the team

Very pleasant room, good food and friendly staff

Customer review rating 4.3/5

Derek Business - 04/10/2019 AccorHotels review

Enjoyable, easy access to Edinburgh city centre and airport by tram. Very pleasant but the room was a bit stuffy and could do with independent air conditioning.

Dear Derek, Thank you for taking the time to complete this survey. We always appreciate it when we receive feedback from our valued guests! It is so good to hear that you enjoyed your time with us, and that our location was a high point for you! The tram is really a blessing for us :) I will share your comments about the air cooling system with our Maintenance department. Offering better experiences each time is our top priority and we will make sure that we take the necessary steps to improve this. We hope that you return to us soon. I am confident that next time we will get the top marks from you! Enjoy your weekend! Sincerely Daniela and the team

Great hotel, very good value

Customer review rating 4.3/5

J H. Couples - 03/10/2019 AccorHotels review

We had a great 2 night stay at your hotel. Our room was fantastic we had one of the executive rooms. Ate one evening in the restaurant and had a lovely meal. Also breakfast each morning was great

Dear Janet, Thank you for taking the time to leave us feedback about your recent stay at Novotel Edinburgh Park. I am so, so happy to hear that you enjoyed your experience at one of our fantastic executive rooms with a balcony, and that you also loved your meal at the restaurant. Could I please ask you to leave this review on TripAdvisor too? That would really help our hard working team to get the recognition they really deserve! :) I took the liberty of checking the system and I could see that you were checked in by our lovely Danielle. If you liked the welcome that you received from her, please mention her on your review. This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, we hope you have a great weekend and that you return to us soon! Kind regards Daniela

rooms are tired and need updating / re-decorating

Customer review rating 4.3/5

Simon B. Business - 03/10/2019 AccorHotels review

was ok but shower and bath a bit worn and needs updating

Dear Simon, Thank you for taking the time to share your experience with us. We always appreciate it when our guests take the time to tell us about their time at Novotel Edinburgh Park. Thank you for your comments regarding our rooms, please know that I have shared them with David, our Maintenance Manager. It is important for us to receive feedback, as that is the best and most efficient way we can offer better services next time. I am confident that next time you visit, everything will be perfect. Have a great weekend, Daniela and the team

Excellent stay at a great hotel that is ideally located for a weekend City break.

Customer review rating 4.3/5

Ben C. Couples - 03/10/2019 AccorHotels review

Excellent hotel - accommodated our needs perfectly for travelling in and out the City for a 3 day break. Comfy and spacious room, handy pool & steam room, and very pleasant staff.

Dear Ben, Thank you for taking the time to complete this survey. We appreciate it when our guests take the extra time to share their feedback with us. I am happy to learn that you enjoyed a perfectly great stay, and that you had some time to relax at our leisure centre too! We really want our guests making the most out of their time in the city. Could I please ask you to take a few minutes to leave a wee, five star review for us on TripAdvisor? That would really, really help the team. This is the link you need to follow https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again and have a great weekend! Sincerely, Daniela and the team

Good stay (as always)

Customer review rating 4.3/5

Ben Business - 03/10/2019 AccorHotels review

Good. I had to call to remind on room service breakfast but a minor issue. Restaurant was excellent.

Dear Ben, Thank you so much for taking the time to complete this survey. I am over the moon to learn that you always enjoy your business stays with us, and that you find our restaurant excellent. I will share your comments with the rest of the team, especially with our Food & Beverage colleagues, as I know how encouraging these comments will be for them! Please feel free to leave us a short 5 star review on TripAdvisor. That would mean a lot to all of us and it would help to promote our hotel. This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, have a great weekend and we hope you return very soon, Sincerely, Daniela and the team

Consistently excellent

Customer review rating 4.3/5

Bill D. Solo - 02/10/2019 AccorHotels review

Ease of check-in, nice friendly staff. Room well appointed and with nice complimentary toiletries. Love this hotel and have stayed here on numerous occasions since the hotel first opened.

Dear Bill, Thank you for taking the time to complete this survey, and for expressing your thoughts about your recent experience with us. I am so, so happy to hear that your experience was so great that you gave us your top marks! As a Platinum member of our loyalty programme, your feedback holds a special meaning for us and we are honoured to know that we made you feel so welcome that you keep returning to us. Could I please ask you to take a minute to post this review on TripAdvisor as well? That would really help our hard-working team. If you would like to give a shout-out to Reception, the person that checked you in was Miguel. I know how happy he would be to see his name in there :) This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for your feedback and we hope to see you again very soon. Kind regards, Daniela and the team at Novotel Edinburgh Park
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