Novotel Edinburgh Park Hotel 4 stars

TripAdvisor rating 4.0/5 2,922 reviews
Novotel Edinburgh Park
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+ 22 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Private banqueting is available for up to 150 people

  • Edinburgh International Airport is 4km away from the hotel

  • Leisure facilities including pool, gym and steam room

  • Complimentary on-site parking for conference guests

  • In-house restaurant serving local and international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchangePaying
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf
  • Football (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Edinburgh Park

15 Lochside Avenue
SAT NAV USE: EH11 4DG
Hermiston Gait Retail Park
EH12 9DJ
edinburgh
united kingdom

Tel: +441316192802

Fax: (+44)131/4465610

Contact email

Check-in from 14h00

Check out up to 12h00

  • LOTHIAN BUSES :   24 EDINBURGH PARK

  • By plane

    EDINBURGH INTL At 4.5km / 2.8 miles

  • By train

    EDINBURGH PARK At 0.5km / 0.31 miles

GPS :55.92657, -3.310871

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Superior room with Queen bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Room with queen size bed and balcony

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Executive Room Queen Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior Deluxe room with Queen bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Superior room 2 single beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Suite Queen Bed

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 172

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

11,413 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,922 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

always a great experience

Customer review rating 4.3/5

P. Business - 13/09/2019 AccorHotels review

It s always a pleasure to spend time in your hotel Friendly Staff , always ready to help , you feel very welcome and this warm welcome is appreciated

Dear Jean Marc, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to write a wee review for us on our TripAdvisor page as well, and know that would really, really help our hard-working team. This is the link you would need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

first class - this is always my hotel of choice when visiting Edinburgh

Customer review rating 4.3/5

Steve W. Business - 12/09/2019 AccorHotels review

excellent - very relaxing, nice and quiet, great facilities at a fair price.

Dear Steve, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is such an honour for us to know that, being a regular guest of this hotel, we are your preferred choice in Edinburgh. Please know that we have a wonderful team that works hard every day to ensure that our guests are happy and satisfied with the service they receive. Please consider leaving a wee 5-star review for us on TripAdvisor. That would mean so much for all of us! This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Mr Lee J.

Customer review rating 4.3/5

Lee J. Business - 12/09/2019 AccorHotels review

I loved it. Superbly polite restaurant, bar and reception staff. Gym was a real treat for me as was the swimming pool. Superb

Dear Lee We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. I am very happy to learn that you enjoyed your stay with us, and that you had some time to use our gym and pool facilities. We really want our guests to take advantage of all the benefits a stay with us provides!! Please consider leaving a wee 5-star review for us on TripAdvisor. That would mean so much for all of us! This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Everything as expected - good service and room was fine

Customer review rating 4.3/5

Ian A. Business - 12/09/2019 AccorHotels review

I've stayed a number of times this year on business and all but one have been a great experience. My preferred hotel when coming to Edinburgh.

Dear Ian, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is such an honour for us to know that, being a regular guest of this hotel, we are your preferred choice in Edinburgh. Please know that we have a wonderful team that works hard every day to ensure that our guests are happy and satisfied with the service they receive. Please consider leaving a wee 5-star review for us on TripAdvisor. That would mean so much for all of us! This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Friendly staff, clean room and it has a fridge!

Customer review rating 4.3/5

Deborah Business - 12/09/2019 AccorHotels review

I always have a pleasant stay, it is very close to work and the staff are always excellent.

Dear Deborah We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. Thank you for your kind comments about our staff. They will be over the moon to hear you find them "excellent". Please know that everyone works very hard every day in order to provide our guests with an excellent service. I would also like to ask you to please take a few minutes to post this review on TripAdvisor as well. That would really help our team! This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely as always

Customer review rating 4.3/5

Anonymous Business - 11/09/2019 AccorHotels review

Quick checking, nice room and lovely staff

Dear Kerry b., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We are thrilled to know that we could make your experience a pleasant one. The staff work hard to accommodate our guests and they will be delighted to hear your compliments. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Amazing!

Customer review rating 4.3/5

Martina L. Families - 11/09/2019 AccorHotels review

Absolutely clean rooms, modern hotel, very friendly staff, delicious food, nice pool and steam room...there was not one minus and we loved it! You deserve 6 out of 5 stars. Thank you

Dear Martina L., We would like to thank you for taking the time to complete our survey on your recent stay at Novotel Edinburgh Park. We can't tell you how glad we are to read your comments. The staff work hard to make the experience here memorable and they will be thrilled to hear your praise. It would mean so much to us if we could ask you for a few more minutes of your time in leaving us a fivestar review on tripadvisor at the link below so that other guests can learn about your experiences here. If you happen to remember any of our staff by name, I know that they would love to receive a personal mention in your review. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html We hope to welcome you back again soon, Danielle & Front Office Team

Excellent

Customer review rating 4.3/5

Karen E. Couples - 10/09/2019 AccorHotels review

Lovely surprise when we checked in and were upgraded to an Executive room

Dear Karen E., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am very happy to hear that you enjoyed your executive upgrade. Those rooms on the top floor are the best ones in the hotel, and I am so glad you had the chance to enjoy one of them :) Please consider leaving a wee 5-star review for us on TripAdvisor. That would mean a lot to our hard-working team! This is the link you will need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Lovely hotel stay for good price.

Customer review rating 4.3/5

Catriona B. Couples - 10/09/2019 AccorHotels review

Myself and my fiancé had a lovely time at this hotel - staff were incredibly friendly, and the room we stayed in was beautiful - well presented, clean, and very reasonably priced for the night that we stayed. Will definitely be staying at the hotel again!

Dear Catriona B., We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team, as I know how happy everyone will be to hear that yo and your fiance enjoyed such a lovely time here! Please, consider leaving a wee 5-star review for us on our TripAdvisor page. That would mean a lot to our hard-working team! This is the link you need to access: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-or5-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

suitable location with easy access to Edinburgh

Customer review rating 4.3/5

Anonymous Couples - 10/09/2019 AccorHotels review

Our stay was so we could visit Edinburgh. The location was ideal, we could leave our car in the car park and take the Tram. Breakfast was plentiful and a good menu for our evening meal. We took advantage of booking a 3 course meal via the website, excellant value for money. We were very happy with our upgrade and bottle of wine

Dear Karen, Thank you so much on behalf of the whole team for taking the time to complete this survey, and for your kind comments about our staff and our beloved hotel. I am happy to learn that you enjoyed your stay and your dinner package: I am sure that you will remember your stay for many years to come! That is exactly our main aim: to provide you with special, memorable moments. Please, consider leaving a wee review for us on TripAdvisor too. That would really help our hard-working team! This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html#REVIEWS Other than that, have a great week and we hope to see you again very soon. Sincerely, Daniela and the team

Rooms are clean and modern and the staff are friendly.

Customer review rating 4.3/5

Emily Business - 10/09/2019 AccorHotels review

I stay in the Novatel because it's close to the office. It's not the closest but the Marriott is a bit warn out and the staff are not connected to visitors (run off scripts rather than identifying people).

Dear Emily, Thank you for taking the time to complete this survey, and for letting us know about your recent stay with us at Novotel Edinburgh Park. I am glad to hear that we are you preferred hotel in the area. Please know that our wonderful staff strives every day to provide our guests with top-quality customer service, and that for us it is a compliment to know you are a returning guest. Thank you for your feedback and have a great week, Daniela and the team

Pleasant

Customer review rating 4.3/5

Louise P. Business - 09/09/2019 AccorHotels review

Very good, although the first room I was put in (330) was too noisy to even sit in comfortably, let alone sleep in. The desk staff moved me with no fuss to a quiet room though, and from there it was much better.

Dear Louise, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I know that everyone works hard to ensure that our guests are happy, and I am glad to hear that my team managed to solve the problem that you had in your initial room and found an alternative quickly. Thank you for your kind recognition! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Very pleasant stay; all staff welcoming & friendly

Customer review rating 4.3/5

Nicki R. Business - 09/09/2019 AccorHotels review

Ideal for a 3 night work stay; room & amenities all good; easy to get the tram to & from work; pool was lovely although maybe a tad over-chlorinated; had to have my room card "re-activated" on 2 occasions but apart from that couldn't fault anything. Choice and quality of breakfast very good. Will likely to be staying again quite soon, so another quiet room please will be ideal!

Dear Nicki, Thank you for taking the time to complete this survey, and for letting us know about your recent experience with us at Novotel Edinburgh Park. I am delighted to hear that you enjoyed a wonderful time during your business stay with us. Please know that providing our guests with a homey environment is one of our top priorities, and it is satisfying for us to know that we managed to make you feel welcome and appreciated. Thank you again for your feedback. We hope you have a wonderful week, and that you return to us very soon! Kind regards, Daniela

Beautiful hotel

Customer review rating 4.3/5

J. L. Families - 09/09/2019 AccorHotels review

Very clean, spacious room. Comfortable bed. Only problem was that the room was very cold. Breakfast was outstanding. Reception staff extremely welcoming and helpful.

Dear Joyce, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your suggestions about the air-cooling system in the room. I will make sure I share them with our Maintenance team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Good for business

Customer review rating 4.3/5

Martyn. Business - 08/09/2019 AccorHotels review

Straightforward, professional and very convenient

Dear Martynm We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. Being called "professional" is definitely a reason for celebration with my wonderful team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Excellent as always

Customer review rating 4.3/5

Ian P. Business - 08/09/2019 AccorHotels review

Staff are all very friendly and helpful. I’ve been using the Novotel for the last 6 months and have never had one complaint. Excellent work team!

Dear Ian, We are so happy to read this wonderful review! Please know that the whole team works very hard every single day in order to provide an outstanding level of service. It is specially satisfying to receive feedback from one of our most regular guests :). We hope that over time you keep choosing us. Please feel free to take just two minutes to leave a 5-star review for us on TripAdvisor as well. That would really, really help our hard-working team :) This is the link that you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Other than that, have a great week and see you again in two weeks! Kind regards Daniela

Bed uncomfortable breakfast too expensive.

Customer review rating 4.3/5

Paul Families - 08/09/2019 AccorHotels review

Ok

Dear Brian, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear you found our breakfast expensive. This comment comes as a surprise as we tend to get very positive feedback about our Full Scottish Breakfast. Rest assured that I will share your feebdack with our Restaurant Manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Daniela

Great staff, clean and functional room

Customer review rating 4.3/5

Jim S. Couples - 08/09/2019 AccorHotels review

Exactly what we needed for a one night stay as we passed through Edinburgh. Staff were friendly and attentive. Rooms were clean and quite functional. Great breakfast.

Dear Jim, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Could I please ask you to leave a wee TripAdvisor review for us? That would take just one minute and it would mean a lot to our hard-working team :) This is the link you need to follow: https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not up to Novotels usual standard

Customer review rating 4.3/5

Laura C. Business - 08/09/2019 AccorHotels review

There were numerous issues during my stay which I raised with various members of staff

Dear Laura, Thank you for your feedback, and for letting us know about your recent experience with us at Novotel Edinburgh Park. I am disappointed to learn that this time we did not manage to impress you, however I am confident that, next time, we will not fail to deliver an excellent experience to you. Please do not hesitate on contacting me directly when you book a room with us, and I will make sure we prepare something special for you. Thank you and have a lovely week Daniela

Fine

Customer review rating 4.3/5

Andy Business - 07/09/2019 AccorHotels review

No real issues. Friendly staff. Main problem was lack of power sockets (or USB charging points) near the bed which other hotels, including budget hotels like Travelodge and Premier Inn now have.

Dear Andrew, Thank you for taking the time to complete this survey. It is very important for us to receive feedback from our guests, as it is what makes us improve and offer a better experience each time. I will share your comments about the power sockets/USB charging points with our Maintenance Manager. Please know that several of our rooms do have USB charging points next to the beds: these are the executive rooms that we have on the fourth or fifth floor. On your next stay, please leave a request on your booking and I will make sure you are allocated in one of these rooms for your convenience. We do have several plans to refurbish/upgrade our facilities this year, and USB charging points in all 170 rooms are one of our top priorities. Please know that this year we have several plans to refurbish/upgrade our facilities, and USB charging points are one of the priorities for us. Thank you again for your comments and we hope to see you again soon. Daniela
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