Hotel - Novotel Edinburgh Park
Novotel Hotel Novotel Hotel

Novotel Edinburgh Park Hotel

4.0/5 2,519 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Football  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 170 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 16 connecting rooms
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Baby bed
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 9,204 reviews

Our guest reviews for Novotel Edinburgh Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,519 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 11/07/2018 AccorHotels certified review

excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Athur Excellent feedback too thank you! Delighted that you had a excellent stay with us. We are all so delighted. The team really appreciated positive feedback like this and make it all worthwhile. Please feel free to also leave your excellent feedback on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Anna Couples - 10/07/2018 AccorHotels certified review
« Very comfortable accommodation with friendly staff. »

Extremely comfortable stay. Staff were very friendly & helpful. Very close to tram service which made travel to town & surrounds easy. Shops across the road very convenient. The restaurant was not promoted well so only dined in twice. Overall would highly recommend to friends & family & would stay again. Thank you for having us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, Thank you so much for your fantastic feedback especially the lovely comments regarding the team. And thank you for the recommendation! I know they will love your comments! It's always so encouraging for them to hear feedback like this. Please feel free to also leave your lovely feedback on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we look forward to welcoming you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Agne Couples - 10/07/2018 AccorHotels certified review
« Perfect »

Perfect, friendly staff. Clean and modern hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agne Thank you so much! We cannot ask for better feedback than the word "Perfect". It is always such a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave your perfect feedback on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Anonymous Couples - 10/07/2018 AccorHotels certified review
« adequate nothing special convenient »

Rooms are clean. location is great next to tram and train stop and means we can bring our car without worrying about city centre parking and paying city centre hotel prices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Haste ye back Karen & all the team

Russell W. Couples - 10/07/2018 AccorHotels certified review

Great hotel and friendly atmosphere and staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Russell, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave your 5* feedback on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Anonymous Families - 10/07/2018 AccorHotels certified review
« Very comfortable hotel »

Pleasant stay. Pool very nice but shower by poolside seemed to be jammed at very very hot water. Evening meal good, the waitress was lovely (Thursday, 5th July). We'd mistakenly booked breakfast, forgetting we were leaving before it would start. Concierge booked our taxi , that was all great. The packed breakfast wasn't great, but packed breakfast is quite a difficult thing I guess

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, Thank you so much for your lovely feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have noted your comments for improvement and we will ensure they are addressed. Thank you for letting us know. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Haste ye back Karen & all the team

Penelope S. Friends - 09/07/2018 AccorHotels certified review
« Excellent , clean hotel with friendly and helpful staff »

Very enjoyable . Will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Penelope, Thank you so much for your lovely comments especially those about our team. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Dennis B. Couples - 09/07/2018 AccorHotels certified review
« Mr »

Very happy, room a little warm but apart from that, fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dennis, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always so good for the team to hear feedback this. it is so encouraging. We do apologise that the room was warm. We are currently upgrading our comfort cooling system. The engineers were working on the 4th floor last week and are moving down the hotel over the coming weeks. Please feel free to also leave your 5* comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Clifford W. Families - 09/07/2018 AccorHotels certified review
« DoE Stay for Daughter »

Overall excellent - On arrival met by Karen - Guest Services Manager, our room was superb with all the complimentary extras for our use. My daughter and myself used the gym facilities, but Wow - was it hot down in the exercise room. We had already taken a meal out in the lovely Grassmarket area of Edinburgh earlier that day, so just had a very pleasant drink from the bar which finished off the days celebrations very well. Breakfast was a very nice spread as per usual, except no Ash Browns which my daughter was a little disappointed with, but overall a very pleasant stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cliff, Thank you so much for your fantastic feedback! I hope you all had a lovely day out at the Duke of Edinburgh Awards. You must have been so proud. Apologises for the lack of hash browns, we decided to go local and have tattie scones available instead. I am pleased to say we have ordered an air conditioning unit for the Gym. It should be with us in the next week. If you could please post your fantastic feedback on TripAdvisor. I know our Team will really appreciate this. It's really important them these days. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html. Feel free to drop me an email next time you book, happy to ensure you are well look after. Thank you again for sharing your experience, and we all hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Christopher M. Families - 09/07/2018 AccorHotels certified review
« Great hotel and great staff! »

Enjoyed our stay in a very great hotel with an awesome location and staff

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much Chris, Fantastic feedback. Myself and the team here this morning are delighted with your feedback!. Especially coming from one of our Gold Members. I am sure that this feedback will serve as an encouragement to all of our staff. Please feel free to also leave your 5* comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we look forward to welcoming you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Jacob Solo - 09/07/2018 AccorHotels certified review
« very good »

quick friendly check-in, very nice room friendly and helpful staff. Breakfast although elaborate and very well set-up, should be modified to include some more healthy choices of food. Its perfectly fine to have local authentic food, however for anyone who is not interested in very fatty food, choices are slim. Some form of fish would be a great choice (as served routinely in other hotels for breakfast) low fat yogurts, etc, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacob, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive overall positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services I will discuss your breakfast feedback with our management team this morning at our daily briefing. Thank you for letting us know. It's always good for us to hear feedback like this whilst we continually strive to keep our product current. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Haste ye back Karen & all the team

John S. Couples - 09/07/2018 AccorHotels certified review
« Nice hotel, good location »

enjoyable stay, no problems

Our hotel has responded to the review
Our hotel has responded to the review

Thank you John! We really appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh for another hassle free stay. Haste ye back Karen & all the team

Neil Couples - 09/07/2018 AccorHotels certified review

poor aircon let the hotel down - rooms are becoming a little worn

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, Thank you for taking the time to tell us about your experience at the Novotel Edinburgh Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue with the comfort cooling system in our rooms. We have had specialist engineers on site checking the system. They return next week to make changes. This should then prevent the reoccurrence. Next time you book with us please contact me direct. We would like to offer you a complimentary upgrade to one of Executive Rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Haste ye back Karen & all the team

Moy D. Couples - 09/07/2018 AccorHotels certified review
« Lovely stay »

The room was lovely and clean. Good transport links to the city. Friendly helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Moy, Fantastic feedback, thank you so much. We are all delighted.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave your 5* comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Anonymous Families - 08/07/2018 AccorHotels certified review

Our stay was ok, but to be honest I feel your hotel is going down hill, Rooms needs done up, Breakfast is not so good as it used to be, no youghurts, Toasters handles are broken, just smoked bacon, what happened to just normal bacon, losts more things to list

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marjorie, Thank you for sharing your experience. We are sorry to hear that you feel the hotel is not as it was. Myself and the team are disappointed to hear this. We have been working on various projects around the hotel to make improvements with some still ongoing. We are currently upgrading our Comfort cooling system. The Air conditioning engineers have been onsite for the last 2 weeks and continue until all rooms have been upgraded, including our public areas. We are upgrading our rooms as we go, next time you stay with us drop me an email and will allocate you one of those rooms to experience the changes to come. I will discuss your breakfast feedback with our Food and Beverage Manager. I do know that Novotel are rolling out a new Breakfast concept which we have been implementing. However I will discuss your comments with him. Thank you again Marjorie for sharing your experience, and next time you book with us please feel free to let me know and I will arrange the room allocation for you. Many Thanks Karen & all the team

Andrew Couples - 08/07/2018 AccorHotels certified review
« We were satisfied with our stay. »

The Novotel was an excellent location as you have train, tram and bus access within 200 yards. My only issue was being charged for parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you so much for sharing your experience. It is always great to receive overall positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to hear that the location ideally suited you. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Catherine M. Families - 08/07/2018 AccorHotels certified review
« Excellent location for visit to Edinburgh »

Hotel was in excellent location beside tram stop so easy access to Edinburgh. Food and shopping on doorstep. Hotel was clean and modern - though slightly warm in this heatwave. Hotel offered free bottles of water and ice on request and the option for sheets instead of duvets. Had a leisure centre which unfortunately we didn't have time to make use of and free car parking. Only negative was restaurant refused to let us order kids meal for my teenage daughter who wasn't under 12. Does it really matter what age you are - if it's on the menu surely it should be available to any guest regardless of age who maybe wants a small portion of food, light bite to eat etc. We went elsewhere for food so the hotel lost our business in restaurant/bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive overall positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear about your dining experience, this I will address myself. I am sorry that we lost your business because of this. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next family trip to Edinburgh. Feel free to drop me an email next time you book and I will ensure you have a hassle free dining experience. Haste ye back Karen & all the team

Simon Families - 08/07/2018 AccorHotels certified review
« Nice hotel »

Great rooms tidy spacious. Staff extremly friendly. Position is out of town but next to the tram and railway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to also leave a comment on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

Dgilson Business - 07/07/2018 AccorHotels certified review
« Gym »

Second running machine never replaced, no strong WiFi , tv impossible to see when using cardio equipment

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Edinburgh Park. It is always a pleasure to receive overall positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our General Manager is aware of your comments regarding the gym. He has already started , along with our Maintenance Manager, to address the issue with the temperature in the gym. However it is much more a complex project than initially thought. I am pleased to say that we have new Wi-Fi in the hotel which has improved the signal throughout the hotel We had engineers on site the last 2 weeks and the switch happened on Friday afternoon. I used the Wi-Fi to work and it is such an improvement. I hope you see the difference. Thank you again for sharing your experience, and we look forward to welcoming you back later on today. Haste ye back Karen & all the team

David E. Couples - 06/07/2018 AccorHotels certified review
« Perfection »

We had a great relax full time at the hotel and enjoyed the ambiance and the facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Thank you so much for your amazing review of us. 'Perfection' what more can we ask for! The team will be absolutely delighted! Please feel free to also leave your amazing comment and 5* on TripAdvisor. I know our Team will really appreciate this. https://www.tripadvisor.co.uk/Hotel_Review-g186525-d679449-Reviews-Novotel_Edinburgh_Park-Edinburgh_Scotland.html Thank you again for sharing your experience, and we hope to welcome you back on your next trip to Edinburgh. Haste ye back Karen & all the team

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